--- title: "CollectOne Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CollectOne Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/75695/CollectOne/" page_type: "product" language: "en" --- # CollectOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CollectOne ## What is CollectOne? CollectOne is an award-winning, single source collection solution that provides a feature-rich set of automated business processes that minimize costs and maximize results. CollectOne provides you with the flexibility to manage multiple debt categories and the scalability to eliminate the necessity of upgrading software applications to meet your growing business needs. ## What is CollectOne used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CollectOne?[Manage this product listing](https://www.g2.com/products/collectone/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CollectOne 5.0 (1) VS. [### Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting Price $5000 Per User, One Time Starting Price $0.03 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (1) Value For Money 5.0 (1) Value For Money 5.0 (1) Customer Service 5.0 (1) Customer Service 5.0 (1) ## CollectOne alternatives [COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting price $5.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159996/CollectMORE-2-0/) [DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143672/DebtCol/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## FAQs about CollectOne Features and Usability ### What are the key features of CollectOne? CollectOne offers auto-dialer, automated notices, and callback scheduling for outreach, plus client management, contact management, and transaction management for account handling. It also includes payment plans, commission management, compliance management, credit reporting, and support for collection agencies and in-house collections. Getting Started and Support ### What training and onboarding options does CollectOne offer? CollectOne provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does CollectOne offer? CollectOne provides chat support for customer assistance. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common issues cannot be summarized from the catalog data. ## Features AI summary Based on 273 Debt Collection reviews Capterra reviewers highlight the following as the features buyers value most when evaluating debt collection software: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) CollectOne is designed around debt collection workflows and provides tools for managing collection activity, tracking account status, and organizing recovery processes in one system. Its core capabilities support day-to-day operational oversight and case management, helping businesses maintain visibility into outstanding accounts, coordinate follow-up work, and keep collection efforts organized across teams. Auto-Dialer System that automatically dials calls Automated Notices Send automated reminders and notices to clients on overdue payments Callback Scheduling Schedules callback times Client Management Manage contact details and communication with clients Collection Agencies For third-party collection agencies Commission Management Tracking, calculating, and paying commissions and earnings to employees CollectOne 12 features ### All Features - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - In-House Collections: For first-party debt collectors - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $5,000 Per User,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Matthew K. Executive Vice President Financial Services ### "CollectOne is the Best out of all the others I've used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2018 It's fantastic! Pros It's simple to use and simple to customize. Has the best functionality out of all the other programs I've used over the past 20 years. Cons There really isn't anything I dislike or like least. It's very easy to use, covers all areas needed and can be customized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.