# Beyond ARM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Beyond ARM Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/75703/Beyond-ARM

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# 

 Beyond ARM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Beyond ARM

## What is Beyond ARM?

Beyond ARM is a single, fully-integrated SaaS platform with a focus on self-service. By bundling debt collection and accounts receivable features, Beyond ARM helps your company increase your capacity to work more accounts, more efficiently. Our trusted, self-service software helps keep your clients informed of results, allows customers to by their debt more efficiently, and increases overall collections, while maintaining regulatory compliance and reducing overhead costs. Let's chat today!

## What is Beyond ARM used for?

[Debt Collection](https://www.capterra.com/debt-collection-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

87%

Neutral

5%

Negative

8%

Starting price

$1500

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Beyond ARM alternatives

Highest Rated

[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/75703/Beyond-ARM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Callback Scheduling

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedules callback times

Accounting Integration

Integrate with a third-party accounting system

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Auto-Dialer

System that automatically dials calls

Automated Notices

Send automated reminders and notices to clients on overdue payments

Beyond ARM 36 features

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

System that automatically dials calls

Send automated reminders and notices to clients on overdue payments

Create, manage, and send invoices or bills to customers

Searchable database of information about loan borrowers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Schedules callback times

Receive and deposit or issue and record check payments

Manage contact details and communication with clients

For third-party collection agencies

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Accept and process credit card transactions

Report customer payment history and outstanding debts to credit bureaus

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Pre-made examples and templates for emails

Information, data and reports that are being tracked over time

For first-party debt collectors

Creation, processing, verification, and execution of invoices till the payment is made

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Accept and process online payment transactions

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Initiate collection and analysis of known risks

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Get Advice

We can help you find the software with the features you need.

Features

4.2 (35)

4.2

Based on 35 reviews

## Pricing

Value for money

4.2 (30)

Basic

$1,500

Per Month

Value for money

4.2 (30)

4.2

Based on 30 reviews

## Integrations

[

QwikDial](https://www.capterra.com/p/226497/QwikDial/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (38)

4.4

Based on 38 reviews

## User reviews

Overall rating

4.2

Based on 39 reviews

Filter by rating

5(17)

4(17)

3(2)

2(2)

1(1)

Mentioned topic

Sorted by most recent

MD

MEGAN D.

Director of Operations

Hospital & Health Care

### "Fantastic Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2024

Working with the team over at Dakcs/ Beyond has been a fantastic experience. I have been through a few system conversions in my day and by far this had been the least painful. Shout out to \[sensitive content hidden\] they were all fantastic and made this process much less painful than it could have been. The support they provided has been unmatched.

Pros

I think Beyond has a lot of capabilities and is an overall user firendly system. I found the entire team to be fantastic to work with from implementation to customs and support. We have an interesting work flow and are in a different line of business then they are more familiar with working with on a regular basis The team was always great with offering support and coming up with great solutions to tackle our many requests and possible issues we faced. Having the customer success team here for our implentation week was great in ensuring our transition was a successful one. Everyone at Dakcs has been fantastic to deal with.

Cons

I think one of the challenges we ran in to was due to our line of business and work flow in getting some things to work most effeciently for us like our internal letter process(s). Due to how we have chosen to work accounts through the project ques it is a bit harder to track employee productivity but we are also newer to the system so there is likely something we can figure out.

Reasons for choosing Beyond ARM

Customer Support, East of use and reporting capability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Rosalva C.

General Office Manager

Non-Profit Organization Management

### "General Office manager/Co-Owner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2024

Pros

Secured and very modern features for collections agencies

Cons

To many steps to key in new business and collection procedures (slow)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Cody F.

Director of IT

Financial Services

### "So far above and BEYOND the Sting"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 16, 2021

We used DAKCS Sting product for literally decades. After running a very limited number of seats to accommodate the report scheduler and VIC dialer for a couple of years, in 2013 the decision was made to begin migrating everyone over. However before this project was completed I left for another opportunity.

Pros

Finally a version of DAKCS that runs outside of a terminal window. Visual Report Writer is also one sweet piece of software. It even helps one pick up on some SQL syntax.

Cons

At the time we were using Beyond there were still areas of the Sting that were just a terminal window inside of a Windows application. This seemed a bit clunky but was understandable.

Alternatives considered

[CollectMax](https://www.capterra.com/p/79274/CollectMax/)

[Collect!](https://www.capterra.com/p/66949/Collect/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

chris p.

VP Operations

Financial Services

### "Great Staff and Company "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2020

Been with Dakcs/Beyond since 2000, plan to be with them for another 20 years!

Pros

Honestly i like the helpful staff, they become like extended Family

Cons

I would like to see them partner with more vendors, rather than try to create new products from the ground up.

Alternatives considered

[Artiva RM](https://www.capterra.com/p/65133/Artiva-Agency/)

Reasons for choosing Beyond ARM

We know the product and the people, weren't looking to switch just wanted to see what else was out there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nick K.

I/T Manager

Financial Services

### "Dakcs Software Systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

I would recommend Beyond especially when Dakcs is continuing to work with outside parties to make their product great.

Pros

I have been using products by Dakcs for 14 years and the Beyond system for around 9 or 10 years. The product works well but what makes them the best is their customer service.

Cons

The vague error ID's has always been a frustration on the I/T side. We do not know how to help as its just an error code.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Alicia P.

Residential housekeeping

Management Consulting

### "Accounts recieved ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2020

I was pleased with the software. My Revenue saw its benefits as well. And it gives me the ability to work hand-in-hand with a brand I can trust.

Pros

Create a sturdy platform for that to be collected. Makes the process much more timely. And is compatible with multiple debt collectors

Cons

There is a conference or type of certification every year that now must be endured but it's a small price to pay

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

ED P.

CORPORATE COUNSEL

Automotive

### "DAKCS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 31, 2019

I was not happy to have to switch software, but it has greatly improved my work production

Pros

It has allowed me to work more efficiently and to get work out fatser

Cons

I wish it had a calendar that synced with Outlook

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jennifer G.

Office Administrator

Law Practice

### "Superior Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2019

Exceptional customer service, there is always someone who answers the phone when you are experiencing any sort of issue.

Pros

The software is excellent and constantly being upgraded to meet the highest of standards.

Cons

Nothing really. This is system is reliable, fast, and efficient. I have worked with several other collection software products and this one by far has been the most advanced in every way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Katharine C.

Director Of Operations

Law Practice

### "Solid Account Management System"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 12, 2019

Overall I highly recommend using the Beyond ARM. Once you know the system there are so many possibilities on customizing to your specifics needs and preferences, including many automation options to save your company time and money.

Pros

Versatility and innovation - Beyond is a program that is highly customizable, as long as you have some tech/coding knowledge or are willing to learn it.

Cons

It takes a lot of knowledge of the system to troubleshoot. There are a lot of little things that can be accidentally done or not done, then you need to know what possible fields cause certain affects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

LATOYA S.

CS MANAGER

Telecommunications

### "Beyond"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 8, 2019

Pros

That you can re-print statement and invoices.

Cons

slow, I liked sting better. Too many errors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/75703/Beyond-ARM/reviews/)

Popular comparisons

[QuickBooks Online vs Beyond ARM](https://www.capterra.com/compare/75703-190778/Beyond-ARM-vs-QuickBooks-Online) 

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