# Page 2 | Beyond ARM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Beyond ARM the right Debt Collection solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75703/Beyond-ARM/reviews --- Beyond ARM 4.2 (39) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Beyond ARM ## Showing most helpful reviews Showing 26-39 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use cD correa D. Dir of Ops Financial Services Used the software for: 2+ years ### "dakcs review" March 6, 2019 3.0 Pros not much. its simple but could be more user friendly and stable Cons not easy to interface with other vendor tools. Review Source LG LADEENA G. V.P. Information Technology and Services Used the software for: 2+ years ### "Beyond Review" March 5, 2019 4.0 Pros Advanced Inquiry and Project Queues for collectors. Cons The work rounds that you sometimes have to use. Review Source LS LATOYA S. CS MANAGER Telecommunications Used the software for: 2+ years ### "Beyond" March 8, 2019 1.0 Pros That you can re-print statement and invoices. Cons slow, I liked sting better. Too many errors Review Source SD Scott D. COO Financial Services Used the software for: 2+ years ### "Beyond ARM is the best, end of story." January 22, 2019 5.0 Pros This is the most user friendly software anyone could ever want. I have people that have been in the business for 40 years that can use the software with absolutely no trouble. Training is a breeze. Cons The option to build individual reports for clients can be time consuming. Review Source KT KIMBERLY T. VICE PRESIDENT Financial Services Used the software for: 2+ years ### "FOR THE MOST PART, WE LIKE BEYOND,BUT THERE CAN BE SOME FRUSTRATION ON BEING ABLE TO DO WHAT WE WANT" June 22, 2018 3.0 Pros THE ADVANCED INQUIRY IS VERY NICE AS YOU CAN FIND ALMOST ANYTHING AS LONG AS YOU KNOW THE PARAMETERS NEEDED. Cons SOME FEATURES THAT WE FEEL SHOULD BE STANDARD ARE NOT OFFERED AT ALL. SUPPORT IS HELPFUL, BUT SOMETIMES NOT ALWAYS KNOWLEDGEABLE AND I FEEL LIKE SOMETIMES. Review Source RG Raymond G. Collection Manager Financial Services Used the software for: 2+ years ### "Conversion to DAKCS" November 27, 2018 4.0 Pros It gives me the opportunity to create a lot more specific reports and to run mass changes to accounts easier than our previous software. Cons There were some issues converting the data due to the way we handle our accounts as opposed to how other companies may do it. Review Source BB Barb B. Vice President Computer Software Used the software for: 2+ years ### "Commercial Adjustment Co." November 24, 2018 5.0 Very good. Pros Ease of use. We love the vault. Customer service is always helpful. Cons I wish the debtor edit screen would not time out so quickly. I wish the the jackdate would show at the bottom of the screen by the balance due. Review Source KK Kenneth K. Support Analyst Consumer Services Used the software for: 1-2 years ### "DAKCS Software" November 15, 2018 4.0 Love the software. Seems to be pretty Stable and fit the needs of the company. Pros Easily integrate with development team to write programs to interact with system. Cons Admin Interface could be a little more user friendly when comparing access. Review Source AP Alicia P. Residential housekeeping Management Consulting Used the software for: 1-2 years ### "Accounts recieved ! " April 4, 2020 5.0 I was pleased with the software. My Revenue saw its benefits as well. And it gives me the ability to work hand-in-hand with a brand I can trust. Pros Create a sturdy platform for that to be collected. Makes the process much more timely. And is compatible with multiple debt collectors Cons There is a conference or type of certification every year that now must be endured but it's a small price to pay Review Source FN Frank N. Mngr Financial Services Used the software for: 1-2 years ### "My experience with Dakcs is always great, they the most professional vendors we use. " February 2, 2018 5.0 Pros Workflow: ability to navigate, tracking and training collectors as well as customization of screens. The use of client productivity and reports is also important and very user-friendly. Review Source MP Mike P. Collection Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product" November 20, 2018 5.0 Pros There are many features for easy reports. Cons The font size is too small for the collectors screen. Review Source EP ED P. CORPORATE COUNSEL Automotive Used the software for: Less than 6 months ### "DAKCS" July 31, 2019 4.0 I was not happy to have to switch software, but it has greatly improved my work production Pros It has allowed me to work more efficiently and to get work out fatser Cons I wish it had a calendar that synced with Outlook Review Source TS Todd S. VP Used the software for: ### "It has been good so far. " June 25, 2015 4.0 It is easier and has features that allow you to do more than the old STING. There are some things I still do using sting. I am not sure if you can do them all in BEYOND but I would assume you could now. I always get great customer service with any questions or problems I may have. I know we could probably utilize more of the features. I am not sure how other users may feel but I think if we were to have another conference in Utah like we use to do that it would benefit us all. I always learned a lot from those conferences. Review Source AB Aaron B. President Used the software for: ### "Customer service above and beyond!" July 14, 2015 4.0 The customer service Dakcs provides is outstanding. I love the fact that you can always talk to someone and they are willing to help. The one thing I would like to see changed with this is that I wish you didn't always have to run the month end report on the day the month ends. It would be very helpful to be able to run it a few days after and just date it on the day the month ends. If it ends on a weekend it is not very helpful to have to come in on a Sat or Sun and run the report. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.