# Planview AdaptiveWork Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Planview AdaptiveWork the right Project Management solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75768/Clarizen/reviews --- Planview AdaptiveWork 4.3 (175) [View alternatives](https://www.capterra.com/p/75768/Clarizen/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Planview AdaptiveWork Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews Marianela F Water Treatment and Environmental Management ConsultantChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “Planview AdaptiveWork is an excellent platform for managing a large portfolio of projects without losing visibility into multitasking, making it ideal for fast-paced business environments.“ April 16, 2023 Jayesh M Technical ArchitectInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The Submit button doesn't do anything on the UI but seems to submit the timesheet.“ October 20, 2021 Marianela F Water Treatment and Environmental Management ConsultantChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “In general, its use creates an immediate positive impact on organizations, which are favored by increasing visibility and optimizing the use and collaboration of company personnel.“ April 16, 2023 Jimmy S ControllerMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “System can be slow or nonresponsive, especially when trying to view large amount of data“ January 2, 2021 AA Angela A Procurement OfficerHigher Education, 51 - 200 employeesUsed the software for: 1-2 years. “Ensuring seamless operations and streamlined activity.“ July 12, 2024 Marianela F Water Treatment and Environmental Management ConsultantChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “It has features and implementations that distinguish the brand and is widely adopted in multiple organizations.“ April 16, 2023 ## Showing most helpful reviews Showing 1-25 of 175 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mohannad A. Project Management Officer - PMO Information Technology and Services Used the software for: 1-2 years ### "Serious and Specialized System" January 26, 2016 5.0 Clarizen is not a generic light tool for simply task scheduling and contact management. It is a serious project management software done by project managers for project managers. Pros It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields. Cons There is always a room for improvement, Clarizen is relatively a new product that needs to build an ecosystem around it. That includes more integrations with other cloud services, 3rd party products in its marketPlace, and faster customer support. Review Source PK Peter K. Director of Operations Aviation & Aerospace Used the software for: 1-2 years ### "Clarizen: Perpetual Motion Towards Great" August 22, 2015 4.0 I started using Clarizen 18 months ago to manage multiple complex projects and to corral a pool of shared resources. Out of the gate, Clarion performed well. But what I am most impressed with is the perpetual evolution towards great. Updates are delivered on a regular basis and deliver meaningful improvements. Pros At its core, Clarion is a strong project portfolio management tool. The social media element is seamlessly incorporated and has added a valuable dimension to project management. The resource management component is strong and just got stronger with the Summer '15 update. And, most important, Clarizen provides a high-availability SaaS platform. They haven't left me hanging. Cons I am still waiting for a mechanism to assign multiple managers to a task. Our projects span multiple shifts. I need a mechanism to allow all shift supervisors to adjust tasks and sub-tasks as needed. The pricing model could be improved. The number of customizations are limited in all except the Enterprise package. We use all three customizations in our package and, at times, turn some off so we can turn others on. Surely a better balance can be reached. Review Source VR Verified Reviewer Technical Architect Information Technology and Services Used the software for: 2+ years ### "Simple time tracker" October 20, 2021 2.0 We are using it for timesheets and managing tasks for projects. There are better tools available than this one. Pros The UI could be customized and shows a weekly view of the time you've put in for various tasks. It's simple enough and doesn't have any advanced capabilities. Cons The UI seems to be riddled with bugs. It randomly disappears columns and rows and comes back on page refresh. The Submit button doesn't do anything on the UI but seems to submit the timesheet. Review Source Lana S. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "User friendly product with tons of benefits" December 12, 2019 4.0 In short I would say it’s a great intuitive application to form new profitability reports and to create meaningful collaboration. Pros It enables me to make more informed decisions with more efficiency. For me it’s a good application to increase the effectiveness in supporting different work methods to even accelerate execution at the team level as well. Cons It’s a great helper to respond immediately and also helps in collaborating with real time information and even to highlight potential issues. I do not find any downside in it. Review Source Michael B. IT Systems and Solutions Manager Machinery Used the software for: 1-2 years ### "Great project management software" January 23, 2018 5.0 Pros This tool can be used for simple project management or complex projects. It can be used to do both simultaneously. Great tool! Cons It was intense to get started with the tool as there were so many options. Once you figure out what is best for you, then the tool is much easier to use. Review Source Claire S. Founder, Chief Innovation Officer Used the software for: ### "Overkill" January 14, 2015 1.0 while clarizen’s feature looks great from the outside, our experience is that they the product is convoluted and we did not get effective support or responsiveness to our support requests in a timely or complete way. For us the time and money invested in clarizen has not paid off. buyer beware. Pros The platform can do anything. Cons it takes a huge time investment to set up processes that fit our use cases. customer support was limited in their ability to respond to our requests. Review Source Response from Planview January 17, 2015 We appreciate your feedback and look forward to meeting with you to ascertain your needs. Please watch for a meeting request from your customer success manager. Clarizen holds customer success as a top priority. JIM N. Used the software for: Less than 6 months ### "Serious Project Management tool" September 27, 2016 4.0 Clarizen offers a range of tools for your project management needs and especially for the value, it proves to be one of the top products on the market. Pros Works well with Salesforce.com by providing additional helpful information Cons Requires a lot of training and time to adapt for non-techsavy staff Review Source Kent H. Global Services and Support Practice Director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Clarizen Ease of Use" August 28, 2015 4.0 We use it to manage time and project data for our services and support businesses. Mostly for time and task tracking but also model our finances. Pros Flexibility and ease of use especially in terms of mass editing. Easy to deploy and get going. Cons Financial tracking vs specified monthly targets. Review Source Jeff D. Post Production Manager Used the software for: 1-2 years ### "Great project management tool with robust features" May 1, 2018 4.0 Pros Clarizen is the first project management software I used and it has so many features. My favorite is the customizable dashboard. Let's me know all the information I need to know. Cons I kinda wish it was less expensive or had more options for purchasing. If you are a first time project manager there is a little bit of a learning curve you'll need to get by. Review Source Pracha C. Information Technology and Services Used the software for: Less than 6 months ### "Success in Practice" November 6, 2015 5.0 I have used this application for around 3 months. WoW is here. I can analyze data I have on Live. The organization I work for have decent projects in the portfolio and we spent too much time talking something that we can actually find directly on Clarizen. Right now, data is here, it saves lots of my time and also my colleagues. I love the People module which allows me to do resource balancing and Dashboard module as well. There are more great things in this App. Pros \- Live, everyone sees the same data set. - Be able to share reports/dashboards outside the Clarizen Cons \- Sometimes the system shows slow responses when I send requests/comments. Review Source GS Garret S. Operations Manager - Project Management Computer Software Used the software for: 2+ years ### "Clarizen has been a solid tool for us when expanding our professional services organization. " September 4, 2017 4.0 Visibility into projects across the entire professional services portfolio. This gave us a better understanding of our teams and how they were utilized. Pros The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams. Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at. Cons Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes a nightmare for resources to know where to submit there time entries. As our organization grew, the financials and resource management became more important that detailed project plans so we struggled to find a balance of how detailed our WBSs should be because everything within the project plan was tied to time entries and drove project cost. It has become pretty administrative for some of our PMs. Review Source MG Meline G. PM Information Technology and Services Used the software for: 2+ years ### "Definitely, one of the most comprehensive (in good way) system between alike frameworks!" November 29, 2017 4.0 Not only entering timesheets, but also do proper estimations for the project budgeting and resource planning! Pros The ability to automatically track the tasks start/end dates if there are dependencies set up as well as when there are vacations or holidays for a person. The automatic smart systems make huge help for any human mistake on those calcualtions and future possible changes. Thanks for this! Cons When someone creates a vacation request in Clarizen, it would be good to have a notification mechanism to inform the project manager about it, if the person is assigned to a task of this PM's project(s). Otherwise, only the direct manager of the person is being announced. And if there is no established manual process, the vacation request gets approved without the PM being informed about it. This is really serious problem. Review Source MS Maria S. Project Manager Computer Software Used the software for: 1-2 years ### "This is the best project management tool I've used" July 12, 2017 4.0 Great visibility into my projects. Pros The tool offers A LOT of functionality. As I'm not a system administrator, I am not aware of everything that Clarizen can do, but whenever our admins unleash a new feature, I'm always excited by it. The new Android app is super nice/handy to have, especially for logging time. The support is great: we have logged bugs before, and these are generally resolved very fast. I am not blocked for long whenever something like that happens. Cons The fact that there are so many features also has a downside. I feel like there is a lot more to discover, and sometimes, things are no consistent. For example, in some views, I can hide the right-hand vertical "space" (or menu) and in others, I can't. I also find that column resizing is quite burdensome, and I have to resize columns in multiple views (it doesn't propagate.) Review Source LP Liridona P. Project Manager Construction Used the software for: 2+ years ### "Great help for projects of all sizes" August 1, 2021 5.0 Pros You can track multiple projects at the same time and prioritize tasks as needed .The interface is easy to use and the Dashboard can be customized to accommodate the specific needs of your business Cons Configuring Clarizen at the beginning took time. It doesn't integrate with any of the other programs we use . Review Source PK Peter K. Consultant Information Services Used the software for: 2+ years ### "Best Online Project Tool" March 28, 2017 5.0 Clarizen is so easy to use, the vast majority of users were up and running within minutes . The powerful social module incorporates item level in context discussions within each project, even to a task level. Flexibility is a strong feature, and the ability to track financial data across the entire project makes the tool a powerful asset in any business Pros Interface is intuitive. Plenty of awesome functionality Cons More Drag and Drop features would be nice , and possibly Agile standard out the box included Review Source BH Brian H. Project Manager Building Materials Used the software for: 1-2 years ### "Full Featured Project Management Software" December 28, 2016 5.0 Clarizen is the foundation of our project management process. It provides a wide range of features and customization to support the needs of our design team, project managers, production, upper management and sales staff. With customized reports, each team member can see the data that is important to them. With customized views estimating can see what is important to them, sales can see that they need and project management can see their information. The dashboards are great to show a snapshot of how many projects are doing. It is obvious the people at Clarizen have put a lot of time and effort developing and refining the project management process. It's a great program to get everyone on your team involved Pros The almost unlimited features and options Cons There are almost too many choices, it takes a while to really gain a full understanding of how everything works Review Source JW Jonthan W. Implementation Project Manager Information Technology and Services Used the software for: 6-12 months ### "Clarizen for Change, Progress, and Satisfaction" July 21, 2016 5.0 Clarizen allows our project managers to effectively manage and schedule action items to ensure completion dates are met and project dependencies do not go unnoticed. With Clarizen our team excels to meet deadlines and ensure client satisfaction. Pros The ability to schedule and create task dependencies, view road maps of project progress, track time per individual project tasks, and report on a managers current work load. Cons The ability to learn and grasp concepts for project scheduling and schedule management. PRO TIP: Use templates and other built in task management features to effectively plan and project a projects plan. Review Source VR Verified Reviewer Project Manager Real Estate Used the software for: Less than 6 months ### "Brought order to our project portfolio" December 26, 2018 5.0 Given its complexity, it is still very approachable and you can start using it right away, adding the more advanced features as you go. It is a tool that can be utilized by team members at all levels, and their experience can be controlled with customizable views and profiles. Pros Completely customizable to meet the needs of each individual, team, or business. The ability to create custom workflows and objects allows for automation and can improve any project management scenario. Cons The complexity does require a lot of setup and training, but once it's complete it is very easy to maintain. Review Source YB Yari B. Technician Chemicals Used the software for: Less than 6 months ### "Clarizen is a highly configurable and easy to learn application that suits our business needs!" June 26, 2017 4.0 It is really good for indepth project management with a lot of tools available. Can be a pain in the ass to configure when the application need to so specific for your organization. (Recommend to use a IT projectmanager, Clarizen does not provide this or they just leave the project without any reason) Pros The massive functionality of designing the software to the specific needs in detail. Generating Reports from all kinds of data to be viewed by manageres and to control projectmanagement on a deeper level. It is a highly manageable application that can be used in all kinds of situations. Cons The ability to adapt the softwares permissions on a field level could not be done. Permissions can only be set to action buttons. One property card per module per user profile was for our situation not the best option. The user manual could also be expanded on a more detailed level. Clicking on a question mark icon (linked to the user manual) displayed the exact same information as hovering over it. It was not giving the best information so we had to contact support instead of a simple answer in the user manual. Review Source BS Babar S. Senior Project Manager Information Technology and Services Used the software for: 6-12 months ### "Clarizen makes project management easy" August 29, 2016 4.0 Working on clarizen was a new world for me as I had never used an online project management tool. As most project managers it is hard to move out of the comfort zone which really works, but Clarizen was different. It provided the flexibility of updating projects on the go as well as task assignment to resources and updates to stake holders. Clarizen also helped us to decrease the time to update project status as it was easy to get reminders on updates and also daily status reports on emails for escalation. The social collaboration part is one of the best I have experienced so far on any type of platform for the "working" environment. Pros Social Collaboration Customization right down to the fields being used in each and every element. Cons I would see that at times the interface due to it's beauty becomes a bit slow. Review Source JR Jessica R. Operations Analyst Used the software for: 2+ years ### "Clarizen was selected as the PSA for my company and I've been the main administrator for a few years" June 7, 2018 4.0 Pros Customizable User friendly Web access Easy to scale as our company and departments grow Can be customized for various use cases Cons Doesn't function well with detailed project plans. If you want to push the dates of s project out or adjust a schedule, it's difficult if you have too many tasks Review Source SW Sean W. Project Manager Information Technology and Services Used the software for: 2+ years ### "Clarizen, Versatile and Powerful!" July 18, 2016 4.5 Pros There are two things I Love about Clarizen. First, their staff, friendly, helpful and fulfilling the companies position of customer success. This couldn't be more important in making Clarizen a valuable tool for my company. Two, configuration! tired of wrapping your companies processes around a a software's functions? We were too, and with Clarizen's customization functions we were able to wrap it around our processes. This made for seamless integration into our ecosystem and simplistic integration into employees daily life. Cons There isn't much to say here. Clarizen is a great tool and if leveraged properly will become the best tool in your arsenal. Review Source VR Verified Reviewer Senior Manager, Global Social Media Computer Software Used the software for: 6-12 months ### "3 stars for a very clunky tool" December 19, 2018 3.0 Pros It's a great tool for project managers who are married to SLA times and making sure employees are not overworked or overloaded with assignments. Cons It's an incredibly clunky tool for the average user. I really don't like having to toggle back and forth between my task and the larger parent task. I also wish that the chat stream had better functionality and was easier to read. Review Source RG Rich G. Project Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good tool with lots of features" December 28, 2016 4.0 Clarizen is a feature-rich tool that has lots of capabilities and customizability. The negatives I have observed are the omission of some fundamental features like Undo, and some quirks, particularly in adjusting predecessors, cascading updated dates and adding new tasks in the work plan. Pros Sharing, resource management, Very powerful reporting tools Cons No undo, Workplan can be quirky and often have to refresh the page for updated/correct info to show. Slow. Review Source CG Chris G. Dir of Software Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great tools" July 25, 2017 3.0 Pros The way you can link all facets of a project from bugs to requests. I also like the searcability of the interface. Cons I would like to see the ability to add conditional logic to customized fields in order to create work flows. Review Source Similar Products Featured