--- title: "Planview AdaptiveWork Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Planview AdaptiveWork the right Project Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/75768/Clarizen/reviews/" page_type: "reviews" language: "en" --- Planview AdaptiveWork 4.3 (177) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Planview AdaptiveWork Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews Marianela F Water Treatment and Environmental Management ConsultantChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “Planview AdaptiveWork is an excellent platform for managing a large portfolio of projects without losing visibility into multitasking, making it ideal for fast-paced business environments.“ April 16, 2023 Jayesh M Technical ArchitectInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The Submit button doesn't do anything on the UI but seems to submit the timesheet.“ October 20, 2021 JB John B Senior Quantity SurveyorConstruction, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The high-quality automation provided by Planview AdaptiveWork helped us prepare schedules in detail, as well as when making updates, we can extract all the information that expresses the fact of project completion, and we can also find expected delivery dates, as well as we can calculate delays, and manage the financial affairs of the project efficiently.“ January 19, 2023 Jimmy S ControllerMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “System can be slow or nonresponsive, especially when trying to view large amount of data“ January 2, 2021 JW Janet W Project ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I have used for several years now and it works for project planning and tracking.“ November 17, 2023 Marianela F Water Treatment and Environmental Management ConsultantChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “In general, its use creates an immediate positive impact on organizations, which are favored by increasing visibility and optimizing the use and collaboration of company personnel.“ April 16, 2023 ## Showing most helpful reviews Showing 1-25 of 177 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeffrey D. Information Technology and Services Used the software for: 1-2 years ### "Clarizen's deep set of tools" October 30, 2015 5.0 We've used Clarizen for a few years now, and it's made a huge difference. I came in with project management experience, but many of our managers were just winging it. We moved from a simple time-tracking application to Clarizen's full fledged Project Management. That was a bigger step than most were ready for, but it's come into its own. We have visibility to things we didn't have before, and can make data-driven decisions instead of gut-feeling our way along. I've been able to prove that instinct was not the correct choice in many cases. Clarizen won't tell you what to do, but whatever you want to do, you can probably do it with Clarizen. Other packages I've used gave you a methodology with their software, but Clarizen is flexible, nimble, and robust. Pros \-Lots of customization -SQL-like API calls -Detailed data -Does what it says on the tin Cons \-Lack of a canned process for organizations that don't know where to start -I wish it was cheaper :) Review Source Nagaraj B. Sr. Manager -Business Development Used the software for: 1-2 years ### "Good Project Management Software" February 26, 2018 5.0 Pros Cloud based , good collaborative environment for project management activities like plan and workflow. Cost effective solution. Cons Tracking is not easy, need some improvements on functionality. Interfaces development is not easy take long time. Review Source VR Verified Reviewer Technical Architect Information Technology and Services Used the software for: 2+ years ### "Simple time tracker" October 20, 2021 2.0 We are using it for timesheets and managing tasks for projects. There are better tools available than this one. Pros The UI could be customized and shows a weekly view of the time you've put in for various tasks. It's simple enough and doesn't have any advanced capabilities. Cons The UI seems to be riddled with bugs. It randomly disappears columns and rows and comes back on page refresh. The Submit button doesn't do anything on the UI but seems to submit the timesheet. Review Source Mohannad A. Project Management Officer - PMO Information Technology and Services Used the software for: 1-2 years ### "Serious and Specialized System" January 26, 2016 5.0 Clarizen is not a generic light tool for simply task scheduling and contact management. It is a serious project management software done by project managers for project managers. Pros It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields. Cons There is always a room for improvement, Clarizen is relatively a new product that needs to build an ecosystem around it. That includes more integrations with other cloud services, 3rd party products in its marketPlace, and faster customer support. Review Source Lana S. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "User friendly product with tons of benefits" December 12, 2019 4.0 In short I would say it’s a great intuitive application to form new profitability reports and to create meaningful collaboration. Pros It enables me to make more informed decisions with more efficiency. For me it’s a good application to increase the effectiveness in supporting different work methods to even accelerate execution at the team level as well. Cons It’s a great helper to respond immediately and also helps in collaborating with real time information and even to highlight potential issues. I do not find any downside in it. Review Source Michael B. IT Systems and Solutions Manager Machinery Used the software for: 1-2 years ### "Great project management software" January 23, 2018 5.0 Pros This tool can be used for simple project management or complex projects. It can be used to do both simultaneously. Great tool! Cons It was intense to get started with the tool as there were so many options. Once you figure out what is best for you, then the tool is much easier to use. Review Source Claire S. Founder, Chief Innovation Officer Used the software for: ### "Overkill" January 14, 2015 1.0 while clarizen’s feature looks great from the outside, our experience is that they the product is convoluted and we did not get effective support or responsiveness to our support requests in a timely or complete way. For us the time and money invested in clarizen has not paid off. buyer beware. Pros The platform can do anything. Cons it takes a huge time investment to set up processes that fit our use cases. customer support was limited in their ability to respond to our requests. Review Source Response from Planview January 17, 2015 We appreciate your feedback and look forward to meeting with you to ascertain your needs. Please watch for a meeting request from your customer success manager. Clarizen holds customer success as a top priority. JIM N. Used the software for: Less than 6 months ### "Serious Project Management tool" September 27, 2016 4.0 Clarizen offers a range of tools for your project management needs and especially for the value, it proves to be one of the top products on the market. Pros Works well with Salesforce.com by providing additional helpful information Cons Requires a lot of training and time to adapt for non-techsavy staff Review Source Kent H. Global Services and Support Practice Director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Clarizen Ease of Use" August 28, 2015 4.0 We use it to manage time and project data for our services and support businesses. Mostly for time and task tracking but also model our finances. Pros Flexibility and ease of use especially in terms of mass editing. Easy to deploy and get going. Cons Financial tracking vs specified monthly targets. Review Source Jeff D. Post Production Manager Used the software for: 1-2 years ### "Great project management tool with robust features" May 1, 2018 4.0 Pros Clarizen is the first project management software I used and it has so many features. My favorite is the customizable dashboard. Let's me know all the information I need to know. Cons I kinda wish it was less expensive or had more options for purchasing. If you are a first time project manager there is a little bit of a learning curve you'll need to get by. Review Source GS Garret S. Operations Manager - Project Management Computer Software Used the software for: 2+ years ### "Clarizen has been a solid tool for us when expanding our professional services organization. " September 4, 2017 4.0 Visibility into projects across the entire professional services portfolio. This gave us a better understanding of our teams and how they were utilized. Pros The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams. Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at. Cons Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes a nightmare for resources to know where to submit there time entries. As our organization grew, the financials and resource management became more important that detailed project plans so we struggled to find a balance of how detailed our WBSs should be because everything within the project plan was tied to time entries and drove project cost. It has become pretty administrative for some of our PMs. Review Source MG Meline G. PM Information Technology and Services Used the software for: 2+ years ### "Definitely, one of the most comprehensive (in good way) system between alike frameworks!" November 29, 2017 4.0 Not only entering timesheets, but also do proper estimations for the project budgeting and resource planning! Pros The ability to automatically track the tasks start/end dates if there are dependencies set up as well as when there are vacations or holidays for a person. The automatic smart systems make huge help for any human mistake on those calcualtions and future possible changes. Thanks for this! Cons When someone creates a vacation request in Clarizen, it would be good to have a notification mechanism to inform the project manager about it, if the person is assigned to a task of this PM's project(s). Otherwise, only the direct manager of the person is being announced. And if there is no established manual process, the vacation request gets approved without the PM being informed about it. This is really serious problem. Review Source DS David S. Marketing and Advertising Used the software for: 6-12 months ### "Great project management system with good flexibility" August 22, 2016 4.0 Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product. Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far. Pros Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it. Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports. Cons Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services. Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant. Review Source BM Bryan M. Manager, Engineering Services Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The "Swiss Army Knife" of Project Management" September 21, 2016 4.0 Working with Clarizen for a few years. Started before the rich reporting capability existed. Using it for Portfolio and Project Management in an Advanced Engineering Product Development team. Pros It is Microsoft Project Management on steroids. It gives you the same capability to manage a project but adds features to provide a complete solution. Easy customization to fit each department needs. Resource Management across of projects, Collaboration at all levels, robust reporting module... Cons The reporting module provides the capability to easily create dashboards. I have created dashboards for every level and function of the organization. However, it is difficult for a manager to see his staff's dashboard. Review Source VR Verified Reviewer Vice President of Operations Marketing and Advertising Used the software for: 1-2 years ### "Great PM tool if set up correctly" June 13, 2019 4.0 Pros \- so many features/functionality - lots of ways to customize PM workflows - all the options needed for managing waterfall projects and some agile Cons \- could use more work on agile features and especially the kanban board Review Source VR Verified Reviewer Product Configurator Automotive Used the software for: 6-12 months ### "Intuitive, Flexible, yet Powerful" February 5, 2016 5.0 Clarizen is a great solution, which is proving to be an invaluable tool within our business. Despite having some very strictly defined processes that Clarizen were required to include, all of these were developed efficiently in full collaboration, even ensuring that developments were future proofed to ensure continued use with no requirement to pay out for additional development. The layout and ‘look and feel’ is crisp and clean while virtually everything on the page can be configured to ensure that it best fits the user’s requirements. Before implementing Clarizen it was difficult to get true visibility of how the portfolio of projects sat, where potential conflict of resourcing would occur. With the powerful calendar and resource tools that come as standard in Clarizen it has become easy to see these potential issues earlier, allowing for a more planned response which ultimately benefits our customers and strengthens our brand. Pros Flexible and easy to use. Social interaction, with in-context discussion panels for all projects and tasks. Easy monitoring of time submissions. Great (and expanding) set of modules (Apps) that can be deployed to further enhance the solution. Cons Reporting tools are still lacking, but this is actively being addressed with regular updates and improvements released. Review Source AS Arpita S. System Analyst Information Technology and Services Used the software for: 6-12 months ### "Awesome project management tool" November 17, 2022 4.0 Pros Awesome project management tool and is all you need. Team-wise task tracking becomes easy like a breeze. Cons Just a little bit of expensive when your number of users increases. Review Source PS Phil S. Project Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "A flexible, intutive tool that is packed with features" May 3, 2016 5.0 Pros Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. Developing a custom timesheet module for our specific needs was never a problem for them and they have delivered far in excess of the original brief. The layout and format of the system is so intuitive we have not needed to undertake lengthy training sessions to our users, almost all have found themselves navigating and operating without issue with only a basic introductory training session. Cons The only area where development is still required is the reporting tools. These tools are good, but they are not at the high level that I would want. That said there is significant development taking place that I am aware of and updates are made to improve this area particularly on a regular basis. The tool does have the ability to export almost all data to Excel so if you can't do something within the reporting tools available, you probably can externally. Review Source MS Melissa S. Manager of Process Improvement & Resourcing Information Technology and Services Used the software for: 2+ years ### "Improves our business processes and communication" September 18, 2016 5.0 After launching Clarizen in our organization, it was easier than ever before to do resource management and get timesheets in. Therefore the data is more accurate so we can now make sound business decision based on accurate information. Pros It's easy to use and to change configuration or customize to best meet your user's needs. Cons Cost management is great but could use the concept of effective date to make it easy to use when spanning the fiscal year or promoting individuals. Review Source SA Sharon A. Project Manager Insurance Used the software for: 2+ years ### "Lots of functionality at the user's fingertips" April 3, 2018 4.0 Project management, resource planning, baseline/planned/actual work comparison Pros Basic use is very intuitive. I can add a new user for time tracking, provide a basic tutorial and tips and tricks, and they are all set to be able to report time correctly. Cons The table relationships and keys are not obvious so creating a report that includes the data I need to show takes more time than I have. Review Source JH Jeff H. President Used the software for: ### "It Can Do Just About Anything...\*" January 20, 2016 4.0 \*...with the right knowledge of programming or significant investment in their custom programming services. If you can think it, Clarizen can probably do it. It's that flexible. That's my all-encompassing endorsement of the app. It's just that good! On the downside, the app can be a little slow at times--mainly slow page loads or inconsistent page refreshing. There are minor oddities and head-scratchers here and there (like it won't load more than 50 items on a page at a time without waiting for a further page reload), but we've been willing to settle for those quirks in exchange for the system's incredible flexibility and powerful tools, configuration, filtering, reporting, etc. One other thing that is of note... we have been using the app for 2 years and have had at least 4 different account reps. And they all have three things in common: they tend to want to only speak with you by appointment, they seem to be in a hurry when they do speak to you, and they are always ready and willing to sell you something without listening very well. So just be prepared for that and demand that they slow down. Tech support is thorough, but slow and sometimes it takes a while to get resolution to issues that aren't life-threatening. All-in-all, we've found Clarizen to be the most flexible, versatile, powerful tool out there. All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most. Review Source RS Rachel S. Used the software for: ### "Clarizen - Work and Project Management" December 28, 2011 5.0 The best project management solution for team work! Clarizen's cloud based SaaS software is easy to use, without needing any technical support. It is the best choice for Project Managers who run multiple projects and/or have a team of people working from different locations. Real time visibility means everyone can see exactly what the team is working on, ensuring that time and resources are not wasted. Managers get a full picture of the project, while team members only see what they need to know. Communication is easy with built in email, chat and notes. Everyone's tasks are clearly defined and deadlines are visible, via the Dashboard. A project can be planned, with a time line and milestones, so it is easy to see where you are holding, and which tasks have been assigned to each team member. In general, Clarizen's project management program can help you become more efficient by ensuring that all team members have the same information, and time and money are not being wasted. Pros Progress reports and reviews with real time data. Easy collaboration and communication between team members. Great online support team and webinars. Easy to track budget, time and resources from the same home page. Cons Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful. Review Source VR Verified Reviewer UX Designer Computer Software Used the software for: 6-12 months ### "Trainwreck" October 14, 2015 1.0 Yes it is project management but the way licensing works along with a lack of customization (I just want to see the tasks I am assigned) make this tool the most convoluted and stressful part of my job. Why can't I receive an email when I have a new task? I can't pin open the sidebar navigation so i am constantly opening it to figure out what I need to go to. Document management is atrocious. Pros it says it is capable of doing many thing Cons It doesn't do any of them well Review Source VR Verified Reviewer Sr. Content Developer Computer Software Used the software for: Less than 6 months ### "Just okay" July 10, 2018 3.0 Pros We got this as our new project management software. It sort of helps keep track of things and provides a place where I can see the projects and tasks I'm assigned to. Cons It's not as user friendly or customizable as I would like. Navigation is also subpar. I've started just @ tagging anyone I need to make sure sees things I post. Review Source NH Neha H. Business analysis Information Technology and Services Used the software for: 1-2 years ### "review for clarien" May 12, 2017 3.0 Pros Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements. Cons Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.