Veriato

Veriato Investigator

5 / 5 2 reviews

Who Uses This Software?

Veriato Investigator was developed for small businesses with little to IT Infrastructure.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00/one-time
  • Pricing Details
    Veriato requires a 3 license minimum purchase for $300.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Veriato
  • www.veriato.com/
  • Founded 1999
  • United States

About Veriato Investigator

Veriato employee investigation software provides the answers you need so informed decisions get made.


Veriato Investigator Features

  • Contact Management
  • Data Management
  • Incident Management
  • Reporting & Statistics
  • Subject Profiles

Veriato Investigator Reviews Recently Reviewed!

Trouble uninstalling, many issues reinstalling and pushing recorders to clients. Steve made it easy.

Sep 06, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Personally I do not enjoy this software. The boss however loves it. I'd imagine the features are pretty useful for auditing and productivity. Cool that it can be pushed and controlled from main server, when that actually works.

Cons: Its pretty much a keylogger + spyware. The viewer doesnt seem to work over the network although everything is connected in workgroup, hence the issues. The clients stop checking in randomly. Setting up AV exceptions with RMM is surprisingly difficult. I am unsure of the necessity of a program like this for a small company. The installation fee is sort of a bummer, as in its lame that you have to pay for someone to fix the software. Some of the tech's I spoke too (not Steve V. he was wonderful) were not very helpful.

Overall: Steve V. was a good tech, explained things thoroughly and carefully. I appreciate his help. I have not seen any benefit.

Efficient, Customer-Service Oriented, Helpful,

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We haven't used the software too much yet but from what we can tell, it is very comprehensive and thorough and will suit our needs perfectly. Steven Voorhees and John Beech of Veriato were extraordinarily helpful and went above and beyond to help us get the software installed and explain how to use it.

Cons: I suppose the installation process could have been shorter but I understand why it was long (because the software is substantial). Also, it's silly to have a 100 character minimum for pros or cons on this survey so maybe that is worth reevaluating.