Who Uses This Software?

Well-suited for senior financial roles in mid-sized organizations.


Average Ratings

183 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $425.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sage Intacct
  • www.sageintacct.com/
  • Founded 1999
  • United States

About Sage Intacct

Sage Intacct helps CFOs access integrated management and financial reports across their business entitiesin minutes not daysto grow and drive their business. Sage Intacct is the AICPA preferred financial management product that allows your growing mid-sized business to go further, faster with the core financials you need to automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your business performance.


14337

Sage Intacct Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Sage Intacct Reviews Recently Reviewed!


Intacct review

Apr 17, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: Overcharged for subscriptions-really unhappy with CPA firm and the Accounting software. Can't wait to change back to Quickbooks-waste of money and time!

Cons: Poor implementation of the system. Accounting software not being fully implemented. No control-Accounting Firm seems to have lacked experience in implementing software. There are no pros to this software.

Great experience!

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What we like most about Sage Intact are the user interface and customer service. Sage Intact serves ice range of companies and as a smaller company, we feel as though they can still relate to us.

Cons: What we like least about Sage Intact is that it does not go hand in hand with our accounts payable interface. We needed to adopt a little but once we learned how it was great

Powerful analytics and automation

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Intacct has been a powerful tool in automating our financial information and in providing our project managers the tools the financial information they need to do their job

Cons: This is not a cheap product and customer service is managed by your Intacct consultant - this is a new product so be sure the consultant you have has experience.

Capterra-loader

IntAcct is a very good Accounting Software

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The API is very accessible for integration with BI and reporting applications. The software is also very easy to use. Sage support is also very good in answering any questions

Cons: The application UI could be a little better like their other products (Sage 300 or 100 in particular)

Overall: The products offers great accounting solutions

On a basic level, it gets the job done. But not a great experience to use.

Apr 05, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: This isn't exactly a product category that has raving fans... What Intacct has done well for us is digitizing a previously paper driven process. In that way, it's helped our workflow a ton and has helped us expedite our financial approves as an organization.

Cons: They've made a few user interface updates recently, but they are still seriously lagging behind. The way everything is organized is not intuitive. The feature list looks pretty impressive, but the ease of use of those features has been a nightmare.

Sage Intacct is an incredible value because it's helped our revenue and volume tremendously

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Sage Intacct is very complete and feature-rich, allowing us to consolidate our billing solutions. That lead to streamlining our process, leading to a significant increase in our productivity. We're now using it daily throughout the entire company.

Cons: The pricing was more than we initially anticipated but it became a non-issue once we began using the software. When we were exposed to the entire platform we were much more comfortable.

Top 'mid-range' accounting platform

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very feature rich and is a big step up from the functionality that we had. Particularly like the dashboard capabilities. It has a lot of 'tier 1' ERP functionality at a more reasonable price.

Cons: It takes a bit of time to get familiar with the reporting and dashboarding capabilities but overall it is a really good product.

Overall: It has allowed us to give senior management real-time access to financial results and metrics

AMAZING

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software has plenty of very useful dashboards or real-time or point in time reporting. This software has ways to interact with account data like importing invoices from external systems. It's easy to learn, easily navigable

Cons: Customer service could be more knowledgeable at times though. It is also a bit difficult to get assistance outside of the normal functionality.

My organization has been using since October 2016 for AP, AR, Purchasing, and fund management.

Mar 23, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We transitioned from a manual recordkeeping system to this electronic accounting system. This means all of our transactions are available to be reviewed at any time from anywhere. Reports are available instantaneously reflecting the latest transactions. Transactional history to review activity from creation to being posted to the GL is tremendous and helpful. The software offers many more versions of reports than was available with our prior legacy system.

Cons: One of the most difficult items with this system is that user restrictions prevent Custom Reports from being accessible to 75% of our users. The report writing tools would benefit from an overhaul to allow merging of multiple data tables and more customization of the report appearance. Also there are so many aspects affected by creating a GL Account that there is a steep learning curve in understanding where to efficiently generate new records.

Overall: By being able to automate our financial activity we have increased the amount of information available to key decision makers for more informed decisions. The amount of time it takes for us to process purchasing transactions has decreased by a dramatic amount of time .

Intacct is the leading accounting software for business!

Mar 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We switched from Quickbooks and this software just blew it away. Intacct is cloud based and is much more efficient and effective for business use and produces good reports and integrations to 3rd party software.

Cons: There are odd restrictions with the software. It won't let you use bank accounts as GL accounts which may be for a good reason but works in our business.

Capterra-loader

I'm an accountant and some of my clients use this software.

Mar 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It integrates with the Sage Software, it has a great quantity of reports and dashboards. The revenue report is well presented and exactly gives you what you ask and need.

Cons: Is not so easy to use and this leads to a lose time, and it could be a little bit faster. The customer support is not the best.

Overall: Great quantity of charts, dashboards and reports, good precision.

Best Accounting software Assist

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: include a chat bot will increase the user interaction with people so that user can get to know about the software without a demo.

Pros: It has an unique user interface which helps users to get to know about the services and functionalities. It helps small scale business to make their reports and further complex documentations. Moreover it give a very good user experience with it's user interface and customer support.

Cons: website should include some videos or animations that illustrate the customer supporting services and functionalities of the software.

Sage Intacct is an accounting software that I primarily use for work.

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Sage Intacct is visually appealing and has an open API structure making it easy to communicate with other systems such as payroll.

Cons: The user interface is fine, but I personally think the software tends to run slow and I would prefer it to be more interactive. The customer service is even less impressive.

Delivers a multitude of dashboards or real-time data

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Has a lot of very useful dashboards or real-time or point in time reporting. Has ways to interact with account data such as importing invoices from external systems.

Cons: Customer service could be more knowledgeable at times. Can be difficult to get assistance outside of the normal day to day functionality.

While I believe Intacct has potential it is currently lacking in ease of use.

Feb 27, 2018
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I appreciate how I can easily manage all of my bank reconciliation and general ledger needs on one website. It incorporates many of the features I need and allows me to input manual payments easily. My favorite feature is how it remembers my transactions so if I have a frequent vendor I can duplicate payments and edit as needed.

Cons: I find the software difficult to use. It seems like there are lots of unnecessary steps to accomplish what I need within the software. I am not a fan of how I have to void transactions completely if I make a mistake instead of editing it.

Limited Functionality

Feb 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to extract GL information - inexpensive - required integration with rev rec software - transaction description pulls into reporting

Cons: difficult to get used to different views. Need to select top level or entity, and cannot toggle between entities while drilled into GL detail.

Love it!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really enjoyed using it and absolutely no issues training was easy and really enjoyed it we using it with my team

Intacct is great for the price and functunality

Feb 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: product should have more training to learn everything it can do

Pros: many options. It does AP, AR, and tax information. perfect for accounting needs. The 1099 section was very helpful.

Cons: no customer service - they give you 15 minutes to answer a question and its not helpful when you are a same day business

Great Product

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very Intuitive and user friendly once you get use to the way the modules work. I like that you can duplicate the screen and return to where you left off.

Cons: Reports are not as user friendly as I originally thought. It will take trial and error to get the reports to look they way I need them to; the ones out of the box don't make sense to me.

A very robust solution for almost any SMB.

Feb 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Intacct is an enterprise level general ledger accounting software. It has many features which are enough for most SMBs. Nevertheless, it needs to fix some minor issues to carry the user experience further on the positive side.

Pros: A friendly User Interface. Excellent dashboard with stats. Simple and elegant navigation. Very intuitive custom reporting functionality. No need of any 3rd party support for fixing errors.

Cons: Not the most powerful accounting software. Unconventional Chart of account approach. Sometimes the Reporting module might get difficult to manage.

Easy to use with robust functionality

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to navigate and they have training programs to get you up to speed quickly. From a managerial accounting perspective, having a multi-entity platform and multiple dimensions allows us to add a lot of value to our clients.

Cons: They have strong integrations with many applications but I wish they had more. It's not the strongest accounting software I've seen for manufacturing and cost accounting.

Flexible, capable, constantly upgrading software.

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct allows for the creation and utilization of any fields desired for your business eliminating the need for the multitude of work-arounds necessary to create detailed reports in other accounting systems. Intacct also has the most capable custom reporting interface I have utilized to date, saving hours of time formerly spent on the extraction, transformation, and production of standard company reports. Other benefits include, ability to import any type of transaction, ability to bulk export all GL transaction data (a personal favorite), a robust API allowing for integration with internal databases, payroll software, etc.

Cons: Initial setup was led by a less experienced implementation specialist which led to difficulties as we began to review and create custom reports accurately. After speaking with a consultant, we determined the issues, corrected them, and have produced real time advanced reports which have provided a level of insight which was unachievable within other accounting software.

Capterra-loader

Highly Customizable and packed full of integrations to make the best accounting package

Jan 14, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Intacct is a great foundation to our accounting package. It allows us to build in other softwares (Nexonia, Bill.com, Joseph Eve) to make an accounting system that works for our organization.

Cons: The price is high for Intacct compared to other fund accounting platforms for churches. On top of the cost for Intacct, you pay extra for any additional platform you decide to use. We also always seems to be tweaking how we have items set up. This could be good because we'll always making it better, but sometimes wish there was just one simple way of using the product.

Overall: by using Intacct, we've been able to keep our man hours low in the accounting office. This has allowed us to put our energy toward ministries and not back office cost.

Easy to use

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is easy enough to understand and can be figured out by trial and error. Pretty simple when you get a hang of it.

Cons: Can be time consuming when doing custom reporting and the software could use some more features to send financial reports

Wish we would have switched from our legacy system sooner!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Great system if you are looking for something new. Dimension tagging in the system gives you visibility in areas you wouldn't have thought possible. You can use this system without having to use a separate reporting tool if necessary. So glad we made the switch!

Pros: System is user friendly, dashboard capabilities are excellent, help feature in the system is excellent and makes it easy to troubleshoot and fix errors without having to reach out to a 3rd party.

Cons: Custom reporting is not intuitive and time consuming. Customer support directly from the vendor could be better.

Powerful with plenty of potential and possibilities

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Sage Intacct is a great tool that comes with a huge assortment of functions within the core application along with integration capabilities all while having great performance and uptime.

Cons: I hope in future versions of this product we can pack in a few more features that makes it easier to send financial reports. It is also a bit expensive

Overall: It's functionality are simple to use, even a non-professional person can use it. I like it's security, how easy I can access every details or information I want about company finances

Sage Intacct Ideal Solution for All Sized Businesses

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: *Plug & Play System- don't need to customize a relational database like many of the larger ERP solutions *Extremely intuitive/easy to use *Competitively Priced *Accommodates small, middle market and larger organizations

Cons: *Hard to find programmers for hire with experience on the platform (obviously will change as they continue to grow)

Good enough for my company

Jan 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I always recommend this software to other companies as well. My clients enjoy using it as well.

Pros: It makes my company go on. It's functionality are simple to use, even a nonproffesional person can use it. I like it's security, how easy I can access every details or information I want about my company finances. I'm a big fan

Cons: I want a function which allow me to connect this software with PayPal and Luno digital wallet. They must just keep updating the security

Sage Intacct is powerful with tons of potential and possibilities

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Whatever industry you are in, suggest to check out this product and compare to others. You'll find this to be very competitive on all front.

Pros: Sage Intacct is a great tool that comes with a huge assortment of functions within the core application along with integration capabilities all while having great performance and uptime. The satisfaction around this project is second to none.

Cons: It is fairly new to the SMB market and still gaining mainstream traction due to increased functionality. It doesn't fit everyone however, they are becoming less and less. It can be a bit expensive if have many users.

The best accounting software for the price!

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I had been scrambling to try to find an accounting software that was both functional for myself but also easy to understand for the rest of the office. For the price, I wasn't expecting much but I was pleasantly surprised by its user interface and features. It was JUST the right amount of product for our small business.

Cons: I hope in future versions of this product we can pack in a few more features that makes it easier to send financial reports. I usually just take a screenshot then email it.

Good product and value.

Dec 14, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Accommodates most of the needs of a growing company. Allows for some customization. Interface is easy to understand and can usually be figured out by trial and error.

Cons: Instruction manuals are lacking, will need to learn as you go. Sales team is extremely lacking in providing support and solutions that may help a growing company. Implementation of add-on modules is very generic with very little support for customization. Once implemented, we found that we were on our own in trying to resolve issues that should have been addressed by the implementation expert.

Set up was easy, Vendor very experienced and will never let you fail.

Dec 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: For our small finance team, this is a perfect product.

Pros: Simplicity of set up and assistance from vendor was above and beyond what our team excepted - well worth having them onsite for final training and overall reporting and advanced feature overview.

Cons: Can not always find what I need on the knowledge base, some area's are new on based on the Beta version, however there are still area's that appear to be older and not as easy to navigate.

Capterra-loader

Ehh.. Gets the job done

Dec 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about this program is that it's pretty self-explanatory to use. I am able to invoice with ease.

Cons: The interface of this software looks like it's from the 90's. Not very tech looking or easy on the eyes for that matter.

Easy to use with capability of add-on

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use with capability of Add-on. I like the idea of dimension which makes it so easy to manage chart of account and locations

Cons: The reporting module is very difficult to manage. For example, we need a income statement package for 19 locations and one roll up, it needs to create 20 separate income statements and group them together. They should consider adding "Tree" function.

Sage Intacct

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Does everything an accounting/finance software needs to do, also ties in seamlessly with other commonly used softwares such as Concur and Salesforce.

Cons: Would like to see a more modern touch put on the user interface. For the most part the interface is still ahead of competitors though.

Not the best experience

Nov 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the many reporting options and see that it will be useful once everything is set up. The possibilities are endless.

Cons: The set-up is way too complicated. I get that everything is customizable but it takes way to long to set everything up because the program is not intuitive.

Very user friendly, and multiple dashboards for all aspects of business

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy reporting functions that help us analyze every aspect of our business on a monthly, quarterly, and yearly basis. Customizable dashboards also allow team members to keep track of what is most important to them.

Cons: Limited access and functionality without a premium subscription requires workarounds to accomplish certain tasks.

Great product for mid-size business

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Downloads to Excel work very well. The interface is intuitive and most functions are just a click or two away. They will work with you to get basic financial statements set up from the get-go.

Cons: Personally I prefer debits to always be positive numbers and credits negative, but in some cases this does not hold true in Intacct. For example, accumulated depreciation (a contra-asset) shows up as a positive number. Intacct is constantly improving their product, so I think they will work this out, but in some respects I feel that it is still a work in progress.

Robust software that helped us achieve accounting maturity

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Revenue recognition templates for accrual based accounting practices, and ability to send an invoice via email with just a couple clicks.

Cons: I wish there was more room for customizing the invoice templates and email templates on the fly. Once implemented, there isn't much you can do self-service to modify those templates.

Still in implementation phase...but proving to be exactly what we are looking for.

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Exactly what we want - cloud-based; flexible; allows for growth; pay for only what you need. Also small up-front cost, so in the event it doesn't work for your company down the line, you don't have to worry much about walking away to implement something else. I sense that the Sage Intacct people "get this" and are very helpful...knowing that they need to earn our business every day.

Pros: Still in our implementation process - but system is very flexible, has great high-level reporting including multiple dashboards, while still allowing viewer to drill down to detail. Everyone we have worked for is accessible, knowledgeable and offers information on how other users have configured things.

Cons: Haven't seen any worth worrying about to this point. We haven't experienced all of the potential trouble-spots in similar products; e.g. integration with other systems and importing/exporting data. But we are still very comfortable as we move forward.

Would recommend

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software streamlined quote-to-cash process, which I really like. It is highly automated which reduces the chances of any errors.

Cons: I found that implementation can be slow at times, which is very frustrating at times. Overall it does its job.

Highly recommend this cloud management software

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This software offers Real-time business visibility and a streamlined quote-to-cash process. It is highly automated which reduces the chances of errors.

Cons: Better customer support and reduced pricing could enhance the value of intacct even more. Other than this its extremely useful software.

Love It!

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is straightforward and user-friendly! I really like the option to customize so many features and invoice templates, statements, email templates...

Cons: I found that implementation can be slow at times, which is very frustrating at times. Overall it does its job.

Love Intacct

Jul 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is straightforward and user friendly! I love the option to customize so many features and invoice templates/statements/email templates, etc. The functionality they allow you to customize i feel is a major benefit even though it takes major setup sometimes.

Cons: The AP module is a struggle with credits. I know they are working on it but we need more functionality to apply credits. I also hope they will improve the emails that go out from the system and ensure they don't get stuck in people's spam.

Overall: streamlined our clients, streamlined our process.

Intacct - Great Accounting Software

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There are always a few things with software that aren't perfect for your needs but this user interface is so easy to work around and has all the things you'd want it to have.

Cons: It can be restrictive at times. It's a pro and con but it's restrictive about things I don't want it to be which can sometimes cause problems.

Overall: Really easy conversion from Quickbooks!

Great... but not enough

Jun 12, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.

Cons: Price is not affordable for a start-up, so it's not for us. Still an interesting option for the future.

I was a front end user for intacct and had no issues with it. It did exactly what it was supposed to

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Our admin made it easy for us to track our consulting hours and time spent per project. We knew our worth in real time.

Good one

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We are currently using Intacct across the whole organization. It works properly. Recommendable, trustworthy and useful app.

Cons: Intacct has difficulty understanding and hard to set up. I think they have to take care of that problem

We are implementing right now and it is awful

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It should have a lot features that will be awesome once we get it going. Cloud based is also a plus.

Cons: Implementation is slow and you have to use a third party. Also the cost if enormous and I have no idea why.

1 year after implementation..doing good

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Overall I like the system- it does not do everything we were looking for- but it is much better than our legacy system

Pros: The system is very user friendly and intuitive. Reports can be customized pretty easily. The system has great import functionality. Dashboarding features in the system are great.

Cons: Some custom reports do not pull much needed information based on what module and table the information is housed in. System flows are much different from legacy systems (at least our agency's old legacy system)- make sure to ask really pointed questions when vetting system functionality.

My company switched to Intacct from QuickBooks and we shortened our month end close from 7 days to 5 days!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I would highly recommend using this product!

Pros: It is easy to use, and very intuitive. We ultimately shortened our month end close from 7 days to 5 days through improved efficiency in the new software.

Cons: As with any new product, we suffered a very brief learning curve. Ultimately, we were able to adjust, and we have no other complaints!

We use it for accounting purposes

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Expenses are very easy to categorize and submit. It triggers an automated email to the employee's manager and then lets them know an expenses has been submitted. The manager can approve right from the email making it very easy.

Cons: I might say the userface is a bit outdated, but no cons with the technology

Overall: Managing and tracking expenses has never been easier

Intacct Review

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to navigate, and ensure that checks and credit card transactions are accounted for. Managing budgets, providing reports on spending to date, Intacct has made our accounting policies much simpler and easier to understand

Cons: There are some issues with the the permissions given, but I work around it by consulting my supervisor

Great customer support.

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does everything I need it to. I use it for creating patient invoices and tracking expenses. I can run the packaged reports or I can develop my own. You can create different levels of permissions for users. Intacct can do so much. I feel I am just beginning to scratch the surface. Customer services and implementation has been great. Intacct has a lot of facets to it and I would not be able to utilize as much as I can already if it had not been for their patient customer support staff.

Cons: Intacct can be a little overwhelming to implement, but any new accounting software would be. Any difficulties I had were canceled out by their amazing customer service.

I have found Intacct to be very user-friendly.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We integrated Intacct into our CRM. It automatically generates and files our invoices which makes it really quick to find anything.

Cons: Because the software is so comprehensive, there is a lot to learn. I still feel I am getting comfortable using it.

Extremely disappointed

May 17, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I have worked with 5 accounting software packages prior to Intacct and I am very disappointed in this product.

Pros: The AP module seems to work fairly well.

Cons: Modules don't work together or even with the same functionality. Reports of issues seem to always to go the "black hole" that is engineering, or are met with the response that it can't be fixed.

Complex & In depth accounting

May 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does what Quickbooks and NetSuite cannot, it gives you reports out of the box without need for extreme customization. And matches up with expectations for commercial and enterprise businesses whereas competitors match up best with SMB's.

Cons: Intacct does require you to think about the structure of your data, whether you're new to your business or been running it for a while. The system expects you to operate within their rails and that can be a learning curve for some.

Enterprise level accounting

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is made to track accounting for very complex and large companies. It can do so many different things and we are just scratching the surface.

Cons: Painful implementation, complicated reporting features, and the UI needs an update. It seems a little pricey.

Intacct has been a relatively easy software to become familiar with. It's a great tool!

May 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it has a lot of features - almost anything you can think of. Report customization is also something I like about it a lot.

Cons: The interface is not very good looking and some of the navigating is not particularly intuitive. It can improve on being more clear.

Intacct's Customer Support is Amazing!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have recently started using Intacct for our billing and general reports. It is connected to our CRM and updated with live data. With the help of Intacct's phenomenal initiation team, we have been able to make a smooth transition into it's day-to-day use.

love the cloud platform

Apr 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Help feature, cloud-base, the system is intuitive, and the dashboards

Cons: not flexible and complicated to learn to use

Overall: Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to put information on so many different levels, which gives you comprehensive visibility into the finances of your organization. The dashboards are amazing as well. I would put this in the category for a mature business. Overall, I think its over priced and not as flexible as other software.

Intacct UI/UX and functionality

Apr 12, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: -Item ID search is not good
-When clicking into the fields it doesn't highlight the entire text string so it's annoying to correct
-Make it so you can limit which projects and products are selected by requisitioners
-Restrict Projects based on Product
-Tax and Shipping don't show product and project unless you click show details
-Ship-to field auto-populates
-Column showing date the PO was emailed
-When running a report for POs today (draft and posted) or when I select date range for just today, no POs are listed to email. When I run as this week it shows up.
-Convert doesn't work properly for certain users when they are in a transaction. Only on the transaction list
-How to reverse PO so we can edit if we want to
-Ability to search selectable columns when editing reports, creating roles, etc. As of now we need to look at every single selectable box
-Email Log- Show document number that was sent
-Email users when transaction is edited (so I don't have to ping them when the PQ is ready to convert to PR)
-Spend module doesn't capture capital expenses. Why, whats the point of advertising the product?
-Help screen doesn't allow users to go back

Rigid

Mar 01, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: This is a good platform if you have appropriate training as it does not provide flexibility for mistakes. It is not a 'user-friendly' or intuitive platform

Pros: Cloud platform makes it very accessible. Works just fine from just about anywhere in the world. Provides audit trail. Allows excel export.

Cons: Too rigid and very little flexibility to make adjustments in every field. Prepaid module and FA module are very clunky. Customer support is nice and understanding but cant always solve your issues on time and are usually eager to close a case and move on. Not really a user-friendly platform.

Intacct

Feb 21, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: My organization implemented Intacct about 6 months ago. I am an occasional user (0-5 times per month) For the first few months, every time I needed to log on I encountered some sort of issue with my username, password, etc. (e.g. transitioning to 2 factor authentication). Recently my log-ins have been fine, but I am still hearing comments from other employees that they are not receiving notification emails, can't log on, and so forth. It's really annoying that the system is unable to accept multiple Reporting Units for one purchase requisition.

Pros: *Website is visually appealing *Better for the environment vs. paper system

Cons: *Repeated issues with logging on in the first few months *Not flexible enough to adapt to needs of organization

Recommendations to other buyers: Don't believe everything you hear about the product before you purchase.

Intacct Provides Excellent Flexibility and Visibility into Your Organizations Finances

Feb 21, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and so much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to slice and dice your information on so many different levels, which gives you comprehensive visibility into the finances of your organization

Pros: Features

Cons: pricey

Recommendations to other buyers: Not for the faint of heart. It's very robust.

Thank you Intacct

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, custom reports.

Cons: It is easy to forget to tag dimensions.

Overall: Intacct has made my job much easier. Our company used to use Quickbooks and we will never go back. Intacct is updated in real time, and multiple users can access the same information at once. Intacct allows fully custom financial reports suited for your business.

Recommendations to other buyers: User-friendly and support is amazing.

Good but could be better

Feb 01, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Comments: Intacct can be great for certain things. However, there are lots of things that should be more user friendly.

Intacct used for 9 months

Jan 27, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: I used Intacct for 9 months already. It's a simple and user-friendly accounting system. But it's overpriced.

Pros: Easy to learn, I learn that by myself. User-friendly, if compare to another big ERP system, it's good for all kind people even not accounting major.

Cons: It is too expensive.

Intacct from Quickbooks

Jan 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: The transition was tough from QB and the reporting features are difficult to use. It is still a learning process.

Great Product

Jan 16, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I love the product. Not great UX, but the very great product. The invoicing has been awesome, but reporting has been terrible.

Intacct ERP

Jan 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Great software for startup through more mature business.

Pros: Ease of use. Loyal and growing customer base.

Cons: Sometimes has minor issues running using Google Chrome as opposed to IE, although seems to be getting better.

Recommendations to other buyers: Would highly recommend using this product.

New user less than 1 year

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I began using this software with minimal training. Like the ease of using the click on drill downs for more information instead of getting out of the current report you are viewing. Haven't used all the features yet, but looking forward to it.

Trying to figure out Intacct

Dec 12, 2016
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I have had a very frustrating experience with Intacct. I run a non-profit that has general budget but also designated accounts. There is no clear way to separate out these funds in order to see what was spent according to the budget.

Pros: that it is on-line and can be accessed anywhere

Cons: Reports are super confusing. There is no good budget reporting.

Intacct is awesome!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: My organization switched from a legacy accounting system to Intacct back in July. I have to say that the migration was more than painful- but all that pain was worth it! The system is awesome! The help feature alone in the system was worth the migration- it was impossible to figure things out on your own in our legacy system- required us to go to consultants when we had issues in processing. Intacct makes it very easy to troubleshoot and figure a lot of your processing issues out on your own. The Dashboards in the system are awesome as well! I am certain that there are more great things to come with this system given we have only been using it 6 months and have not fully explored the potential of the system.

Pros: Help feature, cloud-based (so no install on individual computers), the system is intuitive, dashboards!

Cons: The flow of certain information and how the reports are generated in different modules is not what I expected (based on how our legacy system worked). Customization of reports is not as easy as originally anticipated.

Recommendations to other buyers: This product is certainly worth your time to vet and explore if you are looking to move to a new system. The system is worth the money- just make sure you have the right consultants assisting you with the implementation.

Great Product

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.

Using Intacct

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: You have to think outside the box to try and complete some task. You look at the big picture and move in. Can't really look at a certain client and see everything about them in one screen.

not worth the money

Dec 06, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: while it works, it needs to become more streamlined and user-friendly. It is very much a product that needs a complete ground-up refresh.

Best of Breed, Unparalleled Reporting and Dashboards

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Intacct a mature, slick, and well-featured enterprise-class general ledger accounting platform. We have no trouble customizing and extending these workflows to create additional tasks. The "Performance Cards," which will appear at the top of a dashboard, are fully customizable with ease ann give complete drill down capability. They are our execs favorite aspect of the platform.

Another area where Intacct excels over most of the other apps I've used is in restating the books.For example, when reporting to the IRS, nonprofit entities often need to reorder expenses as Direct and Indirect. This depends on whether the expense is directly fund-related or a general overhead expense. Most vendors have separate nonprofit versions of their software that let you do this fairly easily, but Intacct makes it easy to do right out the standard box.

One major advantage of a SaaS app is that a true cloud-based app is accessible through a web browser. We use a Chrome browser with an iPad Air. I find the navigation extremely simple.

The Best of Breed approach is ideal for us. It allows us to pick and chose the ideal solution for each aspect of our organization and align with products that focus on that need, not a one size fits all solution that forces adoption of a product with holes.

Intact review

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Implemented at 3 clients. Customer support is only through the community - which can be difficult. Really like the dashboards!

Review of Intacct

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customizable process flowcharts. Simple chart of accounts structure and extensibility. The report wizard tool is simply unmatched. One of the most reliable software.

Pros: Extremely flexible. Their implementation and support team is amazing.

Cons: It requires collaboration with a partner.

Software review

Nov 08, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: The accounting software is easy to use. The GL is easy to set up. The Inventory module is very basic. We are looking to buy another software package to handle our requirements

Pros: The accounting software is easy to use (AP and GL) Account classifications

Cons: Inventory COGS reports 1099 reporting

Review of Intacct

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Very easy to setup - intuitive, decent UI and a good pool of consultants who know the application. Simple to use. Also a very healthy ecosystem of apps and supporting services. SalesForce connects seamlessly. There is a lot you can do which means there is a lot to learn. There are some reporting features that could be improved.

Intacct - Review

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like how simple it is to figure out how to use Intacct and navigate around the system. It makes it simple for training and understanding the product. If you can think of it, you can most likely get it done in Intacct. There is just so much customization available to make the report that give you what is most important to you a reality.

Meets Basic Needs only

Nov 03, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: My company uses Intacct as a General Ledger, and we pass inventory transactions through the Inventory module only for monthly reconciliation. There really aren't any built-in Inventory and Purchasing management functions, just custom reporting/dashboards available. For the price, the program allows our mid-size company to keep the finance and accounting stuff together, but it's kind of clumsy.

Pros: I do like the GUI interface.

Cons: The quarterly release updates always seem to cause some kind of regression unrelated to the newly releasing functionality. It takes my company time and energy to validate exactly what is wrong and test multiple scenarios before going to Intacct for answers, and they always seem to be totally unaware of the issue.

Intacct Accounting Software

Nov 03, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: We started using Intacct on 07-01-16 and have now used it for 4 months.

Pros: Intacct is very customizable. Intacct allows you to attach documents (pdf, excel, word, etc) to each transaction. Intacct can have many dimensions which gives it a lot of functionality. Intacct allows you to schedule automatic emailed reports.

Cons: The cost to implement is more that other software's like QuickBooks or Cougar Mountain. The cost to implement is almost equivalent to one year's subscription. The report writing is not very easy and takes time to learn. They start charging you during the set-up and implementation instead of on the go live date. My feelings are they do this so it is hard to switch softwares because you either have to pay for an extra year (if you are going to switch software) or you have to pay for another software early because of the untimely annual software renewal date. The budgeting aspect for original and multiple amended budgets is not the easiest to use. We are still working out the functionality of it. Not one of its strong points.

Recommendations to other buyers: It is not as easy as QuickBooks to use but is supposed to provide more customization. We are still getting used to it.

Very Flexible and Easy to Use

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility, Ease of Use

Overall: We have really enjoyed our switch to Intacct. There are so many options to help meet our business needs and it is easy to use. We've also really enjoyed customizing reports.

Intacct

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: So far the implementation team is great. They got to all our needs on a timely basis.

Pros: Great implementation team.

Cons: Not well used in my industry.

Recommendations to other buyers: Get a good implementation team together.

We are growing with Intacct

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: As CEO I love the ease of reviewing for approvals especially on my Ipad. I hope the Ipad version keeps improving. On the desktop version I wish I could go through less clicks to see the supporting documents.

Good product

Sep 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to post multi company entries in one GJ entry. The automatch with review bank rec module is helpful.

Cons: The bank rec module does not allow rearranging the columns or resorting the data without closing out and re-entering.

Recommendations to other buyers: It takes time to learn to use this but once it is learned, it becomes easier to use.

This product has been great!!

Sep 07, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is user friendly and I like the feature of attaching documents. Really speeds up the process vs looking to files to get the needed info. Also I like the ability to issue ACH payments, this has been very helpful in speeding up our payable process. another great quality is the ability to look at all of our entities from one level.

Cons: I do not like that to access attachments on invoices you have to open the invoice entry first. It would be nice to have a filter that allows this from the bill list screen. I also do not like that there was a current update within Intacct or Microsoft where now i have to take additional steps to export GL to excel. It would also be helpful to have more than one report open at a time.

Recommendations to other buyers: I strongly recommend doing a trial with any new software and allowing those who will be using it to all try it out. Also through intacct we were given a sample company to work with for a few months allowing us to try out all the different features. This made us feel great at the beginning of the year when we started using the actual system. On top of the sample company we were provided training which allowed us to ask questions.

Transitioned from Sage 50 to Intacct - 1/1/16 Go Live

Sep 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are several things I like best about this product and vendor: Product: 1) Cloud service is nice - you can access the product from any location and we have not experienced any down time to date 2) Automatic Allocations allow us to allocate invoices and journal entries upon entry instead of waiting until the end of the month 3) Reports are easy to write and very versatile 4) Dimensional tracking allows you to track more than just an account number for each transaction line item. Reports on dimensions are also great. Vendor: 1) Support is very responsive - it is extremely easy to open a support case and have an issue resolved in the same day.

Cons: I wish the general ledger reporting was more streamlined. Since we are allocating many of our invoices to multiple dimensions as they are entered, the GL shows multiple lines for each AP invoice. It would be nice if you could summarize by GL account while still allocating to different dimensions, but you cannot. This results in a much longer GL report, but we have adapted by creating additional reports to use in place of the standard GL reports.

Recommendations to other buyers: It is a great option if you are looking to allocate transactions upon entry and if you are looking to track other items such as departments, projects, locations, etc in addition to the account number. The reporting options are endless and it is nice to be able to report on accounts in addition to dimensions or some combination thereof.

Intacct is a great product but do your Due Diligence First

Aug 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's pretty easy to use and more robust than Quickbooks.

Cons: The tech support. I wish you could just dial a number and get an answer. You always have to put in a ticket, which is time consuming.

Recommendations to other buyers: I would actually recommend that you ensure all of your current processes can be handled by Intacct without them having them customize the modules in order for you to use them.

Intacct review

Apr 13, 2016
4/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. able to create our original financial statements. flexibility in creating new statements.

Cons: support has not been helpful in resolving issues. your outside consultants feel the same way.

Recommendations to other buyers: none, Intacct is a good financial reporting package.

Intacct

Sep 25, 2015
5/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Comments: It is a great software. Please make sure that your set up is done correctly if not you will have a lot of hiccups down the road. They have a great support and online help. If your system needs more detail attention you have to pay if you dont have the package. Overall it flows with a lot of different apps also like bill.com and nexonia which we also use.

I enjoy change & learning new things

Dec 19, 2014
4/5
Overall

Comments: Our company changed over from GP to Intaact in May. I was so excited to learn a new method of preforming my job. I can safely say that there are "surprises" with Intaact still. By that I mean new things to learn about the functions available to me! It has definitely streamlined my job and I appreciate Intaact for bringing this to our company. Thank you so much!

Cons: The "Payment Terms" in Purchasing Invoice does not functioning properly. This would be a great help to me if it did.

Great Cloud Accontng System

Dec 19, 2014
5/5
Overall

Comments: It has been almost 6 months since I started using Intacct. It is really user friendly and easy to navigate in the system. It is kind of tricky to upload all journal entries but once you get the hang of it, one or two days duration of entering data is shortened to two or three hours. I didn't have any formal training but was able to master the system really quick.

Cons: We are printing our checks through Intacct, inclduing routing number and account number. Somehow the format is not a standard format so the checks printed through Intacct cannot be deposited through any phoneApps out there.

Reliable and stable

Dec 19, 2014
4/5
Overall

Comments: We started using this system just this year. It is very reliable, easy to navigate and comprehend. One of the most positive features is the interface which is very easy to work around for day to day functions. Overall we are very impressed.

Pros: reliable, easy to navigate and comprehend

Cons: none

Flexible and easy to use

Dec 19, 2014
4/5
Overall

Comments: I've been using the Intacct system for over a year to enter timesheets and expense reports and run financial reports. I've also obtained some familiarity with the invoicing capabilities. Overall, I find it easy to use, and am thrilled with its flexibility in creating program and project codes and customizing reports. The system I used prior to Intacct was not intuitive, but when I transferred to using Intacct, I quickly caught on and have had no problems obtaining the information that I need - in the format that I need it. My company takes advantage of the ability to create hierarchies in programs/projects, as well as the ability to customize reports to streamline certain project management-related tasks. I also appreciate that it is cloud based, although this seems to lead to a few quirks in time entry (small delays in loading task field options). The system I used previously only permitted a certain number of users at any one time, but I'm able to keep Intacct open on my computer all day long, and can enter time or expenses as they're incurred, and can run reports without waiting for software to load (or for people to log off).

Pros: Flexibility, cloud-based, easy to use

Cons: Occasionally slow to load a few field options, some quirks with scrolling in report request windows

Pretty good

Dec 18, 2014
4/5
Overall

Comments: Intacct has been easy to learn; I have only been using it for about 2.5 months. You can navigate from an invoice straight to the customer's contact info which is helpful.

New user

Dec 18, 2014
5/5
Overall

Comments: We just switched over to the system so I am still learning my way around. However, I really appreciate the way the hours add up by row and column. This helps me to ensure I account for every hour of the work day and to see how many hours I have spent on each project.

Pros: easy to navigate