# Sage Intacct Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sage Intacct Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/76/Intacct

---

# 

 Sage Intacct Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sage Intacct

## What is Sage Intacct?

Choose the flexible and scalable financial platform that delivers deep accounting capabilities, including payroll, tax filings, and inventory tracking tools, across multiple industries designed with a single aim—to accelerate your success. Small to medium-sized businesses prefer Sage Intacct for its ease of use, integrated multi-dimensional reporting, high customer satisfaction, dedicated support, and more. Maximize impact and future-proof your business with a partner who can scale with you.

## What is Sage Intacct used for?

[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Recognitions

Shortlist

Overall rating

Based on 687 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

3%

Pros & cons

Flexible cloud-based financial platform

Real-time customizable dashboards

High and escalating costs

Frequent technical glitches and errors

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Billing and Invoicing / 2026
-   Expense Report / 2026
-   Financial Reporting / 2026
-   Order Management / 2026
-   Purchasing / 2026
-   Accounts Payable / 2025
-   Accounts Receivable / 2025
-   Budgeting / 2025
-   Enterprise Resource Planning / 2025
-   Financial Management / 2025
-   General Ledger / 2025
-   Recurring Billing / 2025
-   Spend Management / 2025
-   Time and Expense / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Sage Intacct alternatives

[4.2 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[3.9 (467)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/76/Intacct/alternatives/)

## FAQs about Sage Intacct

Overview

### What problems does Sage Intacct solve?

Sage Intacct solves manual month-end close, multi-entity consolidation headaches, fragmented financial reporting, and poor visibility into budgets, projects, and approvals. Finance teams, controllers, CFOs, project managers, and nonprofit leaders use it to automate billing, reconciliations, recurring entries, and dashboards while giving executives real-time, drill-down access to accurate financial data.

Answer based on 207 reviews

Overview

### Which roles and teams benefit most from Sage Intacct?

Sage Intacct is most used by finance and accounting teams, including controllers, accountants, accounting managers, and AP or AR staff who handle general ledger, close processes, invoicing, and reporting. CFOs, finance directors, and executives use it for budgeting, cash-flow visibility, and multi-entity financial oversight, while IT and operations leaders support integrations and workflow efficiency.

Answer based on 624 reviews

Overview

### What company size and industries is Sage Intacct built for?

Sage Intacct is best for growing organizations over $5M in revenue, with most reviewers from small businesses at 63% and the top industry Non-Profit Organization Management at 13%. It also serves midsize businesses at 22% and enterprises at 15%, especially in Accounting at 11% and Computer Software at 8%.

Answer based on 686 reviews

Features and Usability

### What are the key features of Sage Intacct?

Sage Intacct includes core accounting features like general ledger, accounts payable, accounts receivable, billing and invoicing, plus differentiators such as custom reporting, dimensional financial reporting, dashboards, and multi-entity consolidation. Reviewers also highlight customizable fields, approval workflows, real-time drill-down reporting, and API integrations with CRM, payroll, and procurement systems.

Answer based on 218 reviews

Integrations

### Which third-party tools and platforms does Sage Intacct integrate with?

Sage Intacct integrates with Microsoft Excel, Expensify, BILL, Nexonia Expenses, Stampli, Yooz, ADP Workforce Now, and Microsoft Outlook. It supports over 100 integrations overall, spanning expense management, accounts payable, payroll, email, and reporting, with additional catalog connections such as Avalara, AvidXchange, and Adobe Commerce.

Answer based on 120 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Sage Intacct?

Sage Intacct offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say basic navigation is manageable for beginners and nontechnical users, often with self-study, but admins and finance leads usually need more time for implementation, reporting, dimensions, and multi-entity setup because those areas are less intuitive.

Answer based on 79 reviews

Getting Started and Support

### What customer support options does Sage Intacct offer, and how do users rate the experience?

Sage Intacct offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. User experience is mixed: many describe responsive, helpful support and useful self-service articles, webinars, and community resources, while others report slow ticket resolution, difficulty reaching the right person, and inconsistent follow-through on complex issues.

Answer based on 111 reviews

Security

### How does Sage Intacct handle data security and access control?

Sage Intacct uses role-based permissions, different user access levels, tailored user settings, audit controls, backups, and clear audit trails to strengthen internal control. Reviewers also note access can be restrictive or cumbersome, with aggressive password reset rules, occasional login and two-factor authentication issues, and some report access limits for many users.

Answer based on 70 reviews

Custom reporting

### How good is Sage Intacct for custom financial reporting?

Sage Intacct offers flexible custom financial reporting, especially for teams needing department, location, project, and multi-entity views. Finance teams value dimensional reporting, drill-downs, and real-time dashboards, but many users find the report writer hard to learn, less intuitive for ad hoc analysis, and sometimes dependent on training or consultant help.

Answer based on 218 reviews

## Who uses Sage Intacct?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 171 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 171 reviews

Finance & Accounting

60%

Finance & Accounting

60%

Administrative

23%

Consulting

3%

IT & Software Development

2%

Others

11%

Top industries

Based on 171 reviews

Non-Profit Organization Management

51%

Health, Wellness and Fitness

14%

Hospital & Health Care

14%

Accounting

14%

Other

7%

## Pros and Cons

Flexible cloud-based financial platform

98% positive reviews out of 49

Most reviewers indicate cloud integrations enable secure, remote access and real-time collaboration from any location.

Toni Z

Finance manager, 11 - 50 employees.

"Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities."

High and escalating costs

59% negative reviews out of 73

Some reviewers indicate pricing is expensive, with rising fees and extra charges for features or support.

David S

President, 11 - 50 employees.

"Cost is becoming unreasonable from initial start of contract. Despite discussions about this, the account manager continues to try and get more money. Despite hours left on contract, I was required to sign a new agreement committing to additional cost."

Real-time customizable dashboards

97% positive reviews out of 31

Most reviewers describe dashboard features as highly adaptable, offering instant insights and supporting informed decisions.

Joey W

Staff Accountant, 51 - 200 employees.

"Its customizable dashboards and robust reporting tools allow quick access to key financial insights, helping with faster and more informed decision-making."

Frequent technical glitches and errors

74% negative reviews out of 58

Most reviewers report bugs and issues cause delays, complicate error correction, and require significant effort to resolve.

Matt M

VP CFO, 1,001 - 5,000 employees.

"Bugs and Issues - my background is IT and I am shocked at the number of bugs and issues we continue to face."

Streamlined multi-entity operations

97% positive reviews out of 30

Most reviewers report multi-entity management simplifies consolidations, supports multiple currencies, and saves significant time.

HEMANT K

Manager, 201 - 500 employees.

"The dimensional accounting model and real-time dashboards significantly improved financial visibility and decision-making, while features like multi-entity consolidation and automation streamlined month-end close and reduced manual effort."

Complex account and payment processes

65% negative reviews out of 51

Some reviewers find accounts and payments confusing, with complicated workflows and difficulties handling renewals or transactions.

Anita M

Finance director, 51 - 200 employees.

"This process is creating hundreds of account code combinations and making the audit much harder"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

General Ledger

4.6 (199)

87.44% of 199 reviewers that rated this feature as important or highly important

With this capability, you can easily manage, customize, and analyze transactions across multiple entities and dimensions. Reviewers appreciate the flexible structure, real-time visibility, ease of use, and robust reporting, though some mention bulk uploads can be time-consuming.

Bank Reconciliation

4.3 (197)

85.79% of 197 reviewers that rated this feature as important or highly important

You benefit from automated bank feeds, matching rules, and easy navigation. Reviewers indicate reconciliations are faster and more accurate, though some mention occasional syncing issues and wish for improved integration with all bank accounts.

Financial Reporting

4.1 (182)

84.62% of 182 reviewers that rated this feature as important or highly important

It gives you flexible, customizable reporting with built-in templates and dashboards. Some reviewers find report creation and modification challenging, but most appreciate the ability to tailor reports, filter data, and access up-to-date financial information for different stakeholders.

Income & Balance Sheet

4.5 (157)

87.90% of 157 reviewers that rated this feature as important or highly important

Sage Intacct offers continuously updated, customizable income and balance sheets. Users think the ability to tailor reports, drill into details, and group accounts is valuable, though some feel setup requires careful mapping and adapting reports can be complicated.

Access Controls/Permissions

4.2 (95)

93.68% of 95 reviewers that rated this feature as important or highly important

This aspect helps you customize user permissions for different roles and modules. Reviewers appreciate the granular controls and ease of setup, but some would like more detailed permission levels and find initial configuration occasionally confusing.

Accounting

4.6 (105)

83.81% of 105 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Sage Intacct 270 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

This aspect helps you customize user permissions for different roles and modules. Reviewers appreciate the granular controls and ease of setup, but some would like more detailed permission levels and find initial configuration occasionally confusing.

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Categorizes outstanding invoices based on the amount of time they have remained unpaid

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage adding fixed assets to proposed budgets

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Manage attendance for classes, shifts, meetings, or events

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Setup and send recurring or automated bills

You benefit from automated bank feeds, matching rules, and easy navigation. Reviewers indicate reconciliations are faster and more accurate, though some mention occasional syncing issues and wish for improved integration with all bank accounts.

Management of a legal case related to insolvency of a business or individual

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Material list of manufacturing parts and associated costs

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

A tool for automating mathematical calculations

Allow customers to cancel their subscription remotely.

Calculates a company's working capital which is the amount of money a company has available to run its business

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

A financial statement that lists a company's accounts and details the account type and balance

Receive and deposit or issue and record check payments

Issue payments to third parties via checks

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Track, store, and access client contracts or licenses

Establish requirements for testing to reduce risks

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Change one currency to another based on real-time rates/values

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Reports that show customers their invoices, payments, and balance on the account

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Rules followed by the software/AI can be configured by users to suit their specific needs

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Defines specific deal parameters to negotiate and secure deals

Buyer isn't billed until the period is up without any interest charges

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Process of automatically notifying clients when payments fail to ensure invoices are paid

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Manage the enrollment and onboarding of all new members and accepted applications

Integrate with existing ERP systems

Schedule and manage the logistics of activities and other gatherings

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Plan, pay and track business related expenses.

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage information and/or provide updates regarding student financial aid

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

It gives you flexible, customizable reporting with built-in templates and dashboards. Some reviewers find report creation and modification challenging, but most appreciate the ability to tailor reports, filter data, and access up-to-date financial information for different stakeholders.

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving architecture, engineering, and construction industry professionals

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Software designed for higher education organizations

Software is specifically designed to address the needs of professionals in the law industry

Intended for medical use such as diagnosis, treatment, and consultation

Software specialized for non-profit organizations

For realtors, real estate investors, property managers, and other real estate professionals.

Primarily serving churches and religious organizations

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Designed for small businesses

Designed to be used by trucking businesses

Form predictions based on past and present data/trends

Automate repetitive tasks such as filling out information or creating certain types of forms

Identify and prevent suspicious activity

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Manage allocation and performance of financial assets

Activities related to raising money for a specific cause

With this capability, you can easily manage, customize, and analyze transactions across multiple entities and dimensions. Reviewers appreciate the flexible structure, real-time visibility, ease of use, and robust reporting, though some mention bulk uploads can be time-consuming.

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Monitor application statuses, proposals and award funds

Compliant with HIPAA, which sets standards for sensitive patient data protection

Business model that charges based on the amount of time spent on an hourly basis

Automates core HR functions such as talent management, employee evaluation and learning management

Sage Intacct offers continuously updated, customizable income and balance sheets. Users think the ability to tailor reports, drill into details, and group accounts is valuable, though some feel setup requires careful mapping and adapting reports can be complicated.

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and handle financial assets as well as other investments.

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Automate workflows and trigger campaigns based on customer actions

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Manufacturing execution systems focus on quality control in the production process.

Monitor task progress and planned accomplishments to better manage project status

Access the system via a mobile application

Clients can submit payments via mobile devices

Scan and upload receipts to a central database using a mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage the accounting and financial aspects of multiple locations or companies in a single location

Manage and handle various international currencies

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

Manage and support multiple languages

Manage and support multiple locations

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

More than one location

Process payments via multiple modes directly through the application

Ability to handle several projects simultaneously

Create, send, and view electronic invoices

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Visually identify, define, and map all details and relationships surrounding business process models and elements

Organize and manage all processes/procedures involved in purchasing goods and/or services

Ability to link barcodes or serial numbers with specific items for identification

Plan and schedule the use of production resources

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Evaluate the degree to which business operations bring monetary gains

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Business model that bills clients an amount based on the project/task/job performed

The process of estimating and tracking the expenses incurred for a specific project

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Aligns purchase orders with incoming invoices and receiving reports

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Generate recurring invoices

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Review, approve and cancel requests for goods/services to be purchased

Assign available resources to various projects and tasks

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to create their own reports and financial statements

Manage and track orders being shipped to customers

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

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Features

4.2 (603)

4.2

Based on 603 reviews

## Pricing

Value for money

4.0 (520)

[View all Pricing Plans](https://www.capterra.com/p/76/Intacct/pricing/)

Value for money

4.0 (520)

4.0

Based on 520 reviews

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## Support, customer service and training options

Customer Service

4.0 (552)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (552)

4.0

Based on 552 reviews

## User reviews

Overall rating

4.3

Based on 687 reviews

Filter by rating

5(319)

4(272)

3(73)

2(13)

1(10)

Mentioned topic

Sorted by most recent

CC

Charity C.

Staff Accountant

Retail

### "Sage pros and cons"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 9, 2026

I use Sage primarily for JEs and reconciliation validations. I feel as though that function is fairly straightforward and consistent.

Pros

Importing JEs in very streamlined and efficient. I like getting feedback by email on the status on when it is accepted and what, if any, errors need to be corrected.

Cons

It is not user friendly in MANY capacities. The templates provided are not congruent to the configuration that has been set up, therefore the templates are useless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Administrator

Health, Wellness and Fitness

### "Stress-free Accounting Management "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 29, 2026

The overall experience has been positive, the hardest part was getting used to the software itself like any new tool but in the long run it saved so much time having all of our financial information in one place.

Pros

it gives us a much better way to keep financial information organized and easier to report on. The reporting options are great because they make it easier to look at information by department, location, etc without having to manually piece everything together.

Cons

It has a lot of features, which is great, but that also means it can feel like a lot when you are new to it. certain tasks take a few extra steps until you get the workflow down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amy B.

Senior Accountant

Mechanical or Industrial Engineering

### "Easy to Learn"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

May 27, 2026

It has been very easy to learn and navigate. I have more experience with Sage 300 but was able to learn Intacct very easily.

Pros

Easy to navigate. Easy to learn. If you have common sense you will be able to get the hang of Intacct easily.

Cons

Not being able to see history on AP like you can see in Sage 300. In Sage 300 you could select vendors and then click on a specific vendor and see all invoices tied to that vendor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IH

Ilke H.

Operations and Finance Analyst

Non-Profit Organization Management

### "Complex to Navigate, Impressive Scaling"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 13, 2026

Not very easy to use, but the scaling and accuracy is impressive. Not very easy to receive support from Sage Intacct. Long waiting times to get answers for questions or help with, for example, importing data, even thorugh very high rates are charged for this support.

Pros

I appreciate Sage Intacct's ability to process large volumes of data, which is crucial as our company grows and our revenue increases. The consistent accuracy in billing our members from around the world is reassuring.

Cons

I find Sage Intacct not very user-friendly. It feels like only a Sage expert can use it effectively. For example, using printed document templates for invoices is challenging. You have to find the correct merge field to use in Word documents, and there's no way to see how the invoice will look until you send out a test invoice. The initial setup was also terribly difficult, and we are still struggling with it.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We needed a tool that has the ability to distinguish between to different accounting spheres, as we are a German non-profit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HJ

Heather J.

Accounting Manager

Real Estate

### "Solid platform, but be prepared to pay extra for every new feature"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2026

Intacct is a capable platform and a real step up from entry-level accounting tools, especially for reporting and multi-entity work. That said, the experience comes with a constant asterisk: almost every feature worth having is a separate add-on, and the price tag keeps growing as Sage rolls out new capabilities. You sign for one number and end up evaluating add-on quotes every renewal. Once you accept that pricing reality and get past the implementation learning curve, the core system does its job well — but go in with eyes open about the true long-term cost.

Pros

The dimensions-based reporting is the biggest win for us. We can slice financials by department, location, and project without creating a bloated chart of accounts. Building custom reports and dashboards is straightforward once you learn the report writer, and everything updates in real time instead of waiting on an Excel export. Support has always been able to solve my issues.

Cons

The biggest frustration is that nearly every meaningful feature is a paid add-on. Basic project tracking is included, but the published capabilities you actually want? Add-on. AI features? Add-on. General journal auto-reconciliation? Add-on. Closing automation? Add-on. Every improvement or new capability they roll out and market seems to come with a separate SKU and another line on the invoice, so the "all-in" cost keeps creeping up well past what you signed for. On top of that, the learning curve is steeper than the sales process suggests, the UI feels dated in places, and support response times can vary depending on who picks up your ticket.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Went to fully remote office. Wanted to both upgrade to a better platform, but also wanted to be fully in the cloud.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Alicja E.

Accountant

Financial Services

### "Easy peasy with Sage Intacct"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 12, 2026

Pros

Sage is very easy to use. Offers classes to sharpen your knowledge, and makes sure to support you along the way.

Cons

It can’t cover some areas, but makes sure to offer marketplace solutions in such cases. Sage has a base of multiple vendors in their marketplace.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Meghan D.

Accountant

Package/Freight Delivery

### "Accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 12, 2026

There are so many tools with in sage that are useful. I look forward to continue to find ways to use it.

Pros

There are excellent learning opportunities. Sage university gives a lot of detailed classes to learn how to use Sage.

Cons

All the additional add ons seem to come at premiun costs. I wish the close co pilot was included in normal subscription.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Ana G.

Accounts Payable

Health, Wellness and Fitness

### "Sage experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

May 6, 2026

Overall experience has been good. It’s a reliable system. However the system can be a little complex to navigate at first

Pros

What I liked most about Sage is that Invoice Documents are available when needed. Maintains organizes records and ensure proper approvals

Cons

Not being able to make changes once it’s submitted for approval. Invoice has to be declined to make modifications.

Switched from

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Because of better reporting capabilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Matthew R.

Accounting Specialists

Non-Profit Organization Management

### "Sage review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2026

Pros

I like the drill down aspect of Sage. I also love the reclassify button as it helps speed up reclasses.

Cons

Currently everything is very new to me so if there are any cons I have yet to experience them. So none so far

Switched from

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

The drill down feature was a huge seller for our CFO

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Marcus P.

Staff Accoutant

Computer Software

### "Staff Accountant"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 6, 2026

Overall, I enjoy using sage intacct. Creating manual bills is super easy and being able to mark as paid is a breeze

Pros

Invoice management and ease to locate invoices. Love the option to create multiple different views under each module and being able to access platform readily

Cons

Biggest concern is the customer service feature. We use a third party provider (baker Tilly). They are helpful, but would be better to have a live agent sometimes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/76/Intacct/reviews/)

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