---
title: "Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sage Intacct the right Lease Accounting solution for you? Explore 713 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/76/Intacct/reviews/"
page_type: "reviews"
language: "en"
---

Sage Intacct

4.3 (713)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 23rd, 2026

# Reviews of Sage Intacct

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

NH

Nicole H

Finance Team LeaderNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years.

“The dashboards and custom reports provide clear, real-time insights, and the automation of processes like journals and approvals saves significant time compared to manual systems.“

April 30, 2026

HJ

Heather J

Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“On top of that, the learning curve is steeper than the sales process suggests, the UI feels dated in places, and support response times can vary depending on who picks up your ticket.“

May 12, 2026

JW

Joey W

Staff AccountantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Its customizable dashboards and robust reporting tools allow quick access to key financial insights, helping with faster and more informed decision-making.“

April 30, 2026

JG

Jennifer G

AP ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years.

“Dealing with the AI not reading the invoices correctly (especially the hand written work orders) or summing up all line items into one line item.“

June 19, 2026

TZ

Toni Z

Finance managerUtilities, 11 - 50 employeesUsed the software for: More than 2 years.

“Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities.“

April 27, 2026

HJ

Heather J

Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“Every improvement or new capability they roll out and market seems to come with a separate SKU and another line on the invoice, so the "all-in" cost keeps creeping up well past what you signed for.“

May 12, 2026

AS

Alex S

Director of Financial OperationsNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years.

“The dimensional reporting is a standout feature, allowing for detailed insights across programs, locations, and funding sources without overcomplicating the chart of accounts.“

March 23, 2026

HD

Haley D

Accounting AdminMedical Practice, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Certain entries are unable to be deleted permanently rather there is a "reversed" option which essentially does perform the same act however still remains visible which i do not love.“

March 19, 2026

## Showing most helpful reviews

Showing 1-25 of 713 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chelsea R.  
Controller  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Intacct User Review"

April 18, 2023

5.0

Overall we have been very impressed from the product itself to the customer service as well.

Pros

I absolutely love the integrations with other software, it has made our life so much easier and streamlined our month-end close process by a lot!

Cons

Nothing yet - so far the team has been great and we are able to usually find a way to make anything work that we need.

Reason for choosing Sage Intacct

We knew we were gong with Intacct so we didn't look at any others.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

We were growing and needed a more advanced system.

Review Source

TW

Taylor W.  
Staff Accountant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great service!"

June 24, 2026

5.0

My overall experience with Sage Intacct has been positive. It is a powerful and reliable financial management solution that offers excellent reporting capabilities, automation, and scalability. While there is some initial complexity during setup and onboarding, the long-term benefits in efficiency, visibility, and financial control make it a valuable platform for growing organizations.

Pros

Sage Intacct provides strong financial reporting and visibility into business performance. The dashboard and reporting tools are highly customizable, making it easy to access real-time financial data and generate detailed reports. The cloud-based platform is user-friendly, scalable, and helps streamline accounting processes while improving efficiency and accuracy.

Cons

The system can have a steep learning curve for new users, especially when configuring advanced features or custom reports. Some processes require multiple steps, and certain customizations may require additional support or training. The implementation process can also be time-consuming depending on business complexity.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were outgrowing QB and Sage provided more growth.

Review Source

BC

Brianna C.  
General Accounting Manager  
Education Management  
Used the software for: 2+ years

### "Easy to use, but expensive and has little support "

June 22, 2026

2.0

It's too expensive for what we are getting. We do not receive good support from the account manager, and when we do it feels like we are always being told something is going to cost more money. I also feel the account managers do not actually understand Intacct, which makes it difficult to communicate our needs.

Pros

User friendly--it's an easy system to learn how to use and to teach. The accounts receivable side does not have any issues, but I do not feel we are able to use the system to it's full potential.

Cons

Customer Support is lacking, and the reporting is terrible. I am also unable to reconcile the accounts payable ledger to the General ledger without many manual steps. I have also had many bugs and issues lately where I've had to put in support tickets due to the updates they post causing problems. This has happened the past two month ending reporting periods and caused major delays for our team.

Review Source

Response from Sage

June 23, 2026

Hi, Brianna. I regret hearing you're not getting the support you need. Feel free to message me to let me know whether you purchased Sage directly from us or from a partner. That way, I can hopefully connect you with someone who can help you with some of the issues you're encountering. Intacct should be eliminating manual work -- not adding to it! So I think there's a missing piece. Also most people rate our reporting capabilities very highly, but we have gotten feedback that getting the hang of customized reports can be a challenge, and we're working to remedy that. I say this because maybe if I can connect with you learning resources and figure out the support issue, we can get you back on track.

LB

Liz B.  
Supervisor, Finance Support  
Computer Software  
Used the software for: 2+ years

### "Sage Intacct eases integrations"

April 30, 2026

4.0

Overall, we're happy with Sage Intacct. It has really improved our accounting experience after switching from Quickbooks as we moved to a multi entity/currency organization. We use a number of additional modules beyond the core subscription and they've really enhanced our processes.

Pros

We like the user interface of Intacct and the core modules are great and easy to navigate. Because we have to integrate our Procurement, Expense and CRM systems, we like the ability to be able to integrate so many systems that we use seamlessly with the Intacct API. The various modules we use have provided a lot of efficiencies to our internal processes. The order entry module makes customer invoicing very easy to manage and post revenue.

Cons

Some of the reporting, while robust, is not conducive for public companies/auditors. Sometimes troubleshooting issues is hard or diving into objects that show up on audit logs is hard to back into. Also having the audit reports limited to people with admin privileges is problematic for managers managing their audit responsibilities and creates SOD conflicts. Having to use external systems for some of the core functionality causes additional expense but is necessary as our company has matured. Engineering problems take months to resolve with customer support.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Outgrew QB and embarked into multi entity and it was hard to manage.

Review Source

MC

McKenna C.  
Accountant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Overall, a positive experience using Sage Intacct"

July 21, 2026

5.0

My overall experience with Sage Intacct is positive; using it is intuitive and the AP module is very new-learner friendly.

Pros

I like that Sage Intacct embraces AI for Accounts Payable. Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient. Processing payments against vendor invoices and recording charge payoffs for credit card transactions is also very simple and straight-forward.

Cons

The AI learning model could be improved; the coding it provides on recurring invoices doesn't fill in the allocation, and after a recent update it doesn't base the coding off of previous invoices. Instead, it splits the invoice according to the lines on the invoice which makes more work on deleting out all the extra lines, which then changes the invoice total. There is also a lack of customer service for Sage Intacct which is a pain point.

Switched from

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Blackbaud limited us with what we needed to do and was clunky. It wouldn't integrate with a credit card management software.

Review Source

KP

Kim P.  
ACCOUNTING ASSISTANT  
Mining & Metals  
Used the software for: 2+ years

### "A great program"

June 24, 2026

5.0

I really have no complaints. It functions well and is user friendly. The whole program does everything that we need and still has things that we are not using yet.

Pros

Sage intacct is a very broad program and can do so much in accounting. We still have yet to utilize the whole system but it really makes things so easy and all in one.

Cons

I do not like the report writing. It is really difficult and takes a lot of productive time that could be used else where. Some of the filters also are a little more time consuming to get like you want.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

To upgrade our Sage program and have it in the cloud

Review Source

RB

Rich B.  
AVP Finance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sage Intacct for the win!"

June 19, 2026

5.0

Pros

Sage Intacct allows our organization to be able to accurately and effectively manage multiple locations and business lines. It is very easy to use and gives us the flexibility we need to be productive.

Cons

Compared to what we were using, we have no complaints with Sage Intacct. It has solved many of the issues we were facing with our previous ERP solution.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

We needed a better solution for our organization.

Review Source

RN

Ravichandran N.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Intacct - best value for money accounting software."

July 3, 2026

5.0

Good. It could see how best to change and respond to technical questions in a timely fashion. It will help customers and their overall satisfaction.

Pros

Very user friendly. Does not need too many software or technical skills. That is the beauty about the software.

Cons

It does not have the feature of draft entries like Blackbaud. That is something that can be added by Intacct.

Alternatives considered

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Reason for choosing Sage Intacct

simplicity and price compared to other products

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Our operations expanded. Needed a good software that good accommodate multi locations.

Review Source

WC

Wayne C.  
Accounts Team Leader  
Education Management  
Used the software for: 2+ years

### "Mixed Experience Using Sage Intacct"

June 19, 2026

3.0

I find it a bit clunky to use to be honest. I found Sage 200 so much easier to use. But we do get good support from our supplier of Sage.

Pros

Easier than previous versions to download reports to excel. This is about all I can think of to be honest.

Cons

Changing Sales Ledger, Purchase Ledger & Nominal Ledger to the American Terms. Not being able to see just outstanding on a customer or supplier account. Having to trawl through a list of options to find one that allows you to do that. In Sage 200 you had a simple tick box that allowed you to open up the ledger if you wished.

Switched from

[Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)

Sage 200 version was not compatible with CRM system that was installed.

Review Source

MS

Michael S.  
Accounting assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Sage for the first time"

July 13, 2026

4.0

Great experience! Now that i have been using it for some time i feel comfortable navigating, running reports and tracking my invoices

Pros

Great customer support from our provider. I use the invoice management system the most and it is very helpful in tracking AR

Cons

There is a lot to learn and it has taken time to switch over from quickbooks but that is the cost of more powerful software

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Not enough dimensions to properly track grants at different locations

Review Source

BL

Ben L.  
CFO  
Computer Software  
Used the software for: 2+ years

### "Sage Review"

May 1, 2026

3.0

Generally poor. The implementation of our the contract billing system a few years ago was sub-par. The implementation team was unprepared for the project and it took substantially longer than it should have. Our contract renewal last year was mis managed by our account manager who regularly ignored our requests for a renewal quote and waited until we were close the renewal date before providing a quote. The price increase upon renewal represented an unreasonable increase in cost - way higher than the rate of inflation. The Sage team could not provide an adequate reason for the increase and generally seemed disinterested in helping us - I presume because we were not a net new account. We feel like we are not a valued customer even though we have been using the system for almost 6 years now and have increased our volumes substantially. Longer term we will be looking for opportunities to transition away from Sage due to the unreasonable price increases and poor treatment.

Pros

Online access. Ease of use. Invoicing.

Cons

The $ that is charged for integrations with 3rd party software platforms. We feel as though we are being taking advantage of when we are adding 3rd party systems like Avalara and potentially Snowflake to the integration - Sage benefits when we add these features as it helps improve retention rates - yet the API fees penalize our business as we grow.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Sage Intacct

It was supposed to be easier to implement and customer service was supposed to be stronger .

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We outgrew quickbooks. We outgrew quickbooks.

Review Source

ZG

Zachary G.  
Director of Finance  
Food & Beverages  
Used the software for: 2+ years

### "An easy and flexible solution"

April 27, 2026

4.0

Overall Sage has been a great solution for us and I would make the same decision again. It is a flexible and expandable platform that can be adjusted to meet evolving business needs.

Pros

The implementation process was fantastic and very well organized. Day to day administration of the software is easy because of the quality of the written documentation. We have found Intacct to have the flexibility we need to adjust to our business growing and changing over time. A big piece of this is the large number of marketplace partners providing third party solutions to expand Intacct.

Cons

The most difficult things in Intacct has been the customer report writer. The stock reports are well done and are a good starting point for creating your own reports but when a more customized solutions is needed the custom report writer is where you need to go. The good news is that the custom report writer is very well featured and you can pull just about anything you want to with it. The trade off is that it is very complicated and writing the report and doing the necessary tweaks is very time consuming.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

QB Enterprise was no longer able to handle the amount of information that we had and could no longer operate at scale efficiently. We simply outgrew it.

Review Source

DN

Donna N.  
Accounting and Finance Director, Director of SHIINE  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Sage Intaact Training and Implementation"

March 13, 2026

3.0

Training was very fast and furious with very little time to try the system before it was on to the next training. I would encourage more in depth training on each piece with time to do on the system before adding another training. Reporting was part of the end of the training and it was a blur by the time I needed it. Training team is very good, just not enough of it.

Pros

East of entry into the system and being able to scan everything in one place. Payment approvals in the system.

Cons

Reporting is limited and hard to manipulate to get what you need. No invoice approvals in the system to assign to users to sign off to keep it paperless.

Alternatives considered

[MIP Accounting](https://www.capterra.com/p/116591/MIP-Accounting/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing Sage Intacct

We thought it had the best features, the ease of transferring our data, robust reporting, invoice controls and approvals. We didn't get all the items we thought were included in the system.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Great Plains Dynamics System is sunsetting in 2027 and we needed a system that did not require a server with more features.

Review Source

MK

Mateo K.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Sage Intacct is the best for mid-size organizations"

April 21, 2026

5.0

We are very happy with the decision to go with Sage Intacct. It has dramatically improved our processes, and it integrates very well with 3rd party software.

Pros

The implementation was much less painful than I expected. The software was very easy to get my team trained on as well, although they were used to a old outdated software.

Cons

The reporting wasn't very intuitive. Although you can build reports with the proper guidance and/or training, it does take a little bit of effort to get the reports where you want them to be.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

We needed a cloud-based modern ERP that would integrate well with bill.com

Review Source

IH

Ilke H.  
Operations and Finance Analyst  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Complex to Navigate, Impressive Scaling"

May 13, 2026

3.0

Not very easy to use, but the scaling and accuracy is impressive. Not very easy to receive support from Sage Intacct. Long waiting times to get answers for questions or help with, for example, importing data, even thorugh very high rates are charged for this support.

Pros

I appreciate Sage Intacct's ability to process large volumes of data, which is crucial as our company grows and our revenue increases. The consistent accuracy in billing our members from around the world is reassuring.

Cons

I find Sage Intacct not very user-friendly. It feels like only a Sage expert can use it effectively. For example, using printed document templates for invoices is challenging. You have to find the correct merge field to use in Word documents, and there's no way to see how the invoice will look until you send out a test invoice. The initial setup was also terribly difficult, and we are still struggling with it.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We needed a tool that has the ability to distinguish between to different accounting spheres, as we are a German non-profit.

Review Source

EB

Emma B.  
Financial Controller  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A good value cloud based accounting software option for growing organisations "

April 29, 2026

4.0

My overall experience with Sage Intacct is a positive one. Although it took some getting used to after switching from another product, with daily use it became simple to navigate and use. I particularly like the multi-entity consolidation feature as we have operated with subsidiaries.

Pros

Sage Intacct is a good value option for organisations with a high volume of transactions. Some similar cloud-based accounting platforms can slow down once transactions reach half a million, but Sage Intacct can handle them. The updates have improved the user interface making it more user friendly and easy to use. The real-time dashboards provide impactful insights and allow you to make important decisions more quickly. Online access makes it accessible for both office-based and remote workers, whilst offering good security.

Cons

Sage Intacct does not have many cons for me. I do not like the search function as much as other similar software I have used. It can be difficult to follow a trial of what has happened in the system as it will only bring back a limited amount of information. A click function to deeper dive would be useful. However the ready made and customisable reports are helpful to alleviate some of this.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Growth meant transaction volumes were higher.

Review Source

RH

Rick H.  
CFO Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Sage and integrated partners do it all to save staff time"

March 23, 2026

5.0

Working with a strong Sage certified setup team was critical and continues to payoff for us with Sage being custom designed to our needs.

Pros

It creates efficient processes for all accounting functions. Partner software that integrates with Sage is outstanding.

Cons

In recent years the price has increased substantially. I have seen more than a 20 percent increase and had to sign a long term contract to manage the cost increases.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Intacct

It is much more sophisticated with better internal controls and rights.

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

To go to a web based software from a network based that took ongoing updates and maintenance with a consultant.

Review Source

AH

Abby H.  
CFO  
Individual & Family Services  
Used the software for: 1-2 years

### "Would Recommend"

November 5, 2025

5.0

Pros

What I like most about Sage Intacct is how easy it makes complex financial management. The dimensional structure is a game changer — I can slice and filter data by program, department, or fund without creating hundreds of GL accounts. Reports that used to take hours in Excel now take minutes, and they actually stay accurate. The dashboards are clean and customizable, which makes it simple to share real-time numbers with leadership or the board. Automation for things like allocations, recurring entries, and approvals saves a huge amount of time each month. It also integrates smoothly with systems like ADP, which keeps our data consistent across platforms.

Cons

Some of the reporting is way more difficult than I think it needs to be. I wish there were a world that I could just pick what accounts I want listed on a report and not "groups". Certain changes/corrections are impossible to make; you have to reverse everything and start all over.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Sage Intacct

Pricing and ease of use seemed better in comparison to the other products.

Switched from

[CS Professional Suite](https://www.capterra.com/p/89836/CS-Professional-Suite/)

CS Professional Suite was incredibly slow, would crash frequently, and did not provide basic functionality we needed.

Review Source

MR

Merci R.  
Bookkeeper  
Religious Institutions  
Used the software for: 2+ years

### "Greatest system but it comes with a high price tag"

January 16, 2026

4.0

I am enjoying Sage Intacct. I would recommend it for everyone who can afford this system. It's such a huge potential.

Pros

Great variety of automation with other marketplace vendors Dashboards are amazing Overall flexibility and ability are my favorites

Cons

Price tag is ridiculously high. Not sure if it's worth the value of the price tag especially for a school and church like us. AP bill automation could use an upgrade. Customer support needs more improvement as well. The annual conference is also expensive, not affordable for non profits.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Intacct

Better system overall and more flexibility with the API with marketplaces

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

For more automation and vendor marketplace api

Review Source

AP

Andrew P.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Sage for Non-Profits"

April 21, 2026

4.0

Sage Intaact remains a useful tool for nonprofits. Should they fix their error reporting issues and a few more anomalies it will continue to be a good product.

Pros

Sale is a powerful tool for Nonprofits. It allows multiple opportunities to record and report specific Grants. Ease of use

Cons

During file imports when the import has an issue, the File import error messages are pitiful. They provide no real assistance in resolving the import issue. Pricing is significantly higher than other similar products and seems excessive

Alternatives considered

[MIP Accounting](https://www.capterra.com/p/116591/MIP-Accounting/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Sage Intacct

No idea, I was not involved in the process. It was made prior to my arrival

Review Source

PR

Patrick R.  
Account Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A Robust Financial Engine That Demands Understanding, Not Simplicity"

May 4, 2026

5.0

Sage Intacct feels like transitioning from basic accounting to a comprehensive finance platform. It is designed for companies that require structure, internal controls, and visibility—not just for bookkeeping.

Pros

Tasks such as revenue recognition, recurring billing, and consolidations can be largely automated, significantly reducing manual work and errors. This is particularly important for companies experiencing growth or dealing with complexity, such as multiple subsidiaries, currencies, or entities.

Cons

The system can overcomplicate routine workflows, especially if you’re not deeply trained. There is a noticeable learning curve. The platform’s core strengths, such as dimensional accounting and advanced reporting, are not very intuitive at first. Teams often require training, and sometimes a dedicated administrator, before they feel comfortable, which can delay time-to-value.

Review Source

BT

Bob T.  
COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Strong Financial Visibility & Workflow Efficiency With Room to Modernize"

May 4, 2026

4.0

Overall, Sage Intacct has been an efficient and reliable system for managing our financial operations. It has helped us stay organized, improved transparency with leadership and the board, and made audit preparation more manageable. It’s a strong platform for organizations that value control, visibility, and integration—especially if you’re willing to invest a bit of time in optimizing reporting.

Pros

Sage Intacct has significantly improved financial visibility across our organization. Our entire executive team can easily access real-time financial statements and dashboards, which keeps everyone aligned on performance throughout the fiscal year. The accounts payable workflow is especially strong—routing invoices for department-level approval is straightforward and has streamlined our internal controls. We’ve also reduced paper usage dramatically, which has been a meaningful operational win. Perhaps most valuable is the integration with our CRM, allowing for real-time record keeping and better coordination between finance and revenue functions.

Cons

The interface is starting to feel a bit dated compared to newer platforms, even though it remains clean and functional. Some reporting and filtering capabilities still require extra effort to fine-tune, and we occasionally rely on our consultant to get reports exactly where we need them. That said, this has also created opportunities for cross-team collaboration and deeper understanding of our data.

Review Source

RW

River W.  
Staff Accountant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Overall a Good Product, But Missing Important Features"

April 30, 2026

4.0

Overall, I still prefer QuickBooks, but I do see value that Sage offers that QuickBooks doesn't. If Sage offered the features mentioned above, I would likely prefer it over QB.

Pros

I like the customizability of the software. We're a nonprofit with multiple entities, so it's important that we be able to make the software do what we need it to do.

Cons

There are features I feel are common sense that aren't available, such as the ability to attach documentation to anything, the ability to "next" through credit card transactions, and the ability to reclass credit card transactions post-reconciliation.

Review Source

EAJ

Esami Allan J.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The Real Guru for Financial Management."

August 27, 2025

5.0

Overall Sage Intacct is scalable accommodating the growth of businesses without compromising performance. It caters to the financial needs of small enterprises to large, more complex organizations.

Pros

It is simple to generate custom reports .Has a intuitive and user friendly interface that make it easy to use and understand.Automate billing and invoicing process.Prioritizes the security of financial data. Simple to track and manage our cash flows.Very professional and responsive customer service team .

Cons

The customization of invoices of Sage Intacct require extra skills since mostly is abit advance which takes time and need a training.

Review Source

FL

Fannie L.  
Director of Accounting  
Education Management  
Used the software for: 2+ years

### "Great product!"

April 30, 2026

5.0

Overall we like Sage Intacct very much. We are planning to have more integrations and automations setup.

Pros

We have been using Sage Intacct since 2014. We like it's a cloud based ERP. It's robust, great integration with many different programs!

Cons

Too robust and implementation could be costly. Often require IT developers for implementations. Wish it has more plug and Play options.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Sage Intacct

Not sure, the last ITO made the decision.

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