--- title: "Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sage Intacct the right Lease Accounting solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76/Intacct/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Sage Intacct 4.3 (718) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Sage Intacct Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews NH Nicole H Finance Team LeaderNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “The dashboards and custom reports provide clear, real-time insights, and the automation of processes like journals and approvals saves significant time compared to manual systems.“ April 30, 2026 HJ Heather J Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “On top of that, the learning curve is steeper than the sales process suggests, the UI feels dated in places, and support response times can vary depending on who picks up your ticket.“ May 12, 2026 JW Joey W Staff AccountantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “Its customizable dashboards and robust reporting tools allow quick access to key financial insights, helping with faster and more informed decision-making.“ April 30, 2026 JG Jennifer G AP ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Dealing with the AI not reading the invoices correctly (especially the hand written work orders) or summing up all line items into one line item.“ June 19, 2026 TZ Toni Z Finance managerUtilities, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities.“ April 27, 2026 HJ Heather J Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Every improvement or new capability they roll out and market seems to come with a separate SKU and another line on the invoice, so the "all-in" cost keeps creeping up well past what you signed for.“ May 12, 2026 BT Bob T COONon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Perhaps most valuable is the integration with our CRM, allowing for real-time record keeping and better coordination between finance and revenue functions.“ May 4, 2026 MS Matt S Financial Systems ManagerRenewables & Environment, 51 - 200 employeesUsed the software for: More than 2 years. “There are a few operational components that are abnormal to accounting functions, such as customer refunds.“ June 26, 2026 ## Showing most helpful reviews Showing 1-25 of 718 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Human Resources Used the software for: 1-3 years ### "Powerful accounting tool with a learning curve" October 15, 2026 5.0 My overall experience with Sage Intacct has been positive. It provides useful accounting tools, detailed financial reporting, and automation features that help streamline daily tasks. Some features can take time to learn, but overall, it is a valuable tool for managing business finances. Pros Pros of using Sage Intacct: \* Strong Financial reporting \* Offers features suited to growing \* Multi Entity accounting management \* Helps streamline accounting processes and journal entries. \* Allows authorized users to access online Cons Cons of using Sage Intacct: \* Support time can vary \* Price increases with additional users and integrations \*Payroll and HR functionality may require connecting to separate systems Review Source MR Mohammed R. TECHNICAL ENGINEER Used the software for: Less than 1 year ### "Reliable Accounting with a Learning Curve" September 24, 2026 5.0 Pros Sage Intacct is easy to use and provides strong financial reporting and accounting features. It helps keep financial data organized and makes managing business finances more efficient. Cons The system can take some time to learn, and certain advanced features may require extra setup or training. Review Source R Reviewer Safety Coordinator II Used the software for: Less than 1 year ### "Sage Intacct's Got Your Back" August 18, 2026 5.0 My overall experience with Sage Intacct has been really positive. It makes managing accounting, financial data, and reports feel much more organized. I like having everything in one place and being able to quickly find the information I need. The reporting features are especially helpful for getting a clear view of the business. It took a little time to get familiar with the system, but once I got the hang of it, things became pretty easy. Overall, Sage Intacct has made financial tasks more efficient and less stressful, and I’d definitely recommend it. Pros Sage Intacct has been a really great accounting solution overall. It makes managing finances, reports, and everyday accounting tasks feel much more organized. I like how easy it is to access important financial information and keep everything in one place. The reporting tools are especially useful for getting a clear picture of how things are going. It can take a little time to learn all the features, but once you get comfortable with it, everything feels pretty straightforward. Overall, Sage Intacct is reliable, flexible, and a solid choice for businesses that want to simplify their accounting. Cons One downside of Sage Intacct is that it can take some time to get used to. There are a lot of features and settings, so it might feel a little overwhelming when you first start using it. Some of the customization options can also require extra effort to set up. Once you get familiar with the system, though, it becomes much easier to navigate and manage everyday accounting tasks. Review Source R Reviewer Director Used the software for: 3-5 years ### "Sage Intacct is an intuitive ERP with a clean UI" August 17, 2026 5.0 My experience has been great overall. I like the GL and financial reports and the flexibility they have. We also like the number of dimensions allowed and how easy it is to set them up. Pros Ease of use for Sage Intacct is great. I really like the import templates and how you can delete non- required columns. The product is intuitive compared to other ERPs and the support staff do a great job. Cons Sometimes it seems like they try to be all things to all people and add too many features that most people don’t need. Review Source R Reviewer Software Administrator Used the software for: 3-5 years ### "Endless Capabilities" August 6, 2026 4.0 Sage Intacct was initially quite a hurdle tot take on as it incorporated many changes, 4 months of time to implement, and was implemented solely as the accounting platform for the CSM platform we switched too. Once we were able to truly understand the difference between those transactions entered directly in Intacct and those that were imported from the CSM software, things started to clear up. We began to truly benefit from the transparency and data breakdowns available. Sage Intacct offers endless amount of capabilities and insight into the business once you are able to dissect it. Pros The transparency and capability to deep dive on anything as well as clear visual of who, what, and when transactions occur based on the audit trail. The ability to print checks paying entered bills directly from the platform as going as far as able to generate year end 1099 with the click of a button. Cons Custom Report Writer - while it is exceptionally beneficial to have this capability, it is not very user friendly. There are so many additional areas or reporting we could benefit from, however the report writer is so intricate it becomes overwhelming to use. Review Source VR Verified Reviewer Accounting assistant Used the software for: Less than 1 year ### "Sage review " August 4, 2026 5.0 Sage helps to keep accounts payable and receivable data, helps to create reports that are more easy and efficient than human created data Pros Sage is very useful to keep accounting records and designing reports. It is very easy to understand and learn even of one is a new novice user Cons May include certain forms that are very technical and may require extra payments but overall that creates security of data Review Source MC McKenna C. Accountant Used the software for: 1-3 years ### "Overall, a positive experience using Sage Intacct" July 22, 2026 5.0 My overall experience with Sage Intacct is positive; using it is intuitive and the AP module is very new-learner friendly. Pros I like that Sage Intacct embraces AI for Accounts Payable. Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient. Processing payments against vendor invoices and recording charge payoffs for credit card transactions is also very simple and straight-forward. Cons The AI learning model could be improved; the coding it provides on recurring invoices doesn't fill in the allocation, and after a recent update it doesn't base the coding off of previous invoices. Instead, it splits the invoice according to the lines on the invoice which makes more work on deleting out all the extra lines, which then changes the invoice total. There is also a lack of customer service for Sage Intacct which is a pain point. Review Source R Reviewer Accounting assistant Used the software for: 1-3 years ### "Sage for the first time" July 14, 2026 4.0 Great experience! Now that i have been using it for some time i feel comfortable navigating, running reports and tracking my invoices Pros Great customer support from our provider. I use the invoice management system the most and it is very helpful in tracking AR Cons There is a lot to learn and it has taken time to switch over from quickbooks but that is the cost of more powerful software Review Source R Reviewer VP of Technical Services Used the software for: 1-3 years ### "VP of Technical Services" July 8, 2026 4.0 Overall experience has been good. Our partner is very responsive and knowledgeable. Out of the box integrations with CRM systems are not available directly from Sage, however we've been able to find 3rd party integrations that make the integration more manageable. Pros SaaS solution that is stable and covers all our accounting needs. Seamless integration with our CRM system. Ease of Use by both our accounting department, COO and Sales team, with ease of use with Dashboards. Cons Dashboards load slowly. Get consistent complaints that the speed to run reports is slow. Reports require customized development to be able to calculate Gross Profit values, which should be offered as standard reports. Additional modules such as Contracts come in at a hefty price. Lower price point should be available for small business use. Also ability to process multiple orders at once automatically adds additional manual work. Review Source RN Ravichandran N. CFO Used the software for: 3-5 years ### "Intacct - best value for money accounting software." July 6, 2026 5.0 Good. It could see how best to change and respond to technical questions in a timely fashion. It will help customers and their overall satisfaction. Pros Very user friendly. Does not need too many software or technical skills. That is the beauty about the software. Cons It does not have the feature of draft entries like Blackbaud. That is something that can be added by Intacct. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Intacct User Review" April 19, 2023 5.0 Overall we have been very impressed from the product itself to the customer service as well. Pros I absolutely love the integrations with other software, it has made our life so much easier and streamlined our month-end close process by a lot! Cons Nothing yet - so far the team has been great and we are able to usually find a way to make anything work that we need. Review Source SF Steve F. Accounting Manager Used the software for: 3-5 years ### "Sage Intacct a great system the last 8 years!" June 30, 2026 5.0 Overall, it is a great system. We installed it in July 2018 and has been flawless. System up all the time. Staff working remotely without any incidents. Customer support has been great over the years Pros Drill down capabilities of Dashboards and Financial Statements. Access via cloud and flexibility of the modules. Cons Integration of use tax software and or no native solution to track use tax and capability to remit. Manual process. Review Source R Reviewer General Accounting Manager Used the software for: 3-5 years ### "Easy to use, but expensive and has little support " June 23, 2026 2.0 It's too expensive for what we are getting. We do not receive good support from the account manager, and when we do it feels like we are always being told something is going to cost more money. I also feel the account managers do not actually understand Intacct, which makes it difficult to communicate our needs. Pros User friendly--it's an easy system to learn how to use and to teach. The accounts receivable side does not have any issues, but I do not feel we are able to use the system to it's full potential. Cons Customer Support is lacking, and the reporting is terrible. I am also unable to reconcile the accounts payable ledger to the General ledger without many manual steps. I have also had many bugs and issues lately where I've had to put in support tickets due to the updates they post causing problems. This has happened the past two month ending reporting periods and caused major delays for our team. Review Source TW Taylor W. Staff Accountant Used the software for: 3-5 years ### "Great service!" June 25, 2026 5.0 My overall experience with Sage Intacct has been positive. It is a powerful and reliable financial management solution that offers excellent reporting capabilities, automation, and scalability. While there is some initial complexity during setup and onboarding, the long-term benefits in efficiency, visibility, and financial control make it a valuable platform for growing organizations. Pros Sage Intacct provides strong financial reporting and visibility into business performance. The dashboard and reporting tools are highly customizable, making it easy to access real-time financial data and generate detailed reports. The cloud-based platform is user-friendly, scalable, and helps streamline accounting processes while improving efficiency and accuracy. Cons The system can have a steep learning curve for new users, especially when configuring advanced features or custom reports. Some processes require multiple steps, and certain customizations may require additional support or training. The implementation process can also be time-consuming depending on business complexity. Review Source KP Kim P. ACCOUNTING ASSISTANT Used the software for: 3-5 years ### "A great program" June 25, 2026 5.0 I really have no complaints. It functions well and is user friendly. The whole program does everything that we need and still has things that we are not using yet. Pros Sage intacct is a very broad program and can do so much in accounting. We still have yet to utilize the whole system but it really makes things so easy and all in one. Cons I do not like the report writing. It is really difficult and takes a lot of productive time that could be used else where. Some of the filters also are a little more time consuming to get like you want. Review Source R Reviewer Head of Finance Used the software for: Less than 1 year ### "Intacct first year review" June 30, 2026 3.0 Found support from the US difficult and slow. Had difficulty in joining the learning community with log in issues at their end. Pros The detail of information you can report on. Allocating payroll and expenses to individual employees. Cons American definitions and too many options. Difficulties in editing and finding the appropriate editing opportunities Review Source R Reviewer Chief Financial Officer Used the software for: 3-5 years ### "Best in Class for Non-Profits" May 5, 2026 5.0 Fantastic product for mid-size non-profit - it allows flexibility as well as strong internal controls. We are able to integrate purchasing, payroll, timesheets and other activities with ease. Pros It is so flexible - we are able to manage grants, contracts and projects in the same space without having to increase the size of our chart of accounts. Cons The fixed asset module is not sophisticated - we would prefer to have an internal asset management tool that calculates depreciation and allows for allocations. We currently use one of Intacct's partners for asset management within the system. Review Source R Reviewer Senior Vice President of Finance Used the software for: 3-5 years ### "Product expands as business grows, great product!" April 22, 2026 5.0 Excellent customer service. Product has all the modules we need for our accounting and the ability to keep track by contract for contract reporting. Pros Sage is able to expand as our organization grows. We are able to track our invoices by contract for our contract reporting Cons Would like to see the budgeting module able to budget by individual headcount. If Sage could do this, we would add the budget module to our subscription. Review Source R Reviewer CFO Used the software for: 3-5 years ### "You Can't Go Wrong With Intacct!" May 6, 2026 5.0 It didn't take long to get familiar and comfortable with Intacct. Most of the information is straightforward, you just need to get in and use the system. It is worth getting some training, especially for areas where you want to focus on. Also, if you are a former MIP user like me, I think it will be easier to get used to Intacct. Pros It's pretty easy to use. I was using NetSuite before, which is a good system, but Sage is a lot easier to use and provides the same things, such as revenue recognition and allocations. I also love that there are many interfaces with so many other systems, such as Salesforce, bill.com, etc. Cons Creating reports can take a little time to get used to, but once you figure out how to maneuver it becomes pretty straightforward. Review Source R Reviewer Accounting and Finance Director, Director of SHIINE Used the software for: 1-3 years ### "Sage Intaact Training and Implementation" March 16, 2026 3.0 Training was very fast and furious with very little time to try the system before it was on to the next training. I would encourage more in depth training on each piece with time to do on the system before adding another training. Reporting was part of the end of the training and it was a blur by the time I needed it. Training team is very good, just not enough of it. Pros East of entry into the system and being able to scan everything in one place. Payment approvals in the system. Cons Reporting is limited and hard to manipulate to get what you need. No invoice approvals in the system to assign to users to sign off to keep it paperless. Review Source Emma B. Financial Controller Used the software for: Less than 1 year ### "A good value cloud based accounting software option for growing organisations " April 30, 2026 4.0 My overall experience with Sage Intacct is a positive one. Although it took some getting used to after switching from another product, with daily use it became simple to navigate and use. I particularly like the multi-entity consolidation feature as we have operated with subsidiaries. Pros Sage Intacct is a good value option for organisations with a high volume of transactions. Some similar cloud-based accounting platforms can slow down once transactions reach half a million, but Sage Intacct can handle them. The updates have improved the user interface making it more user friendly and easy to use. The real-time dashboards provide impactful insights and allow you to make important decisions more quickly. Online access makes it accessible for both office-based and remote workers, whilst offering good security. Cons Sage Intacct does not have many cons for me. I do not like the search function as much as other similar software I have used. It can be difficult to follow a trial of what has happened in the system as it will only bring back a limited amount of information. A click function to deeper dive would be useful. However the ready made and customisable reports are helpful to alleviate some of this. Review Source R Reviewer AVP Finance Used the software for: 3-5 years ### "Sage Intacct for the win!" June 22, 2026 5.0 Pros Sage Intacct allows our organization to be able to accurately and effectively manage multiple locations and business lines. It is very easy to use and gives us the flexibility we need to be productive. Cons Compared to what we were using, we have no complaints with Sage Intacct. It has solved many of the issues we were facing with our previous ERP solution. Review Source RH Rick H. CFO Treasurer Used the software for: 3-5 years ### "Sage and integrated partners do it all to save staff time" March 24, 2026 5.0 Working with a strong Sage certified setup team was critical and continues to payoff for us with Sage being custom designed to our needs. Pros It creates efficient processes for all accounting functions. Partner software that integrates with Sage is outstanding. Cons In recent years the price has increased substantially. I have seen more than a 20 percent increase and had to sign a long term contract to manage the cost increases. Review Source R Reviewer Accounts Team Leader Used the software for: 3-5 years ### "Mixed Experience Using Sage Intacct" June 22, 2026 3.0 I find it a bit clunky to use to be honest. I found Sage 200 so much easier to use. But we do get good support from our supplier of Sage. Pros Easier than previous versions to download reports to excel. This is about all I can think of to be honest. Cons Changing Sales Ledger, Purchase Ledger & Nominal Ledger to the American Terms. Not being able to see just outstanding on a customer or supplier account. Having to trawl through a list of options to find one that allows you to do that. In Sage 200 you had a simple tick box that allowed you to open up the ledger if you wished. Review Source R Reviewer Staff Accountant Used the software for: 3-5 years ### "Sage review" April 29, 2026 5.0 Having sage intacct as an accounting software has been both difficult and great. Overall, my experience has been a 10 out of 10. Pros Allocations have made my job easier over the three years I’ve been using Sage intacct. Also, the prepaid amortization module has saved me time when it comes to accrual entry. Cons My least favorite feature is that credit cards are not imported as journal entries from other platforms. It would be easier to use the transaction allocations instead of manually calculating the percentages. 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