--- title: "Page 3 | Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Sage Intacct the right Lease Accounting solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76/Intacct/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Sage Intacct 4.3 (719) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Page 3 - Reviews of Sage Intacct ## Showing most helpful reviews Showing 51-75 of 719 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PJK Patricia J K. VP, Finance and Operations Used the software for: 3-5 years ### "One Happy Accountant" March 19, 2026 5.0 I struggled with the concept of dimensions in Sage Intacct during the exploration phase with my integrator. After I came to understand that it was like magic happened. It changed the way I thought about the chart of accounts, transactions, reporting and how streamlined I could make the audit. It has been an amazing journey and I hope to finish my career with Sage Intacct being the last accounting application I ever use! Where was this during the first 25 years of my career? Pros The thing that I like most about Sage Intacct is the flexibility to design and tailor dashboards and dashlets to each of our team members with budget responsibility. The ease of use of the drill-down ability enables the non accounting team to view their spend real-time, which enables them to focus on their mission centric tasks and maximize ROI. As a bonus. it enables the accounting team to be hyper efficient and focus efforts on higher level tasks. That makes the investment in dashboards a must have for our organization. Cons Honestly, I have been the CFO of my organization for 18 years and have used a wide variety of accounting applications over the course of my 30 year career. I can honestly say, there isn't much that I don't like about Sage Intacct. Maybe I'm fortunate (or just got lucky), but I can't recall experiencing a bug or issue with the product - which is not true for the other applications I have used. Updates are frequent enough, but not too frequent. I have been using Sage Intacct for 4 years and have yet had to log a single support ticket. When I have stumbled onto what could have been bugs or issues, I can usually find the solution/answer in the training materials or help database. Well done Sage team! Well done! Review Source R Reviewer Senior Director of Finance Used the software for: 3-5 years ### "Customizable with Integrity" March 24, 2026 4.0 My overall experience has been very good. Sage is very customizable to our needs and allows us flexibility while maintaining accounting integrity. Pros The flexibility of the dimensions. It allowed us to report from various angles which helps with efficient decision making. Cons I wish there were more canned reports that can be edited. Many reports have had to be built from scratch which can be time consuming and a lot of trial and error. Review Source MK Matt K. Controller Used the software for: 3-5 years ### "Sage Intacct is the best for mid-size organizations" April 24, 2026 5.0 We are very happy with the decision to go with Sage Intacct. It has dramatically improved our processes, and it integrates very well with 3rd party software. Pros The implementation was much less painful than I expected. The software was very easy to get my team trained on as well, although they were used to a old outdated software. Cons The reporting wasn't very intuitive. Although you can build reports with the proper guidance and/or training, it does take a little bit of effort to get the reports where you want them to be. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Just get started " May 5, 2026 5.0 Our partner and account manager have been with us every step of the way. Implementation is a journey not a destination. Pros I like the accessibility and the reporting flexibility. It gives me access to data insights that were not possible in Safe 50. Cons There are so many add-ons that's it's sometimes hard to know where to start. Technology is growing fast and you have to get on board or be left behind. Review Source IH Ilke H. Operations and Finance Analyst Used the software for: Less than 1 year ### "Complex to Navigate, Impressive Scaling" May 14, 2026 3.0 Not very easy to use, but the scaling and accuracy is impressive. Not very easy to receive support from Sage Intacct. Long waiting times to get answers for questions or help with, for example, importing data, even thorugh very high rates are charged for this support. Pros I appreciate Sage Intacct's ability to process large volumes of data, which is crucial as our company grows and our revenue increases. The consistent accuracy in billing our members from around the world is reassuring. Cons I find Sage Intacct not very user-friendly. It feels like only a Sage expert can use it effectively. For example, using printed document templates for invoices is challenging. You have to find the correct merge field to use in Word documents, and there's no way to see how the invoice will look until you send out a test invoice. The initial setup was also terribly difficult, and we are still struggling with it. Review Source R Reviewer Controller Used the software for: 3-5 years ### "My two cents ; )" April 22, 2026 4.0 Overall happy. I think it is expensive for what it is. I find the overall support, training etc. to be below par. Pros It is intuitive to use. Easy to navigate. Has all the basic accounting functions and it works well (minimal glitches). Cons Support is hit or miss depending on who you get. Some of your other platforms that you own don't truly integrate well with SAGE which is frustrating. I don't like that you have to pay to access educational material on your platform, that should be at no cost. Review Source Tina W. Director Used the software for: 3-5 years ### "Sage intacct top notch" May 5, 2026 5.0 Clients love it. Ease of use and reporting is robust. Great system. Love it. Clients making decisions easier. Pros Flexibility and reporting is amazing. The details and summary are great. Ability to automate and less manual work Cons Not being able to set date time frames. Training for clients is minimal. Changes not explained sometimes Review Source R Reviewer Corporate Controller Used the software for: Less than 1 year ### "Pretty Good But Pretty Frustrating" January 20, 2026 3.0 Overall I'd say that overall it's fine. I do feel like trying to find information in Sage is very frustrating and time consuming. Hopefully as I get more used to the system I'll get more comfortable with how to find data, but for the most part I feel like it is not as intuitive as it could be. Pros I like that Sage has good integrations. Additionally the Sage University and amount of available trainings are very helpful. Cons I feel like getting data out of Sage can be very difficult and cumbersome. I feel like I'm constantly running reports trying to find what boxes I need to check to get the right data out of the system. For example, I previously worked with Business Central and my main starting point for finding GL data was the Chart of Accounts where I could see balances as of "right now". From there I could click on the balance and drill down into the GL data and filter by dates and date ranges to quickly see what data I was looking at. I could then click on "Find Entries" to drill down even further. In Sage I can't even see what a GL balance is without running a Trial Balance. Additionally, I have to make sure I run the TB for a wide enough date range so that if I have to hunt for a transaction I can make sure its in there, otherwise I'll have to go back and adjust the parameters. Then once the GL data is displayed, I'm not able to sort it in any way (largest to smallest, etc.). The only way to sort the data is by exporting it to excel, sorting it, finding your transactions, then going back into Sage and hunting for it manually again. Additionally, when Sage opens things in a separate "popup" window, it only allows me to have 1 "popup" window open at a time. If I'm looking at a transaction in a popup then I click on something else that requires a popup, the first popup is overridden by the second one. This makes searching for transactions and trying to follow what happened in the system very difficult because I'm not able to view all the info I need to at once. Additionally, it feels like I'm not able to customize reports to provide all the information I need in one place. For example, if I'm trying to understand the value of invoices sent out in a certain date range by location, I can't just run the "AR ledger" report. In order to get the Location ID of my AR data, I have to run an "Invoice Analysis" report, which has multiple lines per invoice (to show the individual line items on every invoice), export that detail, then create a pivot table by location. Maybe this can be solved through a custom report, but those aren't intuitive either. It gets very frustrating when I know the information is in the system but I can't customize the columns in reports to show the date in the most useful way, I have to jump through hoops to get what I need. Review Source R Reviewer CFO Used the software for: 3-5 years ### "INHF review" April 30, 2026 3.0 Not the best system I have worked with. It is too expensive, too cumbersome, and very difficult to modify. You practically need a programmer to make any changes to it. Pros Ability to track projects and make changes to journal entries. Journal entries are fairly straight-forward and it is easy to track expenses and revenue for various projects. Cons Cost is escalating quickly and far beyond inflation, billing people are not helpful, some simple processes are made very complex in Sage. Review Source River W. Staff Accountant Used the software for: 1-3 years ### "Overall a Good Product, But Missing Important Features" May 5, 2026 4.0 Overall, I still prefer QuickBooks, but I do see value that Sage offers that QuickBooks doesn't. If Sage offered the features mentioned above, I would likely prefer it over QB. Pros I like the customizability of the software. We're a nonprofit with multiple entities, so it's important that we be able to make the software do what we need it to do. Cons There are features I feel are common sense that aren't available, such as the ability to attach documentation to anything, the ability to "next" through credit card transactions, and the ability to reclass credit card transactions post-reconciliation. Review Source R Reviewer Director of Financial Operations Used the software for: 1-3 years ### "Powerful and Scalable Financial System That Delivers" March 24, 2026 4.0 Our overall experience with Sage Intacct has been very positive. It provides a strong financial infrastructure with the flexibility and depth needed to support a growing organization. The system has significantly improved our reporting capabilities and internal visibility, which has been valuable for both management and audit purposes. While implementation and onboarding require some upfront effort, the long-term benefits outweigh the initial investment. In terms of value for money, Sage Intacct delivers a high-quality solution that scales well as organizational needs evolve. Pros Sage Intacct is a robust and highly scalable financial system that works especially well for multi-entity and nonprofit organizations. The dimensional reporting is a standout feature, allowing for detailed insights across programs, locations, and funding sources without overcomplicating the chart of accounts. Reporting is flexible and audit-friendly, and the system integrates well with other tools. Overall, it provides strong controls and visibility for finance teams. Cons There is a learning curve for new users, particularly for non-finance staff, and some workflows can take time to fully optimize during implementation. However, once configured properly, the system runs smoothly and efficiently. Review Source Donna C. CFO Used the software for: 3-5 years ### "Love Continuing to learn the product" May 5, 2026 5.0 Really enjoying it. Learn something new all the time. I have improved our company’s financial reporting dramatically. Pros The ease of use for all team members. The continuous improvements and product releases. Really feel like the end users are valid. Cons The information in the commitment area doesn’t have totals for all the columns. It would be so helpful to have the totals in all columns Review Source R Reviewer Director of Finance Used the software for: 3-5 years ### "Sumuer's Review" April 23, 2026 5.0 I have found Sage to be wonderful. Each Sage representative I have had the opportunity to works with has been very helpful. They go out of their way to give direction or offer suggestions. I recommend to everyone. Pros It is easy to navigate and pull/report information I particularly appreciate the ability to use and report on User Defined Dimensions. This has made a significant difference in our abillity to "slice & dice" Cons I have only a few things that do not work as I would hope...tho they are so rare that I am unable to identify at this moment. Review Source JB Julie B. ERP Senior System Analyst Used the software for: 1-3 years ### "Sage review" December 1, 2025 4.0 Sage has some limitations one is closing a project but can still see it in a dashboard and some features we didn't have previously which is nice like federal invoicing. Pros I like the online access so IT isn't having to help. There are some functions in invoicing that I didn't have before but there are also some negatives. Sage is basically easy to use. Processing AP payments is easy. Cons Sage doesn't have some things and you can't just sync it to a database to get information out of it without another subscription so value for the money is not great. It seems like bugs come on just before an update is going to happen which seems weird. Customer support is ok but could always be better. Review Source R Reviewer VP of Finance Used the software for: 1-3 years ### "Great product with a lot of different options" May 6, 2026 5.0 Great overall experience. We are not yet fully utilizing everything that we can yet with the product. Pros Streamlining processes. Cleaner reporting. Better and faster data for users and decision makers. Automation options for most modules Cons We have had some trouble implementing 3rd party solutions (BuildOps and Bill). There are options available now to use functions within intacct Review Source FL Fannie L. Director of Accounting Used the software for: 3-5 years ### "Great product!" May 5, 2026 5.0 Overall we like Sage Intacct very much. We are planning to have more integrations and automations setup. Pros We have been using Sage Intacct since 2014. We like it's a cloud based ERP. It's robust, great integration with many different programs! Cons Too robust and implementation could be costly. Often require IT developers for implementations. Wish it has more plug and Play options. Review Source PM P M. CFO Used the software for: 1-3 years ### "Sage Intacct" November 27, 2025 4.0 Sage Intacct is a strong fit for nonprofits that need transparency, compliance, and multi-dimensional financial insight. It provides clear visibility into programs, grants, and funding sources, which helps organizations make data-driven decisions and meet reporting requirements with confidence. While the setup and training require an upfront investment, the long-term benefits—streamlined audits, reduced manual work, and stronger financial oversight—make it a valuable solution for mission-driven organizations looking to scale their impact. Pros Accessible from anywhere, with strong role-based permissions and the ability to grow with the organization. Smooth connections with systems like Salesforce, bill-pay platforms, and budgeting tools. Real-time access, clear audit trails, and solid internal controls make audits smoother and reduce manual reconciliations. Customizable dashboards give executives and program managers clear visibility into budgets, spending, and outcomes. Cons The system is powerful, but navigation and setup can feel complex for new users. Some advanced reports or workflows require help from consultants or Intacct partners. Review Source LP Lisa P. Controller Used the software for: 3-5 years ### "Darn Good Accounting Software" April 28, 2026 5.0 Our company's overall experience has been pretty great. We had some bumps in the road when it was first implemented. We weren't as knowledgeable as we thought, but we learned. Pros The drill down capability is wonderful. The ability to take a report, save it and customize it helps us tremendously. Cons There are some data fields that I have been unable to locate in the past when trying to create a report. Review Source R Reviewer Analyst Used the software for: 3-5 years ### "Review of the Sage product for billing" June 25, 2026 4.0 Our entire company overall experience with sage has been positive and the cost has been a little more than we had expected to spend. Pros Like the invoicing aspect of the system the most, with the different options to pick and choose for many of our different clients Cons Probably the most dislike within the entire system would be the little bus that we encountered that cause you to take a little longer with our clients paying us money. Review Source R Reviewer Senior Accountant Used the software for: 1-3 years ### "Easy to Learn" June 1, 2026 3.0 It has been very easy to learn and navigate. I have more experience with Sage 300 but was able to learn Intacct very easily. Pros Easy to navigate. Easy to learn. If you have common sense you will be able to get the hang of Intacct easily. Cons Not being able to see history on AP like you can see in Sage 300. In Sage 300 you could select vendors and then click on a specific vendor and see all invoices tied to that vendor. Review Source Derick C. VP of Finance Used the software for: 3-5 years ### "Sage Intacct is a great solution for SMB" June 25, 2026 5.0 Overall the experience has been great because the product works very well and the customer service is very helpful. Pros Easy to deploy and use the system for all accounting needs. They also have other modules available for payroll/Construction. Cons The reporting can be a little tricky to create and amend. The basic reporting layout is antiquated. Review Source R Reviewer Senior Accountant Used the software for: 1-3 years ### "Sage Intacct. Or is it?" June 25, 2026 3.0 I can speak of Sage 300 and Sage Intacct. I prefer 300 and the support I had with 300. That being said overall Sage Intacct is fine, but it's also dependent on the implementation of it and support. I like the report output and it's somewhat easy to build reports. Report output is good. Pros Easy to ramp up knowledge having never used it prior. The GUI is clear. Report output is good. Ease of doing journal entries. Building reports is somewhat easy. Cons Sometimes customer support is lacking knowledge and or does not understand the issues and there is much back and forth. Had some journal entries disappear. bug or user err? Review Source AH Abby H. CFO Used the software for: 1-3 years ### "Would Recommend" November 6, 2025 5.0 Pros What I like most about Sage Intacct is how easy it makes complex financial management. The dimensional structure is a game changer — I can slice and filter data by program, department, or fund without creating hundreds of GL accounts. Reports that used to take hours in Excel now take minutes, and they actually stay accurate. The dashboards are clean and customizable, which makes it simple to share real-time numbers with leadership or the board. Automation for things like allocations, recurring entries, and approvals saves a huge amount of time each month. It also integrates smoothly with systems like ADP, which keeps our data consistent across platforms. Cons Some of the reporting is way more difficult than I think it needs to be. I wish there were a world that I could just pick what accounts I want listed on a report and not "groups". Certain changes/corrections are impossible to make; you have to reverse everything and start all over. Review Source Louisa M. CFO Used the software for: 3-5 years ### "Highly recommend for medium sized non profits!" May 6, 2026 5.0 Excellent! Support and fit for our organization is outstanding! We are very pleased with the product and will continually enhance our use as we move forward. Pros Ease of use and implementation. Highly recommend using a 3rd party implementor which we did. Well worth the investment. Cons While we like the many options of compatibility with other platforms, it is very difficult to know best choice for customized solution, priorities of what to do first and cost/benefit. More resources and guidance would be useful! Review Source R Reviewer AP Manager Used the software for: 3-5 years ### "Sage Intacct - Love the software!!" June 22, 2026 4.0 I love the product. I post bills for multiple entities and this software is very convenient for that. Pros Can post one bill for multiple entities, love the AI module, and the software is pretty easy to use. Cons Dealing with the AI not reading the invoices correctly (especially the hand written work orders) or summing up all line items into one line item. I do understand it's a new module and I have been only using it for a year - so I am sure this will approve with time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.