# Page 3 | Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Sage Intacct the right Lease Accounting solution for you? Explore 684 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76/Intacct/reviews --- Sage Intacct 4.3 (684) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 3 - Reviews of Sage Intacct ## Showing most helpful reviews Showing 51-75 of 684 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IH Ilke H. Operations and Finance Analyst Non-Profit Organization Management Used the software for: Less than 6 months ### "Complex to Navigate, Impressive Scaling" May 13, 2026 3.0 Not very easy to use, but the scaling and accuracy is impressive. Not very easy to receive support from . Long waiting times to get answers for questions or help with, for example, importing data, even thorugh very high rates are charged for this support. Pros I appreciate 's ability to process large volumes of data, which is crucial as our company grows and our revenue increases. The consistent accuracy in billing our members from around the world is reassuring. Cons I find not very user-friendly. It feels like only a Sage expert can use it effectively. For example, using printed document templates for invoices is challenging. You have to find the correct merge field to use in Word documents, and there's no way to see how the invoice will look until you send out a test invoice. The initial setup was also terribly difficult, and we are still struggling with it. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We needed a tool that has the ability to distinguish between to different accounting spheres, as we are a German non-profit. Review Source SB Skylar B. Director of finance Hospital & Health Care Used the software for: 2+ years ### "Sage Review" August 29, 2025 5.0 Overall, I am extremely satisfied with Sage. It is leading the industry standard and significantly improved the functionality of our finance department. Pros Sage is very flexible. I've used Sage in multiple industries, and the flexibility of Sage makes it a good fit across the board. Cons While the reporting is quite robust, it is a steep learning curve on building reports. If there was one thing I could change, it would be making a few report builds more accessible to those with limited knowledge and limited needs - while still maintaining the current structure for more complex needs. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct I've used both systems in the past. Sage was a better fit for the healthcare industry. Switched from [Espresso](https://www.capterra.com/p/216096/Espresso/) The previous system was extremely outdated and limited productively and progress. Review Source Response from Sage September 29, 2025 Thanks for the glowing review, Skylar -- and we're constantly looking for ways to accelerate product literacy, so thanks for alerting us to learning barriers related to report customization. I'll share this feedback with our product teams. SW Sumuer W. Director of Finance Mental Health Care Used the software for: 2+ years ### "Sumuer's Review" April 22, 2026 5.0 I have found Sage to be wonderful. Each Sage representative I have had the opportunity to works with has been very helpful. They go out of their way to give direction or offer suggestions. I recommend to everyone. Pros It is easy to navigate and pull/report information I particularly appreciate the ability to use and report on User Defined Dimensions. This has made a significant difference in our abillity to "slice & dice" Cons I have only a few things that do not work as I would hope...tho they are so rare that I am unable to identify at this moment. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) Because FE was difficult to use it had poor reporting and seemed nearly impossible to download reports. Review Source JR Jennifer R. COO Accounting Used the software for: 2+ years ### "Improve on Customer Service" August 28, 2025 3.0 The software is easy to use and train our team on. It meets our needs for the trust accounting service line of our firm. The customer service is not so great and if something does not improve on our experience there, we may consider moving to another software. We recently implemented Netsuite in our CPA firm and are very happy with it and the service we are receiving. Pros is user friendly and has worked well for our needs. We utilize the software to manage the accounting for approximately 300 health and welfare trusts. Cons The customer service can improve. When we were sold the product, one feature that we were looking at is the ability to make ACH payments directly from Sage. After implementation we were told it could only be set up for one bank account. We were very clear during the entire implementation process that we had a few hundred bank accounts. That was disappointing. Second, each year for our renewal we bring the ACH issue up to see if anything has changed and we have asked multiple times about reporting. We run general ledgers for each of the trusts quarterly and have to manually run each report. We want to see if there is a way to batch run and save individual reports. Last year our rep never circled back and this year it is still floating out there. I'm not sure why that request is so difficult to accommodate. Also, I just received our subscription renewal for the upcoming year and the rates increased anywhere from 31% to 44%, this is unacceptable. They threw in a 3 year subscription to lock in rate increases and that was not an option previously. I manage software costs for our CPA firm and have not seen any increase to this magnitude and it is unacceptable. Last, a couple years ago we double paid our annual subscription because we had forgotten it was on auto pay. It is impossible to get someone on the phone to address these types of issues. While it was our error, it took far too long to resolve and have the money returned to us. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct It seemed to meet our needs better than the other products available at the time. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) The product we were using was not being updated or supported and we wanted to move to a cloud solution. Review Source Response from Sage September 29, 2025 Hi, Jennifer. Thanks so much for taking time from your busy schedule to review Sage Intacct. We're glad Intacct is mostly meeting your needs but are admittedly concerned about your experience with Support. Please reach out to me if you have time so let me know whether you purchased Intacct from a reseller or you're getting support directly from Sage. That will help me share your feedback with the right team and hopefully right the ship for you and your firm! DC Donna C. CFO Construction Used the software for: 2+ years ### "Love Continuing to learn the product" April 29, 2026 5.0 Really enjoying it. Learn something new all the time. I have improved our company’s financial reporting dramatically. Pros The ease of use for all team members. The continuous improvements and product releases. Really feel like the end users are valid. Cons The information in the commitment area doesn’t have totals for all the columns. It would be so helpful to have the totals in all columns Alternatives considered [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[CMiC](https://www.capterra.com/p/39271/CMiC/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Sage Intacct Interested in the continuity between 300 and Intacct Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) True Cloud based system. Needed a system more technologically advanced. Review Source AM Adriana M. Staff Accountant Accounting Used the software for: 2+ years ### "Sage review" April 28, 2026 5.0 Having as an accounting software has been both difficult and great. Overall, my experience has been a 10 out of 10. Pros Allocations have made my job easier over the three years I’ve been using . Also, the prepaid amortization module has saved me time when it comes to accrual entry. Cons My least favorite feature is that credit cards are not imported as journal entries from other platforms. It would be easier to use the transaction allocations instead of manually calculating the percentages. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) System limitations, lack of consistency and more Review Source HD Haley D. Accounting Admin Medical Practice Used the software for: 1-2 years ### "Powerful System for Growing Organizations" March 19, 2026 4.0 Overall using this cloud accounting system has proven to be a great automation system for my companies Pros With I have had the pleasure of being able to use its advanced financial reporting for otherwise complex business structures. Cons Certain entries are unable to be deleted permanently rather there is a "reversed" option which essentially does perform the same act however still remains visible which i do not love. Review Source LP Lisa P. Controller Non-Profit Organization Management Used the software for: 2+ years ### "Darn Good Accounting Software" April 27, 2026 5.0 Our company's overall experience has been pretty great. We had some bumps in the road when it was first implemented. We weren't as knowledgeable as we thought, but we learned. Pros The drill down capability is wonderful. The ability to take a report, save it and customize it helps us tremendously. Cons There are some data fields that I have been unable to locate in the past when trying to create a report. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) It was not efficient and was not being supported any longer. Review Source VR Verified Reviewer Controller Legal Services Used the software for: 1-2 years ### "Sage Intacct Empowers Our Finance Team with Clarity and Control" August 5, 2025 5.0 is a robust, scalable solution that gives our finance team the tools to work smarter and more efficiently. It’s ideal for organizations looking to grow and gain deeper financial visibility. Pros has transformed how we manage financial operations. The multi-dimensional general ledger is a standout feature—it allows us to track financials across departments, locations, and projects with ease. The reporting and dashboards are highly customizable and provide real-time insights that support strategic decision-making. Integration with Rippling Payroll and Rippling Spend has streamlined our workflows, especially in payroll and expense management. The cloud-based platform is reliable and accessible, which is a huge plus for remote collaboration. Cons The custom report builder has a learning curve and could be more intuitive for non-technical users. Initial setup takes time, but once configured, the system runs smoothly. Review Source Response from Sage August 14, 2025 Thanks so much for your kind and thorough review. I'm glad to hear everything is running so smoothly for you and that you're making the most of Intacct's incredible features. I'll also be sure to share your feedback about the learning curve with our product team to see if there are ways we can simplify the custom report builder. Reach out to me if you have specific examples of ways we could improve. Thanks again! SC Sandy C. SVP Finance Non-Profit Organization Management Used the software for: 2+ years ### "Love the right-sizing abilities!" April 28, 2026 5.0 Implement, while a lot of planning, allowed us to set up a system to meet and change with our needs over time Pros Scalability to our needs allows us to get started now, knowing that we can add more locations and entities as we grow and evolve Cons Too many options! This is a great thing AND forced us to think and be more intentional with our implementation Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Support and customization options for implementing Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed to update our systems to meet changing business beeds Review Source MW Matt W. VP of Finance Construction Used the software for: 1-2 years ### "Great product with a lot of different options" April 30, 2026 5.0 Great overall experience. We are not yet fully utilizing everything that we can yet with the product. Pros Streamlining processes. Cleaner reporting. Better and faster data for users and decision makers. Automation options for most modules Cons We have had some trouble implementing 3rd party solutions (BuildOps and Bill). There are options available now to use functions within intacct Alternatives considered [Davisware](https://www.capterra.com/p/119745/Davisware/) Reason for choosing Sage Intacct Better overall product with ease of use for all positions Switched from [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/) October 2024 when we realized we needed a more robust product Review Source FL Fannie L. Director of Accounting Education Management Used the software for: 2+ years ### "Great product!" April 30, 2026 5.0 Overall we like very much. We are planning to have more integrations and automations setup. Pros We have been using since 2014. We like it's a cloud based ERP. It's robust, great integration with many different programs! Cons Too robust and implementation could be costly. Often require IT developers for implementations. Wish it has more plug and Play options. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Not sure, the last ITO made the decision. Review Source AP Abigail P. Manager Accounts Payable Hospital & Health Care Used the software for: 2+ years ### "My First Favorite AP System!" March 18, 2026 5.0 Every method of customer support I have used has always resolved any issues thoroughly. Our additional support package is amazing. Pros I use Intacct daily and find the platforms very intuitive to navigate and use. I enjoy learning new features as they are added to keep up with current tools for success! Cons There are a few small features not available at this time. But there are always alternative methods to get the results I need. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Modernized platform features, streamlined processes, multi entity support. Review Source AC Amy C. CFO Medical Practice Used the software for: 1-2 years ### "Best decision" March 23, 2026 4.0 Overall I'm very happy with it. It have improved our reports. We now can see how each department is doing rather just viewing financials for the entire entity. Pros I really enjoy the grant management portion of the product. It has helped our organization greatly with not having to keep track of grant spending manually. Cons The budget module was a bit hard to figure out my first time. I feel there are too many steps to a lot of the features. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We need more features to help track grants and by departments. Review Source KL Kevin L. EVP Director of Portfolio Management Retail Used the software for: 2+ years ### "Sage is better than Solid" July 14, 2025 4.0 I enjoy it and it is perfect for what we are using it for especially with the inventory module. Highly recommend for users int he car wash industry. Pros Easy to use for reporting and entering data. Creating custom reports is easy. Nagivating between the modules is easy. The bank feeds are great when they work and provide the entire description. Cons That you can't make a journal entry spanning different months. Alos, if there is an issue with Bill.com, trying to remedy the issue between the two softwares is tough. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/) Reason for choosing Sage Intacct This was more inline with what we needed on the car wash side. Review Source Response from Sage July 22, 2025 Hi, Kevin. Thanks so much for your review. I'm so glad Sage Intacct is meeting your needs! Please reach out to me with more info about the bill.com issue, and I'll reach out to our integrations team for support. JM John M. CFO Computer Software Used the software for: 2+ years ### "Sage review" July 8, 2025 4.0 Solid accounting system with good controls, to efficiently process transactions and month-end. excellent learning tools. Pros the ability to tailor it to our needs, and the ability to add users. the API integrations are very helpful. Cons certain things like reporting and invoices etc are very complicated and difficult to make updates to . Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Functionality and price, the ability to modify, and too difficult to maintain. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) not robust. limited controls and other features. Review Source Response from Sage July 23, 2025 Thanks for your review, John. Feel free to reach out if you have some ideas on how we can simplify reporting and invoices. I can liaise with our product team to get some your ideas considered for our roadmap. VR Verified Reviewer Fractional CFO, Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Sage Intacct- worth the investment even for small organizations" July 14, 2025 4.0 System is easy to use, can grow with the entity and offers strong audit controls and backup. Sage University and on-line help supports on-boarding new users with training and screen and field explanations. Reporting, views, and dashboards can be customized to user needs and preferences. Pros Fully SQL product customizable to specific environments. Strong quality control with smart events and triggers to support consistency in data entry and outlier transactions that require additional review. Cons Some modules were acquired from third parties; the integration and functionality of these modules are somewhat inconsistent with the core modules integration and functionality. Reporting does not allow inclusion of unposted entries to allow users to see effects of entries before posting. The reclassify and delete functions mitigate the reporting issue. Budgeting functionality is basic. Third party solutions required for more complex budgeting and modeling. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Sage Intacct functionality and cost to deploy and maintain provided the best functionality for the cost Switched from [MIP Accounting](https://www.capterra.com/p/116591/MIP-Accounting/) Better technology and functionality, SAAS with full audit support Review Source JK Jana K. Controller Food & Beverages Used the software for: 2+ years ### "Good accounting software" July 8, 2025 4.0 Good program, but did not serve our puposed for production and inventory tracking. We were not able to find proper solution. Pros User friendly. Easy to learn, systematic. I like the reporting package, and building reports for Dashboards. Cons AP Automation, it doesn't work same as other platform. We complaind about it and were received automated response that technical team works on it for sevaral months. We migrated to different ERP before the issue was resolved. We made couple of times costly mistake to assign business licences, for small company these were extream extra costs by mistake and not to be able to negotiate these was a bummer. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I was not a part of the decision, I think the idea was that production and inventory and costing would work better for the company. Review Source Response from Sage July 22, 2025 Hi, Jana. Thank you so much for your thorough review. Most people love our AP Automation features, so I'd love to learn more about your experience to see if there's any way I can support. Let me know if you have time to chat. JG Jay G. Accounting Specialist Construction Used the software for: 2+ years ### "Solid Core Accounting Software but Lacking In-house Cutting Edge Tech" July 8, 2025 4.0 Intacct houses our ledger, reporting, AR, project/contract, purchase order, and other accounting processes, but for many of our transaction-bulkier processes (AP & payroll primarily) we use 3rd party applications, some of which (Stampli for AP & bill payment, for example) integrate with Intacct seamlessly, and some of which we import data from via Excel exports (Paylocity for payroll, Center for credit cards). Overall this works well and we like the 3rd party projects we use, but it is unfortunate that Intacct is so inferior in these areas that you have to use 3rd parties if you want to have the latest technology for streamlining these processes. That being said, Intacct does a good job with the core accounting functions of housing the ledger, offering all the modules you might need (even if you have to just import data into them or sync 3rd party applications with them), and providing extensive reporting capabilities and internal controls. Pros has a wide range of capabilities and scalability, both in terms of the accounting functions it offers as well as the custom reporting, custom dimensions, etc. Cons Intacct itself is technologically behind a lot of specialized software; i.e. for payroll, fixed assets, AP, etc. So although you can get Intacct modules for some of these functions added into your Intacct program, they are not as good as 3rd party applications. Thankfully, there are many that integrate well with Intacct. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Sage 50 (which we hosted on our own server, not the cloud) was not up to par with the growth of our company. Review Source Response from Sage July 23, 2025 Hi, Jay. Thanks so much for your very thorough review. We're so glad you're pleased with Sage Intacct, and we'd love to hear more from you if/when you get a chance--specifically about any advancements you feel we can make with AP, fixed assets, and payroll. You mentioned those are lagging behind technologically. Feel free to reply to me, and it's possible I can get your suggestions added to our roadmap. Thanks again! CC Cathy C. Accountant CPA Higher Education Used the software for: 1-2 years ### "Sage Intacct Roles and Processes" July 14, 2025 5.0 I thoroughly enjoy using and still learning the process and have no major complaints. Looking forward to learning more about the reports features. Pros was purchased to move our accounting records into a multi-entity software for financial reporting. Strengths: User friendly with easy to use menus, multi currency, both TOP and ENTITY level transactions, and multiple levels of permissions; you can create job roles. Easy integration for payroll purposes (Paylocity). We have not started to use our Fixed Asset Module. Weaknesses: the 'Other Receipts' has no approval process such as Draft to Post Cons Software comes with a price. We're spending about $80k and this is for Software in the Cloud -- we don't own it. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing Sage Intacct My boss had worked w/Netsuite before and wasn't happy with Switched from [Quadra](https://www.capterra.com/p/183438/Quadra/) it was installed over 20 years ago and the organization wanted to move the accounting from France to the US Review Source Response from Sage July 21, 2025 Hi, Cathy. We're ecstatic you're enjoying Sage Intacct. We're also glad you're upskilling in the reporting features. (Get ready to love Sage Intacct even more because most of our customers love the reporting capabilities!) Please let us know if you need anything! DB Dylan B. Controller Farming Used the software for: 6-12 months ### "Controller" March 9, 2026 5.0 Excellent, product is very technical and requires time to learn how to operate. Once configured for your organizational needs, product functions exceptionally well. Pros Technical and highly customizable. Easy to use once it's functional with you needs! I would reccomend Lucentive as your implementation specialist. Cons Requires time to understand and configure system directly to your needs. Once you have the necessary tailoring done for your organization, the system functions very well. Switched from [GrowPoint](https://www.capterra.com/p/199568/GrowPoint/) Better functionalities and processes information quicker. Review Source kB karen B. Financial Director Non-Profit Organization Management Used the software for: 2+ years ### "review nonprofit user 4 years" January 16, 2026 4.0 mostly good, would like more support specific to our set up, have had trouble with the SIP budgeting add on Pros ease of invoice input and reporting capabilities, like the ability to recreate a transaction and make updates Cons cost and flexibility in set up, as a non profit i feel like we had to fit a square peg in a round hole and it feels clunky Switched from [FIMS](https://www.capterra.com/p/10005375/FIMS/) FIMS was continually crashing and was no longer supported when we switched Review Source DW Denise W. Accounting Manager Non-Profit Organization Management Used the software for: 2+ years ### "Beneficial" April 27, 2026 5.0 Overall experience with has been very beneficial for our organization. I don't think we are even using it at full capacity as there is so much it can do. Pros Searching for invoices and payments is very easy and quick. The Help & Support section is very useful for understanding how to do something. Cons Some errors cannot be easily reclassified, and a journal entry is required instead in order to correct. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Our organization made the switch approximately 2 years ago. Review Source AC Allie C. Manager Accounting Used the software for: 2+ years ### "Robust accounting!" April 29, 2026 5.0 It’s a great and robust product that works for multiple clients. The console allows us to easily switch between clients and see each of their instances. Pros It allows for multiple dimensions and multicurrency clients which is great for our various clients.! Cons The bank feed feature is not great. We need to be able to automate the transitional tasks and the bank feed not working well doesn’t help with that. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Sage Intacct We use both with our clients. But the intacct multi-entity and multi currency ability is the biggest draw to put clients on sage Review Source DS David S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Account Support lacking" January 16, 2026 4.0 Extremely poor Pros Full functioning software. Nothing more. Cons The selling process and account management. The people that see, manage and handle accounts on a day-to-day basis are not accounting or technical people. But they hold the keys to everything. Cost is becoming unreasonable from initial start of contract. Despite discussions about this, the account manager continues to try and get more money. Despite hours left on contract, I was required to sign a new agreement committing to additional cost. Software is good. The account management and customer experience is terrible for a company below $20M. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.