--- title: "Page 6 | Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 6 - Is Sage Intacct the right Lease Accounting solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76/Intacct/reviews/?page=6" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Sage Intacct 4.3 (735) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Page 6 - Reviews of Sage Intacct ## Showing most helpful reviews Showing 126-150 of 735 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VP CFO Used the software for: 3-5 years ### "Good start but a lot more needed" January 20, 2026 4.0 While we have a good standard Sage solution, with the guidance we needed or paid for, we made some bad implementation choices/settings. We now need more standard processes, people and controls to ensure that data is entered consistently across or 80 business units. Pros Accounting - it has allowed us to create a professional and standard accounting platform across the diocese Cons Bugs and Issues - my background is IT and I am shocked at the number of bugs and issues we continue to face. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) To get one easy to use solution for all 80 units Review Source President Used the software for: 3-5 years ### "Account Support lacking" January 20, 2026 4.0 Extremely poor Pros Full functioning software. Nothing more. Cons The selling process and account management. The people that see, manage and handle accounts on a day-to-day basis are not accounting or technical people. But they hold the keys to everything. Cost is becoming unreasonable from initial start of contract. Despite discussions about this, the account manager continues to try and get more money. Despite hours left on contract, I was required to sign a new agreement committing to additional cost. Software is good. The account management and customer experience is terrible for a company below $20M. Review Source COO Used the software for: 3-5 years ### "Improve on Customer Service" August 31, 2025 3.0 The software is easy to use and train our team on. It meets our needs for the trust accounting service line of our firm. The customer service is not so great and if something does not improve on our experience there, we may consider moving to another software. We recently implemented Netsuite in our CPA firm and are very happy with it and the service we are receiving. Pros Sage Intacct is user friendly and has worked well for our needs. We utilize the software to manage the accounting for approximately 300 health and welfare trusts. Cons The customer service can improve. When we were sold the product, one feature that we were looking at is the ability to make ACH payments directly from Sage. After implementation we were told it could only be set up for one bank account. We were very clear during the entire implementation process that we had a few hundred bank accounts. That was disappointing. Second, each year for our renewal we bring the ACH issue up to see if anything has changed and we have asked multiple times about reporting. We run general ledgers for each of the trusts quarterly and have to manually run each report. We want to see if there is a way to batch run and save individual reports. Last year our rep never circled back and this year it is still floating out there. I'm not sure why that request is so difficult to accommodate. Also, I just received our subscription renewal for the upcoming year and the rates increased anywhere from 31% to 44%, this is unacceptable. They threw in a 3 year subscription to lock in rate increases and that was not an option previously. I manage software costs for our CPA firm and have not seen any increase to this magnitude and it is unacceptable. Last, a couple years ago we double paid our annual subscription because we had forgotten it was on auto pay. It is impossible to get someone on the phone to address these types of issues. While it was our error, it took far too long to resolve and have the money returned to us. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) The product we were using was not being updated or supported and we wanted to move to a cloud solution. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Sage Intacct It seemed to meet our needs better than the other products available at the time. Review Source Response from Sage Software September 29, 2025 Hi, Jennifer. Thanks so much for taking time from your busy schedule to review Sage Intacct. We're glad Intacct is mostly meeting your needs but are admittedly concerned about your experience with Support. Please reach out to me if you have time so let me know whether you purchased Intacct from a reseller or you're getting support directly from Sage. That will help me share your feedback with the right team and hopefully right the ship for you and your firm! EK Ebony K. Director of Accountijg Used the software for: 3-5 years ### "Director of Accounting " May 5, 2026 5.0 Implemented in 2018. Most experienced with the general ledger, accounts payable, accounts receivable modules. Pros The ability to edit journal entries and accounts payable transactions. Ability to drill down to supporting documents from the general ledger. Cons Inability to edit credit card transactions. Complexity of editing canned reports or creating reports. Review Source Controller Used the software for: 3-5 years ### "Controller" April 29, 2026 4.0 Fine - this is the second company that I've worked for that uses Sage - I would definitely recommend it to others! Pros Easy to use and correct errors if needed. Fairly easy to drill down on specifics transactions. I like that it holds copies of invoices. Cons Sometimes I'm able to reclass transactions but not on everything. Customer services isn't always easy to access. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Sage is a better product and more user friendly. Review Source Director of finance Used the software for: 3-5 years ### "Sage Review" September 2, 2025 5.0 Overall, I am extremely satisfied with Sage. It is leading the industry standard and significantly improved the functionality of our finance department. Pros Sage is very flexible. I've used Sage in multiple industries, and the flexibility of Sage makes it a good fit across the board. Cons While the reporting is quite robust, it is a steep learning curve on building reports. If there was one thing I could change, it would be making a few report builds more accessible to those with limited knowledge and limited needs - while still maintaining the current structure for more complex needs. Switched from [Espresso](https://www.capterra.com/p/216096/Espresso/) The previous system was extremely outdated and limited productively and progress. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Sage Intacct I've used both systems in the past. Sage was a better fit for the healthcare industry. Review Source Response from Sage Software September 29, 2025 Thanks for the glowing review, Skylar -- and we're constantly looking for ways to accelerate product literacy, so thanks for alerting us to learning barriers related to report customization. I'll share this feedback with our product teams. CFO Used the software for: 3-5 years ### "There are better options out there. If your accountant is pushing this product, find a different accountant." April 28, 2026 3.0 Does the bare minimum for us. The reporting and features are way behind other similarly priced products. Pros It was what our accountants recommended. Pretty reliable once it was setup. The accountant teams were able to get it running quickly. Cons It has had issues since the beginning that were never resolved. It costs a lot and the cost keeps getting higher every year. Review Source Business Office Manager Used the software for: 3-5 years ### "Positive Experiences" June 25, 2026 4.0 Has been a great program for our AP. Easy to use for the most part and we do not often have questions or need assistance. Pros Ease of use, customer support, easy to control without assistance. The program is mostly intuitive so you don't need a lot of training Cons Lack of integration. The reporting system is not the easiest to maneuver. Better explanation while creating reports would be helpful. Review Source Controller Used the software for: 3-5 years ### "So-So Accounting System" January 22, 2026 2.0 Pros Sage Intacct is a capable accounting system with strong core functionality, but the user experience—especially around reporting—falls short of expectations. Cons The software tends to overcomplicate simple tasks, which can slow down day-to-day work and create unnecessary friction for users who aren’t deeply familiar with the system. While it offers robust features, the learning curve and lack of intuitiveness make it less efficient than it could be. Switched from We needed a system that tracked contracts and ARR. ARR tracking never worked and after a few years of using the contracts module we moved to another software. Review Source jW jade W. controller Used the software for: 1-3 years ### "5 star so good" May 5, 2026 5.0 Pros Strong automation capabilities across core accounting workflows like journal entries, consolidations, and reporting. It significantly reduces manual work, improves accuracy, and provides real-time visibility into financials. The multi-entity and SaaS-focused features are especially valuable for scaling organizations. Cons Some processes still require manual workarounds, particularly for more complex reporting or custom use cases. The user interface can feel less intuitive in certain modules, and implementation/configuration often requires external support. Review Source Accounts Payable Used the software for: 1-3 years ### "Amazing Experience" April 22, 2026 5.0 Pros The user friendly interface and accessibility within the software. Invoicing is made easy and can budget through the bill analysis reports to see what has been paid and allow convenient invoice management. Customer support is friendly and allows for a great value for money. Cons Least liked about Sage wouldn't be much, it is very simplified and easy to learn once you get the hang of it and know what to look for. Review Source Financial Planning and Analysis Manager Used the software for: 3-5 years ### "ERP review from a Finance Perspective" April 22, 2026 4.0 I started using Sage Intacct when I started at the company, never had used it before and loved how easy it was to use and all the knowledge available on your library to be self taught. I love it's reliability when it comes to updates. Pros Ease of use of the tool, I am a Finance person and it was super easy for me to learn how to use it and navigate it. The overall look and feel from an ACcounting perspective is great! Cons No add in on Excel to create reports, no drag and drop capabilities to create Ad Hoc reports. Look and feel in general of reporting and dashboarding is a bit outdated. Review Source Debbie P. Accounting Manager Used the software for: 3-5 years ### "A Great Bundle" April 7, 2026 5.0 We used it for all of our accounting functions and it works seemlessly with outside apps like Procurement software. Pros Easy to use and a good value for the money. It was easy for us to expand how we wanted to use the software, and they were very prompt with the customer support. Cons We rarely ran into issues with Sage and if we did they were on top of helping us navigate the issue and even would put in a request for updates if needed. The least favorite was some of the reporting. Review Source Accounts Payable Used the software for: 1-3 years ### "Sage experience " May 11, 2026 4.0 Overall experience has been good. It’s a reliable system. However the system can be a little complex to navigate at first Pros What I liked most about Sage is that Invoice Documents are available when needed. Maintains organizes records and ensure proper approvals Cons Not being able to make changes once it’s submitted for approval. Invoice has to be declined to make modifications. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) Because of better reporting capabilities Review Source Corporate Director of Supply Chain Used the software for: 3-5 years ### "Corporate Director of Supply Chain" April 28, 2026 3.0 Sage is great for businesses with multiple entities where reporting needs matter for decision making purposes. Pros I think its a great product for accounting and keeping track of expenses. It has helped our accounting department a lot. Cons The Inventory module could be much better, If you had a better inventory module Intacct would be the perfect product. Review Source SP Stephanie P. Senior Accountant Used the software for: 3-5 years ### "Sage Effective and User friendly" March 23, 2026 5.0 Pros Sage Intact platform is extremely user friendly. The design and layout make navigation seamless. We love the utilization of GL outlier detection, bank match rules, and recurring J/E. Sage integration with RAMP AP is amazing and was such a breath of fresh air that it was so easy to connect. Cons There are not many cons to how we interact with Sage today. The one thing I would note is more out of the box reporting to help streamline dashboard creation. Review Source Controller Used the software for: 3-5 years ### "Great Accounting Software - I would highly recommend!!!" August 6, 2025 5.0 Overall I have enjoyed using Sage Intacct and would recommend this software to any mid-size business. The ability to use customized fields, dimensions, reports, etc. makes it far superior to other accounting software. Pros Sage Intacct is a great accounting system that is very customizable. It is not as easy to use as a software like QuickBooks Online, but is much more customizable and has greater controls. You can easily create recurring transactions such as journal entries, bills, and invoices for automation. The import function for journal entries has been heavily used in our month end close process which has sped up reconciliations. Cons Biggest complaints my staff have had with using Sage Intacct is that it isn't as easy to delete or correct mistakes like in QuickBooks Online. However, I believe this is a benefit as it provides a better audit trail. It also helps my staff to be more diligent in inputting information correctly the first time thus cutting down on mistakes. Sometimes it also takes a few clicks to get from the general ledger down to the transaction you are looking for. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Several reasons including customization, additional dimension reporting, dashboards, integration with Procore, multi-entity reporting, additional controls, etc. Review Source Response from Sage Software August 14, 2025 Thanks so much for your thoughtful and thorough review. We're glad to hear Sage Intacct is driving such great results for you and your team. Let us know if you ever need anything! Controller Used the software for: 1-3 years ### "Sage Intacct Empowers Our Finance Team with Clarity and Control" August 6, 2025 5.0 Sage Intacct is a robust, scalable solution that gives our finance team the tools to work smarter and more efficiently. It’s ideal for organizations looking to grow and gain deeper financial visibility. Pros Sage Intacct has transformed how we manage financial operations. The multi-dimensional general ledger is a standout feature—it allows us to track financials across departments, locations, and projects with ease. The reporting and dashboards are highly customizable and provide real-time insights that support strategic decision-making. Integration with Rippling Payroll and Rippling Spend has streamlined our workflows, especially in payroll and expense management. The cloud-based platform is reliable and accessible, which is a huge plus for remote collaboration. Cons The custom report builder has a learning curve and could be more intuitive for non-technical users. Initial setup takes time, but once configured, the system runs smoothly. Review Source Response from Sage Software August 14, 2025 Thanks so much for your kind and thorough review. I'm glad to hear everything is running so smoothly for you and that you're making the most of Intacct's incredible features. I'll also be sure to share your feedback about the learning curve with our product team to see if there are ways we can simplify the custom report builder. Reach out to me if you have specific examples of ways we could improve. Thanks again! Consultant Used the software for: 3-5 years ### "Lead consultant " May 6, 2026 5.0 Pros Flexibility, all in one, real time. User friendly. I can have a strong data visibility, cloud based. Cons UI design some times is confusing. Support is sometimes not very efficient. Approval workflow design is not very flexible and or customizable. Review Source RS Rahul S. Assistant Financial Controller Used the software for: 3-5 years ### "Very effective and useful accounting tool for all types of users" October 1, 2025 5.0 Very user friendly and user can use this with minimal accounting knowledge. "Help on this Page" is great helping hand. Pros Flexible, ease of use, meaning and useful updates. Robust multi-entity and multi-currency consolidation Real-time dashboards and reporting Strong general ledger flexibility Cons Fixed Asset Module is not effective. It takes too much time to download the report. No easy option if records are more than 20k for depreciation schedules Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) GP was outdated and not serving our needs Review Source CFO Used the software for: 3-5 years ### "Good finance system" April 28, 2026 5.0 Overall it is a very good financial system and easy to use. I would recommend to other organizations. It is Good. Pros easy to use with so many dimensions. User friendly design to build your own report and track financial result Cons The whole package is very Expensive and the model is charged by different module. I hope Sage Intacct can be more affordable. Review Source Financial Analyst Used the software for: 1-3 years ### "Financial Analyst" May 5, 2026 5.0 Sage Intacct has been very responsive on the customer service. We’ve used the AR module, which helps in tracking a lot by asking for payments from our funders. This helps us a lot. Pros Invoicing part: My team and I are using the account receivable module and it makes it easy to track the aging receivable as part of the invoicing process. Cons There are different modules or add ons that I have not been explored, so my least favourite part would be not being to explore all of them while figuring out all the functionalities. Review Source CFO Used the software for: 3-5 years ### "Highly recommend this great accounting/business software!" April 22, 2026 5.0 Overall my experience has been very good with customer support, ease of use, providing good reports for financial reporting and analysis. Pros I love that this one system handles most of our business, accounting, budgeting, purchasing, cash flow needs. Cons The cost. I understand the cost and our rep has been good about negotiating annual prices increases. Review Source Executive Director of Finance Used the software for: Less than 1 year ### "Great Product " May 5, 2026 5.0 Great. Then implementation team was professional understanding and very flexible during and after implementation Pros Been able to attach files to all entries as I am able to retrieve during reconciliation process or any other time Cons Having to go to a third party as after implementation regardless of who made an error (us or third party) we get charge for the correction Switched from Our owner wanted better system for reporting and intercompany Review Source Staff Accoutant Used the software for: 3-5 years ### "Staff Accountant" May 11, 2026 4.0 Overall, I enjoy using sage intacct. Creating manual bills is super easy and being able to mark as paid is a breeze Pros Invoice management and ease to locate invoices. Love the option to create multiple different views under each module and being able to access platform readily Cons Biggest concern is the customer service feature. We use a third party provider (baker Tilly). They are helpful, but would be better to have a live agent sometimes Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.