# Page 2 | Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sage Intacct the right Real Estate Accounting solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76/Intacct/reviews --- Sage Intacct 4.3 (606) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 2 - Reviews of Sage Intacct ## Showing most helpful reviews Showing 26-50 of 606 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PK Patricia K. VP, Finance and Operations Hospitality Used the software for: 2+ years ### "One Happy Accountant" March 18, 2026 5.0 I struggled with the concept of dimensions in Sage Intacct during the exploration phase with my integrator. After I came to understand that it was like magic happened. It changed the way I thought about the chart of accounts, transactions, reporting and how streamlined I could make the audit. It has been an amazing journey and I hope to finish my career with Sage Intacct being the last accounting application I ever use! Where was this during the first 25 years of my career? Pros The thing that I like most about Sage Intacct is the flexibility to design and tailor dashboards and dashlets to each of our team members with budget responsibility. The ease of use of the drill-down ability enables the non accounting team to view their spend real-time, which enables them to focus on their mission centric tasks and maximize ROI. As a bonus. it enables the accounting team to be hyper efficient and focus efforts on higher level tasks. That makes the investment in dashboards a must have for our organization. Cons Honestly, I have been the CFO of my organization for 18 years and have used a wide variety of accounting applications over the course of my 30 year career. I can honestly say, there isn't much that I don't like about Sage Intacct. Maybe I'm fortunate (or just got lucky), but I can't recall experiencing a bug or issue with the product - which is not true for the other applications I have used. Updates are frequent enough, but not too frequent. I have been using Sage Intacct for 4 years and have yet had to log a single support ticket. When I have stumbled onto what could have been bugs or issues, I can usually find the solution/answer in the training materials or help database. Well done Sage team! Well done! Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) We needed more flexibility and better, easier reporting capabilities. Review Source RD Ross D. Corporate Controller Construction Used the software for: Less than 6 months ### "Pretty Good But Pretty Frustrating" January 16, 2026 3.0 Overall I'd say that overall it's fine. I do feel like trying to find information in Sage is very frustrating and time consuming. Hopefully as I get more used to the system I'll get more comfortable with how to find data, but for the most part I feel like it is not as intuitive as it could be. Pros I like that Sage has good integrations. Additionally the Sage University and amount of available trainings are very helpful. Cons I feel like getting data out of Sage can be very difficult and cumbersome. I feel like I'm constantly running reports trying to find what boxes I need to check to get the right data out of the system. For example, I previously worked with Business Central and my main starting point for finding GL data was the Chart of Accounts where I could see balances as of "right now". From there I could click on the balance and drill down into the GL data and filter by dates and date ranges to quickly see what data I was looking at. I could then click on "Find Entries" to drill down even further. In Sage I can't even see what a GL balance is without running a Trial Balance. Additionally, I have to make sure I run the TB for a wide enough date range so that if I have to hunt for a transaction I can make sure its in there, otherwise I'll have to go back and adjust the parameters. Then once the GL data is displayed, I'm not able to sort it in any way (largest to smallest, etc.). The only way to sort the data is by exporting it to excel, sorting it, finding your transactions, then going back into Sage and hunting for it manually again. Additionally, when Sage opens things in a separate "popup" window, it only allows me to have 1 "popup" window open at a time. If I'm looking at a transaction in a popup then I click on something else that requires a popup, the first popup is overridden by the second one. This makes searching for transactions and trying to follow what happened in the system very difficult because I'm not able to view all the info I need to at once. Additionally, it feels like I'm not able to customize reports to provide all the information I need in one place. For example, if I'm trying to understand the value of invoices sent out in a certain date range by location, I can't just run the "AR ledger" report. In order to get the Location ID of my AR data, I have to run an "Invoice Analysis" report, which has multiple lines per invoice (to show the individual line items on every invoice), export that detail, then create a pivot table by location. Maybe this can be solved through a custom report, but those aren't intuitive either. It gets very frustrating when I know the information is in the system but I can't customize the columns in reports to show the date in the most useful way, I have to jump through hoops to get what I need. Switched from [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) I moved companies. My previous company used Business Central and my new company uses Sage Intacct. Review Source DN Donna N. Accounting and Finance Director, Director of SHIINE Non-Profit Organization Management Used the software for: 1-2 years ### "Sage Intaact Training and Implementation" March 13, 2026 3.0 Training was very fast and furious with very little time to try the system before it was on to the next training. I would encourage more in depth training on each piece with time to do on the system before adding another training. Reporting was part of the end of the training and it was a blur by the time I needed it. Training team is very good, just not enough of it. Pros East of entry into the system and being able to scan everything in one place. Payment approvals in the system. Cons Reporting is limited and hard to manipulate to get what you need. No invoice approvals in the system to assign to users to sign off to keep it paperless. Alternatives considered [MIP Accounting](https://www.capterra.com/p/116591/MIP-Accounting/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Reason for choosing Sage Intacct We thought it had the best features, the ease of transferring our data, robust reporting, invoice controls and approvals. We didn't get all the items we thought were included in the system. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Great Plains Dynamics System is sunsetting in 2027 and we needed a system that did not require a server with more features. Review Source AW Amber W. Senior Director of Finance Health, Wellness and Fitness Used the software for: 2+ years ### "Customizable with Integrity" March 23, 2026 4.0 My overall experience has been very good. Sage is very customizable to our needs and allows us flexibility while maintaining accounting integrity. Pros The flexibility of the dimensions. It allowed us to report from various angles which helps with efficient decision making. Cons I wish there were more canned reports that can be edited. Many reports have had to be built from scratch which can be time consuming and a lot of trial and error. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Sage was clearer in their ability for HIPAA compliance Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed more options to track and report (dimensions) and had HIPAA compliance capabilities Review Source JB Julie B. ERP Senior System Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Sage review" November 30, 2025 4.0 Sage has some limitations one is closing a project but can still see it in a dashboard and some features we didn't have previously which is nice like federal invoicing. Pros I like the online access so IT isn't having to help. There are some functions in invoicing that I didn't have before but there are also some negatives. Sage is basically easy to use. Processing AP payments is easy. Cons Sage doesn't have some things and you can't just sync it to a database to get information out of it without another subscription so value for the money is not great. It seems like bugs come on just before an update is going to happen which seems weird. Customer support is ok but could always be better. Alternatives considered [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Reason for choosing Sage Intacct Our \[sensitive content hidden\] wanted it so she made a case for it and got it. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Dynamics SL was going out of support so we had to switch. Not in your list above. Review Source PM Phillip M. CFO Non-Profit Organization Management Used the software for: 1-2 years ### "Sage Intacct" November 26, 2025 4.0 Sage Intacct is a strong fit for nonprofits that need transparency, compliance, and multi-dimensional financial insight. It provides clear visibility into programs, grants, and funding sources, which helps organizations make data-driven decisions and meet reporting requirements with confidence. While the setup and training require an upfront investment, the long-term benefits—streamlined audits, reduced manual work, and stronger financial oversight—make it a valuable solution for mission-driven organizations looking to scale their impact. Pros Accessible from anywhere, with strong role-based permissions and the ability to grow with the organization. Smooth connections with systems like Salesforce, bill-pay platforms, and budgeting tools. Real-time access, clear audit trails, and solid internal controls make audits smoother and reduce manual reconciliations. Customizable dashboards give executives and program managers clear visibility into budgets, spending, and outcomes. Cons The system is powerful, but navigation and setup can feel complex for new users. Some advanced reports or workflows require help from consultants or Intacct partners. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Sage Intacct Cloud Based and was more cost effective at the time. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We had outgrown the software and wanted a streamlined system for purchasing. Review Source EAJ Esami Allan J. Web Developer Information Technology and Services Used the software for: 2+ years ### "The Real Guru for Financial Management." August 27, 2025 5.0 Overall Sage Intacct is scalable accommodating the growth of businesses without compromising performance. It caters to the financial needs of small enterprises to large, more complex organizations. Pros It is simple to generate custom reports .Has a intuitive and user friendly interface that make it easy to use and understand.Automate billing and invoicing process.Prioritizes the security of financial data. Simple to track and manage our cash flows.Very professional and responsive customer service team . Cons The customization of invoices of Sage Intacct require extra skills since mostly is abit advance which takes time and need a training. Review Source JC Jackie C. Director of Finance Mental Health Care Used the software for: 2+ years ### "Made for Accountants" September 17, 2025 5.0 I really like Sage Intacct. The implementation was pretty easy, the various input screens within the applications are similar, so training is easier, the many dimensions and customization helps us with tracking and reporting. Pros I like Intacct’s automations, as they help us keep our accounting team lean and efficient. I like all the dimensions that help us track grants and other funding sources. I have found the system to be very intuitive. Cons The cost is a bit prohibitive, but it’s in line with its competitors. The support is sometimes not very responsive. Alternatives considered [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Ease of use, AICPA endorsement, & that it was designed by accountants Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) QB was becoming unstable with all the info in it. There was not a good method to track funding in place. We simply outgrew it. Review Source Response from Sage September 22, 2025 Thanks for your thorough review, Jackie. We're glad that Sage Intacct is helping you scale and excel. I'll also be sure to take your feedback regarding cost and support back to the appropriate teams. Please let me know if you need anything else. RH Rick H. CFO Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Sage and integrated partners do it all to save staff time" March 23, 2026 5.0 Working with a strong Sage certified setup team was critical and continues to payoff for us with Sage being custom designed to our needs. Pros It creates efficient processes for all accounting functions. Partner software that integrates with Sage is outstanding. Cons In recent years the price has increased substantially. I have seen more than a 20 percent increase and had to sign a long term contract to manage the cost increases. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Sage Intacct It is much more sophisticated with better internal controls and rights. Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) To go to a web based software from a network based that took ongoing updates and maintenance with a consultant. Review Source JR Jennifer R. COO Accounting Used the software for: 2+ years ### "Improve on Customer Service" August 28, 2025 3.0 The software is easy to use and train our team on. It meets our needs for the trust accounting service line of our firm. The customer service is not so great and if something does not improve on our experience there, we may consider moving to another software. We recently implemented Netsuite in our CPA firm and are very happy with it and the service we are receiving. Pros Sage Intacct is user friendly and has worked well for our needs. We utilize the software to manage the accounting for approximately 300 health and welfare trusts. Cons The customer service can improve. When we were sold the product, one feature that we were looking at is the ability to make ACH payments directly from Sage. After implementation we were told it could only be set up for one bank account. We were very clear during the entire implementation process that we had a few hundred bank accounts. That was disappointing. Second, each year for our renewal we bring the ACH issue up to see if anything has changed and we have asked multiple times about reporting. We run general ledgers for each of the trusts quarterly and have to manually run each report. We want to see if there is a way to batch run and save individual reports. Last year our rep never circled back and this year it is still floating out there. I'm not sure why that request is so difficult to accommodate. Also, I just received our subscription renewal for the upcoming year and the rates increased anywhere from 31% to 44%, this is unacceptable. They threw in a 3 year subscription to lock in rate increases and that was not an option previously. I manage software costs for our CPA firm and have not seen any increase to this magnitude and it is unacceptable. Last, a couple years ago we double paid our annual subscription because we had forgotten it was on auto pay. It is impossible to get someone on the phone to address these types of issues. While it was our error, it took far too long to resolve and have the money returned to us. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct It seemed to meet our needs better than the other products available at the time. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) The product we were using was not being updated or supported and we wanted to move to a cloud solution. Review Source Response from Sage September 29, 2025 Hi, Jennifer. Thanks so much for taking time from your busy schedule to review Sage Intacct. We're glad Intacct is mostly meeting your needs but are admittedly concerned about your experience with Support. Please reach out to me if you have time so let me know whether you purchased Intacct from a reseller or you're getting support directly from Sage. That will help me share your feedback with the right team and hopefully right the ship for you and your firm! SB Skylar B. Director of finance Hospital & Health Care Used the software for: 2+ years ### "Sage Review" August 29, 2025 5.0 Overall, I am extremely satisfied with Sage. It is leading the industry standard and significantly improved the functionality of our finance department. Pros Sage is very flexible. I've used Sage in multiple industries, and the flexibility of Sage makes it a good fit across the board. Cons While the reporting is quite robust, it is a steep learning curve on building reports. If there was one thing I could change, it would be making a few report builds more accessible to those with limited knowledge and limited needs - while still maintaining the current structure for more complex needs. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct I've used both systems in the past. Sage was a better fit for the healthcare industry. Switched from [Espresso](https://www.capterra.com/p/216096/Espresso/) The previous system was extremely outdated and limited productively and progress. Review Source Response from Sage September 29, 2025 Thanks for the glowing review, Skylar -- and we're constantly looking for ways to accelerate product literacy, so thanks for alerting us to learning barriers related to report customization. I'll share this feedback with our product teams. SB Shawna B. Accountant Non-Profit Organization Management Used the software for: 1-2 years ### "Intacct Review" November 24, 2025 4.0 Overall, my experience with Sage Intacct has been excellent. We previously used Sage 50, so moving to a cloud-based system gave us real-time visibility and much better reporting capabilities. After implementing automation, we eliminated a lot of repetitive tasks in AP/AR and month-end, which significantly improved accuracy and turnaround time. The combination of a more modern platform plus automated workflows really streamlined our financial processes. Pros It made accounting reporting feel easy. The visibility and automation were the biggest wins. Importing bank files during bank reconciliation has improved that process significantly. The automation has also been extremely helpful. Cons The only challenge we experienced was around integrations. Sage Intacct doesn’t connect directly to our bank, and syncing with Concur came with added fees. It wasn’t a dealbreaker, but it did add some extra steps. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) we wanted a cloud based system and the software we were using was outdated. Review Source VR Verified Reviewer Controller Construction Used the software for: 2+ years ### "Great Accounting Software - I would highly recommend!!!" August 5, 2025 5.0 Overall I have enjoyed using Sage Intacct and would recommend this software to any mid-size business. The ability to use customized fields, dimensions, reports, etc. makes it far superior to other accounting software. Pros Sage Intacct is a great accounting system that is very customizable. It is not as easy to use as a software like QuickBooks Online, but is much more customizable and has greater controls. You can easily create recurring transactions such as journal entries, bills, and invoices for automation. The import function for journal entries has been heavily used in our month end close process which has sped up reconciliations. Cons Biggest complaints my staff have had with using Sage Intacct is that it isn't as easy to delete or correct mistakes like in QuickBooks Online. However, I believe this is a benefit as it provides a better audit trail. It also helps my staff to be more diligent in inputting information correctly the first time thus cutting down on mistakes. Sometimes it also takes a few clicks to get from the general ledger down to the transaction you are looking for. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Several reasons including customization, additional dimension reporting, dashboards, integration with Procore, multi-entity reporting, additional controls, etc. Review Source Response from Sage August 14, 2025 Thanks so much for your thoughtful and thorough review. We're glad to hear Sage Intacct is driving such great results for you and your team. Let us know if you ever need anything! VR Verified Reviewer Controller Legal Services Used the software for: 1-2 years ### "Sage Intacct Empowers Our Finance Team with Clarity and Control" August 5, 2025 5.0 Sage Intacct is a robust, scalable solution that gives our finance team the tools to work smarter and more efficiently. It’s ideal for organizations looking to grow and gain deeper financial visibility. Pros Sage Intacct has transformed how we manage financial operations. The multi-dimensional general ledger is a standout feature—it allows us to track financials across departments, locations, and projects with ease. The reporting and dashboards are highly customizable and provide real-time insights that support strategic decision-making. Integration with Rippling Payroll and Rippling Spend has streamlined our workflows, especially in payroll and expense management. The cloud-based platform is reliable and accessible, which is a huge plus for remote collaboration. Cons The custom report builder has a learning curve and could be more intuitive for non-technical users. Initial setup takes time, but once configured, the system runs smoothly. Review Source Response from Sage August 14, 2025 Thanks so much for your kind and thorough review. I'm glad to hear everything is running so smoothly for you and that you're making the most of Intacct's incredible features. I'll also be sure to share your feedback about the learning curve with our product team to see if there are ways we can simplify the custom report builder. Reach out to me if you have specific examples of ways we could improve. Thanks again! CC Cathy C. Accountant CPA Higher Education Used the software for: 1-2 years ### "Sage Intacct Roles and Processes" July 14, 2025 5.0 I thoroughly enjoy using Sage Intacct and still learning the process and have no major complaints. Looking forward to learning more about the reports features. Pros Sage Intacct was purchased to move our accounting records into a multi-entity software for financial reporting. Strengths: User friendly with easy to use menus, multi currency, both TOP and ENTITY level transactions, and multiple levels of permissions; you can create job roles. Easy integration for payroll purposes (Paylocity). We have not started to use our Fixed Asset Module. Weaknesses: the 'Other Receipts' has no approval process such as Draft to Post Cons Software comes with a price. We're spending about $80k and this is for Software in the Cloud -- we don't own it. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing Sage Intacct My boss had worked w/Netsuite before and wasn't happy with Switched from [Quadra](https://www.capterra.com/p/183438/Quadra/) it was installed over 20 years ago and the organization wanted to move the accounting from France to the US Review Source Response from Sage July 21, 2025 Hi, Cathy. We're ecstatic you're enjoying Sage Intacct. We're also glad you're upskilling in the reporting features. (Get ready to love Sage Intacct even more because most of our customers love the reporting capabilities!) Please let us know if you need anything! JM John M. CFO Computer Software Used the software for: 2+ years ### "Sage review" July 8, 2025 4.0 Solid accounting system with good controls, to efficiently process transactions and month-end. excellent learning tools. Pros the ability to tailor it to our needs, and the ability to add users. the API integrations are very helpful. Cons certain things like reporting and invoices etc are very complicated and difficult to make updates to . Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Functionality and price, the ability to modify, and too difficult to maintain. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) not robust. limited controls and other features. Review Source Response from Sage July 23, 2025 Thanks for your review, John. Feel free to reach out if you have some ideas on how we can simplify reporting and invoices. I can liaise with our product team to get some your ideas considered for our roadmap. SH Steve H. Project Manager Telecommunications Used the software for: 1-2 years ### "Happy customer" July 14, 2025 5.0 We went live Feb 2024, and have had a very good experience with it. The kickoff was on time and done well with the team that we used. I look forward to using Sage until I get to the age of retirement, which is nowhere in sight! Pros Once you get into the system, it is very manageable and easy to manipulate for your needs. It has a ton of reports that you can customize yourself, with no assistance needed from the Sage support team. It's easy to add items and projects as needed. Cons The inventory system is not suitable for our needs. Due to the amount of line items that we are using, and different manufacturers of materials it has become more of a headache to use the Sage inventory system than to use Excel. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[PenguinData](https://www.capterra.com/p/130556/PenguinData/) Reason for choosing Sage Intacct The amount of money that each of the products wanted for simple licenses didn't make sense. Switched from [Vitruvi](https://www.capterra.com/p/178208/Vitruvi/) We had issues within Vitruvi, and they were not receptive to the needs that we had. Review Source Response from Sage July 22, 2025 Thanks so much for your review, Steve! We love YOUR love for Sage Intacct. I'll be sure to pass your feedback regarding the inventory module to that appropriate team. But don't give up on that module just yet. We're constantly making improvements! JK Jana K. Controller Food & Beverages Used the software for: 2+ years ### "Good accounting software" July 8, 2025 4.0 Good program, but did not serve our puposed for production and inventory tracking. We were not able to find proper solution. Pros User friendly. Easy to learn, systematic. I like the reporting package, and building reports for Dashboards. Cons AP Automation, it doesn't work same as other platform. We complaind about it and were received automated response that technical team works on it for sevaral months. We migrated to different ERP before the issue was resolved. We made couple of times costly mistake to assign business licences, for small company these were extream extra costs by mistake and not to be able to negotiate these was a bummer. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I was not a part of the decision, I think the idea was that production and inventory and costing would work better for the company. Review Source Response from Sage July 22, 2025 Hi, Jana. Thank you so much for your thorough review. Most people love our AP Automation features, so I'd love to learn more about your experience to see if there's any way I can support. Let me know if you have time to chat. KS Kimberly S. CEO Accounting Used the software for: 2+ years ### "Biggest and Best Bang for the Buck" July 14, 2025 5.0 I have used Sage and it's predecessors professionally and personally for over 40 years. It is affordable, relatively easy to use once you understand it and it's got a lot of options as to size, cost and accessibility for a variety of applications. Pros I like the audit trail. One of the negative comments was that "You can't go back and change the numbers." GOOD. As a professional Accountant and Tax representative, being able to just change the numbers without a proper journal entry reversing the error and putting it in correctly causes significant transactional tracking problems. I use and recommend Sage products for my clients and that detailed audit trail is critical in locating and correcting problems and explaining things during an audit. NEVER change that! Cons I don't like that your sales department doesn't fully understand the product nor do they know anything about bookkeeping. So I can't just send my clients directly to you. I have to call, find out which product is best and then have my client buy it. I have one client that spent $60k on a software she didn't need because a Sage representative told her your software couldn't do what she needed when I know for a fact that it CAN! Your salesperson simply didn't understand the full capabilities of the software and how to use it. That's not good. Review Source Response from Sage July 21, 2025 Thank you so much for this amazing and thorough review, Kimberly. And thanks for being such a loyal customer. Your feedback is the 'cons' section is also incredibly useful. I regret you and your clients have had these experiences, but I'll be sure to share your product education feedback with the leaders of our customer-facing teams. Please don't hesitate to reach out if you need anything. CH Cortney H. Staff Accountant Hospital & Health Care Used the software for: 6-12 months ### "Adequate Software" September 9, 2025 3.0 It has been a long trying process to get everything working correctly. Our manager suggests spending more money to get consulting hours without the promis it will work as expected. We even asked for a demo to confirm it would work without any success. Pros Once you train yourself on how to use it, It isn't difficult to use when things are set up correctly. Cons The set up not complete by consultant and now trying to get it done by myself to not spend more money which is ridiculous for how much we spent Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Price was the main factor, but we are regretting that decision now. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Legacy system was being discontinued so we had to change Review Source Response from Sage September 22, 2025 Hi, Cortney. Thanks for taking the time to review Sage Intacct. This is definitely not the experience we want customers to have. Do you have access to the Intacct Community for crowdsourcing solutions? And access to the training library and Sage U? Please let me know what you're trying to accomplish, and I'll try to find some resources for you. RS Rahul S. Assistant Financial Controller Accounting Used the software for: 2+ years ### "Very effective and useful accounting tool for all types of users" September 10, 2025 5.0 Very user friendly and user can use this with minimal accounting knowledge. "Help on this Page" is great helping hand. Pros Flexible, ease of use, meaning and useful updates. Robust multi-entity and multi-currency consolidation Real-time dashboards and reporting Strong general ledger flexibility Cons Fixed Asset Module is not effective. It takes too much time to download the report. No easy option if records are more than 20k for depreciation schedules Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) GP was outdated and not serving our needs Review Source kB karen B. Financial Director Non-Profit Organization Management Used the software for: 2+ years ### "review nonprofit user 4 years" January 16, 2026 4.0 mostly good, would like more support specific to our set up, have had trouble with the SIP budgeting add on Pros ease of invoice input and reporting capabilities, like the ability to recreate a transaction and make updates Cons cost and flexibility in set up, as a non profit i feel like we had to fit a square peg in a round hole and it feels clunky Switched from [FIMS](https://www.capterra.com/p/10005375/FIMS/) FIMS was continually crashing and was no longer supported when we switched Review Source MM Matt M. VP CFO Religious Institutions Used the software for: 2+ years ### "Good start but a lot more needed" January 16, 2026 4.0 While we have a good standard Sage solution, with the guidance we needed or paid for, we made some bad implementation choices/settings. We now need more standard processes, people and controls to ensure that data is entered consistently across or 80 business units. Pros Accounting - it has allowed us to create a professional and standard accounting platform across the diocese Cons Bugs and Issues - my background is IT and I am shocked at the number of bugs and issues we continue to face. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) To get one easy to use solution for all 80 units Review Source AP Abigail P. Manager Accounts Payable Hospital & Health Care Used the software for: 2+ years ### "My First Favorite AP System!" March 18, 2026 5.0 Every method of Sage Intacct customer support I have used has always resolved any issues thoroughly. Our additional support package is amazing. Pros I use Intacct daily and find the platforms very intuitive to navigate and use. I enjoy learning new features as they are added to keep up with current tools for success! Cons There are a few small features not available at this time. But there are always alternative methods to get the results I need. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Modernized platform features, streamlined processes, multi entity support. Review Source NB Nicole B. Controller Wholesale Used the software for: 2+ years ### "Great Product and interface with ServiceTitan " March 13, 2026 5.0 Pros It is the most robust system that interfaces with ServiceTitan. We are able to feel confident of a controlled environment. Cons The fixed asset module is cumbersome versus what I would expect. We have never successfully implemented it for tax depreciation and still do that on a spreadsheet. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Sage Intacct We chose Sage for a more robust system with controls. Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) We switched for the integration with ServiceTitan Review Source Talk to a Capterra advisor for free and get results within 15 minutes.