# Sage Intacct Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sage Intacct Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/76/Intacct/?utmsource=slatehq.com

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# 

 Sage Intacct Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sage Intacct

## What is Sage Intacct?

Choose the flexible and scalable financial platform that delivers deep accounting capabilities, including payroll, tax filings, and inventory tracking tools, across multiple industries designed with a single aim—to accelerate your success. Small to medium-sized businesses prefer Sage Intacct for its ease of use, integrated multi-dimensional reporting, high customer satisfaction, dedicated support, and more. Maximize impact and future-proof your business with a partner who can scale with you.

## What is Sage Intacct used for?

[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Recognitions

Shortlist

Overall rating

Based on 713 user reviews

Reviews sentiment

Positive

86%

Neutral

11%

Negative

4%

Pros & cons

Flexible cloud-based financial platform

Real-time customizable dashboards

High and escalating costs

Frequent technical glitches and errors

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Billing and Invoicing / 2026
-   Expense Report / 2026
-   Financial Reporting / 2026
-   Order Management / 2026
-   Purchasing / 2026
-   Accounts Payable / 2025
-   Accounts Receivable / 2025
-   Budgeting / 2025
-   Enterprise Resource Planning / 2025
-   Financial Management / 2025
-   General Ledger / 2025
-   Recurring Billing / 2025
-   Spend Management / 2025
-   Time and Expense / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Sage Intacct alternatives

[4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.0 (615)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.3 (2,258)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/76/Intacct/alternatives/)

## FAQs about Sage Intacct

Overview

### What problems does Sage Intacct solve?

Sage Intacct solves manual month-end close, error-prone consolidations, fragmented reporting, and poor visibility across entities, departments, projects, and currencies. Finance teams, controllers, CFOs, project managers, and nonprofit leaders use it to automate billing, approvals, reconciliations, and recurring entries while giving executives real-time dashboards for faster decisions.

Answer based on 214 reviews

Overview

### Which roles and teams benefit most from Sage Intacct?

Sage Intacct is most used by finance and accounting teams, including controllers, accountants, accounting managers, and finance directors who manage general ledger, accounts payable, accounts receivable, reporting, and month-end close. CFOs, CEOs, and finance leaders rely on dashboards, budgeting, and financial visibility, while analysts and project managers track performance and spending.

Answer based on 650 reviews

Overview

### What company size and industries is Sage Intacct built for?

Sage Intacct is built for growing organizations above $5M in revenue, with 63% of reviewers from small businesses and Non-Profit Organization Management leading at 13%. It also serves midsize businesses at 22% and enterprises at 15%, with strong use in Accounting at 11% and Hospital & Health Care at 8%.

Answer based on 712 reviews

Features and Usability

### What are the key features of Sage Intacct?

Sage Intacct includes core accounting tools such as general ledger, accounts payable, accounts receivable, billing and invoicing, and bank reconciliation. Its differentiators are custom reporting, dimensional financial reporting, dashboards, multi-entity consolidation, approval workflows, and API integrations, which support real-time visibility, audit trails, and configurable finance processes.

Answer based on 230 reviews

Integrations

### Which third-party tools and platforms does Sage Intacct integrate with?

Sage Intacct integrates with over 100 third-party tools, including Microsoft Excel and Microsoft Outlook for reporting and email, Expensify, BILL, and Nexonia for expenses and payables, plus Salesforce, Authorize.net, and ADP Workforce Now. Official catalog listings also include Avalara, AvidXchange, Airbase, and BlackLine.

Answer based on 130 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Sage Intacct?

Sage Intacct offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say everyday users, beginners, and nontechnical staff often ramp up quickly for basic tasks, while admins, report builders, and multi-entity teams usually need more time and structured training.

Answer based on 97 reviews

Getting Started and Support

### What customer support options does Sage Intacct offer, and how do users rate the experience?

Sage Intacct offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as mixed: many report quick, helpful responses, useful articles, webinars, and community resources, while others cite slow ticket resolution, inconsistent expertise, and difficulty reaching the right person for urgent issues.

Answer based on 137 reviews

Security

### How does Sage Intacct handle data security and access control?

Sage Intacct uses role-based permissions, customizable user access levels, strong internal controls, audit trails, audit controls, and backup to protect financial data. Reviewers value locking down users by function and maintaining remote access, though some say setup can be cumbersome, restrictions overly aggressive, and occasional login or two-factor issues frustrating.

Answer based on 76 reviews

Custom reporting

### How good is Sage Intacct for custom reporting?

Sage Intacct offers flexible custom reporting with strong dimension-based analysis, but building advanced reports often takes training and extra effort. Finance teams value real-time financial reporting, drill-down visibility, and customizable dashboards, while some small business users and non-financial staff find the report writer dated, complex, and less intuitive for ad hoc needs.

Answer based on 230 reviews

## Who uses Sage Intacct?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 184 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 184 reviews

Finance & Accounting

61%

Finance & Accounting

61%

Administrative

24%

IT & Software Development

3%

Consulting

2%

Others

10%

Top industries

Based on 184 reviews

Non-Profit Organization Management

52%

Hospital & Health Care

13%

Health, Wellness and Fitness

12%

Accounting

12%

Other

11%

## Pros and Cons

Flexible cloud-based financial platform

98% positive reviews out of 49

Most reviewers indicate cloud integrations enable secure, remote access and real-time collaboration from any location.

Toni Z.

Finance manager, 11 - 50 employees.

"Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities."

High and escalating costs

59% negative reviews out of 73

Some reviewers indicate pricing is expensive, with rising fees and extra charges for features or support.

David S.

President, 11 - 50 employees.

"Cost is becoming unreasonable from initial start of contract. Despite discussions about this, the account manager continues to try and get more money. Despite hours left on contract, I was required to sign a new agreement committing to additional cost."

Real-time customizable dashboards

97% positive reviews out of 31

Most reviewers describe dashboard features as highly adaptable, offering instant insights and supporting informed decisions.

Joey W.

Staff Accountant, 51 - 200 employees.

"Its customizable dashboards and robust reporting tools allow quick access to key financial insights, helping with faster and more informed decision-making."

Frequent technical glitches and errors

74% negative reviews out of 58

Most reviewers report bugs and issues cause delays, complicate error correction, and require significant effort to resolve.

Matt M.

VP CFO, 1,001 - 5,000 employees.

"Bugs and Issues - my background is IT and I am shocked at the number of bugs and issues we continue to face."

Streamlined multi-entity operations

97% positive reviews out of 30

Most reviewers report multi-entity management simplifies consolidations, supports multiple currencies, and saves significant time.

HEMANT K.

Manager, 201 - 500 employees.

"The dimensional accounting model and real-time dashboards significantly improved financial visibility and decision-making, while features like multi-entity consolidation and automation streamlined month-end close and reduced manual effort."

Complex account and payment processes

65% negative reviews out of 51

Some reviewers find accounts and payments confusing, with complicated workflows and difficulties handling renewals or transactions.

Anita M.

Finance director, 51 - 200 employees.

"This process is creating hundreds of account code combinations and making the audit much harder"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

General Ledger

4.6 (210)

88.10% of 210 reviewers that rated this feature as important or highly important

With this capability, you can easily manage, customize, and analyze transactions across multiple entities and dimensions. Reviewers appreciate the flexible structure, real-time visibility, ease of use, and robust reporting, though some mention bulk uploads can be time-consuming.

Bank Reconciliation

4.3 (205)

86.83% of 205 reviewers that rated this feature as important or highly important

You benefit from automated bank feeds, matching rules, and easy navigation. Reviewers indicate reconciliations are faster and more accurate, though some mention occasional syncing issues and wish for improved integration with all bank accounts.

Financial Reporting

4.1 (187)

85.56% of 187 reviewers that rated this feature as important or highly important

It gives you flexible, customizable reporting with built-in templates and dashboards. Some reviewers find report creation and modification challenging, but most appreciate the ability to tailor reports, filter data, and access up-to-date financial information for different stakeholders.

Income & Balance Sheet

4.4 (167)

88.02% of 167 reviewers that rated this feature as important or highly important

Sage Intacct offers continuously updated, customizable income and balance sheets. Users think the ability to tailor reports, drill into details, and group accounts is valuable, though some feel setup requires careful mapping and adapting reports can be complicated.

Access Controls/Permissions

4.2 (106)

91.51% of 106 reviewers that rated this feature as important or highly important

This aspect helps you customize user permissions for different roles and modules. Reviewers appreciate the granular controls and ease of setup, but some would like more detailed permission levels and find initial configuration occasionally confusing.

Accounting

4.6 (117)

86.32% of 117 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Sage Intacct 270 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

This aspect helps you customize user permissions for different roles and modules. Reviewers appreciate the granular controls and ease of setup, but some would like more detailed permission levels and find initial configuration occasionally confusing.

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Categorizes outstanding invoices based on the amount of time they have remained unpaid

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage adding fixed assets to proposed budgets

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Manage attendance for classes, shifts, meetings, or events

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Setup and send recurring or automated bills

You benefit from automated bank feeds, matching rules, and easy navigation. Reviewers indicate reconciliations are faster and more accurate, though some mention occasional syncing issues and wish for improved integration with all bank accounts.

Management of a legal case related to insolvency of a business or individual

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Material list of manufacturing parts and associated costs

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

A tool for automating mathematical calculations

Allow customers to cancel their subscription remotely.

Calculates a company's working capital which is the amount of money a company has available to run its business

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

A financial statement that lists a company's accounts and details the account type and balance

Receive and deposit or issue and record check payments

Issue payments to third parties via checks

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Track, store, and access client contracts or licenses

Establish requirements for testing to reduce risks

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Change one currency to another based on real-time rates/values

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Reports that show customers their invoices, payments, and balance on the account

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Rules followed by the software/AI can be configured by users to suit their specific needs

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Defines specific deal parameters to negotiate and secure deals

Buyer isn't billed until the period is up without any interest charges

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Process of automatically notifying clients when payments fail to ensure invoices are paid

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Manage the enrollment and onboarding of all new members and accepted applications

Integrate with existing ERP systems

Schedule and manage the logistics of activities and other gatherings

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Plan, pay and track business related expenses.

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage information and/or provide updates regarding student financial aid

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

It gives you flexible, customizable reporting with built-in templates and dashboards. Some reviewers find report creation and modification challenging, but most appreciate the ability to tailor reports, filter data, and access up-to-date financial information for different stakeholders.

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving architecture, engineering, and construction industry professionals

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Software designed for higher education organizations

Software is specifically designed to address the needs of professionals in the law industry

Intended for medical use such as diagnosis, treatment, and consultation

Software specialized for non-profit organizations

For realtors, real estate investors, property managers, and other real estate professionals.

Primarily serving churches and religious organizations

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Designed for small businesses

Designed to be used by trucking businesses

Form predictions based on past and present data/trends

Automate repetitive tasks such as filling out information or creating certain types of forms

Identify and prevent suspicious activity

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Manage allocation and performance of financial assets

Activities related to raising money for a specific cause

With this capability, you can easily manage, customize, and analyze transactions across multiple entities and dimensions. Reviewers appreciate the flexible structure, real-time visibility, ease of use, and robust reporting, though some mention bulk uploads can be time-consuming.

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Monitor application statuses, proposals and award funds

Compliant with HIPAA, which sets standards for sensitive patient data protection

Business model that charges based on the amount of time spent on an hourly basis

Automates core HR functions such as talent management, employee evaluation and learning management

Sage Intacct offers continuously updated, customizable income and balance sheets. Users think the ability to tailor reports, drill into details, and group accounts is valuable, though some feel setup requires careful mapping and adapting reports can be complicated.

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and handle financial assets as well as other investments.

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Automate workflows and trigger campaigns based on customer actions

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Manufacturing execution systems focus on quality control in the production process.

Monitor task progress and planned accomplishments to better manage project status

Access the system via a mobile application

Clients can submit payments via mobile devices

Scan and upload receipts to a central database using a mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage the accounting and financial aspects of multiple locations or companies in a single location

Manage and handle various international currencies

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

Manage and support multiple languages

Manage and support multiple locations

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

More than one location

Process payments via multiple modes directly through the application

Ability to handle several projects simultaneously

Create, send, and view electronic invoices

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Visually identify, define, and map all details and relationships surrounding business process models and elements

Organize and manage all processes/procedures involved in purchasing goods and/or services

Ability to link barcodes or serial numbers with specific items for identification

Plan and schedule the use of production resources

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Evaluate the degree to which business operations bring monetary gains

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Business model that bills clients an amount based on the project/task/job performed

The process of estimating and tracking the expenses incurred for a specific project

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Aligns purchase orders with incoming invoices and receiving reports

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Generate recurring invoices

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Review, approve and cancel requests for goods/services to be purchased

Assign available resources to various projects and tasks

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to create their own reports and financial statements

Manage and track orders being shipped to customers

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

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Features

4.2 (629)

4.2

Based on 629 reviews

## Pricing

Value for money

4.0 (546)

[View all Pricing Plans](https://www.capterra.com/p/76/Intacct/pricing/)

Value for money

4.0 (546)

4.0

Based on 546 reviews

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Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (578)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (578)

4.0

Based on 578 reviews

## User reviews

Overall rating

4.3

Based on 713 reviews

Filter by rating

5(331)

4(280)

3(77)

2(15)

1(10)

Mentioned topic

Sorted by most recent

MC

McKenna C.

Accountant

Non-Profit Organization Management

### "Overall, a positive experience using Sage Intacct"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

July 21, 2026

My overall experience with Sage Intacct is positive; using it is intuitive and the AP module is very new-learner friendly.

Pros

I like that Sage Intacct embraces AI for Accounts Payable. Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient. Processing payments against vendor invoices and recording charge payoffs for credit card transactions is also very simple and straight-forward.

Cons

The AI learning model could be improved; the coding it provides on recurring invoices doesn't fill in the allocation, and after a recent update it doesn't base the coding off of previous invoices. Instead, it splits the invoice according to the lines on the invoice which makes more work on deleting out all the extra lines, which then changes the invoice total. There is also a lack of customer service for Sage Intacct which is a pain point.

Switched from

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Blackbaud limited us with what we needed to do and was clunky. It wouldn't integrate with a credit card management software.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MS

Michael S.

Accounting assistant

Non-Profit Organization Management

### "Sage for the first time"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 13, 2026

Great experience! Now that i have been using it for some time i feel comfortable navigating, running reports and tracking my invoices

Pros

Great customer support from our provider. I use the invoice management system the most and it is very helpful in tracking AR

Cons

There is a lot to learn and it has taken time to switch over from quickbooks but that is the cost of more powerful software

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Not enough dimensions to properly track grants at different locations

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

Juan C.

VP of Technical Services

Computer Software

### "VP of Technical Services"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 6, 2026

Overall experience has been good. Our partner is very responsive and knowledgeable. Out of the box integrations with CRM systems are not available directly from Sage, however we've been able to find 3rd party integrations that make the integration more manageable.

Pros

SaaS solution that is stable and covers all our accounting needs. Seamless integration with our CRM system. Ease of Use by both our accounting department, COO and Sales team, with ease of use with Dashboards.

Cons

Dashboards load slowly. Get consistent complaints that the speed to run reports is slow. Reports require customized development to be able to calculate Gross Profit values, which should be offered as standard reports. Additional modules such as Contracts come in at a hefty price. Lower price point should be available for small business use. Also ability to process multiple orders at once automatically adds additional manual work.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Moving from On-premise to SaaS (Microsoft Dynamics GP). Old system was being end of life.

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reasons for choosing Sage Intacct

Ease of integrations, better overall ratings of the Sage product and ease of use with reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RN

Ravichandran N.

CFO

Non-Profit Organization Management

### "Intacct - best value for money accounting software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

July 3, 2026

Good. It could see how best to change and respond to technical questions in a timely fashion. It will help customers and their overall satisfaction.

Pros

Very user friendly. Does not need too many software or technical skills. That is the beauty about the software.

Cons

It does not have the feature of draft entries like Blackbaud. That is something that can be added by Intacct.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Our operations expanded. Needed a good software that good accommodate multi locations.

Alternatives considered

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Reasons for choosing Sage Intacct

simplicity and price compared to other products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IC

Ilaria C.

Cultural Journalist

Broadcast Media

### "Good for financial reports"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 1, 2026

I used it for a few weeks in our financial department, where I reinforced my knowledge of Sage. It can be difficult to use but it is very powerful.

Pros

Sage Intacct makes accounting and financial management easy for companies. It makes it easy to generate customized financial reports.

Cons

Without assistance or an everyday user to help you, it's hard to use Sage. The fact is that this is financial software and some mistakes can't be undone, so you have to know what you are doing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Steve F.

Accounting Manager

Non-Profit Organization Management

### "Sage Intacct a great system the last 8 years!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 29, 2026

Overall, it is a great system. We installed it in July 2018 and has been flawless. System up all the time. Staff working remotely without any incidents. Customer support has been great over the years

Pros

Drill down capabilities of Dashboards and Financial Statements. Access via cloud and flexibility of the modules.

Cons

Integration of use tax software and or no native solution to track use tax and capability to remit. Manual process.

Switched from

[Grow](https://www.capterra.com/p/136247/Grow/)

Software not focused on needs of not for profit organizations.

Alternatives considered

[Multiview ERP](https://www.capterra.com/p/820/Multiview/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Sage Intacct

Either to large or costly for our needs. They each had other systems that were involved for report writing or certain modules like AP. Sage Intacct was fully integrated and we were looking for that at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PF

Poulard F.

Butterfield Market and Catering

Financial Services

### "Sage Intacct"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

Absolute and immediate financial visibility. This software eliminates accounting ambiguities and provides perfect traceability, allowing you to steer corporate growth with complete peace of mind.

Pros

The financial reports generated in real time are surgically precise, making presentations to the board of directors significantly easier. The cloud architecture is impeccably stable.

Cons

The user interface, while functional, maintains a very rigid and austere look that can intimidate non-financial team members. Furthermore, any custom report development outside of standard templates requires advanced technical skills, making the tool quite dependent on expert support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PI

Paul I.

Head of Finance

Non-Profit Organization Management

### "Intacct first year review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

June 29, 2026

Found support from the US difficult and slow. Had difficulty in joining the learning community with log in issues at their end.

Pros

The detail of information you can report on. Allocating payroll and expenses to individual employees.

Cons

American definitions and too many options. Difficulties in editing and finding the appropriate editing opportunities

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reasons for choosing Sage Intacct

I was contacted by Sage to see if we were thinking of upgrading and to discuss the opportunity to move to Intacct from Line 50

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matt S.

Financial Systems Manager

Renewables & Environment

### "Great Tool - some quirks"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 26, 2026

Great overall experience. I would summarize Sage as more robust system than one like Quickbooks, and it matches the power of an SAP or NetSuite, for the most part. There are a few UI nuances between those higher tier solutions & more bells & whistles, but it's a great core ERP with a lot of connectivity to outside applications making it a great candidate for lots of different companies.

Pros

Sage Intacct is a great tool for those that have outgrown a starter ERP but want to minimize the cost and upkeep compared to higher tier solutions. It allows for a lot of customization, automation & clean dashboarding / reporting. Embedded with a financial planning tool, it's a really robust system.

Cons

It is not always the most flexible and customizable tool within it's pre-established bounds & can lead to customizations or middleware integrations. There are a few operational components that are abnormal to accounting functions, such as customer refunds.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Yooz](https://www.capterra.com/p/188698/Yooz/)

better controls & better interface / processing for AP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Barry J.

Finance Manager

Performing Arts

### "Positive Move to Sage Intacct"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 25, 2026

Implementing Sage Intacct has been a massive step forward for our accounting function. The support received from our partner has been first class. Moving from Sage 50 to Intacct has brought many benefits and allows us to provide better reports.

Pros

Easy to use, many dimensions for capturing lots of data, easy to create new reports, excellent customer support with queries answered promptly

Cons

The Fixed asset module feels a bit outdated and could benefit from a refresh (might be the version we use). Pricing per module can be a bit expensive if there are only parts of the module you want to use

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Outgrown Sage 50, moved to bigger system that is web bassed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/76/Intacct/reviews/)

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