---
title: "Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Wrike the right Project Management solution for you? Explore 3027 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/76113/Wrike/reviews/"
page_type: "reviews"
language: "en"
---

Wrike

4.4 (3027)

[View alternatives](https://www.capterra.com/p/76113/Wrike/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 23rd, 2026

# Reviews of Wrike

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

TF

Thiago F

Head of Client ServiceMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines.“

April 16, 2026

DS

Daniel S

Manager, Marketing TechnologyLegal Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework.“

April 24, 2026

JV

Jaimin V

Project CoordinatoreInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability.“

June 3, 2026

MO

Mabel O

Events Marketing CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like.“

April 20, 2026

SF

Sarah F

Marketing TechnologistE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools.“

April 21, 2026

JD

John D

VP, Customer EngagementComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets.“

April 23, 2026

ER

Evan R

Marketing CoordinatorFinancial Services, 10,001+ employeesUsed the software for: 1-2 years.

“Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature“

May 13, 2026

SB

Serena B

Marketing AssociateMedical Devices, 10,001+ employeesUsed the software for: More than 2 years.

“I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to find the specific project I am looking for.“

April 20, 2026

## Showing most helpful reviews

Showing 1-25 of 3027 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

suman K.  
Associate Product Manager  
Education Management  
Used the software for: 1-2 years

### "Great for Managing Product Initiatives"

July 3, 2026

5.0

The experience overall for myself on Wrike has been really great. I use it for task coordination with product engineering feature developemnet, organize the product road map and with many other people. All of the tasks and timelines and updates with the product development on one platform simplifies me managing the whole process.

Pros

Wrike provides fantastic workflow customization, clear dashboard visibility, and strong reporting capabilities-enabling us to see where features are developing, and what's most important. Their collaborative features are fantastic for directly linking conversations and activity back to the right tasks. Wrike's other productivity tool integrations keep our product development moving.

Cons

Initial setup for this platform is a time-consuming process, and users need adequate training to maximize its functionality. The interface can get cluttered, and several customization options, and advanced reporting features are only available on premium plans.

Review Source

AK

Anastasia K.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Our team runs on Wrike now and we have almost no issues with it"

May 26, 2026

5.0

Prior to using Wrike, we were updating project status via email chains, keeping track of tasks via spreadsheets and checking-in on project status via Slack messages — none of which were connected. Thus, each question received approximately 4 different answers in 4 different places. Now all of these questions have a central location to receive an answer and because they’re tied together (contextually) including comments, files, and historical status updates – they get completed much faster and more accurately than when they existed in someone’s email box.

Pros

The cross-tagging is literally the first real game-changer for how our team works and so instead of having to create and maintain two separate versions of the same task/project, when something impacts both marketing and ops teams, you don’t have to duplicate anything or follow-up on multiple teams. I am beat from today and needed to write this down before i forgot about what i was saying. The Gantt view in Wrike is probably one of the better views i’ve used. The ability to drag dependencies around and have everything flow without breaking (this seems like a no-brainer), has been a pain point for many other platforms. Blueprints will likely also reduce your overall setup time if you’re creating similar types of projects, as once you get your blueprint set up correctly; you won’t be building from scratch every single time.

Cons

I find that the dashboard builder is somewhat underwhelming relative to the power of the rest of the application. While you’ll be able to get very basic widgets into the dashboard, most of the more detailed reporting capabilities require far too much clicking and sometimes the data just doesn’t report out in the manner that you’d expect. Request forms work fine, however new users often need to be walked through where their submissions end up post-submission, as it’s not clear. It may seem minor, but the notification section becomes cluttered quickly and i haven’t found a good way to clean it out without getting into settings and adjusting the noise levels. In terms of cost structure – there isn’t a lot of flexibility with the pricing tiers. Some of the really valuable features such as time-tracking reports and automated trigger functionality are restricted by higher tier plans.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Wrike has more features and has better support overall.

Review Source

Tyra O.  
People Operations Specialist II  
Computer Software  
Used the software for: 6-12 months

### "Great Tool-- Needs More Enablement Resources!"

May 27, 2026

3.0

Pros

What I liked most about Wrike was the ability to have visibility across my team and organize and prioritize our project and program work holistically. I felt that having this visibility and transparency helped us with our accountability and productivity.

Cons

I did not find that Wrike was very easy to use. I think they fall into the trap that many Project Management Software tools find themselves in-- too much flexibility and granularity. For organizations that are looking for structure and looking to build, this gives way too much up to the interpretation of the user. If this is to work as intended, Wrike needs to provide way more resources to customers in terms of best practices, training, , etc, to enable teams to build what works for their process flow. Without that pillar, it just gives the operations team the world with no where to run with it.

Review Source

JK

Jen K.  
Email and Digital Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Smart way to track Teams productivity"

April 28, 2026

4.0

I use Wrike daily to keep myself on track without having to meet with our team regularly. Dependencies help notify me when I'm up to work on a project.

Pros

Tracking of my daily to dos with visibility for the whole team. Workload charts to easily drag and drop tasks to fit my schedule. The ability to build the system out to work for our needs. Customer support was very responsive to any questions and troubleshooting. A great way manage our work throughout the entire organization and maintain visibility. Easy way to track our teams productivity!

Cons

We had to build the system out to work for our needs which causes some inconsistencies on how we used the system across business units.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

We needed a more robust product to meet our scheduling and task level needs.

Review Source

SB

Stephanie B.  
Senior Design Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Wrike for the Win!"

June 2, 2026

5.0

Overall, Wrike is a powerful, flexible project management solution that improves visibility, streamlines collaboration, and helps teams work more efficiently while keeping everything organized in one central location.

Pros

Wrike has become an essential platform for our team and has significantly improved how we manage projects, collaborate, and stay organized across the organization. One of the standout aspects of Wrike is its customer support. Whenever we've had questions or needed assistance, the support team has responded quickly and provided helpful, knowledgeable guidance. Their responsiveness has made implementation and ongoing use much smoother. From an ease-of-use perspective, Wrike is both intuitive and highly flexible. The platform can be configured in ways that best support your team's workflows rather than forcing you into a rigid process. Whether you're managing a small team or a large organization, it's easy to adapt Wrike to fit your specific needs. Task tracking is another major strength. The highly visual interface makes it easy to see projects, tasks, due dates, and overall progress at a glance. Having clear visibility into workloads and deadlines helps teams stay aligned and reduces the risk of important items falling through the cracks. Wrike also excels at organizational management by providing a centralized location for everything related to a project. Source documents, reviews, comments, approvals, notes, and project history are all stored in one place. This not only keeps current work organized but also makes it easy to reference past projects and understand what was done, when, and why. Perhaps the biggest benefit we've experienced is the impact on productivity. Wrike has dramatically reduced the amount of back-and-forth email communication that used to consume our day. Team members can collaborate directly within projects, provide feedback, track decisions, and maintain clear documentation without endless email chains. Additionally, the review and approval functionality allows stakeholders across the business to participate in the process without requiring everyone to be a full platform user, making collaboration both efficient and scalable.

Cons

One area where we have experienced some frustration is with platform updates and interface changes. Over time, Wrike has introduced changes to certain features and workflows that our team relied on heavily. While we understand the need for product evolution and continuous improvement, some updates have required us to adjust established processes that were working well for our organization. It would be beneficial if organizations had more flexibility to retain certain legacy functionality or interface options when major workflow-related changes are introduced. Having the ability to opt into new experiences on a timeline that aligns with business needs would help reduce disruption and make transitions smoother for long-term users.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Wrike

We felt the other platforms were a bit overstimulating, and Wrike was the best fit to match to our existing processes.

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Confluence was absolutely horrible to utilize for project management (at least the way we were using it). This was a complete upgrade.

Review Source

SS

Swetha S.  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "It works like a charm and I had a very good experience using it"

May 22, 2026

5.0

Everything is now housed within Wrike, when a project begins to fall behind or a workload is becoming unbalanced, we are able to identify it prior to it becoming a major issue. Additionally, Wrike greatly assists with passing work from one employee to another, for example, if an employee goes out due to illness, you can easily access the employees tasks and determine where things left off.

Pros

The overall view of all of our projects is the biggest benefit; I have an easy-to-view format of what everyone is currently working on, where we are on schedule/overdue, and where all of the time is being spent without asking people for the information. Because I was able to customize the dashboard to fit what my team needed to see, including task completion, individual workloads, deadlines, etc., all into one screen. If I had gotten home from a late night at work right now, I would be able to pull up Wrike and tell you what state each of our active projects are in by only clicking two times. This wasn’t possible using the previous method of tracking.

Cons

Setting up initially is A LOT. Like really a lot – permissions, workflow, custom fields… Someone has to take ownership of setting all of these up or quickly it will become disorganized. Reporting is much harder than it needs to be. Sometimes obtaining a report takes many more steps than expected for something that seems as though it should be very simple. Small complaint: Going back to a previously viewed page is clunky. You sort of lose your spot and end up with multiple tabs opened to access different projects.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Asana was getting costlier and support wasn't great. But Wrike is much more budget friendly.

Review Source

AT

Antony T.  
Digital Marketing Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Wrike is great at keeping your project from going south and I did not have any issue using it"

June 17, 2026

5.0

Prior to using Wrike, we had our tasks broken out into individual email threads, spreadsheets, someone’s head etc… This worked until it no longer did. Now all of our tasks are assigned with specific due dates and owners along with dependencies all contained within Wrike. Therefore, no one can claim they didn’t know something was on them. Cross-team visibility increased dramatically from non-existent to being useful.

Pros

The Gantt Chart, and how easy it is to go back-and-forth between views (timeline or board) is what brings me back to Wrike. I have to keep track of two separate teams working on various overlapping projects. After finishing a very long shift, I really only came to appreciate this feature as a result of using other software packages that were less functional. Task Dependencies are great too. They allow you to link related tasks, so that if one project falls behind schedule, Wrike will show you which other dependent projects are impacted rather than waiting to find out during a meeting several days later. There are over 400 integration options available. In my experience, the Slack and Microsoft 365 integration options actually functioned.

Cons

Wrike has a significant amount of configuration time required. If you are looking to have Wrike set-up properly prior to launching it to your team, I would estimate it would require a full week of focused effort. also while you can build workflows within Wrike, they appear somewhat inflexible once built and also the pricing for Wrike increases rapidly as you move through their plans, to begin with, the entry level plan appears competitive until you discover that time tracking and resource management are both only accessible via their premium tier plans.

Review Source

DS

Dave S.  
Digital Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wrike projects remain visible but set up takes patience"

June 11, 2026

4.0

Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of.

Pros

Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well.

Cons

Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it.

Review Source

HP

Harris P.  
Senior Engineer  
Computer Software  
Used the software for: 1-2 years

### "Wrike makes a good impression on my Project Tracking Cards"

May 31, 2026

5.0

Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms.

Pros

I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options.

Cons

The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members.

Review Source

Petru T.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective Project Management and Collaboration Tool."

May 31, 2026

4.0

My overall experience with Wrike has been positive.It is a realiable and effective tool for managing multiple projects and on a day to day basis.

Pros

What i like most about wrike is how well organized and structured it is and the level of customizations it offers.

Cons

If i had to pick something that could be improved then it definitely would be it's integration with Continous Integration(CI) workflows,it would make the product even more versatile and useful across a wider range of teams and use cases.

Review Source

ML

Marjorie L.  
Staffing and Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Wrike keeps most of your projects from completely falling apart"

May 21, 2026

5.0

In our company prior to using Wrike, we were storing project information in email communications, shared Excel spreadsheets, and/or individual employee memory systems. Wrike helps cut down on miscommunication issues that occur frequently between departments by providing visibility to what work is completed or still pending within cross-departmental projects. Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their tasks rather than rely on someone else doing it for them.

Pros

I had a long day today and I am really glad I did not spend a lot of time chasing down status updates from others as Wrike gives me the information I need quickly. The dashboard provides an overview of all the projects we are working on and all their status' without having to ping each member individually and wait. Automation is another feature that I enjoy and as I created a workflow several years ago that automatically moves tasks to the next person responsible after approval and I don't even think about this anymore as it just happens. In addition to automation, real-time collaboration with multiple users entering data into the same area does not create problems.

Cons

The cost of Wrike increases faster than you would think if you want to use many of its important features. Many of the advanced tools such as dashboards, advanced reporting, certain integration with third party software, etc. are not standard, so they will increase your costs. A small issue of mine is that the wrike mobile application performs much slower than the web based version and takes longer to load and therefore, I generally wait to check Wrike until I am sitting at my desk.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Wrike

Wrike was more easier to use and more reliable.

Review Source

AR

Audra R.  
Senior Manager, PMO  
Computer Software  
Used the software for: 2+ years

### "Wrike is my best work friend"

April 24, 2026

5.0

My overall experience with Wrike has been extremely positive and high-impact. It’s a mission-critical platform for how our PMO and Marketing teams plan, execute, and stay aligned, and it enables me to manage work far more efficiently than would be possible without it.

Pros

What "do" I like most As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. We’ve partnered closely with the Wrike team to tailor the platform to fit our specific needs, and it’s become the backbone of how we manage projects and drive alignment across departments. I’m especially excited about the potential of Wrike’s AI tools to take our efficiency even further. As the key advocate and “Wrike champion” across our company, I love helping other teams and individuals discover how powerful it can be — I like to say Wrike is our best work friend! I’m also one of the key drivers of Wrike across the company—helping teams get set up the right way, sharing best practices, and making sure we’re using it consistently, so everyone gets the full benefit. In Marketing, everyone jokes that my favorite word is “Wrike,” and they’re not wrong. I’ve even earned the nickname “Wrike Police” because I’m always spotting small fixes that keep our processes clean, accurate, and running smoothly. Simply put, Wrike has transformed the way we collaborate, track progress, and deliver results.

Cons

What "do" I like least If I had to pick something, it’s that Wrike is powerful enough that it can take a little time for new users to learn the “best practice” way to set things up. We have done a lot of tailoring to our specific needs. We probably need to re-think about all the customizing and go back to being more simplified.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel was before the company had a serious project management team.

Review Source

Sven P.  
Department head  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A customizable project management tool with small drawbacks"

April 10, 2026

4.0

The experience is very good. The support is quick. It is easy to use if you have set up your workflows. For this setting up help is available from Wrike (for payment). The software has a stable status, and if problems occure normaly they are fixed quickly.

Pros

Wrike is a very flexible software. So if you have good processes in place you can build Wrike for fitting to them very well. Nevertheless sometimes via API not integrated into Wrike. It works well if you customize and it fits very well to special needs.

Cons

Sometimes basic features of a simple project management tool are missing. Wrike sometimes does not know if it wants to be a project management tool or a work management tool. Would be good to concentrate more on project management and to implement simple feautures like pausing a task.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Wrike

Wrike was already in use at some sides of our company. So we choose comapnywide the same solution. Other products we evaluated where not available in selection list here.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We searched for a cloud based solution. We evaluated different cloud based solutions and selected Wrike. We used also before MS Project (this is not available in selection list here)

Review Source

SF

Sarah F.  
Marketing Technologist  
E-Learning  
Used the software for: 2+ years

### "We tested over 10 Project Management tools and Wrike won every time"

April 21, 2026

5.0

Bringing wrike onboard as our PM partner has had a very positive impact on our productivity. If a project or request is not in the system, it might as well had not happened. We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to expand further for our company. Overall it has been a very positive experience for our company and I'm looking forward to where we go next.

Pros

Since 2020, we've undergone three major transformations with Wrike as our company has evolved. The first was to find a new project management tool while onboarding another marketing group. We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools. Over the years it has proven to be a forward thinking company that rolls out new features with regularity, making it's product a better value year over year.

Cons

It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time. However it is worth it to have full control over your environment.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Celoxis](https://www.capterra.com/p/5923/Celoxis/)[Workzone](https://www.capterra.com/p/18542/Workzone/)

Reason for choosing Wrike

Wrike had the right balance of features, functions, user experience, and price for our requirements.

Switched from

[Workzone](https://www.capterra.com/p/18542/Workzone/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Team consolidation and Wrike was a better fit for the overall company and had better features and functionality.

Review Source

SW

Sarah W.  
Directions of Retail  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Please! Check out Wrike! "

April 18, 2026

5.0

I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!

Pros

The ability to have multiple projects in one space. The workflow management is key. I think it’s a very user friendly platform- once you become aware of all the capabilities. We like the use of the request forms for many reasons. DADHBOARDS! Wow! If I haven’t made a dashboard - you need to! It keeps teams aligned and up to date on current tasks!

Cons

I wish there was a way to show pictures on the request forms. Users filling out the request form can add pics - but it would be nice to add as an admin when setting up the forms.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

We needed better workflows and an approval process.

Review Source

KK

Kajol K.  
Campaign developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wrike Makes Chaos Manageable!"

April 30, 2026

4.0

Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces!

Pros

Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall!

Cons

Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience.

Review Source

KM

Kirti M.  
Senior Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Streamlined Campaign Management with Wrike"

May 4, 2026

5.0

Wrike has been a reliable tool for managing campaign approvals, tracking deployments, and keeping stakeholders updated. It has improved collaboration, reduced delays, and enhanced overall efficiency. Even with minor hiccups, it’s been a huge help in keeping work organized and efficient.

Pros

What I liked most about Wrike is how easy it made campaign coordination. The ease of use makes onboarding simple, and its task tracking capabilities ensure smooth coordination between CRMs and brand teams. Approvals, updates, and task tracking all happen in one place, which saves a ton of time. it really helps boost productivity and keep everyone aligned.

Cons

The mobile app works, but it’s not as smooth or powerful as the desktop version. One thing I noticed is that the description part in tasks can get updated with just a click, even when it’s not intended - adding a restriction or confirmation step there would be helpful.

Review Source

WK

William K.  
CP Nordics  
Marketing and Advertising  
Used the software for: 2+ years

### "Flexible Collaboration Platform with Strong Team Support"

May 12, 2026

5.0

Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency.

Pros

What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction.

Cons

While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows.

Review Source

LP

Lauren P.  
VP, Sea Production  
Entertainment  
Used the software for: 2+ years

### "Command Center for Complex Work"

April 20, 2026

5.0

Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it!

Pros

Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work.

Cons

Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones.

Review Source

CG

Christian G.  
Marketing Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Effective Work Management for a Lean Marketing Team Supporting a Large Organization"

April 16, 2026

4.0

My overall experience with Wrike has been positive. We used it with a small marketing team supporting a large business of 2,000+ employees, primarily for ticketing, project intake, and managing marketing requests. It helped centralize incoming work, improve visibility into priorities, and keep tasks organized across a high volume of requests. While there was some complexity and occasional friction with usability, it was a valuable tool for managing workload and maintaining accountability in a fast-paced environment.

Pros

What I liked most about Wrike was its ability to keep projects organized in one place with clear task ownership, deadlines, and progress visibility. It made cross-team collaboration easier, especially through customizable workflows, dashboards, and reporting that helped keep everyone aligned.

Cons

What I liked least about Wrike was that the platform can feel overly complex at times, especially for new users. Some features require a learning curve, and navigation/customization can be less intuitive than expected, which can slow adoption and day-to-day efficiency.

Review Source

JN

Jennifer N.  
Sr. Director Promotional and Group Sales  
Sports  
Used the software for: 2+ years

### "Improved Efficiency and Organization with Wrike"

April 22, 2026

5.0

Overall, our experience with Wrike has been very positive. It has become a central hub for managing projects, improving collaboration, and increasing accountability across teams. The platform has helped us standardize processes, enhance visibility into workflows, and operate more efficiently. While user adoption requires consistent reinforcement, the benefits of organization, scalability, and time savings make Wrike a valuable tool for our team.

Pros

Wrike has significantly streamlined our workflows and improved overall efficiency across teams. The ability to replicate projects and tasks year-over-year is especially valuable for us, as it saves time and ensures consistency in execution. Its task tracking and process management tools make it easy to stay organized, maintain visibility, and keep projects moving forward on schedule.

Cons

Adoption across all users can sometimes be a challenge. Like many workflow tools, its effectiveness depends on consistent usage, and we’ve experienced some gaps with team members not fully utilizing the system. Continued internal training and reinforcement of processes have helped, but this is an area that requires ongoing attention.

Review Source

VC

Valerie C.  
Associate Director Creative and Brand  
Entertainment  
Used the software for: 2+ years

### "Wrike Is The Best Project Management Tool Out There"

April 20, 2026

5.0

Wrike has been an excellent project management tool for our organization. Over the past four years, it has made our workflows so efficient that we've been able to grow our company in ways we didn't know were possible. It's been a wonderful journey learning how to customize this tool to best benefit our team and I'm grateful to the Wrike team for helping us get there through certification training and responsiveness.

Pros

It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals. The Wrike team has been excellent at answering any questions we have and helping us work through any issues that may arise quickly. It's the best project management tool I've used and it allows us to track tasks and deadlines very easily.

Cons

There's only one thing I wish Wrike allowed, but I believe it's in the works already. I'd love the ability to setup project blueprints to allow for deadlines of each subtask to be automated based on the overall project due date and project type. That way, adding deadlines to each step of a project does not need to be done manually.

Review Source

MO

Mabel O.  
Events Marketing Coordinator  
Financial Services  
Used the software for: 1-2 years

### "Marketing & Events Coordinator"

April 20, 2026

4.0

Overall, my experience with Wrike has been positive, especially when it comes to process management and keeping complex projects organized. Once I settled into the system, it became a reliable hub for planning, tracking, and collaborating. It’s not the simplest tool out there, but if you’re willing to invest a bit of time into learning it, Wrike rewards you with clarity, structure, and a strong sense of control over your work. For me, it’s become a dependable part of my project management routine.

Pros

Using Wrike has given me a strong sense of structure and control over my projects. I really appreciate how customizable the workflow management is, letting me tailor stages and automations to match the way my team actually works. The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved.

Cons

Despite its strengths, Wrike isn’t without frustrations. The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up. I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like. Some features also sit behind higher‑tier plans, which can make the platform feel more expensive than expected.

Review Source

TF

Thiago F.  
Head of Client Service  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful platform for managing complex workflows"

April 16, 2026

5.0

My overall experience with Wrike has been very positive. It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines. In more complex operational environments, it becomes especially valuable because it supports detailed processes, task tracking, and cross-functional collaboration. Although it may require some initial learning and thoughtful setup, once implemented properly it delivers a lot of control, organization, and efficiency.

Pros

Wrike has been very helpful for organizing complex workflows, tracking tasks across multiple teams, and giving visibility into project status in real time. It is especially strong when managing high volumes of demands, different stakeholders, and detailed process flows. I also like the customization possibilities, such as custom fields, request forms, dashboards, and automations, which make it adaptable to different operational realities. Once the structure is well built, it becomes a very powerful tool for project and process management.

Cons

The platform can feel complex at first, especially for new users who are not familiar with more robust workflow tools. Some configurations require deeper knowledge to unlock the full value of the system, and adoption can take time depending on the team. In some cases, reporting and interface navigation could feel more intuitive, especially for less operational users or leaders who want faster high-level views.

Review Source

SN

Steven N.  
Associate Manager of Strategic Insights - Strategic Communications - Marketing  
Higher Education  
Used the software for: 2+ years

### "Wrike is a great tool for managing complex projects with large teams"

April 17, 2026

4.0

After the initial learning curve, I'm satisfied with Wrike. I think it's a great tool that offers a lot of flexibility in the way we review the status of our projects. Offers desktop and web versions. I can choose between several ways to view the projects I'm assigned to: all tasks shown in a table, a board (Kanban), or a Gantt chart. Easily see all files, charts, calendar, resources, timelog, or stream view.

Pros

Wrike helps us stay organized with our projects. For mid- to large-sized organizations, it becomes essential to keep all groups informed about the status of individual campaigns and projects. We have multiple groups involved many times, from copywriters, creatives, web and email devs, database admins, and analytics teams, who all need to coordinate throughout the project's timeline. With Wrike, we get notifications as due dates approach, updates from teammates when tasks are completed, and other updates to a project. It's a great tool to help us along and make sure our projects are completed on time.

Cons

I think the biggest issue is familiarizing oneself with the tool. It took me some time to get up-to speed using Wrike. At times I had trouble finding the right projects, that I needed to work on. I believe this may have been also due to team members not properly using Wrike and sharing projects with other team mates.

Review Source

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