--- title: "Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wrike the right Project Portfolio Management solution for you? Explore 3039 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/" page_type: "reviews" language: "en" --- Wrike 4.4 (3039) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Wrike Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews TF Thiago F Head of Client ServiceMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines.“ April 16, 2026 DS Daniel S Manager, Marketing TechnologyLegal Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework.“ April 24, 2026 JV Jaimin V Project CoordinatoreInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability.“ June 3, 2026 MO Mabel O Events Marketing CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like.“ April 20, 2026 SF Sarah F Marketing TechnologistE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools.“ April 21, 2026 JD John D VP, Customer EngagementComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets.“ April 23, 2026 ER Evan R Marketing CoordinatorFinancial Services, 10,001+ employeesUsed the software for: 1-2 years. “Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature“ May 13, 2026 SB Serena B Marketing AssociateMedical Devices, 10,001+ employeesUsed the software for: More than 2 years. “I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to find the specific project I am looking for.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 3039 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kendra C. Operations Systems Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Relationships" June 30, 2026 4.0 I have had a great experience with our sales rep as well as our CSM. They are both very responsive. Our CSM thinks outside of the box and is always trying to help advance my organizational initiatives. Pros The speed at which they are releasing new functionality. We receive weekly notices that contain multiple new functionality. Cons The ability for subitems to inherit parent data has failed twice in the 6 weeks it has been released. Alternatives considered [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike The advanced capabilities greatly affected our decision making. Review Source VR Verified Reviewer Service Delivery Product Owner Religious Institutions Used the software for: 2+ years ### "Reliable, flexible, powerful work delivery management platform with reasonable pricing" May 26, 2026 5.0 While there's significant value to task management that's easy to learn and leverage from day one, even greater benefits come from exploring and implementing more advanced features to streamline, automate, or AI-enhance processes and projects. Along that learning process, Wrike's accurate, up-to-date documentation mean I can confidently send colleagues to Wrike's Help Center search, chatbot, and human support and I've never been disappointed by the support experience. Wrike's constant community engagement includes listening to ideas for improvement. Significant downtime has been extremely rare, as have been bugs or other issues with the website and apps for desktop and mobile. As expected, a browser tab refresh typically resolves any occasional transitory inconsistencies. Pros Wrike is a flexible platform for planning, tracking, and collaborating on all kinds of work. I like the high level of configurability along with an expanding range of pre-built templates and the ability to roll your own. That along with account-level and collaborator- or contributor-only pricing lets an organization right-size its investment in this key technology. Cons There was a time when the majority of the latest enhancements were only available at the highest (Pinnacle) account, and some advanced features still require add-ons like Klaxoon whiteboards. Most recent changes have benefitted the full range of paid accounts. Free accounts are very limited. Switched from [Bubble](https://www.capterra.com/p/171359/Bubble/) Outgrew it as several more teams needed project and process management. Review Source OW Ojas W. Senior Campaign Analyst Information Technology and Services Used the software for: 1-2 years ### "An Excellent Platform for Managing Campaigns and Cross-Functional Projects" July 30, 2026 5.0 My overall experience with Wrike has been very positive. It is a robust and reliable project management platform that helps teams stay organized, collaborate effectively, and maintain visibility across projects. The ability to customize workflows, dashboards, and reports made it easy to adapt the tool to our team's specific needs. Wrike streamlined task management, improved communication among stakeholders, and provided real-time insights into project progress, helping us meet deadlines more consistently. While there is a learning curve for some of the advanced features, the benefits in terms of productivity, accountability, and project transparency far outweigh the initial setup effort. Overall, Wrike has been a valuable tool for managing complex projects and enhancing team efficiency. Pros Wrike's intuitive project management capabilities and customizable dashboards made it easy to track tasks, manage campaigns, and collaborate across teams. The real-time visibility into project status, timelines, and dependencies helped improve efficiency and kept stakeholders aligned. I also appreciated the reporting features, which made performance tracking and resource planning much easier.Its task tracking, collaboration tools, and customizable workflows helped my team stay on schedule and communicate effectively. The platform provided excellent visibility into ongoing work and reduced the need for constant follow-ups.I found the customizable workflows, dashboards, and reporting tools particularly useful for managing complex campaigns and tracking progress in real time. It helped improve accountability, streamline communication, and ensure deadlines were met efficiently. The user-friendly interface also made adoption easy for different teams.Wrike significantly improved team collaboration, project visibility, and campaign execution efficiency, making it an essential tool for managing complex workflow. Cons There isn't much to dislike, but the platform can feel overwhelming initially due to the number of features available. A simpler onboarding experience and more intuitive navigation for new users would make adoption easier. The platform has a learning curve, especially for new users. Some advanced features and customization options can feel overwhelming at first, and it can take time for teams to fully adopt and optimize the tool Review Source JS Jennifer S. Senior Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Wrike offers plusses and minuses..." May 29, 2026 3.0 Overall, I like having this tool and find it easy to use in most ways, but I think it could include some better features and be more intuitive. Pros I like that we can use Wrike to suit our purposes and collectively, my team can write comments in one place, which makes it easy to track the progress of a project. I also like that you can make a message as unread -- that way, I can remember to go back to it later if I'd read a message but don't have time to respond at that moment. Being able to tag each other is also really useful and helpful. When I've talked to customer support, they've been helpful. In some ways, it's easy to use. Cons I find it hard to navigate in some ways -- it seems to take a lot of steps to find the actual conversation that took place about a specific project when I'm searching. I also am not always able to find messages in my in box even though I'm tagged on a project. Another thing I'm not a fan of is how Wrike only shows the most recent comments and you have to expand to see more. It should just show everything when you go to a page but start at the bottom where the most recent threads are. My least favorite thing is that there's no search feature. I would love to be able to search my Wrike desktop and even specific pages for words, phrases, projects, etc., to find things more easily. Sometimes something comes up in this year's project that I know was discussed the previous year or the one before that. Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy. Review Source Response from Wrike June 5, 2026 Hi there! Thanks for your detailed feedback. We are thrilled you enjoy Wrike's customizability, the unread feature, and our support team. Great news: Wrike does have a powerful built-in Search feature, and we recently improved it! You can find the Search bar (magnifying glass) at the top left of your screen in the main navigation bar. It includes advanced filters for folders, assignees, and timeframes to easily find past conversations. Regarding long threads, we highly recommend trying our AI Comment Summaries. It instantly summarizes long conversations so you do not have to manually expand old comments. As for your Inbox visibility, if you cannot find tagged messages, check your Inbox filters at the top. They might just be set to only show "Unread" items. Please feel free to reach out to our support team for a quick walkthrough of these features. Thanks for being a valued Wrike user! MJ Muskan J. DevOps Engineer Information Technology and Services Used the software for: 1-2 years ### "Really liked it as it helps me organize my project’s content" July 20, 2026 5.0 Wrike prevents me from losing track of patient follow up communications in my email inbox and social media plans. I can assign deadlines to tasks and then see those deadlines reflected on the calendar and hence reminding me when they are due and it also generally keeps my disorganized brain somewhat organized. Pros I am very tired after finishing a long shift. My space bar is sticking so I’m having trouble typing this. Wrike allows me to view all my tasks and plan out content for an entire day at once, therefore I don’t have to keep multiple windows open. The layout of wrike can be changed to either look like a calendar or a list and will not break anything. I am grateful that I no longer have to use a spreadsheet. Cons When there are many sub-tasks open, wrike becomes cluttered and slow to load. Wrike does not allow you to simply drag and drop a task onto the calendar; rather, you have to go into "edit" mode to move the task up or down on the calendar. The mobile version of wrike has little functionality as well, unless you want to waste time trying to get some work done with it. Review Source OT Oleg T. Director Of Information Technology Information Technology and Services Used the software for: 1-2 years ### "I use Wrike to keep everything organized and I really like it" July 16, 2026 5.0 It prevents back and forth email exchanges when a project changes. Instead, whoever needs to inform the group simply updates the post with the new file and provides an explanation as to why. And now new hires can simply look at the previous post history to determine the context of the project rather than having to ask me everytime. And also it essentially just makes sure nothing gets lost in translation. Pros I think Wrike is good for organizing our projects and giving them a central location and also most of our clients learn how to use it very quickly which helps prevent me from having to explain how to use it over and over again. And we don't have to spend hours digging through dashboard after dashboard to locate files and also the to do lists are simple and easy to follow. Cons The last software update was horrible. They removed Admin control options for Notifications. Now each member of our staff has to create their own notification alerts for each project individually; it's been a huge headache. Support has told us that "that's just how it is now" and I also dislike the fact that they moved the Templates down into Search Bar areas. Review Source KH Kira H. Software reviwer reserch development Information Services Used the software for: 6-12 months ### "Power, Precision, and Structure: My Experience with Wrike" July 23, 2026 4.0 Wrike is a powerful, highly scalable solution for mid-sized to enterprise teams handling multi-faceted projects. While smaller teams looking for lightweight task tracking might find it over-engineered, organizations needing deep visibility, clear dependency tracking, and cross-departmental alignment will get immense value out of it once past the initial setup phase. Pros Customizable Workflows and Views: Wrike excels at adaptability. Being able to toggle seamlessly between Gantt charts, Kanban boards, and custom table views allows different team members to visualize work in the way that makes the most sense for them. Cons Mobile App Limitations: While functional for quick updates, the mobile app lacks the full depth and ease of navigation found on the desktop/web version for heavy task management. As well as Default notification settings can quickly flood your inbox; you’ll need to spend time configuring notification preferences early on to avoid alert overload. Review Source AB Amelia B. Project Manager Entertainment Used the software for: 1-2 years ### "A decent project management tool for UK teams" July 31, 2026 5.0 I've had a mostly positive experience with Wrike, using it regularly to manage tasks and collaborate with my team. It's user-friendly, and I appreciate the customizable dashboards and reporting features, but sometimes I find the interface a bit cluttered and the mobile app could be more streamlined. Pros Wrike's Gantt charts are pretty solid, and I like how easy it is to create and manage multiple projects. The workflows are pretty intuitive once you get the hang of it, and it's saved our team a lot of time. Cons One thing that's not a huge deal, but can be kind of annoying is the reporting feature. It took us a while to figure out how to get the data we needed, and sometimes it's not as granular as we'd like. Still, it's a minor complaint. Review Source AA Adewale A. HIO E-Learning Used the software for: 2+ years ### "Continuous Improvement" September 7, 2026 4.0 Overall, I think that Wrike is great. I have not had any issues since I have been using Wrike, and most of my colleagues say the same. I think there is always room for improvement, and Wrike might want to employ on-site data collection during troubleshooting to gather feedback for improvement. Pros I would say that Wrike has been a business partner, as I would have been able to achieve very little without Wrike in terms of managing my everyday workload and sorting things out. The AI intuition is additional support and an exceptional feature added to the platform. Cons Very few cons on Wrike. Sometimes, I might need a bigger screen to get going, but I think this is something I need to sort out rather than blaming Wrike for it. Review Source JG Jessee G. Director of Media Media Production Used the software for: 2+ years ### "Wrike review" August 3, 2026 5.0 Pros At our agency J&J Social, we orchestrate dozens of ad campaigns and video productions simultaneously. Wrike delivers exceptional structure to our creative workflow. Cons The interface can also feel cluttered due to the sheer volume of data displayed when a folder contains multiple nested subtasks. Review Source DS Daniel S. Manager, Marketing Technology Legal Services Used the software for: 2+ years ### "Issues with Wrike - areas for improvement" April 24, 2026 2.0 I don't think Wrike understands customers. I think there's a lack of misunderstanding with how teams within a department use Wrike. The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework. Its almost as if you require someone full time to keep developing the product. Pros Customization - however it takes a lot of effort and time to customize every aspect creating countless rules. Further, if there's a change in process, or change in person that built it, a great amount of time is required to learn what is involved Cons Dashboard, interface, calendar. The dashboards were not showing for example what a manager needs to know for their team such as how many projects they currently have or are being worked on. Interface - very slow, cumbersome. Earlier versions were much better that had a launchpad like a homepage to see everything that was happening. Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Customization and feature availability at that time. Now looking at the industry, there are more common features amongst your competitors. Differentiation is now more important to your business than ever before. Review Source MR Matilda R. Communciations Coordinator Higher Education Used the software for: 2+ years ### "Higher Education Project Management System of Value and Customization" April 22, 2026 4.0 My overall experience with Wrike has been mainly positive! I love the customization and ability for teams to work collaboratively across different spaces. We have had a lot of turnover with our account reps and customer success people that makes it difficult at times to find answers. When you have the same group of people working with you and understand how your space is used it's a lot easier on the customer to want to continue to use the product and find the support we need. Pros I like the customization opportunities the most. I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs. Tracking tasks is also equally helpful and I have found the automation features help streamline all the different tasks we have at once. Cons My least favorite thing about Wrike would be the lack of function mobile apps/views. I find that there are lots of bugs and it doesn't work the same way it does on desktop. For a team on the go a lot it is helpful to have a system that can accommodate mobile view. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Not totally sure this decision was made before I was hired. Review Source John S. Director, Academic Innovation Media E-Learning Used the software for: 2+ years ### "Best Project Management Tool Hands Down" April 22, 2026 5.0 I've really enjoyed working with Wrike. My company has a monthly meeting setup so that we can connect with Wrike staff to make updates to our agreement or get assistance with any bugs or issues we've experienced in our user base. As long as you have admins for implementation and champions to train your team, you'll find that Wrike is worth every penny. Pros Wrike offers custom item types, workflows, views, filters, and dashboards, along with excellent support from their team. Every feature is thoughtfully designed so the platform can be tailored to any person, team, or company. They're also open to regular meetings to discuss updates to the customer agreement and have consistently been responsive. Cons There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them. I've also found that most of our people need some training or handholding if they haven't used a project management system like this before. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We did not find Asana to meet our needs. Wrike provided a more modern user interface and a significantly better feature set. Review Source Sven P. Department head Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A customizable project management tool with small drawbacks" April 10, 2026 4.0 The experience is very good. The support is quick. It is easy to use if you have set up your workflows. For this setting up help is available from Wrike (for payment). The software has a stable status, and if problems occure normaly they are fixed quickly. Pros Wrike is a very flexible software. So if you have good processes in place you can build Wrike for fitting to them very well. Nevertheless sometimes via API not integrated into Wrike. It works well if you customize and it fits very well to special needs. Cons Sometimes basic features of a simple project management tool are missing. Wrike sometimes does not know if it wants to be a project management tool or a work management tool. Would be good to concentrate more on project management and to implement simple feautures like pausing a task. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Wrike Wrike was already in use at some sides of our company. So we choose comapnywide the same solution. Other products we evaluated where not available in selection list here. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We searched for a cloud based solution. We evaluated different cloud based solutions and selected Wrike. We used also before MS Project (this is not available in selection list here) Review Source AT Antony T. Digital Marketing Lead Information Technology and Services Used the software for: 1-2 years ### "Wrike is great at keeping your project from going south and I did not have any issue using it" June 17, 2026 5.0 Prior to using Wrike, we had our tasks broken out into individual email threads, spreadsheets, someone’s head etc… This worked until it no longer did. Now all of our tasks are assigned with specific due dates and owners along with dependencies all contained within Wrike. Therefore, no one can claim they didn’t know something was on them. Cross-team visibility increased dramatically from non-existent to being useful. Pros The Gantt Chart, and how easy it is to go back-and-forth between views (timeline or board) is what brings me back to Wrike. I have to keep track of two separate teams working on various overlapping projects. After finishing a very long shift, I really only came to appreciate this feature as a result of using other software packages that were less functional. Task Dependencies are great too. They allow you to link related tasks, so that if one project falls behind schedule, Wrike will show you which other dependent projects are impacted rather than waiting to find out during a meeting several days later. There are over 400 integration options available. In my experience, the Slack and Microsoft 365 integration options actually functioned. Cons Wrike has a significant amount of configuration time required. If you are looking to have Wrike set-up properly prior to launching it to your team, I would estimate it would require a full week of focused effort. also while you can build workflows within Wrike, they appear somewhat inflexible once built and also the pricing for Wrike increases rapidly as you move through their plans, to begin with, the entry level plan appears competitive until you discover that time tracking and resource management are both only accessible via their premium tier plans. Review Source KK Kajol K. Campaign developer Marketing and Advertising Used the software for: 1-2 years ### "Wrike Makes Chaos Manageable!" April 30, 2026 4.0 Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces! Pros Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall! Cons Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience. Review Source MD Mariquita D. Marketing Specialist Medical Devices Used the software for: 2+ years ### "Good to Could-Be-Great :)" May 1, 2026 4.0 Overall good but not excellent. Could use further improvements. Please bring back LIST VIEW. Still is the BEST VIEW! :) Pros It is easy to use once you learn it, intuitive, and I can correct mistakes. I also love that you can duplicate projects and tasks. Cons The different views and the fact that, say we are on a task and we want to get back to our dashboard, I have to go to the left nav and click on Dashboards. However, back in the days, they had Dashboards at the top of the page, so you just had to click on it to get to it. Easy breezy! It'd be also nice if they bring that back, to also put Search at the top of the page instead of selecting the left nav and then search. Review Source JR Jayasri R. Campaign specialist Marketing and Advertising Used the software for: 1-2 years ### "Strong and Reliable Tool for Managing Tasks and Workflows" April 24, 2026 5.0 Overall, my experience with Wrike has been positive. It’s a powerful tool for task tracking, workflow management, and process management, especially for teams that need structure and visibility. While it takes time to learn and may feel pricey, it delivers good value for money if you fully use its features. Customer support is helpful, and although there are some bugs and issues, they usually don’t affect everyday work. Pros Wrike is very strong when it comes to task tracking and workflow management. It’s easy to see who’s working on what, track progress, and manage deadlines without things slipping through the cracks. The process management features are flexible and customizable, which really helps teams stay organized. Customer support and help resources are also decent when you need assistance. Cons Wrike isn’t the easiest tool to use at first, so ease of use can be a challenge for new users. From a value for money perspective, pricing can feel high for smaller teams. There are also occasional bugs and issues, like minor glitches or slow performance. Review Source OW Ojaswini W. Software Developer Marketing and Advertising Used the software for: 6-12 months ### "Simplifying Complex Projects: Why Wrike Stands Out" May 4, 2026 5.0 Overall, my experience with Wrike has been very positive. The platform strikes a strong balance between power and usability, with an intuitive onboarding process and a relatively gentle learning curve. Managing tasks, assigning responsibilities, and setting timelines is quick and efficient, making day-to-day project coordination smooth. The collaboration features are a standout, particularly the ability to leave contextual comments and use built-in approval workflows, which significantly reduce back-and-forth communication. I also value the flexibility of the interface, with multiple view options and customizable dashboards that help keep work organized and focused. While some advanced features and customizations take a bit of time to fully learn, this is a minor trade-off for the depth and capability Wrike offers. Overall, it’s a reliable and efficient tool that supports streamlined project management and team collaboration. Pros I appreciate how intuitive and efficient Wrike is to use. The onboarding process is quick, and despite its powerful capabilities, the learning curve remains very manageable. Task creation, assignment, and timeline management are all streamlined and easy to execute. What stands out most is the commenting and approval functionality. Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains. Additionally, the flexibility of the interface is a major advantage. Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information. Overall, Wrike offers a smooth, responsive experience that supports efficient project management. Cons There’s very little I dislike about Wrike overall. If anything, some of the more advanced features and customization options can take time to fully understand. While this depth is ultimately a strength, it may slightly slow down initial adoption for new users who need to get up to speed. That said, once familiar with the platform, these capabilities become highly valuable. Review Source LP Lauren P. VP, Sea Production Entertainment Used the software for: 2+ years ### "Command Center for Complex Work" April 20, 2026 5.0 Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it! Pros Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work. Cons Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones. Review Source JD John D. VP, Customer Engagement Computer Software Used the software for: 1-2 years ### "Great Project Management Software" April 23, 2026 5.0 My overall experience with Wrike was positive, especially for managing complex, cross‑functional work. It’s a very capable platform once it’s set up well. The ability to customize workflows, views, and automation made it much easier to align teams around shared processes while still supporting different working styles. Collaboration improved because conversations, files, and approvals lived alongside the work instead of being scattered across email and chat. The trade‑off is that you do need clear ownership and governance; without that, things can become messy or confusing over time. With strong admin practices, though, Wrike is a powerful backbone for project and portfolio management. Pros What I liked most about Wrike was how it combined flexibility with structure. The platform makes it easy to manage complex, cross‑functional projects while still giving teams freedom to work in the way that suits them best. Customizable workflows, dashboards, and automation help keep everyone aligned without adding unnecessary bureaucracy. Real‑time visibility into tasks, dependencies, and workloads improves accountability and makes it much easier to spot issues early. I also appreciated the strong collaboration features—comments, proofing, and approvals all in one place—which significantly reduced back‑and‑forth emails and helped decisions move faster. Cons What I liked least about Wrike was the learning curve and occasional complexity as usage scaled. For new or non‑technical users, the sheer number of features, views, and configuration options can feel overwhelming and require meaningful onboarding time. As workspaces grow, it’s easy for structures, custom fields, and workflows to become inconsistent if there isn’t strong admin governance and clear standards. The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets. Reporting is solid but can require effort to tailor exactly to leadership’s needs. Review Source BH Brittney H. Manager of Retail Marketing Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool!" April 27, 2026 4.0 Overall, it's a great tool and one that really helps our team be efficient and helps us streamline everything we do. We would be lost without it. Pros It really allows you to create a space that is customized to how you use it. It has really helped our team be able to work more cross-functionally and easier throughout departments. Cons At times I feel like we are lacking in customer support. We have some big goals and want to really utilize Wrike even more and at times it feels as though we are doing trial and error trying to figure out how we best see things in Wrike rather than having customer service that truly wants to support us in how we use it. Review Source KH Kaden H. Project Management Specialist Education Management Used the software for: 6-12 months ### "Wrike: The Tool to Help me Fulfill my Mission" April 9, 2026 5.0 Overall, I enjoy the functionality of Wrike. Because of the Wrike certification, I am very confident in navigating Wrike. I love that I can have hundreds of tasks, projects and folders, but that it can be found so easily. I love the customization, and the fact that hundreds of companies can use Wrike to suit their needs. Pros Visually, Wrike is an organized, clean and functional software. It is easy to understand and find the tools I need, from dashboards to projects. It was easy to find the tools needed. When it comes to organizational management, Wrike provides a tools that create an efficient environment. Small features like the "open in new tab" or the "expand" tool are super helpful. I enjoy the shortcuts that are preprogrammed. The integrations are also invaluable. There are so many integrations that allow ease of access and communication. I enjoy the notification function. I can notify the followers, the assignees and everyone that has commented on the project. It streamlines the communication process. Cons Wrike frequently goes down, and inhibits our work. Luckily, customer service is very effective and quick to let us know. When it comes to customer service, There is a team of representative that provide easy access to updated information. When it comes to workflows, we have had to change workflows from space level to account level several times. It has been a long process and requires several dashboards and dozens of hours of labor. To save time and effort, there should be an option to switch between the two types of workflow classifications. Review Source AY Amit Y. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "A Fantastic and Reliable Platform For Facility Maintenance " July 2, 2026 5.0 Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. Review Source HP Harris P. Senior Engineer Computer Software Used the software for: 1-2 years ### "Wrike makes a good impression on my Project Tracking Cards" May 31, 2026 5.0 Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.