# Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wrike the right Project Management solution for you? Explore 2960 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76113/Wrike/reviews --- Wrike 4.4 (2960) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Wrike Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews TF Thiago F Head of Client ServiceMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines.“ April 16, 2026 MO Mabel O Events Marketing CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like.“ April 20, 2026 SF Sarah F Marketing TechnologistE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools.“ April 21, 2026 JD John D VP, Customer EngagementComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets.“ April 23, 2026 LP Lauren P VP, Sea ProductionEntertainment, 501 - 1,000 employeesUsed the software for: More than 2 years. “It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects.“ April 20, 2026 SB Serena B Marketing AssociateMedical Devices, 10,001+ employeesUsed the software for: More than 2 years. “I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to find the specific project I am looking for.“ April 20, 2026 MW Michael W Director of Web and Organic SearchHigher Education, 201 - 500 employeesUsed the software for: 1-2 years. “I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board view so I can actually show the tasks moving through the process as they progress and I really like having flexibility so that you could present the work the best way it can be.“ April 20, 2026 KH Kevin H Director of Systems - On-Site ActivitiesMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change myself.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 2960 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shelly E. EIMS Director Hospital & Health Care Used the software for: 2+ years ### "It was right to chose WRIKE!" July 11, 2025 5.0 I enjoy my experience with . Not only do I love the product but I also enjoy the community as there is tons of support along with beta testing available. Pros There are many features I like about . The ones I like the most are the dashboards, blueprints, request forms and new AI features. Cons There aren't many things I dislike about but if I need to pick something, I would say the ability to work with outside emailing. This could be more my lack of understanding though. Reason for choosing Wrike Not very user friendly in my opinion. Not as easy to setup. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I love Excel but it's not meant to do multiple project and be your PM software. Review Source LS Lauren S. Full-Stack Developer Computer Software Used the software for: Less than 6 months ### "A Reliable Workflow Engine for a Small but Fast-Moving Team" November 25, 2025 4.0 As CEO of a small, fast-growing company, has become the backbone of our operations. It centralized our work, improved communication, and helped us scale our processes without adding headcount. While support could be stronger, the platform consistently delivers real business value, making it a reliable long-term solution for us. Pros gives my 5-person team the structure and automation we need to work like a larger organization. The workflow customization, dashboards, and task tracking reduce friction and make client delivery more predictable. Integrations with Slack and Gmail simplify communication, and the upcoming additions of Google Drive and GitHub will streamline things even further. Cons Customer support is not the fastest, and responses can feel generic, but it hasn’t been a deal-breaker. There are also occasional UI quirks and small learning curves for new team members, though the benefits outweigh those bumps. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike gave us better workflow customization and stronger visibility out of the box. The flexibility to create our own processes, automate repeatable steps, and keep everything centralized made it a better fit for a small team that needs structure without a lot of overhead. Switched from [Cloudflare](https://www.capterra.com/p/155191/Cloudflare/) offered a far more complete way to manage client work and internal workflows. Email threads and basic notes inside Cloudflare weren't enough as our workload grew, and we needed a structured platform that could handle tasks, automation, and visibility in one place. Review Source LD Laura D. Digital Video and Audio Specialist Marketing and Advertising Used the software for: 1-2 years ### "I prefer using Wrike" April 2, 2026 4.0 I prefer using to communicate, because it stores all the conversations and information in the right place, making it easily available when working on a certain project. You have all the right info in front of you in one central place. Pros Easy and intuitive UI, makes data more accessible for all the correct parties while you can still exclude people that shouldn't be allowed access to certain projects or data. Cons There are a lot of functions that are incredibly helpful, but somewhat hidden. So, if you don't know that they exist, you will never use those. Review Source VR Verified Reviewer Video Editor Non-Profit Organization Management Used the software for: 2+ years ### "Ok time tracking and project management software" September 21, 2025 3.0 I think it's an OK software. I really prefer Salesforce instead. is still very new and they're actively trying to improve their software, but if you're paying for this then it should work without any glitches. Pros I like the ease it takes to track trime and share information with a team. It's better than software like Mondays but not as robust as Salesforce. Cons The software is more new and is pretty glitchy. When a project assignee uploads videos sometimes with upload just a JPG file of the video instead. There also isn't a way to send someone a screen shot of how much someone has taken on multiple projects at once. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) A lot of my teammates stopped tracking their time spent on projects because the timer in Salesforce was so glitchy. Review Source VR Verified Reviewer Senior project manager Marketing and Advertising Used the software for: 2+ years ### "Easy to use " January 20, 2026 5.0 Positive, the team like it on the whole and keeps everyone on track - can easily see at a quick glance the workflow and what’s in progress Pros Very visual and easy to navigate, user friendly with colour coding, keys etc. provides wider agency uses like holiday tracking Cons Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license. Id also like metrics of utilisation Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Wasn’t sophisticated enough for the scale and volume of workload Review Source NP Nitisha P. TMP Designer Telecommunications Used the software for: 1-2 years ### "A Powerful Toom for managing Workflows" July 15, 2025 5.0 Overall, my experience with has been positive. As a Traffic Management Plan Designer, I found Wrike to be a valuable tool for staying organized, meeting deadlines, and managing multiple TMP requests efficiently. Its project tracking features, collaborative task management, and clear visibility into workloads helped streamline communication between office and field teams. While there was a learning curve at the start and occasional complexity in customizing workflows, the platform ultimately improved our team’s productivity and responsiveness. Wrike has become an integral part of our planning and delivery process. Pros As a TMP Designer, I appreciated ’s ability to streamline communication and task tracking across multiple projects. The real-time collaboration tools allowed seamless coordination between design, operations, and field teams, reducing delays and misunderstandings. I especially liked the customizable dashboards and Gantt charts, which gave me clear visibility of deadlines, dependencies, and approval workflows. Wrike also made it easier to prioritize urgent TMP requests, track revisions, and maintain documentation all in one place, which was a huge time-saver in a fast-paced environment. Cons While is a powerful tool for project management, I found the initial setup and customization to be quite time-consuming, especially when tailoring workflows to meet specific TMP processes. Some features, like folder structures and task dependencies, can feel overly complex or cluttered without consistent team-wide usage. Additionally, notifications can become overwhelming if not carefully managed, making it easy to miss critical updates among less urgent alerts. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) was user friendly and convenient for use. Review Source VR Verified Reviewer PMO Information Technology and Services Used the software for: 6-12 months ### "“Great tool to keep projects on track!”" October 24, 2025 5.0 Once you get the hang of it, really helps your team stay on top of everything. It’s boosted our productivity and made project tracking way smoother. Pros keeps our team super organized. I love having tasks, files, and updates all in one place. The dashboards and Gantt charts make it easy to track progress without digging around. Cons It can feel a bit overwhelming at first because there’s a lot to explore, and the notifications can pile up if you don’t tweak the settings. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) We moved from Teamwork to because it’s more flexible and gives us better visibility across projects. The dashboards, reports, and integrations make it easier to stay organized and keep everyone on the same page. Review Source SS Suzanne S. Marketing Project Manager Computer Software Used the software for: 2+ years ### "Very Good Experience with Wrike" October 27, 2025 4.0 Overall experience has been very good. The platform is user-friendly (most of the time) and it's allowed me to set processes, workflows and automations. It's great for project and campaign management and I'd recommend to any company looking for a platform that is the one to go with. Pros It's user-friendly, robust, aesthetically pleasing and I love creating blueprints and automations and seeing them work properly! Cons There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the entire title. It's a burden and very time-consuming when I have hundreds of automations in place. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike More robust system and integrations on the front-end and the back-end. Review Source RR Rafia R. Graphic Designer Visual Branding Information Technology and Services Used the software for: 2+ years ### "Structured Project Management for Team Collaboration" March 16, 2026 5.0 provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team. Pros Task tracking, timelines, and collaboration tools make it easier to keep projects organized. It’s useful when several people are involved and responsibilities need to be clearly defined. Cons The interface can take some time to get used to, especially for new users. Some features feel more suited to larger teams. Review Source CM Connor M. Account executive Human Resources Used the software for: 1-2 years ### "Great collaboration tool!" February 28, 2026 5.0 Overall this is the best collaboration tool I have used in my professional career. The organization it provided was top notch. Pros made task management so easy across the company. It was used in several capacities to manage workflows in each respective area. Overall so easy to use and navigate. Cons is a very easy to use platform so there is not a whole lot to not like. It helps everyone stay connected and keep workflow moving. Review Source LH Lauren H. HR Central Support Machinery Used the software for: 6-12 months ### "Smart Forms, Smarter Workflows" March 14, 2025 5.0 My team is a centralized support group that performs hires and onboarding for multiple satellite branches of our company. We were able to replace multiple cluttered, confusing, and outdated PDF forms with a single smart form that adapts based on the answers our local HR customers give. After, it spins off a workflow that helps us to track every stage of the process. We're also (finally) able to pull reports that detail the timing of each step as well as other KPIs we had difficulty tracking. We also use the platform to run several cohorts of a leadership program, which has several sessions per cohort and requires a lot of logistical setup. The timeline and Gantt chart visualizations have been very helpful for this. Pros I love the fact that we can create forms that will spin off their own workflows. This has been a game-changer for experience for both my team and our internal customers in terms of ease, efficiency, and project management. Cons As with all programs that have a lot of functionality, there is a learning curve to using the workflows and automations. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Wrike None of the other project management/tracking software had an integrated smart form or the same level of automation. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) There was no automation in the previous process, which was all filled out, emailed, and tracked by hand in excel and stored in OneDrive. Requests were missed or edited offline, and we had no real way of collecting data. Review Source VK Virginia K. IT Manager Information Technology and Services Used the software for: 2+ years ### "Wrike works like a Charm.Has been an Incredible asset in Managing Projects." March 3, 2025 5.0 Overall is incredible,helps our teams collaborate effectively various project across multiple teams .Easy to set up tasks ,set deadlines and have goals in a clear vision. Pros I find having great features in terms of customising,project timelines and cross functional communication .Easy uploading of files and sharing onthe team.Allow one to view projects in different project views eg list, board ,Gantt chart and table.Pre-built templates saves lot of time. Cons is the best of the best only that paid plans can be costly particularly for startups or small businesses. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) is excellent in project management and tracking status. Review Source VR Verified Reviewer Head of HR Utilities Used the software for: 6-12 months ### "A flexible and user-friendly platform that’s boosted planning and ownership" August 1, 2025 4.0 Overall, has added a lot of value to how we work – particularly around planning, accountability, and making work more visible. It’s helped shift mindsets, encouraging people to take more ownership of their tasks and better understand how their work connects with others. With continued enhancements – especially more AI-powered suggestions and automations – I can see it becoming even more impactful. Pros is easy to get started with, and its flexibility makes it a powerful tool for different teams and workflows. The ability to personalise dashboards and reports means we can build views that really work for us – both at an individual and team level. The interface is intuitive, and the templates save time and help embed consistency. Since rolling it out, we've seen clear improvements in visibility, ownership, and cross-functional alignment. Cons The downside of such a customisable tool is that it can be difficult to know the best way to set things up. There's a bit of trial and error, and without dedicated live support for all users, it sometimes slows down progress when people get stuck. The help guides and resources are solid, but finding the right answer quickly isn’t always straightforward given the breadth of what’s possible in . As with many platforms like this, the balance between agility and ease of use can be a challenge. Review Source CS Christian S. President Education Management Used the software for: 2+ years ### "Wrike is great for collaboration openness" September 11, 2025 5.0 It has improved the overall completion of our time critical tasks, works well with collaboration and has no reliability issues. Pros I have personally used it to delegate tasks and it’s easy to share project updates with my manager to make sure our field projects are documented accurately. Cons The setup of complex workflows requires a bit of tinkering so sometimes we have to call our technician to ask how to do something. Review Source VR Verified Reviewer Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great for customization" August 4, 2025 4.0 The platform offers incredible flexibility, but tapping into even a fraction of its potential requires a significant upfront investment. Building out workflows, projects, dashboards, views, and dependencies takes time—and can feel overly complex. While this level of customization is powerful, it can make setting up even a simple project more cumbersome than it should be. Pros ’s customization is a major strength. From custom item types and workflows to dashboards and views, the platform is highly adaptable. I especially value the ability to tailor views—both for myself and for others when managing projects. It’s clear Wrike prioritizes flexibility, and I appreciate the regular updates that continue to expand its customization capabilities. Cons Finding things can be frustrating. ’s navigation makes it difficult to quickly locate items, so I end up pinning a lot just to keep track of them. But my pinned list has gotten unwieldy. I wish there were customizable sidebar views—with collapsible sections or folders—to better organize pinned items. Dashboards feel too disconnected. They’re a powerful feature, but I don’t like how limited they are in terms of placement. It would be much more intuitive if I could cross-tag a dashboard to a project or make it appear as a tab within a project’s workspace, just like Tasks or Files. Review Source TR Tisha R. Marketing Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Warming up to Wrike " October 24, 2025 4.0 At first, I was not a fan. It felt limited and not user friendly. As I have learned more about the features and dug deeper, it could be used more effectively in our business. Pros is working to stay on top of new features and options as technologies emerge. The views have become my favorite feature. Cons has several training videos, but it would be great to see a real use case. How are others using the feature, instead of a quick example of workflow management? Also, documentation on how or why something works. Something similar to open office hours or something to troubleshoot with other users. Review Source JL Jason L. Project Manager Construction Used the software for: 2+ years ### "Order in the Chaos" October 20, 2025 5.0 is a great software as long as someone learns the system in detail and champions how it gets organized from the beginning of the setup, and then maintains it throughout the course of its life. Keep order in the chaos of project management with many people involved. Pros is an excellent project management tool that helps teams stay organized and on schedule. The workflow automation and task dependencies ensure everyone knows what needs to be done and when. Real-time updates and notifications make it easy to track progress and prevent missed deadlines. The customizable dashboards provide clear visibility into timelines and priorities for each team member. Overall, Wrike’s workflow system keeps projects running smoothly and helps teams stay consistently on track. Cons can be overly complicated and difficult to learn for new users. The interface often feels cluttered, making it hard to find specific tasks or features quickly. It can also be slow or glitchy when handling large projects with many users. Additionally, the cost can be high compared to other project management tools that offer similar functionality. Review Source MD Marco D. Area Coordinator Civic & Social Organization Used the software for: 2+ years ### "Reliable and most efficient tool for organising ideas and project." May 19, 2025 5.0 Overall helps tremendously in managing tasks, workflows, progress tracking and whole overview of the project. Pros My favourite part about is how quick and easy is to organize ,assign and track tasks. Has customizable dashboards and timeline view that make it easy to track the progress of every project. The onboarding process and use is straightforward and simple. Routine tasks are automated saving a lot of time. The dashboards are customizable and has a drag and drop function that makes the whole process extremely simple. Cons The main concern that I have is it require one to be fully organised ,which if not can be so overwhelming due to many cards, subtasks etc. Review Source RM Robert M. Cybersecurity Engineer Information Technology and Services Used the software for: 2+ years ### "Creating Higher Efficiency, Effectiveness, and Collaboration with Wrike" July 16, 2025 5.0 Overall has a remarkable experience ,simplify our complex workflows and improve team productivity . Pros flexibility to tailor views and workflows that fit our organization needs is the best thing.Live project dashboards and visual timelines provide comprehensive visibility of the project status.Got stunning Gannt chart and automation . Cons On early days the interface felt overwhelming due to all many available features which delayed the time of adapting it. Review Source MB Martin B. Brand Manager Chemicals Used the software for: 2+ years ### "Wrike is an exceptional project management tool for promoting productivity." December 3, 2024 5.0 Since the start, we have had a really smooth ride with all through. It has given us the right tools that we need to run our projects efficiently from planning to completion. As a team, Wrike help us to work closely together and keep us all aligned to achieving our projects goals. It has helped us to reduce our projects completion time. Pros offer our team the most reliable collaboration features which help us gain team unity and work together more elaborately on our projects. It also has very useful project dashboards that help us get a real time view of our project activities making it easy to monitor their progress and performance. Wrike has workflow automations that has helped us to automate the routine tasks making them less reliant on us. Wrike is an easy to use product and the user interface is very neat and user friendly. Cons We have not seen anything that we don't like in . Every aspect about it has been outstanding. Review Source RN Rachel N. Head of Sales and Dispatch Luxury Goods & Jewelry Used the software for: 2+ years ### "My Opinion on Wrike" June 26, 2025 5.0 Pros has a mobile application that I use on the go to streamline project and task management from anywhere on the go. Cons I crown the vendor since they have included all the features that I yearn to use on a daily basis at work without facing challenges in customization. Review Source Emily B. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Gets the job done " July 14, 2025 4.0 They have real-life people that you can message when you're having issues with the software, and that has been very helpful. Some platforms just have community discussion boards, and those don't provide immediate assistance. Pros It allows my team to have a single source of truth. I can see all project tasks and messages within the software to get status updates. Cons It does not have an appealing interface. The UX design could use some major updates and it is difficult to find out where projects are if you are not familiar with the software. There is a large learning curve. It also has a fundamental search feature. Review Source Ravi V. QA Construction Used the software for: 6-12 months ### "Powerful tool to manage complex workflows" November 30, 2025 4.0 is no doubt a great tool which can be said a grown up version of other similar tools. It can be used as a single app between different departments due to the customise dasboards. Pros is really high level work management and project management tool. The flexibility level and customisations to manage complex workflows is really nice to have. You can switch views from Gantt chart to Kanban board as per team requirements which is quite good. Cons Though it is flexible but for someone new starting with it can be quite overwhelming as well. They have a mobile app but it is not good as using wrike on computer. Review Source Kendra C. Operational Excellence Analyst Hospital & Health Care Used the software for: 2+ years ### "Transparency and Collaboration with Wrike" February 24, 2025 5.0 Our organization has had a wonderful experience with support through our \[sensitive content hidden\] and the Help Desk. We did learn to make sure wording is very specific and detailed when working with sales. Pros I like how helps increase transparency and collaboration within our entire organization. Cons In a project, the data within the fields only "copies/duplicates" within the same task/project line level. The only way to get the data within the top level task to copy into sub tasks is to either pay to enable integrations and pay to have their solutions engineers write code to create a " to Wrike Integrations" or to manually transfer the data into the sub tasks. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[TaskRay](https://www.capterra.com/p/149604/TaskRay/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike capabilities fit our needs better. Switched from [TaskRay](https://www.capterra.com/p/149604/TaskRay/) capabilities fit our needs better. Review Source LD Lokesh D. Technical Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Has Transformed the Way Our Team Works -For the Better" April 21, 2026 5.0 After using daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. Pros As a daily user, what I appreciate most is how well handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.