

Wrike Reviews
4.2 (1662)
4.2 (1662)
About Wrike
Wrike is a risk management platform used by more than two million people across 140 countries. Try Wrike's powerful software to manage your finances, reduce project risk, and increase profitability. Use time tracking tools to optimize your resources and ensure you stay within budget. Automate reports to gain valuable insights into your projects and identify any potential risk areas. Keep your data secure with enterprise-level security, including role-based access and authentication. Learn more about Wrike
Wrike Ratings
Overall
4.2
Ease of Use
4.0
Customer Service
4.3
- "So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects."
- "This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike."
- "This is a very good program for collaboration. It's a great way for our team to participate when we're working remotely."
- "I really helping to making our project progress as smooth and as effective as possible."
- "Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called."
- "I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive."
- "Sometimes, it can be very confusing to navigate and find the strand that shows workflow. I do imagine that with more use, I'd be more fluent."
- "Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse."
Pros
- "So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects."
- "This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike."
- "This is a very good program for collaboration. It's a great way for our team to participate when we're working remotely."
- "I really helping to making our project progress as smooth and as effective as possible."
Cons
- "Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called."
- "I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive."
- "Sometimes, it can be very confusing to navigate and find the strand that shows workflow. I do imagine that with more use, I'd be more fluent."
- "Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse."
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Sanskriti G.
Verified LinkedIn User
Senior Software Engineer
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 16, 2020
“Wrike; a comprehensive project management tool”
Overall: Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.
Pros: Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.
Cons: With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.
Alternatives Considered: Dynamics 365
Reasons for Choosing Wrike: Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.
Switched From: monday.com
Reasons for Switching to Wrike: Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 16, 2020

Zulhilmi N.
Verified LinkedIn User
Sales and Marketing Specialist
Leisure, Travel & Tourism, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 6, 2021
“Manage marketing project with Wrike”
Overall: Wrike really change our approach in collaborating project, the process has been simplified and we manage to cut the time to finish our project compared to before using Wrike. Integration with other software is doable and adding value to the software.
Pros: Wrike is really easy to use for managing our sales and marketing related project, we has the all the tools that much needed to managing a complex and resource rich project. Collaborating project with multiple department is smoothly run and we are using the messenger platform to coordinate and communicate quickly.
Cons: The feature and tools in this software is great, but that is another story with is user interface. The graphic design is not helping us to move faster, as many of the icon design is almost identical and sometimes confusing me. Sometimes, the system is not refresh automatically and i need to refresh it manually to get the real-time update.
Switched From: Asana
Reasons for Switching to Wrike: Wrike has more option for customization and integration.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 6, 2021
Joshua D.
Continuous Improvement Manager
Paper & Forest Products, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 11, 2021
“Project Management outside of Microsoft”
Overall: The team at Wrike was so helpful getting us up and running and were very attentive to our needs. The software is easy to use, and provides great visibility on projects.
Pros: I liked that Wrike was able to integrate easily into our systems as well as being fairly intuitive to use. With a wealth of features, it helped us start getting projects under control and completed on time.
Cons: Unfortunately, the pricing structure of the software proved to be the biggest challenge to get over. To get our organization enough user accounts for full deployment proved restrictive and as such we had to limit the number of employees integrated into the system.
Alternatives Considered: Asana
Reasons for Choosing Wrike: The Wrike Customer Service Team really won us over with their attentiveness to how we wanted to integrate and finding solutions to what we wanted to do.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 11, 2021

Lane B.
Verified LinkedIn User
Director of IT
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
March 26, 2021
“Not a Project Management Tool”
Overall: Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning.
The UI is pretty good, but a bit clunky.
Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.
This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.
Pros: First, this is a pretty good tool for:
1. Nested task lists that look like a project plan
2. Task board views (if not on the free plan)
3. Customer-facing task-list dashboards
Cons: The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting".
But neither plan will total up work estimates for a project based on sub-task level of effort.
Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation)
Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.
Reasons for Switching to Wrike: I thought Wrike would work better. But in the end, without project effort estimation (through summing sub-task work effort hours), Wrike is pretty useless as a project planning / mgmt tool. I'll be switching back.
Vendor Response
By Wrike on April 6, 2021
Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
March 26, 2021

Syazwani I.
Verified LinkedIn User
Talent Acquisition Executive
Financial Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 24, 2021
“Wrike project management tools is incredible”
Overall: Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.
Pros: Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.
Cons: Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.
Switched From: Basecamp
Reasons for Switching to Wrike: Basecamp is a good task and daily task manager, but no complex project can be done with it.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 24, 2021

Laetitia B.
Verified LinkedIn User
Office Manager
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 13, 2021
“Wrike for small businesses”
Pros: It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently.
The decision to go with Wrike was also skewed by the ability to have external collaborators join the team.
The ability to add custom fields makes it easy to add information required.
Different views enable tasks to be seen by project, person, folder etc.
Being able to track time on each task is also really useful and easy for everyone.
New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.
Cons: The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue.
The "CRM" workaround I don't think is worth the trouble.
The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.
Alternatives Considered: Asana and monday.com
Switched From: Asana
Reasons for Switching to Wrike: The ability to have external collaborators join specific projects
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 13, 2021
Justin A.
Sole Proprietor Graphic Designer
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 22, 2021
“Wrike: The only software you'll need for complete CRM control!”
Overall: I've utilized several brands of project management software and I keep coming back to Wrike. The level of detail available is unmatched in the industry and for a company that thrives on attention to detail, this is a no-brainer.
Pros: Everything! Once onboarded and trained, Wrike does everything (and more) that's needed to track projects, organize campaigns and communicate with fellow team members.
Cons: It is a very robust software, so a fair amount of (initial and ongoing) training is required. However, it is time well spent!
Switched From: Trello
Reasons for Switching to Wrike: We needed something more robust. Trello worked well initially but as our marketing team requirements increased, so did our ability to track and manage at a higher level.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 22, 2021
Rickey J.
Customer Success Manager
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 6, 2021
“Pretty good but if you need something powerful look at others”
Overall: Not a big fan. It gets the job done, and there's nothing really negative about it, but i do find it lacking in powerful features.
Pros: It's easy to use, once you get an understanding of how the platform organizes data, it's fairly intuitive. I also liked that you can create your own reports, even as a regular user (not an admin), which helps with maintaining a cadence.
Cons: There is a bit of a learning curve in understanding how things are organized. The interface is pretty plain and not very attractive.
Alternatives Considered: Asana
Reasons for Choosing Wrike: Our company found that Asana didn't integrate into our 'dataverse' as well as other platforms.
Vendor Response
By Wrike on April 15, 2021
Thank you for bringing this to our attention. We apologize that our service did not satisfy your expectations.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 6, 2021
Paul R.
Consultant
Computer Software, Self-employed
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
5.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
June 23, 2019
“Be sure you know who you are and what you need”
Overall: Configuration support was limited unless you spend extra. Chat support is very good but limited to the art of the cure available, not the are of the possible. Getting users to use the system rather than Outlook is very difficult. Integration with Outlook requires expensive additional components. The basic business license has good functionality but lacks important elements that are only available with the enterprise license.
Pros: It is versatile and can be configured for numerous functions
Cons: While good at some it is not great ant any UNLESS you spend significant money to integrate it with other software like Microsoft Outlook or conference systems like Zoom. These integrations are possible but not cheap. The system doesn't have a notion of time of day for scheduling tasks.
Alternatives Considered: Workpoint and monday.com
Reasons for Choosing Wrike: I thought it was easier to configure to our special requirements
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
June 23, 2019

Tigran K.
Verified LinkedIn User
Digital Marketing Specialist
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
2.0
Features
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 28, 2021
“Not the best PM UX for me”
Overall: The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff. The commenting and messaging are great as well and save time compared to using an email to talk about a certain task.
Pros: The overall structure and tools offered are great for team and project management. The design is not bad to look at either. I also love that they added a free plan for people to try out the platform before committing.
But what I love the most is the new templates feature. It does a good job of saving your time when you're setting up a project. And it can take a lot of time considering how customizable and flexible the platform is, which is a great plus for many I'm sure. It was for my team and that's exactly the reason it was chosen.
Cons: It's very messy. I remember that I and my colleagues had a very hard time adjusting to the platform because its features were all over the place. Even though the design has been improved a lot, still some UI choices aren't as intuitive as I'd want them to be.
The price is also not the cheapest. I wouldn't call it the most expensive either, but you can, for sure, find something cheaper.
Vendor Response
By Wrike on March 4, 2021
Thank you for sharing your feedback with us. We would like the opportunity to investigate your feedback further. Please could you contact us at customerrelations@team.wrike.com? We would love the opportunity to work with you to resolve any issues as quickly as possible. Again, thank you for your feedback!
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 28, 2021
Verified Reviewer
Verified LinkedIn User
Automotive, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: GetApp
March 3, 2021
“Very easy to use and with very remarkable features”
Overall: We started to use Wrike in the organization as a project management platform in some departments, with it we take care of personalized workflows as appropriate, it also covers the requirements of Sales, Marketing and operations teams, we chose Wrike over others proposals because it did not need so much programming to start using it or customize its functions and even more importantly, it integrated all the necessary tools to meet the needs that we had in the company.
Pros: There are many functions that Wrike has, but above them is the excellent organization that it has, allowing each aspect of the program to be in the right place. Its search function is very complete, allowing a large number of entries. These two features make it almost impossible not to get what you're looking for within Wrike. It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times. Wrike has a very user-friendly and intuitive interface so even long working hours are done easily and without causing so much stress on staff. Of course, their workflows are incredible and allow a total customization of them without having to be experts in the handling of this type of software.
Cons: Although it is a very complete software, there are things that should be improved, such as adding a quick edit option so that you do not have to open a task to edit it. The linking of tasks is not your best option, it tends to leave some doubts and although with time the user gets used to it, it must take a long time to adapt. It also needs to polish its integration with Gmail a bit since it tends to be very slow.
Vendor Response
By Wrike on March 9, 2021
Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. Please contact us directly at customerrelations@team.wrike.com
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: GetApp
March 3, 2021
Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 23, 2021
“Wrike for small businesses”
Overall: Wrike for smCreating an errand and sub-task, allotting task proprietor and following assignment progress and culmination percent of the undertaking. Adding another client and giving them possession and advantages over a certain elements is simple. Sharing an asset and record likewise is an alternative with this product. Altering the setup and dashboard design-assist me to work with this product quicker as I probably am aware of all the areas of my tools. all organizations
Pros: It's adaptable and there are numerous approaches to see projects/assignments relying upon how clients like to see things. For instance, as a rundown, Gantt graph, table or Boards is truly helpful as we have creators and developers who work in an unexpected way. The choice to go with Wrike was additionally slanted by the capacity to have outside partners join the group. The capacity to add custom fields makes it simple to add the data required. Various perspectives empower assignments to be seen by project, individual, envelope, and so forth Having the option to follow time on each undertaking is additionally truly valuable and simple for everybody. New highlights are being turned out often and Wrike is quickly getting up to speed with the zones I thought were missing at first. gadget for the understudies and specialists.
Cons: The adaptability and customization make it somewhat befuddling, to begin with, and I likewise found that the underlying arrangement we had was not ideal. This was the first occasion when we utilized a Project Management framework to this degree, so this might be all the more a client mistake issue. The "CRM" workaround I don't believe merits the difficulty. The estimating model is the one that I think allows Wrike to down the most. I comprehend the purpose behind at least 5 seats, however, every addition after this is in 5 seats also. For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 23, 2021
Mike H.
CIO
Education Management, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 19, 2020
“Excellent tool for PM's, Easy to use for non-PM's”
Overall: This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike. Without this tool we would not have been able to properly organize all of the steps and milestones, and undoubtedly would not have had such success with each project we completed.
Pros: We were looking for a full project management suite our PM was focused on a robust tool that met all of the PM standards and requirements. As we reviewed various software suites we found that although many met their needs, they were very difficult to use and understand for non-project oriented staff; this was critical for us many staff are required to interact with the Projects Division as part of their stakeholder and SME roles. We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.
Cons: As an admin level user for myself it is very easy to get 'lost' within Wrike, as I have access to all projects, tasks and PM features. Although note that this isn't a fault of the software but rather how we configured our environment and user access.
Reasons for Choosing Wrike: Some of these tools did not have time management features, while others were very PM-centric and difficult for end-users to use as a collaboration tool with the Projects team.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 19, 2020
Nathan W.
Web Lead
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 27, 2020
“Team project management software that is continually improving”
Overall: Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!
Pros: Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data.
Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more.
We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.
Cons: There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success.
We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!
Reasons for Choosing Wrike: It was hard to compare/contrast all of these products without trying each one for an extended period of time. Ultimately it came down to a "gut" feeling and I think we made the right choice overall.
Switched From: TaskRay
Reasons for Switching to Wrike: We utilized TaskRay as part of Salesforce, which was extremely heavy and over-complicated for our needs. Wrike fit the list of features we needed much better, and at a better price point.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 27, 2020

Gabriel L.
Verified LinkedIn User
Chief Technologist
Internet, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 11, 2020
“I've researched & tested every major player in the "project management" space and Wrike Leads All”
Overall: Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
Pros: I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
Cons: I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Alternatives Considered: Asana and Microsoft SharePoint
Reasons for Choosing Wrike: Simply a better option for my needs with loads of configurable features and well thought out interface.
Switched From: Asana
Reasons for Switching to Wrike: Wrike is a more robust platform for my needs and allowed me better efficiency in managing large projects while collaborating with clients.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 11, 2020
Sam L.
Lead Technical Trainer
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
Reviewer Source
Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.
Source: Capterra
November 13, 2019
“Functionally adequate but UI needs improvement”
Overall: The functionality is there for the most part and I really want to love Wrike, but the user interface is simply not as polished as some other major competitors (Monday, Asana, etc.). This hurts the user experience quite a bit.
Pros: The ability to view my projects and tasks in several views (list, table, kanban board, Gantt, etc.)
The easy report builder
The ability to have projects and tasks show up in multiple locations is fantastic. This means that projects and tasks aren't confined to only "live" in the location they were created. They can be displayed in multiple locations at once allowing different contributors and stakeholders to have access to the same items simultaneously without having to duplicate them. This was a big reason why I went with Wrike. Few other competitors have this architecture.
The ability to add stakeholders without having it count towards your purchased user licenses. Wrike is a pricy platform so this definitely brings the cost down a litte.
Cons: UI needs a lot of improvement:
- I should, at a glance, be able to immediately tell the difference between a folder, a project, and a task in every view that is available. Currently, they just blend together and it is very difficult to see any separation between these three items (in for example the Table view). This is THE biggest point of annoyance for me with Wrike. Other competitors in this price class have very clear visual interfaces with visually distinct screen elements. Adding an icon or other visual indicator to each item type would solve this very easily.
The fact that the folder pane doesn't show in the List view by default when clicking a folder makes it difficult to provide folder information to a team. They simply won't know that a folder contains information unless they deliberately check. This is a big miss.
The folder/project/task panel should be easier to open and close. The fact that I have to go into a submenu to close the panel is ridiculous. This seems like a small detail but UX/UI design issues like this can really drag down the user experience.
Also, I should be able to do bulk changes from the Table view and not just the List view. These views are different enough to where this is an issue.
Review and approval add-on feature is an almost necessary feature for creatives but way too expensive as an add-on. Wrike is already a pricy platform. These add-on costs feel very greedy.
Reasons for Choosing Wrike: The ability to add folders, projects, and tasks to multiple locations.
Microsoft Teams integrations
Good and functional iOS app
Reviewer Source
Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.
Source: Capterra
November 13, 2019
Prince G.
Verified LinkedIn User
Project Manager
Design, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
May 31, 2019
“Wrike truly delivers on its promise”
Overall: Overall is simply one of the best team management and projects software out there in the market, even when you compare it to its peers and its competitors it holds its own, it simply does the job it needs to do and sometimes it does more in value considering the price. I'm futuristically it is a software to look out for because if it keeps improving the way it has done in the last two years I think he's going to just be an A+ software soon rather than later
Pros: For what is what Wrike has improved the way our team works, in fact, to put it simply he can simply change our level of efficiency. As a member of a team under a small business, we usually used to outsource team projects two other companies that will oversee how our team is working on projects and that used to accrued extra cost to a business that already struggling to compete and make it in the marketplace. But on discovering Wrike we were able to do things better, do things within the confines of the company overview and also save cost why being more efficient in all projects. It has helped reduce miscommunication, misinterpretation and common mistakes between team members have brought about more transparency and a better understanding amongst team members. Another thing I personally like is the fact that it is web-based and I can log in to assess what the team is doing, I can also send out weekly notification reports which come in handy whenever you're managing any projects, also the fact that I'm able to create custom folders and even subfolders, task, and subtasks, add users and include due dates is perfect for anyone who's trying to manage a project. I think it is a one-stop-shop for anything project management, and that's how much it has revolutionized the way we do business.
Cons: One of the challenges I face with Wrike is the fact that it is not really easy to set up. In our today's business environment where we are more in need of software and products that could assist us in being more effective such products being user-friendly both at setting up and during operation must be given more consideration.
I also feel that there should be an offline version so that users don't need to always connect to the internet to be able to use it effectively.
Another thing is that it takes a little bit of time to get used to, so businesses that are planning to use Wrike it must give room for an adequate learning curve.
And in all these little challenges are few things that can you get around with time.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
May 31, 2019

Michelle K.
Verified LinkedIn User
Social Media Specialist / Analytics & AdWords Assistant / Proofreader
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 4, 2019
“Highly Recommend”
Overall: We have been able to get organized and store a ton of information in one place. This has also given us great insight as to what everyone's workloads are like. Even if not everything is in the program, you can still get a good idea of what they're up to or have time to work on. It's a great way to group your tasks and you can create custom dashboards to make it so you see important tasks and what needs to get done at a glance. Despite some of the quirks, I recommend it.
Pros: For the most part, I really like this product. It has allowed us to easily organize, group and assign projects to our team and really helped us get more organized. I like that it has a nice, simple look with lists. It is easy to create a task and assign it to yourself or someone else, set dates, change priorities, add attachments, links, format text in your task description, and group them into folders. I also like that you can put the same tasks in different locations so, if it applies to 2 different categories, then it can live in both places. It is also great that you can set it up so that certain tasks set their dates according to other task dates.
Cons: There are some features that would really make this a great product and whenever I have contacted support, they basically try to upsell us to a different level plan that still doesn't solve the problem we're having. One thing that's funny is that it will gladly notify you when someone has assigned a task to you... but if you assign a task to someone and they mark it complete... it won't tell you. It'll wait until all the sub tasks are complete and then tell you after a certain period of time that you can mark the task complete. This has literally NEVER been useful to me. It also has a funky set up when it comes to grouping related tasks underneath another tasks so you have to play around with a set up that works for you. Lastly, they have a desktop app that they always prompt you to use when you click links to Wrike in other locations like your email. The app was just another thing I had to have open that did not help with my programs and it doesn't seem to allow you to not receive that notification each time you click a Wrike link.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 4, 2019
Jessa D.
Verified LinkedIn User
Financial Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: GetApp
January 8, 2019
“Brought sanity and transparency to our work”
Pros: I choose Wrike specifically for the ability to submit project requests. 99% of our projects have to go through some sort of compliance approval, and auditing through a bunch of emails and folders that hopefully had everything was a recipe for disaster. Wrike allows us to have reporting and automatically assign tasks It's incredibly, almost overwhelmingly customizable, so I can have my own workflows to manage website issues while print projects can have their own process, etc, and these templates are automatically assigned, filled out, and dated when the requester fills out the form. The dashboards are nice so you can customize how you want to view your projects, and you can also monitor your team's projects to make sure everything is moving along, and easily step in and request help. Another pro is the collaborator user role, so coworkers not in our department can track, comment, and answer questions within tasks without seeing the other projects, and all of their communication is attached to the project and on record for everyone, including compliance, and not just trapped in one person's email.
Cons: Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all, so it took a few weeks for us to get everything into place. And I don't think our situation was particularly unusual, we're an in-house marketing department that needed to accept tickets.
While Wrike is really good about constantly releasing updates, there are some common sense things that have yet to be ironed out, for example, someone requesting a project can set a due date in the past.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: GetApp
January 8, 2019
Nicole H.
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Source: Capterra
March 28, 2017
“Wrike: A Great Tool for Small Teams (probably big teams too!)”
Overall: We're a small team of about 15 employees and were originally hesitant to bring on a project management software since email seemed to be working alright for our needs but after realizing things were getting lost in the shuffle, we decided to try Wrike out.
I'm so glad we did. We've been using them for about three years and it's really helped us move forward in project planning and scoping. Right off the bat, Wrike held a training for our company. They did an in-depth training for those of us who were looking to learn the application inside/out and an overall training for the rest of the team. Sure, lots of people do training but then they followed up about 30 days later to uncover what we felt was lacking. From there they did a second training where they helped us customize our work space. I thought that was a really nice touch.
Currently we use Wrike to manage internal and external team hours, create project scoping timelines, uncover potential roadblocks and to get everyone on the same page about changes/updates/etc. It's a great tool. One of my favorite features is that you can print individualized reports for a person or print out the total hours by project.
I'd love for Wrike to add more color and font customization options just because it's hard to see changes sometimes in the comment boxes. I'd also like to see more customization options for the interface for individual users. Overall, I'd recommend Wrike if you're looking to grow your business efficiency.
Pros: Multiple chart options for displaying timelines
Easy comment buttons (can just reply to an email and everything is captured)
Ability to create custom folders and other set up features
Can grab a visual of a project in under 30 seconds
Customized reporting options
Cons: If you don't do the training up front or keep up with updates you can easily get lost. Wrike has some awesome features but you have to stay on your toes to take advantage of them.
Source: Capterra
March 28, 2017
Andrei P.
Consultant
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
Source: Capterra
March 9, 2017
“Why do we need to give our attention for this App?”
Overall: Wrike is my favourite Saas decision for my work and personal life. I have two accounts - one is for personal GTD and the second is for my teams, where I do my tasks, even if in reality there are no people in these projects - just for self-registration of completed tasks.
- What are the features you like most in Wrike? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features
- What are some of your favorite Wrike updates? Custom Statutes, Custom Fields, Reports, Dashboards/Boards
- What would you add to Wrike features? Oh, there are many of them. A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version!
- Who would take advantage of using Wrike? Pms, marketers, freelancers, small agile taskforces
- How did Wrike change the way you work? I'm trying to register all my life in it from a moment
Pros: ? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features
Cons: What would you add to Wrike features? A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version!
Source: Capterra
March 9, 2017
Verified Reviewer
Verified LinkedIn User
E-Learning, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
2.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 6, 2020
“Looks amazing, hard to use in practice, with unresponsive community support”
Overall: We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.
Pros: Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.
Cons: The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.
Reasons for Choosing Wrike: We chose Wrike because of the strong integrations with Zapier and other platforms and versatility to have hierarchically arranged projects and tasks.
Switched From: Trello
Reasons for Switching to Wrike: We thought we needed more power, as well as better integration with other tools.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 6, 2020
Brian F.
Senior Materials Engineer
Consumer Electronics, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 10, 2019
“Wrike Project Management”
Pros: Wrike has proven to be a capable tool for project management at our small company. It is very simple to create hierarchical structures for large projects, from major milestones down to minute tasks. Tasks can be easily linked as dependent, and assigning tasks and setting deadlines is very simple. It allows for constant monitoring of project tasks by stakeholders, and requesting updates from assignees. Files can be shared with data or results from various tasks, and being able to hit "complete" can help establish a sense of progress on large, multi-week or month projects. There are a number of ways to view the projects (like timelines and Gantt charts), which can help with communicating timelines to those interested, and also aids in identifying bottlenecks.
Cons: Adjusting timing within a project can be extremely difficult and/or tedious, and especially so when tasks are linked via dependencies. Moving some tasks can result in all other tasks resetting timing or decoupling. THis can be very frustrating, as with large projects even a one day adjustment can be tricky. Learning to use many of the features can take a while, and there are some quirks that can lead to confusion/miscommunications (like if someone fails to put a date for a task, it just sort of moves into purgatory). The number of alerts and communication can also get very unwieldy, and the ability to adjust them is limited (either no message or a huge number).
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 10, 2019
Gretchen .
Unspecified
Used the software for: Unspecified
Overall Rating
4.0
Source: GetApp
March 27, 2015
“The Right Choice was Wrike”
Overall: After using several different programs to track new products and customization projects, we have found Wrike to be a very efficient solution for our entire company. In Wrike, we are able to set up and assign tasks necessary to complete projects, we can project completion dates thanks to the gantt chart and are able to store vital information in such a way that it is easy to access in the future. Currently the e-Learning Content Department is the primary user of Wrike, but it is accessible by the management team, sales, engineering, and customer service which allows us to communicate and collaborate company wide.
Pros: Gantt chart -- This helps with projects that are complex and require various tasks or phases to be completed in order to develop a final project. We simply could not plan product releases effectively without this!
Folders -- Organization is incredibly important when managing projects for several different facets (customer-driven, sales-driven, marketing-driven, etc) and the fact that I can manipulate and move projects into different folders helps me watch a project as it travels through our "workflow" from inception to delivery.
Tasks -- Not only developing unlimited tasks and sub-tasks with deadlines, but also being able to assign them to different people within our teams has allowed us to have a central point to work from. I highly appreciate the ability to duplicate folders with their included tasks as our workflow is often repeated for similar projects.
Cons: I would like to see different statuses saved in different folders. Instead, the status is changed and it affects all folders globally. This has caused me some confusion or irritation at times.
With sub-tasks, I find myself wishing that changing a tasks' deadline would also change the subtasks' deadlines. When I push things forward or backward with the Gantt chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks so I can use the cause/effect of dependencies.
Duration can be confusing at times given that sometimes a task will take a bit of time daily over several days, but not necessarily all day. Group several tasks like that together and planning resources becomes difficult because you cannot distinguish how much ACTUAL time on a given day is needed for a particular project. I find myself planning by dates and not durations. I think if there were a way to use these independently, that would be helpful.
Source: GetApp
March 27, 2015

John T.
Verified LinkedIn User
Author, "Boomer Reinvention: How to Create Your Dream Career Over 50"
Education Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 22, 2018
“Glad to Have Found Wrike”
Overall: Keeping my entire project life in Wrike, and also linking to Evernote as my reference library (putting links in each project as needed), as well as Google Docs/Sheets - which are integrated right into Wrike. They also have a Zapier integration that's letting me add new Google Contacts right into a light CRM folder so I can follow up with them.
Pros: Very intuitive UI, allows me to work exactly the way I want. I tested/trialed a number of enterprise team collaboration product managers, which I was forced to do because I found the functionality of the task managers like Asana, To-Doist and others to be inadequate for my purposes. I'm also a David Allen GTD fan, so I am always looking for a way to incorporate that paradigm into my management tools. When the list manager I was using, NirvanaHQ, proved inadequate, despite its almost perfect GTD integration, I went on a search and found Wrike.
Unique to Wrike is a drag/drop Folder/Project functionality that allows you to set up and nest projects inside folders to create a totally customizable working hierarchy. Whether you want to organize by client, by team member, by project, but function - however you want to do it - Wrike let's you set it up.
But then, you can use any folder as a TAG by dragging and dropping it onto another Folder or Project. That way, you can instantly access projects and folders by pulling everything related to that Tag.
Finally, Wrike lets you create Dashboards that lay out projects and tasks in infinite ways to make sure you are looking at the work you have to do - OR work that's due or in progress by the whole team. Plus, there is a messaging interface and an easy way to add people to your tasks/projects/folders as followers or assignees.
And they were totally ready for me, with a well-developed GTD suggested setup.
Cons: Nothing really so far. The design is good, but not A+. It's functional, attractive, but will probably need a refresh in the next year or so. Compared to others out there, e.g. Teamwork Projects, Zoho, Monday, Podio etc., it holds its own.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 22, 2018
Verified Reviewer
Verified LinkedIn User
Graphic Design, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 9, 2021
“Brought us out of the dark ages”
Overall: Before Wrike, we were using custom software that looked and worked like it was built when the internet was first invented. But our workflow was so massive, complicated, and time-intensive, we thought it would be impossible to update seamlessly and bring all our files, past, and current projects to a new system. Wrike customer service worked with us every step of the way to help build out the new processes, through testing and multiple revisions, to get it up and running as quickly and painlessly as possible.
Pros: The ability to customize each step of the workflow is most important for us. And the fact that customer service is always available, quick and willing to help, has made all the difference.
Cons: Scheduling tasks on the calendar could be expanded. In our case, each user has their own due dates for their section of a project, but currently the only way to map all these dates on the calendar is to split each project into multiple sub-projects, which quickly turns into a cumbersome and overwhelmingly big folder. It also makes the relevant conversations and files more difficult to track down, since they might be lost in any of these subtasks.
Reasons for Choosing Wrike: Ability to customize project flow to meet our needs and budgeting to have as many users as possible were the two major deciding factors why we chose Wrike.
Reasons for Switching to Wrike: Our custom project management system was extremely outdated, glitchy, and difficult to work with.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 9, 2021

Aminuddin B.
Verified LinkedIn User
Information Technology Manager
Telecommunications, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
January 29, 2021
“Great tool to managing task ”
Overall: We had a great workflow in working a collaboration project with Wrike, all communication is happen in the software and we can ditch the old way of email and other messaging apps. I will recommend small and medium enterprise to jump to this software.
Pros: Creating a task and sub-task, assigning task owner and tracking task progress and completion percent of the task. Adding a new user and giving them a ownership and privileges over certain feature is easy. Sharing a resource and document also is an option with this software. Editing the configuration and dashboard layout help me to working with this software faster as i know all the location of my tools.
Cons: There are new feature introduced to the software, but there are no video tutorial attach with it. I need to study the feature my self and try it for my self. Integration to other service or software is possible, but it comes with additional fee to do it. Other than those two problem, i really like all other feature in this software.
Switched From: Confluence
Reasons for Switching to Wrike: Confluence is too expensive to maintain its yearly subscription.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
January 29, 2021

Paul T.
Verified LinkedIn User
Team Manager
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 29, 2020
“Great but could be improved ”
Overall: We've been using Wrike for 3 years and it helps us to organize our projects. Unfortunately we need to still have side excel file to organize some tasks
Pros: Easily create task, assign them to project or collaborator, follow time used on task, follow work charge
Cons: Not designed to follow easily project costs, global project planification ( versus dev project task for example )
Reasons for Choosing Wrike: The workload functionality
Switched From: Asana
Reasons for Switching to Wrike: The workload functionality
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 29, 2020
Austin H.
Project Manager
Marketing and Advertising, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 12, 2019
“Ideal for Small Businesses - Not for Large Enterprises”
Overall: Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.
Pros: Wrike has a modern UI that builds appeal to users.
The tool itself is simple and easy for most to understand.
Cons: Wrike doesn't have a spellcheck tool built-in by default. There's one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it's not standard by now.
Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it's delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.
Wrike's review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.
Switched From: Adobe Workfront
Reasons for Switching to Wrike: The rest of our organization switched to Workfront and has achieved major success.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 12, 2019
Verified Reviewer
Verified LinkedIn User
Retail, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 29, 2019
“Robust Project Management Tool for Marketing”
Overall: Overall Wrike gave my team a lot of time back and created efficiencies in all levels of our organization.
Pros: The Wrike support team does an AMAZING job. With just a few training calls, they helped my team create a customized workflow and setup our interface for our cross-functional teams and the rollout with the team was SEAMLESS. The dependents you can set with project timelines is my all time favorite feature. Overall takes a lot of manual steps out of project management, and ties together nicely with Invision which makes creative approvals SO. MUCH. EASIER.
Cons: The tool was significantly more expensive than other project management tools. For a small team like ours, it was quite an investment and difficult to get buy-in from upper management.
Reasons for Choosing Wrike: Wrike's interface was intuitive and easy to use. It also had the most robust features in terms of scheduling, automizing project timelines, and cross-functional communication.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 29, 2019
Tyler W.
Product Designer & Developer
Consumer Goods, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 4, 2021
“Solid Software - Requires Setup to Reach Full Potential”
Overall: We have solved a lot of problems.. But overall, we have solved project tracking. Working in the consumer good industry means we are constantly working on products and they are always in different stages of development. With Wrike we are better able to keep track of where we are at with projects as well as store all the needed information for them in one convenient location.
Pros: What I like most about Wrike is the ability to manage a variety of documents within projects. In Wrike, you are able to link documents from other sources (i.e. Dropbox, Google Drive, Box, servers, etc..). This is extremely useful for us because we use Dropbox for all our projects. Because our projects often need to be updated or changed, it is important to only have one save location for these projects. With Wrike, we can link these files to their specific projects, but when the files are updated they auto-update and repopulate in the wrike project folders. We have found this features to be extremely useful and essential to our work flow.
Cons: The biggest downside to Wrike is the amount of work you have to do to really set your projects up well. However, this is the case with most software use for tracking projects/tasks. While for me, this is a downside, there is a plus to it. You can choose how in-depth each project goes and make templates to quickly launch projects.
Reasons for Choosing Wrike: We did our research and Wrike seemed like the best option for a convenient price.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 4, 2021
Megan M.
Marketing Manager
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 19, 2020
“Great collaboration tool with a few quirks”
Overall: Needed a way to reduce the number of emails for our team. We wanted to eliminate the need to think about the next step or the next reviewer, that is handled now with blueprints and workflows. It gives the designers more time to design and they spend less time managing getting feedback from other parties. There is a learning curve but it's still easier than trying to manage an entire department's projects in separate project plans or task lists.
Pros: This software allow me, as the marketing manager, to distribute work to my team and track progress. The workflows are awesome - allowing you to program the flow for approvals. You can review and suggest changes to creative easily within the platform and our designers use the InDesign plugin. I can record everything the team does- big projects to little tasks. I can set up blueprints for recurring projects so there is less work to set up a new project. There is a desktop app that makes it easy to keep track of open requests. We were able to create a marketing intake form for other departments to use to order new marketing projects, business cards, emails, etc and the form automatically assigns the work to the responsible person on the team.
Cons: There is a learning curve to using the program - especially to figure out the best way to view to-do lists. We are finding that customized dashboard are much better but they could still use some development work.
Switched From: Freedcamp
Reasons for Switching to Wrike: More functionality and more complex project building abilities
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 19, 2020

Juan A.
Verified LinkedIn User
Propietario
Unspecified
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 19, 2018
“It helps me get real-time visibility into everything my team is working on”
Overall: I Found that scoping projects are very easy with this tool, the ease of use the tool is very fascinating and it helps me get a lot more done in a shorter amount of time ;)
Pros: I think it's amazing to be able to have a tool that helps me collaborate, and to be surrounded by people that have the same vision and really want to get everything done, and done beautifully.
This amazing tool helps me to consolidate communication and enhance my vendor's visibility
It helps me get real-time visibility into everything my team is working on
It gives me reports to track the projects and my team performances or the Workload, it helps me to have a better view and to see who has bandwidth for the next projects.
It's a great way to Coordinate Across Teams, helps me to break down team silos.
Set up workflows for projects to notify tasks and when they should begin work.
Reduce miscommunication and mistakes when everyone has transparency into work.
It's a great way to Develop Campaign Assets, the campaign development process requires collaboration and teamwork.
the Live editing, the threaded comments, document sharing and versioning simplify it's a great way to collaboration and reduce rework.
It helps me to Manage Events, Campaigns and Launches
It really helps me to deliver marketing programs on time with less stress.
Get plans out of my head so that I don't lose track.
It really simplifies whenever I have my next advaertising campaign, I just duplicate the template that I already used and then I'm ready to go.
Cons: None
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
May 19, 2018
Phillip P.
Managing Director
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 5, 2021
“Great project management and task management platform”
Overall: Our company has had a great experience with Wrike and there is more we can do with the product so the sky is the limit!
Pros: Wrike is a tremendous project management platform and a very scalable product. For a remote company, this is an imperative part of our business operations.
Cons: There is a lot of functionality in Wrike and it can be a bit overwhelming. It would be nice to have more hands on support from Wrike.
Alternatives Considered: Trello
Reasons for Choosing Wrike: Functionality and scalability.
Vendor Response
By Wrike on March 11, 2021
Hi Phillip. Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. We'd like to talk with you to better understand your needs and address your concerns. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 5, 2021

Muhammad T.
Verified LinkedIn User
Sales Manager
Leisure, Travel & Tourism, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 4, 2021
“All i need for project management in one platform”
Overall: Wrike is the must have tools that our organization need to help us managing our task and project in organized manner. I have a very positive experience working with this software.
Pros: Wrike offers a free trial account that I have use and test the feature and program that Wrike can offers, and now we have subscribe for this software for more than 2 years. The Wrike analysis is very helpful tools for us to have an insight for our project progress in pie chart, which I can skimming through all the information quickly.
Cons: I don't have many thing that i dislike with this software, it has help me achieving my project objective and effectively managing all the resource and the progress until its completion and deploying it.
Switched From: Smartsheet
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 4, 2021

Norzihan I.
Verified LinkedIn User
Recruiter
Telecommunications, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
January 28, 2021
“Best project collaboration tools when work from home”
Overall: Pleasure experience working with this software, we have modernize on how we managing our project and we can get a real-time progress tracking after using Wrike.
Pros: The fact that i can accessing to this software to get update on my project that i collaborating with my colleague is the biggest point. Wrike can be access from my web browser and need no software installation with it. The graphical design for the software is minimal and clean, and it not messing my eyes after hours of time staring at the software.
Cons: We can't adding all the employees on the company to have access to the software, as it will cost more based on the user using it. On other word, it is expensive for small and medium organization to own the software. There are no new feature introduce to the software, and the current bugs takes month to get fix.
Switched From: Trello
Reasons for Switching to Wrike: Wrike is more easy to operate and it is more friendlier to use.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
January 28, 2021
Lindsay H.
Account Executive
Marketing and Advertising, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 22, 2021
“I love Wrike. I use it everyday. ”
Pros: Wrike has a great interface. I have come to love this software because of how easy it is to use.
I think it's an excellent collaboration tool. It's very easy to work on projects as a team, and simply tag members of your business in each project.
I love the tagging and chat features. The chat is very easy to follow.
Honestly, I love the color schemes. It makes it very easy to use because of bold colors. I like how you can customize your Wrike background too!
I do like how easy it is for admins to customize the features within Wrike. I've been able to help customize a few forms and features that needed improvements, and it was changed within a matter of seconds.
Cons: Because our company uses Wrike nationwide, you rely on each market to correctly make their projects and forms private to that market only. Occasionally, they'll make their forms public, which will show up on our dashboards too.
Also, it would be nice for each individual user to be able to customize their dashboard views. Only the admins can customize it for the whole market, but I would like to be able to customize my dashboards for myself personally.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 22, 2021
Shilpa H.
Technical Project Manager
Computer Software, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 17, 2018
“My to-go tool for Project management and reports ”
Pros: I was dwindling between Wrike and another tool for my project management activities and decided to go with Wrike.
- I have been using both Project management and tracking features of wrike and have liked it so far. In comparison with another project management tool, I find this is a very lightweight and easy to use tool.
-It is web based and I can login with SSO.
-Sends out notifications with weekly reports
-I can create private projects and assign my team. I liked this a lot when we planned to pilot a project and didn't want to publicize yet.
-Able to create custom folders, sub folders, tasks and subtasks, add users and due dates
-I have used mostly scrum based regime and it is very convenient
-Gantt chart much similar to MS Project I used some time back, extensively helps me in complex projects identifying dependencies and scheduling
Cons: -Some training may be needed to new users who never used any project management tool before
-Instant Messenger can help collaborate on the fly
-Customizable options like status, out of office, custom fields, clear dashboards can help
-No shared calendar option to view tasks on daily/monthly basis for resources and see their availability
-User needs to be connected to internet all time and can't work locally
-I use a paid version, but trial period may be a bit short for new users to familiarize and onboard subscription
-May not be suitable for startups or small companies as learning curve may be too long.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
October 17, 2018

Brett W.
Verified LinkedIn User
Lead Developer
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
August 28, 2018
“Wrike is Great for Small Teams Looking for a Project Management Solution”
Overall: I recommend Wrike for companies looking for a pure project management solution. If you or your company is looking for project management coupled with CRM and other business end functionalities, Wrike itself may not be the ideal solution.
Pros: While working with a team that eventually outgrew email and another product we were using, the team decided to give Wrike a try. Overall, Wrike is great for managing project planning and scoping. While I primarily used it for task management, it made my collaboration with the company a lot easier since the company was able to gauge accurate and more realistic timelines so that the team wasn't overburdened or given unrealistic or unmanageable deadlines.
Aside from task management and creating effective project pipelines and timelines, Wrike has the ability to create custom folders so that projects and clients stay organized from the get go and project managers can get an overview of a project's progress in a very short amount of time.
Cons: This application offers a lot of features, almost too many in the project management realm, so I recommend that any team or organization that adopts Wrike into their workflow sign up for training. After training, you should be able to get some consulting from the vendor at how Wrike works best for your company and how it can help improve your current process.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
August 28, 2018
Broc M.
Art Department Manager
Printing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 1, 2021
“Lots of Functionality, a bit Complicated”
Overall: Wrike has been under-used in my company so far, which is 90% due to the complicated nature of setting the software up to succeed with your company. There is a learning curve, which dowsed some of the enthusiasm we had going into it. However the value of this software is evident and very exciting, and for my team of remote workers it will elevate us to a much higher level of productivity. I do not see us out-growing the software either as it is extremely scalable, which invalidates the "con" mentioned above (complicated to setup).
Pros: Wrike is a very powerful software, and truthfully I do not use a majority of what it offers which speaks to its value. Project management is the main use for me and my team. The best part is the collaboration, task management, and project progress transparency; all of which are especially important for a group of people who are all remote workers trying to operate as a team. It has huge potential to be the one-stop shop for all project-based teams. We are currently trying to emulate the SCRUM method using Wrike and once the Spaces and Forms are configured we will be able to operate as a team quickly and easily without dozens of emails and phone calls.
Cons: The con is the semi-complicated set-up and deployment, at least in my experience. If you are tech-savvy then it will be no problem at all, in fact, it will be an incredibly rewarding tool for you to use. For those in your organization who are not keen on computers and digital interfaces, there will need to be a thorough roll-out plan and probably ongoing support for them. Because of Wrike's many uses and high level of customizability, it can be... not so simple to navigate in some cases. However I am personally combating that issue with a well thought out organization structure with my Spaces, Projects, Folders, etc to alleviate as much confusion as possible.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
February 1, 2021

Syamir K.
Verified LinkedIn User
Administrative Assistant
Education Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 3, 2021
“Project and portfolio manager”
Overall: Project planning is never more easier to manage than using Wrike.
Pros: Wrike has a very unique that special only for them, the program structure is look like a tree branches and that method make the project arranging is more visual and easy to arrange. Wrike also has a very good connectivity as it can be access from any device and it has its own software for any platform.
Cons: The pricing plan is calculated from how many user that are registering with the software, it will benefited a team or organization with a small team, but will be costing greatly for a larger team. Integration with other service is a must to have a full potential of the software and it also will adding the cost.
Switched From: Bitrix24
Reasons for Switching to Wrike: Bitrix24 is too basic and did not hold tools to managing more detail and complex project.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
February 3, 2021
Tim J.
Lead Content Specialist
Health, Wellness and Fitness, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
March 3, 2020
“Best project management software I've ever used.”
Overall: I love it! I recommend this project every chance I get to people in other organizations. It's quite simply changed the way I manage projects and communicate with team members.
Pros: This platform is straightforward and organizes tasks/projects into an incredibly logical format. Everyone I work with on this platform is consistently productive and uses the platform the way it's intended to be used, and our team productivity is never in question because of how easy Wrike makes it for us to communicate and work together, even remotely.
Cons: The UI/UX can be intimidating at first, and I've found that you're either a Wrike lover or hater - people who claim not to like using it are very difficult to convince to use it, even when it's a necessary business function, because of the UI/UX learning curve and the relative opacity of some of the platform processes. I can understand why; it's not very visually appealing, and the sheer amount of text on the platform can seem overwhelming. But once you learn what to look for, it's easy to cut through the excess and focus on the actionable processes within the platform.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
March 3, 2020
Joe C.
Account Manager
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 24, 2020
“A fantastic, Grade-A project management tool...”
Overall: Wrike was a fantastic tool for the short period of time that we used it. We were migrating over from another popular PM software and had set p most everything we needed in Wrike. For a digital marketing agency such as ours, a tool like Wrike is a MUST to keep the team organized and efficient. Ultimately, we ran into an issue with Wrike not being able to migrate all of our data over, thus we had to return to our previous PM software. It was a true shame because I absolutely LOVED Wrike for the 3 months or so that we got to use it.
Pros: The thing I liked most about Wrike was the easy-to-look-at simple interface. It was user-friendly and intuitive. Most of the tools and features weren't too hard to find or to use.
Cons: The only issue we had with Wrike was that they were not able to do an import of our data from our old PM software.
Switched From: ActiveCollab
Reasons for Switching to Wrike: Needed a more up-to-date system with more options.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
January 24, 2020
Melissa P.
Content Writer/Project Manager
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Source: SoftwareAdvice
February 14, 2017
“Honest Feedback”
Overall: Wrike is a super efficient platform for collaboration and organization within a business. It can organize tasks, schedules, discussions and company files all in one shared place. It can also sync employees, and can even get clients involved. There are 3 main components to this app which consist of projects, folders and tasks. And while the benefits of this app far outweigh the negative, my biggest issue with Wrike has been that the setup seems a bit confusing to me, and outside of the Wrike webinar that I took, there are no tutorials available online to walk potential users through in order to make usage of the app more efficient.
Pros: The creation of projects with the ability to assign subtasks and dependencies is a really great feature. I also really like the "timeline view" which enables users to see the progression of a project, including all of the dependencies, so that if something is delayed in the process of a project, we are able to project how much time it will take us to complete the entire project now with these varying components and the change of events / due dates.
Cons: It does not have a shared calendar for employees to view a daily, monthly or yearly tasks divvied up, and there are no tutorials available online to teach users how to use the app. I also feel like I could be doing so much more with the app than I am currently aware of. But I am finding difficulty in navigating through it without any sense of direction. This is especially a little frustrating for people who are new to project management, and really have no idea where to begin, or even how to divvy up the tasks in a comprehensive manner for all of our current employees. It would help to have tutorials, offer one-on-one sessions, or even just to have little pop-ups that explain the app as you go, with helpful hints and tips.
Recommendations to other buyers: I would advise others to explore this app, it is really useful if they can take the time to teach themselves how to use it.
Source: SoftwareAdvice
February 14, 2017
Elyse J.
Software Project Manager
Marketing and Advertising, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 30, 2020
“Powerful tool for management, bit of a learning curve”
Overall: Overall, I think it is a solid tool. I have heard from champions that it is costly, and that most integrations come at an incremental additional cost.
Yet to be seen whether the cost is worth the functionality.
Pros: Wrike strikes me as the kind of system that is as good to you, as you are to it.
Their onboarding/training process was decent - our agency was well supported as we transitioned into this system and we had ample resources guiding us through.
The dashboarding abilities / personal to-do/my task lists are easy to find, and email notifications are helpful.
Storyboarding, tasking out projects, copying tasks in bulk and importing in general have been relatively easy once trained.
We are still in the earlier stages of fully adopting this platform, but thus far, I am happy overall.
Cons: The learning curve was a bit steep and I found overall user adoption rates to be slow.
Because the system CAN do so much, a lot of my team felt overwhelmed during onboarding and user adoption was slow.
Some of the permissions are muddy, and sometimes, I find too much visibility into work that doesn't concern me.
The @ functionality for tagging individuals seems error prone, as I am often erroneously tagged in tasks not meant for me.
Reasons for Switching to Wrike: iMC was dated and not easy for us to use. We outgrew its abilities and found performance issues to be a regular challenge
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 30, 2020
Henry E.
Investor
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
September 13, 2019
“Used it years ago - and it's better now”
Overall: Solving the problem of multiple groups in multiple locations quickly and easily communicating about all types of projects - quickly and easily and 100% online. Getting rid of email to boot!
Pros: Super flexible and FAST user interface. Best PM tool for speed and ease of toggling folder and projects open quickly and easily (in the left column). I think it's better than all of them out there.
Cons: expensive. We were quoted a large cost to go thru the onboarding. I guess you get what you pay for but this is not the 'free' or 'cheap' setup like you get with a Zoho or Trello type tool.
Reasons for Choosing Wrike: Said above, basically a better and faster UI for our team to learn and use quickly.
Switched From: Asana
Reasons for Switching to Wrike: Easier to use - and less data in buckets - e.g. easier to find and see more info in Wrike over Asana
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
September 13, 2019

Mayra M.
Verified LinkedIn User
Adjunct Professor
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 31, 2019
“Wrike provides the most intuitive project and tasks management. ”
Overall: Wrike has always been the most helping tool that have assists me in my every other project. I am able to get done most of my work through easy tracking and complete assistance. This has been the most easy and intuitive tool which has enables me to completely manage my work in a scheduled and organized manner.
Pros: Wrike has served for me as one of the leading tool to assist me in my most of the projects and assigned tasks. It has the most efficient tools and features which allows me to track the overall progress of the projects. I can easily schedule the tasks and even collaborate with the other employees on certain tasks. This allows me to stay organized and be more productive in my field work.
Cons: Although, Wrike has all the necessary tools and features to easily help me in my working projects. But i have slightly faced few issues while using it. Like for some long term projects, the tracking ability slows down and I lose the whole interest in that. Wrike plays its part at every step but due to some connectivity issues, I also lose the collaboration spirit with my team members.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
August 31, 2019

Lilians C.
Verified LinkedIn User
Especialista en proyectos de inversión
Unspecified
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 10, 2018
“Very good project management software, it has allowed me to simplify my work in a fast way.”
Overall: It has allowed me to work more efficiently, incorporating all the work team to have clear goals to work according to them and establishing the priorities of each area with their respective managers, which has allowed me to innovate within my organization in project management.
Pros:
It is ideal for project planning, since it has tools that facilitate organization, one of the features that I like most about this software is that it allows to have a clear real-time view of the status of each activity and therefore takes the progress of the project updated with a series of diagrams that facilitate the interpretation and incorporation of the whole team, I can also set the priorities of my project to visualize them without the team deviating from the main objective. On the other hand, it is a software that is very easy to use, it also allows exporting the reports to other Microsoft or PDF packages to facilitate their visualization and printing on any computer.
Cons: Basically it is designed in a web context and therefore it is necessary to have access to the internet to be able to use it and this could be a limitation, in addition the free trial has a few days duration, which makes it necessary to pay monthly the license to access the account .
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 10, 2018
Lauren L.
Marketing Event Manager
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
May 26, 2021
“Dashboards keep me organized”
Overall: Overall, Wrike has been really helpful for keeping my team organized.
Pros: I really like being able to make different dashboards for different users, projects, campaigns, etc. Really helps me stay organized and on top of everything!
Cons: Not being able to sort by due date in dashboards is really frustrating - I know that I (and several others) have posted about it in the community, but like so many other issues, they won't consider adding it to the roadmap until enough people have expressed that it's an issue. However, the sort by date has actually exceeded that threshold, but they don't take the multiple community posts into account -- only the votes for the "original" post regarding the issue.
Switched From: Asana
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
May 26, 2021

James D.
Verified LinkedIn User
Human Resources Manager
Construction, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
July 14, 2020
“By using applications like Wrike, our team has become more efficient”
Overall: Wrike is essentially whatever you might want to type of it. It's completely adjustable for your organization's uses and is totally the least difficult task the board device I've at any point utilized. various pieces of it are astute and perfectly made. a genuine lift to our group that gets us out of the mud of structuring here and there. Highly suggested.
Pros: I adored that you just had various perspectives on observing your venture: my most loved was the rundown style or Gantt graph style. I likewise truly enjoyed that it matched up with our Adobe programming and permitted you to find out the status of all of the undertakings. I used to be enjoyably astonished that working with the administration wasn't troublesome. Wrike has the preeminent natural interface. Anybody can ace it.
Cons: It takes a touch while to arrange and get familiar with the entirety of the capacities. Yet, when you learn it the undertakings are anything but difficult to arrange. I likewise like that you just can copy ventures which help with sparing time in contributing the data.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
July 14, 2020