--- title: "Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wrike the right Project Management solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Wrike 4.4 (3044) [View alternatives](https://www.capterra.com/p/76113/Wrike/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Wrike Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews JW Jonas W SupervisorBuilding Materials, 51 - 200 employeesUsed the software for: 6-12 months. “The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place.“ July 28, 2026 Naleen K Infrastructure Engineering Lead AnalystHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other.“ August 15, 2026 JV Jaimin V Project CoordinatoreInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability.“ June 3, 2026 PR Parija R CFOInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template.“ June 3, 2026 ER Evan R Marketing CoordinatorFinancial Services, 10,001+ employeesUsed the software for: 1-2 years. “Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature“ May 13, 2026 MA Megan A ConsultantHospitality, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer.“ May 25, 2026 LH Leslie H FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “It really helped us get organized, made it clear who was responsible for what, and cut down on all those endless email chains and Slack pings. Where Wrike shines is task and deadline tracking, especially when multiple teams or departments are involved. If you're managing projects with a bunch of moving parts, it's genuinely solid.“ August 21, 2026 TP Terry P Agency DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Occasionally, such as notifications not syncing correctly, there have been glitches when using the mobile app. Plus, the tool itself can be quite overwhelming, especially when you're setting it up for the first time, it does have a learning curve.“ July 6, 2026 ## Showing most helpful reviews Showing 1-25 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brenda H. Communications Coordinator Insurance Used the software for: 2+ years ### "Communications Coordinator" April 24, 2026 4.0 I really enjoyed getting to know Wrike and all it can do. I'm still learning more every day. At first, we just used it for one task; now we are using it to track all of our documents. It's a great platform. Pros The best part of Wrike is how easy it is to track where any document is in our production process. You can always tell exactly what step is being completed and how far it has to go. I also love that it keeps all notes from everyone who has worked on the project. Cons I would like an easier way to archive completed projects. It seems like they are just stuck in the incoming area with no natural place to make the archive. Switched from [Aquent RoboHead](https://www.capterra.com/p/121435/RoboHead/) Our parent company purchased Wrike and we started using it to make website changes. We found out it did all kinds of things and that it was less expensive that RoboHead every month. Review Source VR Verified Reviewer Infrastructure Engineering Lead Analyst Hospital & Health Care Used the software for: 6-12 months ### "Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations" August 15, 2026 4.0 As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) worst Support from Wrike team and lack Of DLP policy and to enable it they were charging separately. Review Source HB Hannah B. Marketing Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Wrike Review" June 8, 2026 3.0 Its been fine. We enjoy the platform but have been very upset with things being discontinued, items being changed, and our representatives. We will probably reevalute the platform at the end of our contract to see if there is another one we can use. Pros I like that we are able to hold team members accountable, the reporting helps make it easy to see the types of projects worked on, and that we can have other teams within the Wrike platform but they dont have access to our marketing spaces. Cons They make a lot of changes with 0 to little notice. And when the changes are made the training isnt great and when we worked with our Rep she gives us incorrect information (on more than one occasion). This is why when anyone on our team has Wrike issues we submit a ticket vs reaching out to the people on our account. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike We liked the list view (which has now been discontinued...) and the reporting functionality Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) We needed more accountability and reporting options. Review Source JW Jonas W. Supervisor Building Materials Used the software for: 6-12 months ### "Powerful Project Management Platform with Excellent Visibility and Collaboration" July 28, 2026 4.0 Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) It was too generic and allowed very little customization. Also, it had a small company feel. Review Source VR Verified Reviewer Senior Manager Information Technology and Services Used the software for: 2+ years ### "Flexible Workflow Customization, APIs, and Automation That Streamline PMO Work" May 14, 2026 5.0 Wrike helped us in stitching PMO related activties under one umbrella. the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles. This helped in provided the organization with multiple items to be reviewed under one tool. This saved weekly review meetings time by avoiding switches between multiple tools & files, instea d using Wrike Pros Wrike is one of those softwares that provide user with the flexibility to customize workflows, add custom fields & confirgure the same for reporting without intervention from Support team. The customization help to cater to company specific & department specific requirements. The easy to configure APi's also help in connecting to our internal systems, which also help in using Wrike as a single source of truth for all pMO activties. The automations option also helps in building triggers to provide attention to movement in workflows Cons To activate the custom fields, you need to raise aticket, while the intent is understood, atleast company asmin should have access to this. This results in raising support tickets just to activate the fields without any checks. Alternatives considered [Rocketlane](https://www.capterra.com/p/232772/Rocketlane/) Reason for choosing Wrike The higher customization options & lower cost with multiple license types helped in choosing Wrike over Rocketlane Review Source Amanda P. Diretcor, Marketing Ops Higher Education Used the software for: 2+ years ### "Solid Work Managemnet Platform " April 26, 2026 5.0 I really love the customer support, ongoing training, and consistent development of Wrike. They listen to their customers and make enhancements often. Pros I like that it is adaptive for all kinds of work - events, marketing, web work. There are lots of ways to customize things both across the board and on an individual level. If you want to see things in a Gantt chart, calendar, or To-do list, you can see it that way. We utilize the request forms, automations, and reporting. Cons It can be overwhelming at first - but once you get the hang of it Wrike comes pretty naturally for the user. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Wrike Wrike was the one that gave us the best customization, value and met our security standards. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Basecamp was very simple - just a calendar with a to-do list. Review Source John S. Director, Academic Innovation Media E-Learning Used the software for: 2+ years ### "Best Project Management Tool Hands Down" April 22, 2026 5.0 I've really enjoyed working with Wrike. My company has a monthly meeting setup so that we can connect with Wrike staff to make updates to our agreement or get assistance with any bugs or issues we've experienced in our user base. As long as you have admins for implementation and champions to train your team, you'll find that Wrike is worth every penny. Pros Wrike offers custom item types, workflows, views, filters, and dashboards, along with excellent support from their team. Every feature is thoughtfully designed so the platform can be tailored to any person, team, or company. They're also open to regular meetings to discuss updates to the customer agreement and have consistently been responsive. Cons There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them. I've also found that most of our people need some training or handholding if they haven't used a project management system like this before. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We did not find Asana to meet our needs. Wrike provided a more modern user interface and a significantly better feature set. Review Source Sven P. Department head Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A customizable project management tool with small drawbacks" April 10, 2026 4.0 The experience is very good. The support is quick. It is easy to use if you have set up your workflows. For this setting up help is available from Wrike (for payment). The software has a stable status, and if problems occure normaly they are fixed quickly. Pros Wrike is a very flexible software. So if you have good processes in place you can build Wrike for fitting to them very well. Nevertheless sometimes via API not integrated into Wrike. It works well if you customize and it fits very well to special needs. Cons Sometimes basic features of a simple project management tool are missing. Wrike sometimes does not know if it wants to be a project management tool or a work management tool. Would be good to concentrate more on project management and to implement simple feautures like pausing a task. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Wrike Wrike was already in use at some sides of our company. So we choose comapnywide the same solution. Other products we evaluated where not available in selection list here. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We searched for a cloud based solution. We evaluated different cloud based solutions and selected Wrike. We used also before MS Project (this is not available in selection list here) Review Source VR Verified Reviewer VP Marketing Computer Software Used the software for: 2+ years ### "Pretty solid project management tool" July 3, 2026 4.0 Pros Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing. Overall, it's intuitive and easy to use. Cons Wrike doesn't offer the best UX across the platform and I prefer using tools like Notion for other project management Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Pricing was the biggest factor for making the switch Review Source Arun R. Financial Analyst Education Management Used the software for: Less than 6 months ### "Great Workflow automation software for beginners" August 9, 2026 5.0 My overall experience was really good with wrike, been using it for workflow automation for our company, and wrike was very easy as someone who just started using workflow automation. Pros Their ui and ease of use as someone who just started using CRM, Wrike made me feel this workflow management much familiar compared to other tools i have tried. Cons The customer support was little bit off, although right now i have dedicated account manager, so no issues. Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Wrike was much easier as beginner, while Monday and Jira. Review Source ML Marjorie L. Staffing and Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Wrike keeps most of your projects from completely falling apart" May 21, 2026 5.0 In our company prior to using Wrike, we were storing project information in email communications, shared Excel spreadsheets, and/or individual employee memory systems. Wrike helps cut down on miscommunication issues that occur frequently between departments by providing visibility to what work is completed or still pending within cross-departmental projects. Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their tasks rather than rely on someone else doing it for them. Pros I had a long day today and I am really glad I did not spend a lot of time chasing down status updates from others as Wrike gives me the information I need quickly. The dashboard provides an overview of all the projects we are working on and all their status' without having to ping each member individually and wait. Automation is another feature that I enjoy and as I created a workflow several years ago that automatically moves tasks to the next person responsible after approval and I don't even think about this anymore as it just happens. In addition to automation, real-time collaboration with multiple users entering data into the same area does not create problems. Cons The cost of Wrike increases faster than you would think if you want to use many of its important features. Many of the advanced tools such as dashboards, advanced reporting, certain integration with third party software, etc. are not standard, so they will increase your costs. A small issue of mine is that the wrike mobile application performs much slower than the web based version and takes longer to load and therefore, I generally wait to check Wrike until I am sitting at my desk. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Wrike was more easier to use and more reliable. Review Source SF Sarah F. Marketing Technologist E-Learning Used the software for: 2+ years ### "We tested over 10 Project Management tools and Wrike won every time" April 21, 2026 5.0 Bringing wrike onboard as our PM partner has had a very positive impact on our productivity. If a project or request is not in the system, it might as well had not happened. We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to expand further for our company. Overall it has been a very positive experience for our company and I'm looking forward to where we go next. Pros Since 2020, we've undergone three major transformations with Wrike as our company has evolved. The first was to find a new project management tool while onboarding another marketing group. We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools. Over the years it has proven to be a forward thinking company that rolls out new features with regularity, making it's product a better value year over year. Cons It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time. However it is worth it to have full control over your environment. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Celoxis](https://www.capterra.com/p/5923/Celoxis/)[Workzone](https://www.capterra.com/p/18542/Workzone/) Reason for choosing Wrike Wrike had the right balance of features, functions, user experience, and price for our requirements. Switched from [Workzone](https://www.capterra.com/p/18542/Workzone/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Team consolidation and Wrike was a better fit for the overall company and had better features and functionality. Review Source KH Kevin H. Director of Systems - On-Site Activities Mechanical or Industrial Engineering Used the software for: 2+ years ### "Director of Systems On-site Activities review" April 20, 2026 5.0 As the manager who orginally sought a software to implement for a team of persons >40 that allows one place to have a single source of truth related to our projects, the experience has been very good and appears to have long lasting positve impact. The system is good for onoboarding new hires and easy to share information on projects current status and projected status. Pros Easy to use, configure Spaces to meet the needs of my team and organization. I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team. I also like the help boards and the ability to add or vote on new features as needed. Team collaboration on projects has improved and as an operating environment we can ensure all project related information and tasks are within the project, keep focus and not having to dig through emails to find what I am looking for or when. Cons Licensing costs, seem high when compared with some other solutions, making adding licensing a somewhat complex ROI justification. We have struggled with some features we would like like time keep integration with our ERP (Enterprise Resource Planning) software integration (Using SAP), so we are not using Wrike to get a good estimate of estimated verses actual from Wrike, but rather using 2 systems to get to utilization a variance to project estimated hours. I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change myself. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Easy of use and available training, feature rich Review Source JK Jen K. Email and Digital Marketing Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Smart way to track Teams productivity" April 28, 2026 4.0 I use Wrike daily to keep myself on track without having to meet with our team regularly. Dependencies help notify me when I'm up to work on a project. Pros Tracking of my daily to dos with visibility for the whole team. Workload charts to easily drag and drop tasks to fit my schedule. The ability to build the system out to work for our needs. Customer support was very responsive to any questions and troubleshooting. A great way manage our work throughout the entire organization and maintain visibility. Easy way to track our teams productivity! Cons We had to build the system out to work for our needs which causes some inconsistencies on how we used the system across business units. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/) We needed a more robust product to meet our scheduling and task level needs. Review Source DS Dave S. Digital Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Wrike projects remain visible but set up takes patience" June 11, 2026 4.0 Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of. Pros Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well. Cons Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it. Review Source KK Kajol K. Campaign developer Marketing and Advertising Used the software for: 1-2 years ### "Wrike Makes Chaos Manageable!" April 30, 2026 4.0 Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces! Pros Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall! Cons Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience. Review Source MD Mariquita D. Marketing Specialist Medical Devices Used the software for: 2+ years ### "Good to Could-Be-Great :)" May 1, 2026 4.0 Overall good but not excellent. Could use further improvements. Please bring back LIST VIEW. Still is the BEST VIEW! :) Pros It is easy to use once you learn it, intuitive, and I can correct mistakes. I also love that you can duplicate projects and tasks. Cons The different views and the fact that, say we are on a task and we want to get back to our dashboard, I have to go to the left nav and click on Dashboards. However, back in the days, they had Dashboards at the top of the page, so you just had to click on it to get to it. Easy breezy! It'd be also nice if they bring that back, to also put Search at the top of the page instead of selecting the left nav and then search. Review Source SB Shubam B. Analyst Information Technology and Services Used the software for: 2+ years ### "Feature-Rich and Reliable, but Not the Simplest to Start With" April 24, 2026 4.0 Pros What I liked most about Wrike is how flexible it is once you get the hang of it. You can really tailor workflows to match how your team actually works instead of forcing everyone into a rigid system. That made a big difference for us, especially when managing multiple projects at once. Task tracking is another strong point. It’s easy to assign work, set deadlines, and see exactly where things stand without constantly chasing updates. I also liked that all the conversations and files stay attached to tasks, so nothing gets lost in emails or chats. In terms of ease of use, there is a bit of a learning curve at the beginning, but after that it feels pretty intuitive. The dashboards and views (like timelines and lists) make it easier to stay organized and keep an eye on progress. It also feels like good value for money considering how many features are included—especially for teams that need detailed project and process management. We were able to standardize a lot of our recurring workflows, which saved time. Customer support was generally reliable too. Whenever we had issues or questions, the responses were helpful and didn’t take too long. Overall, it’s a solid tool if you need something that can handle more complex workflows without becoming too chaotic. Cons ne thing that stood out with Wrike is that it can feel a bit overwhelming at first. There are a lot of features packed in, which is great in the long run, but the initial learning curve can be steep—especially for new users who just want something simple. The interface, while powerful, can sometimes feel cluttered. Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable. I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards. It’s not constant, but it can interrupt the workflow a bit. Another downside is pricing at scale. While it offers good value overall, some useful features are locked behind higher-tier plans, which can add up as your team grows. Lastly, although customer support is generally helpful, response times can vary depending on the issue, and resolving more complex problems may take longer than expected. Overall, it’s a powerful tool, but it might feel like overkill if you’re looking for something lightweight or quick to set up. Review Source KM Kirti M. Senior Analyst Information Technology and Services Used the software for: 2+ years ### "Streamlined Campaign Management with Wrike" May 4, 2026 5.0 Wrike has been a reliable tool for managing campaign approvals, tracking deployments, and keeping stakeholders updated. It has improved collaboration, reduced delays, and enhanced overall efficiency. Even with minor hiccups, it’s been a huge help in keeping work organized and efficient. Pros What I liked most about Wrike is how easy it made campaign coordination. The ease of use makes onboarding simple, and its task tracking capabilities ensure smooth coordination between CRMs and brand teams. Approvals, updates, and task tracking all happen in one place, which saves a ton of time. it really helps boost productivity and keep everyone aligned. Cons The mobile app works, but it’s not as smooth or powerful as the desktop version. One thing I noticed is that the description part in tasks can get updated with just a click, even when it’s not intended - adding a restriction or confirmation step there would be helpful. Review Source JN Jennifer N. Sr. Director Promotional and Group Sales Sports Used the software for: 2+ years ### "Improved Efficiency and Organization with Wrike" April 22, 2026 5.0 Overall, our experience with Wrike has been very positive. It has become a central hub for managing projects, improving collaboration, and increasing accountability across teams. The platform has helped us standardize processes, enhance visibility into workflows, and operate more efficiently. While user adoption requires consistent reinforcement, the benefits of organization, scalability, and time savings make Wrike a valuable tool for our team. Pros Wrike has significantly streamlined our workflows and improved overall efficiency across teams. The ability to replicate projects and tasks year-over-year is especially valuable for us, as it saves time and ensures consistency in execution. Its task tracking and process management tools make it easy to stay organized, maintain visibility, and keep projects moving forward on schedule. Cons Adoption across all users can sometimes be a challenge. Like many workflow tools, its effectiveness depends on consistent usage, and we’ve experienced some gaps with team members not fully utilizing the system. Continued internal training and reinforcement of processes have helped, but this is an area that requires ongoing attention. Review Source MF Maddy F. Coordinator Sports Used the software for: 6-12 months ### "A Powerful, Flexible Platform That Keeps Our Team Aligned" April 20, 2026 5.0 Overall, my experience with Wrike has been very positive. It provides strong value for money given the breadth of features available, particularly for teams that need robust workflow and process management tools. Customer support has been reliable when issues arise, and the platform continues to evolve with helpful updates. Wrike has ultimately helped our team stay more organized, improve accountability, and streamline communication across projects. Pros What I like most about Wrike is how seamlessly it brings structure and visibility to our workflows. The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment. I also really value the platform’s flexibility—whether we’re managing simple to-do lists or more complex, multi-step processes, Wrike adapts well. The dashboards and reporting tools are especially helpful for keeping stakeholders aligned and informed without needing constant check-ins. Cons While Wrike is a strong tool overall, there can be a slight learning curve when first getting started, especially for team members who are new to project management platforms. Some features aren’t as intuitive upfront, and it can take time to fully understand how to best structure workflows. Occasionally, minor bugs or lag can occur, but nothing that significantly disrupts productivity. Review Source VR Verified Reviewer Accessories Designer Retail Used the software for: 1-2 years ### "Wrike is the perfect work orgainsation tool" May 18, 2026 4.0 I love Wrike, and I'm very hopeful that my complaint will be used to improve the system with features that many of their users will benefit from. I am grateful to be able to have that conversation with them, and feel heard, and confident that Wrike will do their best to find a solution. Pros Wrike is created by an excellent team, and backed by a wonderful community, all of whom work hard to support each other and improve the software. Wrike is always growing and moving forward, and consistently keeps the users informed and involved in the process, making sure tutorials and articles are on hand. They also have seminars that launch and teach new features. Cons Wrike pride themselves on putting the customer first and keeping the software up to date with new features and functions that improve the current way of working. However, one latest update has completely changed our system - 'Group by Assignee' shows all assignees, not the ones selected and filtered by. It will show other people because the selected users are within that task. This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they could put my complaint to the production team to work with. It's frustrating that what we mainly used the software for has completely changed. We've had members of our team stop using the software because they can no longer see their team's workload. Review Source KH Kaden H. Project Management Specialist Education Management Used the software for: 6-12 months ### "Wrike: The Tool to Help me Fulfill my Mission" April 9, 2026 5.0 Overall, I enjoy the functionality of Wrike. Because of the Wrike certification, I am very confident in navigating Wrike. I love that I can have hundreds of tasks, projects and folders, but that it can be found so easily. I love the customization, and the fact that hundreds of companies can use Wrike to suit their needs. Pros Visually, Wrike is an organized, clean and functional software. It is easy to understand and find the tools I need, from dashboards to projects. It was easy to find the tools needed. When it comes to organizational management, Wrike provides a tools that create an efficient environment. Small features like the "open in new tab" or the "expand" tool are super helpful. I enjoy the shortcuts that are preprogrammed. The integrations are also invaluable. There are so many integrations that allow ease of access and communication. I enjoy the notification function. I can notify the followers, the assignees and everyone that has commented on the project. It streamlines the communication process. Cons Wrike frequently goes down, and inhibits our work. Luckily, customer service is very effective and quick to let us know. When it comes to customer service, There is a team of representative that provide easy access to updated information. When it comes to workflows, we have had to change workflows from space level to account level several times. It has been a long process and requires several dashboards and dozens of hours of labor. To save time and effort, there should be an option to switch between the two types of workflow classifications. Review Source KW Katherine W. Project Manager Design Used the software for: 1-2 years ### "Wrike makes my life easier" April 3, 2026 5.0 Wrike was pretty new to the team when I onboarded, and we have kept the process relatively the same because it works. Our status items, client setup, and automations are working very well for our team. Pros Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks. Cons The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way. Review Source MW Marissa W. Director, Sea Production Entertainment Used the software for: 1-2 years ### "Powerful Software with Strong Customer Support, Overwhelming to Start, Search Feature Needs Work" April 23, 2026 4.0 Pros Wrike is a powerful project management tool that is constantly adding features and innovating, often based on direct feedback from users. We've found them to be incredibly responsive when we report an issue. I also love how Wrike helps people across our organization stay up to date on tasks and their progress. Recently, Wrike added integration of Copilot and this has been an incredible addition to keep me up to date on fast-moving projects where I may not have time to review all the activity in a project since the last time I reviewed it. Cons Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous. I find it typically takes people several months before they feel decently comfortable in Wrike. I'd say the biggest area for improvement in the Wrike platform itself is the search feature. I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.