--- title: "Page 2 | Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Wrike the right Project Management solution for you? Explore 3039 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/?page=2" page_type: "reviews" language: "en" --- Wrike 4.4 (3039) [View alternatives](https://www.capterra.com/p/76113/Wrike/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Page 2 - Reviews of Wrike ## Showing most helpful reviews Showing 26-50 of 3039 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jonas W. Supervisor Building Materials Used the software for: 6-12 months ### "Powerful Project Management Platform with Excellent Visibility and Collaboration" July 28, 2026 4.0 Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) It was too generic and allowed very little customization. Also, it had a small company feel. Review Source Shelly E. EIMS Director Hospital & Health Care Used the software for: 2+ years ### "If you don't have Wrike today, RUN and get it!" June 29, 2026 5.0 Overall, Wrike is great! We utilized the additional service to set up our first space and to understand all the pieces. Also, they are constantly adding new enhancements. Pros The first thing that drew me to Wrike was the "Excel" look, but now it's much more. Dashboards are one of the top things for me! Cons The initial setup but just because of the learning curve, on my part. You just have to take the time to get in and learn, knowing you can make modifications as you go. Alternatives considered [Microsoft Project Server Subscription Edition](https://www.capterra.com/p/238840/Project-Server/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike The view and the capabilities along with cost and assistance. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Technically, we did but didn't switch. We were using Excel as a project management application which it isn't! We needed a "real" PM application. Review Source VR Verified Reviewer Infrastructure Engineering Lead Analyst Hospital & Health Care Used the software for: 6-12 months ### "Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations" August 15, 2026 4.0 As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) worst Support from Wrike team and lack Of DLP policy and to enable it they were charging separately. Review Source LH Leslie H. Founder Financial Services Used the software for: Less than 6 months ### "It’s a full-featured project management tool, but it definitely calls for a real commitment of time and budget" August 21, 2026 4.0 Honestly, my time with Wrike has been pretty good overall—though it definitely wasn't smooth sailing from day one. After we got through the initial setup and the learning curve, things started to click. It really helped us get organized, made it clear who was responsible for what, and cut down on all those endless email chains and Slack pings. Where Wrike shines is task and deadline tracking, especially when multiple teams or departments are involved. If you're managing projects with a bunch of moving parts, it's genuinely solid. That said, Wrike isn't for everyone. If your team's processes are already pretty structured and you're willing to put in the time to set things up properly, you'll get a lot out of it. But if you just need something simple, it can feel like overkill—both in terms of features and price. I also found the support resources helpful in general, though when I had more specific configuration questions, it sometimes took a few back-and-forth exchanges before I got a real answer. One thing I should mention: don't expect Wrike to handle invoicing or payments. That's not its lane. Its strengths are really in project planning, collaboration, tracking day-to-day operations, and giving you a clear view of what's happening across all your projects. Bottom line? It's a powerful, all-in-one platform that can work really well for the right team. But between the cost, the learning curve, and how complex the interface can feel, I wouldn't call it the perfect fit for every organization out there Pros I’ve found Wrike really shines when it comes to keeping everything in one place—whether that’s managing projects, assigning tasks, or just tracking where things stand. The different views, like lists, boards, calendars, and Gantt charts, mean everyone on the team can work in whatever way feels most comfortable to them. What I appreciate most are the customizable dashboards, task dependencies, request forms, and automation—they cut down on a ton of manual follow-up. If you’re juggling multiple projects at once, Wrike gives you a clear picture of what’s urgent, who’s doing what, and where the workload might be getting heavy. Cons Honestly, Wrike packs in so many features that it can feel a bit overwhelming compared to simpler tools. The interface isn't exactly intuitive at first—there's a lot going on—and figuring out how to organize everything across spaces, folders, and projects takes some real time. A few of the more useful features are locked behind pricier plans, which makes it harder to justify the cost if you're a small team. And notifications? They can get out of hand unless you take the time to tweak the settings. Plus, when your workspace gets loaded with tons of projects, things don't always run as smoothly as you'd hope—navigation can stutter, and performance sometimes lags. It's a powerful tool, but it definitely has a learning curve. Review Source KS Karol S. Associate Director of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Powerful project management tool with excellent task tracking" August 4, 2026 5.0 Overall, I had a positive experience with Wrike. It was a reliable project management tool that helped our team collaborate, track tasks, and stay on schedule. I didn't experience any major bugs or performance issues during my time using it. The platform offers good value considering the features it provides, although teams should spend time planning their workspace structure before rolling it out. I didn't personally interact with customer support or use the invoicing features, so I can't comment on those areas, but for project and task management, Wrike met our team's needs well. Pros Wrike made it much easier to keep projects and tasks organized across the team. I liked being able to assign tasks, set due dates, add comments, and track progress in one place. It improved visibility into ongoing work and helped everyone stay aligned, especially while working remotely. Once our team became familiar with the platform, it was straightforward to use for day-to-day project management. Cons The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility. Reorganizing everything later was difficult because the workspace was already actively being used. I also think there is a learning curve when setting up an effective project structure from the beginning. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) We switched because we were looking for a project management solution that better fit our team's workflow and organizational needs. Wrike provided the features and structure we were looking for as our projects became more complex. Review Source DS Dave S. Digital Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Wrike projects remain visible but set up takes patience" June 11, 2026 4.0 Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of. Pros Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well. Cons Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it. Review Source HB Hannah B. Marketing Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Wrike Review" June 8, 2026 3.0 Its been fine. We enjoy the platform but have been very upset with things being discontinued, items being changed, and our representatives. We will probably reevalute the platform at the end of our contract to see if there is another one we can use. Pros I like that we are able to hold team members accountable, the reporting helps make it easy to see the types of projects worked on, and that we can have other teams within the Wrike platform but they dont have access to our marketing spaces. Cons They make a lot of changes with 0 to little notice. And when the changes are made the training isnt great and when we worked with our Rep she gives us incorrect information (on more than one occasion). This is why when anyone on our team has Wrike issues we submit a ticket vs reaching out to the people on our account. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike We liked the list view (which has now been discontinued...) and the reporting functionality Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) We needed more accountability and reporting options. Review Source DP Dhrumit P. Project Manager Computer Software Used the software for: 2+ years ### "Powerful Project Hub — A Few Rough Edges, But Worth It" June 3, 2026 5.0 Wrike has genuinely transformed how our team manages work. Once past the initial setup, the ease of use improves dramatically. It centralizes everything — deadlines, responsibilities, files, and communication, eliminating the need for scattered spreadsheets or email chains. The productivity gains are real and measurable. Despite some pricing and onboarding concerns, it remains one of the most feature-complete project management tools available. Pros What I liked most: Wrike's task tracking and organizational management capabilities are genuinely impressive. The ability to create custom workflows, set dependencies, and visualize work through Gantt charts and Kanban boards makes managing complex projects feel structured and clear. The real-time collaboration features keep the entire team aligned, and the dashboard gives an excellent bird's-eye view of project health. For large teams handling multiple projects simultaneously, it's a serious productivity booster. Cons What I liked least: The learning curve is steeper than expected, onboarding new team members takes time and the interface can feel overwhelming initially. Some advanced features are locked behind higher-tier plans, which affects value for money for smaller teams. Occasional sync delays and minor UI bugs (especially on the mobile app) can disrupt the flow. Customer support response times could also be faster. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike After evaluating several project management tools including Asana, teamwork.com, Jira, and ClickUp, Wrike stood out for a few key reasons: Depth of customization, Unlike Trello's relatively simple card-based system, Wrike offered custom workflows and fields that matched our team's specific processes without forcing us to adapt around the tool. Gantt chart & dependency management — Wrike's built-in Gantt charts were more intuitive and robust compared to Asana, where similar features required workarounds or higher-tier plans. Scalability - Monday.com felt great for small teams but became costly and cluttered as the team grew. Wrike scaled more cleanly across departments. Cross-team visibility - The ability to manage multiple projects across different teams with shared dashboards gave managers better oversight than ClickUp's more fragmented view at the time. Enterprise-ready structure - For our organization's needs, Wrike's folder/project/task hierarchy felt more logical and professional compared to the others. Ultimately, Wrike struck the best balance between power and structure for a mid-to-large team managing complex, multi-phase projects. Review Source JV Jaimin V. Project Coordinatore Information Technology and Services Used the software for: 2+ years ### "Excellent Project Management Tool for Planning, Tracking, and Team Collaboration" June 3, 2026 5.0 My overall experience with Wrike has been extremely positive. Over the last 4 years, it has helped our team streamline project planning, task tracking, resource management, and collaboration. The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery. Wrike has played a key role in improving team coordination, project transparency, and operational efficiency. I would highly recommend it to organizations looking for a reliable and scalable project management solution. Pros I have been using Wrike for the past 4 years, and it has become an essential part of our project management process. The platform provides excellent task management, project planning, and team collaboration features. Its customizable workflows, dashboards, Gantt charts, and reporting capabilities help us keep projects organized and on track. The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability. Cons While Wrike is a powerful tool, new users may find the initial setup and learning curve slightly challenging due to the wide range of features available. Some advanced functionalities and customizations can require additional training to utilize effectively. Additionally, certain reporting and dashboard configurations could be more intuitive. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) We switched from Jira to Wrike because we needed a more user-friendly and efficient project management solution. Wrike's Kanban boards, customizable workflows, and project planning features made it easier for our team to track tasks, manage deadlines, and collaborate effectively. The platform provides better visibility into project progress and helps streamline our overall project management process. Review Source SB Stephanie B. Senior Design Manager Hospital & Health Care Used the software for: 2+ years ### "Wrike for the Win!" June 2, 2026 5.0 Overall, Wrike is a powerful, flexible project management solution that improves visibility, streamlines collaboration, and helps teams work more efficiently while keeping everything organized in one central location. Pros Wrike has become an essential platform for our team and has significantly improved how we manage projects, collaborate, and stay organized across the organization. One of the standout aspects of Wrike is its customer support. Whenever we've had questions or needed assistance, the support team has responded quickly and provided helpful, knowledgeable guidance. Their responsiveness has made implementation and ongoing use much smoother. From an ease-of-use perspective, Wrike is both intuitive and highly flexible. The platform can be configured in ways that best support your team's workflows rather than forcing you into a rigid process. Whether you're managing a small team or a large organization, it's easy to adapt Wrike to fit your specific needs. Task tracking is another major strength. The highly visual interface makes it easy to see projects, tasks, due dates, and overall progress at a glance. Having clear visibility into workloads and deadlines helps teams stay aligned and reduces the risk of important items falling through the cracks. Wrike also excels at organizational management by providing a centralized location for everything related to a project. Source documents, reviews, comments, approvals, notes, and project history are all stored in one place. This not only keeps current work organized but also makes it easy to reference past projects and understand what was done, when, and why. Perhaps the biggest benefit we've experienced is the impact on productivity. Wrike has dramatically reduced the amount of back-and-forth email communication that used to consume our day. Team members can collaborate directly within projects, provide feedback, track decisions, and maintain clear documentation without endless email chains. Additionally, the review and approval functionality allows stakeholders across the business to participate in the process without requiring everyone to be a full platform user, making collaboration both efficient and scalable. Cons One area where we have experienced some frustration is with platform updates and interface changes. Over time, Wrike has introduced changes to certain features and workflows that our team relied on heavily. While we understand the need for product evolution and continuous improvement, some updates have required us to adjust established processes that were working well for our organization. It would be beneficial if organizations had more flexibility to retain certain legacy functionality or interface options when major workflow-related changes are introduced. Having the ability to opt into new experiences on a timeline that aligns with business needs would help reduce disruption and make transitions smoother for long-term users. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike We felt the other platforms were a bit overstimulating, and Wrike was the best fit to match to our existing processes. Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) Confluence was absolutely horrible to utilize for project management (at least the way we were using it). This was a complete upgrade. Review Source VR Verified Reviewer Senior Manager Information Technology and Services Used the software for: 2+ years ### "Flexible Workflow Customization, APIs, and Automation That Streamline PMO Work" May 14, 2026 5.0 Wrike helped us in stitching PMO related activties under one umbrella. the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles. This helped in provided the organization with multiple items to be reviewed under one tool. This saved weekly review meetings time by avoiding switches between multiple tools & files, instea d using Wrike Pros Wrike is one of those softwares that provide user with the flexibility to customize workflows, add custom fields & confirgure the same for reporting without intervention from Support team. The customization help to cater to company specific & department specific requirements. The easy to configure APi's also help in connecting to our internal systems, which also help in using Wrike as a single source of truth for all pMO activties. The automations option also helps in building triggers to provide attention to movement in workflows Cons To activate the custom fields, you need to raise aticket, while the intent is understood, atleast company asmin should have access to this. This results in raising support tickets just to activate the fields without any checks. Alternatives considered [Rocketlane](https://www.capterra.com/p/232772/Rocketlane/) Reason for choosing Wrike The higher customization options & lower cost with multiple license types helped in choosing Wrike over Rocketlane Review Source AK Anastasia K. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Our team runs on Wrike now and we have almost no issues with it" May 26, 2026 5.0 Prior to using Wrike, we were updating project status via email chains, keeping track of tasks via spreadsheets and checking-in on project status via Slack messages — none of which were connected. Thus, each question received approximately 4 different answers in 4 different places. Now all of these questions have a central location to receive an answer and because they’re tied together (contextually) including comments, files, and historical status updates – they get completed much faster and more accurately than when they existed in someone’s email box. Pros The cross-tagging is literally the first real game-changer for how our team works and so instead of having to create and maintain two separate versions of the same task/project, when something impacts both marketing and ops teams, you don’t have to duplicate anything or follow-up on multiple teams. I am beat from today and needed to write this down before i forgot about what i was saying. The Gantt view in Wrike is probably one of the better views i’ve used. The ability to drag dependencies around and have everything flow without breaking (this seems like a no-brainer), has been a pain point for many other platforms. Blueprints will likely also reduce your overall setup time if you’re creating similar types of projects, as once you get your blueprint set up correctly; you won’t be building from scratch every single time. Cons I find that the dashboard builder is somewhat underwhelming relative to the power of the rest of the application. While you’ll be able to get very basic widgets into the dashboard, most of the more detailed reporting capabilities require far too much clicking and sometimes the data just doesn’t report out in the manner that you’d expect. Request forms work fine, however new users often need to be walked through where their submissions end up post-submission, as it’s not clear. It may seem minor, but the notification section becomes cluttered quickly and i haven’t found a good way to clean it out without getting into settings and adjusting the noise levels. In terms of cost structure – there isn’t a lot of flexibility with the pricing tiers. Some of the really valuable features such as time-tracking reports and automated trigger functionality are restricted by higher tier plans. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Wrike has more features and has better support overall. Review Source MA Megan A. Consultant Hospitality Used the software for: 2+ years ### "Wrike for Organizational Management: A Game Changer" May 25, 2026 5.0 Overall, my experience has been fantastic. I have been a leader and implementer of the tool for multiple organizations, and Wrike is hands down my favorite project management tool of the many I have tried. I would also say that the customer experience is exceptional, and my relationships with our appointed contacts at Wrike have been huge helps in being successful within the tool. Pros I love that Wrike takes projects and teams beyond task management, and makes it so that you can truly manage departments, teams, and an entire organization with ease within the tool. There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles. Cons Currently, the limitations to use of AI without paying more. Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike Wrike provided the highest ability to customize the tool to the needs of each individual team, yet be able to still cohesively connect our teams processes. Review Source ML Marjorie L. Staffing and Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Wrike keeps most of your projects from completely falling apart" May 21, 2026 5.0 In our company prior to using Wrike, we were storing project information in email communications, shared Excel spreadsheets, and/or individual employee memory systems. Wrike helps cut down on miscommunication issues that occur frequently between departments by providing visibility to what work is completed or still pending within cross-departmental projects. Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their tasks rather than rely on someone else doing it for them. Pros I had a long day today and I am really glad I did not spend a lot of time chasing down status updates from others as Wrike gives me the information I need quickly. The dashboard provides an overview of all the projects we are working on and all their status' without having to ping each member individually and wait. Automation is another feature that I enjoy and as I created a workflow several years ago that automatically moves tasks to the next person responsible after approval and I don't even think about this anymore as it just happens. In addition to automation, real-time collaboration with multiple users entering data into the same area does not create problems. Cons The cost of Wrike increases faster than you would think if you want to use many of its important features. Many of the advanced tools such as dashboards, advanced reporting, certain integration with third party software, etc. are not standard, so they will increase your costs. A small issue of mine is that the wrike mobile application performs much slower than the web based version and takes longer to load and therefore, I generally wait to check Wrike until I am sitting at my desk. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Wrike was more easier to use and more reliable. Review Source Kamini V. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "One of the Best Tools for Project Organization" August 3, 2026 5.0 Overall my Wrike experience has been awesome. It has increased collaboration across my team, helped with project visibility, and it’s really cut down on tasks falling through the cracks in the organization lifecycle. It’s rock solid, project flexible and will scale with larger, longer projects. I would definitely recommend this software to teams looking to invest in good all around project management. Pros Wrike really helps us to stay organized with all of our projects and to also stay on track with our daily workload. Its interface is clean and it’s easy to manage the tasks assigned to myself or my teammates. I also like how I can really customize the dashboards and run the reports of the status of my work. Also the integration wth various work stream. Cons It takes a few weeks of getting to know how some of the more complex areas of this software are built, especially if you’re looking to do more custom reporting and work-flows but, as you get it working correctly, it works really smoothly. Review Source IB Ihor B. Senior Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Wrike provides good visibility for projects but it has a very steep learning curve" May 17, 2026 5.0 No one ever had a complete understanding of the overall picture at the same time. Wrike allows me to keep track of Task Status, Deadlines, Dependencies and Team Bandwidth without having to bother anyone. Specifically, the Intake Form has helped solve the issue of Vague Requests being submitted by people with incomplete Information required to begin work. On Larger Cross Functional Projects it makes coordinating MUCH EASIER because everyone is working off the same Timeline and NO ONE can claim they didn't see the Update. Pros I believe the visibility I am able to achieve within the platform is probably the most important thing for me. At any point in time I can easily jump into any project and find out who is responsible for what, where each item is in its life cycle, what is blocking each item and have access to all history without being forced to go search Slack for answers or dig around through e-mail threads. Also, our Request Forms have provided us a lot of value as it forces users to provide content based on pre-defined questions rather than sending a completely blank "Hey, can you...?" type message to the person responsible. Cons The learning curve for the product is significant and typically impacts individuals that don't spend their days using Project Management software. While the User Interface is functional it does tend to look busy/heavy and sometimes finding something that was created 3-6 months earlier requires more clicks than expected. One of my pet peeves specifically: Notifications are excessive and lack intelligence. I receive ping-backs for items that require no further input from myself and making them relevant would likely require significantly more configuration efforts than it should. Alternatives considered [Hive](https://www.capterra.com/p/150991/Hive/) Reason for choosing Wrike Wrike was more reliable and cheaper compared to Hive. Review Source WK William K. CP Nordics Marketing and Advertising Used the software for: 2+ years ### "Flexible Collaboration Platform with Strong Team Support" May 12, 2026 5.0 Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. Review Source AW Ashley W. Content Manager Marketing and Advertising Used the software for: 2+ years ### "One of the Best Options on the Market" May 6, 2026 4.0 We're so happy to have an all-in system that allows for some customization, but doesn't require a certification in the software just to understand it. Setup can take a little time and wholesale adoptions will take a little but, but Wrike is really a fantastic project and task mangement software. I've tried other programs that are prettier but require far more clicks to set a single task. I've tried programs that require incredible amounts of knowledge to set up. Wrike is simple but deep if you want to get deep, and it suits our needs admirably. Pros We're a small communications and marketing firm, so we weren't sure if Wrike would suit our needs. But it has exactly what we need: easy tracking and assignment setting. Nested tasks. It has helped us to organize and manage across multiple clients and projects. Plus the dashboard helps us to better understand our productivity and where we need to make changes to our internal processes. Cons Complicated date setting is still difficult for our team. We haven't quite figured out how to set cascading dates that don't change the ultimate end date. We also struggle with milestones. It's probably an us problem, not a Wrike problem, but it shouldn't be difficult to understand. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Features plus cost met all of our criteria Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was so complicated that only two of us could use the software. Review Source AH Ayesha H. IT Project Coordinator Pharmaceuticals Used the software for: 6-12 months ### "A Powerful, User-Friendly Tool with Outstanding Support" May 6, 2026 4.0 Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. Review Source EB Emilce B. Senior Art Director Cosmetics Used the software for: 1-2 years ### "Opportunity to Simplify and Enhance User-Focused Training" April 24, 2026 3.0 The training felt frustrating because it was too technical for a team that was trying to learn the basics. We were not looking for deep background information; we needed practical guidance on how to use the software effectively and quickly. The session did not feel tailored to the customer or the audience’s skill level. Not everyone is tech savvy, and once the training went too deep, many people stopped engaging and started multitasking. A more user-friendly, step-by-step approach focused on real use cases would have been much more effective. Pros Clear project visibility: Everything lives in one place—tasks, timelines, files, and updates—making it easy to see status at a glance and avoid chasing information. Strong organization for complex workflows: Folders, projects, and custom workflows help keep multiple workstreams (like packaging, PDPs, campaigns) structured and easy to manage. Collaboration in context: Comments, file attachments, and approvals live directly within tasks, so feedback is centralized and easy to track. Cons Can feel overly complex: The platform has a lot of features, which can make it overwhelming—especially for new or non-technical users trying to complete simple tasks. Steep learning curve: It often takes time to understand how to navigate projects, folders, and workflows, slowing down adoption for teams that just need to get up and running quickly. Not very intuitive at first: Key actions (finding tasks, updating statuses, locating files) are not always obvious, leading to confusion and extra time spent figuring things out. Too many clicks for simple actions: Basic updates can require multiple steps, which can feel inefficient when managing a high volume of tasks. Training can be challenging: Because of its depth, training needs to be very well structured—otherwise it can quickly become too technical and hard to follow. Review Source VR Verified Reviewer Creative Projects Manager Consumer Goods Used the software for: 2+ years ### "Flexible for managing projects across teams" April 24, 2026 4.0 Overall, my experience with Wrike has been positive. We primarily use it to manage project requests, track progress, and coordinate work across team members. It’s been helpful for improving visibility and keeping work organized in a central place. There is a learning curve, but once processes are established, it becomes much easier to manage ongoing work. The flexibility is one of its biggest strengths, especially for teams that handle a variety of project types. Pros I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work. We use it to organize timelines, assign tasks, and make sure nothing falls through the cracks. The request forms and custom workflows are especially helpful for standardizing how work comes in and moves through different stages. Dashboards and reporting also make it easier to see priorities and balance workloads across the team. Cons Wrike can feel a little complex at times, especially for new users. There are multiple ways to structure work, which is flexible but can also create confusion without clear guidelines. Some actions take extra clicks, and navigation between spaces, folders, and projects isn’t always intuitive. Notifications and updates can also be inconsistent depending on how items are set up. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) The company was moving to Wrike so that we had an enterprise plaform for project management. Review Source Brenda H. Communications Coordinator Insurance Used the software for: 2+ years ### "Communications Coordinator" April 24, 2026 4.0 I really enjoyed getting to know Wrike and all it can do. I'm still learning more every day. At first, we just used it for one task; now we are using it to track all of our documents. It's a great platform. Pros The best part of Wrike is how easy it is to track where any document is in our production process. You can always tell exactly what step is being completed and how far it has to go. I also love that it keeps all notes from everyone who has worked on the project. Cons I would like an easier way to archive completed projects. It seems like they are just stuck in the incoming area with no natural place to make the archive. Switched from [Aquent RoboHead](https://www.capterra.com/p/121435/RoboHead/) Our parent company purchased Wrike and we started using it to make website changes. We found out it did all kinds of things and that it was less expensive that RoboHead every month. Review Source AR Audra R. Senior Manager, PMO Computer Software Used the software for: 2+ years ### "Wrike is my best work friend" April 24, 2026 5.0 My overall experience with Wrike has been extremely positive and high-impact. It’s a mission-critical platform for how our PMO and Marketing teams plan, execute, and stay aligned, and it enables me to manage work far more efficiently than would be possible without it. Pros What "do" I like most As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. We’ve partnered closely with the Wrike team to tailor the platform to fit our specific needs, and it’s become the backbone of how we manage projects and drive alignment across departments. I’m especially excited about the potential of Wrike’s AI tools to take our efficiency even further. As the key advocate and “Wrike champion” across our company, I love helping other teams and individuals discover how powerful it can be — I like to say Wrike is our best work friend! I’m also one of the key drivers of Wrike across the company—helping teams get set up the right way, sharing best practices, and making sure we’re using it consistently, so everyone gets the full benefit. In Marketing, everyone jokes that my favorite word is “Wrike,” and they’re not wrong. I’ve even earned the nickname “Wrike Police” because I’m always spotting small fixes that keep our processes clean, accurate, and running smoothly. Simply put, Wrike has transformed the way we collaborate, track progress, and deliver results. Cons What "do" I like least If I had to pick something, it’s that Wrike is powerful enough that it can take a little time for new users to learn the “best practice” way to set things up. We have done a lot of tailoring to our specific needs. We probably need to re-think about all the customizing and go back to being more simplified. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel was before the company had a serious project management team. Review Source SB Shubam B. Analyst Information Technology and Services Used the software for: 2+ years ### "Feature-Rich and Reliable, but Not the Simplest to Start With" April 24, 2026 4.0 Pros What I liked most about Wrike is how flexible it is once you get the hang of it. You can really tailor workflows to match how your team actually works instead of forcing everyone into a rigid system. That made a big difference for us, especially when managing multiple projects at once. Task tracking is another strong point. It’s easy to assign work, set deadlines, and see exactly where things stand without constantly chasing updates. I also liked that all the conversations and files stay attached to tasks, so nothing gets lost in emails or chats. In terms of ease of use, there is a bit of a learning curve at the beginning, but after that it feels pretty intuitive. The dashboards and views (like timelines and lists) make it easier to stay organized and keep an eye on progress. It also feels like good value for money considering how many features are included—especially for teams that need detailed project and process management. We were able to standardize a lot of our recurring workflows, which saved time. Customer support was generally reliable too. Whenever we had issues or questions, the responses were helpful and didn’t take too long. Overall, it’s a solid tool if you need something that can handle more complex workflows without becoming too chaotic. Cons ne thing that stood out with Wrike is that it can feel a bit overwhelming at first. There are a lot of features packed in, which is great in the long run, but the initial learning curve can be steep—especially for new users who just want something simple. The interface, while powerful, can sometimes feel cluttered. Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable. I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards. It’s not constant, but it can interrupt the workflow a bit. Another downside is pricing at scale. While it offers good value overall, some useful features are locked behind higher-tier plans, which can add up as your team grows. Lastly, although customer support is generally helpful, response times can vary depending on the issue, and resolving more complex problems may take longer than expected. Overall, it’s a powerful tool, but it might feel like overkill if you’re looking for something lightweight or quick to set up. Review Source BS Briana S. E-Com Creative and Retention Manager Consumer Goods Used the software for: 2+ years ### "Wrike Review - 8 Years In" April 27, 2026 5.0 I'm considered a curious mind and a lover of process, so my experience has been great, because I am curious about how all the menus and buttons in general work or what they offer to then see how we can use Wrike better. Wrike certainly helps as being the source of truth for my projects. When a meeting occurs about something in Wrike, I pull it up and add any notes right into it. No splitting between an email inbox, Google Drive notes (although we link those all the time for briefs), and Slack messages. I like that I can dump my thoughts into projects and set up subtasks just how I like and then not have to think about that thing until it is ready to be worked on, on the list of priorities. My dashboard helps me not loose sight of it and keeps my productivity up. Pros I like that I can build dashboards to fit the needs of what I personally want to see in order to manage what is assigned to me (for example: A widget for work tagged as analytics to gather, a widget for work due in the next week, a widget for work that helps our business on Amazon...etc) and dashboards for a specific department to fit their needs. I open Wrike daily and it's so nice to see what is "Ready", as our workflow status, for me in my dashboard as well. We also use the file commenting feature very frequently, that really cuts down on meetings and understanding the vision between team members. I also like that you can submit ideas for the tool at any time. Cons I think the the inbox structure could use improvements. Could add a search bar for the inbox that lets you search for date ranges of a comment, keywords someone might have commented with as another way to find things (for example: I might remember that so-and-so tagged me with the word 'retailers' in their comment, but I don't remember which subject that was for and I had already had the inbox message 'read'.) Something more similar to an email inbox. I also think if you are using the "approvals" process on assets, that it would be nice to see in my 'sent' inbox that the approval I am requesting shows up there. Some times when I use that feature I need to then track down the ticket again the same day and it could be easier that way. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.