--- title: "Page 2 | Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Wrike the right Project Management solution for you? Explore 3046 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Wrike 4.2 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 2 - Reviews of Wrike ## Showing most helpful reviews Showing 26-50 of 3042 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Mariquita D. Marketing Specialist Used the software for: 3-5 years ### "Good to Could-Be-Great :)" May 6, 2026 4.0 Overall good but not excellent. Could use further improvements. Please bring back LIST VIEW. Still is the BEST VIEW! :) Pros It is easy to use once you learn it, intuitive, and I can correct mistakes. I also love that you can duplicate projects and tasks. Cons The different views and the fact that, say we are on a task and we want to get back to our dashboard, I have to go to the left nav and click on Dashboards. However, back in the days, they had Dashboards at the top of the page, so you just had to click on it to get to it. Easy breezy! It'd be also nice if they bring that back, to also put Search at the top of the page instead of selecting the left nav and then search. Review Source R Reviewer Analyst Used the software for: 3-5 years ### "Feature-Rich and Reliable, but Not the Simplest to Start With" April 27, 2026 4.0 Pros What I liked most about Wrike is how flexible it is once you get the hang of it. You can really tailor workflows to match how your team actually works instead of forcing everyone into a rigid system. That made a big difference for us, especially when managing multiple projects at once. Task tracking is another strong point. It’s easy to assign work, set deadlines, and see exactly where things stand without constantly chasing updates. I also liked that all the conversations and files stay attached to tasks, so nothing gets lost in emails or chats. In terms of ease of use, there is a bit of a learning curve at the beginning, but after that it feels pretty intuitive. The dashboards and views (like timelines and lists) make it easier to stay organized and keep an eye on progress. It also feels like good value for money considering how many features are included—especially for teams that need detailed project and process management. We were able to standardize a lot of our recurring workflows, which saved time. Customer support was generally reliable too. Whenever we had issues or questions, the responses were helpful and didn’t take too long. Overall, it’s a solid tool if you need something that can handle more complex workflows without becoming too chaotic. Cons ne thing that stood out with Wrike is that it can feel a bit overwhelming at first. There are a lot of features packed in, which is great in the long run, but the initial learning curve can be steep—especially for new users who just want something simple. The interface, while powerful, can sometimes feel cluttered. Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable. I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards. It’s not constant, but it can interrupt the workflow a bit. Another downside is pricing at scale. While it offers good value overall, some useful features are locked behind higher-tier plans, which can add up as your team grows. Lastly, although customer support is generally helpful, response times can vary depending on the issue, and resolving more complex problems may take longer than expected. Overall, it’s a powerful tool, but it might feel like overkill if you’re looking for something lightweight or quick to set up. Review Source R Reviewer Software Developer Used the software for: Less than 1 year ### "Simplifying Complex Projects: Why Wrike Stands Out" May 6, 2026 5.0 Overall, my experience with Wrike has been very positive. The platform strikes a strong balance between power and usability, with an intuitive onboarding process and a relatively gentle learning curve. Managing tasks, assigning responsibilities, and setting timelines is quick and efficient, making day-to-day project coordination smooth. The collaboration features are a standout, particularly the ability to leave contextual comments and use built-in approval workflows, which significantly reduce back-and-forth communication. I also value the flexibility of the interface, with multiple view options and customizable dashboards that help keep work organized and focused. While some advanced features and customizations take a bit of time to fully learn, this is a minor trade-off for the depth and capability Wrike offers. Overall, it’s a reliable and efficient tool that supports streamlined project management and team collaboration. Pros I appreciate how intuitive and efficient Wrike is to use. The onboarding process is quick, and despite its powerful capabilities, the learning curve remains very manageable. Task creation, assignment, and timeline management are all streamlined and easy to execute. What stands out most is the commenting and approval functionality. Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains. Additionally, the flexibility of the interface is a major advantage. Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information. Overall, Wrike offers a smooth, responsive experience that supports efficient project management. Cons There’s very little I dislike about Wrike overall. If anything, some of the more advanced features and customization options can take time to fully understand. While this depth is ultimately a strength, it may slightly slow down initial adoption for new users who need to get up to speed. That said, once familiar with the platform, these capabilities become highly valuable. Review Source R Reviewer Associate Product Manager Used the software for: 1-3 years ### "Great for Managing Product Initiatives" July 7, 2026 5.0 The experience overall for myself on Wrike has been really great. I use it for task coordination with product engineering feature developemnet, organize the product road map and with many other people. All of the tasks and timelines and updates with the product development on one platform simplifies me managing the whole process. Pros Wrike provides fantastic workflow customization, clear dashboard visibility, and strong reporting capabilities-enabling us to see where features are developing, and what's most important. Their collaborative features are fantastic for directly linking conversations and activity back to the right tasks. Wrike's other productivity tool integrations keep our product development moving. Cons Initial setup for this platform is a time-consuming process, and users need adequate training to maximize its functionality. The interface can get cluttered, and several customization options, and advanced reporting features are only available on premium plans. Review Source R Reviewer Technical Manager Used the software for: 3-5 years ### "Wrike Has Transformed the Way Our Team Works -For the Better" April 24, 2026 5.0 After using Wrike daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. Pros As a daily user, what I appreciate most is how well Wrike handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. Review Source R Reviewer Facilities Manager Used the software for: 3-5 years ### "A Fantastic and Reliable Platform For Facility Maintenance " July 6, 2026 5.0 Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. Review Source R Reviewer VP, Sea Production Used the software for: 3-5 years ### "Command Center for Complex Work" April 22, 2026 5.0 Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it! Pros Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work. Cons Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones. Review Source R Reviewer Senior Marketing Operations Associate Used the software for: 3-5 years ### "Engaged with the Future, Hopeful Wrike can Scale to meet it" April 21, 2026 5.0 I work in marketing operations. I operationalize all of the work that we do to serve our customers. We work as a marketing agency of sorts for doctor's offices. We are in the process of a re-org which is expanding our use of task tracking and Wrike Spaces, something we haven't heavily utilized in the past. I am excited to see what Wrike can do for us in those realms. Pros I like that I can create a workspace unique to my needs. It is an excellent product that allows for unique customizations for any type of work. I am excited to see what AI can do for Wrike as well. AI will be able to take the building blocks of Wrike and really put it into overdrive which will be exciting. But I am a little concerned whether or not Wrike can scale to meet the customer demands. Right now Wrike has become a SLOW product (as in, page load times) and our experience with Customer Success over the last few years has left us feeling like our use case is not well understood. Cons Frankly, we have struggled to have a Customer Success Manager that serves our needs aptly for quite some time. We are looking for someone we can partner with to help us when we as admins have failed to figure out a solution to our needs within the product. Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible. It would be nice if our Customer Success Manager felt like a partner that helped us solve complex problems but it seems like the knowledge of our use case with the product just isn't there. This is unfortunate as we are long time Wrike user and it seems like our Customer Success Manager's struggle to answer questions about our use case. It would be nice if that experience was more tailored to how we use Wrike, versus a blanket Wrike customer experience. Also, this is timing, but as an Enterprise customer, we have really struggled to track how often tasks are being completed after the due date. The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly. Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was, defeats a purpose that Wrike should absolutely be able to serve. ALSO, and this is a BIG one. Wrike has been SO SLOW, ever since you got rid of list view and introduced Table View. As an admin, on a daily basis, I get complaints from users that Wrike is slow to load. Dashboards take lightyears to load, specifically with the more filters you put into a widget. I feel like I when I use filters I am using Wrike to its fullest capabilities, but am then penalized because of the amount of time things take to load. This literally costs the organization time waiting for Wrike to load. Hugely, hugely unfortunate. Review Source R Reviewer Director, Sea Production Used the software for: 1-3 years ### "Powerful Software with Strong Customer Support, Overwhelming to Start, Search Feature Needs Work" April 27, 2026 4.0 Pros Wrike is a powerful project management tool that is constantly adding features and innovating, often based on direct feedback from users. We've found them to be incredibly responsive when we report an issue. I also love how Wrike helps people across our organization stay up to date on tasks and their progress. Recently, Wrike added integration of Copilot and this has been an incredible addition to keep me up to date on fast-moving projects where I may not have time to review all the activity in a project since the last time I reviewed it. Cons Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous. I find it typically takes people several months before they feel decently comfortable in Wrike. I'd say the biggest area for improvement in the Wrike platform itself is the search feature. I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. Review Source HP Harris P. Senior Engineer Used the software for: 1-3 years ### "Wrike makes a good impression on my Project Tracking Cards" June 2, 2026 5.0 Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. Review Source VR Verified Reviewer Infrastructure Engineering Lead Analyst Used the software for: Less than 1 year ### "Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations" August 16, 2026 4.0 As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. Review Source R Reviewer Senior Campaign Analyst Used the software for: 1-3 years ### "An Excellent Platform for Managing Campaigns and Cross-Functional Projects" August 4, 2026 5.0 My overall experience with Wrike has been very positive. It is a robust and reliable project management platform that helps teams stay organized, collaborate effectively, and maintain visibility across projects. The ability to customize workflows, dashboards, and reports made it easy to adapt the tool to our team's specific needs. Wrike streamlined task management, improved communication among stakeholders, and provided real-time insights into project progress, helping us meet deadlines more consistently. While there is a learning curve for some of the advanced features, the benefits in terms of productivity, accountability, and project transparency far outweigh the initial setup effort. Overall, Wrike has been a valuable tool for managing complex projects and enhancing team efficiency. Pros Wrike's intuitive project management capabilities and customizable dashboards made it easy to track tasks, manage campaigns, and collaborate across teams. The real-time visibility into project status, timelines, and dependencies helped improve efficiency and kept stakeholders aligned. I also appreciated the reporting features, which made performance tracking and resource planning much easier.Its task tracking, collaboration tools, and customizable workflows helped my team stay on schedule and communicate effectively. The platform provided excellent visibility into ongoing work and reduced the need for constant follow-ups.I found the customizable workflows, dashboards, and reporting tools particularly useful for managing complex campaigns and tracking progress in real time. It helped improve accountability, streamline communication, and ensure deadlines were met efficiently. The user-friendly interface also made adoption easy for different teams.Wrike significantly improved team collaboration, project visibility, and campaign execution efficiency, making it an essential tool for managing complex workflow. Cons There isn't much to dislike, but the platform can feel overwhelming initially due to the number of features available. A simpler onboarding experience and more intuitive navigation for new users would make adoption easier. The platform has a learning curve, especially for new users. Some advanced features and customization options can feel overwhelming at first, and it can take time for teams to fully adopt and optimize the tool Review Source R Reviewer Supervisor Used the software for: Less than 1 year ### "Powerful Project Management Platform with Excellent Visibility and Collaboration" July 29, 2026 4.0 Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. Review Source Kamini V. Software Engineer Used the software for: 1-3 years ### "One of the Best Tools for Project Organization" August 3, 2026 5.0 Overall my Wrike experience has been awesome. It has increased collaboration across my team, helped with project visibility, and it’s really cut down on tasks falling through the cracks in the organization lifecycle. It’s rock solid, project flexible and will scale with larger, longer projects. I would definitely recommend this software to teams looking to invest in good all around project management. Pros Wrike really helps us to stay organized with all of our projects and to also stay on track with our daily workload. Its interface is clean and it’s easy to manage the tasks assigned to myself or my teammates. I also like how I can really customize the dashboards and run the reports of the status of my work. Also the integration wth various work stream. Cons It takes a few weeks of getting to know how some of the more complex areas of this software are built, especially if you’re looking to do more custom reporting and work-flows but, as you get it working correctly, it works really smoothly. Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Powerful Project Hub — A Few Rough Edges, But Worth It" June 7, 2026 5.0 Wrike has genuinely transformed how our team manages work. Once past the initial setup, the ease of use improves dramatically. It centralizes everything — deadlines, responsibilities, files, and communication, eliminating the need for scattered spreadsheets or email chains. The productivity gains are real and measurable. Despite some pricing and onboarding concerns, it remains one of the most feature-complete project management tools available. Pros What I liked most: Wrike's task tracking and organizational management capabilities are genuinely impressive. The ability to create custom workflows, set dependencies, and visualize work through Gantt charts and Kanban boards makes managing complex projects feel structured and clear. The real-time collaboration features keep the entire team aligned, and the dashboard gives an excellent bird's-eye view of project health. For large teams handling multiple projects simultaneously, it's a serious productivity booster. Cons What I liked least: The learning curve is steeper than expected, onboarding new team members takes time and the interface can feel overwhelming initially. Some advanced features are locked behind higher-tier plans, which affects value for money for smaller teams. Occasional sync delays and minor UI bugs (especially on the mobile app) can disrupt the flow. Customer support response times could also be faster. Review Source R Reviewer Digital Project Manager Used the software for: 1-3 years ### "Wrike projects remain visible but set up takes patience" June 15, 2026 4.0 Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of. Pros Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well. Cons Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it. Review Source R Reviewer Project Coordinatore Used the software for: 3-5 years ### "Excellent Project Management Tool for Planning, Tracking, and Team Collaboration" June 5, 2026 5.0 My overall experience with Wrike has been extremely positive. Over the last 4 years, it has helped our team streamline project planning, task tracking, resource management, and collaboration. The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery. Wrike has played a key role in improving team coordination, project transparency, and operational efficiency. I would highly recommend it to organizations looking for a reliable and scalable project management solution. Pros I have been using Wrike for the past 4 years, and it has become an essential part of our project management process. The platform provides excellent task management, project planning, and team collaboration features. Its customizable workflows, dashboards, Gantt charts, and reporting capabilities help us keep projects organized and on track. The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability. Cons While Wrike is a powerful tool, new users may find the initial setup and learning curve slightly challenging due to the wide range of features available. Some advanced functionalities and customizations can require additional training to utilize effectively. Additionally, certain reporting and dashboard configurations could be more intuitive. Review Source R Reviewer Senior Design Manager Used the software for: 3-5 years ### "Wrike for the Win!" June 4, 2026 5.0 Overall, Wrike is a powerful, flexible project management solution that improves visibility, streamlines collaboration, and helps teams work more efficiently while keeping everything organized in one central location. Pros Wrike has become an essential platform for our team and has significantly improved how we manage projects, collaborate, and stay organized across the organization. One of the standout aspects of Wrike is its customer support. Whenever we've had questions or needed assistance, the support team has responded quickly and provided helpful, knowledgeable guidance. Their responsiveness has made implementation and ongoing use much smoother. From an ease-of-use perspective, Wrike is both intuitive and highly flexible. The platform can be configured in ways that best support your team's workflows rather than forcing you into a rigid process. Whether you're managing a small team or a large organization, it's easy to adapt Wrike to fit your specific needs. Task tracking is another major strength. The highly visual interface makes it easy to see projects, tasks, due dates, and overall progress at a glance. Having clear visibility into workloads and deadlines helps teams stay aligned and reduces the risk of important items falling through the cracks. Wrike also excels at organizational management by providing a centralized location for everything related to a project. Source documents, reviews, comments, approvals, notes, and project history are all stored in one place. This not only keeps current work organized but also makes it easy to reference past projects and understand what was done, when, and why. Perhaps the biggest benefit we've experienced is the impact on productivity. Wrike has dramatically reduced the amount of back-and-forth email communication that used to consume our day. Team members can collaborate directly within projects, provide feedback, track decisions, and maintain clear documentation without endless email chains. Additionally, the review and approval functionality allows stakeholders across the business to participate in the process without requiring everyone to be a full platform user, making collaboration both efficient and scalable. Cons One area where we have experienced some frustration is with platform updates and interface changes. Over time, Wrike has introduced changes to certain features and workflows that our team relied on heavily. While we understand the need for product evolution and continuous improvement, some updates have required us to adjust established processes that were working well for our organization. It would be beneficial if organizations had more flexibility to retain certain legacy functionality or interface options when major workflow-related changes are introduced. Having the ability to opt into new experiences on a timeline that aligns with business needs would help reduce disruption and make transitions smoother for long-term users. Review Source R Reviewer Marketing Operations Manager Used the software for: 3-5 years ### "Wrike Review" June 9, 2026 3.0 Its been fine. We enjoy the platform but have been very upset with things being discontinued, items being changed, and our representatives. We will probably reevalute the platform at the end of our contract to see if there is another one we can use. Pros I like that we are able to hold team members accountable, the reporting helps make it easy to see the types of projects worked on, and that we can have other teams within the Wrike platform but they dont have access to our marketing spaces. Cons They make a lot of changes with 0 to little notice. And when the changes are made the training isnt great and when we worked with our Rep she gives us incorrect information (on more than one occasion). This is why when anyone on our team has Wrike issues we submit a ticket vs reaching out to the people on our account. Review Source AK Anastasia K. Project Manager Used the software for: 1-3 years ### "Our team runs on Wrike now and we have almost no issues with it" May 27, 2026 5.0 Prior to using Wrike, we were updating project status via email chains, keeping track of tasks via spreadsheets and checking-in on project status via Slack messages — none of which were connected. Thus, each question received approximately 4 different answers in 4 different places. Now all of these questions have a central location to receive an answer and because they’re tied together (contextually) including comments, files, and historical status updates – they get completed much faster and more accurately than when they existed in someone’s email box. Pros The cross-tagging is literally the first real game-changer for how our team works and so instead of having to create and maintain two separate versions of the same task/project, when something impacts both marketing and ops teams, you don’t have to duplicate anything or follow-up on multiple teams. I am beat from today and needed to write this down before i forgot about what i was saying. The Gantt view in Wrike is probably one of the better views i’ve used. The ability to drag dependencies around and have everything flow without breaking (this seems like a no-brainer), has been a pain point for many other platforms. Blueprints will likely also reduce your overall setup time if you’re creating similar types of projects, as once you get your blueprint set up correctly; you won’t be building from scratch every single time. Cons I find that the dashboard builder is somewhat underwhelming relative to the power of the rest of the application. While you’ll be able to get very basic widgets into the dashboard, most of the more detailed reporting capabilities require far too much clicking and sometimes the data just doesn’t report out in the manner that you’d expect. Request forms work fine, however new users often need to be walked through where their submissions end up post-submission, as it’s not clear. It may seem minor, but the notification section becomes cluttered quickly and i haven’t found a good way to clean it out without getting into settings and adjusting the noise levels. In terms of cost structure – there isn’t a lot of flexibility with the pricing tiers. Some of the really valuable features such as time-tracking reports and automated trigger functionality are restricted by higher tier plans. Review Source Megan B. Consultant Used the software for: 3-5 years ### "Wrike for Organizational Management: A Game Changer" May 26, 2026 5.0 Overall, my experience has been fantastic. I have been a leader and implementer of the tool for multiple organizations, and Wrike is hands down my favorite project management tool of the many I have tried. I would also say that the customer experience is exceptional, and my relationships with our appointed contacts at Wrike have been huge helps in being successful within the tool. Pros I love that Wrike takes projects and teams beyond task management, and makes it so that you can truly manage departments, teams, and an entire organization with ease within the tool. There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles. Cons Currently, the limitations to use of AI without paying more. Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer. Review Source Verified Reviewer Service Delivery Product Owner Used the software for: 3-5 years ### "Reliable, flexible, powerful work delivery management platform with reasonable pricing" May 27, 2026 5.0 While there's significant value to task management that's easy to learn and leverage from day one, even greater benefits come from exploring and implementing more advanced features to streamline, automate, or AI-enhance processes and projects. Along that learning process, Wrike's accurate, up-to-date documentation mean I can confidently send colleagues to Wrike's Help Center search, chatbot, and human support and I've never been disappointed by the support experience. Wrike's constant community engagement includes listening to ideas for improvement. Significant downtime has been extremely rare, as have been bugs or other issues with the website and apps for desktop and mobile. As expected, a browser tab refresh typically resolves any occasional transitory inconsistencies. Pros Wrike is a flexible platform for planning, tracking, and collaborating on all kinds of work. I like the high level of configurability along with an expanding range of pre-built templates and the ability to roll your own. That along with account-level and collaborator- or contributor-only pricing lets an organization right-size its investment in this key technology. Cons There was a time when the majority of the latest enhancements were only available at the highest (Pinnacle) account, and some advanced features still require add-ons like Klaxoon whiteboards. Most recent changes have benefitted the full range of paid accounts. Free accounts are very limited. Review Source R Reviewer CP Nordics Used the software for: 3-5 years ### "Flexible Collaboration Platform with Strong Team Support" May 14, 2026 5.0 Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. Review Source Ashley W. Content Manager Used the software for: 3-5 years ### "One of the Best Options on the Market" May 11, 2026 4.0 We're so happy to have an all-in system that allows for some customization, but doesn't require a certification in the software just to understand it. Setup can take a little time and wholesale adoptions will take a little but, but Wrike is really a fantastic project and task mangement software. I've tried other programs that are prettier but require far more clicks to set a single task. I've tried programs that require incredible amounts of knowledge to set up. Wrike is simple but deep if you want to get deep, and it suits our needs admirably. Pros We're a small communications and marketing firm, so we weren't sure if Wrike would suit our needs. But it has exactly what we need: easy tracking and assignment setting. Nested tasks. It has helped us to organize and manage across multiple clients and projects. Plus the dashboard helps us to better understand our productivity and where we need to make changes to our internal processes. Cons Complicated date setting is still difficult for our team. We haven't quite figured out how to set cascading dates that don't change the ultimate end date. We also struggle with milestones. It's probably an us problem, not a Wrike problem, but it shouldn't be difficult to understand. Review Source R Reviewer IT Project Coordinator Used the software for: Less than 1 year ### "A Powerful, User-Friendly Tool with Outstanding Support" May 11, 2026 4.0 Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.