# Page 2 | Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wrike the right Project Management solution for you? Explore 2984 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76113/Wrike/reviews --- Wrike 4.4 (2984) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of Wrike ## Showing most helpful reviews Showing 26-50 of 2984 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Lokesh D. Technical Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Has Transformed the Way Our Team Works -For the Better" April 21, 2026 5.0 After using Wrike daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. Pros As a daily user, what I appreciate most is how well Wrike handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. Review Source Sven P. Department head Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A customizable project management tool with small drawbacks" April 10, 2026 4.0 The experience is very good. The support is quick. It is easy to use if you have set up your workflows. For this setting up help is available from Wrike (for payment). The software has a stable status, and if problems occure normaly they are fixed quickly. Pros Wrike is a very flexible software. So if you have good processes in place you can build Wrike for fitting to them very well. Nevertheless sometimes via API not integrated into Wrike. It works well if you customize and it fits very well to special needs. Cons Sometimes basic features of a simple project management tool are missing. Wrike sometimes does not know if it wants to be a project management tool or a work management tool. Would be good to concentrate more on project management and to implement simple feautures like pausing a task. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Wrike Wrike was already in use at some sides of our company. So we choose comapnywide the same solution. Other products we evaluated where not available in selection list here. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We searched for a cloud based solution. We evaluated different cloud based solutions and selected Wrike. We used also before MS Project (this is not available in selection list here) Review Source JR Jayasri R. Campaign specialist Marketing and Advertising Used the software for: 1-2 years ### "Strong and Reliable Tool for Managing Tasks and Workflows" April 24, 2026 5.0 Overall, my experience with Wrike has been positive. It’s a powerful tool for task tracking, workflow management, and process management, especially for teams that need structure and visibility. While it takes time to learn and may feel pricey, it delivers good value for money if you fully use its features. Customer support is helpful, and although there are some bugs and issues, they usually don’t affect everyday work. Pros Wrike is very strong when it comes to task tracking and workflow management. It’s easy to see who’s working on what, track progress, and manage deadlines without things slipping through the cracks. The process management features are flexible and customizable, which really helps teams stay organized. Customer support and help resources are also decent when you need assistance. Cons Wrike isn’t the easiest tool to use at first, so ease of use can be a challenge for new users. From a value for money perspective, pricing can feel high for smaller teams. There are also occasional bugs and issues, like minor glitches or slow performance. Review Source Brenda H. Communications Coordinator Insurance Used the software for: 2+ years ### "Communications Coordinator" April 24, 2026 4.0 I really enjoyed getting to know Wrike and all it can do. I'm still learning more every day. At first, we just used it for one task; now we are using it to track all of our documents. It's a great platform. Pros The best part of Wrike is how easy it is to track where any document is in our production process. You can always tell exactly what step is being completed and how far it has to go. I also love that it keeps all notes from everyone who has worked on the project. Cons I would like an easier way to archive completed projects. It seems like they are just stuck in the incoming area with no natural place to make the archive. Switched from [Aquent RoboHead](https://www.capterra.com/p/121435/RoboHead/) Our parent company purchased Wrike and we started using it to make website changes. We found out it did all kinds of things and that it was less expensive that RoboHead every month. Review Source SB Shubam B. Analyst Information Technology and Services Used the software for: 2+ years ### "Feature-Rich and Reliable, but Not the Simplest to Start With" April 24, 2026 4.0 Pros What I liked most about Wrike is how flexible it is once you get the hang of it. You can really tailor workflows to match how your team actually works instead of forcing everyone into a rigid system. That made a big difference for us, especially when managing multiple projects at once. Task tracking is another strong point. It’s easy to assign work, set deadlines, and see exactly where things stand without constantly chasing updates. I also liked that all the conversations and files stay attached to tasks, so nothing gets lost in emails or chats. In terms of ease of use, there is a bit of a learning curve at the beginning, but after that it feels pretty intuitive. The dashboards and views (like timelines and lists) make it easier to stay organized and keep an eye on progress. It also feels like good value for money considering how many features are included—especially for teams that need detailed project and process management. We were able to standardize a lot of our recurring workflows, which saved time. Customer support was generally reliable too. Whenever we had issues or questions, the responses were helpful and didn’t take too long. Overall, it’s a solid tool if you need something that can handle more complex workflows without becoming too chaotic. Cons ne thing that stood out with Wrike is that it can feel a bit overwhelming at first. There are a lot of features packed in, which is great in the long run, but the initial learning curve can be steep—especially for new users who just want something simple. The interface, while powerful, can sometimes feel cluttered. Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable. I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards. It’s not constant, but it can interrupt the workflow a bit. Another downside is pricing at scale. While it offers good value overall, some useful features are locked behind higher-tier plans, which can add up as your team grows. Lastly, although customer support is generally helpful, response times can vary depending on the issue, and resolving more complex problems may take longer than expected. Overall, it’s a powerful tool, but it might feel like overkill if you’re looking for something lightweight or quick to set up. Review Source MH Midori H. Manager of Creative Operations Food & Beverages Used the software for: 2+ years ### "Wrike Review" April 2, 2026 5.0 Pros As a project manager, I really love Wrike for its efficiency and ease. It's been my favorite all-in-one tool for timelines, resourcing, and review workflows. It has an easy UI to follow, is very customizable, and I always feel like I'm in the know for Wrike updates and any new customization options. Cons It seems like Wrike is rolling out AI updates at an overly rapid pace, and at the moment I'm not finding much value in it. AI is still very new and doesn't always work unless it's given extremely specific prompts. I find that to be tiring and wasteful, especially considering how much energy AI uses. I know that the trajectory of AI is that it will only get better over time, but that means it could take over my job entirely, or at best, reduce my job entirely to just AI quality assurance. My company may not even need Wrike one day, because all of its marketing material could be solely produced by AI instead of a creative team. Humans are trying too hard to take advantage of AI right now, but the reality is that one day AI will be taking advantage of humanity. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello was before my time, but my team said it was too simple. We needed something that could handle more complex timelines and asset approval workflows. Review Source JN Jennifer N. Sr. Director Promotional and Group Sales Sports Used the software for: 2+ years ### "Improved Efficiency and Organization with Wrike" April 22, 2026 5.0 Overall, our experience with Wrike has been very positive. It has become a central hub for managing projects, improving collaboration, and increasing accountability across teams. The platform has helped us standardize processes, enhance visibility into workflows, and operate more efficiently. While user adoption requires consistent reinforcement, the benefits of organization, scalability, and time savings make Wrike a valuable tool for our team. Pros Wrike has significantly streamlined our workflows and improved overall efficiency across teams. The ability to replicate projects and tasks year-over-year is especially valuable for us, as it saves time and ensures consistency in execution. Its task tracking and process management tools make it easy to stay organized, maintain visibility, and keep projects moving forward on schedule. Cons Adoption across all users can sometimes be a challenge. Like many workflow tools, its effectiveness depends on consistent usage, and we’ve experienced some gaps with team members not fully utilizing the system. Continued internal training and reinforcement of processes have helped, but this is an area that requires ongoing attention. Review Source CG Christian G. Marketing Operations Manager Information Technology and Services Used the software for: 2+ years ### "Effective Work Management for a Lean Marketing Team Supporting a Large Organization" April 16, 2026 4.0 My overall experience with Wrike has been positive. We used it with a small marketing team supporting a large business of 2,000+ employees, primarily for ticketing, project intake, and managing marketing requests. It helped centralize incoming work, improve visibility into priorities, and keep tasks organized across a high volume of requests. While there was some complexity and occasional friction with usability, it was a valuable tool for managing workload and maintaining accountability in a fast-paced environment. Pros What I liked most about Wrike was its ability to keep projects organized in one place with clear task ownership, deadlines, and progress visibility. It made cross-team collaboration easier, especially through customizable workflows, dashboards, and reporting that helped keep everyone aligned. Cons What I liked least about Wrike was that the platform can feel overly complex at times, especially for new users. Some features require a learning curve, and navigation/customization can be less intuitive than expected, which can slow adoption and day-to-day efficiency. Review Source KH Kaden H. Project Management Specialist Education Management Used the software for: 6-12 months ### "Wrike: The Tool to Help me Fulfill my Mission" April 9, 2026 5.0 Overall, I enjoy the functionality of Wrike. Because of the Wrike certification, I am very confident in navigating Wrike. I love that I can have hundreds of tasks, projects and folders, but that it can be found so easily. I love the customization, and the fact that hundreds of companies can use Wrike to suit their needs. Pros Visually, Wrike is an organized, clean and functional software. It is easy to understand and find the tools I need, from dashboards to projects. It was easy to find the tools needed. When it comes to organizational management, Wrike provides a tools that create an efficient environment. Small features like the "open in new tab" or the "expand" tool are super helpful. I enjoy the shortcuts that are preprogrammed. The integrations are also invaluable. There are so many integrations that allow ease of access and communication. I enjoy the notification function. I can notify the followers, the assignees and everyone that has commented on the project. It streamlines the communication process. Cons Wrike frequently goes down, and inhibits our work. Luckily, customer service is very effective and quick to let us know. When it comes to customer service, There is a team of representative that provide easy access to updated information. When it comes to workflows, we have had to change workflows from space level to account level several times. It has been a long process and requires several dashboards and dozens of hours of labor. To save time and effort, there should be an option to switch between the two types of workflow classifications. Review Source MF Maddy F. Coordinator Sports Used the software for: 6-12 months ### "A Powerful, Flexible Platform That Keeps Our Team Aligned" April 20, 2026 5.0 Overall, my experience with Wrike has been very positive. It provides strong value for money given the breadth of features available, particularly for teams that need robust workflow and process management tools. Customer support has been reliable when issues arise, and the platform continues to evolve with helpful updates. Wrike has ultimately helped our team stay more organized, improve accountability, and streamline communication across projects. Pros What I like most about Wrike is how seamlessly it brings structure and visibility to our workflows. The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment. I also really value the platform’s flexibility—whether we’re managing simple to-do lists or more complex, multi-step processes, Wrike adapts well. The dashboards and reporting tools are especially helpful for keeping stakeholders aligned and informed without needing constant check-ins. Cons While Wrike is a strong tool overall, there can be a slight learning curve when first getting started, especially for team members who are new to project management platforms. Some features aren’t as intuitive upfront, and it can take time to fully understand how to best structure workflows. Occasionally, minor bugs or lag can occur, but nothing that significantly disrupts productivity. Review Source JK Jen K. Email and Digital Marketing Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Smart way to track Teams productivity" April 28, 2026 4.0 I use Wrike daily to keep myself on track without having to meet with our team regularly. Dependencies help notify me when I'm up to work on a project. Pros Tracking of my daily to dos with visibility for the whole team. Workload charts to easily drag and drop tasks to fit my schedule. The ability to build the system out to work for our needs. Customer support was very responsive to any questions and troubleshooting. A great way manage our work throughout the entire organization and maintain visibility. Easy way to track our teams productivity! Cons We had to build the system out to work for our needs which causes some inconsistencies on how we used the system across business units. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/) We needed a more robust product to meet our scheduling and task level needs. Review Source AW Ashley W. Content Manager Marketing and Advertising Used the software for: 2+ years ### "One of the Best Options on the Market" May 6, 2026 4.0 We're so happy to have an all-in system that allows for some customization, but doesn't require a certification in the software just to understand it. Setup can take a little time and wholesale adoptions will take a little but, but Wrike is really a fantastic project and task mangement software. I've tried other programs that are prettier but require far more clicks to set a single task. I've tried programs that require incredible amounts of knowledge to set up. Wrike is simple but deep if you want to get deep, and it suits our needs admirably. Pros We're a small communications and marketing firm, so we weren't sure if Wrike would suit our needs. But it has exactly what we need: easy tracking and assignment setting. Nested tasks. It has helped us to organize and manage across multiple clients and projects. Plus the dashboard helps us to better understand our productivity and where we need to make changes to our internal processes. Cons Complicated date setting is still difficult for our team. We haven't quite figured out how to set cascading dates that don't change the ultimate end date. We also struggle with milestones. It's probably an us problem, not a Wrike problem, but it shouldn't be difficult to understand. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Features plus cost met all of our criteria Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was so complicated that only two of us could use the software. Review Source VR Verified Reviewer Senior Manager Information Technology and Services Used the software for: 2+ years ### "Flexible Workflow Customization, APIs, and Automation That Streamline PMO Work" May 14, 2026 5.0 Wrike helped us in stitching PMO related activties under one umbrella. the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles. This helped in provided the organization with multiple items to be reviewed under one tool. This saved weekly review meetings time by avoiding switches between multiple tools & files, instea d using Wrike Pros Wrike is one of those softwares that provide user with the flexibility to customize workflows, add custom fields & confirgure the same for reporting without intervention from Support team. The customization help to cater to company specific & department specific requirements. The easy to configure APi's also help in connecting to our internal systems, which also help in using Wrike as a single source of truth for all pMO activties. The automations option also helps in building triggers to provide attention to movement in workflows Cons To activate the custom fields, you need to raise aticket, while the intent is understood, atleast company asmin should have access to this. This results in raising support tickets just to activate the fields without any checks. Alternatives considered [Rocketlane](https://www.capterra.com/p/232772/Rocketlane/) Reason for choosing Wrike The higher customization options & lower cost with multiple license types helped in choosing Wrike over Rocketlane Review Source KK Kajol K. Campaign developer Marketing and Advertising Used the software for: 1-2 years ### "Wrike Makes Chaos Manageable!" April 30, 2026 4.0 Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces! Pros Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall! Cons Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience. Review Source KW Katherine W. Project Manager Design Used the software for: 1-2 years ### "Wrike makes my life easier" April 3, 2026 5.0 Wrike was pretty new to the team when I onboarded, and we have kept the process relatively the same because it works. Our status items, client setup, and automations are working very well for our team. Pros Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks. Cons The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way. Review Source Amanda P. Diretcor, Marketing Ops Higher Education Used the software for: 2+ years ### "Solid Work Managemnet Platform " April 26, 2026 5.0 I really love the customer support, ongoing training, and consistent development of Wrike. They listen to their customers and make enhancements often. Pros I like that it is adaptive for all kinds of work - events, marketing, web work. There are lots of ways to customize things both across the board and on an individual level. If you want to see things in a Gantt chart, calendar, or To-do list, you can see it that way. We utilize the request forms, automations, and reporting. Cons It can be overwhelming at first - but once you get the hang of it Wrike comes pretty naturally for the user. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Wrike Wrike was the one that gave us the best customization, value and met our security standards. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Basecamp was very simple - just a calendar with a to-do list. Review Source VR Verified Reviewer Creative Projects Manager Consumer Goods Used the software for: 2+ years ### "Flexible for managing projects across teams" April 24, 2026 4.0 Overall, my experience with Wrike has been positive. We primarily use it to manage project requests, track progress, and coordinate work across team members. It’s been helpful for improving visibility and keeping work organized in a central place. There is a learning curve, but once processes are established, it becomes much easier to manage ongoing work. The flexibility is one of its biggest strengths, especially for teams that handle a variety of project types. Pros I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work. We use it to organize timelines, assign tasks, and make sure nothing falls through the cracks. The request forms and custom workflows are especially helpful for standardizing how work comes in and moves through different stages. Dashboards and reporting also make it easier to see priorities and balance workloads across the team. Cons Wrike can feel a little complex at times, especially for new users. There are multiple ways to structure work, which is flexible but can also create confusion without clear guidelines. Some actions take extra clicks, and navigation between spaces, folders, and projects isn’t always intuitive. Notifications and updates can also be inconsistent depending on how items are set up. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) The company was moving to Wrike so that we had an enterprise plaform for project management. Review Source KM Kirti M. Senior Analyst Information Technology and Services Used the software for: 2+ years ### "Streamlined Campaign Management with Wrike" May 4, 2026 5.0 Wrike has been a reliable tool for managing campaign approvals, tracking deployments, and keeping stakeholders updated. It has improved collaboration, reduced delays, and enhanced overall efficiency. Even with minor hiccups, it’s been a huge help in keeping work organized and efficient. Pros What I liked most about Wrike is how easy it made campaign coordination. The ease of use makes onboarding simple, and its task tracking capabilities ensure smooth coordination between CRMs and brand teams. Approvals, updates, and task tracking all happen in one place, which saves a ton of time. it really helps boost productivity and keep everyone aligned. Cons The mobile app works, but it’s not as smooth or powerful as the desktop version. One thing I noticed is that the description part in tasks can get updated with just a click, even when it’s not intended - adding a restriction or confirmation step there would be helpful. Review Source AH Ayesha H. IT Project Coordinator Pharmaceuticals Used the software for: 6-12 months ### "A Powerful, User-Friendly Tool with Outstanding Support" May 6, 2026 4.0 Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. Review Source EB Emilce B. Senior Art Director Cosmetics Used the software for: 1-2 years ### "Opportunity to Simplify and Enhance User-Focused Training" April 24, 2026 3.0 The training felt frustrating because it was too technical for a team that was trying to learn the basics. We were not looking for deep background information; we needed practical guidance on how to use the software effectively and quickly. The session did not feel tailored to the customer or the audience’s skill level. Not everyone is tech savvy, and once the training went too deep, many people stopped engaging and started multitasking. A more user-friendly, step-by-step approach focused on real use cases would have been much more effective. Pros Clear project visibility: Everything lives in one place—tasks, timelines, files, and updates—making it easy to see status at a glance and avoid chasing information. Strong organization for complex workflows: Folders, projects, and custom workflows help keep multiple workstreams (like packaging, PDPs, campaigns) structured and easy to manage. Collaboration in context: Comments, file attachments, and approvals live directly within tasks, so feedback is centralized and easy to track. Cons Can feel overly complex: The platform has a lot of features, which can make it overwhelming—especially for new or non-technical users trying to complete simple tasks. Steep learning curve: It often takes time to understand how to navigate projects, folders, and workflows, slowing down adoption for teams that just need to get up and running quickly. Not very intuitive at first: Key actions (finding tasks, updating statuses, locating files) are not always obvious, leading to confusion and extra time spent figuring things out. Too many clicks for simple actions: Basic updates can require multiple steps, which can feel inefficient when managing a high volume of tasks. Training can be challenging: Because of its depth, training needs to be very well structured—otherwise it can quickly become too technical and hard to follow. Review Source John S. Director, Academic Innovation Media E-Learning Used the software for: 2+ years ### "Best Project Management Tool Hands Down" April 22, 2026 5.0 I've really enjoyed working with Wrike. My company has a monthly meeting setup so that we can connect with Wrike staff to make updates to our agreement or get assistance with any bugs or issues we've experienced in our user base. As long as you have admins for implementation and champions to train your team, you'll find that Wrike is worth every penny. Pros Wrike offers custom item types, workflows, views, filters, and dashboards, along with excellent support from their team. Every feature is thoughtfully designed so the platform can be tailored to any person, team, or company. They're also open to regular meetings to discuss updates to the customer agreement and have consistently been responsive. Cons There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them. I've also found that most of our people need some training or handholding if they haven't used a project management system like this before. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We did not find Asana to meet our needs. Wrike provided a more modern user interface and a significantly better feature set. Review Source VC Valerie C. Associate Director Creative and Brand Entertainment Used the software for: 2+ years ### "Wrike Is The Best Project Management Tool Out There" April 20, 2026 5.0 Wrike has been an excellent project management tool for our organization. Over the past four years, it has made our workflows so efficient that we've been able to grow our company in ways we didn't know were possible. It's been a wonderful journey learning how to customize this tool to best benefit our team and I'm grateful to the Wrike team for helping us get there through certification training and responsiveness. Pros It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals. The Wrike team has been excellent at answering any questions we have and helping us work through any issues that may arise quickly. It's the best project management tool I've used and it allows us to track tasks and deadlines very easily. Cons There's only one thing I wish Wrike allowed, but I believe it's in the works already. I'd love the ability to setup project blueprints to allow for deadlines of each subtask to be automated based on the overall project due date and project type. That way, adding deadlines to each step of a project does not need to be done manually. Review Source MD Mariquita D. Marketing Specialist Medical Devices Used the software for: 2+ years ### "Good to Could-Be-Great :)" May 1, 2026 4.0 Overall good but not excellent. Could use further improvements. Please bring back LIST VIEW. Still is the BEST VIEW! :) Pros It is easy to use once you learn it, intuitive, and I can correct mistakes. I also love that you can duplicate projects and tasks. Cons The different views and the fact that, say we are on a task and we want to get back to our dashboard, I have to go to the left nav and click on Dashboards. However, back in the days, they had Dashboards at the top of the page, so you just had to click on it to get to it. Easy breezy! It'd be also nice if they bring that back, to also put Search at the top of the page instead of selecting the left nav and then search. Review Source BH Brittney H. Manager of Retail Marketing Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool!" April 27, 2026 4.0 Overall, it's a great tool and one that really helps our team be efficient and helps us streamline everything we do. We would be lost without it. Pros It really allows you to create a space that is customized to how you use it. It has really helped our team be able to work more cross-functionally and easier throughout departments. Cons At times I feel like we are lacking in customer support. We have some big goals and want to really utilize Wrike even more and at times it feels as though we are doing trial and error trying to figure out how we best see things in Wrike rather than having customer service that truly wants to support us in how we use it. Review Source WK William K. CP Nordics Marketing and Advertising Used the software for: 2+ years ### "Flexible Collaboration Platform with Strong Team Support" May 12, 2026 5.0 Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.