--- title: "Page 3 | Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Wrike the right Project Management solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Wrike 4.4 (3044) [View alternatives](https://www.capterra.com/p/76113/Wrike/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 3 - Reviews of Wrike ## Showing most helpful reviews Showing 51-75 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Lokesh D. Technical Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Has Transformed the Way Our Team Works -For the Better" April 21, 2026 5.0 After using Wrike daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. Pros As a daily user, what I appreciate most is how well Wrike handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. Review Source DS Daniel S. Manager, Marketing Technology Legal Services Used the software for: 2+ years ### "Issues with Wrike - areas for improvement" April 24, 2026 2.0 I don't think Wrike understands customers. I think there's a lack of misunderstanding with how teams within a department use Wrike. The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework. Its almost as if you require someone full time to keep developing the product. Pros Customization - however it takes a lot of effort and time to customize every aspect creating countless rules. Further, if there's a change in process, or change in person that built it, a great amount of time is required to learn what is involved Cons Dashboard, interface, calendar. The dashboards were not showing for example what a manager needs to know for their team such as how many projects they currently have or are being worked on. Interface - very slow, cumbersome. Earlier versions were much better that had a launchpad like a homepage to see everything that was happening. Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Customization and feature availability at that time. Now looking at the industry, there are more common features amongst your competitors. Differentiation is now more important to your business than ever before. Review Source BS Briana S. E-Com Creative and Retention Manager Consumer Goods Used the software for: 2+ years ### "Wrike Review - 8 Years In" April 27, 2026 5.0 I'm considered a curious mind and a lover of process, so my experience has been great, because I am curious about how all the menus and buttons in general work or what they offer to then see how we can use Wrike better. Wrike certainly helps as being the source of truth for my projects. When a meeting occurs about something in Wrike, I pull it up and add any notes right into it. No splitting between an email inbox, Google Drive notes (although we link those all the time for briefs), and Slack messages. I like that I can dump my thoughts into projects and set up subtasks just how I like and then not have to think about that thing until it is ready to be worked on, on the list of priorities. My dashboard helps me not loose sight of it and keeps my productivity up. Pros I like that I can build dashboards to fit the needs of what I personally want to see in order to manage what is assigned to me (for example: A widget for work tagged as analytics to gather, a widget for work due in the next week, a widget for work that helps our business on Amazon...etc) and dashboards for a specific department to fit their needs. I open Wrike daily and it's so nice to see what is "Ready", as our workflow status, for me in my dashboard as well. We also use the file commenting feature very frequently, that really cuts down on meetings and understanding the vision between team members. I also like that you can submit ideas for the tool at any time. Cons I think the the inbox structure could use improvements. Could add a search bar for the inbox that lets you search for date ranges of a comment, keywords someone might have commented with as another way to find things (for example: I might remember that so-and-so tagged me with the word 'retailers' in their comment, but I don't remember which subject that was for and I had already had the inbox message 'read'.) Something more similar to an email inbox. I also think if you are using the "approvals" process on assets, that it would be nice to see in my 'sent' inbox that the approval I am requesting shows up there. Some times when I use that feature I need to then track down the ticket again the same day and it could be easier that way. Review Source OW Ojaswini W. Software Developer Marketing and Advertising Used the software for: 6-12 months ### "Simplifying Complex Projects: Why Wrike Stands Out" May 4, 2026 5.0 Overall, my experience with Wrike has been very positive. The platform strikes a strong balance between power and usability, with an intuitive onboarding process and a relatively gentle learning curve. Managing tasks, assigning responsibilities, and setting timelines is quick and efficient, making day-to-day project coordination smooth. The collaboration features are a standout, particularly the ability to leave contextual comments and use built-in approval workflows, which significantly reduce back-and-forth communication. I also value the flexibility of the interface, with multiple view options and customizable dashboards that help keep work organized and focused. While some advanced features and customizations take a bit of time to fully learn, this is a minor trade-off for the depth and capability Wrike offers. Overall, it’s a reliable and efficient tool that supports streamlined project management and team collaboration. Pros I appreciate how intuitive and efficient Wrike is to use. The onboarding process is quick, and despite its powerful capabilities, the learning curve remains very manageable. Task creation, assignment, and timeline management are all streamlined and easy to execute. What stands out most is the commenting and approval functionality. Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains. Additionally, the flexibility of the interface is a major advantage. Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information. Overall, Wrike offers a smooth, responsive experience that supports efficient project management. Cons There’s very little I dislike about Wrike overall. If anything, some of the more advanced features and customization options can take time to fully understand. While this depth is ultimately a strength, it may slightly slow down initial adoption for new users who need to get up to speed. That said, once familiar with the platform, these capabilities become highly valuable. Review Source KF Kevin F. Communications Manager and Marketing Director Insurance Used the software for: 2+ years ### "Why I like Wrike, by Kevin F." April 21, 2026 5.0 Love it and have been using it for a very long time. I did a lot of research many years ago and landed on Wrike -- many years later we were acquired by Allstate, who eventually selected Wrike for the enterprise PM needs -- which was super validating to me. I put my email as kevin.fuschich@ngic.com, which is my login email -- but my true work email is kevin.fuschich@allstate.com Pros What DID I like? I still use it. But... I think what I like the most is the vastness of my ability to input and track. I am spinning so many plates from so many different universes it's impossible to keep track. Cons I think it's that I have never been able to figure out how to use milestones... they sound like something super beneficial to me, but I can't figure out how they would be Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike It was so many years ago when I went with Wrike that I can't remember what the specific reason was -- I know cost was a factor at the time. There were so many features and it felt like a "living" and evolving tool that wasn't going to vanish. Switched from [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) Todoist wasn't robust enough to handle the work Review Source LP Lauren P. VP, Sea Production Entertainment Used the software for: 2+ years ### "Command Center for Complex Work" April 20, 2026 5.0 Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it! Pros Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work. Cons Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones. Review Source JD John D. VP, Customer Engagement Computer Software Used the software for: 1-2 years ### "Great Project Management Software" April 23, 2026 5.0 My overall experience with Wrike was positive, especially for managing complex, cross‑functional work. It’s a very capable platform once it’s set up well. The ability to customize workflows, views, and automation made it much easier to align teams around shared processes while still supporting different working styles. Collaboration improved because conversations, files, and approvals lived alongside the work instead of being scattered across email and chat. The trade‑off is that you do need clear ownership and governance; without that, things can become messy or confusing over time. With strong admin practices, though, Wrike is a powerful backbone for project and portfolio management. Pros What I liked most about Wrike was how it combined flexibility with structure. The platform makes it easy to manage complex, cross‑functional projects while still giving teams freedom to work in the way that suits them best. Customizable workflows, dashboards, and automation help keep everyone aligned without adding unnecessary bureaucracy. Real‑time visibility into tasks, dependencies, and workloads improves accountability and makes it much easier to spot issues early. I also appreciated the strong collaboration features—comments, proofing, and approvals all in one place—which significantly reduced back‑and‑forth emails and helped decisions move faster. Cons What I liked least about Wrike was the learning curve and occasional complexity as usage scaled. For new or non‑technical users, the sheer number of features, views, and configuration options can feel overwhelming and require meaningful onboarding time. As workspaces grow, it’s easy for structures, custom fields, and workflows to become inconsistent if there isn’t strong admin governance and clear standards. The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets. Reporting is solid but can require effort to tailor exactly to leadership’s needs. Review Source CG Christian G. Marketing Operations Manager Information Technology and Services Used the software for: 2+ years ### "Effective Work Management for a Lean Marketing Team Supporting a Large Organization" April 16, 2026 4.0 My overall experience with Wrike has been positive. We used it with a small marketing team supporting a large business of 2,000+ employees, primarily for ticketing, project intake, and managing marketing requests. It helped centralize incoming work, improve visibility into priorities, and keep tasks organized across a high volume of requests. While there was some complexity and occasional friction with usability, it was a valuable tool for managing workload and maintaining accountability in a fast-paced environment. Pros What I liked most about Wrike was its ability to keep projects organized in one place with clear task ownership, deadlines, and progress visibility. It made cross-team collaboration easier, especially through customizable workflows, dashboards, and reporting that helped keep everyone aligned. Cons What I liked least about Wrike was that the platform can feel overly complex at times, especially for new users. Some features require a learning curve, and navigation/customization can be less intuitive than expected, which can slow adoption and day-to-day efficiency. Review Source RR Ryan R. Marketing Manager Music Used the software for: 2+ years ### "Bleeding-Edge Project Management with Accountability & Transparency" April 20, 2026 5.0 Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability, and transparency. Pros Wrike offers a robust set of tools that allow me to implement and maintain processes for my organization. The platform is constantly evolving and trying to address my needs as a customer. Wrike has been vital to ensuring no project falls through the cracks and ensuring team accountability. Cons Sometimes the mandatory changes/removal of legacy features will inconvenience the team. Their constant innovation is a double-edged sword when trying to keep employees up-to-speed with changing practices. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Prior experience in Wrike, robust automation tools, proofing tools. Review Source MR Matilda R. Communciations Coordinator Higher Education Used the software for: 2+ years ### "Higher Education Project Management System of Value and Customization" April 22, 2026 4.0 My overall experience with Wrike has been mainly positive! I love the customization and ability for teams to work collaboratively across different spaces. We have had a lot of turnover with our account reps and customer success people that makes it difficult at times to find answers. When you have the same group of people working with you and understand how your space is used it's a lot easier on the customer to want to continue to use the product and find the support we need. Pros I like the customization opportunities the most. I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs. Tracking tasks is also equally helpful and I have found the automation features help streamline all the different tasks we have at once. Cons My least favorite thing about Wrike would be the lack of function mobile apps/views. I find that there are lots of bugs and it doesn't work the same way it does on desktop. For a team on the go a lot it is helpful to have a system that can accommodate mobile view. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Not totally sure this decision was made before I was hired. Review Source SS Sally S. Senior Marketing Operations Associate Medical Devices Used the software for: 2+ years ### "Engaged with the Future, Hopeful Wrike can Scale to meet it" April 20, 2026 5.0 I work in marketing operations. I operationalize all of the work that we do to serve our customers. We work as a marketing agency of sorts for doctor's offices. We are in the process of a re-org which is expanding our use of task tracking and Wrike Spaces, something we haven't heavily utilized in the past. I am excited to see what Wrike can do for us in those realms. Pros I like that I can create a workspace unique to my needs. It is an excellent product that allows for unique customizations for any type of work. I am excited to see what AI can do for Wrike as well. AI will be able to take the building blocks of Wrike and really put it into overdrive which will be exciting. But I am a little concerned whether or not Wrike can scale to meet the customer demands. Right now Wrike has become a SLOW product (as in, page load times) and our experience with Customer Success over the last few years has left us feeling like our use case is not well understood. Cons Frankly, we have struggled to have a Customer Success Manager that serves our needs aptly for quite some time. We are looking for someone we can partner with to help us when we as admins have failed to figure out a solution to our needs within the product. Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible. It would be nice if our Customer Success Manager felt like a partner that helped us solve complex problems but it seems like the knowledge of our use case with the product just isn't there. This is unfortunate as we are long time Wrike user and it seems like our Customer Success Manager's struggle to answer questions about our use case. It would be nice if that experience was more tailored to how we use Wrike, versus a blanket Wrike customer experience. Also, this is timing, but as an Enterprise customer, we have really struggled to track how often tasks are being completed after the due date. The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly. Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was, defeats a purpose that Wrike should absolutely be able to serve. ALSO, and this is a BIG one. Wrike has been SO SLOW, ever since you got rid of list view and introduced Table View. As an admin, on a daily basis, I get complaints from users that Wrike is slow to load. Dashboards take lightyears to load, specifically with the more filters you put into a widget. I feel like I when I use filters I am using Wrike to its fullest capabilities, but am then penalized because of the amount of time things take to load. This literally costs the organization time waiting for Wrike to load. Hugely, hugely unfortunate. Review Source VC Valerie C. Associate Director Creative and Brand Entertainment Used the software for: 2+ years ### "Wrike Is The Best Project Management Tool Out There" April 20, 2026 5.0 Wrike has been an excellent project management tool for our organization. Over the past four years, it has made our workflows so efficient that we've been able to grow our company in ways we didn't know were possible. It's been a wonderful journey learning how to customize this tool to best benefit our team and I'm grateful to the Wrike team for helping us get there through certification training and responsiveness. Pros It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals. The Wrike team has been excellent at answering any questions we have and helping us work through any issues that may arise quickly. It's the best project management tool I've used and it allows us to track tasks and deadlines very easily. Cons There's only one thing I wish Wrike allowed, but I believe it's in the works already. I'd love the ability to setup project blueprints to allow for deadlines of each subtask to be automated based on the overall project due date and project type. That way, adding deadlines to each step of a project does not need to be done manually. Review Source BH Brittney H. Manager of Retail Marketing Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool!" April 27, 2026 4.0 Overall, it's a great tool and one that really helps our team be efficient and helps us streamline everything we do. We would be lost without it. Pros It really allows you to create a space that is customized to how you use it. It has really helped our team be able to work more cross-functionally and easier throughout departments. Cons At times I feel like we are lacking in customer support. We have some big goals and want to really utilize Wrike even more and at times it feels as though we are doing trial and error trying to figure out how we best see things in Wrike rather than having customer service that truly wants to support us in how we use it. Review Source MO Mabel O. Events Marketing Coordinator Financial Services Used the software for: 1-2 years ### "Marketing & Events Coordinator" April 20, 2026 4.0 Overall, my experience with Wrike has been positive, especially when it comes to process management and keeping complex projects organized. Once I settled into the system, it became a reliable hub for planning, tracking, and collaborating. It’s not the simplest tool out there, but if you’re willing to invest a bit of time into learning it, Wrike rewards you with clarity, structure, and a strong sense of control over your work. For me, it’s become a dependable part of my project management routine. Pros Using Wrike has given me a strong sense of structure and control over my projects. I really appreciate how customizable the workflow management is, letting me tailor stages and automations to match the way my team actually works. The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. Cons Despite its strengths, Wrike isn’t without frustrations. The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up. I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like. Some features also sit behind higher‑tier plans, which can make the platform feel more expensive than expected. Review Source suman K. Associate Product Manager Education Management Used the software for: 1-2 years ### "Great for Managing Product Initiatives" July 3, 2026 5.0 The experience overall for myself on Wrike has been really great. I use it for task coordination with product engineering feature developemnet, organize the product road map and with many other people. All of the tasks and timelines and updates with the product development on one platform simplifies me managing the whole process. Pros Wrike provides fantastic workflow customization, clear dashboard visibility, and strong reporting capabilities-enabling us to see where features are developing, and what's most important. Their collaborative features are fantastic for directly linking conversations and activity back to the right tasks. Wrike's other productivity tool integrations keep our product development moving. Cons Initial setup for this platform is a time-consuming process, and users need adequate training to maximize its functionality. The interface can get cluttered, and several customization options, and advanced reporting features are only available on premium plans. Review Source AY Amit Y. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "A Fantastic and Reliable Platform For Facility Maintenance " July 2, 2026 5.0 Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. Review Source TF Thiago F. Head of Client Service Marketing and Advertising Used the software for: 2+ years ### "Powerful platform for managing complex workflows" April 16, 2026 5.0 My overall experience with Wrike has been very positive. It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines. In more complex operational environments, it becomes especially valuable because it supports detailed processes, task tracking, and cross-functional collaboration. Although it may require some initial learning and thoughtful setup, once implemented properly it delivers a lot of control, organization, and efficiency. Pros Wrike has been very helpful for organizing complex workflows, tracking tasks across multiple teams, and giving visibility into project status in real time. It is especially strong when managing high volumes of demands, different stakeholders, and detailed process flows. I also like the customization possibilities, such as custom fields, request forms, dashboards, and automations, which make it adaptable to different operational realities. Once the structure is well built, it becomes a very powerful tool for project and process management. Cons The platform can feel complex at first, especially for new users who are not familiar with more robust workflow tools. Some configurations require deeper knowledge to unlock the full value of the system, and adoption can take time depending on the team. In some cases, reporting and interface navigation could feel more intuitive, especially for less operational users or leaders who want faster high-level views. Review Source MH Midori H. Manager of Creative Operations Food & Beverages Used the software for: 2+ years ### "Wrike Review" April 2, 2026 5.0 Pros As a project manager, I really love Wrike for its efficiency and ease. It's been my favorite all-in-one tool for timelines, resourcing, and review workflows. It has an easy UI to follow, is very customizable, and I always feel like I'm in the know for Wrike updates and any new customization options. Cons It seems like Wrike is rolling out AI updates at an overly rapid pace, and at the moment I'm not finding much value in it. AI is still very new and doesn't always work unless it's given extremely specific prompts. I find that to be tiring and wasteful, especially considering how much energy AI uses. I know that the trajectory of AI is that it will only get better over time, but that means it could take over my job entirely, or at best, reduce my job entirely to just AI quality assurance. My company may not even need Wrike one day, because all of its marketing material could be solely produced by AI instead of a creative team. Humans are trying too hard to take advantage of AI right now, but the reality is that one day AI will be taking advantage of humanity. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello was before my time, but my team said it was too simple. We needed something that could handle more complex timelines and asset approval workflows. Review Source VR Verified Reviewer Engineering Data Management Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Tool - Limitless possiblities" April 8, 2026 4.0 Good. Support is great overall, slow response times for European timezones. Very high AI-Feature push currently. Missing core updates to the regular product. Pros Clean and slick design. Open to all platforms (iOS, Android, MacOS, Windows,..). Easy access ( no need to configure any file server sharing) Cons Perfomance. Perfomance has been degrading over time. Many Functions loved by customers have been discontinued ( List view) Review Source HP Harris P. Senior Engineer Computer Software Used the software for: 1-2 years ### "Wrike makes a good impression on my Project Tracking Cards" May 31, 2026 5.0 Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. Review Source MW Michael W. Director of Web and Organic Search Higher Education Used the software for: 1-2 years ### "Flexibility without compromising functionality." April 20, 2026 5.0 Overall, my experience with Wrike is fantastic. It allows people from multiple different departments at my organization to collaborate in a very simple and easy way for example, compliance uses it for contract. Review the marketing team we made our own form for accepting external request from other teams and the customization of the forms make it really easy to get exactly the information we need to do our work efficiently and in a timely manner, but overall, yeah, I love Rex flexibility, and customization possibilities Pros I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board view so I can actually show the tasks moving through the process as they progress and I really like having flexibility so that you could present the work the best way it can be. Cons The thing I like the least about Wrike is probably the email immigration functionality where I do love the fact that you can respond to a comment but I wish I could do an emoji response or actually tag someone in the response so that I don't have to go into the app directly itself if I manage most of my communication through email Review Source AS Andrei S. CRM and Marketing Technology Specialist Legal Services Used the software for: 2+ years ### "Decent work management tool." June 1, 2026 4.0 Good work management platform. Helps track project and tasks, provides good collaboration capabilities. Pros 1\. Easy to use Intuitive interface - it takes one quick training for new users to get the idea and start using it. 2. Customization capabilities - variety of different setups for work management. Dashboards help to track projects and tasks status and stay up to date. 3. Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. Cons Customer support is not always responsive. There were cases when my request bounced between different support agents for a long time. Sometimes it takes a while to load a project with big number of tasks and sub tasks. Automation has limitations that can be bypassed by using AI agents, but AI has limited number of tokens, so you'll have to pay extra if you want to get the most of AI agents. Review Source SN Steven N. Associate Manager of Strategic Insights - Strategic Communications - Marketing Higher Education Used the software for: 2+ years ### "Wrike is a great tool for managing complex projects with large teams" April 17, 2026 4.0 After the initial learning curve, I'm satisfied with Wrike. I think it's a great tool that offers a lot of flexibility in the way we review the status of our projects. Offers desktop and web versions. I can choose between several ways to view the projects I'm assigned to: all tasks shown in a table, a board (Kanban), or a Gantt chart. Easily see all files, charts, calendar, resources, timelog, or stream view. Pros Wrike helps us stay organized with our projects. For mid- to large-sized organizations, it becomes essential to keep all groups informed about the status of individual campaigns and projects. We have multiple groups involved many times, from copywriters, creatives, web and email devs, database admins, and analytics teams, who all need to coordinate throughout the project's timeline. With Wrike, we get notifications as due dates approach, updates from teammates when tasks are completed, and other updates to a project. It's a great tool to help us along and make sure our projects are completed on time. Cons I think the biggest issue is familiarizing oneself with the tool. It took me some time to get up-to speed using Wrike. At times I had trouble finding the right projects, that I needed to work on. I believe this may have been also due to team members not properly using Wrike and sharing projects with other team mates. Review Source AC Amy C. Senior Writer Computer Software Used the software for: 2+ years ### "The First List I Check Each Day" April 17, 2026 5.0 It's the one source of truth I can always depend on to help me get everything done quickly and efficiently. Everyone who works with me knows, "If it's not in Wrike, it doesn't exist!" :) Pros I have been a long-time user of Wrike and find it especially useful for planning and tracking my numerous copywriting projects. I created my own personal dashboard, and I check it every day to stay one step ahead of my always-evolving workflow. Cons I really would love to sort my customized "starred task" widget by date, so the projects that are due first are at the top. (This functionality is currently not available.) Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) I was very new to the company, so was not part of the decision-making process at that point, but I assume it was due to both value and efficiency needs. Review Source SS Swetha S. Project Manager Computer Software Used the software for: 6-12 months ### "It works like a charm and I had a very good experience using it" May 22, 2026 5.0 Everything is now housed within Wrike, when a project begins to fall behind or a workload is becoming unbalanced, we are able to identify it prior to it becoming a major issue. Additionally, Wrike greatly assists with passing work from one employee to another, for example, if an employee goes out due to illness, you can easily access the employees tasks and determine where things left off. Pros The overall view of all of our projects is the biggest benefit; I have an easy-to-view format of what everyone is currently working on, where we are on schedule/overdue, and where all of the time is being spent without asking people for the information. Because I was able to customize the dashboard to fit what my team needed to see, including task completion, individual workloads, deadlines, etc., all into one screen. If I had gotten home from a late night at work right now, I would be able to pull up Wrike and tell you what state each of our active projects are in by only clicking two times. This wasn’t possible using the previous method of tracking. Cons Setting up initially is A LOT. Like really a lot – permissions, workflow, custom fields… Someone has to take ownership of setting all of these up or quickly it will become disorganized. Reporting is much harder than it needs to be. Sometimes obtaining a report takes many more steps than expected for something that seems as though it should be very simple. Small complaint: Going back to a previously viewed page is clunky. You sort of lose your spot and end up with multiple tabs opened to access different projects. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Asana was getting costlier and support wasn't great. But Wrike is much more budget friendly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.