# WildApricot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WildApricot the right HOA solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76116/Wild-Apricot/reviews --- WildApricot 4.4 (555) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of WildApricot Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “Great membership and event management features include customizable membership and registration forms, a helpful mobile app for administrators, easy payment processing, and effective search and reporting tools.“ August 27, 2024 CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “The main limitation of WildApricot for our organization is the inability for a individual to hold more than one category of membership at a time.“ August 27, 2024 DY Deborah Y Deborah Yohn MA BSN RN CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to have a secure place to make tickets to a class I teach for injury prevention.“ October 8, 2024 DH Dorris H WebmasterAccounting, Self-employedUsed the software for: More than 2 years. “Since purchased by Personify, the support is HORRIBLE and lends itself only to electronic communications. “ May 20, 2025 SS Sam S Director of The Law Enforcement Advisory PanelInsurance, 201 - 500 employeesUsed the software for: More than 2 years. “Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems without charging higher fees is a real plus.“ October 7, 2024 RC Rebecca C Web LiasonArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their email. “ October 1, 2024 DH Dorris H WebmasterAccounting, Self-employedUsed the software for: More than 2 years. “I liked Wild Apricot when it was run by Wild Apricot and someone would assist with a problem. “ May 20, 2025 Kurt U CMONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website.“ December 20, 2024 ## Showing most helpful reviews Showing 1-25 of 555 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR ALBERT R. FOUNDER AND CEO Used the software for: 2+ years ### "Cost savings " October 14, 2024 5.0 Superb! Manhour dollars is a critical operational cost and I've benefited in huge operational costs! Pros Most efficient platform. It genuinely supports manhour savings. What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot. Imagine an 80% cost savings on manhours! Cons Email verification during registration. Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error. Review Source VR Verified Reviewer Editor Automotive Used the software for: 1-2 years ### "Good system" November 4, 2025 4.0 Overall WildApricot was good. We just wanted a cheaper local provider to ensure data security and timely responses for our volunteer committee Pros WildApricot was a great membership management system for our car club. Emailing members and creating events was easy enough. Cons Costs. The conversion to AUD was very, very painful for our car club. Seeing that we are a not for profit, made us look for local systems. Support was also out of our timezone. Alternatives considered [Member Jungle](https://www.capterra.com/p/159080/Telligence/) Reason for choosing WildApricot We didn't. We chose Member Jungle over WildAricot Review Source JL John L. Treasurer Education Management Used the software for: 1-2 years ### "Maybe Wild Apricot is not for Canadians? " April 23, 2025 3.0 I was satisfied with our webpage appearance once we added Wordpress but unfortunately the Wild Apricot fees became very expensive. As a new Canadian non-profit the "less than 100 contacts" price was attractive. But the price incremented rapidly with the growth in the number of contacts. Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity. (Please note our experience was two years of use that ended over two years ago - Wild Apricot may have changed since.) Pros Bulk emailing was easy to do and membership due dates and renewals easy to track. Cons Very difficult to create the desired appearance of the webpages using the module supplied with the software. Upgrading to Wordpress is possible. There was also an increased monthly surcharge because we chose to stay with our current payment provider rather than use the payment provider thst Wild Aprocot offered. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing WildApricot Far cheaper than the software designed for big charities like Razors Edge. Review Source BB Bill B. Director Recreational Facilities and Services Used the software for: 2+ years ### "Use WA to Run the Whole Club" October 14, 2024 5.0 Love it. After a few years of managing the system, it has become a powerful tool for our club. Pros Our whole ski club is run using Wild Apricot. It's a very comprehensive system to broadcast events, track registrants and collect payments. As director I found it extremely helpful to oversee event status, and track sales as they occur. Cons Admin access needs to be more granular. Giving someone admin access exposes major parts of the system. Our need is to limit admin access to a specific event or event grouping. Considerable computer experience is necessary to manage the system and our volunteers don't all have the same level required. This puts the system at risk of unintended damage. Review Source RC Rebecca C. Web Liason Arts and Crafts Used the software for: 2+ years ### "A Volunteer's review of their Wild Apricot Experience for the OPA" October 1, 2024 5.0 Generally I think our group likes the platform. It brought us out of the dark ages, and I don't know what the heck we would be doing if we didn't sign up for it. I am not a web-designer, but I was the volunteer web-master for OPA just before we switched to WA. I had used Wordpress to build our website, and it was too much work (for a volunteer mom of two little babies at the time, who is not a web designer so is learning a lot as she goes.) Pros For our organization, Oregon Potters Association, it has helped to solve a number of our problems. For example, not only do we use the platform to get membership dues, we rely heavily on the directory, and well as having a place to get our members to register for upcoming workshops and sales. It really is great! We are about to connect Quickbooks to our website, which we really think will help us. We have a big pottery show once a year where sometimes 200 + members sign up to participate, it is always complicated on our end- because they pay a down payment to reserve a booth (like $50), and then we need to collect the remainder of the booth fee (like $300) when it gets close to the show ( about 8% cancel so they don't have to pay the remaining fee but we keep the registration fee)- I spent last year adding invoices manually to each participant, because I don't think WA has a way to do split-payments and it was a bloody nightmare! - but Quickbooks integration will surely help us this year, right!?!?! Please tell me it will 🤣 Cons I'm still trying to figure out the best way to do newsletters for non OPA members. It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show). I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their email. We sometimes write grants and we like to share our reach for certain events we do - it would just be nice if it was clearer to separate the members/non members in our system. Maybe there is, and I just haven't quite figured it out. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) This had the features we wanted already put together. Review Source DY Deborah Y. Deborah Yohn MA BSN RN CEO Education Management Used the software for: 2+ years ### "Teaching classes" October 8, 2024 5.0 It is a great place for non-profits who need support but can't pay for a personal It person to help set things up. It is not very complicated to figure out how to post, manage and track your income. Love that I can have the site collect $. I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private. Pros It allows me to have a secure place to make tickets to a class I teach for injury prevention. Cons I wish there was a way to incorporate more admins at no charge and more geared to classes not fund raising. Review Source FO Frances O. Membership Manager Civic & Social Organization Used the software for: 2+ years ### "GAC Review " October 13, 2024 5.0 If it were not for the support issue, and the reporting, I could give a 9 or 10. Overall we have no issues with the product or the usefullness. Pros It is generally very easy to use and we have really good success with member use. Cons My main issue, and it's a big one for me, is that there is no live support. I just can't accept that there is no way for your company to offer support personel for training or trouble shooting. The other important thing that could really be useful is the reporting. The options are not great and I find it hard to get data in a way that could be useful for our organization. Review Source SS Sam S. Director of The Law Enforcement Advisory Panel Insurance Used the software for: 2+ years ### "The BEST Membership Software - Using WildApricot beginning in 2008 😀" October 7, 2024 5.0 Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems without charging higher fees is a real plus. Pros I have used wild Apricot to build 4 websites since 2008 and several sites are still issue today. The User Friendliness in Building a website for a non-developer. The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events. Cons Storage space can sometimes limit keeping organizational files in the cloud. I would like to set more udpated plug and play web pages. Review Source Kurt U. CMO Non-Profit Organization Management Used the software for: 6-12 months ### "a once great membership platform that fails to deliver today" December 20, 2024 1.0 Horrible. We have not been able to launch, and despite WildApricot acknowledging the conflicting responses from support reps, they will not schedule a call with a support manager to resolve this. Pros The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc. Cons That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website. We've wasted 2+ months with email and chat loops without answers and with support reps that provide conflicting information Review Source SS Susan S. Board Member Sports Used the software for: 2+ years ### "Not the Biggest Fan of Wild Apricot" October 11, 2024 3.0 Frustrating, not intuitive, difficult to use. Pros It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out. It’s also great for setting up events and then attaching all the reminders. It’s just all very difficult to do though. Cons It’s not intuitive and very difficult to work with. Review Source RP Robin P. President Non-Profit Organization Management Used the software for: 2+ years ### "OCEY President" October 10, 2024 5.0 Converted our website in 2010 from a regular static to Wild Apricot. All of our users quickly adapted to using it. The features of WA allowed us to keep the club running smoothly during the pandemic. Utilizing all WA features has been a contributing factor to our growth. Pros It's flexibility and simplicity. You don't need a degree to use it, it can be learned by almost anyone. Cons Not enough features on using the App, compared to the website. For example, we have a carpool page on the website but unable to see it on the app. Review Source AR ALBERT R. FOUNDER AND CEO Used the software for: ### "AUTOMATIC ASSISTANT" July 2, 2009 5.0 MUST use system for all non-profits! Pros Time saver, gives back valuable man-hours to service the program cause Cons Limited to the users creativity. Review Source MH Michael H. Board Member and Secretary Non-Profit Organization Management Used the software for: 2+ years ### "The good and the not so good about WA" October 8, 2021 4.0 We switched 400 contacts to WA in 2012 and we now consistently bump up against the 2000 contact level, above which we are not prepared to go because of the large annual fee increase Pros Event management and the updated email formatting Cons Price rise in 2022 is not commensurate with the level of improvements and the lack of support from human beings Reason for choosing WildApricot event management and membership management Review Source CP Cynthia P. Executive Director Education Management Used the software for: 2+ years ### "Math Teachers Uses Wild Apricot" January 5, 2023 5.0 We have found that using Wild Apricot has simplified our membership and database system. Pros I like the fact that the software includes a membership area and an event area. Members are already contacts within the system, so they find it easy to register for conferences. We're also able to send emails to all contacts or to just our members. Cons I'd like to see a way to set up sessions and a conference schedule in the system with each session having a QR code in order to keep up with session attendance. Review Source PC Peter C. President and CEO Non-Profit Organization Management Used the software for: 2+ years ### "The ease of use - multiple systems in one!" October 7, 2021 4.0 Over 14 migrations with three more this fall over 6 years. Love it! Pros We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated online member management system WITH website builder, and all for an affordable fee. Wild Apricot handles "day to day operations" so you can focus on strategic initiative. One system has it all - contacts, members, events, finances, communications, and website builder! Cons Wild Apricot needs to update the format of the event announcements. Reason for choosing WildApricot Cost Review Source RS Roberta S. VP Technology Non-Profit Organization Management Used the software for: 2+ years ### "Great database and website management for non-techhies" December 27, 2022 4.0 Very reliable, the system rarely goes down. Technical support used to be on the phone with a knowledgeable person -- now it is through a chat window and there are often long queues. Pros The different modules are pretty easy to use and generally are quite reliable. Cons It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails. Review Source CO Chris O. Membership Secretary Sports Used the software for: 2+ years ### "Complete, Logical, Reliable, and Quick" May 5, 2020 5.0 Wild Apricot is one of four web-based systems we use, the others being Quickbooks for accounting, Brivo for physical access control of gates and doors, and Online Exam Builder. Each fulfills a specific role, with very little overlap, but without Wild Apricot at the center life would be much more complicated. Pros With the baseline requirement for membership management completely fulfilled by Wild Apricot, we have found considerable value in the events management features to manage training courses, and the mass emailing features for communications. Of course, solid invoicing and payment processing are also very important. Overall, the user and administrative experience with Wild Apricot is satisfying and very productive. We built or re-engineered our business processes around the capabilities in Wild Apricot, to a significant degree. Cons It takes quite a while to get what look like simple enhancements made to the search and select features within "saved searches". We don't seem to be getting attention, and the enhancements we've requested have been in the queue for over a year. The result of having to wait is that our saved searches are needlessly complex and hard to maintain. Review Source SH Sean H. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Not Customer Friendly" January 1, 2021 3.0 Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income. Pros It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional. Cons Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members. Alternatives considered [ClubRunner](https://www.capterra.com/p/143367/ClubRunner/)[Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing WildApricot Combination of price and features. Review Source AK Andrea K. Integrated Library Systems Specialist Education Management Used the software for: 2+ years ### "Wild Apricot: A Quick and Efficient Event Software" January 15, 2020 5.0 Our component school district staff members and members of the public who register for programs understand intuitively how to register for our programs. The function most used by staff is the Excel download. Staff are able to easily sort and filter data to invoice schools and other agencies for multiple registrants through our agency finance system as required by law rather than through Wild Apricot's invoicing system. Our Wild Apricot website was once very robust. We have been able to simplify it while using the same template so the site is easier to use and looks much more like our agency site making the flow from one site to another nearly seamless. Pros Our agency hosts many repeated events not only multiple times during the school year but that also repeat year after year. The ease with which events can be duplicated and edited for specific dates allows staff to set up a year's worth of events in just a few hours. Cons We have many users creating events and Wild Apricot has only one events manager. We do have a very talented group but there is still a bit of nervousness since events are unable to be compartmentalized by a user or a department. PayPal payments are collected into one bank account and have to be parsed out after receipt by registrant as to which account the funds need to be deposited. We would like to have payments tied to department accounts for each event and pass that info through PayPal to our Fiscal Department. Reason for choosing WildApricot We needed a well-designed product with a predictable annual cost. I REALLY liked the auto-set reminder emails - those saved my sanity! Review Source SS Shelli S. Vice-President Non-Profit Organization Management Used the software for: 2+ years ### "Great for member" October 7, 2021 5.0 Overall, our non-profit has had an amazing experience using Wild Apricot and would highly recommend them/ Pros The main reason we went with Wild Apricot was for the membership database. It is great to be able to keep track of all members, and be able to search by category. Cons would love a more step-by-step process for setting up the webpages. This is not my area of comfort Review Source RG Ron G. Developer Information Technology and Services Used the software for: 2+ years ### "Daily user of Wild Apricot and developer for new Wild Apricot websites and setup for organizations." May 5, 2020 5.0 I have participated in moving 20 organizations over to Wild Apricot and use it daily for administrative purposes. It is an awesome platform and would not recommend another to anyone. Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great! Pros Easy, quick, and efficient transition over to Wild Apricot from other website types such as WordPress, Weebly, and other member platforms. Excellent for small to mid-size organizations to consolidate all needed features and tracking/reporting in one place. Cons The only weakness is the choice of new "themes" to help speed up a new website. You can certainly do almost anything you want with the templates... but the ready-made themes make it so much better (and easier). Just need to keep the sample themes up-to-date and competitive with WordPress... so the organizations are happy with the basic choices available when they are deciding to move to Wild Apricot. Review Source LB Logan B. Vice President of Strategic Development Non-Profit Organization Management Used the software for: 2+ years ### "Great Alternative" August 20, 2023 4.0 It was easy to use and did everything the client needed at a great price point. Pros It is affordable and can do some things other platforms can't at the same price point. Cons Support is extra and if you want to customize the front end you have to find your own developer vs. having them do it for you. You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied. Alternatives considered [StarChapter](https://www.capterra.com/p/57588/StarChapter/) Reason for choosing WildApricot It was the best fit for the client. Review Source JS John S. Administrator Used the software for: 6-12 months ### "We looked for a simple Cloud application to decentralize administration tasks and found it." August 30, 2017 5.0 Database that is accessible for any of the administrators of the club. Members can self manage accounts. Automatic upgrades and easy to manage Web content. Automatic billing through predefined time periods etc. Ease of use. We were up and running in a few weeks. Data import was easy as well. Pros The primary driver was to find something that was intuitive to use. Our staff are all part time volunteers and needed to be able to use the software with minimal instructions from their homes. Wild Apricot provided this by making the import of data simple as well as creating a new Web site that had same look and feel of existing site. Also migrating the DNS was easy. There are plenty of tutorial and FAQ pages to guide you along. Once you under stand the basic concept everything else becomes easy. Best part is being able to grant limited admin access to certain pages for updates and changes. Also by letting users update their own information we saved a lot of time updating Membership data. Creating Events proved very popular as well with Members now being to sign up on line and also remit payments. Integration with PayPal was easy as well. The application packs enough features to make it much easier to manage the Swim Club without making it too complicated to use. Everything beforehand was Excel driven and therefore never synchronized or up to date. I also like the mobile app a lot. Easy to take a look if new members signed up, paid or if member are delinquent without going online. Cons We have encountered some minor issues we wished were a little different but nothing to deter from the overall functionality. I think that would be the case with any software packages. So no major cons to report. We like the software. It is easy to use and has powerful reporting etc capabilities. Review Source LW Lynn W. Membership & Development Chair Used the software for: ### "A great all-in-one package for membership management" June 23, 2013 4.0 Excellent all-in-one system for many basic needs of a member-based organization. Terrific support staff and very clear online documentation make implementation straightforward. Very professional look for e-mails. Be aware that you will need to rebuild your website (and/or be satisfied with a patchwork look as you link from your main website into Wild Apricot). Pros We use the software to host our website and manage our membership database/contact system (emails to members and potential members). Before moving to this system, we were using separate tools for these three functions and it was extremely cumbersome. The consolidation was straightforward, their online help documentation is superb, and their technical support is astoundingly prompt and thorough. Seriously. It rarely takes more than 3 hours to get an extremely high quality response, and during one interaction the support staff proactively suggested a completely different approach that had advantages over what we were trying. The contact management system (emails) is beautiful. It has given us a much more professional look and feel for our user base and many of our members have told us they feel it is impressive. We are not using all the features (in particular, photo albums, user forums), but may want to use them some day, it is good to know we have these options for expansion. Cons I gave it a three star rating on ease of implementation only because they do not have the ability to easily import your old website into their system. This frankly is not a big problem for us, we wanted (and needed) to overhaul our website anyway, but it means that as of today (three months after go live on the member database and contact management system), we are still transitioning our website. We are all-volunteer with no staff, it is truly not difficult to re-do the website, but if a user is satisfied with their existing website, the effort to transition over should be part of consideration. Review Source SA Susan A. Web master (mistress?) Recreational Facilities and Services Used the software for: 2+ years ### "Bringing our rowing club into the 21st century!" February 8, 2017 5.0 I was asked to "freshen up" the appearance of our club's static HTML website. I conducted user interviews, during which a lengthy list of wished-for functionality emerged, way beyond the site's appearance. The Board and our members wanted an online implementation for the following: up-to-date member directory; a wide range of membership "types" (scullers, sweep rowers, coxes, paddlers, kayakers, dragon boaters...); automated processing of membership applications and renewals; credit card payments; event scheduling; calendaring; email blasts; donations; and on and on. My research into available options within our limited budget yielded one clear winner: WildApricot. The Board agreed, I ported (and freshened up) the existing website content, and implemented all those requested features. The process was easy and straightforward. The WildApricot online help system is terrific, and the technical assistance is always timely and spot on. We have been using WildApricot for about five years now, and it continues to serve us very well. Pros Rich funtionality; ease of implementation; terrific customer support Cons Complexity of handling our multiple member "types" (but at least we can handle them!); complexity of analyzing financial data Review Source Talk to a Capterra advisor for free and get results within 15 minutes.