--- title: "WildApricot Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WildApricot the right HOA solution for you? Explore 556 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76116/WildApricot/reviews/" page_type: "reviews" language: "en" --- WildApricot 4.4 (556) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of WildApricot Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “Great membership and event management features include customizable membership and registration forms, a helpful mobile app for administrators, easy payment processing, and effective search and reporting tools.“ August 27, 2024 TD Tanya D PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial. “At the same time, the platform feels less optimized for very small or one-person businesses.“ May 26, 2026 TD Tanya D PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial. “I found Wild Apricot to be a great platform for membership and event management, especially for nonprofits and community groups.“ May 26, 2026 CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “The main limitation of WildApricot for our organization is the inability for a individual to hold more than one category of membership at a time.“ August 27, 2024 DY Deborah Y Deborah Yohn MA BSN RN CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to have a secure place to make tickets to a class I teach for injury prevention.“ October 8, 2024 RC Rebecca C Web LiasonArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their email. “ October 1, 2024 SS Sam S Director of The Law Enforcement Advisory PanelInsurance, 201 - 500 employeesUsed the software for: More than 2 years. “Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems without charging higher fees is a real plus.“ October 7, 2024 Kurt U CMONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website.“ December 20, 2024 ## Showing most helpful reviews Showing 1-25 of 556 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Albert R. R. CEO Consumer Services Used the software for: 2+ years ### "Cost savings " October 14, 2024 5.0 Superb! Manhour dollars is a critical operational cost and I've benefited in huge operational costs! Pros Most efficient platform. It genuinely supports manhour savings. What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot. Imagine an 80% cost savings on manhours! Cons Email verification during registration. Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error. Review Source VR Verified Reviewer Editor Automotive Used the software for: 1-2 years ### "Good system" November 4, 2025 4.0 Overall WildApricot was good. We just wanted a cheaper local provider to ensure data security and timely responses for our volunteer committee Pros WildApricot was a great membership management system for our car club. Emailing members and creating events was easy enough. Cons Costs. The conversion to AUD was very, very painful for our car club. Seeing that we are a not for profit, made us look for local systems. Support was also out of our timezone. Alternatives considered [Member Jungle](https://www.capterra.com/p/159080/Telligence/) Reason for choosing WildApricot We didn't. We chose Member Jungle over WildAricot Review Source JL John L. Treasurer Education Management Used the software for: 1-2 years ### "Maybe Wild Apricot is not for Canadians? " April 23, 2025 3.0 I was satisfied with our webpage appearance once we added Wordpress but unfortunately the Wild Apricot fees became very expensive. As a new Canadian non-profit the "less than 100 contacts" price was attractive. But the price incremented rapidly with the growth in the number of contacts. Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity. (Please note our experience was two years of use that ended over two years ago - Wild Apricot may have changed since.) Pros Bulk emailing was easy to do and membership due dates and renewals easy to track. Cons Very difficult to create the desired appearance of the webpages using the module supplied with the software. Upgrading to Wordpress is possible. There was also an increased monthly surcharge because we chose to stay with our current payment provider rather than use the payment provider thst Wild Aprocot offered. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing WildApricot Far cheaper than the software designed for big charities like Razors Edge. Review Source TD Tanya D. Psychotherapist Mental Health Care Used the software for: I used a free trial ### "WildApricot is Accessible and Affordable" May 26, 2026 4.0 Describe Your Overall Experience With WildApricot I found Wild Apricot to be a great platform for membership and event management, especially for nonprofits and community groups. The customization options, event tracking tools, and support system are major strengths. At the same time, the platform feels less optimized for very small or one-person businesses. Some onboarding steps and administrative requirements could be simplified, and the pricing may feel steep for independent users who do not need capacity for 100 members right away. Despite those frustrations, the platform offers a solid range of features and seems particularly effective for organizations focused on events, memberships, and community engagement. Pros Pros User Interface The interface feels similar to the back end of Wix or WordPress, so it becomes fairly intuitive once you spend some time with it. The layout feels clean and reasonably organized. User and Membership Management The membership database is highly customizable. I liked that you can create polls to encourage communication and group cohesion. The platform seems very strong for organizations that rely heavily on member engagement and communication. Membership Management The membership tools appear robust and well suited for clubs, associations, nonprofits, and community groups. There are a lot of options for organizing member information and communication. Event Management Event management is one of the strongest features. I especially liked the ability to track registration and attendance. The event system feels practical and well organized for workshops, recurring groups, and events. Customer Support The 60-day free trial is extremely generous. No credit card is required for the trial. There are multiple ways to access support, including email, live chat, consultation calls, interactive guides, and online help articles. Support feels very accessible throughout the setup process. Cons Cons User Interface There is definitely a learning curve for beginners. The onboarding process could be improved. The platform strongly encourages users to “Book a free 15-minute consultation call,” but a prominent beginner startup video built directly into the platform would honestly be more useful. I eventually found a helpful tutorial online, but it should be linked directly inside the dashboard instead of requiring users to search externally. Helpful tutorial: Wild Apricot Tutorial Video User and Membership Management Adding another administrator was frustrating for a one-person business. The system requires a completely separate email address for an additional admin account. I originally wanted to use my own email, but I was forced to use a secondary personal email instead. This step should either be skippable or allow more flexibility for solo business owners. Membership Management The pricing feels high for independent or very small businesses. The lowest plan was approximately $56.10 USD per month for up to 100 people. I would like to see a smaller and more affordable entry-level option for solo business owners or startups. Event Management The event features are powerful, but beginners may initially find them overwhelming without stronger onboarding guidance. Customer Support Although there are many support options, users are still expected to seek help proactively rather than being guided through setup more clearly from the beginning. Review Source BB Bill B. Director Recreational Facilities and Services Used the software for: 2+ years ### "Use WA to Run the Whole Club" October 14, 2024 5.0 Love it. After a few years of managing the system, it has become a powerful tool for our club. Pros Our whole ski club is run using Wild Apricot. It's a very comprehensive system to broadcast events, track registrants and collect payments. As director I found it extremely helpful to oversee event status, and track sales as they occur. Cons Admin access needs to be more granular. Giving someone admin access exposes major parts of the system. Our need is to limit admin access to a specific event or event grouping. Considerable computer experience is necessary to manage the system and our volunteers don't all have the same level required. This puts the system at risk of unintended damage. Review Source Arsharip T. Principal Education Management Used the software for: 6-12 months ### "User-friendly and Manageable" May 8, 2024 5.0 The experience was fulfilling. Being able to manage the members and their infos in the app has never been much easy. Pros Even people with no computer know-how can easily used this app. Cons Computer glitches may occur. One need to update the program every now and then to avoid errors in entries. Alternatives considered [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Reason for choosing WildApricot It easier to manage and use. And accessibility online is efficient. Review Source DH Dorris H. Webmaster Accounting Used the software for: 2+ years ### "No Live Support Available" May 20, 2025 1.0 Our "Contact US" link went down and the same directions were repeatedly provided although I tried to explain that I could not understand them. Was I communicating with a person, bot or what? Previously, someone would help you through the process. Pros I liked Wild Apricot when it was run by Wild Apricot and someone would assist with a problem. Usually I can read the help and support and move on. Cons Since purchased by Personify, the support is HORRIBLE and lends itself only to electronic communications. NO live people will help you through an issue! Review Source Kurt U. CMO Non-Profit Organization Management Used the software for: 6-12 months ### "a once great membership platform that fails to deliver today" December 20, 2024 1.0 Horrible. We have not been able to launch, and despite WildApricot acknowledging the conflicting responses from support reps, they will not schedule a call with a support manager to resolve this. Pros The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc. Cons That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website. We've wasted 2+ months with email and chat loops without answers and with support reps that provide conflicting information Review Source FO Frances O. Membership Manager Civic & Social Organization Used the software for: 2+ years ### "GAC Review " October 13, 2024 5.0 If it were not for the support issue, and the reporting, I could give a 9 or 10. Overall we have no issues with the product or the usefullness. Pros It is generally very easy to use and we have really good success with member use. Cons My main issue, and it's a big one for me, is that there is no live support. I just can't accept that there is no way for your company to offer support personel for training or trouble shooting. The other important thing that could really be useful is the reporting. The options are not great and I find it hard to get data in a way that could be useful for our organization. Review Source SW Stephanie W. Senior Manager Fund-Raising Used the software for: 2+ years ### "Amazing Website Platform" October 23, 2024 5.0 I love WildApricot and highly encourage businesses to consider as a viable website product! Pros I loved how easy it is to create and maintain our website, host events, manage payments. I was in charge of the migration to WildApricot and it was a breeze Cons Sometimes the format options for designing webpages and emails could be a little clunky. Review Source RP Robin P. President Non-Profit Organization Management Used the software for: 2+ years ### "OCEY President" October 10, 2024 5.0 Converted our website in 2010 from a regular static to Wild Apricot. All of our users quickly adapted to using it. The features of WA allowed us to keep the club running smoothly during the pandemic. Utilizing all WA features has been a contributing factor to our growth. Pros It's flexibility and simplicity. You don't need a degree to use it, it can be learned by almost anyone. Cons Not enough features on using the App, compared to the website. For example, we have a carpool page on the website but unable to see it on the app. Review Source DY Deborah Y. Deborah Yohn MA BSN RN CEO Education Management Used the software for: 2+ years ### "Teaching classes" October 8, 2024 5.0 It is a great place for non-profits who need support but can't pay for a personal It person to help set things up. It is not very complicated to figure out how to post, manage and track your income. Love that I can have the site collect $. I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private. Pros It allows me to have a secure place to make tickets to a class I teach for injury prevention. Cons I wish there was a way to incorporate more admins at no charge and more geared to classes not fund raising. Review Source NG Nena G. Editor Digital Publications Electrical/Electronic Manufacturing Used the software for: 2+ years ### "ECF..."Florida's Electrical Industry Leader"" October 19, 2021 5.0 Wild Apricot is the best thing that works for our association. We have used the platform for multiple associations in the past and from day one to now, it is the best solution out there for our organization at a price that includes great 'self-help' information and multiple choices when support from WA is needed. Pros Wild Apricot offers ECF an opportunity to create, modify and update our online software when needed, allowing our in-house staff to make necessary adjustments without having to spend association funds to hire programmers to complete the tasks. Cons There is one item on our "Wish" list that we hope to see in the future. It would be nice to upgrade to a newer version of Excel or Word when exporting information. It's a small thing, but when you are trying to handle multiple lists for conversion to reports, etc., the first move is to save and rename the document based on the compatibility function. On a busy day, it's an added step that's time lost. A 2nd wish would be for a bit more friendly e-mail design module. It works but can be challenging. Reason for choosing WildApricot Our original programmer relocated and moved to California. We shopped the marketplace, checked out the opportunities and decided that with the help of our website programmer, we could set up the site and take over the day-to-day operation of the site and learn how to use WA long term properly. We are very happy with our decision and the many benefits WA offers us. Review Source PC Peter C. President and CEO Non-Profit Organization Management Used the software for: 2+ years ### "The ease of use - multiple systems in one!" October 7, 2021 4.0 Over 14 migrations with three more this fall over 6 years. Love it! Pros We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated online member management system WITH website builder, and all for an affordable fee. Wild Apricot handles "day to day operations" so you can focus on strategic initiative. One system has it all - contacts, members, events, finances, communications, and website builder! Cons Wild Apricot needs to update the format of the event announcements. Reason for choosing WildApricot Cost Review Source RS Roberta S. VP Technology Non-Profit Organization Management Used the software for: 2+ years ### "Great database and website management for non-techhies" December 27, 2022 4.0 Very reliable, the system rarely goes down. Technical support used to be on the phone with a knowledgeable person -- now it is through a chat window and there are often long queues. Pros The different modules are pretty easy to use and generally are quite reliable. Cons It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails. Review Source CO Chris O. Membership Secretary Sports Used the software for: 2+ years ### "Complete, Logical, Reliable, and Quick" May 5, 2020 5.0 Wild Apricot is one of four web-based systems we use, the others being Quickbooks for accounting, Brivo for physical access control of gates and doors, and Online Exam Builder. Each fulfills a specific role, with very little overlap, but without Wild Apricot at the center life would be much more complicated. Pros With the baseline requirement for membership management completely fulfilled by Wild Apricot, we have found considerable value in the events management features to manage training courses, and the mass emailing features for communications. Of course, solid invoicing and payment processing are also very important. Overall, the user and administrative experience with Wild Apricot is satisfying and very productive. We built or re-engineered our business processes around the capabilities in Wild Apricot, to a significant degree. Cons It takes quite a while to get what look like simple enhancements made to the search and select features within "saved searches". We don't seem to be getting attention, and the enhancements we've requested have been in the queue for over a year. The result of having to wait is that our saved searches are needlessly complex and hard to maintain. Review Source SH Sean H. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Not Customer Friendly" January 1, 2021 3.0 Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income. Pros It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional. Cons Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members. Alternatives considered [ClubRunner](https://www.capterra.com/p/143367/ClubRunner/)[Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing WildApricot Combination of price and features. Review Source AK Andrea K. Integrated Library Systems Specialist Education Management Used the software for: 2+ years ### "Wild Apricot: A Quick and Efficient Event Software" January 15, 2020 5.0 Our component school district staff members and members of the public who register for programs understand intuitively how to register for our programs. The function most used by staff is the Excel download. Staff are able to easily sort and filter data to invoice schools and other agencies for multiple registrants through our agency finance system as required by law rather than through Wild Apricot's invoicing system. Our Wild Apricot website was once very robust. We have been able to simplify it while using the same template so the site is easier to use and looks much more like our agency site making the flow from one site to another nearly seamless. Pros Our agency hosts many repeated events not only multiple times during the school year but that also repeat year after year. The ease with which events can be duplicated and edited for specific dates allows staff to set up a year's worth of events in just a few hours. Cons We have many users creating events and Wild Apricot has only one events manager. We do have a very talented group but there is still a bit of nervousness since events are unable to be compartmentalized by a user or a department. PayPal payments are collected into one bank account and have to be parsed out after receipt by registrant as to which account the funds need to be deposited. We would like to have payments tied to department accounts for each event and pass that info through PayPal to our Fiscal Department. Reason for choosing WildApricot We needed a well-designed product with a predictable annual cost. I REALLY liked the auto-set reminder emails - those saved my sanity! Review Source SS Shelli S. Vice-President Non-Profit Organization Management Used the software for: 2+ years ### "Great for member" October 7, 2021 5.0 Overall, our non-profit has had an amazing experience using Wild Apricot and would highly recommend them/ Pros The main reason we went with Wild Apricot was for the membership database. It is great to be able to keep track of all members, and be able to search by category. Cons would love a more step-by-step process for setting up the webpages. This is not my area of comfort Review Source RG Ron G. Developer Information Technology and Services Used the software for: 2+ years ### "Daily user of Wild Apricot and developer for new Wild Apricot websites and setup for organizations." May 5, 2020 5.0 I have participated in moving 20 organizations over to Wild Apricot and use it daily for administrative purposes. It is an awesome platform and would not recommend another to anyone. Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great! Pros Easy, quick, and efficient transition over to Wild Apricot from other website types such as WordPress, Weebly, and other member platforms. Excellent for small to mid-size organizations to consolidate all needed features and tracking/reporting in one place. Cons The only weakness is the choice of new "themes" to help speed up a new website. You can certainly do almost anything you want with the templates... but the ready-made themes make it so much better (and easier). Just need to keep the sample themes up-to-date and competitive with WordPress... so the organizations are happy with the basic choices available when they are deciding to move to Wild Apricot. Review Source TS Tonya S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Don't expect improvements." May 21, 2021 2.0 Pros I will have to think on this one. I guess - the price BUT, you get what you pay for. Cons Web page builder is not intuitive, lack of new features, poor customer service, no response to any of the registration action items that have been requested for YEARS. I could go on for quite a long time. We have used it for four years now and our team has had enough. I sent an email to them and it took WEEKS for them to respond. They have never made ANY upgrades to the software that are noticeable to the users in the four years we have used the product. They focus all their time on creating content to tell me how to run my organization as opposed to improving their product. They recently sent out a survey requesting feedback which I provided. I told them all the things I am writing now. Their response? No feature improvements but they are raising their prices! We are moving on. Unless you are seriously strapped for money, look elsewhere. Review Source LW Larry W. Sub-Dean Used the software for: ### "Gave us control of our web-presence (finally!)" July 10, 2009 5.0 I like this product so much, after setting-up the site for AGO-Milwaukee, I convinced my church to switch from the service supported by our Denomination to WildApricot and it's much easier to use. We're just getting started, but already our site is far better at serving our needs. I would highly recommend WildApricot for any small to medium organization which cannot afford to hire a full-time computer-geek webmaster but needs an attractive and functional website. The learning-curve was gentle and we were operative in a very short time. I am completely satisfied that WildApricot has allowed us to meet and even exceed our goals for our new website. Pros Our goal was to maintain a constantly-updated website, but we were working thru a vendor who designed our old site from scratch and one needed to know html to do any updating. Our events calendar was constantly missing events and full of errors which were difficult to correct. WildApricot allowed us to assign people who were only slightly computer-savvy because no coding was needed. The site is incredibly intuitive and easy to use and takes only minutes a day for people to update. We can assign multiple administrators with different duties and everything doesn't need to go thru a webmaster who may or may not get around to meeting our needs. The site looks wonderful and the membership is responding very positively to its features. Cons There is almost nothing I don't like. I wish Safari was supported (and I hear they may be working on that) but it is not inconvenient to use FireFox and it's free, so that's just a very minor annoyance. I would like to see a little more flexibility in the forms-templates -- we had trouble getting the membership categories in the order we prefer on the screen, but all-in-all our experience has been trouble-free. There may be some people out there who will feel constrained by the available templates, but there are enough that our problem was more of which to choose, and I understand that even the templates are customizable (if you know how to code). The standard ones met our needs. Review Source Julie S. Founder and President Non-Profit Organization Management Used the software for: 2+ years ### "Great software at a great price" January 8, 2019 5.0 Knowing that membership renewals and invoices and event reminders are automated means I can focus on what matters most, member engagement and retention. Pros I'm a part time Executive Director of a membership organization. Before Wild Apricot a lot of my time was spent on billing and administration and event registration. Wild Apricot does all of that for me, so all I have to do is address specific questions or issues. Cons The email functionality is not great. That is literally my ONLY complaint about the software. Review Source Janet B. Founder & Director Civic & Social Organization Used the software for: 2+ years ### "Too expensive for small organizations" September 30, 2019 3.0 After several prices, this is no longer a viable solution for our small group, and we have developed a new system. Pros It streamlined a lot of processes, including: - Member database, with automated process for sending out renewal notices and changing a member’s status to Lapsed if they didn’t renew before their membership expired - Online payments for membership applications, renewals, and events - Automated emails to let members and potential members know about upcoming events, including appropriate reminders for those who have or haven’t registered - Ability to send email newsletters and other communications to members and/or potential members, including specific segments of the list - Discussion forums Cons The blogging platform is useless and hasn't been updated in years (if ever). No way to organize content by categories, or to moderate comments. Review Source SP Skip P. Admin Education Management Used the software for: 2+ years ### "Multiple increases in pricing, but support and development are horrific" June 28, 2023 1.0 Pros When we first got the system, it was very comprehensive. We were able to get a trial to set up everything before we went live Cons There are two different mail systems/clients. Very fractured. Support is non-existent. There has been zero product improvement, in spite of multiple large price increases. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.