--- title: "WildApricot Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WildApricot the right Membership Management solution for you? Explore 556 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/76116/WildApricot/reviews/" page_type: "reviews" language: "en" --- WildApricot 4.4 (556) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of WildApricot Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “Great membership and event management features include customizable membership and registration forms, a helpful mobile app for administrators, easy payment processing, and effective search and reporting tools.“ August 27, 2024 TD Tanya D PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial. “At the same time, the platform feels less optimized for very small or one-person businesses.“ May 26, 2026 TD Tanya D PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial. “I found Wild Apricot to be a great platform for membership and event management, especially for nonprofits and community groups.“ May 26, 2026 CL Cynthia L DirectorArts and Crafts, 11 - 50 employeesUsed the software for: More than 2 years. “The main limitation of WildApricot for our organization is the inability for a individual to hold more than one category of membership at a time.“ August 27, 2024 DY Deborah Y Deborah Yohn MA BSN RN CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to have a secure place to make tickets to a class I teach for injury prevention.“ October 8, 2024 RC Rebecca C Web LiasonArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their email. “ October 1, 2024 SS Sam S Director of The Law Enforcement Advisory PanelInsurance, 201 - 500 employeesUsed the software for: More than 2 years. “Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems without charging higher fees is a real plus.“ October 7, 2024 Kurt U CMONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website.“ December 20, 2024 ## Showing most helpful reviews Showing 1-25 of 556 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR ALBERT R. FOUNDER AND CEO Used the software for: 2+ years ### "Cost savings " October 14, 2024 5.0 Superb! Manhour dollars is a critical operational cost and I've benefited in huge operational costs! Pros Most efficient platform. It genuinely supports manhour savings. What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot. Imagine an 80% cost savings on manhours! Cons Email verification during registration. Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error. Review Source VR Verified Reviewer Editor Automotive Used the software for: 1-2 years ### "Good system" November 4, 2025 4.0 Overall WildApricot was good. We just wanted a cheaper local provider to ensure data security and timely responses for our volunteer committee Pros WildApricot was a great membership management system for our car club. Emailing members and creating events was easy enough. Cons Costs. The conversion to AUD was very, very painful for our car club. Seeing that we are a not for profit, made us look for local systems. Support was also out of our timezone. Alternatives considered [Member Jungle](https://www.capterra.com/p/159080/Telligence/) Reason for choosing WildApricot We didn't. We chose Member Jungle over WildAricot Review Source JL John L. Treasurer Education Management Used the software for: 1-2 years ### "Maybe Wild Apricot is not for Canadians? " April 23, 2025 3.0 I was satisfied with our webpage appearance once we added Wordpress but unfortunately the Wild Apricot fees became very expensive. As a new Canadian non-profit the "less than 100 contacts" price was attractive. But the price incremented rapidly with the growth in the number of contacts. Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity. (Please note our experience was two years of use that ended over two years ago - Wild Apricot may have changed since.) Pros Bulk emailing was easy to do and membership due dates and renewals easy to track. Cons Very difficult to create the desired appearance of the webpages using the module supplied with the software. Upgrading to Wordpress is possible. There was also an increased monthly surcharge because we chose to stay with our current payment provider rather than use the payment provider thst Wild Aprocot offered. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing WildApricot Far cheaper than the software designed for big charities like Razors Edge. Review Source TD Tanya D. Psychotherapist Mental Health Care Used the software for: I used a free trial ### "WildApricot is Accessible and Affordable" May 26, 2026 4.0 Describe Your Overall Experience With WildApricot I found Wild Apricot to be a great platform for membership and event management, especially for nonprofits and community groups. The customization options, event tracking tools, and support system are major strengths. At the same time, the platform feels less optimized for very small or one-person businesses. Some onboarding steps and administrative requirements could be simplified, and the pricing may feel steep for independent users who do not need capacity for 100 members right away. Despite those frustrations, the platform offers a solid range of features and seems particularly effective for organizations focused on events, memberships, and community engagement. Pros Pros User Interface The interface feels similar to the back end of Wix or WordPress, so it becomes fairly intuitive once you spend some time with it. The layout feels clean and reasonably organized. User and Membership Management The membership database is highly customizable. I liked that you can create polls to encourage communication and group cohesion. The platform seems very strong for organizations that rely heavily on member engagement and communication. Membership Management The membership tools appear robust and well suited for clubs, associations, nonprofits, and community groups. There are a lot of options for organizing member information and communication. Event Management Event management is one of the strongest features. I especially liked the ability to track registration and attendance. The event system feels practical and well organized for workshops, recurring groups, and events. Customer Support The 60-day free trial is extremely generous. No credit card is required for the trial. There are multiple ways to access support, including email, live chat, consultation calls, interactive guides, and online help articles. Support feels very accessible throughout the setup process. Cons Cons User Interface There is definitely a learning curve for beginners. The onboarding process could be improved. The platform strongly encourages users to “Book a free 15-minute consultation call,” but a prominent beginner startup video built directly into the platform would honestly be more useful. I eventually found a helpful tutorial online, but it should be linked directly inside the dashboard instead of requiring users to search externally. Helpful tutorial: Wild Apricot Tutorial Video User and Membership Management Adding another administrator was frustrating for a one-person business. The system requires a completely separate email address for an additional admin account. I originally wanted to use my own email, but I was forced to use a secondary personal email instead. This step should either be skippable or allow more flexibility for solo business owners. Membership Management The pricing feels high for independent or very small businesses. The lowest plan was approximately $56.10 USD per month for up to 100 people. I would like to see a smaller and more affordable entry-level option for solo business owners or startups. Event Management The event features are powerful, but beginners may initially find them overwhelming without stronger onboarding guidance. Customer Support Although there are many support options, users are still expected to seek help proactively rather than being guided through setup more clearly from the beginning. Review Source BB Bill B. Director Recreational Facilities and Services Used the software for: 2+ years ### "Use WA to Run the Whole Club" October 14, 2024 5.0 Love it. After a few years of managing the system, it has become a powerful tool for our club. Pros Our whole ski club is run using Wild Apricot. It's a very comprehensive system to broadcast events, track registrants and collect payments. As director I found it extremely helpful to oversee event status, and track sales as they occur. Cons Admin access needs to be more granular. Giving someone admin access exposes major parts of the system. Our need is to limit admin access to a specific event or event grouping. Considerable computer experience is necessary to manage the system and our volunteers don't all have the same level required. This puts the system at risk of unintended damage. Review Source Arsharip T. Principal Education Management Used the software for: 6-12 months ### "User-friendly and Manageable" May 8, 2024 5.0 The experience was fulfilling. Being able to manage the members and their infos in the app has never been much easy. Pros Even people with no computer know-how can easily used this app. Cons Computer glitches may occur. One need to update the program every now and then to avoid errors in entries. Alternatives considered [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Reason for choosing WildApricot It easier to manage and use. And accessibility online is efficient. Review Source DH Dorris H. Webmaster Accounting Used the software for: 2+ years ### "No Live Support Available" May 20, 2025 1.0 Our "Contact US" link went down and the same directions were repeatedly provided although I tried to explain that I could not understand them. Was I communicating with a person, bot or what? Previously, someone would help you through the process. Pros I liked Wild Apricot when it was run by Wild Apricot and someone would assist with a problem. Usually I can read the help and support and move on. Cons Since purchased by Personify, the support is HORRIBLE and lends itself only to electronic communications. NO live people will help you through an issue! Review Source Kurt U. CMO Non-Profit Organization Management Used the software for: 6-12 months ### "a once great membership platform that fails to deliver today" December 20, 2024 1.0 Horrible. We have not been able to launch, and despite WildApricot acknowledging the conflicting responses from support reps, they will not schedule a call with a support manager to resolve this. Pros The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc. Cons That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website. We've wasted 2+ months with email and chat loops without answers and with support reps that provide conflicting information Review Source FO Frances O. Membership Manager Civic & Social Organization Used the software for: 2+ years ### "GAC Review " October 13, 2024 5.0 If it were not for the support issue, and the reporting, I could give a 9 or 10. Overall we have no issues with the product or the usefullness. Pros It is generally very easy to use and we have really good success with member use. Cons My main issue, and it's a big one for me, is that there is no live support. I just can't accept that there is no way for your company to offer support personel for training or trouble shooting. The other important thing that could really be useful is the reporting. The options are not great and I find it hard to get data in a way that could be useful for our organization. Review Source SS Susan S. Board Member Sports Used the software for: 2+ years ### "Not the Biggest Fan of Wild Apricot" October 11, 2024 3.0 Frustrating, not intuitive, difficult to use. Pros It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out. It’s also great for setting up events and then attaching all the reminders. It’s just all very difficult to do though. Cons It’s not intuitive and very difficult to work with. Review Source SW Stephanie W. Senior Manager Fund-Raising Used the software for: 2+ years ### "Amazing Website Platform" October 23, 2024 5.0 I love WildApricot and highly encourage businesses to consider as a viable website product! Pros I loved how easy it is to create and maintain our website, host events, manage payments. I was in charge of the migration to WildApricot and it was a breeze Cons Sometimes the format options for designing webpages and emails could be a little clunky. Review Source AC Alyssa C. Training Manager Professional Training & Coaching Used the software for: 2+ years ### "Wild Apricot is great for non-profit membership, event and website management" October 11, 2024 4.0 It is easy to use if you are tech savvy. If you are not tech savvy, it can be overwhelming. There are tutorials and videos available and many of those are helpful. Pros That it is an one-stop-shop for all things membership & event & website management. Plus, it has all the Finance features, fantastic reporting, and Paypal integration. Cons No way to identify Duplications in the Contact List. We have to manually figure out which contacts to MERGE. Review Source LH Linda H. President Non-Profit Organization Management Used the software for: 2+ years ### "Flexible Program Does the Job" October 15, 2021 5.0 Having some way to keep our membership current and use the program for communication and registrations has been wonderful. We have been satisfied with its performance of these functions. We have not explored many of the newer features which have been added since we first started using this program. Some of them probably would be helpful, but we have not had the manpower with time to explore them enough to employ them. Pros The database for our membership and ability to use it to communicate with those members is most important to our organization. When we were holding in person meetings, the ability to register and pay for events was also important, but since we have not been doing that recently, that part of the program has not been used recently. Cons We have found that we have not been able to use the renewal feature since renewals start with the local clubs and move up to the state organization instead of moving down to the clubs from the state. This means that we must manually update the database. We have explored trying a different method, but no change has been found that works for our members. Reason for choosing WildApricot I have no idea what alternative products were considered. We have been using Wild Apricot since about 2012 when all we were looking for was a membership database. Review Source TP Tim P. Consultant Information Technology and Services Used the software for: 2+ years ### "Good Product for Non-Profit Management" May 9, 2020 4.0 The selection of Wild Apricot has allowed a small non-profit working with a hodge-podge of cobbled together "free" solutions to move into the 21st century. Volunteers and board members can work from a unified database rather than multiple, out-of-sync, task-specific spreadsheets. Tasks can be distributed without dis-integrating this data. Web site integration and payment processing allow members, donors and event participants to interact with the organization online, rather than the previous limitation to paper forms and checks. Implementation was straight-forward, if not exactly "simple". Years of old and inconsistent data always complicate a migration. The choice to integrate with the organization's existing WordPress web site rather than fully implement Wild Apricot's built-in CMS also provided some challenges. Support was mostly timely and helpful during the migration and implementation phases. Pros Product is full-featured and the least expensive for a small non-profit on a limited budget. Of particular interest were membership management features, including self-service join, renew, and update. Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive. Good platform for communicating with members and event participants. Payment processing integration for memberships, donations, and event registrations. Cons Lacked QuickBooks integration, although the organization's treasurer at the time did not consider this a needed feature. Lack of volunteer management, though that was not considered an essential feature at the time of review. Web site integration works best when using the built-in CMS. Integration with WordPress, the organization's existing CMS was largely successful. However some issues did arise with the forms for things like memberships, donations, and event registrations, especially on Apple devices. Reason for choosing WildApricot WA's focus on membership management was more aligned with the organization's goals and requirements. LGL, while a capable and very cost-competitive candidate, was more focused on donors and fundraising. Review Source VR Verified Reviewer Web Manager Non-Profit Organization Management Used the software for: 2+ years ### "Wild Apricot for Non-Profits" November 8, 2023 5.0 Pros The best thing is that it is an all-in-one software. So with the backend management system you have a web-site sitting on top of it. It makes everything super simple for us to only have to use one main software. Cons Honestly, nothing. It does take a bit of time to figure it all out and their are limitations of it in terms of website design. But from what you pay for it is a solid software. Review Source AR ALBERT R. FOUNDER AND CEO Used the software for: ### "AUTOMATIC ASSISTANT" July 2, 2009 5.0 MUST use system for all non-profits! Pros Time saver, gives back valuable man-hours to service the program cause Cons Limited to the users creativity. Review Source CO Chris O. Membership Secretary Sports Used the software for: 2+ years ### "Complete, Logical, Reliable, and Quick" May 5, 2020 5.0 Wild Apricot is one of four web-based systems we use, the others being Quickbooks for accounting, Brivo for physical access control of gates and doors, and Online Exam Builder. Each fulfills a specific role, with very little overlap, but without Wild Apricot at the center life would be much more complicated. Pros With the baseline requirement for membership management completely fulfilled by Wild Apricot, we have found considerable value in the events management features to manage training courses, and the mass emailing features for communications. Of course, solid invoicing and payment processing are also very important. Overall, the user and administrative experience with Wild Apricot is satisfying and very productive. We built or re-engineered our business processes around the capabilities in Wild Apricot, to a significant degree. Cons It takes quite a while to get what look like simple enhancements made to the search and select features within "saved searches". We don't seem to be getting attention, and the enhancements we've requested have been in the queue for over a year. The result of having to wait is that our saved searches are needlessly complex and hard to maintain. Review Source SH Sean H. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Not Customer Friendly" January 1, 2021 3.0 Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income. Pros It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional. Cons Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members. Alternatives considered [ClubRunner](https://www.capterra.com/p/143367/ClubRunner/)[Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing WildApricot Combination of price and features. Review Source AK Andrea K. Integrated Library Systems Specialist Education Management Used the software for: 2+ years ### "Wild Apricot: A Quick and Efficient Event Software" January 15, 2020 5.0 Our component school district staff members and members of the public who register for programs understand intuitively how to register for our programs. The function most used by staff is the Excel download. Staff are able to easily sort and filter data to invoice schools and other agencies for multiple registrants through our agency finance system as required by law rather than through Wild Apricot's invoicing system. Our Wild Apricot website was once very robust. We have been able to simplify it while using the same template so the site is easier to use and looks much more like our agency site making the flow from one site to another nearly seamless. Pros Our agency hosts many repeated events not only multiple times during the school year but that also repeat year after year. The ease with which events can be duplicated and edited for specific dates allows staff to set up a year's worth of events in just a few hours. Cons We have many users creating events and Wild Apricot has only one events manager. We do have a very talented group but there is still a bit of nervousness since events are unable to be compartmentalized by a user or a department. PayPal payments are collected into one bank account and have to be parsed out after receipt by registrant as to which account the funds need to be deposited. We would like to have payments tied to department accounts for each event and pass that info through PayPal to our Fiscal Department. Reason for choosing WildApricot We needed a well-designed product with a predictable annual cost. I REALLY liked the auto-set reminder emails - those saved my sanity! Review Source SS Shelli S. Vice-President Non-Profit Organization Management Used the software for: 2+ years ### "Great for member" October 7, 2021 5.0 Overall, our non-profit has had an amazing experience using Wild Apricot and would highly recommend them/ Pros The main reason we went with Wild Apricot was for the membership database. It is great to be able to keep track of all members, and be able to search by category. Cons would love a more step-by-step process for setting up the webpages. This is not my area of comfort Review Source RG Ron G. Developer Information Technology and Services Used the software for: 2+ years ### "Daily user of Wild Apricot and developer for new Wild Apricot websites and setup for organizations." May 5, 2020 5.0 I have participated in moving 20 organizations over to Wild Apricot and use it daily for administrative purposes. It is an awesome platform and would not recommend another to anyone. Hoping they can keep this excellent service going for a very long time. Also, the support team and responsiveness has always been great! Pros Easy, quick, and efficient transition over to Wild Apricot from other website types such as WordPress, Weebly, and other member platforms. Excellent for small to mid-size organizations to consolidate all needed features and tracking/reporting in one place. Cons The only weakness is the choice of new "themes" to help speed up a new website. You can certainly do almost anything you want with the templates... but the ready-made themes make it so much better (and easier). Just need to keep the sample themes up-to-date and competitive with WordPress... so the organizations are happy with the basic choices available when they are deciding to move to Wild Apricot. Review Source LB Logan B. Vice President of Strategic Development Non-Profit Organization Management Used the software for: 2+ years ### "Great Alternative" August 20, 2023 4.0 It was easy to use and did everything the client needed at a great price point. Pros It is affordable and can do some things other platforms can't at the same price point. Cons Support is extra and if you want to customize the front end you have to find your own developer vs. having them do it for you. You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied. Alternatives considered [StarChapter](https://www.capterra.com/p/57588/StarChapter/) Reason for choosing WildApricot It was the best fit for the client. Review Source JS John S. Administrator Used the software for: 6-12 months ### "We looked for a simple Cloud application to decentralize administration tasks and found it." August 30, 2017 5.0 Database that is accessible for any of the administrators of the club. Members can self manage accounts. Automatic upgrades and easy to manage Web content. Automatic billing through predefined time periods etc. Ease of use. We were up and running in a few weeks. Data import was easy as well. Pros The primary driver was to find something that was intuitive to use. Our staff are all part time volunteers and needed to be able to use the software with minimal instructions from their homes. Wild Apricot provided this by making the import of data simple as well as creating a new Web site that had same look and feel of existing site. Also migrating the DNS was easy. There are plenty of tutorial and FAQ pages to guide you along. Once you under stand the basic concept everything else becomes easy. Best part is being able to grant limited admin access to certain pages for updates and changes. Also by letting users update their own information we saved a lot of time updating Membership data. Creating Events proved very popular as well with Members now being to sign up on line and also remit payments. Integration with PayPal was easy as well. The application packs enough features to make it much easier to manage the Swim Club without making it too complicated to use. Everything beforehand was Excel driven and therefore never synchronized or up to date. I also like the mobile app a lot. Easy to take a look if new members signed up, paid or if member are delinquent without going online. Cons We have encountered some minor issues we wished were a little different but nothing to deter from the overall functionality. I think that would be the case with any software packages. So no major cons to report. We like the software. It is easy to use and has powerful reporting etc capabilities. Review Source DR David R. webmaster Leisure, Travel & Tourism Used the software for: 2+ years ### "They have changed and not for the better" June 11, 2021 4.0 Normally does well but we had a event in which we had to send out directions to and the list of registrants disappeared - we had to be put in a que for tech support and when I got to #6 at 4:55 they said I had to e mail and they would get back to me next week. When I first started with handling this the tech support was great and personal not now, it is thru chat and they shout you off supposedly at 5. Also being Canadian, they have different holidays which is frustrating. I managed to trick the system to bring up the list but it took an afternoon of my off time Pros It is a powerful platform to use alskdjmka xmm mc mcmscbhjsdbjbcm mzm mxbmncm Cons It is Buggy to operate - not user friendly Reason for choosing WildApricot It was not chosen by me , I inherited it Review Source MJ Michael J. Vice President Used the software for: ### "An inexpensive, easy-to-use, ever-growing association/member management software solution" July 15, 2009 5.0 I have used other software to manage our association's membership, and Wild Apricot is far ahead of the curve as far as functionality, customization, and ease of use. But probably the best feature is Wild Apricot's team of wonderful customer-focused developers and support personnel who respond quickly, efficiently, and reliably to all support requests...at no extra charge! Pros Wild Apricot's team is extremely customer service savvy and quick to respond to problems (of which there have been very few). They also are always making product enhancements (on nearly a monthly basis) based upon their customers'/users' requests, suggestions, recommendations, and needs. The functionality is as simple or as complex as needed, based upon the size, structure, and budget of an organization. Online registration has made keeping track of events a breeze; although we have not yet instituted online payment, several options are available. Automatic reminders of membership renewals are easily programmed and customized, as well as event reminders; membership blast e-mails; opt-out feature; advanced search and filtering of member records; back-end administration rights can be customized; importing and exporting records; viewing and editing member records and privacy settings; CSS and Javascript customization; saved e-mail drafts. Pricing is based upon number of active records. Cons I have very few complaints. I have requested several features that have been incorporated into the software's functionality. I have made a request that is in the queue for consideration: because our association is for public relations professionals, we have a lot of news, and it would be nice to be able to set news posting dates and archiving dates with individual articles with a library of past news stories. The WYSIWYG formatting for pages is a little clunky, but there is a wealth of documentation for customizing pages as well as support materials. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.