# Page 14 | WildApricot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is WildApricot the right Nonprofit solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76116/WildApricot/reviews --- WildApricot 4.4 (555) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 14 - Reviews of WildApricot ## Showing most helpful reviews Showing 326-350 of 555 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Greg M. Webmaster Used the software for: ### "A Non Profit Society's Best Friend" December 9, 2014 5.0 Our small Society (140 members) found Wild Apricot to be very good value. We had the main outline of our website up and running in a few hours. Over the next day or so, we readily figured out how to provide to the Public, all of the essentials about our Society. FAQ type assistance is very complete and anticipates almost every question. Particularly powerful for us, has been the way the site maintains our Membership List. Our Membership Secretary loves it! It is wonderful at sending out reminders to renew. It is also very good at sending out notices for events, and keeping track of who's coming, who's paid etc. I am not particularly web savvy, yet have been able to work through most things with the help of the online assistance. It works well for us from both Mac and PC platforms. Suggest giving it a free trial as we did. Chances are, you'll like it too and stick with it. Review Source DM Doug M. Consultant Civic & Social Organization Used the software for: 6-12 months ### "Ideal for small associations and charities with little IT support." November 5, 2015 4.5 Pros The website management, membership management, events, and email sending are seamless, so logins, directories, members areas and events are taken care of without exporting or re-keying. Also caters for associations where one membership covers multiple people - and the main contact can self-maintain the others. Caters for UK currency and tax (but not multi-currency). Support is excellent. Cons All contacts on the database have to have a unique email address. Printing labels or badges involves exporting to Excel and mail merge. Review Source sB sifiso B. Church member Non-Profit Organization Management Used the software for: 1-2 years ### "Covid 19 game changer" January 24, 2021 5.0 Advanced Pros User friend. Easy to use. Event planning during covid-19. Online assistance Cons Could not find one as the purposed intended is fulfilled. Review Source LB Linda B. Retired Used the software for: 2+ years ### "Review for BPW LA Web site" January 11, 2017 4.0 I check our membership list ( for my local and for state), send out emails to the membership list, and check for members who will attend upcoming events on the website. Pros Ease of use and use for emails to members Cons None Review Source SE Sherry E. Executive Director Banking Used the software for: 1-2 years ### "Customer Service Value" January 23, 2017 5.0 Recently the apricots led me through the process of obtaining a security cert. It was totally painless. Thanks Pros Feature rich Relatively low cost/affordable for a small organization Cons Would like a better way to register additional attendees from a member organization and guests for a conference Would be nice if there was more bookkeeping functionality Review Source AK Alex K. Used the software for: ### "Responsive Customer Service " January 11, 2017 5.0 I am the webmaster for a non-profit in Alabama and we have used Wild Apricot for three years now. We have been very pleased with the quality, performance, features and functionality and ease of use. We are 100% digital and converted all hard copy documents to the website. I particularly like Wild Apricot's customer service. Anytime I get stuck on a particular design element, I am able to reach out to them for assistance. I get a response usually within the hour, but no more than 24 hours later, and it is usually resolved in the first response. I have only had one instance where it took several emails to resolve the complex issue. From an ease-of-use perspective, I haven't had to train any of the other board members on how to use the site. They all have administrative rights and although none of them are technical, all found it to be intuitive and user-friendly. Review Source Yvonne J. Used the software for: Less than 6 months ### "Looks like a great program!" September 27, 2016 5.0 I researched various membership management software for a non-profit that I volunteer with and Wild Apricot is the one I recommended! It contains all the features needed and allows customization Pros User friendly, all the features needed to keep track of members and donation details as well as pull reports! Cons No Cons that I have found. Review Source TS Trudy S. Marketing Chair Used the software for: ### "Great service at our price point" August 7, 2013 4.0 We are a small membership organization for nonprofits, although not a nonprofit ourselves. All the organizing aspects for the group are taken care of by volunteers from the group who are also nonprofit executives. It was wonderful to find Wild Apricot! It allows us to have all the things we need - website, membership management, events, & online payments in one place rather than having several different programs. It took a little longer to set up than I had hoped - as I was trying to do it along with my full-time Executive Director job at my own nonprofit, but now that it is set up, each committee chair can easily take over their specialty functions (membership, events, etc.) and administer that area of the site. I would have paid to have someone set it up for me though!! Not that it is difficult but it takes TIME that I don't always have to spare. Review Source TS Trudy S. Marketing Chair Used the software for: ### "Great service at our price point" August 7, 2013 4.0 We are a small membership organization for nonprofits, although not a nonprofit ourselves. All the organizing aspects for the group are taken care of by volunteers from the group who are also nonprofit executives. It was wonderful to find Wild Apricot! It allows us to have all the things we need - website, membership management, events, & online payments in one place rather than having several different programs. It took a little longer to set up than I had hoped - as I was trying to do it along with my full-time Executive Director job at my own nonprofit, but now that it is set up, each committee chair can easily take over their specialty functions (membership, events, etc.) and administer that area of the site. I would have paid to have someone set it up for me though!! Not that it is difficult but it takes TIME that I don't always have to spare. Review Source EC Eric C. President Used the software for: ### "Wild Experience!" July 3, 2009 4.0 Improve web page load and edit functionality. Often takes excess time editing and creating new pages because font will not change, colors lock and will not change, alignment will not let you change etc. Seems to have the same problem whether you use firefox or IE. This may be my problem though, not the program. Overall it is a great program! Pros Handles membership data very well. Cons Limited to membership focus, which I suppose is the real point of the program, but expansion to better forum capability with "moderator", shopping cart for non membership sales and classified ad's would be great. The ability for members to select pay pal or credit card would also be very nice. PayPal gets a little tiresome and may members refuse to use it! Review Source AB Ann B. Used the software for: 2+ years ### "Overall 5 Stars" January 12, 2017 5.0 Our chapter Board members, including Director of Communication & Technology (who handles website administration), vary almost every year. Wild Apricot's website platform and software helps immensely with continuity and bringing new members up to speed. Review Source CM Chelsea M. Writer/Editor Used the software for: Less than 6 months ### "a great time saver!" May 9, 2018 5.0 Pros It's easy to use, a beautiful interface, and saves a lot of time. They have wonderful customer service as well. Cons It could be more intuitive because it takes a little time to learn and I think it could be more user-friendly but once you get to know it is relatively easy! Review Source DN Dave N. Director of External Affairs Used the software for: ### "Wonderful Software" June 26, 2014 5.0 Wild Apricot has made the administration tasks for our organization so much easier! We have only 1 full-time paid staff member, so a lot of her time was spent manually tracking renewals and event registrations, sending reminders, processing payments or digging up the latest membership numbers or other statistics for reports to our Board. Wild Apricot has automated most of those tasks and greatly simplified the rest, and has also made tracking information on our membership so much easier. We tried out several different options, and while Wild Apricot didn't necessarily have all of the extra features of the others, it had exactly what we needed for the best price and was the easiest product to use. Their support has also been fantastic. I would happily recommend Wild Apricot to anyone who is looking at membership management software. Review Source JE Joe E. Membership Chairman Civic & Social Organization Used the software for: 6-12 months ### "Wild Apricot" September 22, 2017 5.0 Excellent tool Pros Auto-enrollment and auto announcement of renewal of membership works great and saves me a lot of time Review Source Kalyn H. Donor Relations Coordinator Non-Profit Organization Management Used the software for: I used a free trial ### "Wild apricot is extremely responsive" January 15, 2019 5.0 Pros Love how active this organization is with interacting with its users. Through emails and social media, they are constantly ensuring you have a great experience! Cons The event management features are pretty basic with limited opportunity for customization options. Review Source VC V-Anne C. President Non-Profit Organization Management Used the software for: 6-12 months ### "Review of Wild Apricot" February 9, 2017 4.0 WA is easy to use, good way to keep track of a growing number of members. We've had a dozen new members join in the past month. Review Source VR Verified Reviewer President Non-Profit Organization Management Used the software for: Less than 6 months ### "UI is stuck in the 1980s and customer service is worse" March 27, 2019 1.0 Pros Nothing. This is an expensive membership management software and we subscribed to it hoping that we would streamline our member on boarding and management. Initially when we started using Wild Apricot we could use our own PayPal account for billing. Canceled it after getting an email that we would have to pay 20% extra fees of our billing plan to keep using our PayPal account or move to Wild Apricot payment. Cons Customer service scheduled a call five days after we initiated the request, then 10 minutes before the call canceled it saying that we would need tech support and should send an email. Review Source SH Steve H. Used the software for: ### "Great support" January 11, 2017 4.0 Although we are a small group using the free option of Wild Apricot the response from the support team is quick, less than 24 hours for online support, and in my experience they have always taken the time to explain the reasons for the problem and how to use workarounds if a fix is not immediately available. The software is easy to use with good support documentation. New features can be a little slow in delivery at times but this is improving following a period where I understand the code base is being rationalised. The free option allows very small groups to get an online solution for managing events and membership. On the downside once you exceed the contact limit and need to upgrade its can be an expensive option for groups in the 50 to 200 member range where more cost effective options might be better. Review Source LO Linda O. Director of Marketing Used the software for: ### "A TRULY EXCEPTIONAL SERVICE WITH GREAT CUSTOMER SUPPORT !" July 16, 2009 5.0 Wild Apricot is an exceptional service and their technical support (which is free) is excellent. They are very responsive to suggestions and constantly improving -- I have no hesitation in recommending Wild Apricot. Pros \- One place for all of your data. - The "self-service" approach to membership management reduces the administrative burden of any group. - Excellent customer service. I have created 11 web sites using Wild Apricot with many different requirements -- Wild Apricot fit the bill in all cases! In the time that I have been using this service I have found them to be very responsive to suggestions and constantly improving the service. Cons None that I can think of. Review Source JL Jim L. President Used the software for: ### "Fantastic web hosting site for organizations of all kinds" July 18, 2009 4.0 We have had companies run our website and have ran our own several different ways but since having it on Wild Apricot for over 1 1/2 years our members really enjoy all the bells and wistles we can offer them. Pros Very easy to set up and use. Really makes your website, emails and events look extremly professional. Great why to organize many membership levels and keep in contact with them. Customer support is unbelievable for the small fee structure. Being able to run our website internally with mulitple people have different levels of access is a big plus! Cons Slighltly limiting in web page layout being a WYSIWYG program but they are constantly updating and improving the program. Review Source JB Jim B. Commodore Used the software for: 1-2 years ### "Very fast and effective response to any inquiries I have." May 14, 2018 5.0 Pros It provides a comprehensive package for a club. Everything from an attractive website design, to emails, events and billing. Cons Because of the advanced functionality of the package, it can be intimidating for some of our administrators to use that do not have much computer experience. Review Source ED EmmaLeigh D. teacher E-Learning Used the software for: 2+ years ### "Wild Apricot a userfriendly database" October 16, 2018 5.0 Pros I like the robustness of this database. Its user friendly but a very powerful tool. Cons I do not have any cons about this software. Review Source Justin H. Garden Director Environmental Services Used the software for: I used a free trial ### "An expensive solution that is not as robust as other alternatives" August 28, 2018 3.0 Not the greatest experience. We used the trial and decided to not go forward with the product. Pros I liked the graphics. They do a great job with marketing and making it feel user friendly. Cons The price. We found cheaper solutions elsewhere that performed the same tools. Review Source DD Dianne D. Used the software for: ### "More than Great!" January 13, 2017 5.0 I have used your program for quite a few years now and have never been disappointed in your product. And your service....well, it deserves more than 5 stars...but that all that was on your survey....hahaha! You have a terrific product that has made our association more productive, saving us many many many hours. And saving those hours, we put to better use, like growing our association, helping our members, etc! Every single person that works at Apricot is totally committed to helping their customers. They reply within minutes most of the time with exactly what I need to know.....and I absolutely love their sense of humour and each one has a special Apricot Title.....that makes them part of the big delicious Apricot Tree!! Keep doing what you're doing! Have a super great day! Dianne Review Source ML Martin Langedijk Used the software for: ### "Bringing it all together" January 10, 2013 4.0 I have implemented WA in three different organisations (two sport clubs and a network organisation) which I am involved in and in all three cases it has delivered. If you work together with different people that have different it skill levels the importance is that things are kept simple. WA has produced a system that is easy to use but still offers a lot functionality to communicate with a large group of people effectively. WA combines website content management, email communication and membership management very well. It is easy to setup and the levels of customisation means you can create a basic website in minutes or create a website which is completely in your own look and feel. Areas of improvement are interaction with other systems (SSO) and communication through SMS text messaging. 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