--- title: "Crimson Retail Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crimson Retail Suite Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/76149/Scoria/" page_type: "product" language: "en" --- # Crimson Retail Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crimson Retail Suite ## What is Crimson Retail Suite? The Crimson Retail Suite (formerly known as Scoria) is designed with our core values of providing fast transaction processing and easy-to-use design. Crimson offers a reliable and customized experience for all transaction management needs. Now integrated with Microsoft Business Central. ## What is Crimson Retail Suite used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crimson Retail Suite?[Manage this product listing](https://www.g2.com/products/crimson-retail-suite/claim_requests/new?auto=true) ## Crimson Retail Suite Overview Updated August 2026 AI summary Crimson Retail Suite provides midsize and small businesses with a point of sale solution designed for Windows environments, offering core features such as payment processing, inventory management, sales reporting, and customer account handling. Additional capabilities include loyalty programs, gift card management, commission tracking, layaway options, and support for multi-location operations, supporting various retail management needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crimson Retail Suite 4.4 (8) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1000 Flat Rate, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 3.8 (113) Value For Money 4.3 (6) Value For Money 3.6 (113) Customer Service 4.9 (7) Customer Service 3.6 (113) ## Crimson Retail Suite alternatives [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (216)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/76149/Scoria/alternatives/) ## FAQs about Crimson Retail Suite Overview ### What company size and specific industries is Crimson Retail Suite built for? Crimson Retail Suite is designed for retail and service businesses across department stores, apparel stores, food service, consumer electronics, convenience stores, duty-free shops, hardware stores, entertainment venues, health and fitness businesses, hobby and toy shops, liquor stores, medical providers, and fireworks retailers. Features and Usability ### What are the key features of Crimson Retail Suite? Crimson Retail Suite offers retail management with POS, inventory tracking, order management, and purchase order management. It also includes billing and invoicing, payment processing, barcode scanning, customer accounts and CRM, plus access controls, real-time reporting, and third-party integrations for multi-location retail operations. Getting Started and Support ### What training and onboarding options does Crimson Retail Suite offer? Crimson Retail Suite provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives teams written reference material for self-paced learning and future review. Getting Started and Support ### What customer support options does Crimson Retail Suite offer? Crimson Retail Suite provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Crimson Retail Suite supports all three features that reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept more payment types, process transactions accurately, and keep checkout moving efficiently, allowing teams to deliver a faster and more reliable customer payment experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Crimson Retail Suite 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.3 (6) Basic $1,000 Flat Rate,One Time Value for money 4.3 (6) 4.3 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(3) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Mark S. Controller Retail ### "Scoria Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2019 We did all of our cash out processing and credit card processing with Crimson applications. The suite also helped us reduce our advertising significantly by letting us pin point recent customers. Pros Ease of use and quick processing at POS and the processing of credit card transactions and signature capture. Also capture of all past transactions and the ease with which you can go back and reference them Cons Could have some more robust reporting with regard to the daily cash out sheet where multiple locations could be processed together or stats from multiple locations could be consolitated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 8, 2019 Thanks Mark. We appreciate the feedback. luis P. Database Administrator Retail ### "Crimson Retail Suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2019 Overall the experience with Crimson has been extremely positive. The support team is very reliable and are quick to resolve any issues that may arise and work very closely with you to customize features to our specific business needs. Pros Crimson integrates with various payment services including Visa, MasterCard, AM EX, comes with everything you need to get up running. Cons Better reporting features or interface to access and send reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kevin S. President Retail ### "Crimson TT Scoria Retail Suite " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 30, 2019 Our overall experience with the software and the personnel at Crimson has been a good one. We have been a customer since 2006. Pros The ability to modify the software to fit our specific needs for discounts and other functions and the simplicity of use. The system is also loaded with features, many of which we don't use but others would find very useful. Cons The inventory module does not update immediately when transfers are sent from HQ to outlets. As a seasonal business, we need to see the transfers in real time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thanks Kevin for your review. We appreciate your longevity as a customer and value your feed back. To address this issue, we have created a web based store-to-store transfer module to assist in your seasonal business. If it doesn't meet your needs, we would be more than happy to investigate a strategy to improve the module to meet your seasonal requirements. Regards, Angelo AB Angela B. General Manager Wine and Spirits ### "Crimson Daily User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 The product over all is very easy to navigate. As with any software there are some tweaking that occasionally needs to be done for efficiency but the software is useful, productive, and effective. Pros The program integrated flawlessly with my accounting software. There are many useful reports, and can be viewed by any date range. Sales history is a breeze to view and compare week to week, month to month or even year to year. Being able to drill down on transactions are a major plus as well. Price Changes are a snap to implement. Cons There is no easy way to place truck orders, not having an ordering system is a major issue. Not having a month to date sales summary does make it difficult to see the total sales of one particular item. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thanks Angela for your feedback. The Product Sales report should meet your immediate needs to see monthly sales of products. We are also investigating the development effort required to incorporate the state ordering and receiving process directly into the Manager application. Stay Tuned... Regards, Angelo SS Sean S. Business Consultant, Revenue Systems Government Administration ### "versatile and agile platform for multiple City Departments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 30, 2019 overall the experience with Crimson has been positive--they are quick to resolve errors and responsive to our needs when customizing functionality for us. Pros the ease of use, versatility and varied hardware compatibility. We currently have 10 different and widely varied City departments using Crimson Retail Suite. Each department has their own customized user interface, some on a shift model, others not, using a range of hardware configurations including standard laptops, dedicated POS PCs, and tablets. Cons Canned reporting--it would be a substantial improvement if the reporting functionality was more robust with the ability to customize reports on the fly rather than requiring development to create another canned report type. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thank you Sean for your review. We are always looking for ways to improve the product and have already invested some time into new reporting tools to address your concerns. Stay tuned... Regards, Angelo luis P. Database Administrator Retail ### "Review on Scoria" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 Very efficient and dependable Pros automation and the support is very timely Cons automatic install was somewhat cumbersome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thanks Luis for your feedback. Through the Crimson Schedule module, software updates can be performed centrally from the main HQ server. If you need a demo to show the functionality, we would be more than happy to show how this process works and can be configured. Regards, Angelo GW Greg W. VP Retail ### "Very good retail software, great people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 We have had a great experience overall. We especially like the great software support and our project manager. Pros It can be configured to meet needs based on the company using it, rather than have it dictate your business processes. Cons We were unable to resolve chip card processing with the terminals we had chosen. Much if this was likely a result of the general delays in the industry with trying to get into compliance by the deadline. Choose terminals that are already being used successfully by other clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thanks for your review Greg. Your staff was very knowledgeable with our system resulting in only a few support emails throughout the years. Regards, Angelo SS Sean S. Business Consultant, Revenue Systems Government Administration ### "Cash Operations Support for the City of Ottawa" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2017 Pros Its robust functionality and flexibility. Particularly the ability to create and track transaction types and to modify the interface for multiple lines of business within the City from one central location Cons the reporting functionality and report generating portion of the interface is less robust than we would like, and less user-friendly that the front facing cashier interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks Sean for your review. We are working towards a new reporting tool that should standardize the interface and options available. Stay tuned... Regards, Angelo ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.