# Crimson Retail Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crimson Retail Suite Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/76149/Scoria/reviews --- # Crimson Retail Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crimson Retail Suite ## What is Crimson Retail Suite? The Crimson Retail Suite (formerly known as Scoria) is designed with our core values of providing fast transaction processing and easy-to-use design. Crimson offers a reliable and customized experience for all transaction management needs. Now integrated with Microsoft Business Central. ## What is Crimson Retail Suite used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crimson Retail Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crimsontt.com/&name=Crimson Retail Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crimson Retail Suite 4.4 (8) VS. [3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1000 Flat Rate, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 3.8 (3,000) Value For Money 4.3 (6) Value For Money 3.6 (2,236) Customer Service 4.9 (7) Customer Service 3.6 (1,940) ## Crimson Retail Suite alternatives [4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (17)](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (215)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/76149/Scoria/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Crimson Retail Suite 45 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.3 (6) Basic $1,000 Flat Rate,One Time Value for money 4.3 (6) 4.3 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(3) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Mark S. Controller Retail ### "Scoria Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2019 We did all of our cash out processing and credit card processing with Crimson applications. The suite also helped us reduce our advertising significantly by letting us pin point recent customers. Pros Ease of use and quick processing at POS and the processing of credit card transactions and signature capture. Also capture of all past transactions and the ease with which you can go back and reference them Cons Could have some more robust reporting with regard to the daily cash out sheet where multiple locations could be processed together or stats from multiple locations could be consolitated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2019 Thanks Mark. We appreciate the feedback. luis p. Database Administrator Retail ### "Crimson Retail Suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2019 Overall the experience with Crimson has been extremely positive. The support team is very reliable and are quick to resolve any issues that may arise and work very closely with you to customize features to our specific business needs. Pros Crimson integrates with various payment services including Visa, MasterCard, AM EX, comes with everything you need to get up running. Cons Better reporting features or interface to access and send reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kevin S. President Retail ### "Crimson TT Scoria Retail Suite " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 30, 2019 Our overall experience with the software and the personnel at Crimson has been a good one. We have been a customer since 2006. Pros The ability to modify the software to fit our specific needs for discounts and other functions and the simplicity of use. The system is also loaded with features, many of which we don't use but others would find very useful. Cons The inventory module does not update immediately when transfers are sent from HQ to outlets. As a seasonal business, we need to see the transfers in real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks Kevin for your review. We appreciate your longevity as a customer and value your feed back. To address this issue, we have created a web based store-to-store transfer module to assist in your seasonal business. If it doesn't meet your needs, we would be more than happy to investigate a strategy to improve the module to meet your seasonal requirements. Regards, Angelo AB Angela B. General Manager Wine and Spirits ### "Crimson Daily User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 The product over all is very easy to navigate. As with any software there are some tweaking that occasionally needs to be done for efficiency but the software is useful, productive, and effective. Pros The program integrated flawlessly with my accounting software. There are many useful reports, and can be viewed by any date range. Sales history is a breeze to view and compare week to week, month to month or even year to year. Being able to drill down on transactions are a major plus as well. Price Changes are a snap to implement. Cons There is no easy way to place truck orders, not having an ordering system is a major issue. Not having a month to date sales summary does make it difficult to see the total sales of one particular item. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks Angela for your feedback. The Product Sales report should meet your immediate needs to see monthly sales of products. We are also investigating the development effort required to incorporate the state ordering and receiving process directly into the Manager application. Stay Tuned... Regards, Angelo SS Sean S. Business Consultant, Revenue Systems Government Administration ### "versatile and agile platform for multiple City Departments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 30, 2019 overall the experience with Crimson has been positive--they are quick to resolve errors and responsive to our needs when customizing functionality for us. Pros the ease of use, versatility and varied hardware compatibility. We currently have 10 different and widely varied City departments using Crimson Retail Suite. Each department has their own customized user interface, some on a shift model, others not, using a range of hardware configurations including standard laptops, dedicated POS PCs, and tablets. Cons Canned reporting--it would be a substantial improvement if the reporting functionality was more robust with the ability to customize reports on the fly rather than requiring development to create another canned report type. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thank you Sean for your review. We are always looking for ways to improve the product and have already invested some time into new reporting tools to address your concerns. Stay tuned... Regards, Angelo luis p. Database Administrator Retail ### "Review on Scoria" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 Very efficient and dependable Pros automation and the support is very timely Cons automatic install was somewhat cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks Luis for your feedback. Through the Crimson Schedule module, software updates can be performed centrally from the main HQ server. If you need a demo to show the functionality, we would be more than happy to show how this process works and can be configured. Regards, Angelo GW Greg W. VP Retail ### "Very good retail software, great people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2019 We have had a great experience overall. We especially like the great software support and our project manager. Pros It can be configured to meet needs based on the company using it, rather than have it dictate your business processes. Cons We were unable to resolve chip card processing with the terminals we had chosen. Much if this was likely a result of the general delays in the industry with trying to get into compliance by the deadline. Choose terminals that are already being used successfully by other clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks for your review Greg. Your staff was very knowledgeable with our system resulting in only a few support emails throughout the years. Regards, Angelo SS Sean S. Business Consultant, Revenue Systems Government Administration ### "Cash Operations Support for the City of Ottawa" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2017 Pros Its robust functionality and flexibility. Particularly the ability to create and track transaction types and to modify the interface for multiple lines of business within the City from one central location Cons the reporting functionality and report generating portion of the interface is less robust than we would like, and less user-friendly that the front facing cashier interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Thanks Sean for your review. We are working towards a new reporting tool that should standardize the interface and options available. Stay tuned... Regards, Angelo Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)