Jive Software

Jive-n

4 / 5 19 reviews


Average Ratings

19 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
  • Pricing Details
    per seat/month
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Jive Software
  • www.jivesoftware.com/
  • Founded 1999
  • United States

About Jive-n

Jive is the only enterprise solution that delivers the leading features of popular social networking, community, collaboration, and content management software in a highly secure enterprise platform. It enables businesses to capture the value of the conversations happening both inside and outside their corporate firewalls, and leverage them to drive productivity and foster engagement.


Jive-n Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Jive-n Reviews Recently Reviewed!

De06e976c7da25cd1e6658196996e873

Western equivalent Bitrix24

Nov 12, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Individual design
Presence of Russian language (localization can be independently established)
You can create forum threads
There are all platforms (even Winphone and blackberry)
Integrates with MS Office, Googledrive, Googldocs
There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
You can configure several information tapes with different themes. One for work, the second for communication

Cons: For the first time, pages open slowly, this is due to the fact that they load quite heavy widgets. Corrected by a small patience at the first boot. - The administrator console is only partially localized, the essential part remains in English. Fixed by learning English.
Widgets are not localized, which are offered by default to new users. This is for programmers.
A lot of different materials that you can create: polls, ideas, documents, blogs, messages, etc., total 16 items. They are different, managed differently and have different properties - all this will cause difficulties in the initial stages. Corrected by a serious approach to user training. However, for advanced users - it's interesting. - If you specify your name in Russian at the first self-registration, in the system it can be displayed as "abracadabra". Fixed either synchronization with Active Directory, or individually by the user.

Overall: Creation of a working group for the preparation of a commercial proposal.
Doing business with your new employees on behalf of HR.

Quirky and not intuitive user interface

Oct 18, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Cons: Clunky, quirky, user interface navigation is really not intuitive. Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them. "Move" does not move a file in a space only to other spaces. Most users try it then quit due to high learning curve and quirkiness.

Hated it

Sep 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.

Cons: Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

Ideal tool for internal resources

Sep 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Jive is a fantastic tool for publishing content to a company intranet, simply because its publishing capabilities are fairly comprehensive and easy to understand. It supports many types of content, from written to multimedia, and offers a variety of layout and navigation customizations. I've used it at two companies and each was able to develop its own environment and organization. Jive can be used across companies, from engineering to HR to marketing, making communication among departments relatively easy.

Cons: Clutter can easily become an issue if there isn't an established governance strategy in place. Search is unreliable - it can be a challenge to find content if you don't already have an idea of what group/space it's located in. Communication about missing/desired features and bug fixes could be better.

Potential

Aug 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Enabled use away from the office and made it easy to be able to call between staff members. Forwarding phones at click of a button

Cons: Reporting features werent fantastic on call duration and to what numbers.. The remote phone feature worked great sometimes and not on others

Central place for everyone to find things

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We have a standard setup, but you can also add additional products on your home screen. This allows a single sign on for our primary portal, the community, e-mail, LMS, directory, etc.

Cons: Resetting your password is a pain, mostly because of the number of steps you have to go through to get to the right screen. It's not intuitive, and if you're in any of your sub-programs, you have to remember to go all the way back to the top login level.

Overall: single sign-on is key

Great use for an internal employee community

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Jive can be customized to just about any look and feel you want in order to engage your audience. I like the tagging and categorization features, as well as the rotating carousel widget to feature important spaces or content.

Cons: It is rather easy for there to be too much content, and it's not always easy to find and update out-of-date content.

Best of breed

Feb 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I love Jive as its functionality is extensive. It's highly customisable, able to make it look really good from a creative perspective and is easy to use (if you are a social platform person - if you're an email only person, you'll struggle). Good analytics too. We use it extensively for our own business and it has virtually eliminated the need for internal emails. And, we use if for keeping connected with our customers and providing them with information and guidance.

I personally love Jive and deeply passionate about its use.

Great, easy to use product

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and customer service.

Cons: Nothing

Overall: We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.

Great all-around platform for our employee social network

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: Jive has been our enterprise-wide platform for several years and offers many ways for us to share important information. It is easy to update and publish content to keep everyone informed. Very good overall platform!

We use jive for customer communities.

Dec 10, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Relatively easy to use. Good layout and easy to customize.

Cons: Some features seem like they can be refined. If I'm reading posts it's hard to see which ones I've read.

Overall: We have our communities on Jive. They are ok but I feel they could refine some features. We have a robust community and it manages it well.

Recommendations to other buyers: Keep innovating.

Good product, and great customer service

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 3rd party company varieties to add-on, UI, and customer service

Cons: Search engine

Overall: There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.

Recommendations to other buyers: Jive software can be used in different ways from marketing, content sharing, e-commerce, etc. Their software is very versatile.

Loved Jive!

Nov 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I used a Jive based community at a previous company. It was great and wonderful way to communicate and collaborate with colleagues in such a large company.

Jump, Jive, and ...

Oct 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I enjoy using Jive at my company. I find all the functionalities and features to be very welcoming, easy to use, and not cumbersome. Also, I feel if there is something we want to do, it is possible. There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program. Makes it quite appealing to millenials!

Jive is awesome!

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Social collaboration makes everything so much better. Eliminates 75% of email and missed information.

Great For Connection With Other Co-Workers, But Has Its Faults

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Social Collaboration

Cons: Managing Documents

Overall: Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

Great For Connection With Other Co-Workers, But Has Its Faults

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

Apr 19, 2016
3/5
Overall
3 / 5
Ease of Use

Feb 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money