DPSI

PMC


4.5 / 5
18 reviews

Who Uses This Software?

Although customers in a variety of industries have achieved success with PMC, manufacturing, facility maintenance and fleet maintenance are among the most popular.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/one-time/user
  • Pricing Details
    Flexible pricing structure based on customers' requirements and budget.
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • DPSI
  • www.dpsi.com
  • Founded 1986
  • United States

About PMC

PMC is one of the most widely used and proven CMMS systems in the world. Thousands of organizations trust PMC to increase profits by boosting productivity, reducing downtime and extending equipment life. PMC provides an integrated work order system, centralized purchasing system, reports and graphs, and an inventory control system. A best-of-breed solution designed specifically for maintenance, PMC is easy for maintenance technicians to learn and use. Competitive and flexible pricing structure.


PMC Features

  • Condition Monitoring
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Predictive Maintenance
  • Purchasing
  • Reminders
  • To-Do List
  • Vendor Management
  • Work Order Management

PMC Reviews Recently Reviewed!


USING PMC

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: THE PROGRAM IS VERY UNIVERSAL. THERE IS SO MUCH THAT YOU CAN DO WITH THIS PROGRAM. I AM CREATING WORK ORDERS, PM's, RUNNING SEVERAL DIFFERENT REPORTS, AUTO PRINTING ORDERS, AND I'VE ONLY TOUCHED THE TIP OF THE ICEBERG. I SEE POTENTIAL FOR SEVERAL OTHER TASK.

Cons: SO FAR I'VE ONLY RUN INTO TWO SNAGS THAT PMC IS NOT CAPIABLE OF. I AM NOT ABLE TO AUTO PRINT ORDERS IN ANOTHER COMPANY TO A DIFFERENT PRINTER WHIT MY COMPANY AND PRINTER BEING THE DEFAULT. I ALSO FOUND THAT IF I SET UP AN ASSET GROUP THEN ALL THE WORK ORDERS IN THE GROUP HAVE TO BE COMPLETED BEFORE IT WILL PRINT THE NEXT ORDER FOR ANY OF THEM IN THE GROUP.

Overall: OVERALL I AM ABLE TO PRINT OUT PM ORDERS FOR OUR MACHINES DAILY, WEEKLY, MONTHLY, AND ANUALLY BY THE PROGRAM KEEPING THE TIMMING AND AUTO PRINTING THEM. I FOUND THAT PMC IS LIKE ANY OTHER SOFTWARE PROGRAM. YOU HAVE TO LEARN IT'S LANGUAGE SO YOU WILL KNOW WHAT RESPONCE IS NEEDED WHEN YOU ARE ASK A QUESTION.

Vendor Response

by DPSI on February 14, 2019

Thanks for the glowing review, Tim!

PMC for use at a manufacturing plant

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: PMC works great for handling our crib and tool control inventory. We also generate all of our maintenance Work Orders, Purchase Orders and Preventive Maintenance Orders with PMC. On the rare occasion that we have an issue with PMC, DPSI's Tech Support helps us quickly resolve the problem. PMC has worked out very well for us, as well as several of our sister manufacturing plants.

We highly recommend it, it has been a great investment for controlling our crib and tool control inventory, Work Orders and Preventive Maintenance.

Cons: DPSI is working on PMC so it can be more user friendly for emailing Purchase Orders, etc. directly from PMC. We have not had any other concerns about using PMC.

Overall: As mentioned above, PMC has been a great investment for controlling our crib and tool control inventory, Work Orders and Preventive Maintenance.

Vendor Response

by DPSI on February 04, 2019

Thanks for the kind review, Steve!

Facilities & Maintenance Manager

Feb 28, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software works very well for our needs. Scheduling PM's and unscheduled activities. The reports work great and help with justifying employee and their workload.

Cons: I do not have any con's per say. I would like to see better ways to pull metrics out of the data.

Overall: I have been using PMC for more than 20 years. I have recommended having PMC purchased for all the different companies I have worked for over the last 20 year. Over this time, I have had PMC installed in 6 different companies, One of the main reasons I was hired at these new companies was to bring in house a preventive maintenance process needed to take the companies to the next level. I can truly say that PMC has help me complete this task and has help my career move forward to the next step. Thanks for making a great product.

In addition, their support staff are AAA+, you don't see this level of support from most software companies anymore.

Vendor Response

by DPSI on March 08, 2019

Thanks, LeRoy!

PMC review-17 years of experience

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The PMC software is very user friendly, based on Microsoft Access. Our maintenance techs with limited computer expertise are able to use this software for the last 17 years. The flexibility of the software, to add or modify is excellent.

Cons: When we sell or eliminate a piece of equipment, we can not eliminate the asset from the software. The asset stays as long as there is a completed work order associated with the asset. The asset can be changed to not active.

Overall: The overall experience has been outstanding and again very user friendly. We have able to constantly maintain our equipment and thus less breakdowns.

Vendor Response

by DPSI on April 17, 2019

Thanks for the review, Mark!

We have used PMC since 1993

Apr 17, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best thing about this software is it's so quick and easy to use ... after you learn how all the data parts fit together ... and get your data in there. Over all the years PMC is regularly upgraded to incorporate customer requests for features. Early it was just for maintenance, but over the years quality, environmental, doc control, subcontractors, they all use it for anything that needs a scheduled task. We have had no trouble with PMC ever.

Cons: We have no complaints. We have had many people use it and they have changed over the years and no one had any trouble getting up to speed.

Overall: QA needs something checked for a corrective action ... that's just added to the regular PM work order ... and takes a couple minutes to do that. Want something edited on a work order ... just mark up printed one and turn it in. It's so simple after you get your data in. I've looked at some of the other products over the years, but they aren't so simple and usually more expensive.

Vendor Response

by DPSI on April 18, 2019

Thanks for the stellar review, Jim!

Customer Service

May 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the ability to uniquely create work orders to my linking. It is easy to print out large batches of work orders.

Cons: It would be nice to have the ability to sort through work orders like the Ctrl + F feature. When they print to have them print together with the same group.

Overall: I have had to get in contact with customer service a few times, and every time they have responded promptly, and was always able to resolve the issues I have had.

Vendor Response

by DPSI on May 13, 2019

Thanks for the review, Vanessa!

Preventive Maintenance Control

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the fact that this software maintain your inventory, let's you know when it is time to reorder.

this software calculate and record cost by month, cost by year. it also provides a graph for you, which is very good you can print your graph and take to meeting to show department head where the money is going and the cost.

Cons: what i like least is the you can not delete a mistake in the system.

Overall: The cost of every item within the plant, let's you see where your problem is, also what is being ordered more.

helps you identify the problem of why there is a repetitive usage.

The best is it records and individualize every part and the cost.

Vendor Response

by DPSI on October 01, 2018

Thanks for the review, Reshonda!

PMC

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: it is great for maintaining historic data as well as scheduling day to day activity.

Cons: No issues, in fact we are greatly under-utilizing the software.

Overall: It has been great. The only thing that I would like to see changed is the option to print batches of work orders with more filter options.

Vendor Response

by DPSI on October 03, 2018

Thanks for the review, Dave!

Best around

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of running the proofs for my scheduled work orders. Interface is smooth and easy to maneuver.

Cons: Running reports are a little tricky sometimes.

Great value for the price & easy to use

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, and very intuitive. I love the right click drill down feature, it makes looking at specific detail very efficient. I love that it is very flexible and I can usually get a system up and running in just a single day.

Cons: Inability to log and review every transaction by each specific user. This is required for most regulated industries. Needs a feature to optimize PM frequency, effectiveness and cost savings by making changes(PMO Tool). Needs an intuitive feature to identify and record root cause of a failure such as cause mapping, 5 why, or logic tree analysis.

Overall: As a Reliability Engineering Consultant I have worked with PMC and many other EAM/CMMS tools for over 20 years. I have found PMC to be very quick and easy tool to use in my business for small to medium size facilities. It allows me to quickly focus on maintaining high value assets and quickly develop maintenance strategies to ensure high reliability.

Vendor Response

by DPSI on March 08, 2019

Thanks for the review, Bob!

Capterra loader

PMC_Review

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: HELPS TO KEEP UP WITH INVENTORY, THE SOFTWARE LET'S YOU KNOW WHEN PARTS NEEDS TO BE ORDERED

Cons: THAT YOU CAN NOT DELETE INFORMATION YOU DON'T NEED ANYMORE.

Overall: PREVENTIVE MAINTENANCE IS IMPORTANT, HELPS WITH THE MAINTENANCE PF MACHINES THAT RUNS 24 HRS A DAY. ALLOWS YOU TO KEEP UP WITH INVENTORY, NEVER RUNS OUT OF PARTS

Vendor Response

by DPSI on April 26, 2019

Thanks!

PMC Software Review

Feb 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: We use PMC to schedule our compliance type work. We also use it to schedule our instrument calibrations. There are many features that we do not use.

Cons: If you are not familiar with the software it may be difficult to migrate through the menu's however we are several versions behind and need to upgrade.

Overall: We have been using PMC for many years. Our customer service representative is either calling or emailing to make sure everything is working well. She also lets me know when a new upgrade is available.

Vendor Response

by DPSI on February 14, 2019

Thanks for the review, Mike!

Upgrade of PMC

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's the current software that we use in 4 of our plants.

We just upgrade PMC to 7.2

The support is excellent.

I worked personally with the reps from their tech support and the account manager.

they were great with their and my time.

Cons: Its a little dated. They do have a cloud based solution.

Overall: Excellent. Customer service and support is what I base this on.

Vendor Response

by DPSI on February 14, 2019

Thanks, Jaimon!

DPSI PMC TOP CMMS

Apr 10, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I have been using PMC for the past 10 years and in those 10 years I have seen PMC evolve into an extraordinary CMMS.

We have many yearly audits but in particular a BRC, (British Retail Consortium) audit that PMC has always made easy for our company to score high on. Everything is right at hand, ready to be printed or for the auditor to see directly from a PMC station. I do the purchasing for our maintenance dept which PMC makes easy to enter information as well as track. Work orders are just as easy to enter as well as parts. There are many reports to chose from. The system is easy to learn and navigate. I really could not do my job without PMC.

Cons: Other than graphs and charts I really have no cons worth noting down. In my experience the people at DPSI will work with most anything one may have a question on and that the program is capable of doing.

Overall: I wholeheartedly recommend PMC for any company that has a need of a CMMS.

PMC Review

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and you do not need to have experience with other preventative maintenance software.

Included upgrades with the appropriate plan.

Cons: Not as advanced or contains as many features as other preventative maintenance software, but great beginner/intermediate level.

Vendor Response

by DPSI on December 31, 2018

Thanks for the review, Dana!

PMC Upgrade to 8.0

Feb 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Use, functionality, reporting, and inventory control

Cons: No ability to separate purchase qty and issue qty

Overall: Having this upgrade was a vastly large step in the right direction. There is so much more that can be accomplished than in previous CMMS systems I have used.

Vendor Response

by DPSI on February 22, 2019

Thanks for the review, Jeff!

Great program that covers Work Orders, Purchasing, Inventory.

Apr 15, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We have been using the DPSI PMC program since 1998. We use all of the modules available from the program and it has decreased our equipment downtime and increased our plants reliability. The canned reports available in PMC provide the information we need to keep our facility running at its best. By using a report program if you need custom reports they can be made from the data that is available in PMC.

Cons: No negative items from us, great program.

Overall: I would recommend the PMC program to any company who is looking for a very powerful CMMS at a reasonable price.

Inadequate

Oct 29, 2012
1/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Pros: Pretty graphics and cute icons.

Cons: Impossible to run custom reports. If you need a report to determine how many times you ordered a part when the quantity on hand was *below* the reorder point AND *out of stock*, you need a custom report. This you have to buy as an extra from DPSI. If you need to know which specific machines are eating parts, you cannot run a parts usage by machine and this is another report that you have to buy. If you ask for read access and request a list of data tables so that you can use MS Access, you void your warranty by reading the data. Many applications such as Datastream MP2 allow you to do any type of report. PMC fails miserably in reporting.

Overall: Great for a small operation with few inventoried parts and few machines.