# Page 7 | YourMembership Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is YourMembership the right Membership Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76329/YourMembership/reviews --- YourMembership 3.8 (174) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of YourMembership ## Showing most helpful reviews Showing 151-174 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Carrie B. Chapter Administrator Used the software for: Less than 6 months ### "Implantation team is great to work with and made the process easy. " October 23, 2017 4.0 Pros Implantation team is great to work with and made the process easy. Easy to use site for members and admins alike. Cons Some functionality is subpar. Making changes in Chrome is problematic and customer payment processing options could be better. Review Source JB Jennifer B. CEO Used the software for: ### "Easy to Use Association Management Software" February 9, 2016 4.0 I've been using Your Membership for about 18 months for one of my association clients. I have found that it is very easy to use and the customer service is fast and helpful. I've been able to produce clear membership reports for my Board, quickly set up and manage events and send blast communications. They continue to improve their product based on customer feedback. Although there are a few features I wish they had, I have been impressed overall with YourMembership. I have used over five other AMS platforms and this has been my favorite so far. Review Source AE Amy E. Tech Support Used the software for: ### "Exceptional Service!" March 25, 2015 5.0 I've been through nightmare implementations. They are always hard and some surprise you didn't plan for comes up. In my experience vendors bail or charge you unexpectedly high fees when you don't prepare for something you should have. That has not been my experience with YM. The Service is great and the implementation support was an inclusive team approach that was invaluable. The features and software are really robust and work very well. I still can't believe how much is included. Wow! Review Source KE Kate E. Civic & Social Organization Used the software for: ### "Review of YM" February 27, 2015 2.5 Pros Quite cost-effective, which is the main reason we opted for YM, and on the whole it was pretty easy to implement. Cons The product lacks MANY international features, like date formats, time formats, translation capabilities etc. We've also found the vendor to be pretty slow to respond to concerns and sometimes it takes multiple tries to explain to them the issue. Review Source EH Ernie H. CEO Used the software for: ### "ARCSI Grows with YM" February 12, 2015 5.0 ARCSI has used YM since 2008 as our member management system. It provides us with a number of detail reports and actions. We have stayed with YM because of their outstanding customer service. Whenever we do have a question their responses are always very prompt and thorough. Both customer service reps and technical advisers quickly understand the issue and spend the necessary time to walk us through and resolve the issue. Review Source RH Robin H. Government Administration Used the software for: ### "YourMembership review" February 27, 2015 2.5 Pros Easy to work with, minimal contact as vendor provides the service. Cons We don't see the revenue that should be generated for the product. Review Source AM Andrea M. Higher Education Used the software for: ### "My review of YourMemebership" February 25, 2015 4.5 Pros I liked best the fact that the product was very easy to use. This is important to me because my time is precious and something that is easy to use allow me to save time. Cons Overall I would rate the product highly. So, as a result, I can not thing of any feature that I liked least about the product. Review Source MM Melonie M. Office Manager Used the software for: ### "My favorite part about this software is the great Customer Service staff." March 19, 2015 4.0 Between the live webinars, video tutorials and customer support this software was fairly simple to learn how to use. My favorite thing about YourMembership.com is the people who they have on staff. They have made my experience with YM.com quite positive. They respond to my support requests quickly and have shown me a lot of things I wasn't aware the software was capable of doing. Review Source JT James T. ASM Used the software for: Less than 6 months ### "Simple interface, great customer service" February 27, 2018 4.0 Pros The whole of the program is directed to certain very specific types of membership, and it does very well with those types and requirements. Customer service is responsive and helped quickly with everything they could. Cons Styles and types of groups not directly supported are difficult to introduce into the program, further even with customer service doing their best some features and changes cannot be introduced to all membership types. Review Source PO Pam O. Association Services Director Used the software for: ### "Great customer service" April 2, 2015 5.0 I am the kind of user who can learn a bit from webinars but nothing really clicks until I need to use the system and Your Membership's support system has been excellent in helping set things up and evaluate what I've done. They call quickly once I've entered a ticket and continue support until I'm satisfied, not when they think I should be satisfied. Review Source LE Leora E. Used the software for: ### "My review of Your Membership.com" February 25, 2015 4.0 Pros How organized and efficient it is. They have a great customer service team who have been helpful whenever I've had any issues. Cons It took me a little while to get familiar with some of the categories they had on the site. But otherwise I would say it's super efficient. Review Source RS Ron S. VP Used the software for: ### "Never fails to help me out" March 23, 2015 5.0 I have been working with YourMembership for over a year. I have a vey good working knowledge of web sites and web construction and design but sometimes, I get stuck. The support from the people at YourMemebrship never fail to get me where I need to be. They are patient and competent. The great support is always appreciated. Review Source RS Robert S. It Application Manager Information Technology and Services Used the software for: 1-2 years ### "Membership Content Tracking" October 26, 2018 4.0 Pros The easy of implementation with our vendor Cons User accepting the product. User don’t like change Review Source Response from Momentive Software November 1, 2018 Thank you for your review! This helps our team ensure we are satisfying our customer needs, but more importantly, allowing us to constantly improve our product based on your needs. PD Paul D. Civic & Social Organization Used the software for: ### "My review of YourMembership.com" February 26, 2015 3.5 Pros The website is well designed and has great graphics and is easy to navigate. Cons It is fairly expensive for what they provide. It would be good if they could find a way to provide more services for the money they charge. Review Source LN Lori N. Administrative Secretary Used the software for: ### "My thoughts" March 19, 2015 4.0 I've been working with YM for a little over three years now. I like the product. YM is a little difficult to learn but YM has a great customer service department. The afternoon live training sessions are great for getting answers quickly. Thank you for all of your support! Review Source LC Long C. Non-Profit Organization Management Used the software for: ### "NV-Leon-Cui-Feb 15" February 26, 2015 4.5 Pros Membership management, transfer, review, notification and promotion alerts. Cons Nothing so far, but it should be more user friendly. It should be designed to co-market with the partner. Review Source RP Rory P. Civic & Social Organization Used the software for: ### "Website and Customer Service Are Good" February 27, 2015 4.0 Pros The website is fairly intuitive, and the customer service is responsive. Cons No real complaints. Sometimes it can be a bit clunky, but not much more so than other websites. Review Source SS Stef S. Higher Education Used the software for: ### "I am not sure what this question is asking." March 5, 2015 3.5 Pros Ease of communication and services rendered, makes it very accessible in a user platform. Cons Website is a little messy, and some users have had difficulty with interface. Review Source CJ Courtney J. Program Coordinator Used the software for: Less than 6 months ### "Robust system with everything you need in one place" December 22, 2017 4.0 Pros It is everything you need in one place. It is very robust and offers a wide variety of features and functionality Cons I have worked with other AMS systems and there is somewhat of a learning curve with this one. It takes a while to figure out some features and how other functions work Review Source RS Robert S. Used the software for: ### "Ups and downs" December 19, 2014 2.0 Pros I liked the interaction with a personal representative. Cons It has a non-inutitive interface and the smartphone app was not useful. Review Source EP Ed P. Non-Profit Organization Management Used the software for: ### "Review of YourMembership.com" February 25, 2015 3.5 Pros The functionality of the product and the way that it lets you use the product. Cons There isn't much that I don't like about it. Review Source MS Michael S. Non-Profit Organization Management Used the software for: ### "great user friendly software" February 25, 2015 3.5 Pros This vendor is highly motivated to meet their client's needs. Cons This product can be difficult to understand at times. Review Source RL Richard L. Hospital & Health Care Used the software for: ### "My Review is As Follows" February 28, 2015 4.5 Pros Professional approach and service to the profession. Cons I do not dislike anything for this professional group. Review Source RS Ronnie S. Marketing and Advertising Used the software for: Less than 6 months ### "null" December 26, 2015 1.0 Review Source Talk to a Capterra advisor for free and get results within 15 minutes.