--- title: "Page 2 | Keap Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Keap the right Email Marketing solution for you? Explore 1299 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76390/Infusionsoft/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Keap 4.1 (1299) [View alternatives](https://www.capterra.com/p/76390/Infusionsoft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Keap ## Showing most helpful reviews Showing 26-50 of 1299 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FG Fabrizio G. Design Lead Architecture & Planning Used the software for: 1-2 years ### "Keap is the Great Marting Campaign Management Tool." October 30, 2025 5.0 The best marketing reporting tool and the ability to manage contacts and marketing campaign monitoring thectool is excellent. Pros The marketing capability and easy Email marketing and lead generation to campaign easy management this system is effective and the insights collection across several websites this toolbis amazing. Cons Nothing for me to dislike now about the platform and its easy features and the implementation is easy. Review Source LG Lisa G. Coach and Consultant E-Learning Used the software for: 2+ years ### "Great people behind this app!" June 16, 2025 4.0 In the end I really liked the product...until I didn't and moved on. It's always hard to make a decision to upgrade or change a CRM because migration is the hardest part. But again, I think the most outstanding part was the people behind it. I even visited their offices in Phoenix. Very cool environment. Pros Keap is the rebranded Infusionsoft. I have been a user since 2012 and appreciated the personal on-boarding and availability of a responsive support team. Cons I'm old school and never like when things change up too much, but the initial downside was the add on costs for the additional bells and whistles that most of the newer companies include in their CRM. Review Source Response from Thryv June 18, 2025 Hi Lisa, Thank you for taking the time to share your experience, we really appreciate your longtime support and thoughtful feedback. It means a lot to hear that our onboarding and support teams left a lasting impression, and we’re especially glad you got the chance to visit our office! We’re grateful you gave Keap a place in your business journey, and we’ll be cheering you on wherever that journey takes you next. If you ever decide to revisit us in the future, we’d be happy to help. SY Salimata Y. Officer,Financial Center Assistant Manager Banking Used the software for: 6-12 months ### "Logiciel d'organisation" June 11, 2025 4.0 I use Keap to manage marketing campaigns and automate sales for my small business — it combines CRM, email marketing, and automation, so I can keep all my customer interactions in one place. Pros I like how easy it is to build custom automations, track leads in detail, and get a clear view of the full customer journey. The interface is well-designed, and the email templates are super helpful. Cons Keap can get expensive, especially if you need the advanced features. There’s also a learning curve at first, particularly when setting up more complex automation workflows. Review Source Response from Thryv June 13, 2025 Hello Salimata, Thank you for sharing your feedback! We really appreciate you taking the time to highlight your experience with Keap! We’re glad to hear that the custom automations, lead tracking, and email templates have been valuable tools for your business. We also hear you on the learning curve and cost concerns. Our team is always working to improve the onboarding experience. Thanks again for being part of the Keap community! LN Lori N. Owner Retail Used the software for: 2+ years ### "Every feature you could ask for in a CRM tool and more! " April 2, 2025 5.0 Overall an excellent experience with onboarding and setting the product up! Migration was seamless! Pros Very versatile and straightforward CRM tool with a robust feature catalogue! Cons Slight barrier to entry as the sales team had a hard time explaining the features to my management team. Review Source Response from Thryv April 7, 2025 Hi Lori, Thank you for sharing your experience, this made our day! We’re so glad to hear you’re finding Keap to be powerful and versatile, and that your onboarding and migration went smoothly. That’s exactly the kind of experience we aim to deliver. Thanks again for being part of the Keap community, we’re excited to support your continued growth! JD Jeremy D. Support Team Leader Publishing Used the software for: 2+ years ### "Full of function!" February 19, 2025 5.0 Keap has been a very functional and helpful addition to the business I work for. Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to locate what I need and keep it organized. Email scheduling and various saved email lists make it easy to create content in advance to send out and to send at the best time of day to ensure best engagement with your audience! Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as you desire. Keap is a great system with a lot of ability to individualize based on your needs! Pros It has all the functionality and automation I need to help in business! I was able to create many automated email campaigns to send to prospects and clients without every worrying about it. The email templates make it simple to save and create content for future or recurring use. Finding information for contacts is simple with forms and orders and checking on payments is convenient. Cons Creating the email campaigns initially was confusing and required several calls with support team members. They were helpful and I was able to make it work, but sometimes connecting different email triggers together or using other software in connection with it isn't as intuitive as it could be. Review Source Response from Thryv February 27, 2025 Hello Jeremy, Thank you for your thoughtful review! We're thrilled to hear that Keap’s automation and functionality have been a valuable addition to your business. It’s great to know that the email templates and scheduling features are helping you streamline your outreach and engagement. We appreciate your feedback on the initial learning curve with campaign creation. While we're glad our support team was able to assist, we’re always looking for ways to make the process more intuitive. If you have any suggestions or need further guidance, we’re here to help! Thanks again for sharing your experience! We love seeing how Keap supports businesses like yours! RB Ritu B. Computer Facilitator Primary/Secondary Education Used the software for: 6-12 months ### "Highly useful for me to keep track of the sales funnels" April 12, 2025 4.0 Pros I relied greatly on Keap’s sales automation to assist me in nurturing the leads and taking them through a funnel without necessarily having to track them manually. The follow-up sequences in the emails ensured I did not lose contact and also sorted all the communication with the clients in one place. Cons I observed some discrepancies arising from the synchronizing of the contact data from the web forms into the system. It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run. Review Source Response from Thryv April 16, 2025 Thank you so much for your thoughtful review! We're thrilled to hear that Keap's sales automation and email follow-up sequences have been valuable in helping you manage your leads and communication more efficiently. We also appreciate your feedback about the syncing delays with web form data. That’s definitely not the experience we aim to provide, and your input helps us identify where we can improve. Thanks again for being a part of the Keap community, we’re glad to have you with us! AR Anthony R. Business Intelligence Analyst Retail Used the software for: 6-12 months ### "Provided smart CRM system that manages my lead flow" April 12, 2025 4.0 Pros Keap conveniently delivered automated lead capture and the campaign building tools also impressed me significantly. The res section of Keap was proving that once I linked my landing page, tagging fresh contacts as well as triggering email streams were possible. They have helped in cutting my amount of manual input to a great deal. Cons One downside is that the appointment scheduling tool can link with other external calendar applications. I set up a few meetings to have two concurrent calls and when that did not sync I lost some form of communiqué with my client temporarily. Review Source Response from Thryv April 17, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Keap’s automation tools and campaign builder have helped streamline your lead flow and reduce manual work! That’s exactly what we aim for. We appreciate your feedback on the appointment scheduling tool as well. We're sorry to hear about the calendar sync issue and understand how frustrating that must have been. We’re continuously working to improve our integrations and scheduling features, and feedback like yours helps us prioritize updates that matter most to our users. If you'd be open to it, our support team would be happy to take a closer look! Thanks again for being a Keap customer and for helping us improve! 💚 SF Sarah F. Community Manager Hospitality Used the software for: 6-12 months ### "Easy Access" July 21, 2025 5.0 Great! I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all their client talks in one single place. Pros The automation tools are pretty good, it keeps the workflow smooth. It gives loads of customisation data and i feel like it packs a bunch of areas a company might need help with right inside one app. Review Source Response from Thryv July 24, 2025 Hello Sarah, We're happy to hear that you've found Keap to be handy and that it's keeping your workflows smooth. Thank you for taking the time to leave a review. SZ Souha Z. Animatrice Animation Used the software for: Less than 6 months ### "Je valide Keap" March 4, 2025 5.0 Pros Il permet de centraliser les contacts, d’automatiser les suivis par e-mail et de gérer les pipelines de vente facilement Cons La personnalisation des automatisations et des campagnes marketing est puissante mais peut être complexe à configurer pour les nouveaux utilisateurs Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Jasper](https://www.capterra.com/p/217242/Jasper/) J’avais besoin d’une solution plus flexible et évolutive Review Source Response from Thryv March 6, 2025 Hello Souha, Thank you for taking the time to share your experience with Keap! We appreciate the review and wish your and your business the best moving forward. JB Jessica B. Admin Asst Construction Used the software for: Less than 6 months ### "Good idea, but needs work. " February 20, 2025 3.0 Over all it is easy to use. I appreciate the comms and sales categories most. The reports and automations are terrible. I also do not like using Stripe for credit card payments as they have swiped clients’ cards without approval due to a glitch on the back end. Pros It has a lot of areas a company may need help with in one app. Cons There are often glitches and the reports are useless. Review Source Response from Thryv March 27, 2025 Hello Jessica, We're glad you find Keap useful for communications and sales. We know reliable reports and automation are important, and our team is always working on further improvements. Thank you for raising your concerns about Stripe. We would love to look into any issues—our support team is here to help. Your input helps us improve, and we appreciate you being part of the Keap community! HT Hilary T. Marketing Information Technology and Services Used the software for: 6-12 months ### "Not great for marketing, not great for sales" January 3, 2025 2.0 In general, I'm never a fan of these all in one platforms because they don't do anything nicely. It is really lacking for marketing, it doens't even add UTMs automatically in email blasts and it is very hard to keep track of opt ins. Cannot recommend for emailing marketing. Sales isn't impressed with it. Pros I guess their support is fast to answer. But that is about it Cons Missing basic features for marketing like: - automatic UTMs on emails - being able to organize opt ins easily - just overall clunky - some support people give wrong information and then argue with you about it Review Source Response from Thryv January 23, 2025 Hi Hilary, Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our goal is to provide a platform that helps businesses grow, and we appreciate your insights on where we can improve. We understand how important marketing and sales features are, and we’re always working on enhancements based on customer feedback. If you’re open to it, we’d love to learn more about your specific needs and challenges. Our team is happy to explore solutions or discuss potential workarounds that might help. RD Ruel D. Bookkeeper and Admin Recreational Facilities and Services Used the software for: 1-2 years ### "Great Tool for Small Business Growth, But With a Learning Curve" November 8, 2024 4.0 My experience with Keap has been mostly positive. It's a solid tool for businesses aiming to automate their processes and centralize their customer interactions. After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads. Pros Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement. It’s a game-changer for small businesses looking to grow without needing to hire additional staff. Cons Keap’s interface can be challenging for beginners. Some features feel complex, and it may take a while to get comfortable using the platform, especially if you aren’t familiar with CRM software. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Keap Keap’s automation features are tailored to nurture leads, engage customers, and manage follow-ups, helping to streamline the entire customer journey. This automation is key for businesses looking to build relationships and improve conversions, whereas ClickUp is primarily focused on task and project tracking rather than customer engagement. Review Source Response from Thryv January 28, 2025 Hello Ruel, Thank you for your thoughtful review! We're so glad to hear that Keap has been a valuable tool for streamlining and automating your business. We’re always working to make the platform as user-friendly as possible. If you ever need support or resources, our team is here to help. We appreciate you choosing Keap and sharing your experience! MT Michele T. CEO, Founder Management Consulting Used the software for: 6-12 months ### "Keap - Stellar in All Ways" October 29, 2024 5.0 Great! I especially like their workflow automations and how easy it is to create one. I also appreciate Keap's sincere desire to keep things simple while providing incredible functionality. Pros It's very intuitive for me and easy to use. I love the full functionality that does everything I need in a CRM. Their focus on customer satisfaction is unparalleled. Cons The dashboard is a little bit busy, though not a big concern. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Keap Keap offered the most functionality combined with the greatest ease of use and the platform can be added to/upgraded if needed. Review Source Response from Thryv December 20, 2024 Hello Michele, Thank you for your wonderful review! We're thrilled to hear that you find Keap intuitive and packed with the functionality you need. We’re always working to strike the right balance between simplicity and power, and your feedback inspires us to keep improving. Let us know if there’s anything else we can do to support you! MA MICHAEL A. CLERICAL Warehousing Used the software for: 1-2 years ### "PRICE KEEPS GOING UPPPP" December 26, 2025 4.0 Pros I like the new custom tags. I also like the workflow enhancements through the campaign builder feature. Cons Upping the price on an already expensive product is not very attractive. And the learning curve is still a problem. Review Source Dylan C. marketing Food & Beverages Used the software for: 1-2 years ### "Automations that facilitate processes" October 18, 2024 5.0 The scheduling of appointments with clients makes it possible to have the follow-up of each client from the beginning, giving a good service and building good sales Pros Keap has been a guaranteed ally to automate activities that make potential clients have a perfect follow-up and value them more without leaving other clients behind, it helps to market products in a more professional way with marketing management that increases income and decreases workflows Cons The free trial they gave me did not have all the functions activated, they should enable everything to be able to manage all their tools from the beginning Review Source Response from Thryv November 7, 2024 Hello Dylan, Thank you for sharing your experience with Keap! We appreciate your feedback on the free trial. We understand the importance of exploring features, and your input will be helpful as we continue to refine our trial experience. Thank you for your thoughtful review and for choosing Keap to support your business success! KK Karyn K. Owner Education Management Used the software for: 2+ years ### "Great software that just needs some work on mobile stability" October 10, 2024 4.0 In general my experience with Keap has been positive and I've absolutely loved their core functionality and features. I'd hope to see them focus more on stability for existing functionality rather than rushing to roll-out new features. Pros Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy. From automated pipelines, to texting, to an easy tagging system that keeps email lists clean and organized, they give you everything you need run a small to mid-sized business. Their customer service has also been strong, especially if you join their online support platform. Cons Mobile app stability, especially on Android, is low. I often have to reinstall the app to fix issues with it crashing. This is a significant issue if I need to use my business line urgently. The app freezes up and then takes a 10-15mins to uninstall and reinstall. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing Keap Keap was superior in pricing and automation options compared to Twilio and Salesforce, while offering more client communication options/automation than MailChimp. Review Source Response from Thryv December 20, 2024 Hi Karyn Thank you for your feedback! We're glad you love Keap’s features and automation tools. We’re actively working on improvements to ensure a smoother experience, and appreciate your patience. Feel free to reach out to support if you need help—we’re here for you! JC Jeremy C. Sales Construction Used the software for: 6-12 months ### "Using Keap for almost a year for our Landscaping Company" October 10, 2023 5.0 It has worked well with our small landscaping company, giving us better management of marketing, automations we didn't have before, and better lead capturing and appointment managing.Keap has been pretty good with customer service as well, and that's obviously critical. Pros We really like the ability to have contact and lead management, group texting, email marketing, and automations all housed under one software roof for an affordable price point. Many other softwares have a really strong service offering, but competely lack other services.Oftentimes they try to accomodate that by stacking softwares, which can work, but creates a silo effect that can be time-consuming to setup and maintain, as well as being pricier than expected.Keap does a pretty good job of covering a lot of bases with one in-house software system. They do have some weaknesses, but overall they've got a good system that could easily be built out even further. Cons Our least favorite things about Keap would be the lack of a menu option for the business phone line. It does not work well if you have more than one person answering or making calls, and sending messages. We would also like to see more flexibility in terms of Zapier integrations. Zapier integration works pretty well, but there are fields such as contact status, removing a deal from the pipeline, and other fields/operations we would like to see available to Zapier.Lastly, their method of labeling phone numbers needs updated. Currently the "work" type is the option you want to choose for text marketing. Reason for choosing Keap Simpler, better UI, all-inclusive, and good price point. Review Source Response from Thryv October 31, 2023 Hi Jeremy, Thank you for taking the time to share your experience. Wen understand the importance of having and all-in-one solution and are happy to hear that Keap has covered a lot of your bases. Your feedback on the Keap Business Line and Zapier has been duly noted and will be communicated to our team. HW Heather W. CEO Marketing and Advertising Used the software for: 2+ years ### "Keap Is Vital to My Business!" February 1, 2024 5.0 Overall my experience with Keap has been great. The company has a great vision and purpose and the entire community associated with Keap from users to partners has always been encouraging, supportive and inspirational. As a software, it has been instrumental to my business' continued growth. Pros Keap has become a vital part of my business. As a small business owner I did not have the money to hire a full time assistant to help me and Keap has helped fill that space. Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my calendar without me needing to do a thing saves me so much time and energy. I have been able to create marketing campaigns that run like clockwork generating new leads and sales. I honestly could not run my business without it. Cons Keap can have a bit of a learning curve to it. As with any software it can take some time to get things set up and running the way you need them to. Review Source Response from Thryv February 20, 2024 Hello Heather, We're happy to hear that Keap was able to fill the space of an assistant to help you and your business. We love hearing that you find the Keap ecosystem of partners and users to be encouraging, supportive, and inspirational. Thank you for leaving us a review, we wish you the best! Matthew G. Owner Marketing and Advertising Used the software for: 2+ years ### "Keap Can Work" June 12, 2023 3.0 Keap makes it easy to sell products and services and deliver communication to customers and prospects. Overall, I've had a good experience with Keap. Pros Keap's tag-based system is powerful and they've created a platform built around marketing automation. The campaign builder is a workhorse with unlimited potential for many small businesses. Cons Keap is difficult to use and is not as advanced as other modern tools. There are multiple hacks and other paid tools you have to learn and deploy to cobble the system together. Review Source Response from Thryv June 27, 2023 Hi Matthew, Thank you for taking the time to share your feedback about Keap. Thank you for your positive comments about our tagging and the marketing automation capabilities it offers. We're glad to hear that you find the campaign builder to be a valuable tool. Thank you for the feedback surrounding ease of use and advancement. We are constantly working to improve our platform and the training resources surrounding it. We'll go ahead and pass the feedback along to our team on your behalf. SF Steve F. Lead Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Probably the best CRM and marketing automation tool you'll find" August 16, 2023 5.0 Keap is an exceptional tool that we have greatly benefited from. It allows us to do many things that make our daily work within the organization easier; it allows us to very easily and accurately store our customer information, have efficient handling of email marketing and automations, create landing pages and funnels that help us attract leads and guide them on their journey from first interaction to conversion, and more. It has helped us automate our business and is excellent value for money for us. Pros In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for active engagement and tracking of all our marketing. It is a very versatile tool that allows us a great variety of actions; it allows any activity related to audience segmentation, communication control, and marketing automation, among others, to be done with ease thanks to all the features and functions it integrates. The marketing automation it provides has been one of the strongest points of this tool. It has saved us a lot of time and money. Cons There is a learning curve when starting to use the product, which is normal for a tool so rich in CRM and marketing functionalities. In terms of analytics, there is room for improvement. Finally, it could be more flexible to integrate with third-party tools, but that is more limited. Review Source Response from Thryv August 29, 2023 Hello Steve, We're glad to hear that Keap has saved you time and money! We love hearing about businesses that take advantage of a wide variety of our features. We appreciate your feedback on the learning curve and potential improvements in analytics and third-party integrations. Overall, we're thrilled that Keap has proven to be an exceptional tool, streamlining your daily operations and providing excellent value for your organization. JB John B. Owner Information Technology and Services Used the software for: 2+ years ### "Keap max classic. Some pluses, some minuses" September 13, 2023 5.0 Excellent. For a decade I've used it and there's always been a way to do what I needed to (sometimes with integrations but it's big enough that most integrate with it). Pros It's campaign builder is flexible and can accomplish most marketing and work flow automations a company could think of. Cons Max Classic is complicated comparatively and has a high learning curve. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Ontraport](https://www.capterra.com/p/220784/Ontraport/) Reason for choosing Keap Campaign builder Review Source Response from Thryv September 28, 2023 Hello John! Thank you for being a customer of ours for a decade! We appreciate you sharing your experience and are happy to hear that you find Keap excellent! Ely D. Owner Marketing and Advertising Used the software for: 2+ years ### "They used to be the only game in town" October 9, 2023 3.0 For years, it was a great platform but they just kept making decisions that really were not in the interest of their users and year after year of promises to make things better it felt like an abusive relationship. Pros Because they were the first real CRM/email system of its kind, I was an early user and advocate.They set the stage for a lot of platforms you see out there now and for the longest time it was the backbone of my business. Cons Thier support team has been almost useless. I've been a power user for years, and most of the time trying to get help if there was an issue was like dealing with a toddler.Sorry to be rough, but it's true. It got really frustrating, and I just couldn't take it anymore.I've been a user since 2007 and it was a hard day when I finally just couldn't put up with them anymore. Reason for choosing Keap When I joined, there wasn't really any competition. Review Source Response from Thryv October 26, 2023 Thank you for taking the time to share your thoughts. It's wonderful to hear that you were an early adopter and advocate of Keap. We're sorry to hear about your frustrations with our support team. We're continuously working to improve our services and user experience. We understand how important it is to have an effective support team. If you ever decide to give Keap another try, we hope you'll notice the positive changes we've made. Your long-time support has been greatly appreciated, and we'd love the opportunity to win back your trust. If you have any further comments or suggestions, please feel free to share them with us. We wish you the best in your business endeavors. Rachel M. System Engineer Information Technology and Services Used the software for: 1-2 years ### "It's great that KEAP can keep track of my clients' information" June 20, 2023 4.0 Keap is our primary customer relationship management tool, and it stores not only marketing and sales data but also details on our customers' accounts, such as their plans, employees, invoices, subscriptions, and more. Pros The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again. Some reports may long for additional features common to all reports, but overall the feature set is quite enough. Cons It might be difficult to keep track of the background of changes made to corporate paperwork, client paperwork, subscription paperwork, etc. While this is not unprecedented, there are situations when knowing who changed a subscription or configuration is essential but cannot be identified in Keap. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/) Keap has been quite useful in reducing the amount of effort and time spent on follow-up chores and new customer onboarding. I'm thrilled that automation will allow us to provide superior service to each of our clients without double our current workload. Review Source Response from Thryv June 22, 2023 Hello Rachel, We appreciate you taking the time to share your experience with Keap! We're glad to hear that using Keap has helped reduce the amount of time and effort spent on follow-up. Thank you for the feedback regarding being able to see more User actions. We went ahead and submitted that as feedback on your behalf. Saskia M. Senior Director Sales Marketing Restaurants Used the software for: 1-2 years ### "All the finest at one convenient location." August 8, 2023 5.0 Keap helps us streamline our CRM procedures, thus it's in regular use here. Keap aids us in solving company issues including lead management, marketing campaign automation, and client communication management. We want to use Keap to improve productivity and patron happiness by collecting and following up on leads, monitoring sales activity, and keeping in touch with patrons on an individual basis. Pros You may program your advertising push with keap. The system automatically stores the produced leads where users may access them. The administrator may monitor every aspect of the delivered emails, from when they were opened to which links were clicked and for how long. The information provided here will allow users to adjust their campaign accordingly. Cons There are per-customer and per-subscriber costs for integrating keap with other applications. In exchange for a restricted number of users and page views, it offers free data movement. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) Keap is great for SMB owners who need to save time, stay more organized, and boost sales. For instant information retrieval, the automation of routine processes, and complete visibility into the client lifecycle at all times. Review Source Response from Thryv August 10, 2023 Hello Saskia! We're so happy to hear that Keap has been helpful to you and your business! Thank you for taking the time to leave us a review. RB Richard B. Chief Strategist Marketing and Advertising Used the software for: 2+ years ### "A fabulous CRM for professionals, consultants, and small business owners" September 8, 2022 5.0 I've had a few tech issues with the software over the years. Often I can get the help I need via online chat but when there is a bigger problem I'll call in and a support tech will walk me through it. Very pleased with Keap Support. Pros I've been using the software since 2008 and absolutely love it. We've leveraged the software to grow several businesses including 10Xing one of them in just 39 months. Cons The software is EXTREMELY powerful but the trade-off is that there is some complexity and a bit of a learning curve. There are simple programs like ContantContact and Mailchimp and they're ok but if you really want a powerful way to grow your business those lightweight options are not going to get you there - you need something more robust. Review Source Response from Thryv September 16, 2022 Hi Richard, Thank you so much for taking the time to leave a review! I'm glad to hear that Keap has helped you grow several businesses and that our support is able to meet your needs effectively. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.