# Page 7 | Keap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Keap the right Email Marketing solution for you? Explore 1298 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76390/Infusionsoft/reviews --- Keap 4.1 (1298) [View alternatives](https://www.capterra.com/p/76390/Infusionsoft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Keap ## Showing most helpful reviews Showing 151-175 of 1298 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Investment Advisor Representative of Voya Financial Advisors Financial Services Used the software for: 2+ years ### "If you have the patience to figure it out, it's FANTASTIC" February 1, 2019 5.0 Infusionsoft has hands down the most robust automated campaign capabilities, be it difficult to learn, if they are built correctly they are brilliant. The customer service and extremely expensive training is fantastic. Overall it brought a lot of value to our business. Pros The automation campaigns you can build inside this program are unreal. Vast amount of marketing and scheduling programs that integrate. The CRM is very powerful and allows for lead scoring which I found very helpful. Also surprised at how quick and smooth it ran considering how many people we had using it at once. Cons It is complicated to learn and very expensive when not considering your ROI. I did the kickstarter package which was insanely expensive but worth every penny. It could definitely improve upon email templates - they aren't very catchy and I would really love if they didn't stick their brand on them. Rather then using their template library we made our own. Lacks split testing capabilities. Review Source Tiffany L. Founder Professional Training & Coaching Used the software for: 1-2 years ### "Worth the money" August 28, 2023 5.0 If you can afford it, GET IT. Period. You will not regret it. Pros Literally almost everything! I won a year subscription from participating in a conference and it was literally everything I needed in one place. The customer support team was SOOOOO helpful. I mean literally you can get someone on the phone to talk to EASILY! As you can imaging this is very important when you are new to using such a large and robust platform! Cons The only thing was the price. Now, do not get me wrong it was totally worth it. But at the time I was just starting my business and could not afford to continue. Review Source Response from Keap August 29, 2023 Hello Tiffany, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your time with Keap. We wish you and your business the best! SG Seb G. Partner Marketing and Advertising Used the software for: 2+ years ### "We've used Keap for years, because it's the best marketing CRM out there" October 4, 2022 5.0 We're engaging more than ever with our audience, growing our list, and using the email marketing software to get emails out of the door, and sales in. Pros It's easy to use, the marketing automation is first class, and the lead scoring allows us to score our prospects. It also integrates with Wistia, which is fantastic to video tracking. Cons I feel like the campaign builder is the hardest bit to get your head around, but once you have, it's incredibly powerful. Occasionally there are little glitches, but that's the case with any software this powerful. Review Source Response from Keap October 7, 2022 Hi Seb, Thank you so much for taking the time to leave a review! I'm glad to hear that Keap is easy for you to utilize and is helping you to engage more with your audience. AS Austin S. Founder Management Consulting Used the software for: 6-12 months ### "Solid Tool for Small Businesses" June 6, 2017 3.0 Pros Infusionsoft isn't a perfect tool, but it's a solid choice for a small business without ambitions to scale rapidly (i.e. think accounting firm, not tech startup). The "all-in-one" nature of the tools is excellent as it simplifies marketing and sales operations for businesses without the resources to hire a dedicated person to manage disparate solutions and the integrations needed to make them interact. The campaign builder is pretty easy-to-use, the landing page editor is making serious strides, and the email editor is pretty great and requires zero HTML/CSS knowledge. The referral module is useful, especially for businesses just wanting a simple affiliate program. While I have a few gripes with the API, the available integrations are impressive. Some in the space (read: Zoho) really limit these as they want to force your hand to use their solutions, Infusionsoft doesn't. They offer a landing page builder but provide a great LeadPages integration. They offer eComm, but offer a great Shopify integration. Their consultant/partner network is impressive as well. Lots of specialized help available for customers who want it. Cons The campaign builder is great for a novice (i.e. the target market) but limiting for a more advanced user. I.e, you can't spark an action from an opened email or field value changing. The lead scoring isn't flexible, which is limiting for an organization with unique needs or a clear vision. The shopping cart and storefront builder aren't what I would call slick or flexible but hey.. they integrate with Shopify and many others if you need better. The USPS shipping integration leaves a lot to be desired, real-time estimates would be great. The CRM has almost no customization. Simply being able to hide unwanted fields would be a huge benefit to usability. Review Source TS Tammy S. director Performing Arts Used the software for: 1-2 years ### "Keap was not a keeper for us" June 5, 2023 3.0 Happy to see it go Pros it was a bit clunky but not a horrible program to use Cons It felt as if easy modifications would have really increased the ease of use, but they were never made. Reason for choosing Keap The marketing firm we were outsourcing some projects to required that we use Keap. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The marketing firm we were outsourcing some projects to required that we use Keap. Review Source Response from Keap June 9, 2023 Hello Tammy, We're sorry to hear that Keap wasn't a good fit for your business. We appreciate the feedback and wish you well in your future endeavors! Tiffani Z. Director Of Operations Professional Training & Coaching Used the software for: 1-2 years ### "Offers a lot and not enough at the same time." August 27, 2019 4.0 Overall it does what it advertises to do and then more, it is ideal for company owners and will help you manage your customers and keep your site organized. It can be over complicated and gets messy fast! Tier 1 tech support was something I outgrew pretty quickly and can only really help with the basics (which is actually a lot). Pros This program does so much! It helps you maintain your contacts, market, automate, sell, track analytics, organize products and manage a team! Cons Sometimes it does soooo much it is a little over complicated! Then just when you think it does it all you hit a roadblock and you can’t get it to do what you want it to do! Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Keap N/A Review Source Response from Keap August 29, 2019 Thank you for your feedback. We are so glad you have been able to use Infusionsoft to automate your business! We're sorry that you are finding it a bit difficult to use. We do offer coaching services as well as Partners who assist with implementation. You can find those resources here: https://marketplace.infusionsoft.com/home All the best, Paige, Social Media Specialist at Keap VR Verified Reviewer Director of Technology & Education Real Estate Used the software for: 2+ years ### "Amazing Software and Outstanding Support and Training" May 17, 2019 5.0 We use InfusionSoft to stay in front of customers and our agents. Love the ability to send out not only emails but text messages and phone calls. Now we're getting into the E-commerce tools . Pros Keap can do just about anything! The CRM, marketing, and sales automation tools know no limits. It's truly amazing and I know I'm barely utilizing all the tools. Also, the customer support is absolutely GREAT! They answer all chat requests in a very timely manner and are extremely helpful. They usually send a video showing you just what you need to do or what you did wrong!! Cons The software has so much going on I tend to get a little lost when creating a new project. I'm totally "self" taught and most likely need a little (lot) of training. Review Source Response from Keap May 20, 2019 Hi There, Wow, thank you so much for the high marks. We love hearing from customers that they have had a positive experience with our customer service support team and that you are using so much of our platform! Cheers, Sarah, Keap Advocacy Manager CY Crystal Y. Wedding Officiant Think Tanks Used the software for: 2+ years ### "Porsche of CRM's" May 18, 2019 5.0 They've been super supportive and helpful. Whenever I've had problems understanding anything, even when my mother passed on, they were very allowing and there for me. The people in chat and in customer support are always always patient, knowledgeable and friendly. I talk with them often! I can't say enough how helpful they are. Pros I wish I knew how to use all of it. There's always a new function that it can do to save me time. Since I don't have a team, Keap is like my own secretary, streamlining functions. Cons It takes so long to set up. The look of emails is very flat and uninteresting. Word processing in the individual letters I send out takes forever. It's definitely not a great place to write letters. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Keap A lot of the big names in marketing always had "Infusionsoft" at the bottom of their emails so I knew they must know something I didn't. When I decided to try it out, I was thinking big, probably too big. I believed it would help my business grow. (It hasn't YET but I still am able to do more with Infusionsoft.) Once campaigns are set up and the kinks worked out I love watching them work for me. Review Source VR Verified Reviewer Customer Success Manager/Solutions Consultant Computer Software Used the software for: 2+ years ### "Basic CRM" January 18, 2019 4.0 Infusionsoft is a great tool for managing the sales pipe. Pros I like that you can build things out. It has a lot of features that you can customize and tag clients. You can also send emails and drop campaigns to incentivize prospective clients. It's great as a sales pipeline tool and makes it easy to see where your customers are at in the funnel. Cons There's not much on the post-sale/success end. We tried creating tags as a workaround to the sales process. We like to keep them as marked "customer" so we can send marketing emails but we also have post-sale stages that are harder to track. It would be nice if there were more success oriented features that could help us use the tool for retention. They could be in there, but we just don't know about them. I also had a hard time sending some emails to specific groups of people. Again, could have been something I was doing wrong but it wasn't obvious. Review Source BK Brad K. CRM Analyst/Consultant Computer Software Used the software for: 1-2 years ### "All in one CRM!! Solid for small businesses!" March 14, 2018 4.0 Infusionsoft is a solid choice for a small business without ambitions to scale rapidly (i.e. think accounting firm, not tech startup). Pros As a CRM Analyst/Consultant, most of my projects are helping companies administrated and implemented different types of CRMS and marketing software. So I have the chance to research and test a multitude of CRM's and Marketing Software for the past several years and Infusionsoft is one of my favorites. I have helped two small companies(around 20-30 employees)implement this product from start to finish. I have very impressed on how robust and strong this CRM really is. With this software, you can create a software stack with different add-ons which can accomplish almost anything. There are programs that help with scheduling, membership sites, integration with Facebook audiences, text messaging and countless others. Infusionsoft has an API that is easy to use and integrate with other systems you may be using. For the price, I would say this is an all in one CRM tool. Another great feature that Infusionsoft offers is the ability to create mobile-responsive landing pages and pairing this automation with a CRM with robust capability for sales follow-up is what creates the value and you also get the ability to generate e-commerce and tracking reports. I would definitely recommend this product. Cons Infusionsoft only includes the basic Lead Generation reports. If you want to generate the true ROI reports it will require you to purchase add-ons, such as Wicked Reports. I would say that these reports are critical for understanding where your leads are generated and how to refine your marketing. Review Source ML Mike L. President Health, Wellness and Fitness Used the software for: 2+ years ### "Keap Review" July 19, 2022 4.0 Good in the beginning but changes made it complicated sometimes. Pros Automation. Leads follow labeled categories. Cons Frequently changed systems and methods. Little Learning curve. Reason for choosing Keap At first the automation. Review Source Response from Keap July 20, 2022 Hi Mike, Thank you so much for taking the time to leave a review. We're glad to hear Keap's feature set is effective for your business. I'm sorry to hear that changes to our product have made things more difficult for you. I encourage you to take advantage of our live events and help pages to help you get more acclimated to your Keap app. Ashlie P. Holistic Health Practitioner / Personal Trainer / Essential Oil Expert Used the software for: 2+ years ### "Great all in one software with a bit of a learning curve" May 9, 2018 4.0 I have multiple divisions of my company and am able to market to specific segments appropriately with little headache. The time saved in having e-commerce, CRM, automation, and affiliate platforms contained within has saved time and money. I am really hoping Infusionsoft steps up their game in the next year. Pros That I am able to house my CRM, autoresponder, marketing automation, e-commerce, and affiliate platform all from the same software which means that automatically all of those pieces work together flawlessly. Cons There is definitely room for improvement in the e-commerce area of Infusionsoft. I am disappointed that the storefront is so limited in that capabilities to only show certain offerings. In my opinion, this creates an additional step for those who don't what every single item they sell or have available to be shown, and for the price of the software, they should really be improving on the function of the e-commerce system. Review Source VR Verified Reviewer Information Technology and Services Used the software for: 6-12 months ### "If you are a SME, Infusionsoft is not for you." July 10, 2015 1.0 The problem of this product is, Infusionsoft pays $500 referral fee to the person introduce to them. So a lot of contractors will say that infusionsoft is good. But those contractor may only know how to use 5% of the product, which is similar to other lower cost competitors which pays less referral fees. And when you want to cancel, my experience is they will skip your emails. Here is our story: Infusionsoft charges $2000 start up cost +$299 per month of service fee, the Sales says if it is not for us, they will do something to credit the upfront $2000 back to us. After our company used it for a month we emailed Sales saying infusionsoft is not for us, he says that he will forward the message to customer service. We haven't heard from infusionsoft again, we have followed up with Sales with no reply. Our credit card is billed month after month, which forced us to call my credit card to cancel the card. Then someone from Infusionsoft customer service emailed us saying we have unpaid balance. We asked him to communicate with Sales and credit us back for the months that we didn't use. The customer service rep disappeared again. I personally would not recommend any company to use their service. - Most companies would not need such a BIG solution. If you are big enough you will go to SAP. - Their $500 referral fee, and false sales promises is not someone would look for. - Don't worry about cancelling with them, they skip these emails. Pros Their sales person is really good at hooking you up with the product. Cons They pay $500 referral fee to affiliates for introductions. So if you hire outside consultants, they would hook you up with infusionsoft for the referral fee. Which is not in favour of your business position. Moreover their sales person will give false promises to get your business. And you will have a hard time trying to cancel your subscriptions. Review Source Osiano Z. Gestion clientèle Import and Export Used the software for: 6-12 months ### "Gestion facile de la relation client" October 20, 2023 4.0 Pros Keap est un logiciel facile à utiliser qui me permet d'économiser de l'argent et de gagner du temps, propose de nombreuses intégrations et permet également grâce à ses fonctionnalités d'assurer le suivi des clients. Cons C'est un logiciel qui coûte très cher et n'est pas disponible dans tous les pays Review Source Response from Keap December 5, 2023 Hello Osiano, Thank you for taking the time to leave us a review. We're happy to hear that Keap has saved you money and time! We appreciate your feedback regarding cost and availability. Becoming available in more countries is on our road map. Anicet L. Gestion des clients Broadcast Media Used the software for: 1-2 years ### "Un outil très formidable" October 27, 2023 4.0 Pros Une plateforme très simple et facile à utiliser, Keap est un logiciel qui nous a permis l'automatisation des ventes, suivre les clients, suivre les revenus en un seul endroit. C'est un excellent logiciel qui nous a permis de faire le suivi des clients. Cons Si votre entreprise n'a pas pu atteindre au moins 500 contacts, alors Keap n'a pas été conçu pour vous. Review Source Response from Keap October 31, 2023 Hi Anicet, Thank you for taking the time to leave us a review! Doug K. Owner, Entrepreneur Used the software for: 2+ years ### "I automate my law practice marketing, internal processes, and long-term nurture. " April 30, 2018 5.0 Since adding Infusiosnoft my business has doubled and my time at the office dropped by a full day a week. I could do even more, but, why? Life isn't just about the money but also about control of my time and life. Pros The customer support is very good, with quick answers, on-the-phone assistance, chats, and even Facebook groups. But, the functions are outstanding ... I can do almost anything I can imagine from end-to-end in my law practice. Cons I'd like to be able to place merge fields from the campaign (such as event name or date) into the landing pages. But, that is a minor annoyance in an outstanding product. Review Source VR Verified Reviewer Marketing Manager/ Graphic Designer Construction Used the software for: 2+ years ### "We are currently using Infusionsoft to manage our leads and emarketing campaigns " October 5, 2017 4.0 Pros User interface Infusionsoft has one of the best-designed user interfaces in the marketing automation industry. Their visual campaign builder makes crafting even the most complex of nurturing sequences both fun and intuitive. Great support & training. And easy to manage leads with our automated emails we have created. Cons The reporting is lacking. It's not as visual as many other CRM systems out there, which is becoming a common requirement. Despite the great functionality, the pricing is somewhat steep for small businesses. You must purchase a Kickstart service package, which includes a personal coaching mentor who evaluates your current business/marketing style, helps you understand Infusionsoft, and generally aims to improve your business and I've heard this is actually helpful, but nonetheless it's a hefty cost or small businesses. Review Source Rovindas K. PDG Government Administration Used the software for: 2+ years ### "Un bon logiciel " November 27, 2023 5.0 Pros C'est un bon logiciel face à ses fonctionnalités qui sont très géniales, il permet de gérer mes comptes et aussi de gérer mes prises de rendez-vous avec ma clientèle Cons Ne fonctionne pas sans une connexion internet Review Source Response from Keap December 5, 2023 Hello Rovindas, Thank you for leaving us a review! We're glad to hear that you've been using Keap to manage your accounts and appointments with customers. Thank you for being a customer for over two years! We appreciate you. JDD Joane DanElle D. CEO, Brand Strategist and Coach/Mentor Marketing and Advertising Used the software for: Less than 6 months ### "Designed for advanced marketers!" August 9, 2022 4.0 Overall, I see the benefits of Keap/Infusionsoft and if I had the big budget to hire someone to set it all up, I can see how powerful it could be. But unfortunately, I was sold a solution that I was no where near ready for. I think this is perfect for the advanced marketer who has plenty of experience with funnels, CRM, automation etc. Unfortunately for me, it was too much, too soon! Pros I loved how it was an all-in-one platform! Cons It was incredibly hard to set up and use because the sales person forgot to mention that it was a robust solution for the more experienced marketer. So when I was first learning to create funnels, Keap/Infusionsoft was just too advanced for me. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Ontraport](https://www.capterra.com/p/220784/Ontraport/)[Kartra](https://www.capterra.com/p/184946/Kartra/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Keap It seemed like the best option at the time, however, I didn't realize how advanced I had to be (at the time). Switched from [Ontraport](https://www.capterra.com/p/220784/Ontraport/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was looking for an all-in-one marketing platform. Review Source Response from Keap August 16, 2022 Hi Joane, I'm sorry to hear that you found Keap difficult to set up in your business. I encourage you to check out some of our resources - including our onboarding coaching options, our live events designed to help you in your Keap app (https://keap.com/resources/events) and the Keap help center (https://help.keap.com/help) to get better acclimated in your app. AD Angelena D. Account Manager Staffing and Recruiting Used the software for: 1-2 years ### "Very helpful and enlightening" March 5, 2019 5.0 Despite its complexity, I recommend it to everyone, as I’ve experienced more major problems with other similar tools. Infusionsoft is suitable for people who have lots of contacts, like potential marketing leads, or customers. It is very convenient for broadcasting messages and organizing campaigns to cover multiple addresses. Pros I love the ton of possibilities this software offers, as well as its functionality. The interface is just infinite. It’s easily adjusted to your individual needs in business – the customization is just breathtaking. I was able to create a lot of action calls thanks to lead database management. I also learned a lot about process flows and how it’s related to making your business go forward. Setup requires some time and effort, but it’s all worth it. Saved a lot of my time. Everything is automated – your emails, your broadcasts etc. Learning curve a bit steep. You can integrate Infusionsoft with other software, like Google Sheets, to increase productivity in acquiring lead data. Cons While mostly I commend this software, especially for the wide range of features it gives, I don’t particularly like the new landing page design – although friendly, it makes you feel a bit limited. At the start, I had a lot of problems figuring out what to actually do with all this software. Even the available tutorial didn’t cover all my needs, so I had to self-train to get everything I wanted from Infusionsoft. Review Source VR Verified Reviewer Luxury Partnership Coordinator Wireless Used the software for: 6-12 months ### "I see the value but ..." October 3, 2018 5.0 Good, but not great. Decided not to continue past the initial year commitment purely because we do not have the man power to successfully implement and run the software seamlessly. Pros The customizability is a wonderful feature, especially if you're a business that doesn't typically fit into one of the easy business categories (finance, medical, engineer, etc.). Everything was super organized and you can tell the software is just excellently developed. Also, I could definitely see how helpful, "smart", and different from other CRM softwares Infusionsoft could be once you had everything set up and running smoothly. Cons Everything about Infusionsoft is COMPLETELY customizable; which is really great, but also then a lot of work. I'm from a very small company (less than 10 people) and for us, it was almost too customizable because of how much time and training was required. For a company that is larger, or has an entire IT department, it would probably be a wonderful option. For us, it ended up being a con because after the 5 week training program, multiple books purchased, and literally months spent devoted to the software, it still wasn't up and running like a well oiled machine. Yes, we could have put in more time, but since we are a small company without a designated department for IT, it was taking too much time away from other jobs and tasks. Also, it is much more expensive than a lot of other similar softwares on the market and at least when we signed up, you had to sign a year long contract. Review Source MM Marisa M. Head Badass E-Learning Used the software for: Less than 6 months ### "Total Fan!" August 18, 2022 5.0 I have been VERY impressed with the support and onboarding process Keap has and really like how user friendlily most of the user interface is. Pros I like how many services are rolled into one software here so I was able to cancel several other subscriptions and roll them all into just Keap! Cons There are some little holes I've noticed in what I am looking for that has me using other programs. That's to be expected though and I haven't been upset or surprised I need to keep other software subscriptions too. No one program can do absolutely everything for everyone's specific needs. Reason for choosing Keap I liked the price-point, customer service + coaching, and services available. Switched from [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[monday.com](https://www.capterra.com/p/147657/monday-com/) I was able to consolidate several different softwares into just 1 which is lovely and helps reduce complexity! Review Source Response from Keap August 25, 2022 Hi Marisa, Thank you so much for taking the time to leave a review! I'm glad to hear that Keap is a great solution for many different functions within your business. KW Karly W. Realtor Real Estate Used the software for: Less than 6 months ### "Keap would be ok if you have programming experience" April 20, 2023 1.0 It took me more time to work ON keap than work on my business. Pros Hand on training to get set up was appealing. Customizable functionality. Cons Keap did not really integrate with anything, so all of the contacts had to be manually added. If you wanted it to do anything you had to build out the automation and I had no experience with programming. When I told them it was not working they kept all my money and would not even give me a partial refund. DO NOT sign up for a year until you KNOW it is going to work for you. I was told I could use my cell phone for the text and calling function and then when I went to set it up I was advised not to. After paying for one on one training I had gotten no where after 3 of my sessions. They were going to try to figure out how to do a few thing in between our appointments and then when we would meet again they would not have done it and acted like I should devise a work around. Reason for choosing Keap I thought that it would do it ALL, but really it would do it ALL if I figured out how to program. I am a one person business, I do not have time to build out an entire back end program. I need some intuitive tools. Review Source Response from Keap May 8, 2023 Hello Karly, We're sorry to hear that you weren't better supported during your set up period. We'd like to look into your experience further. Can you please email socialsupport@keap.com with your information so that we can look up your account? JR John R. Owner/Operator Marketing and Advertising Used the software for: 2+ years ### "Customer Service or Sales CRMs" November 10, 2016 5.0 Looking at most CRMs the database aspect is pretty much the same from one to another. What I have found is that most are slightly better setup for sales than for customer service. Without diminishing the importance of sales (we all need them, all the time) we are a customer service-based company and follow many qualitative data points of customer satisfaction and comments. We use them to keep track of current service levels and to anticipate the needs of our clients. InfusionSoft has been very good at helping us identify these data and prepare them for analysis. SalesForce is not as friendly to helping us find and use them. I take nothing away from SalesForce and a robust sales program for medium and large operations, however small to medium businesses that are driven by customer service more than sales will find that InfusionSoft is more tho their liking. As for the value, both are reasonable in terms of ROI, but InfusionSoft is less costly and has a much softer, more relaxed sales team. After sale, InfusionSoft is outstanding in helping capture complex, less obvious data about our clients. InfusionSoft represents the concierge service level that so many businesses are trying to develop and maintain with their customer base. Pros The people of InfusionSoft know how to help customize their software to whatever you want to follow, no matter how unconventional it is. They work hard at through free of cost assistance to leverage their program to the clients benefit. They have a large and deep community of users that help enrich the users' experience. Cons Its integration is less ubiquitous than that of SalesForce, but is growing constantly. Review Source VR Verified Reviewer Marketing & Business Intelligence Assistant Architecture & Planning Used the software for: 2+ years ### "Infusionsoft for small business use" September 17, 2018 5.0 Pros Infusionsoft has just about everything you could need in one convenient place. It allows you to personalize your dashboard and view whatever information is most pertinent for your company. For us, it's a great way to organize and store our customer information. Cons I wish it had a better tutorial/how to section. There are a ton of features in Infusionsoft, and a detailed how-to would help you to learn to utilize these in the best way possible for your business. Review Source Response from Keap September 18, 2018 Hi There, Thank you very much for the high marks and feedback! Incidentally, our product developers are working on in-app tutorials and help right now. You should see some great resources there in the very near future. You are always welcome to use our Customer Support line and Chat if you need fast help, as well! They are always there to walk you through functionality. Cheers & thanks again! Sarah, Advocacy Manager Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.