--- title: "Gladstone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gladstone Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more." source_url: "https://www.capterra.com/p/76559/Plus2/" page_type: "product" language: "en" --- # Gladstone Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gladstone ## What is Gladstone? We partner with the leading leisure Enterprises, Trusts & Universities across the UK and Ireland. Our modular platform includes; online booking/joining, self-service kiosks, member management, POS, prospecting, access controls, debit and credit card payment processing, loyalty, rewards, and more. Gladstone delivers everything from the club door to gym floor and everything in between. ## What is Gladstone used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Club Management](https://www.capterra.com/club-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £9999 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gladstone?[Manage this product listing](https://www.g2.com/products/gladstone/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gladstone 4.6 (11) VS. [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting Price £9999 Other, Per Year Starting Price $780 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.6 (206) Value For Money 4.0 (11) Value For Money 4.7 (179) Customer Service 4.8 (11) Customer Service 4.7 (190) ## Gladstone alternatives [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) [4.4 (129)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/) Starting price $144.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/54308/EZFacility-Club-Management/) [Omnify](https://www.capterra.com/p/149645/Omnify/) [4.4 (100)](https://www.capterra.com/p/149645/Omnify/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149645/Omnify/) ## FAQs about Gladstone Overview ### Which roles and teams benefit most from Gladstone? Gladstone is most used by leisure centre managers, sports facility teams, and swimming pool operators who need to manage bookings, memberships, and daily venue operations. IT leaders and systems administrators rely on it for system oversight and integrations, while executives use it to monitor commercial performance, service delivery, and operational efficiency. Answer based on 11 reviews Overview ### What company size and specific industries is Gladstone built for? Gladstone is designed for leisure operators of all sizes, from smaller organizations to larger enterprises, across public sector organizations, leisure trusts, private clubs, universities, and schools. It is built for leisure-focused groups that need software suited to managing facilities and services in these sectors. Features and Usability ### What are the key features of Gladstone? Gladstone offers membership management, member accounts, member directory, and membership renewals, plus client and customer databases. It also includes class scheduling, booking management, and automated scheduling, along with billing and invoicing, payment processing, recurring subscription billing, reporting and statistics, access controls and permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Gladstone offer? Gladstone offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference materials, and videos allow self-paced viewing. Getting Started and Support ### What customer support options does Gladstone offer? Gladstone provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support experience, only the listed channels can be confirmed. The support setup is straightforward on paper, but no user evidence is available about response speed or helpfulness. ## Features AI summary Based on 4,125 Parks and Recreation reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) Gladstone supports all three features that reviewers rate most highly: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records accurate and up to date, and handle transactions efficiently, allowing teams to run day-to-day membership operations with less manual work and better visibility. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Attendance Management Manage attendance for classes, shifts, meetings, or events Gladstone 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (11) 4.2 Based on 11 reviews ## Pricing Value for money 4.0 (11) Basic £9,999 Other,Per Year Value for money 4.0 (11) 4.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KF kerry F. Business Systems Officer Leisure, Travel & Tourism ### "G360 Views" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2019 To be fair my personal experience was somewhat challenging as our internal infrastructure was possibly not capable of managing the software product which led to a plethora of issues.. I feel that maybe our server capacity and internal structures should have been thoroughly vetted by both Gladstone and our IT before we ran with a software product that relied on a strong/vast server capacity. The use when everything was finally resolved (bar a couple of outstanding bugs) was brilliant. I will maintain, as I always do, Gladstone tech support are fantastic and were nothing but patient, understanding and helpful. You have some outstanding support staff!! Pros The ease of use - on a basic level for day to day operations this application works across all user levels from the more nervous to the most capable. Each user trained has been able to navigate around G360 with a degree of confidence. Cons The limited back office functions - the need to navigate between two systems (eg booking sheets, transferring a class) is time consuming and frustrating for front end users, there is a feeling amongst some that needing to use two systems is inefficient. Reasons for choosing Gladstone n/a Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IH Ian H. IT & Systems Manager Sports ### "On the right track!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 28, 2019 Pros I like that the software is now web based and the new functionality within 360. Also the ability now to run the software on tablets and mobile devices. Cons The main issue currently is the lack of booking sheets within 360 - however after being at the last alliance meeting - it was good to see that booking sheets had been developed and would be available in a forthcoming release. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Martin G. Chief Executive Leisure, Travel & Tourism ### "Best of Breed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2019 Gladstone are a crucial partner for tmactive in terms of our interface with the customer, staff use and business analysis. I believe that they are ahead of the rest of the UK market in working that partnership for mutual benefit. I find them easy to work with, responsive and well integrated with our sector. The desire to scan the horizon looking for future requirements and engaging their customer in that process is second to none. Pros I think Gladstone software is increasingly intuitive to use and has the features and functionality required for the leisure industry. We are currently using Plus 2 with ambition to evolving to 360 in line with future need. Cons Nothing really. We are aware of advanced iterations of the current products and hope to move in the near future. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Andrea O. Commercial director Health, Wellness and Fitness ### "Helpful staff, system does the job" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 28, 2019 Having a proactive account manager does help, Customer executive has done all that he can to ensure we are using the platforms more effectively, the recommendations he has made have improved use and outputs Pros The system does support the day to day running of thy leisure facilities we operate. Cons There are many plug ins and connected platforms that do impact on the seamless processes, whilst the support teams do all that they can to help functionality this could be improved Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TG Tracy G. Sports Facilities Manager Higher Education ### "Gladstone360" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 28, 2019 Quite positive. Had a few issues due to thread needle when setting up. Look and feel of the new front end is good. looks easy to use and is intuitive. a bit clunky having to still use Plus 2 for booking checks etc. Pros the look and feel of the front end. ease of improvement through the screens ability to make refund/amendments without logging out someone completely and then logging in someone else with authority. easy customisation ability to multi book activities and make multiple account payments. Cons doesn't connect to the plus 2 bookings sheets difficulty in finding booking activities - reception team don't always know which section some items come up under - on plus2 you went to the area and it was there. would prefer easier access to add card/bands to accounts. can't get a duplicate print receipt unless changing to another screen - would be better if had the option on the EPOS screen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Stevie P. Business Systems Analyst Leisure, Travel & Tourism ### "Future Forward Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 We previously used several software solutions for different areas of the business, but we have been able to migrate all of these business areas into the Gladstone product suite. This has made our overall processes and management more efficient as we have all of our business streams in a single database. Pros Many of our business streams are managed within the Gladstone product suite, so it's imperative that we can access the data in as much detail as possible. The reporting functionality (eyeQ) is comprehensive and enables us to effectively analyse our business streams in a streamlined and accurate way, which benefits the entire business. Cons The initial Plus2 platform hadn't had any major developments in recent years, which was disappointing. However this was due to all of the developments that were being made to create the Gladstone 360 environment, which is being developed and improved regularly. Reasons for choosing Gladstone There was no other software solution that was versatile enough to manage as many of our business streams as the Gladstone suite can. Gladstone has been our main CRM supplier for nearly 20 years. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Keiron B. CTO Leisure, Travel & Tourism ### "Review of Gladstone360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2019 My experience with Gladstone360 has been excellent and we have been steadly rolling it our to our business over the last year, with Gladstones assistance. Pros The software is easy to use and can be rolled out in exisiting environments, which means a low cost to get the software operational with end users. Cons Continued development of the software has been an issues, with Gladstone favouring launching new products rather than continuing the development of this product. Reasons for choosing Gladstone Gladstone is a far superior product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Martin C. Head of IT/Facilities Assistant Leisure, Travel & Tourism ### "The leading industry software - and rightly so!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2019 Pros Capbilities of the software - does everything we need it to do (and more as it happens) Cons Configuration can sometimes be complicated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GH Gayle H. Manager of a swimming pool Leisure, Travel & Tourism ### "Membership" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2019 Excellent Pros Very easy to use. System is very good for updating memberships Cons We offer a six week membership offer. The family one always causes an issue on renewal date as we have to sell it through the gold bar - pick family monthly and then change the dates to make it a six week offer Reasons for choosing Gladstone It was the software that was always used in this building. I started here 19 year's ago and have been working with it since. :) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DT Dean T. Centre Manager Leisure, Travel & Tourism ### "G360" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2019 Love it, looking forward to getting touch screens for reception Pros I like the aspect, integration with ipads make it really easy to check members in. Cons Booking sheets. Once we have these we wont need Plus 2. Using both gets confusing. Moving members from the waiting list to a free'd up space in the class easier in plus 2 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/76559/Plus2/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.