BizFlow

BizFlow Plus BPM Suite

4 / 5 2 reviews

Who Uses This Software?

Using lean principles, agile techniques, and proven technology, BizFlow partners with customers through the business process transformation life-cycle to deliver value-driven solutions.


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $50,000.00/year/user
  • Pricing Details
    On-Premise - SW + MX Cloud-Annual subscription
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BizFlow
  • www.bizflow.com/
  • Founded 1991
  • United States

About BizFlow Plus BPM Suite

BizFlow Plus BPM software is an business process management suite for rapidly designing, implementing, deploying, and optimizing enterprise solutions. As BizFlow Plus supports both structured and dynamic (unstructured, non-routine, unexpected, situational) work interactions, the software can be used for both BPM and Case Management applications. The suite includes integrated modeling, web-based forms design and development, reporting and analytic dashboards.


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BizFlow Plus BPM Suite Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

BizFlow Plus BPM Suite Reviews

Solid Product for BPM and Case Management

Sep 08, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having worked with many BPM and ECM products over the past 20 years, I have found the BizFlow Plus BPM Suite and Case Management framework to provide an extensive set of out-of-the-box functionality that accelerates the appdev life cycle. Business Analysts can quickly get projects started with process modeling, forms design, and wizard-driven UI configuration. For straight through processing, developers can use pre-configured APIs. I especially like the Event Response Adaptor which listens to external data sources to automatically trigger and/or update workflows. Inherent to the case management capabilities are dynamic tasking, note taking, and correspondence management. Data ties directly to process metrics (inputs, outputs) and SLA measures to automatically escalate and/or notify others when needed. Also included are super-user configurable workflow distribution logic, absence management, form fields, and letter templates.

As I have worked with BizFlow I have seen the need for even more functionality supporting multi-channel, multi-system events. I have been pleased see BizFlow invest in R&D to provide developers a clever SOAP and REST-based Web Services configuration capability. It allows developers to more easily access external data sources, specify queries, pull data, aggregate data, and return it in a standard format. Our team has used it to integrate with FileNet, SalesForce.com, and multiple legacy systems (policy administration, claims) to create line-of-business apps that include sophisticated triage, intake, indexing, adjudication, dispatch and settlement activities. With BizFlow we know that we can build and delivery enterprise class applications in very deliberate and aggressive time frames.

Working with BizFlow (the company) has also been a good experience. I can speak directly with BizFlow┬┐s solution architects, head of R&D and CEO to discuss project requirements, product strategy, and best practice implementation approach. The personal attention is invaluable when implementing critical business solutions.

I encourage BizFlow to continue building out its BPM-based Case Management frameworks. With its deep experience developing request-to-service solutions, BizFlow now has great potential to completely package domain and process logic for areas such as customer on-boarding, Policy Administration, Customer Service, and Claims. This is especially true for insurance.

Subtle functionalities creates Moments of Truth around the tool

Jun 03, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Note : Reviewing as a BPM Application Developer
Pros - There are certain barely noticeable (for novice BizFlow Application Developers)but extraordinary features like copy paste rules in the WebMaker tool, turning previous version of a process definition to active and many such saving the time of a developer. Ease of consuming external web services, creating dashboards using user friendly BizCoves features are a big plus. Coming from a. NET background and creating applications on this Java based tool has been quite easy because of its intuitive features.
As a Bizflow application user, when you are allowed to create ad hoc tasks for certain unpredictable exceptional cases and monitor those tasks using emails and reports, you can add them as part of the process after certain repetition and save a lot of time in completing those tasks in future.
Cons - On rare occasions, you can't see the projects in the WebMaker workspace. So you need to take regular back-up of your WebMaker Projects (daily preferred) which is eventually a good practice.
Suggestion - There should be an inbuilt look up table feature added in the tool which application administrators can use. By look up table, I mean the table which can be used to add static values like Country names, City names, Product Categories & their respective Products in the database. These values can be bound to the drop down fields in the front end using WebMaker's existing data source feature.