Avionte

Avionté Staffing and Recruiting Software

4 / 5 47 reviews

Who Uses This Software?

staffing & recruiting firms


Average Ratings

47 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Avionte
  • www.avionte.com
  • Founded 2005
  • United States

About Avionté Staffing and Recruiting Software

For over a decade, we have been providing innovative, fully-integrated front and back office staffing software throughout the U.S. and Canada, servicing over 550 customers and nearly 15,000 users. The software is easy to learn and use, providing the most efficient way for staffing teams to access the information and tools they need, anytime, anywhere via any device. Dedicated to client success, we empower staffing organizations to maximize ROI with flexible, yet powerful solutions.


Avionté Staffing and Recruiting Software Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Avionté Staffing and Recruiting Software Reviews Recently Reviewed!


It works but we went with Cura

Jun 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: It has the functionality of most applicant tracking systems and really has what you would need to do a great job recruiting candidates.

Cons: We reviewed a lot of recruiting software. There is nothing inherently wrong with Avionte but the Mindscope Cura software just fit better with our recruiting model.

Avionte has been a great provider and partner.

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Avionte's software is a full front and back office package, which includes key integration partnerships that streamline our processes and compliance needs.

Cons: Development of Aero, the Saas interface has been slow coming and the legacy product is far behind the competition. Customer Support struggles seasonally and issues can take excessive time to get resolved.

Frustrating

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
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Pros: It depends on which software you're referring to - Avionte or Aero. Aero's ability to offer a mobile optimized online application is nice, while Avionte's available features within the online application are better.

Cons: Again, it depends on which software platform we're speaking on.

With the vast majority of our business being temp staffing, Aero is far from functional for our business needs. We've found bugs along in testing the platform before rolling it out to our Direct Hire staff - some of which have been fixed since discovering them, others won't be fixed for a while.

Avionte's functionality is much better for temp staffing, but leaves a lot to be desired in its ability to keep up with the changes in the technological landscape (i.e. mobile optimized Applicant or Employee portal, functionality for internal staff on mobile or tablet devices, etc...)

Trusted Partner for our growth

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Front and Back Office solutions are vital to our business model. This eliminates the need to have two softwares to complete daily and monthly functions.

Cons: Slow adaption to changing trends in our industry. A more open API is needed to allow end users some customization, and to allow easier integrations.

I've been happily administering and supporting our Avionte installation for 6+ years.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The way it integrates with other software (timeclocks, testing, background checks, green shades, job boards, etc). I like the way aero is shaping up.

Cons: Since going from self hosted to hosted we can't self-deploy advanced queries / reporting services reports / DRM's / counters. Tracking down printing or performance issues takes a long time going through the support ticket system.

Can't imagine using anything else.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the functionality of the software. There are many things we can do with Avionte that we were unable to do with our legacy system.

Cons: I don't like how long it can take to get responses to tickets. I've had tickets open for several weeks to have someone respond back with a simple answer/solution. Didn't appear it should have taken so long to get an answer.

Overall: We have integrations available for many of the processes we run on a daily or weekly basis. In addition, many of our internal processes and tasks have been streamlined and are much more efficient than what we had with our legacy system.

Great staff to work with.

May 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Great customer service from the whole Avionte team. I like that we have a manager to oversee our company. We like that we have a point in contact to reach when we have questions or concerns. They allow us to set up a weekly call to discuss any items or just to see how he can help us. It is a great product for temporary staffing services. Our business customers are temporary staffing companies which is why we are using Avionte. The back office part of Avionte is what we use mostly. We've had to customize many things within Avionte which helps us in the long run.

Cons: The turn around time for issues encountered or even questions with their Support Team is not something I like. I am not a fan of having to submit a ticket for everything, even if it just a question. I understand the set up but the turn around time is not the greatest.

We've been a customer of Avionte for over 3 years now and we are very happy with the software.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that it is continually evolving and growing to meet the rapidly changing needs of our industry. WIth the volume of unprecedented regulations and changing legislation, Avionte has been able to meet and evolve with the changes.

Cons: Speed of support has been an issue of late but they are striving to update their processes to bring back the rapid support we first received when we came on board with them. Service is still very good but it can be improved.

Overall: we were able to meet the ACA challenge head on and be fully in compliance.

The platform is great but the help desk needs much improvement.

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The front office functions seems very user friendly for the staff. The back office flows well over to quick books from a GL standpoint. We really like the integration with Greenshades.

Cons: The customer service, some tickets take a months to get replied back to and you are left to solve issues on your own. I hear this from many staffing companies that use Avionte and many who have looked at switching.

user friendly easy to use

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to assign associates to orders and upload documents to the system. Easy training process and works great with our company

Cons: sometimes issues with setting up taxes and quite a few glitches. also not as user friendly when it comes to payroll

We have been able to do amazing things with this new software

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.

Cons: There isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.

Overall: We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.

Avionte has been great, the only complaint I have is that it freezes and shuts down often.

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is extremely user friendly. I like all the features, for example the variety of reports we can pull and the advance search options.

Cons: It does freeze and slow down often. Also I know since it's a remote desktop it might not have a choice, but I do wish I didn't have to go through a bunch of folders in my C drive to save things it's very slow when loading.

Always adapting to new functionality.

May 01, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Being able to access audit logs for users to troubleshoot processes. Self serve utilities to correct mistakes ourselves.

Cons: Not having the ability to create and modify our own AQ's and reports.
Support. Hard to find one person that is expert in one area. We spend alot time self troubleshooting and testing.

Overall: Organized data to export.

A life saver, We were with another software company and Avionte saved our lives!!!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User Friendly, very easy to navigate. Avionte has been a wonderful tool for us, it is wonderful to be able to have all of our functions on one setting.

Cons: Trouble shooting and calls into support take a long time. putting in a support ticket takes longer to respond to and then having to call in sometimes you are on hold for a longer than expected time.

Not a software I'd recommend

Apr 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: You may upload candidate files and attach to their profile. Other than that, I don't see anything great about this product in comparison to other HRIS systems.

Cons: I don't know if it was the company I worked for or just the system itself, however the different Recruitment departments could not see if a candidate was already being used for the other department. System was slow and just ineffective for Recruitment.

Not the Best Software

Mar 28, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Avionte seems to offer a lot of features. They have a good system to log in messages. Some of their items in support are good.

Cons: This is not user friendly. The cost of it is not justified. The support team is horrible. I have tickets open I submitted last week that have not had a single response

Avionte New User

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our company is just starting with a new ATS system/Avionte. So far so good! The training modules have really helped to visually "see" how to navigate around the system.

Cons: Starting any new ATS can be frustrating and overwhelming just due to your workload is currently at capacity. Now to learn anything new can put you in overload status.

Great full cycle ATS - HRIS - Back office billing system

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One stop shopping! Everything is very customized based on your staffing firms work flow. It is very visually appealing

Cons: Implementation - the spreadsheets are very difficult to provide info on. Our implementation person burned up our contract hours basically just assigning "tasks" to us that we already knew we needed to do.

Not as advertised - Costly mistake

Jan 10, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Don't do it. There are better services out there. Do your research and get something else.

Pros: There are individual aspect that I like about Avionte, but once you try to use it as a system, it's not productive.

Cons: There is ZERO work flow. Clunky and takes forever to navigate the system. There is no way to track your advertising sources. Impossible to track which ad a person applies to, can't see employee trades and have to pay for upgrades to be able to see them. The search functions are straight from 2007 and all you ever hear is that they will improve with Arrow, which is their new platform... I use Arrow, it's not good. Way behind the times on their software and functions. Service is TERRIBLE! The payroll function is alright, but not great. The HRIS function... no one at Avionte knows how it works, not good.

Great basic ATS/CRM

Dec 26, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, teach, and learn. Most people I taught could use it pretty well within a day for basic functions. A lot of reports can be exported easily to Excel and other formats.

Cons: Reporting is not robust and there is a fee to add any additional reports. Search function is not intuitive for a lot of users.

User friendly for the most part

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Avionte is overall a good staffing software system.

Pros: I think that it is easy to access. It shows everything on the screen that you would need to go to access.

Cons: The reports are difficult to use. It is difficult to always find the report needed for the information you need to get. You have to manipulate many reports which is time consuming.

Easy to use. Avionte staff is always so helpful and follow up in a timely manner.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: System very accessible on different platforms. I can pull the system up via the web or my desktop very easily. I don't have to worry about going into the office on the weekends to update employee files, I can just get it done at home and it's safely stored.

Cons: Password changes can be annoying due to the criteria required for a new password but on another side, I feel my information is safe so I understand the criteria required for the new password.

Overall: Accessibility

You work for Avionte....don't expect much...should be a "Do it yourself product"

Nov 08, 2017
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Consistently has staff turnover and lack of communication and response.

Pros: Good Integration with other products such as background checks, and other features but of course at an additional cost!

Cons: Bad value for the cost, extra fees for any changes, Self Service everything! Just received a lovely email that said "Mandatory Training" last time I checked we were the customers. If you are looking to switch software be prepared to have a minimum 20 hours a week dedicated to this alone! Avionte thinks that staffing companies have nothing better to do thank manage the software. Overpriced, not a good investment, highly regretting this purchase!

I've used Avionte as an admin for 3 years.

Aug 23, 2017
2/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: Many of vendors who are going to integrate or have integrated told me that Avionte keep changing things and they have not been able to integrate with them for a year, while they have already integrated with their partners. Also it's not web based, everything is so outdated. something that takes 4 seconds to respond in 2017 is like a decade in 2017.

Pros: It can do almost everything including back office. It prints checks. they can build customized report for money.

Cons: Everything is very slow. Difficult to navigate. My staff won't use all feature. only basics. When I encourage them and show them all the benefits, always complaint goes down to it's complexity, lack of simplicity, slowness to respond to anything. too many clicks.

Messy & Unintuitive

Jun 09, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: - Thorough candidate and client profiles. - Integration of payroll. - Customizable reporting features.

Cons: - Too many trees/branches of navigation. - Inaccurate and clumsy resume parsing. - Complicated and strict search feature to find candidates in the database. Impossible to search more generally. - No way to view candidate pipeline/flow except for within individual requisitions. - Takes forever to start up and load each page. Closes program after too short of a time of inactivity. - Preset job titles, WC codes, etc. are way too varied and unspecific to an individual organization's industry.

PAINFUL

Apr 18, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: I would not recommend this software for anyone who needs an ATS or CRM or HR software to fill orders and find candidates.

Pros: Back office is supposed to be very good for Industrial companies. Honestly not the most important thing in a Recruiting software and there are so many other options.

Cons: Very hard to use. not intuitive. NOT an ATS system - difficult to parse resume's, difficult to enter orders, you have to go to a different screen for every little thing..not functional

Avionte Software Review

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The product is an all-inclusive staffing software program. It has the ability to truly streamline your business. Along with the ability to do so much, comes the challenges of trying to have staff members learn it all. Once the setups, processes and procedures are established it becomes an invaluable tool for our business. Getting there is the challenge.

Pros: Software and it's capabilities. Many aspects of this program create significant operating efficiencies. Paperless on-boarding, payroll and invoice processing, automated employee inputs through the paperless on-boarding. ACA component needs work, but will be a big plus.

Cons: The implementation process was weak on the customer service and support side. We were left to figure a lot of it out on our own.

Average recruiting software

Jan 29, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Avionte's concept is great but some of the functions can be difficult and not user-friendly. There are a lot of things that stay set and settings so when you log back in it can be easy to forget you have that saved. The search function and navigating between those results can be confusing. I have used other systems compared to this one and would say it rates as average.

Pros: -Reporting function -Ability to over ride some functions

Cons: -Ease of use -So many functions that are not necessary or used

Avionte is great software but overwhelming!

Jan 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Avionte has the potential to be amazingly useful but for users that are far from tech savvy or impatient users, Avionte is complicated, overwhelming, and cumbersome to use.

Pros: It can do nearly everything you want/need.

Cons: Customizations are not updated with the core application and must be updated by request for an additional charge. Although I understand why this doesn't happen, it's hard to remember everything that might need updating.

Recommendations to other buyers: If you're going to use Avionte for your company, go self hosted with an option for Avionte support if you get stuck on something

Great for our Company!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use this daily for our temporary workforce. We are just now rolling out the DH model.

Best of the Best!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The software is very easy to use, very logical. The support staff is incredibly knowledgeable and eager to help. Software is easy to customize and adapt to our needs and is able to support 10k+ employee/week payroll with ease.

Pros: fast, easy, does what it is designed for!

Cons: lack of GL

Avionte

Nov 04, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: For a staffing agency where the profit is in the Front Office, I would not recommend this software.

Pros: Avionte tech support is outstanding, also the staff is very friendly. Reports are excellent, and back office workflow is workable. GP Calculator is the Boom!

Cons: Remote desktop is not efficient. Software does not function outside of Internet Explorer, so if you have applicants applying on any other browser they will have many issues, nor is it mobile friendly. Front Office in Avionte is not Recruiter Friendly. Too many wasteful steps to accomplish one goal, and you cannot have more than one window open at a time, so if you¿re in the middle of generating a resume, and a client or candidate calls in, you cannot do anything unless you exit out, having to start over.

Recommendations to other buyers: Until Avionte becomes Cloud Base, I would not purchase

Backed by Good People

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is good- very robust and covers everything that we need. We found that there were only 4 staffing software vendors who could do EVERYTHING that we need. Avionte regularly solicits feedback, and shapes their future development based on what the customers are looking for.

Cons: They are a growing company, and sometimes that growth affects the customer. While everything has not run perfectly with Avionte, when the rare problem comes up, the problem gets SOLVED.

Recommendations to other buyers: Don't just look at the software, look at the company behind it. There are competitors of Avionte that have a reputation of suing their customers and being sued by their customers. Stay away from those competitors. Ask the management of any software company who the data belongs to (you), and under what circumstances they would hold your data hostage (should be none). Make sure that you take test both the front end and back end of the software. We looked at a couple of options that had a better front end than Avionte, but the backend was a disaster. Also be careful of add-on fees. Third party usually means extra money. Finally- be wary of long term contracts. Avionte does not have them. If software is good then customers will stay. I believe Avionte's customer retention is among the top of the industry.

Powerful, flexible software as long as you have a little no how.

Sep 26, 2016
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Avionte provides a powerful applicant tracking software solution that can be molded to suit your environment with a little know how and a bit of work. Their project managers are all top notch and will provide some hand holding if necessary, but for the most part if you have in-house IT staff they won't have much of an issue. Their software will force you to take a hard look at your internal processes and if your management staff is willing to make changes you can streamline quite a bit.

Cons: I'm not a fan of the trouble ticket system that was put in place about a year and a half ago. It detracts from the personal touch their help desk had prior to that.

Recommendations to other buyers: Make sure to do your due diligence when evaluating how this software can save you time and money. By automating our payroll systems we were able to save quite a bit of money in internal staff.

Gets the job done

Sep 06, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: working with the company to customize for our needs.

Cons: searching function is not very effective when you get into more detailed searches.

Recommendations to other buyers: If avionte could utilize a boleen search function, it would be much more effective.

I use Avionte as the ATS at my company

Jun 28, 2016
3/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Powerful search features and highly customizable reporting and menus

Cons: Interface is not as intuitive as one would expect. The tasks system leaves much to be desired and the integrations of several outside applications (outlook, Oracle) is clunky and crashes a lot.

Recommendations to other buyers: Try a lot of different demos and think long term about what your needs as a company are going to be.

Company just Bought. Would not recommend!!!

Jun 17, 2016
2/5
Overall
1.5 / 5
Ease of Use
1 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Friendly customer service is about the best thing with this software.

Cons: The software is very slow. Every time you click and navigate through pages it is very laggy. If you like an efficient program this is not the thing for you. Since day one of roll out it has been one problem or another. The entire platform looks like you are stepping 15 years back in technology.

Recommendations to other buyers: Keep looking. This is not a great software!! There are many options that would be better.

Complete Front and Back Office Staffing Package

Dec 08, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Avionte' has a great collection of staffing industry professionals that are actively engaged in the industry. They understand the issues that their clients are facing. They host an annual Client Connection to allow users to meet, interact and work to enhance features.

Cons: Their hosted platform connects through Remote Desktop which can be a bit cumbersome. I look forward to their true web based platform roll out in early 2016.

Recommendations to other buyers: Make sure to evaluate the company's commitment to the industry and it's clients.

Avionte is easy!

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and good customer support. Easy to train new employees on how to use the software. All reporting is customizable to your specific needs and was a huge time saver in gathering information.

Cons: I don't have any complaints about Avionte. I enjoyed using it.

Recommendations to other buyers: I would recommend taking a look at it to see what they can offer.

Subject Matter Expert

Nov 28, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is great, it takes all HR functions and rolls them into one product, applicant tracking, payroll, onboarding paperwork-BG screens, etc. Best program I have used thus far.

Cons: I feel the applicant tracking system could be more efficient, for example, being able to submit the candidate to a particular job requisition based on the skills of the applicant.

Recommendations to other buyers: I would definitely recommend Avionte - I believe this system does a great job capturing all the needs of the HR world

HRIS Project Manager for staffing company using Avionte & PEO trying t

Nov 25, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The product has a lot of room to do things, it is robust & view is open

Cons: It is challenging for the PEO model. Some common PEO items were not possible at the time I tried to complete a client conversion.

Recommendations to other buyers: It's great for staffing but not as good for PEO. The staffing model is perfect for this product.

5 year user of Avionte / Corporate trainer of Avionte

Nov 24, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It does house and make searchable virtually all (most of) our data. It gets the job done and then some. I've used similar and competitor programs and of the programs that we have actually used in place of Avionte - Avionte wins hands down.

Cons: Outdated UI, slow response times. Running searches can bring the system to a hast.

Recommendations to other buyers: Try to break it. Really find out what you can and cannot do with Avionte. You will find that Avionte will be able to meet most of your needs. There are lots of paths to find information and users can find the way that is most comfortable for them.

Avionte Uses: Staffing vs. Headhunting

Nov 24, 2015
5/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Cons: Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

Recommendations to other buyers: When you are considering which software to go with make sure you discuss with your team the type of interface they are looking for. Yes, Avionte is coming out with Aero which will compete with the cloud based products out there, but as with all new products, I'm sure there will be bugs that need to be worked out in the beginning, but if Avionte puts as much time and resources into Aero as they have there Flagship product, I am sure it will be a great piece of software very soon.

Slow servers

Jul 17, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Cons- Avionte servers were so slow we finally moved it to another server host about 4 years ago that we had a prior relationship with that made to world of difference. We have the speed and little to no down time that we did not have prior.

If you had or having these problems with system as we did , we moved it to server host company called Intellipath at intellipath.com out of Indiana.
Owner Chris Ferland is one of the most honest people I ever worked with and understands the importance of keeping system operating and backed up.

After 10 years working together I can say he and his company are TOP notch. I found that the software companies know about software but not about servers.

A lot of additional work

Aug 11, 2014
2/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: Our company switched over to Avionte after a period of time utilizing a different, labor-intensive ATS. After a few months utilizing the system, this is what our team has decided regarding the product.

Pros:
Better than paper
Fairly easy email integration into the ATS
Payroll within the program could not be easier
Generating reports is a very straight-forward process

Cons:
In order to attach messages to work orders, employees, or clients, 90% of the time, one must do so separately. For example: If you have an employee out on assignment with a particular company under a particular work order and you wish to log a message, you must do so by individually selecting to attach it to the employee, then the assignment number, then the client company.
Ending assignments must be done in both the employee screen and the assignment number screen. Ending an assignment in one screen will not automatically change the files throughout the program.
Assigning employees to a work order is extremely labor intensive. One must go through several steps that, in other programs, would automatically populate (ie: changing a prospective candidate's status from "Active" to "W2" does not happen when the employee is assigned. One must change their status manually).
Utilizing Avionte's online portal to get employees to update information including I9 and W4 documentation only works 50% of the time.
Issues brought forth to the Customer Service team at Avionte are addressed with, "Alright. We're going to look into this and will get back to you within the next few hours." The only time we have ever received follow-up was a call the next day to inform us that they happened to notice our ticket was still open and that they would let us know when the problem was fixed.
The search feature leaves MUCH to be desired. It is not intuitive and is very difficult to use.

This is a slow, clunky system that requires a lot of patience and a lot of re-tracing of one's steps. Updates and changes to the system are very slow to take effect. I could not recommend this software to anyone.

Flexible and Easy to Use

Apr 30, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The software is very easy to pick up for new users. I love how we can go in and edit a lot of the drop down lists and other features ourselves. It's pretty flexible, even when we have unusual things that we need to accomodate, we can find some way to make it work. And the service and support are fantastic!

Cons: Sometimes it doesn't have every single feature or field we want, but I don't think any pre-existing software would.

Overall: Highly recommended. We're a smaller firm, and it's been the perfect fit for us.

Director of Agency Relations

Apr 28, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent customer service.
Timely and organized action plan implementation.
Committed to long term relations with customer.

Cons: No cons to report

Overall: Highly recommend utilizing the consulting services as a supplement to the implemetation process.