# Avionté Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Avionté the right Staffing Agency solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/reviews

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Avionté

3.9 (168)

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Last updated May 12th, 2026

# Reviews of Avionté

Ease of use

3.7

Customer Service

3.8

## Pros and Cons in Reviews

RK

Rupinder K

Cashier HeadConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“Also easy to use by management as well as employees.“

May 8, 2024

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Company makes it difficult to use the database (that you build, and is actually your IP) for integrations with other programs. If you want to put your applicant data in a box that you may never be able to open with any other application, Avionte may be for you...“

August 28, 2024

AS

Andres S

Recruitment ManagerOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It integrates to all the Job boards out there and it is simple to use“

February 28, 2023

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“They do not have an open API, and they generally are un- responsive / outright obstructive when trying to get information to facilitate cross platform data bridges / integrations.“

August 28, 2024

Jeanette C

VP Operations & MarketingHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“Overall we've had a pretty good experience, outside of the numerous issues we had with implementation and set up.“

January 20, 2022

Nicholas T

SalesStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years.

“It was hard to use at times and learn, it took me awhile to figure out, but eventually I got it down.“

December 4, 2025

JM

Jacena M

Onboarding specialist Education Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Overall great experience! Makes my day of reviews easy and quick when working with a specific client.“

August 2, 2020

CC

Chris C

RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months.

“From my experience, the only reason we switched from Avionte is their lack of internal support in response to any feedback/concerns our team had.“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 168 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

William S.  
Controller  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte"

May 29, 2019

4.0

Pros

We are able to access the software anywhere there is an internet connection. In addition, the software features a full billing, payroll and tax functionality in addition to their front office. Finally, the payroll tax software is excellent. This is very important since we operate in a state with city and school district taxes.

Cons

The current version does not work well on cell phones and tablets. A new version coming out in July will resolve this issue.

Review Source

VR

Verified Reviewer  
Staffing Specialist/Coordinator  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte Core and Web Based Platform"

August 10, 2018

4.0

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.

Pros

This software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.

Cons

The one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.

Review Source

MP

Mike P.  
Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Watch out if you need integrations with other platforms."

August 28, 2024

2.0

Fair at best on the core products, nothing they do that can't be done by other players in this space. Horrible on attempting to integrate with other products ( ADP WFN). They do not have an open API, and they generally are un- responsive / outright obstructive when trying to get information to facilitate cross platform data bridges / integrations. Have been at it for about 6 months now, and seems no closer than 6 months ago.

Pros

Good communication features for applicant pool, but like everything else with this company, you pay for it.

Cons

Company makes it difficult to use the database (that you build, and is actually your IP) for integrations with other programs. If you want to put your applicant data in a box that you may never be able to open with any other application, Avionte may be for you...

Review Source

VR

Verified Reviewer  
Area Operations Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte reviews"

August 10, 2018

4.0

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.

Pros

It's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.

Cons

Don't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.

Review Source

PM

Patti M.  
Executive Assistant  
  
Used the software for: 1-2 years

### "We have been able to do amazing things with this new software"

May 1, 2018

5.0

We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.

Pros

Very user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.

Cons

There isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.

Review Source

Karla D.  
Senior HR Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good recruiting software"

August 13, 2018

5.0

Pros

It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.

Cons

Honestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.

Review Source

SP

Samantha P.  
Staffing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Overall a great product!"

May 28, 2019

4.0

Pros

I really like how everything is set up on the front end and how easy it is to access information. I love the amount of reports and their accessibility.

Cons

I would say the one thing I have an issue with is not being able to see employee/candidates or customers that are coded under a different "branch" unless I have that specific branch chosen under branch settings. The main time I have an issue with this is when I am working on an order, let's say if an applicant from branch "A" applies to a job within my branch, "B" then I would not know unless I have branch "A" chosen in settings. I try to stay within my branch because our company as a whole has 1000's of applicants and a large amount of work orders so if I have all branches available in my settings it bogs down my screen and slows me down on getting the information I need solely for my branch.

Review Source

Michael D.  
Director, International Operations  
Consumer Services  
Used the software for: 2+ years

### "Avionte is a powerful employee CRM"

November 22, 2018

5.0

Pros

I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.

Cons

Avionte's basic reporting has been tricky for some of my employees to use.

Review Source

CH

Caleb H.  
IT Admin  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte - Power to the people "

March 12, 2019

4.0

The customer support is awesome. They are super helpful. Its not fully web based yet. Once it is, it will be the best product out here.

Pros

The integrations is awesome. They add it all to our website and temps can create an account do the whole application process from our website.

Cons

It doesn't work with Mac. Which is more or less our company's problem. We have to use a remote desktop app and that is full of bugs and issues. Once avionte is fully web based. It will be so much better.

Review Source

TP

Teresa P.  
Accounting Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Accounting reports "

May 28, 2019

4.0

Pros

Once everything is understood and explained everything seems to run smoother

Cons

Some things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.

Review Source

MR

Misty R.  
Human Resources Administrator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Just Enough to Get By"

June 5, 2019

3.0

Overall the software allows us to manage our day to day operations, it definitely has areas of improvement that need to be made that have been overlooked as developers think forward and focus on new developments and projects and seem to forget about old system improvements. The ACA companion app is a perfect example of this, they rushed to get it out, now it gets little to no attention leaving our company and only a handful of others scrambling to manually code our 1095's. Its wonderful this works for other clients flawlessly (So we have been told) but for us its been a headache since the launch and we were told no further developments would be made as the team focused on new ventures. (so basically what I heard was because only your company and a few others have this issue its not really important to us). The software is a good BASIC end to end solution but could definitely do a lot to streamline processes for all of its clients.

Pros

Avionte allowed my company to move out of paper applications into the digital age, some of its integrations have been helpful and it has helped us in managing overall employment compliance. I like that it does provide even though flawed an end to end solution for our staffing firm

Cons

\-Employee documents can be a mess when the employee is longstanding or has had multiple jobs -There is no way to flag an individual who receives an MSO so that if they leave and return benefits is immediately aware -ACA tracking, enrollments, & Deductions 2 separate modules... previous software has auto tracked ACA eligibility because FT/PT status is designated at the assignment level. We have people who work short term PT jobs that then may go on to work a full time job and are genuinely eligible to receive benefits. To date we have not found a method to measure an individual for edibility before the 90 day window. -Unemployment Module- completely barebones, only 2 reports exist when this type of reporting is crucial to business operations. It attaches unemployment to whatever the employees current branch is instead of to the assignment to which the claim was filed, and there is no report or log to show activity on unemployment's. There is a log that shows when the claim is open or closed but no detail as to why, and no initial open date. For performance metrics it is critical to see activity on the claims. It would be nice to see reporting similar to the sales metrics reporting. There is no training or help in understanding how Avionte intended this module to be used. - Help Center a whole bunch of articles that you have to ask your question very carefully and did through several articles to get to your answer. -Finally the system feels Antiquated to other systems

Review Source

JL

Jay L.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Attractive UI, but that is as good as it gets. Far better products for the money."

February 8, 2018

2.0

Compas is a product that would be well suited for novice software users that are just looking for a place to store resumes, email, track jobs, etc.

Pros

Quick data migration got us up and running quickly. Compas has a pretty UI (user interface). They address product and user issues quickly.

Cons

Lots of clicks, wonky search, relatively easy to configure, support has been lacking, despite their eagerness to help resolve issues. We often find out that the system is incapable of meeting our requests/needs. Calendar in the system is significantly lacking. Not all fields in the database are searchable. Configuring search in the system is not easy and we find that even the vernacular is not consistent across all "modules" or "sections" in the database. As an example, to search contacts within a radius you search on the term "address", while in the applicant the term is "location". When entering data you can't add a state until you have a country entered, but you are asked to put in the state before the country, so you have to click down, then back up to populate the state. They don't integrate their job application portal with careerbuilder, so applicants on careerbuilder don't enter Compas directly, so lots of manual entry or lots of applicant emails, unless you drive applicants away from the career site (careerbuilder) to your job application page on your website. That said, applications drop significantly when you direct them away from the career site.

Review Source

AS

Andres S.  
Recruitment Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Great Recruitment & HR Management tool for any type of recruitment firm"

February 28, 2023

4.0

Pros

It integrates to all the Job boards out there and it is simple to use

Cons

It is pricy, and the cost-per-user might be elevated when you purchase a small set of users

Review Source

CM

Corey M.  
Sr System Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Decent System -- Support is terrible "

November 1, 2023

4.0

Pros

There are a lot of reports available out of the box and the overall system is somewhat customizable.

Cons

The biggest issue with the platform is a lack of timely support post implementation. It's actually forced us to replatform. You have to submit a ticket via thier support desk, but then if you want someone to actually look at it in a reasonable timeframe you have to call in to the desk. Over the last few months tickets go days to weeks without updates, even after escalations.

Review Source

LF

Linda F.  
Director of Administration  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

May 31, 2019

3.0

Avionte has allowed us to streamline many processes and reduce manual tracking and processes across multiple platforms. While there are areas we feel need to be improved upon, it has improved our business operations.

Pros

Avionte provides the full Life Cycle; tying the applicant tracking through to the hiring process, payroll and billing the customer. \*Electronic onboarding \*WOTC integration \*Employee Portal \*Customer Portal \*Web Time import

Cons

\*Lack of open API \*Account Receivable Module does not allow users to create an invoice with multiple line items or adding free text comments through the A/R module (outside of the invoicing creating by time entry/payroll process). \*A/R does not allow for processing a refund to a customer \*Payroll does not allow use of a negative deduction to refund something withheld \*ACA Tracking functionality needs to be updated

Review Source

JO

Janell O.  
Director of Corporate Services  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Disappointed"

August 13, 2018

3.0

I thought the Avionte advanced search and Auto Match features would revolutionize my team's ability to search. As it is working right now it is not doing that all... for new data since our June conversion it seems to be ok but I can't find the people I need that converted from our old system. CONNECT was a great experience but the Q&As made me feel like a bouncing ball - ask one person, they don't know, ask another person, they don't know, ask someone else, maybe they have a suggestion, find the right person and they have no idea what the answer is and no suggestions on what to do. I feel as if Avionte grew too quickly and find themselves unable to support the new companies who came on board. The Knowledge Base and Avi the owl are all well and good but I feel like our training was lacking. And if I don't know a feature even exists - Group Searching Options - how do I know to find a Knowledge Base article on them. Support is good IF you get lucky and get someone who knows something about your problem; otherwise we're on our own and that's not a good feeling.

Pros

We're still using the Core App and what i like most is that all of the information I need is on one screen. Everything is easy to find and the system is responsive.

Cons

The service and support are awful. We are 2+ months post conversion and still don't have ACA reporting capabilities. We are unable to use the Web Modules because our data is so out of whack (it's supposed to be a mirror image of the Core App right? it's not at all) and our rep. She does't return calls or emails even from our company VP. I attended CONNECT and thought I had gotten good answers to some lingering questions about reporting and searching but the instruction doesn't seem to work when applied within my system (bad data conversion maybe?).

Review Source

JA

Jose A.  
Payroll  
  
Used the software for: 2+ years

### "Great staff to work with."

May 2, 2018

4.0

Pros

Great customer service from the whole Avionte team. I like that we have a manager to oversee our company. We like that we have a point in contact to reach when we have questions or concerns. They allow us to set up a weekly call to discuss any items or just to see how he can help us. It is a great product for temporary staffing services. Our business customers are temporary staffing companies which is why we are using Avionte. The back office part of Avionte is what we use mostly. We've had to customize many things within Avionte which helps us in the long run.

Cons

The turn around time for issues encountered or even questions with their Support Team is not something I like. I am not a fan of having to submit a ticket for everything, even if it just a question. I understand the set up but the turn around time is not the greatest.

Review Source

CL

Casey L.  
HR Specialiat  
Machinery  
Used the software for: 2+ years

### "Great for applicant tracking "

July 27, 2022

4.0

Pros

I feel like it is a very easy tool to use and to teach how to use.

Cons

I wish the reporting capabilities would be better.

Review Source

DB

Dennis B.  
  
  
Used the software for:

### ""

June 6, 2013

5.0

I began the search for a new ATS system for my business and I had a few “non-negotiable” items that I needed when choosing a new ATS Software company. Over a four month period, I actively looked at several ATS systems and tested four different ATS companies that I felt could provide me with the capabilities that I would need, not only to operate my business but also act as a partner to help grow my business. In choosing an ATS system, I wanted a company that truly cared about my business, had cutting edge technology, flexibility in customizations, was easy to use and more importantly, easy to train my recruiters to use. I also wanted something that required, minimal clicks and had HTML Capabilities to also use as a marketing tool. It was important to be able to pick up the phone and talk to someone, have a quick response time, and a company that was continually upgrading their system and could give best practice ideas. After extensive research, it was evident that COMPAS was the only company that met all of my criteria. The system is off the charts, easy to use, and I truly believe that they care about me and my business. I have never in my experience using ATS systems, met a company that says “yes is the answer, what’s the question”. In addition, it was huge fear of migrating my data as it is my life line. The migration was quick and accurate. About a week later, I noticed a minor mistake on a categorization (my fault) and made one phone call to the migration team. Within 20 minutes, they fixed my mistake and never interrupted my business for a single moment. In my experience, everyone that I have dealt with in COMPAS genuinely cares about your success, is time sensitive and treats you like extended family. I believe that, that kind of culture does not happen by accident, but instead, is a direct result of leadership and hiring people that are the best in the business. I could not be more happy with my decision to join the COMPAS Family and believe that the best idea is still yet to come…. and when it does, COMPAS will be leading the charge.

Review Source

CL

Chisung L.  
manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "I've used Avionte as an admin for 3 years. "

August 23, 2017

2.0

Many of vendors who are going to integrate or have integrated told me that Avionte keep changing things and they have not been able to integrate with them for a year, while they have already integrated with their partners. Also it's not web based, everything is so outdated. something that takes 4 seconds to respond in 2017 is like a decade in 2017.

Pros

It can do almost everything including back office. It prints checks. they can build customized report for money.

Cons

Everything is very slow. Difficult to navigate. My staff won't use all feature. only basics. When I encourage them and show them all the benefits, always complaint goes down to it's complexity, lack of simplicity, slowness to respond to anything. too many clicks.

Review Source

LH

Lauren H.  
Lead Staffing Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Comprehensive Staffing Software"

August 14, 2018

5.0

Overally, we've really enjoyed using the software. Our SAE, Aaron, is incredibly helpful whenever we have a problem or question. Avionte allows us to do so many different functions, both front office and back office, and is very comprehensive.

Pros

I enjoy having multiple functionalities with the software through the core application and the web based modules. The system is very detailed and thorough, allowing the user to do anything you could possibly need. The portals for our employees and clients are very helpful and user friendly, allowing for quick and easy actions.

Cons

The limitations of the web based modules can be frustrating at times, since it doesn't have full functionality yet.

Review Source

AR

Andrea R.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

June 3, 2019

4.0

It's been a good experience and if we ever have any questions, the customer support team is awesome.

Pros

Easy to post jobs to our website Quick to create a new ticket Easy to set up multiple departments for invoicing Easy to view new online applicants Easy to keep track of open orders and run special reports

Cons

The only con I can think of at this time is that once you create a favorites group, you can't ever delete it.

Review Source

sS

stephanie S.  
Staffing Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Software"

August 10, 2018

4.0

Overall, the software helps with keeping track of orders and candidates and makes it easier to view previous assignments and ending reasons to help us place employees in the future.

Pros

I like how everything flows together, you can attach a message to many different areas and can view the messages no matter what area of the application you are on.

Cons

I wish I could assign alerts to remind me of specific tasks

Review Source

TI

Tiffney I.  
Office Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Payroll and Recruiting Software"

September 11, 2019

5.0

My overall experience with Avionte has been great. It has helped us streamline our payroll, paying our taxes, and with recruiting.

Pros

I like that everything you need for payroll can be found with a click of a button.

Cons

What I like least about the software is the training. You have to be willing to dig around in the system and ask all of the right questions to really master it.

Reason for choosing Avionté

Avionte has a lot of integrations with software that we already use.

Review Source

KL

Kenny L.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great CRM System for our Staffing Agency"

April 7, 2017

5.0

Overall a great system that is good for companies with non-techy employees.

Pros

Compas is much more intuitive and easier to use compared to other CRM systems e.g., Salesforce. The UI is straightforward, the pages load quickly, and the steps make sense. Overall, in terms of inputting information, Compas hits the mark in almost all aspects. You do not need to be a CRM wiz or have extensive knowledge in order to enter information into Compas. This is a good and easy to use CRM program that works for our staffing firm.

Cons

Extracting data from Compas can be a bit of a hassle, and the reporting capability of Compas is a bit lacking. However, with time, I think they will be able to build a much better report system. Their willingness to work with their clients in creating reports is a huge first step.

Review Source

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