# Avionté Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Avionté the right Staffing Agency solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/reviews

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Avionté

3.9 (168)

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Last updated March 13th, 2026

# Reviews of Avionté

Ease of use

3.7

Customer Service

3.8

## Pros and Cons in Reviews

RK

Rupinder K

Cashier HeadConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“Also easy to use by management as well as employees.“

May 8, 2024

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Company makes it difficult to use the database (that you build, and is actually your IP) for integrations with other programs. If you want to put your applicant data in a box that you may never be able to open with any other application, Avionte may be for you...“

August 28, 2024

AS

Andres S

Recruitment ManagerOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It integrates to all the Job boards out there and it is simple to use“

February 28, 2023

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“They do not have an open API, and they generally are un- responsive / outright obstructive when trying to get information to facilitate cross platform data bridges / integrations.“

August 28, 2024

Jeanette C

VP Operations & MarketingHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“Overall we've had a pretty good experience, outside of the numerous issues we had with implementation and set up.“

January 20, 2022

Nicholas T

SalesStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years.

“It was hard to use at times and learn, it took me awhile to figure out, but eventually I got it down.“

December 4, 2025

JM

Jacena M

Onboarding specialist Education Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Overall great experience! Makes my day of reviews easy and quick when working with a specific client.“

August 2, 2020

CC

Chris C

RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months.

“From my experience, the only reason we switched from Avionte is their lack of internal support in response to any feedback/concerns our team had.“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 168 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

William S.  
Controller  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte"

May 29, 2019

4.0

Pros

We are able to access the software anywhere there is an internet connection. In addition, the software features a full billing, payroll and tax functionality in addition to their front office. Finally, the payroll tax software is excellent. This is very important since we operate in a state with city and school district taxes.

Cons

The current version does not work well on cell phones and tablets. A new version coming out in July will resolve this issue.

Review Source

VR

Verified Reviewer  
Staffing Specialist/Coordinator  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte Core and Web Based Platform"

August 10, 2018

4.0

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.

Pros

This software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.

Cons

The one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.

Review Source

MP

Mike P.  
Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Watch out if you need integrations with other platforms."

August 28, 2024

2.0

Fair at best on the core products, nothing they do that can't be done by other players in this space. Horrible on attempting to integrate with other products ( ADP WFN). They do not have an open API, and they generally are un- responsive / outright obstructive when trying to get information to facilitate cross platform data bridges / integrations. Have been at it for about 6 months now, and seems no closer than 6 months ago.

Pros

Good communication features for applicant pool, but like everything else with this company, you pay for it.

Cons

Company makes it difficult to use the database (that you build, and is actually your IP) for integrations with other programs. If you want to put your applicant data in a box that you may never be able to open with any other application, Avionte may be for you...

Review Source

VR

Verified Reviewer  
Area Operations Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte reviews"

August 10, 2018

4.0

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.

Pros

It's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.

Cons

Don't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.

Review Source

PM

Patti M.  
Executive Assistant  
  
Used the software for: 1-2 years

### "We have been able to do amazing things with this new software"

May 1, 2018

5.0

We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.

Pros

Very user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.

Cons

There isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.

Review Source

Karla D.  
Senior HR Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good recruiting software"

August 13, 2018

5.0

Pros

It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.

Cons

Honestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.

Review Source

SP

Samantha P.  
Staffing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Overall a great product!"

May 28, 2019

4.0

Pros

I really like how everything is set up on the front end and how easy it is to access information. I love the amount of reports and their accessibility.

Cons

I would say the one thing I have an issue with is not being able to see employee/candidates or customers that are coded under a different "branch" unless I have that specific branch chosen under branch settings. The main time I have an issue with this is when I am working on an order, let's say if an applicant from branch "A" applies to a job within my branch, "B" then I would not know unless I have branch "A" chosen in settings. I try to stay within my branch because our company as a whole has 1000's of applicants and a large amount of work orders so if I have all branches available in my settings it bogs down my screen and slows me down on getting the information I need solely for my branch.

Review Source

Michael D.  
Director, International Operations  
Consumer Services  
Used the software for: 2+ years

### "Avionte is a powerful employee CRM"

November 22, 2018

5.0

Pros

I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.

Cons

Avionte's basic reporting has been tricky for some of my employees to use.

Review Source

CH

Caleb H.  
IT Admin  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte - Power to the people "

March 12, 2019

4.0

The customer support is awesome. They are super helpful. Its not fully web based yet. Once it is, it will be the best product out here.

Pros

The integrations is awesome. They add it all to our website and temps can create an account do the whole application process from our website.

Cons

It doesn't work with Mac. Which is more or less our company's problem. We have to use a remote desktop app and that is full of bugs and issues. Once avionte is fully web based. It will be so much better.

Review Source

TP

Teresa P.  
Accounting Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Accounting reports "

May 28, 2019

4.0

Pros

Once everything is understood and explained everything seems to run smoother

Cons

Some things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.

Review Source

MR

Misty R.  
Human Resources Administrator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Just Enough to Get By"

June 5, 2019

3.0

Overall the software allows us to manage our day to day operations, it definitely has areas of improvement that need to be made that have been overlooked as developers think forward and focus on new developments and projects and seem to forget about old system improvements. The ACA companion app is a perfect example of this, they rushed to get it out, now it gets little to no attention leaving our company and only a handful of others scrambling to manually code our 1095's. Its wonderful this works for other clients flawlessly (So we have been told) but for us its been a headache since the launch and we were told no further developments would be made as the team focused on new ventures. (so basically what I heard was because only your company and a few others have this issue its not really important to us). The software is a good BASIC end to end solution but could definitely do a lot to streamline processes for all of its clients.

Pros

Avionte allowed my company to move out of paper applications into the digital age, some of its integrations have been helpful and it has helped us in managing overall employment compliance. I like that it does provide even though flawed an end to end solution for our staffing firm

Cons

\-Employee documents can be a mess when the employee is longstanding or has had multiple jobs -There is no way to flag an individual who receives an MSO so that if they leave and return benefits is immediately aware -ACA tracking, enrollments, & Deductions 2 separate modules... previous software has auto tracked ACA eligibility because FT/PT status is designated at the assignment level. We have people who work short term PT jobs that then may go on to work a full time job and are genuinely eligible to receive benefits. To date we have not found a method to measure an individual for edibility before the 90 day window. -Unemployment Module- completely barebones, only 2 reports exist when this type of reporting is crucial to business operations. It attaches unemployment to whatever the employees current branch is instead of to the assignment to which the claim was filed, and there is no report or log to show activity on unemployment's. There is a log that shows when the claim is open or closed but no detail as to why, and no initial open date. For performance metrics it is critical to see activity on the claims. It would be nice to see reporting similar to the sales metrics reporting. There is no training or help in understanding how Avionte intended this module to be used. - Help Center a whole bunch of articles that you have to ask your question very carefully and did through several articles to get to your answer. -Finally the system feels Antiquated to other systems

Review Source

JL

Jay L.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Attractive UI, but that is as good as it gets. Far better products for the money."

February 8, 2018

2.0

Compas is a product that would be well suited for novice software users that are just looking for a place to store resumes, email, track jobs, etc.

Pros

Quick data migration got us up and running quickly. Compas has a pretty UI (user interface). They address product and user issues quickly.

Cons

Lots of clicks, wonky search, relatively easy to configure, support has been lacking, despite their eagerness to help resolve issues. We often find out that the system is incapable of meeting our requests/needs. Calendar in the system is significantly lacking. Not all fields in the database are searchable. Configuring search in the system is not easy and we find that even the vernacular is not consistent across all "modules" or "sections" in the database. As an example, to search contacts within a radius you search on the term "address", while in the applicant the term is "location". When entering data you can't add a state until you have a country entered, but you are asked to put in the state before the country, so you have to click down, then back up to populate the state. They don't integrate their job application portal with careerbuilder, so applicants on careerbuilder don't enter Compas directly, so lots of manual entry or lots of applicant emails, unless you drive applicants away from the career site (careerbuilder) to your job application page on your website. That said, applications drop significantly when you direct them away from the career site.

Review Source

RK

Rupinder K.  
Cashier Head  
Consumer Goods  
Used the software for: 1-2 years

### "Really handy tool "

May 8, 2024

5.0

Pros

It tracks the time of employees by easily connecting to the clock in-out machine. Also easy to use by management as well as employees.

Cons

Not often but once had a scenario for not being updated due to network issues. Otherwise, overall it is best software tool.

Review Source

VR

Verified Reviewer  
General Maanger  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bug filled program that has become worse over the last 3 years"

September 20, 2022

2.0

A big disappointment

Pros

very little, it's problem filled and makes no sense from an industrial staffing agency perspective

Cons

Bugs, bugs, bugs! Down more than up. Customer is polite but useless.

Reason for choosing Avionté

Most used

Review Source

AH

Anna H.  
Senior Onboarding Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte is easy and useful!"

March 22, 2020

5.0

Although sometimes the system freezes, it works really well for all of the needs for myself and for our teams for our applicants and reporting purposes.

Pros

I like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!

Cons

I don’t like that often we have times where the system is freezing and it seems like it happens often.

Review Source

TE

Taylor E.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Effective and efficient software for recruiting"

September 26, 2019

5.0

Because of Avionte's many functions, it took time and training to become fluent within it, but today I could not do my job without it!

Pros

All of my candidates are centrally located and relatively easy to look up and contact. It can handle many of the duties of staffing from recruiting to payroll to billing and more. Very versatile and expansive.

Cons

The advanced searches can be a little tricky to figure out. I feel that the search setups could be more intuitive.

Review Source

Response from Avionté

January 3, 2020

Taylor, Thank you for taking the time to post a review and share your feedback. We hope that you'll find the new search capabilities in BOLD more intuitive. Feel free to reach out to your Account Exec if you want to take a look! Great software depends on the ease of use, so we always want to improve upon that experience. Thanks for being an Avionte customer!

SV

Shawn V.  
Corporate Trainer  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Uses: Staffing vs. Headhunting"

November 24, 2015

4.5

Pros

I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Cons

Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

Review Source

SS

Sam S.  
Substitute Management Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A Solid Program with High Functionality"

February 27, 2020

4.0

I have enjoyed my experience, and haven’t run into any serious qualms. I think the program does what it sets out to do!

Pros

I really like that this software can run my background checks, track a team’s applicant load and status, and reliably keep data all while being a platform which our payroll department and sales department can also use with our clients. Once you get the hang of the idiosyncrasies of this program, you can work really efficiently.

Cons

The ease of access with this software could be improved. While I believe our company is running a previous iteration of the software, the integration that this program has with office software such as Outlook or our I-9 system is lacking. Even in the functions that try to make up for this, the experience isn’t the smoothest. Happily, once you get used to working with the program, these issues diminish in severity, as the program’s consistency helps you understand solid workarounds for the concerns aforementioned.

Review Source

JP

JoAnn P.  
Risk Management Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

June 19, 2019

3.0

I like many of the features of Avionte. The company has worked diligently to make the software more responsive to the needs of users.

Pros

I like that Avionte allows you to tie job postings to other applications and has its own payroll piece. The ease of pulling specific reports and the ability to contact candidates and employees through mass email is very helpful.

Cons

When I have submitted tickets to Support, it has sometimes taken them several weeks to contact me. That forces me to spend time researching a solution to my problem and in the process losing valuable time doing the job I am being paid to do

Review Source

LL

Lynne L.  
Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

May 30, 2019

4.0

I like that I can add upcoming tasks and updates to client and employee's files.

Pros

Many different options in logging messages and updating files.

Cons

Can sometimes be difficult to navigate. It would be nice that when an employee is assigned to a job or ends an assignment, the program would automatically change their status from Active/Working. Also when and employee ends their assignment and you put add the date in the file, if you do it within the same week they are getting paid, it bumps them out of the payroll batch. So you have to put in the end date after the payroll has been done.

Review Source

BA

Brianna A.  
Manager - Payroll & Recruiters  
Staffing and Recruiting  
Used the software for: 2+ years

### "Highly Recommended"

May 29, 2019

4.0

Pros

We use Avionte for both front and back office purposes. It is very user friendly and holds all the information that we need to do our daily business. Also, the reporting that Avionte is able to complete is awesome, I use reports daily to track our recruiters and the employees.

Cons

Some of the function capabilities that we would like to see is a back button and switching from screen to screen. Also, sometimes the ticket system takes a long time.

Review Source

VR

Verified Reviewer  
Recruiting Manager  
Human Resources  
Used the software for: 2+ years

### "Avionte Software"

May 28, 2019

4.0

I use it constantly in my duties as a recruiter to track entire onboarding history and payments.

Pros

Good range of options to track candidate and employee history. Also stores all client information including invoices and payments. Very easy to navigate software and offers a wide range of functions.

Cons

More options to use email templates. Have found this difficult to use and find myself not sending emails directly through the software.

Review Source

VR

Verified Reviewer  
Senior Vice President  
Staffing and Recruiting  
Used the software for: 2+ years

### "First Software for Us, Great Decision"

August 14, 2018

4.0

We have been able to streamline many processes and reduce accounting staff, while making it easier for our front line staff to track applicants and assign them to our customers.

Pros

Customization. Full front and back office integration, everything in one place.

Cons

Interface and back office setup can be clumsy. Admin rights should be easier to administer to users. Ability to customize reports would be great.

Review Source

June B.  
Talent Director  
Human Resources  
Used the software for: 2+ years

### "Okay software for the basics plus back office"

August 6, 2018

3.0

Great, great customer service but not a very robust product.

Pros

Has a back office integrated. Very easy to learn and use right away. Literally a few minutes and someone can start using. Customer service is awesome.

Cons

Reporting is not very robust. A lot of manual manipulation with Excel required after running most. Naming conventions can be very confusing. If you ask for a feature, they will add it but charge you for the development time.

Review Source

CV

Corinne V.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "You work for Avionte....don't expect much...should be a "Do it yourself product""

November 8, 2017

1.0

Consistently has staff turnover and lack of communication and response.

Pros

Good Integration with other products such as background checks, and other features but of course at an additional cost!

Cons

Bad value for the cost, extra fees for any changes, Self Service everything! Just received a lovely email that said "Mandatory Training" last time I checked we were the customers. If you are looking to switch software be prepared to have a minimum 20 hours a week dedicated to this alone! Avionte thinks that staffing companies have nothing better to do thank manage the software. Overpriced, not a good investment, highly regretting this purchase!

Review Source

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