--- title: "RetailEdge Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RetailEdge Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/76636/RetailEdge/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RetailEdge Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RetailEdge ## What is RetailEdge? RetailEdge is a Windows-based, installed/cloud hybrid retail POS software that includes all the features your business needs to grow and thrive starting at only $495 one-time. Use for registers, back offices, warehouses, on the road, or at home with or without internet. Use your choice of integrated payment processor with no added fees. Track sales, customers, and inventory with hundreds of reports and sync inventory with an ecommerce store. ## What is RetailEdge used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 188 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $495 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Inventory Management / 2026 - Point of Sale / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... - Point of Sale / 2026 - Retail Management Systems / 2026 - Retail POS System / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Inventory Management / 2026 - Point of Sale / 2026 - Retail POS System / 2026 ## RetailEdge alternatives Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (296)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,763)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [View all alternatives](https://www.capterra.com/p/76636/RetailEdge/alternatives/) ## FAQs about RetailEdge Overview ### What problems does RetailEdge solve? RetailEdge solves inventory control, sales processing, and purchasing problems by tracking stock levels, receiving, vendor costs, customer purchase history, and reorder needs in one POS system. It gives store managers and buyers customizable sales, inventory, tax, and accounting reports, while helping multi-location retailers view stock across stores and sell during internet outages. Answer based on 133 reviews Overview ### Which roles and teams benefit most from RetailEdge? RetailEdge is most used by retail business owners, presidents, and proprietors who oversee store performance, sales, and purchasing decisions. Store, general, and operations managers rely on it to manage daily transactions, inventory, staff activity, and customer service. Office managers and bookkeepers use it to track financial records, reporting, and back-office tasks. Answer based on 188 reviews Overview ### What company size and industries is RetailEdge built for? RetailEdge is designed for small to mid-sized retailers with point-of-sale and inventory management needs, with 97% of reviewers from small businesses. Retail is the leading industry at 59%, followed by sporting goods at 4% and food and beverages at 3%. Midsize and enterprise businesses each represent 1% of reviewers. Answer based on 188 reviews Features and Usability ### What are the key features of RetailEdge? RetailEdge includes core customer management, inventory control, multi-store support, and website and eCommerce integration. Its most-discussed functions are inventory management for tracking stock and syncing online-store inventory, sales reports with financial filters, and point of sale for customer records, receipts, and checkout. Payment processing supports integrated card terminals. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? RetailEdge offers a $495 one-time Standard plan with a free trial, one hour of training, and 90 days of US phone support. The vendor states there are no recurring charges, hidden costs, or credit-card processing fees. Reviewers value outright ownership and included features, though one reported insufficient included training and another cited costly new workstations. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does RetailEdge integrate with? RetailEdge integrates with Shopify, QuickBooks Online Advanced, and ShipStation. Shopify is the most frequently reviewer-confirmed connection, supporting synchronization between in-store and online sales and inventory. The available integrations also cover accounting through QuickBooks Online Advanced and shipping operations through ShipStation. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on RetailEdge? RetailEdge offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that frontline staff and seasonal employees usually learn sales tasks quickly because the interface is user-friendly. New users and administrators need more time to master inventory, reporting, multi-location updates, and less obvious features; some request more routine Q&A webinars and basic manuals. Answer based on 14 reviews Getting Started and Support ### What customer support options does RetailEdge offer, and how do users rate the experience? RetailEdge offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as prompt, patient, knowledgeable, and thorough, with technicians helping resolve issues and provide guidance. Some users report wait times, request around-the-clock phone availability, or find charges frustrating when calls do not resolve problems. Answer based on 105 reviews Security ### How does RetailEdge handle data security and access control? RetailEdge protects sensitive retail data through user security rights, location-based visibility controls, and restrictions on access to inventory, customer, sales, and account information. Businesses can keep data on site and create daily off-site backups. Some users find credential prompts and security settings cumbersome, and report visibility may occasionally exceed assigned location rights. Answer based on 12 reviews ## Who uses RetailEdge? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of retail POS systems rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) RetailEdge supports all three features that reviewers rate most highly: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Combined, these capabilities help businesses keep stock counts accurate, complete transactions quickly at checkout, and accept card payments efficiently, allowing teams to manage daily retail operations with better speed and control. Inventory Tracking 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.9 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.6 (40) 60.00% of 40 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 4.8 (61) 77.05% of 61 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies RetailEdge 68 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - For Liquor Stores: Software designed for use by liquor stores - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shipping Management: Manage and track orders being shipped to customers - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.6 (188) 4.6 Based on 188 reviews ## Pricing Value for money 4.8 (183) Free Trial [View pricing plan details](https://www.capterra.com/p/76636/RetailEdge/pricing/) Standard $495.00 Flat Rate,One Time It includes: - 90-Day Free US Phone-Based Technical Support - 1 Hour of Free Training - Easy to Use - Mobile POS Capabilities - Multi-location Access - QuickBooks Desktop Integration - No Penalty for Not Using Integrated Credit Card Processing - Loyalty Program - No-fee Gift Cards - Barcode Labeling - Multiple Credit Card Processor Options - House Charges and Invoicing - No Percentage of Sales Costs - No Required Recurring Charges - Optional Updates and Support - Optional Web Integration Value for money 4.8 (183) 4.8 Based on 183 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (184) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (184) 4.8 Based on 184 reviews ## User reviews Overall rating 4.7 Based on 188 reviews Filter by rating Counts reflect reviews available in this feed. 5(149) 4(36) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Managing Member Used the software for: 3-5 years ### "Absolute Best POS Software Available!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 RetailEdge has exceeded my expectations, and is by far the absolute best bang for the buck when it comes to POS systems. It is the best POS software I have used at any price. Pros 1) It resides on my computer and not dependent on the “cloud” 2) The price is great 3) The learning curve is not very steep and customer service is outstanding 4) It is very flexible and can accommodate many different businesses 5) Tech support is easy to work with and bugs are quickly addressed and resolved 6) Emailing quotes, invoices, statements, etc. is a simple button click 7) Tracks customers and their purchases, special orders, layaways, account payments, etc. — it can even track loyalty rewards for your customers 8) Has integrated credit card processing capabilities included 9) Has many other great features that continue to grow Cons 1) You have to buy the credit card reader for the integrated CC processing 2) Only a few credit card processors are available for integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "One of the best POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 I have used Retail Edge for over 10 years and I feel it is the best value in POS systems especially if you use Shopify too. The company is regularly updating the POS and making it better each time and the support staff are five stars. Pros The one time cost is a huge benefit over the subscription model. Plus the technical support is quick and knowledgable. Also the ability to sync with my Shopify site is a game changer. Cons There isn’t a lot to not like. Most functions are way beyond what we need. If I had to pick I would say the look is a bit outdated but the function is awesome. Also, I would like to see a more robust integrated loyalty program as the stock one is a bit bare bones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Long Time User and Love the Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 This software is a great tool to track inventory and sales. It is very easy to use and the price is right too. Highly recommend the product. Pros I have been using these guys for about 10years now. The system if very well designed and is very reliable. If we ever do have a problem which is rare...the help desk is amazing. Very responsive on timing and are very knowledgeable in getting things back going. Cons Not many cons but if I had to give one ..... having a tool to build our own reports would be something to consider adding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 3-5 years ### "Best for what I need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 RetailEdge is truly that. an in the retail world. It is easy to learn and I like all of the reports that are available. I need more instruction on making reports that I want, if that is a possibility. Pros Fairly easy to use. I can get help quickly when needed, since I am a Gold Member. Just a phone call, or email away. Cons I would like an F key for 'Add'. There are times when reaching for the mouse is cumbersome. I am not sure what all of the F keys are for, but I like F4 & F5 the most. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "Simple and amazing software!" 5.0 October 23, 2017 Pros As a used bookstore we have utilized the customer features to track book credits. This allows us to see when our customers were last in and contact info to get them back! Simple and easy to use!! Cons There is little I don't like about this software.. it's a software that it always in evolution. Having consistency when having doing reports... A default selection choice would be nice... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Love Retail Edge" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 It is so easy to use, easy to teach our staff. It is a pleasure to work with your customer service team. Pros We have used RE since day one of using a POS system. We looked into others before upgrading and no other system does what RE does - at least for our small business. It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost immediately. If we need further guidance - it’s just a phone call away. Cons When we upgraded - the screens looked a little different, so that was a small issue to work through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "Mostly good, with a few major frustrations." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 5, 2017 Ease of checking out customers and keeping track of inventory. Pros Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient. Cons Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-Owner Used the software for: 3-5 years ### "Top Notch Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Overall experience in the past 9 years has been exceptional and worry-free. Again the customer service has always been amazing. Pros Customer service and value for money are the best things about RetailEdge. The inventory management is one of the most straightforward out of all POS systems I'm familiar with. Cons The look of the program is quite basic, but has improved over time with the different software updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "RetailEdge is a great value. I highly recommend it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 My overall experience with RetailEdge has been wonderful. Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and remember to write them down. The customer has been top notch. I have also used them for some custom label templates, and the process was a breeze. Pros The customer support is very responsive and thorough. I haven't found anything that they haven't been able to figure out yet. I also love all the features that are available with the huge price tag that other POS systems try to charge. RetailEdge has more features than I need at my independently-owned single location garden center and landscaping service business, but I can see how they would be very useful for a larger, multi-store business. I also really appreciate the regular program updates. As you can tell, I have a hard time picking just one thing to like about RetailEdge. Cons The help manual could use some updating since some major updates have happened. Some of the features/functions are labeled differently or follow a different series of steps. This could be very confusing to someone that is new to RetailEdge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Store Manager Used the software for: 3-5 years ### "Big Retail Edge fan" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 26, 2025 We have used this POS system for 5 years now. As gold subscibers, we get access to immediate and very helpful customer service that I feel is a good value for our money. Huge shout-out to \[sensitive content hidden\]. He is very good at walking me through making changes to our system and teaching me how to do things. Having an option for a membership and loyalty program has been an key feature for us. We recommend Retail Edge to new markets similar to our that need to do complex consignment sales and discounts. Pros I love that Retail Edge provides us a point of sale system doing consignment and wholesale. We run on a lot of grant funding so being able to pull reports with specific detail is outstanding. The customer service is always good and I am able to get assistance with any questions or problems. Cons It can be confusing to new users. There is alot the system can do and the learning curve can be tricky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/76636/RetailEdge/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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