# Page 7 | RetailEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is RetailEdge the right Point of Sale solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76636/RetailEdge/reviews --- RetailEdge 4.8 (186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of RetailEdge ## Showing most helpful reviews Showing 151-175 of 186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LH Larry H. owner Sporting Goods Used the software for: 2+ years ### "I have used RE in-store for the last 6 years. Excellent POS and management for small business." October 21, 2017 4.0 Can easily track inventory, slaes, and customers. Pros Best features are: + I can track inventory and figure out what I have in-store. + track PO from vendors and keep track of back-orders. + figure out my best selling product and best customers Cons \- So many features, it is difficult to utilize all of them. - Front end looks a little dated but not terrible. Review Source EV ERICA V. STORE MANAGER Used the software for: 2+ years ### "We use Retail Edge on a daily basis as our primary POS software. We use the software extensively." October 21, 2017 5.0 Pros It ties together all aspects of our retail shop from inventory to customer service in utilizing the customer data base by keeping track of sales. We have never had any issues with the software failing us and whenever we have had any issues, customer service at Retail Edge has been prompt and helpful and always gets ua through any issues, Review Source LS Laura S. Owner Used the software for: 2+ years ### "Been with Retail Edge for 18+ years. It runs my bricks & mortar store. Gold service plan is great. " July 10, 2018 5.0 Pros The personal service from the tech support. When we get in trouble there is always someone back to us fast with help. Takes a lot of the stress out of running a POS system. Cons There is no good way to make this software work with our website and the available web solutions are not appropriate for us. Hoping that we can change that in time. Review Source LH Larry H. Business Owner Retail Used the software for: 2+ years ### "From the purchase to installation the experience was awesome" October 22, 2017 5.0 excellent reporting and inventory control Pros It is extremely easy to use with functionality that works for my type of business and probably any retail business Cons Other than not being able to create a non-stock item code with a negative cost and retail amount, but I have been able to use 2 methods suggested by Retail Edge that works for my application Review Source VR Verified Reviewer Social Media Manager Used the software for: Less than 6 months ### "Great product but it lacks certain functions that should already exist for a company this size." November 2, 2017 4.0 We are now more organized and ordering new product is becoming a breeze as we get the system up to par with what we need. Pros The ease of use when it comes to entering data is great. Looking items up is a breeze when using the pos sytem. Cons Not being able to adjust the spacing on a label is a pain especially when the label is cut off. There are certain combinations of discounts that are still not available that seem simple enough to implement. Review Source DA David A. Manager Used the software for: Less than 6 months ### "120+ hours testing/research = most robust and best valued software application in the POS market" July 24, 2018 5.0 Inventory tracking , metrics on so many different areas and potential for scaling up business. Pros .It's a one time software cost verses monthly cost system and low optional monthly update service. You have the option of onsite hosting order cloud hosting. Both still allowing ability to scale to multi store. So many ways for configuring and your not paying for "add on's" that aren't really add-ons. RetailEdge has been around since 1998 - they're invested in this business and not a 5 yr old start up. They understand Retailers real issues, not just the fluffy stuff and are always making changes. Cons The GUI and presentation is not pretty (but it's functional). More specifically the touch screen POS doesn't allow for too much customization when it comes to: button size, adding more tabs, perhaps adding pictures on the buttons. Inability to customize printable reports - eg. removing the cost price on PO's - as it still prints cost price; even if the user does not have cost price privileges. Review Source GO GLENDA O. President Retail Used the software for: 2+ years ### "We have used Retail Edge for more than 25 years and it is so easy to use!" July 10, 2018 5.0 point of sale executed quickly Pros We like most about the software that it is easy to use and easy to train new employees on. We can enter the item number quickly and process the sale quickly with Retail Edge. Cons We don't always have a good tract of our inventory on hand. It seems to be that all purchases are not added to inventory. Review Source KD Kelly D. Retail Lead Used the software for: 2+ years ### "Very easy to use." December 1, 2017 5.0 Pros The ease of the software. We are a hospital gift shop and have mostly volunteers using the cash registers. Even the ladies who have had absolutely no cash register experience have had no problems with this software. Customer support is awesome, always call me right back and have always solved my issues. Review Source JK Jessi K. Director of Retail Used the software for: 2+ years ### "We have been using Retail Edge for over 12 years. It has been an essential tool in our business!" October 22, 2017 5.0 Pros Retail Edge is an easy software program to teach our sales staff on for the cash register, regardless of their computer skills. Cons The rounding function can be hard to get to an exact number when receiving the purchase orders. It can also be challenging knowing which is the best report to select. Review Source WB William B. owner Retail Used the software for: 2+ years ### "Retail Edge has been our reliable partner for 4+ years!" February 11, 2019 5.0 Retail Edge has been a great system for our stores. Pros We like the simplicity and cost effectiveness of Retail Edge. It is also very robust. We have never lost a transaction over the past years. Cons The report interface is not the best. We end up exporting our raw data and using other reporting software. Review Source JM Jayne M. Co-owner Used the software for: 2+ years ### "Some wonderful features but when we had inconsistencies and inaccuracies, the team could not resolve" July 10, 2018 3.0 Pros The reports are very useful. It is helpful with understanding stock, managing stock and the customer base. Cons inaccuracies and errors in reports that can't be resolved with support help. We found customers with balances that were not accurate and the support team could not resolve the problem. Review Source PF Phyllis F. Proprietor Used the software for: 2+ years ### "I have was very pleased with Retail Edge." November 3, 2017 5.0 Pros Extensive data capture including lots of historical information. Ability to export and import data from CSV/Excel. Cons Inability to create your own reports easily. Limitations in search function (does not have multi-level search feature e.g., Description = gri\* and SKU = CH\*). Review Source RD Robert D. OWNER Sporting Goods Used the software for: 1-2 years ### "Retail Edge Happy User" October 15, 2019 5.0 Rep in sales has been great and so they are quick to resolve any issues. Pros Easy to use, and the Cost is reasonable. Cons That I didn't find it 10 years ago. I would have saved thousands. Review Source Response from High Meadow Business Solutions November 1, 2019 Hi Bob, thanks so much for your kind words! It has been our pleasure! -Kayla GR GLENN R. owner Retail Used the software for: 2+ years ### "Retail does all I need and more" July 31, 2018 5.0 Inventory control Pros Inventory reports able to track sales total sales reports able to make barcode labeling being able to add to purchase orders from Inventory Cons I have not had a problem with system so there is nothing not to like! time need to add new inventory Review Source BP Bill P. owner Retail Used the software for: 2+ years ### "I have had Retail Edge over 8 years, I wouldn't consider any other POS" October 23, 2017 5.0 ease of invoicing and inventory control Pros The assistance that I always get from both technicians and the sales people whenever I have a problem Cons some of the report styles, when I am only interested in using the item ID and not the stock number as the numerical sequence Review Source RB Rachel B. Owner Used the software for: 2+ years ### "Retail Edge is an excellent software we use at our boutique. We have used it from the beginning. " July 22, 2018 5.0 Pros The user friendly capability and how easily we can train employees. Also the daily reporting and closing is extremely easy. Cons The fact that I can't access it remotely without paying a fee. Also there are a few reports that I would like to run and can't. Review Source JC JESSE C. owner /manager Retail Used the software for: 2+ years ### "from 2007 to 2017 Retail edge is great software cuz easy to use and good for inventory. " November 2, 2017 5.0 my sales increasing , fast sale , easy to use any age person can use so easy. Pros Everything, your sales and reports, inventory, it's very good software to use and recommend to my lots of friend and one of my liquor store friend running this software and he also glad to me. Review Source RK Richard K. Bookkeeper Retail Used the software for: 2+ years ### "Great software, easy, quick & efficient. " July 11, 2018 5.0 Very easy to work with. Pros Very easy to work with. My company has been using RetailEdge for quite some time now and we won't use any other program. Cons There's really nothing that I can think of, this is the first program that we really have no problems with. Review Source kF kenny F. owner Maritime Used the software for: 2+ years ### "The best software for the money." November 2, 2017 5.0 Pros Easy to use. Takes no time to train someone to use retail edge. Make record keeping a breeze. Best software for the price Cons retail edge crashes sometimes. other than that never had an issue with the program. It does everything i need it to do Review Source SL Shane L. Owner Facilities Services Used the software for: 2+ years ### "Great software, low initial cost and a low maintenance fee" November 2, 2017 4.0 Pros Tracks inventory, adjustable min max counts, creates PO's, tracks last cost, average cost, sales, everything you need for retail sales Cons When a sale is saved the list only has the customer ID number and not the customer name, not a big deal Review Source PS Peter S. Owner Used the software for: 2+ years ### "Great company, been working with them for over 10 years." December 1, 2017 5.0 Pros Very reliable, updated frequently, multi location capable, locally owned and way above average support. Cons Cant run it on a Apple computer, would be great because their hardware is above average and they are easy to maintain. Review Source BS Brian S. Owner/Partmner Used the software for: 2+ years ### "Customer rep was a great help with the process of setting up our retail edge. Very easy to learn " October 23, 2017 5.0 Muscle Inc has been open for a while and now with a 2nd location its easy to use, user friendly and gives you alot of options to print reoports Pros Very user friendly and easy to use. Organized and tracks sales with the ability to run multiple reports. Review Source ME Melissa E. Owner Used the software for: 2+ years ### "Solid retail POS. Good reporting. Great customer service" November 8, 2017 4.0 Pros Easy to use. Good sales and monthly reports. Great customer service-they are always willing to help. Cons Inventory process could be easier. I should be able to scan inventory and create a discrepancy report. Review Source HA Hazel A. Financial Services Consultant Computer Software Used the software for: 2+ years ### "Retail Edger has allow our customer to have better control over the inventory for each location." October 31, 2017 4.0 More accurate sales for the customer and daily location reports. Pros Easy of use, security features, reporting. For each location to be able to enter sales and at the end of the day because of the RECON feature general reports for each location at the head office. Cons Security sometimes can be a pain especially where a clerk has to log in each time she has to enter a sales. Review Source TS Teresa S. Owner Retail Used the software for: 2+ years ### "I love Retail Edge. Best POS system" November 2, 2017 5.0 I use the software daily. I issue gift cards thought the system. I love the loyal customer part of the program. Pros The software is very easy to use. Training new employees is very easy. Ease of issuing gift cards.. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.