# Page 8 | RetailEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is RetailEdge the right Point of Sale solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76636/RetailEdge/reviews --- RetailEdge 4.8 (186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of RetailEdge ## Showing most helpful reviews Showing 176-186 of 186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Scott L. Owner Used the software for: Less than 6 months ### "All in all: good product, exceptional price point, and great staff. " December 9, 2017 5.0 Pros I have been quite please with RetailEdge. The software is quite functional and pretty straight forward to run. The customer and technical support has been top notch. A special shout out to Anthony in tech support. He was extremely helpful when working through the bugs getting the store open. Also helpful in customizing a special request on labels and receipts. Cons I would happily give RetailEdge a 5-star rating except for two concerns. 1. The MPop mobile register/receipt printer sold by RetailEdge was extremely buggy. They were great about the return, but in hindsight, I've not heard anything good about this product. Mine may have been a lemon, but it may be a product they should remove from their list of recommendations. 2. I wish they would develop the product for Apple OS. Review Source mJ mujahed J. owner Retail Used the software for: Less than 6 months ### "customer support is the best" June 9, 2022 5.0 Pros the wide variety of tools at my disposal Cons having to set everything up, but that applies to everything new. Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Review Source KK Kerry K. President Retail Used the software for: Less than 6 months ### "After using a POS package that cost 10's of thousands more, I'm amazed at how easy & intuitive RE is" October 24, 2017 5.0 Great flexible functionality at a very reasonable price. Predictable upstream costs. Small, dedicated technical / sales force that doesn't allow me, the client, to get lost in the shuffle. Pros Uniformity throughout modules. Ease of understanding how it works. Superior indexing for searches. Ease in expandability. Quick sync'ing of multi-store databases. Automated updating to smooth out the version to version upgrades for small monthly fee. Cons I don't know enough about it yet to have a well informed opinion, but I guess lack of a multiple ship-to address feature in the customer database is the most troublesome for my business which serves, for example, many apartment complexes that are managed by one management company Review Source BR Bev R. Owner Used the software for: 1-2 years ### "Over all day to day use is simple" October 22, 2017 5.0 Pros Mainly having agents to help, who are amazingly helpful and genuinely concerned about making sure clients are getting the most out of the product! Review Source VZ Vicki Z. owner Food Production Used the software for: 1-2 years ### "Grocery Store POS" October 15, 2019 5.0 Disastrous initial training session - I had done my due diligence in selecting this software and got the "out of the box" training not at all customized to my existing knowledge, specific questions, or rapid turnover of perishable products. I was advised to not select Gold Level customer support when calling for tech support, even though I pay for it monthly. The software is solid and predictable, have had no issues with it working as designed. Tech support is friendly and helpful. Pros Simple to set up; intuitive design for Inventory Management. Ability to track 100% of items. Plenty of Customer Manager features. Cons Full, robust reports are difficult to access. Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment. Adjustments to Sales Screen QuickList are cumbersome - a definite disadvantage to grocery seasonal stock rotations. It takes 8 clicks just to get to the search window to update/add/delete a QuickList item. Review Source PM Paul M. Managing Director Used the software for: 1-2 years ### "Persons with no POS experience and little training can use this software" November 2, 2017 5.0 Pros Simple reports which cover all of the key inventory and sales areas. Unbeatable price for the features. Very little computing resources taken up. Easy to backup. I used more expensive software before but inventory and sales reports were never as accurate. Cons Wish I could do additional accounting so that I would not have to export data to be merged with other software. Review Source KH Kevin H. President Consumer Electronics Used the software for: Less than 6 months ### "Very easy to setup and use. Customer support is very quick to respond and very helpful." December 1, 2017 5.0 The main reason I switch to this product was that I could add an additional register without costing me an arm and a leg. Pros It is packed full of features that are hard to find in other software for the price, like having multiple registers as well as multiple locations. The administration side of things is very easy to use, as well as the clerk side of things. Cons I wish I could customize the receipts more and change the layout. I wish it had an employee time clock feature. Review Source CN Carly N. Owner Used the software for: Less than 6 months ### "New customer 2018. Setting up and support to get started was a little tough. " July 16, 2018 4.0 Pros The touch screen and ability to change things easily in the POS program. Our managers have access to change the inventory and we can print labels quickly for products as they come in. Cons Customer support in setting up at first. Felt like our language and the IT support language was different. No real direction on steps in setting up the software program. We enjoy the program now that we understand it better. Review Source JO Jeanne O. Proprietor Used the software for: Less than 6 months ### "Great Program with Exceptional Customer Support!" July 12, 2018 5.0 Pros Comprehensive POS Software Program competitively priced with a one time payment to purchase. Excellent Customer Support with a hour of training included in the purchase price. Incredibly flexible and easy to use. Data stored at individual store site. No additional charges for Gift Cards. Cons Sales Receipt difficult to customize. Only 4 lines at the bottom of the Sales Receipt to add store policies. Review Source NM Nick M. Controller Luxury Goods & Jewelry Used the software for: 6-12 months ### "RetailEdge is an easy to use non flashy Point of Sale tool." February 14, 2023 4.0 Pros The product is easy to use and push to devices out in the field as well as bring data back in. Cons It isn't the prettiest or fanciest tool but it does what it is asked of it. Review Source Response from High Meadow Business Solutions February 16, 2023 Hi Nick, Thank you for your feedback! Being in the POS game for 30+ years, we do get that sometimes our customers think our UI looks dated, even with periodic updates. We are always looking to improve the program both functionally and visually, so if you have any suggestions please feel free to send them to us at sales@retailedge.com AH Amanda H. Owner Used the software for: Less than 6 months ### "Perfect system for my business" November 8, 2017 5.0 Pros This software is easy to use and does everything I was looking for. I love the inventory management. Cons I am still working through all the features of the program. So far, I have not figured out how to print labels for products. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.