# RetailEdge Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RetailEdge Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/76636/review --- # RetailEdge Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RetailEdge ## What is RetailEdge? Windows-based POS with inventory and customer management features for single and multi-location businesses. Starting at $495 one-time. On-site data makes sure all program functions available with or without an internet connection. Hundreds of reports, analytics, loyalty programs, gift cards, layaway/open orders, discounts, and purchase orders included at no additional cost. Integrate with Shopify and Quickbooks online or desktop. Choose your credit card processor with no added fees. ## What is RetailEdge used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Overall rating Based on 186 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $495 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RetailEdge alternatives Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month [4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/76636/RetailEdge/alternatives/) ## Who uses RetailEdge? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 4.8 (59) 76.27% of 59 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.7 (56) 71.43% of 56 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply For Retail 4.9 (49) 75.51% of 49 reviewers that rated this feature as important or highly important For Retail Stores Payment Processing 4.6 (40) 60.00% of 40 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Retail Management 4.6 (34) 64.71% of 34 reviewers that rated this feature as important or highly important Manage sales in retail stores Point of Sale (POS) 4.9 (31) 70.97% of 31 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software RetailEdge 67 features Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Software designed for use by liquor stores For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and handle various international currencies Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage and track orders being shipped to customers Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.6 (186) 4.6 Based on 186 reviews ## Pricing Value for money 4.8 (181) Free Trial Standard $495.00 Flat Rate,One Time It includes: - 90-Day Free US Phone-Based Technical Support - 1 Hour of Free Training - Easy to Use - Mobile POS Capabilities - Multi-location Access - QuickBooks Desktop Integration - No Penalty for Not Using Integrated Credit Card Processing - Loyalty Program - No-fee Gift Cards - Barcode Labeling - Multiple Credit Card Processor Options - House Charges and Invoicing - No Percentage of Sales Costs - No Required Recurring Charges - Optional Updates and Support - Optional Web Integration Value for money 4.8 (181) 4.8 Based on 181 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (182) 4.8 Based on 182 reviews ## User reviews Overall rating 4.8 Based on 186 reviews Filter by rating 5(147) 4(36) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent JS Joyce S. owner Arts and Crafts ### "Best for what I need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 RetailEdge is truly that. an in the retail world. It is easy to learn and I like all of the reports that are available. I need more instruction on making reports that I want, if that is a possibility. Pros Fairly easy to use. I can get help quickly when needed, since I am a Gold Member. Just a phone call, or email away. Cons I would like an F key for 'Add'. There are times when reaching for the mouse is cumbersome. I am not sure what all of the F keys are for, but I like F4 & F5 the most. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Joyce, thank you for your review and comments. We appreciate them and it helps us to make the program better. There are a number of 'F' keys built into the program. You can see a list of them at https://retailedge.com/help/index.html?hotkeys.htm. We use F3 to add customers to a sale, we use accelerator keys for most of the buttons in the Managers (Customer, Inventory, Purchase Order, etc.). You can see the the first letter of the text on the button is underlined. In Add, the A is underlined. So pressing the Alt key and A will "press" that button. So there is no need to use the mouse. If you have any other comments or suggestions please let us know. Thanks. PN Peter N. ReStore Manager Non-Profit Organization Management ### "#1 Point of Sale program for ReStores " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 Over 10 years of Great service, Easy to get through to the Tech to fix. They go the extra mile to make sure I am up and running. Program is up to the latest trends Pros Easy to use Easy to learn Price is affordable and the service is fast and very knowledgeable of my company and need Cons I have not switched over to the touch screen yet. I can have duplicate customers with same name and no warning that its a duplicate Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing RetailEdge price point, option that were offered and Service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 5, 2025 Thank you so much for your kind words and for being part of the RetailEdge family for over 10 years! We’re thrilled to hear that RetailEdge continues to meet your needs and that our support team has been there when you’ve needed us. We’re grateful for your long-time partnership and the incredible work Habitat for Humanity ReStores do in their communities. Thanks again for your continued trust in RetailEdge! -Kiana AK Ayla K. Operations Manager Retail ### "Review from Cape Fear Habitat" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 Good experience over all. Support responds quickly and is thorough. \[sensitive content hidden\] is wonderful, incredibly helpful and friendly. Pros Ability to track multiple locations and item selection. Reports are easy to run and cover a lot of bases. Cons Updates are not instant through each location. Understanding each change needs time to upload at each location is helpful when first training. Duplicates and incomplete transfers have happened many times because an update wasnt enough. Start up is expensive. Switched from [ThriftCart](https://www.capterra.com/p/195239/ThriftCart-Point-of-Sale/) At the time, reports were inconsistently correct Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 30, 2025 Thank you for the feedback! We’re glad RetailEdge’s multi-location tools, reporting, and responsive support have been a good fit for your business. -Kiana AC Amy C. Owner Retail ### "Retail Edge is the BEST value for POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2025 The customer service has always been great and the guys are very patient! From simple questions to extra help needed during inventory, they have always gone above and beyond. Pros The island system can be used independent of internet which works great for us when we have pop up events. The POS tracks all inventory, allows us to print our own labels and tracks vendors and more. The reports are a simple way to share with my CPA for taxes and inventory. There are multiple upgrades for bugs/fixes. I feel like our information is of value and secure. I'm so glad I made the purchase eight years ago. Cons There is more to the POS than I know...it is smarter than me. Wish I had the time to learn to utilize all of the features. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing RetailEdge Ability to process without internet, customer support and fees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Hi Amy! Thanks so much for your thoughtful review! We’re thrilled RetailEdge has worked so well for your business. If you ever want to dive deeper into the features, don’t forget you have the built-in Help File, our Knowledge Base, and the RetailEdge YouTube Channel—all great ways to get even more out of your system. -Kiana AG Ayana G. Operations Manager Food & Beverages ### "The BEST Retail Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Absolutely, Amazing!!! We have had great customer service, on time follow up with technical support. Pros The entire process is seamless and support is amazing. We have been using Retail Edge for over 5 years in our Store Front and Restaurant. With multiple locations, we can sell, update inventory, etc. Cons No problems at all. They are always creating improvements that match with market trends or business request. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thank you Ayana! We are so glad that you have had such a great experience with RetailEdge. -Kiana EP Eric P. Officer Manager Sporting Goods ### "Customer Tracking / Inventory Control for Dummies.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 The program has been for the most part flawless and super stable. We've been using it in our store since 1996. Pros Easy to use and teach new employees how to use RetailEdge. The Inventory control is also very good in that we can monitor exactly what we need to see where we need to make adjustments. Cons While RetailEdge is great for inventory control it is cumbersome in some aspects. RetailEdge does not allow for multiple vendors to be assigned to the same item. Only 1 main vendor per item. When using the matrix there are only 100 fields to be entered on any particular element value like Color or Size and while it hasn't really happened on size our Color Values has grown to Matrix Color 1, Color 2, and Color 3. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Debbie K. Owner Retail ### "Love RetailEdge!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Excellent! I have been using RetailEdge for 10 years, and the staff are truly excellent, responsive, and extremely helpful. RetailEdge is a good value for the cost of the system. Pros RetailEdge is an excellent POS system that is easy to use and backed by fantastic customer service who are always ready to offer a helping hand. Cons It is not compatible with WIX. It would be most helpful if it could work with other platforms other than Shopify. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Hi Debbie! Thank you so much for your feedback, we are so happy to have worked with you for the last 10 years! -Kiana PE Psychi E. Coo Retail ### "MAKE BUSINESS BETTER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Retail Edge has made managing our company easy and efficient. Anything you want to learn is on YouTube and the training videos make it so ,much easier to understand. Fast and effective Pros Learning to use the program Retail Store Management is easy and value for money. Invoicing is quick and easy with a dependable security features. No bug and issues, reporting made simple. Cons I have no complaints, honestly. I can do all I need to and more. Even working offline is a breeze. I have nothing negative to report. Switched from [Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/) Retail edge was more affordable in the long run better for our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2025 Thank you, Psychi! We appreciate your support, and we are so glad to hear about your positive experience with RetailEdge! - Kiana MH Melissa H. Owner Retail ### "Recycled Reading of Vermont RetailEdge Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2025 Customer service is great. Easy to use and many functions that help run a business. Updates are regularly issued. Pros Ease of use when you first start using it. There are many reports and functions that help running my business. As a music store, I like the ability to create packages. I use it for putting guitar and accessory packages for special sales. Cons I don't really like the change in the look of the POS screens, they look cartoonish. I really don't have the time to learn all the functions as some are complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thanks for sharing your experience, Melissa! We’re glad RetailEdge has been a helpful tool for running your store—especially with package sales. We hear you on the POS screen updates; If you ever want to explore those at your own pace, our Help File, Knowledge Base, and YouTube Channel are great places to start! -Kiana SV Stephanie V. Co-Owner Retail ### "Top Notch Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Overall experience in the past 9 years has been exceptional and worry-free. Again the customer service has always been amazing. Pros Customer service and value for money are the best things about RetailEdge. The inventory management is one of the most straightforward out of all POS systems I'm familiar with. Cons The look of the program is quite basic, but has improved over time with the different software updates. Alternatives considered [Retail Pro](https://www.capterra.com/p/164131/Retail-Pro-9/) Reasons for choosing RetailEdge Cost and ease for inventory management was why we stuck with Retail Edge Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2025 Thank you so much, Stephanie! We are so glad to hear about your positive experiences, and thankful you have grown with us over the years! -Kiana [View all Reviews](https://www.capterra.com/p/76636/RetailEdge/reviews/) Popular comparisons [Epos Now vs RetailEdge](https://www.capterra.com/compare/76636-152638/RetailEdge-vs-Epos-Now)[Shopify vs RetailEdge](https://www.capterra.com/compare/76636-83891/RetailEdge-vs-Shopify)[Lightspeed Retail vs RetailEdge](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail)[PayPal vs RetailEdge](https://www.capterra.com/compare/76636-207944/RetailEdge-vs-PayPal)[Shopify POS vs RetailEdge](https://www.capterra.com/compare/76636-205337/RetailEdge-vs-Shopify-POS)[PHP Point of Sale vs RetailEdge](https://www.capterra.com/compare/76636-145413/RetailEdge-vs-PHP-Point-of-Sale)[PayPal Point of Sale vs RetailEdge](https://www.capterra.com/compare/76636-171165/RetailEdge-vs-PayPal-Here-app)[Square for Retail vs RetailEdge](https://www.capterra.com/compare/76636-170272/RetailEdge-vs-Square-for-Retail)[Meevo vs RetailEdge](https://www.capterra.com/compare/76636-172058/RetailEdge-vs-Meevo-2)[Square Point of Sale vs RetailEdge](https://www.capterra.com/compare/76636-275802/RetailEdge-vs-Square-Point-of-Sale) [Rain POS vs RetailEdge](https://www.capterra.com/compare/76636-140893/RetailEdge-vs-Rain-Point-of-Sale)[Datascan Pharmacy Software vs RetailEdge](https://www.capterra.com/compare/76636-120411/RetailEdge-vs-Datascan-Pharmacy-Software)[POS Nation for Retail vs RetailEdge](https://www.capterra.com/compare/59952-76636/POS-System-vs-RetailEdge)[Phorest vs RetailEdge](https://www.capterra.com/compare/76636-113530/RetailEdge-vs-Phorest-Salon-Software)[WooPOS vs RetailEdge](https://www.capterra.com/compare/76636-165410/RetailEdge-vs-WooCommerce)[Nomod vs RetailEdge](https://www.capterra.com/compare/76636-176749/RetailEdge-vs-Nomod)[Loyverse POS vs RetailEdge](https://www.capterra.com/compare/76636-150632/RetailEdge-vs-Loyverse-POS)[Booqable vs RetailEdge](https://www.capterra.com/compare/76636-138689/RetailEdge-vs-Booqable)[Clover vs RetailEdge](https://www.capterra.com/compare/76636-226864/RetailEdge-vs-Clover)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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