---
title: "Planning Center Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Planning Center Software - reviews, pricing plans, popular comparisons to other CMMS products and more."
source_url: "https://www.capterra.com/p/76708/Planning-Center/"
page_type: "product"
language: "en"
publication_date: "2026-10-31"
---

# 

 Planning Center Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Planning Center

## What is Planning Center?

Planning Center’s the all-in-one church management software that helps churches help people. It gives leaders, teams, and congregants a single place to organize, connect, and get involved. No matter your size, Planning Center’s the easy-to-use platform for: - Scheduling volunteers - Accepting online donations - Creating event signups - Establishing safe and secure family check-ins And so much more! Find out all you can do from the freedom of a 30-day trial. No credit card needed! And, when you’re ready to upgrade, you only pay for what you need, when you need it, and cancel whenever you want.

## What is Planning Center used for?

[Church Management](https://www.capterra.com/church-management-software/)[Worship](https://www.capterra.com/worship-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Overall rating

Based on 1,139 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

0%

Pros & cons

Comprehensive volunteer coordination platform

Efficient worship team organization

Frequent technical glitches

Limited and inconsistent mobile experience

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Planning Center alternatives

Highest Rated

[4.9 (168)](https://www.capterra.com/p/184192/Chmeetings/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (708)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (864)](https://www.capterra.com/p/125787/ChurchTrac/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (23)](https://www.capterra.com/p/10008520/Gracely/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/76708/Planning-Center/alternatives/)

## FAQs about Planning Center

Overview

### What problems does Planning Center solve?

Planning Center solves scattered church operations by centralizing volunteer scheduling, service orders, music files, rehearsal resources, and team communication. It reduces double-booking, missed assignments, paper-based charts, and last-minute coordination for worship leaders, production teams, children's ministry coordinators, pastors, and administrators managing services, events, check-ins, and member records.

Answer based on 923 reviews

Overview

### Which roles and teams benefit most from Planning Center?

Planning Center is most used by pastors, worship leaders, and ministry teams coordinating services, volunteers, and congregational communication. Church administrators and office staff manage registrations, schedules, and member records, while technical, creative, and music teams organize service plans, media needs, and rehearsal assignments. Executive leaders oversee ministry operations and attendance.

Answer based on 1111 reviews

Overview

### What company size and industries is Planning Center built for?

Planning Center is designed for churches of every size, with 88% of reviewers from small businesses and Religious Institutions representing 57%. It also serves nonprofit organization management (12%) and education management (3%). The platform supports ministry organization, operations management, and congregant connection, most commonly for church management.

Answer based on 1138 reviews

Features and Usability

### What are the key features of Planning Center?

Planning Center includes worship planning for organizing service details and sharing songs with teams, plus volunteer management for scheduling based on availability and preferences. It also provides member communication, a member directory, mobile access, online giving and donation tracking, event management, and child check-in for religious organizations.

Answer based on 91 reviews

Integrations

### Which third-party tools and platforms does Planning Center integrate with?

Planning Center integrates with ProPresenter, Mailchimp, Clearstream, Checkr, and Stripe, which reviewers frequently cite for worship presentation, email, messaging, background checks, and payments. Its catalog also includes Aware3, Kindrid, MediaShout, PastorsLine, Proclaim by Logos, Pushpay, Subsplash, and Text In Church.

Answer based on 98 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Planning Center?

Planning Center offers webinars, documentation, and video training to support rollout across its modules. Reviewers say volunteers, staff, and younger or older users often learn routine tasks quickly, while nontechnical users and administrators need more guided practice with setup, permissions, and advanced features. The breadth of tools can make full adoption take time.

Answer based on 126 reviews

Getting Started and Support

### What customer support options does Planning Center offer, and how do users rate the experience?

Planning Center offers email/help desk, FAQ/forum, knowledge base, and phone support. Users often report timely, helpful responses, useful tutorials, and knowledgeable staff. Some users find it difficult to reach a person by phone, report ticket-access restrictions, or say certain issues received no follow-up.

Answer based on 45 reviews

Security

### How does Planning Center handle data security and access control?

Planning Center uses graded, app-specific permission levels to control who can view, edit, schedule, or administer information. Check-Ins supports child safety with matching pickup codes, separate rooms, age ranges, and sign-in/out tracking. Reviewers note that permissions can be confusing, lack micro-level controls, and do not support enforceable password rules or two-factor authentication.

Answer based on 32 reviews

## Who uses Planning Center?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive volunteer coordination platform

96% positive reviews out of 449

Most users report church volunteer management streamlines scheduling, prevents double-booking, and centralizes communication for all teams.

Robert B.

Pastor, 2 - 10 employees.

"Service planning, giving, small groups, registrations, church calendar, church app, people, child check in... all working together, amazing!"

Frequent technical glitches

57% negative reviews out of 127

Some users report bugs and issues cause slow loading, app crashes, and inconsistent performance, especially during peak times.

Efficient worship team organization

95% positive reviews out of 130

Most users comment worship team management simplifies scheduling, resource sharing, and communication for music and service planning.

Andy H.

Associate Pastor of Worship, 11 - 50 employees.

"Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church."

Limited and inconsistent mobile experience

46% negative reviews out of 90

Some users say mobile access lacks key features, is less intuitive, and experiences glitches compared to the desktop version.

Integrated ministry management tools

95% positive reviews out of 59

Most users describe ministry management as connecting teams, improving communication, and reducing administrative workload across ministries.

Lauren F.

President and Director, 1 employee.

"There are so many features you can customize for your own ministry situation."

Complex and confusing navigation

62% negative reviews out of 52

Most users indicate navigation is unintuitive, with clunky menus and difficulty locating features or switching between sections.

Harrison K.

Communications Director, 2 - 10 employees.

"At times, the menus can be a little clunky, and I find myself having to hunt for specific features."

## Features

AI summary

Based on 1,839 CMMS reviews

Capterra data shows that buyers of Church Management software rank the following features as their top priorities:

-   **Communication Management** (**47%** of reviewers rated this feature as critical)
-   **Membership Management** (**47%**)
-   **Donation Management** (**53%**)

Planning Center supports all three features reviewers identify as most important: **Communication Management**, **Membership Management**, and **Donation Management**. Together, these capabilities help churches stay connected with members, maintain accurate congregation records, and manage giving activities efficiently, allowing teams to improve coordination, strengthen member relationships, and keep administrative work organized.

Membership Management

4.6 (44)

47.73% of 44 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Donation Management

4.5 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Online Giving

4.5 (53)

62.26% of 53 reviewers that rated this feature as important or highly important

Outlet for members and visitors to submit donations electronically

Worship Planning

4.8 (108)

83.33% of 108 reviewers that rated this feature as important or highly important

Planning Center gives you robust tools to organize worship services, manage music, schedule volunteers, and share resources. Reviewers appreciate the flexibility, integration with ProPresenter, and ease of coordinating teams, though some want improved tracking of volunteer rotations.

Child Check-in

4.6 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Secure process of tracking children during activities

Member Communication

4.5 (82)

71.95% of 82 reviewers that rated this feature as important or highly important

It helps you communicate with members through mass emails, templates, and integrations like MailChimp. Reviewers appreciate the ease of sending group messages and tracking responses, but some note limited reply options and occasional issues with duplicate emails or texting.

Planning Center 75 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Campaign Planning: Plan and strategize marketing campaigns
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Child Check-in: Secure process of tracking children during activities
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- For Religious Organizations: Primarily serving churches and religious organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Matching Management: Ability to match gifts through the system
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Image Library: Store and manage images
- Media Library: Collection of images, videos and other digital content that can be used
- Member Communication: It helps you communicate with members through mass emails, templates, and integrations like MailChimp. Reviewers appreciate the ease of sending group messages and tracking responses, but some note limited reply options and occasional issues with duplicate emails or texting.
- Member Directory: Planning Center offers a straightforward way to manage and search member information, including family groupings and contact details. Reviewers appreciate the easy access and update options, though some mention difficulties controlling information access and attendance tracking.
- Member Portal: Online gateway through which members can access/update personal information
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: You can access Planning Center on the go via mobile apps for various modules. Reviewers indicate the apps are convenient for scheduling, music access, and notifications, though some mention occasional bugs, limited capabilities compared to desktop, and a desire for a unified app.
- Mobile App: Access the system via a mobile application
- Mobile Giving: Ability to make a donation from a mobile device/app
- Multi-Location: Manage and support multiple locations
- Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Playlist Management: Create playlists of content and media types & manage the distribution of those playlists to display screens
- Pledge Management: Track commitments to donate in the future
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Small Group Management: Organize members and schedule recurring small group meetings
- SMS Messaging: Send messages via SMS
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Visitor Tracking: Track visitors and purpose of visits
- Volunteer Management: With this capability, you can schedule, track, and communicate with volunteers efficiently. Users think the scheduling tools, block-out dates, and preference settings are helpful, but some wish for easier archiving and better tracking of service frequency across roles.
- Website Management: Built-in website builder or integration with third-party site
- Worship Planning: Planning Center gives you robust tools to organize worship services, manage music, schedule volunteers, and share resources. Reviewers appreciate the flexibility, integration with ProPresenter, and ease of coordinating teams, though some want improved tracking of volunteer rotations.

---

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Features

4.5 (1,136)

4.5

Based on 1,136 reviews

## Pricing

Value for money

4.5 (796)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/76708/Planning-Center/pricing/)

People

Contact Vendor for Pricing

It includes:

-   Reports
-   Unlimited Events
-   Share With Your Church
-   Room Setups Organize and Schedule
-   Permission Levels
-   Notifications
-   Latest Product Update
-   Inventory Tracking
-   Coordinate the Details
-   Room Setups
-   Resource Tracking

Services

$0.00

It includes:

-   Reporting
-   Calendar Subscription
-   Household Scheduling
-   Integrations
-   Latest Product Update
-   Media Library
-   Mobile App
-   Permission Levels
-   Rehearsal Tools
-   Stage Layouts
-   Volunteer Scheduling
-   Worship Planning

Check-ins

$0.00

It includes:

-   Checkistrations
-   Communication
-   CSV Import
-   Fast and Smooth
-   Flexible Setup
-   Latest Product Update
-   Promote Grades
-   Reports
-   Safe and Secure
-   Safe Volunteers
-   Volunteer Check-in

Giving

$0.00

It includes:

-   Connected Donor Profiles
-   Cover Processing Fees
-   Deposit Checks Remotely
-   Disable Credit Card
-   Export Data
-   Flexible Donation Options
-   Insightful Donation Data
-   Integrations
-   Latest Product Update
-   Protect Donor Data

Groups

$0.00

It includes:

-   Cultivate Commitment
-   Group Photos
-   Latest Product Update
-   Open Signups
-   Private Groups
-   Create Opportunity

Registrations

$0.00

It includes:

-   Reports
-   Permission Levels
-   Latest Product Update
-   Early Bird Discounts
-   Coordinate Attendees
-   Collect and Organize the Information You Need From Attendees.
-   Simplify Signups

Value for money

4.5 (796)

4.5

Based on 796 reviews

## Integrations

[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

ProPresenter](https://www.capterra.com/p/170172/ProPresenter/)[

Clearstream](https://www.capterra.com/p/158103/Clearstream/)[

Aware3](https://www.capterra.com/p/143192/Aware3/)[

MediaShout](https://www.capterra.com/p/140318/MediaShout/)[

Checkr](https://www.capterra.com/p/177814/Checkr/)[

Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)[

Proclaim by Logos](https://www.capterra.com/p/265496/Proclaim/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (729)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (729)

4.6

Based on 729 reviews

## User reviews

Overall rating

4.7

Based on 1,139 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(849)

4(249)

3(39)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Entrepreneur

Used the software for: Less than 1 year

### "Planning Center Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 21, 2026

Overall, my experience with Planning Center has been positive. It has helpful tools for staying organized and managing different tasks, although some features take a little time to get used to.

Pros

What I like most about Planning Center is that it keeps information organized in one place and makes it easier to manage schedules, people, and events.

Cons

What I like least about Planning Center is that some features can take a little time to figure out, and it could be easier to navigate at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Admin

Used the software for: 3-5 years

### "Highly Recommend Planning Center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

Overall, my experience with Planning Center has been very positive! It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly.

Pros

Planning Center has a very user-friendly interface. It integrates well with other programs (i.e. MailChimp), which enables users to be more effective in administrative tasks. There are several modules in Planning Center, which allows users to pick and choose what they desire to utilize the program for, including donations, emails, CRM database + member management, scheduling events (including volunteer schedule/event timeline and room/resource requests), and event registration for attendees. They have great customer support, providing timely answers to specific questions, as well as a database of videos and articles on specific topics. There is even an app for the admin-side of the program, as well as an app for the customer-side (event signup, etc.). It's primarily designed for churches, although I'm sure other non-profits could utilize it as well. When a user understands the options available, it can be a powerful program in comparison to the monthly cost. When compared with other programs, Planning Center seems to have great value for the cost, with the abilities it includes. It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs.

Cons

Sometimes specific features aren't available that I would like. They are open to feedback for future updates, but don't always incorporate feedback. For instance, I've asked about including a "signature" feature on their forms (for parental consent, for example), but the still haven't updated for this feature. Also, while the cost is not unreasonable, each module only has specific levels available for each cost. Moving from the each level seems to have a large increase in capacity (i.e. number of attendees allowed) and somewhat high jump in cost. For instance, the Registration Module allows for 150 registrants at $69/month, but then jumps to 400 registrants at $115/month. It would be helpful to have more options in-between 150 and 400.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 1-3 years

### "The GOAT of Church Management Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2026

Planning Center is a highly effective tool for church management. It is easy enough that attendees can use it, while also being complex enough that the administrative team can do many things with it.

Pros

Planning Center is the GOAT of all church administration software. There is a reason nearly every church or ministry uses them, and it's because it's highly functional, has many useful add-ons, and keeps things organized. On another note, the customer service team has always been helpful and kind in my experience. That goes a long way when you're stuck on a problem!

Cons

Would love to see more forward-thinking design. It is hard to find where you're scheduled to serve in the Church Center app/website. That design could be more effective, as well, having a calendar showing or something. I'd like to see my confirmed dates more prominently displayed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Associate Pastor of Worship

Used the software for: 3-5 years

### "This is the worship planning software you are looking for."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2026

I have been a faithful customer since 2011. Several companies have tried to duplicate what Planning Center does, and no one can come close in my opinion. Design is top notch, customer service is responsive, and the features are so very helpful to me. This software is the lifeblood behind the administrative tasks in the ministry I oversee.

Pros

Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church. I love how the team is always innovating and listening to customers!

Cons

There is honestly not much to dislike! Of course, we all wish everything was cheaper. There may be a few UI things that could improve on their apps, but for the most part, this is some of the best software I engage with daily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pastor

Used the software for: 3-5 years

### "Church-wide rollout is a success...mostly."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2026

On the whole, this is still a good product that allows for a lot of leadership and administrative tasks. We've found usage for lots of tasks.

Pros

Since my original review, we've rolled out Planning Center church-wide (previously, we'd only used it for leadership tasks). Overall, this has been good and helpful for our congregation; we can communicate easily with the whole church, online giving, event planning, and other activities are beneficial. The program is intuitive - to a point. Some of the back-end work takes some effort to figure out, but there are good resources available to help learn the product.

Cons

The biggest drawback we've found is the directory. Every person must opt-in to have their information public, and there is no option to change that. This has proven to be difficult - we've gotten a lot of people to adopt this, but it's not always been easy. And, for some users it's proven too technically difficult. There are a few glitches that we've noticed among users, depending on which OS they use. So church-wide rollout wasn't quite as smooth as I would have liked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Matt B.

Interim Worship Leader

Used the software for: 3-5 years

### "The Obvious Choice for Sunday Morning Team Planning"

5.0

January 6, 2026

There's a reason Planning Center Services is so ubiquitous in the church world. It's extremely effective in helping to organize your teams and help them prepare each week. They've continued to add more features over the years, and it's only gotten better with each new release.

Pros

It's extremely effective in scheduling volunteers for Sunday mornings and for equipping them with the resources they need to prepare the week before.

Cons

While it's a very capable and powerful platform, this can also be a little overwhelming for a first time user in regards to choice fatigue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Administrative Assist. and Database Admin

Used the software for: 3-5 years

### "rating of PC"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 13, 2025

overall it has been good. No major issues

Pros

the wireless printing of the name tags/mobile check in

Cons

probably tech support. hard to get answer rt away

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pastor

Used the software for: 3-5 years

### "Excellent Church Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2025

A wonderful cloud-based software that accurately keeps all records of our church membership. Our staff love it and use it regularly at church or on the go!

Pros

Planning Center is a great resource for our church. It is easy to use, has many great features, and is cloud based meaning it can be used anywhere. The apps that accompany it are just as intuitive and user friendly!

Cons

Planning Center sometimes doesn’t recognize a name or email and will create a new profile. We’ve had several duplicates - some are easy fixes and others are more complicated if they are using the giving feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pastor

Used the software for: 3-5 years

### "The Best All In One Church Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations.

Pros

The user interfaces for all of their apps are intuitive, and it makes managing and communicating with our members quick and easy.

Cons

There are certain tasks in the services app that feel a little redundant, but fortunately, they have videos that walk you through them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hannah M.

Creative arts coordinator

Used the software for: 3-5 years

### "The one-stop shop for church data management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

I am very glad they decided to expand beyond programming management. The interface is very user-friendly (unlike almost any other data management for churches). It integrates with messaging apps and giving platforms as well

Pros

I appreciate the wholistic nature of planning center’s capabilities. It is a church data management software that does it all

Cons

There are times when it feels like it’s doing too much, like it can’t keep up with the demands of certain capabilities. Through the many functions, programs and people are my most used, but I have access to all of its functions. Calendar is helpful but can get very jumbled when dealing with a large church and all of the events we have

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/76708/Planning-Center/reviews/)

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