# Page 15 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Planning Center the right Church Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76708/Planning-Center/reviews

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Planning Center

4.7 (1137)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Planning Center

## Showing most helpful reviews

Showing 351-375 of 1137 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Chris S.  
Lead Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Amazing Platform"

September 19, 2019

5.0

Pros

The Planning Center team must be inside my brain. Everything that I have ever needed within my various roles over the years in the church, planning center was able to address. From service planning, to giving, event registration, facility use schedules to and best church database software. It is everything that you need.

Cons

Time to time there are various glitches. Which is pretty common, but they are quick to address.

Review Source

ES

Emily S.  
Sunday School Teacher  
Religious Institutions  
Used the software for: 2+ years

### "Great for Volunteer Scheduling "

May 29, 2021

5.0

Pros

Planning Center makes it easy to schedule volunteers for Sunday School classes. It has options to schedule multiple services and classrooms. The "blackout date" feature is helpful to users and administrators to effortlessly work around scheduling conflicts.

Cons

We use the attachment feature to upload lesson plans for Sunday School. It would be helpful if there was a feature that allowed that attachment to show up in each individual Sunday School classroom page, rather than needing to find lesson plans in the list of 100+ attachments on each Sunday's plan.

Review Source

Response from Planning Center

June 2, 2021

Hi, Emily! Thank you for the review. We're delighted that using Services has been a positive experience for you. As far as the callout around attachments and those files showing up for individual Sunday School pages, we'd love to hear more about the feature you have in mind. If you'd be open to continuing the conversation with us, reach out to support@planning.center and we can listen to what you have in mind as a feature, or we might even be able to suggest an alternative for you. Thanks so much!

VR

Verified Reviewer  
Worship and Children's Pastor  
  
Used the software for: 2+ years

### "An amazing product"

May 2, 2018

5.0

I can plan services, keep our kids' ministry secure, and track our membership all within one piece of software.

Pros

I love the variety in the product. I started with "services," but have branched quickly into "people" and other areas. If you have a need, Planning Center will absolutely cover it. We use it not only for service planning, but for full-featured membership tracking and are about to use it for kids' check in. Customer service is incredibly fast and thorough.

Cons

The only bad thing about Planning Center is the price. It can get expensive as you add people to your teams. However, it is still a great value for the money.

Review Source

KM

Katy M.  
Youth Pastor  
Events Services  
Used the software for: 1-2 years

### "Planning Center"

October 6, 2022

5.0

We are able to have volunteers put in their availability and the worship portion is wonderful.

Pros

This software has greatly helped us to stay organized and is very user friendly.

Cons

When I am taking attendance and we have a guest, the QR code does not work for me to have the guest sign in.

Review Source

NL

Nancy L.  
Sunday School Teacher  
Religious Institutions  
Used the software for: 2+ years

### "Great tool for communication and planning!"

November 15, 2022

4.0

Very easy platform to use to shoot out information to the participants and easy to work in (updating profiles, putting in availability). Makes it easy to keep track of dates and who is participating when.

Pros

Planning center is really easy to use to input availability and see what you have signed up for. Also easy to see the attachments in each event.

Cons

Until you are familiar with the sections, it is sometimes difficult to find the section on the center you are looking for.

Review Source

JT

Josh T.  
IT Director  
Religious Institutions  
Used the software for: 2+ years

### "From eraser worn paper calendars to sleeping well at night"

February 26, 2020

5.0

We are saving many hours of time each week when you add up all the different ministries now using Planning Center to do scheduling. The initial reason to try it out, was to get away from the spreadsheet service flows that were a mess to make sure you had the latest version. Planning center solved that issue, and as a HUGE bonus was the people management side. This has now by far been the most appreciated tool in the Planning Center toolbox.

Pros

The ease of managing volunteer team schedules is easily my favorite aspect of Planning Center Online. Sure, I love the web-based service builder that can be edited/viewed by multiple people at the same time; but the most time-saving aspect that I now take for granted is the scheduling of people.

Cons

Setting things up takes a lot of thought and process. It's easy, but depending on your ministries/roles/etc it can very quickly become overwhelming. Which is were it is really helpful to have someone come in that is intimately familiar with PCO to help setup the right buckets and map them together.

Review Source

VR

Verified Reviewer  
Freelance Designer  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center Review"

December 17, 2019

5.0

I think Planning Center is a great option for churches looking to connect different ministries together, so that everybody is on the same page for services.

Pros

We used Planning Center for quite a few years in my church's worship department. Planning Center gave us a resource to connect everybody who was a part each day's service. I loved being able to have the song database within the program, and not have to worry about printing any lead sheets out.

Cons

There were some limitations as far as editing lead sheets for worship services. There wasn't an easy way to change chords within the program.

Review Source

VR

Verified Reviewer  
Creative Director  
Retail  
Used the software for: 2+ years

### "It's the go-to for churches that want integration"

March 20, 2020

5.0

It's amazing. The fact that it's so integrated makes it hard to move away from anyone of its apps to a competitor simply because you lose out on that integration. That's a huge plus and a decent negative as well. I love it though. it's truly hard to compare to.

Pros

Its suite of applications is amazing. You're able to heavily integrate all of the databases and forms, and check-in's and events that you end up developing a robust knowledge base that is hard to compare to.

Cons

It's not cheap and it's giving platform takes a decent chunk. I wish it played well with api integration from other apps outside of its suite.

Review Source

Ryan H.  
Director of Student Ministries  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Planning Center Review"

February 17, 2021

4.0

Planning Center is irreplaceable for churches managing their serve teams and worship teams.

Pros

For churches looking to plan their worship sets and volunteer teams, Planning Center is the best in the business. For worship teams, you can avoid using emails to send out sets and instead send out a push notification to confirm worship member availability. And they can also easily see the order of service, access chord charts, and listen to the songs within the app.

Cons

I can't think of anything I don't like, maybe outside of it being difficult to add multiple users to an account.

Review Source

Response from Planning Center

March 5, 2021

Hey Ryan - thanks for the review! If you're still running into issues adding multiple users, we'd love to help. Shoot us some details at support@planningcenteronline.com and we'll take a look.

JG

Joe G.  
Owner  
Religious Institutions  
Used the software for: 2+ years

### "Great Software - After Short Learning Curve"

February 11, 2021

5.0

Planning Center, working in conjunction with Music Stand is a great combo, and I recommend using both, not just one or the other. Overall I really like Planning Center (and Music Stand) and I do highly recommend it.

Pros

It's great to be able to load songs, scriptures and announcements into one source and have so many people benefit from it.

Cons

Like anything to do with computers, it's Garbage In / Garbage Out. You only get what you put into it. So, it takes some time to input the information each time. But, the results are good, after the effort.

Alternatives considered

[WorshipPlanning.com](https://www.capterra.com/p/252192/WorshipPlanningcom/)

Reason for choosing Planning Center

Planning Center worked together with the CCLI program better at the time.

Review Source

Response from Planning Center

March 5, 2021

Hey Joe, thanks for the review! If you're willing, we'd love to see if we can make inputting information into Plans easier for you. Shoot us an email at support@planningcenteronline.com and we'll take a look!

TN

Todd N.  
Guest Relations director  
Religious Institutions  
Used the software for: 1-2 years

### "Make your church management easy!"

October 3, 2016

5.0

Planning Center makes a fantastic suite of church management products. People is the backbone data to house/update/manage all the member info. Services provides the tools for scheduling, notifying, and communicating with your volunteers. Giving maintains confidentiality for the giving records, while still tying into the common database for ease of updates. Registrations is a fantastic tool for signups that can be integrated into a variety of projects from your trips, missions sponsors, events, even costs from 3rd party events held on your campus... Payment processing can be done through the website or kiosk. Now includes small group management tools for allowing easy signup, attendance, and communication to all your small group leaders.

Pros

Easy to use, constantly updated with new useful features!

Cons

Still waiting for one final piece of sms / email communication campaigns (like text in church provides)

Review Source

MW

Mark W.  
Creative Arts Pastor  
  
Used the software for: 2+ years

### "Perfect for communicating the church service order with every member of your team."

March 7, 2018

5.0

Scheduling and communicating with team members. Online access and a wonderful app makes it easy to use and always available. Synchronization with CCLI Songselect and ProPresenter software and online service is a great benefit as well.

Pros

Feedback from team members to accept or decline scheduling; synchronization with ProPresenter software for projection purposes; online editing (not hardware based); online storage for files; tiered prices make it a value for any size church

Cons

There isn't much to say that is negative. However, it would be appreciated if the online storage was greater for the number of service types subscribed to.

Review Source

Chad S.  
Owner / Designer  
Religious Institutions  
Used the software for: 2+ years

### "A must have for scheduling"

November 15, 2018

5.0

Pros

I love using it for scheduling my teams on a Sunday morning, and it has built in reminders! So helpful!

Cons

It can be a little confusing sometimes, and doesn't have much automation possibilities.

Review Source

CR

Crystal R.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Tool for Volunteers"

October 13, 2016

5.0

Planning Center is an excellent tool for scheduling your volunteers. We love that our volunteers can see what they are requested for via the app! This has been a great resource for helping in all areas of our ministry. PC is easy to use and understand. The profile view update is awesome! so much easier! Highly recommend for anyone that is looking for a software to use for scheduling a lot of volunteers - even if you are a multi-site church.

Pros

That it's easy to use via the web or mobile app.

Cons

That the profile view changed how you add tags. It's a bit more cumbersome particularly if you have more than one person who needs several different team tags. But, we make it work.

Review Source

AM

Alicia M.  
BRIDGE Area Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Planning Center Isn't Perfect, But It's Still the Best Choice"

August 17, 2018

4.0

For a reasonable fee, Planning Center does almost everything that a church of any size should need to coordinate and share data in most areas. Using the most basic functions, still worth the cost, it very much aids in coordinating people and volunteers. While the financial management section is not ideal, it is more than usable. They really had the end users in mind when designing this all in one software option.

Pros

Planning Center allows for quick and easy scheduling of both volunteers and for weekend service planning. It's most basic functions are intuitive for the regular user and the many volunteers that are likely to interact with it. The software becomes less and less intuitive as you use the moderate to more advanced features. However, their help line is one of the best around. There's rarely a wait time and the tech support is responsive and well trained. It's a good value for the monthly fees as it would take several other services to replicate their many offerings.

Cons

When it comes to giving and financials, the software falls short. It simply isn't as well designed as it could be and it requires way too much guesswork, trouble shooting and sometimes even multiple entries of the same data.

Review Source

VR

Verified Reviewer  
Customer Serivce Team Lead  
Music  
Used the software for: 2+ years

### "User Friendly and lots of features "

November 17, 2018

5.0

Planning Center has been great for us and we don’t plan to switch to anything else

Pros

It’s the most convenient way for our worship team to be able to communicate our set for the week with all needed info. There is an app you can download that is easy to navigate as well.

Cons

I wish you could transpose in planning center for tracks and such

Review Source

Response from Planning Center

November 20, 2018

Thanks for the great review! You mentioned that you wanted to transpose audio tracks. Good news: you can! https://pcoservices.zendesk.com/hc/en-us/articles/204461470-Transposing-Audio If that's not working for you, our team would be happy to help at support@planning.center.

MB

Matt B.  
Associate Pastor of Communications  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center Helps Churches Win"

December 6, 2019

5.0

We have been freed to capture registrations totally though PCO Registrations - we utilize an iPad and person on Sundays to eliminate paper lists and manually adds by doing it in person with our older congregants. Our younger and tech-savvy love the online ability to be scheduled and to register.

Pros

We currently use the Services, Registrations and People portals as well as church center segments. The integration between these is phenomenal. We are able to gather information quickly, track and schedule with efficiency and custom lists and workflows to spend less time managing a database and more time shepherding our people.

Cons

There have been times that lists cannot be sorted as easily as we wanted, but Planning Center has consistently improved and their support articles are great resources to find out what you need when you need it. We had to work through frustration at the need to sign in for each registration but understand this is a security measure and our people understand.

Review Source

BL

Becky L.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great for Volunteers and Worship"

December 16, 2021

5.0

We have used Planning Center for many years and continue to love the easy of use and volunteer scheduling.

Pros

It is easy to schedule and have your volunteers schedule themselves to serve. It has really helped all ministries work much more efficiently. The worship team use and scheduling services has been the overall reason for sticking with Planning Center. They have added different modules through out the years, but their number one asset is "Planning".

Cons

Since they started as a planning platform, the giving side of things is not up to par as other platforms. Group is a good feature, but could be more features.

Review Source

Matt B.  
Freight Rate Analyst  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The simplest choice for worship planning"

February 16, 2019

5.0

Pros

This software has basically everything you need to schedule and manage teams, worship services, and more.

Cons

You will have to spend some time inputting people and setting up custom emails.

Review Source

SM

Sean M.  
Music Director  
Religious Institutions  
Used the software for: 2+ years

### "Planned and Centered"

March 5, 2019

4.0

Pros

Planning Center is great! I use it to schedule people at church to play on the music team, and it's great because you can upload a ton of files such as different instrument tracks, chord charts, and tutorials! The app makes it easy for your musicians to get the resources needed for good practice.

Cons

I wish I didn't always have to download PDFs for chord charts. It'd be nice if there was a way to have a preview mode for chord charts.

Review Source

Response from Planning Center

March 6, 2019

Thanks for that great feedback! Regarding your PDF issue, our support team would be happy to show you how to use preview mode. We can be contacted at support@planning.center!

Curtis L.  
IT Specialist  
Education Management  
Used the software for: 2+ years

### "Scheduling your teams!"

November 5, 2020

5.0

The tool has been really great to use and overall we have had a really great experience using, and leveraging this tool.

Pros

This is a great tool of scheduling volunteers and laying our the plan details. This is super helpful if we have a wide variety of things going on and its easy to list them all out here

Cons

The clock synchronization with integrations such as Pro Presenter can get off sometimes but other than that its a great tool

Review Source

Response from Planning Center

January 8, 2021

Thanks for the review, Curtis! If you run into that clock sync issue again, will you let us know at support@planningcenteronline.com? We'd love to help troubleshoot!

BB

Bryant B.  
Musician  
Music  
Used the software for: 2+ years

### "Love this program & app!"

October 7, 2021

5.0

Pros

I've used Planning Center for about 5 years now. When you have a ton of musicians, a large tech team and a ton of singers, you need organization so everyone's on the same page. I'm a very organized person so things have to be planned out for me. The request portion of the program/app is golden especially when you have dates blocked out! The fact that I can fire up my laptop or plug my in-ears into my phone to listen to the songs is a huge deal too.

Cons

I can't think of anything that I dislike. I do know that some features are different depending on your phone's operating system (Apple or Android). If I switch to a different OS, I don't want to learn everything all over again.

Review Source

VR

Verified Reviewer  
Optician  
Religious Institutions  
Used the software for: 2+ years

### "Really the only game in town"

December 31, 2018

4.0

Pros

If you need to coordinate people, files, and order in the Church world, you have to use this software. Nothing works better.

Cons

I do have to use browser mode to gain some aspects of functionality. For instance, you can't add files in the mobile app, though you can through the web client on the same device (iPhone/iPad for me).

Review Source

Response from Planning Center

January 2, 2019

Thanks for the review! We recently updated our mobile apps to allow for uploading files. If you've not checked that out yet, we suggest downloading the latest updates. If you have troubles getting this to work for some reason, our support team is happy to help!

Andrew H.  
Technical Director  
Religious Institutions  
Used the software for: 2+ years

### "Defacto King"

July 5, 2019

5.0

Pros

Planning Center has been our go to for years. It works great for us and getting our volunteers scheduled.

Cons

I don't have any problems with the software. It works so I can do my work.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: 2+ years

### "Planning Center is Amazing! "

December 7, 2019

5.0

Overall my experience with Planning Center is awesome. I mostly use the Services product for my church. We have four services each week with tons of volunteers, all using the app to show up on time and be prepared each week. This app is a game-changer for sure!

Pros

I love that Planning Center has the ability to keep large groups of people/staffs on task and well aware of what is going on. I also love all the customizations you can add to it.

Cons

Sometimes the music player in Planning Center Services is slow and unresponsive. It is a small issue but I wish it was a smoother execution.

Review Source

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