# Page 17 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Planning Center the right Church Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76708/Planning-Center/reviews

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Planning Center

4.7 (1137)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Planning Center

## Showing most helpful reviews

Showing 401-425 of 1137 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Database Administrator  
Religious Institutions  
Used the software for: 2+ years

### "We use it for volunteer scheduling and worship planning "

July 26, 2018

4.0

Great worship planning, good check-in. More for worship planning and volunteering then a database.

Pros

We used to use Planning Center for our check-ins and LOVED their mobile app. We moved over to something else that is with our database, but PC had the best mobile app for check-ins and I miss that! We use it now for worship planning and everyone seems to like it.

Cons

The people section was a little clunky but I know that it was recently updated so I am sure that it is moving towards something more updated.

Review Source

Michael S.  
Co-Founder  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center"

October 30, 2018

5.0

It's been great!

Pros

Planning Center is a great tool for worship leaders looking for a way to organize their band, music, practices and schedules. It's simple to add things to your service and helps people to know what's going on. It's also nice that volunteers can block out different parts of their schedule so you know when to put them on.

Cons

I don't love the app, it's a bit clunky and hard to get to some things. It may just be that I'm more used to using the desktop version though.

Review Source

MM

Michael M.  
Sales Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Planning Genius"

February 13, 2023

5.0

It has made my life much easier and I love the automated notifications/notices to remind me of the services I would have signed up for.

Pros

We use it to sign up for teams for weekly church services and for team leaders to plan and allocate roles within the teams. I love those features of the software and it seamlessly syncs between mobile devices and PCs.

Cons

Its all thumbs up from me. I love every bit of it

Review Source

Response from Planning Center

February 14, 2023

Thank you for your kind words, Michael!

FV

Francois V.  
Associate Director  
Biotechnology  
Used the software for: 2+ years

### "Exceptional product and great functionality"

August 26, 2022

5.0

Exceptional. Never had any issues whatsoever!

Pros

It is truly a great product to use and bridges the gap in the market for products that can do all in one~

Cons

The cost is a bit high and for non-profit organizations like churches, it plays a big part in being able to use the software.

Review Source

Response from Planning Center

September 14, 2022

Hi Francois! Thanks for your kind words! You mentioned cost concerns. Our Support Team can help shed light on this. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thank you!

RH

Ryan H.  
Worship Leader  
Religious Institutions  
Used the software for: 2+ years

### "The best around!"

November 4, 2020

5.0

Pros

I honestly don't know how we functioned before Planning Center. Managing our volunteers and their schedules is a breeze. We use PCO for everything in our church, from worship services to kids' ministry, even tithing!

Cons

The website has a very handy tool that allows you to view concurrent services to the one you're viewing. I would love to see this feature on the Mobile App too!

Review Source

Response from Planning Center

January 8, 2021

Thanks for your review, Ryan! Would you be willing to send that concurrent plans feature request up to us at support@planningcenteronline? We'd love to have our devs take a look!

DB

Darla B.  
medical assistant  
Medical Practice  
Used the software for: 2+ years

### "planning center"

April 26, 2022

5.0

Pros

it was easy to use made my planning very easy

Cons

everything was satisfactory no complaints

Review Source

Rachel E.  
Owner/ Photographer  
Religious Institutions  
Used the software for: 2+ years

### "Great Place to Keep Everyone on the Same Page"

January 8, 2019

5.0

I have primarily used it in a church setting but I don't know how we planned church services without it before.

Pros

This program is very easy to use. You are able to see the whole service, hear the music in order the practice, or view the sheet music if you play an instrument. It cuts down on paper and allows music teams to work together.

Cons

It can be hard to know exactly where to find some of the information if you aren't familiar with the program, but they do provide a pretty amazing tutorial.

Review Source

VR

Verified Reviewer  
Database Manager  
  
Used the software for: 2+ years

### "Great platform for scheduling general "Order of Events" for anything!"

April 16, 2018

4.0

Ability to find ALL details regarding an event in one location.

Pros

The best thing about this platform is the ability to include audio files and other links right in the plan. This helps volunteers, such as myself, receive ALL of the info needed to be fully prepared for the service before we arrive. By allowing all of the info to be located in one spot, this also helps staff members and schedulers by reducing the amount of calls, emails, & texts they may receive with questions.

Cons

It can be a little difficult to navigate. Especially if you're only having to use it once a month or so. Also, it would be nice if there was option for a little more customization in areas such as sending out a schedule request. However, all in all... this platform has worked well for our church for many years and we will continue to use it!

Review Source

VR

Verified Reviewer  
Independent Contractor  
Restaurants  
Used the software for: 1-2 years

### "Team Connector"

November 26, 2018

5.0

Pros

I love this software. As a part time worship leader with an outside full job, it allows me to easily shoot emails to my team about rehearsals and events.

Cons

Occasionally we have issues when trying to use the tablet feature on Sunday mornings, as though we have too many team members logged in at the same time. Right now our only resolve is to reboot the tablet entirely.

Review Source

Response from Planning Center

November 28, 2018

Hi there! Thanks for writing an honest review and we are sorry to hear that sometimes you have some issues with the mobile app. If you haven't already would you mind emailing support with some of the details at support@planning.center. We'd be happy to take a look to see if we can pinpoint what is causing that for you. Thanks

ZO

Zavier O.  
Children's Minister  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Volunteer Coordination and Communication made easy"

November 20, 2018

5.0

I was trained to use planning center to organize our tech volunteers week-to-week. It took me a little while to learn how to use it, but after I got the hang of it, I was able to build a full church service flow from beginning to end, notes on each section, volunteers for each area, drop in our ProPresenter presentation and videos, arrange songs, and setup reminder texts to my volunteers. I also got super quick feedback from my workers who were unable to show up so we could find a substitute. Planning Center is a powerful tool for any organization having to shuffle a huge volunteer worker pool. Putting in new volunteer information is also fast and easy. I cannot recommend this enough.

Pros

Auto-volunteer contact and reminder texts/emails Ease of creating assigned roles and positions Drag-and-drop method for assigning volunteers to a specific role Custom email/text templates for communication Rotating schedules can be formed for monthly/weekly/daily volunteers Information on all volunteers in one place Integrations with CCLI, ProPresenter, and other softwares

Cons

Can be tricky getting from one area to another for planning Steep initial learning curve

Review Source

Response from Planning Center

November 23, 2018

Thanks for the love, and we are glad it is a great asset to you and your ministry. We'd love to hear more about your experience and any suggestions you may have to help with the learning curve. If you'd email your thoughts to support@planning.center, our team would be happy to send any suggestions you have on.

DS

Dakota S.  
Personal Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Planning center "

January 24, 2023

5.0

We have had a overall positive experience with planning center for over 5 years of use

Pros

Provides many different resources throughout the software that we need to run our church and keep track of our progress

Cons

That we can not search for specific things for example if I wanted to see how many 80 year olds there are at the church I am unable to do that

Review Source

Response from Planning Center

January 25, 2023

Thank you for your kind words, Dakota! Our Support Team is happy to help you create a List based on ages or other demographics! To contact the team, you can click the '?' icon in the upper-right of the page when you're logged into your account. We look forward to hearing from you!

AM

Anthony M.  
Director for Worship Arts  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center is the control center for our worship services"

September 14, 2020

5.0

Planning Center streamlines all of my colunteer coordination and media communication.

Pros

Planning Center allows for all of the files, references, and medial related to our services to be housed in one place.

Cons

As with any software, setup and integration takes time. This is more of a reality than a fault with planning center. Once content is in place future planning is a breeze!

Reason for choosing Planning Center

Planning Center was developed by people who did its very work. They created it to meet a real need they had experienced first-hand!

Review Source

Jessica P.  
Graphic Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Planning Centre is a great software"

November 5, 2020

5.0

Planning Center seems to be the only scheduler of it's calibre within the church sphere, and it is a great option.

Pros

The app is great, but my favourite function would have to be the ability to sync the calendar to your calendar so that you don't need to add these manually.

Cons

On the admin side when I have been one, there have at times been functions with building new services and teams that have been harder than expected.

Review Source

Response from Planning Center

January 8, 2021

Hey Jessica - Thanks for the review! Grateful you're finding the calendar sync function useful. :-) Let us know if we can help with anything!

AL

Alan L.  
Associate Pastor, Music & Worship  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center is the best, but ..."

June 27, 2019

4.0

I use it multiple times a week to plan our services, distribute musical resources to our worship teams, make contact with our musicians and techs, and more.

Pros

Planning Center is without a doubt the best worship planning software out there, I have tried a couple of others and PCO is more streamlined and functional in the real world of music and worship ministry.

Cons

There is a bit of a learning curve, and I think the monthly price is a little steep. Also, I had a bug on Chrome that I reported to customer service, and never heard back from them.

Review Source

BL

Ben L.  
Associate Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center Review"

January 8, 2019

5.0

We've been using Planning Center for years, and we use it for everything from scheduling volunteers, to our kids check-in, to online giving and we've never had any real problems. It is intuitive and simple to use, and since they are all under the same platform they integrate very well together.

Pros

My favorite thing about this software will probably always be Services. We have over 100 volunteers that we are able to schedule for our weekend services, and it gives them the ability to accept or decline for any particular day. They can also block out dates they know they will be unavailable.

Cons

The only real issue I've had with it is can be difficult to navigate at times. It just seems like options for things (like creating a new position, adding a position to a service, and several other things) are in odd places. However, those are relatively small issues, and it only takes once or twice before it makes more sense.

Review Source

DB

David B.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Gold Standard, but you'll be paying for it"

December 18, 2023

5.0

Planning center does almost all that you could want. The problem is their tiered pricing. While you pay for only what you use, it get's very expensive compared to other options when you start adding on features.

Pros

It is mostly all in one. Worship planning, calendars, church directory, people management; it's all there and it's all done well.

Cons

Really the only con about planning center is the hefty fee as add more features.

Review Source

VR

Verified Reviewer  
Project Manager  
Utilities  
Used the software for: 1-2 years

### "Great church management software"

August 29, 2018

4.0

Pros

One stop shop for scheduling everything in the church. This software does everything including setting up events and taking payments.

Cons

The event setup needs to be a little more flexible with more options for multiple payments. Also, the lack of a login is very annoying.

Review Source

Stuart P.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great for planning At our Church"

February 12, 2019

4.0

We use this software on a weekly basis at our church for planning the worship service. I haven’t used it in a business setting, just for church, but it has been very helpful. We can post the songs we will be singing with direct video links to the exact songs we want to sing. Really helps in creating cohesion.

Pros

Easy to use (once you get used it it), great for collaboration with group member, good interfwce

Cons

Sometimes it can be a little buggy (not often), it takes a little time to train the group leaders on how to use the interface.

Review Source

Paul R.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great for Churches"

September 9, 2018

5.0

Overall, planning center was super helpful in organizing and administrating our services.

Pros

We liked the ability to organize our church children’s ministry as well as schedule musicians. Worked incredibly well to coordinate different aspects of our Sunday service as well as regular practices.

Cons

Some of our non-IT people failed to adjust to using it. Not really Planning Center’s fault. I wish there had been an easier way to train people to use it. At times it was difficult to set up a “one off” service like a business meeting. Had a frustrating time when special services were set up getting our children’s ministry check-in running.

Review Source

michiel M.  
Video Producer  
Media Production  
Used the software for: 2+ years

### "Get your church in order"

December 5, 2018

5.0

If everyone just check their notifications, then you will have a Sunday go by smoothly.

Pros

Planning Center has so much to offer for all churches, setting up schedules months ahead of time. Everyone gets notified when he or she is playing in the band and that person can then accept or decline and even put out block out dates ahead of time so the person setting up the weeks schedule know who to invite and who not to.

Cons

The interface is is bit badly designed but nothing to serious.

Review Source

JP

John P.  
Designer/Musician  
  
Used the software for: 2+ years

### "Planning Center has improved each year elevating it to must have planning software for churches."

November 9, 2017

4.0

Pros

It is very easy to navigate from the user side. The design of the interface is simple - no need to over complicate it with features - everything you need is there when you log in. Having the calendar of dates on the left hand side is a great at a glance tool that helps me process everything that's upcoming very quickly.

Cons

If PCO isn't managed properly on the back end and your library of music for musicians to rehearse to is to large, at some point the software bogs down and will not play certain files. This is especially frustrating as a musician to expect something to load and it never will - and often won't give you any error message to indicate there's a problem with the software, not your internet connection.

Review Source

Response from Planning Center

November 14, 2017

Hey John, Thanks for your review! We appreciate it. Under cons you mention that the software is being bogged down by having too many files. This shouldn't be the case at all. The amount of files that you have shouldn't affect the performance of our features like the media player or file previewer. If you need help, please email some examples to support@planning.center and we'll take a look with you!

KL

Kevin L.  
Worship Minister  
Non-Profit Organization Management  
Used the software for: 2+ years

### "How did I schedule things before PCO?"

July 17, 2019

5.0

It helps bring the entire service and all volunteers together beautifully!

Pros

It is so easy to use and makes sending out scheduling reminders so smooth. Having all the songs and service order all in 1 place is perfect.

Cons

I cant think of what I’d consider the biggest con of PCO. Most of it functions so nicely.

Review Source

Response from Planning Center

July 23, 2019

Hey Kevin, thanks so much for the feedback, we are so stoked that the software has been a blessing to you and your team. If you ever have any suggestions on how we can continue to improve the software you can reach us at support@planning.center Have a blessed one!

SB

Sally B.  
Director of Communications  
Religious Institutions  
Used the software for: 2+ years

### "Okay for our purposes"

April 29, 2021

4.0

Overall, Planning Center is a good product that is helpful to our worship ministry.

Pros

Planning Center does a good job of helping us organize our worship services. It is easy to put together an order of worship and allows us to link things like music for worship songs. We can add a decent level of information. For example, we add notes for items like announcements. This allows our volunteers to have the information they need.

Cons

I don't think Planning Center is very intuitive. It is cumbersome to add information to several services at a time. Even after I got used to the software, I still have trouble remembering how to access different services. It just feels awkward.

Review Source

Response from Planning Center

April 30, 2021

Hi, Sally! Thank you for your feedback. We would love to hear more specifics on any improvements you'd like to see within Services. Please feel free to send us an email at support@planningcenter.com with any other feedback or suggestions. Thank you!

MB

Marc B.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Happy Pastor"

January 23, 2019

5.0

Love it. Across the board, Planning Center has been an essential tool for our church. It's also priced very affordably.

Pros

SO easy to use! We love planning center for the way it allows our entire team to get on the same page ahead of a Sunday morning. PC allows us to coordinate multiple teams of people, serving together in a morning worship service.

Cons

Nothing. The only limitation I've found in Planning Center is our own lack of execution. PC provides the framework and every tool needed to plan a great Sunday experience.

Review Source

Matthew L.  
Executive Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Integrated Approach to ChMS Solution"

May 7, 2019

5.0

I use Planning Center daily in my role as an Executive Pastor to manage all aspects of church life.

Pros

I love that the Planning Center Suite covers multiple areas of Church management such as services planning, groups administration, and donor management amoung others. The People database is VERY user friendly without compromising functionality and customization options.

Cons

I don’t like that there isn’t a more seamless accounting integration.

Review Source

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