# Page 2 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Planning Center the right Church Management solution for you? Explore 1138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76708/Planning-Center/reviews --- Planning Center 4.7 (1138) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Planning Center ## Showing most helpful reviews Showing 26-50 of 1138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PG Paula G. Admin Religious Institutions Used the software for: 2+ years ### "Highly Recommend Planning Center" May 14, 2026 5.0 Overall, my experience with has been very positive! It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly. Pros has a very user-friendly interface. It integrates well with other programs (i.e. MailChimp), which enables users to be more effective in administrative tasks. There are several modules in Planning Center, which allows users to pick and choose what they desire to utilize the program for, including donations, emails, CRM database + member management, scheduling events (including volunteer schedule/event timeline and room/resource requests), and event registration for attendees. They have great customer support, providing timely answers to specific questions, as well as a database of videos and articles on specific topics. There is even an app for the admin-side of the program, as well as an app for the customer-side (event signup, etc.). It's primarily designed for churches, although I'm sure other non-profits could utilize it as well. When a user understands the options available, it can be a powerful program in comparison to the monthly cost. When compared with other programs, Planning Center seems to have great value for the cost, with the abilities it includes. It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs. Cons Sometimes specific features aren't available that I would like. They are open to feedback for future updates, but don't always incorporate feedback. For instance, I've asked about including a "signature" feature on their forms (for parental consent, for example), but the still haven't updated for this feature. Also, while the cost is not unreasonable, each module only has specific levels available for each cost. Moving from the each level seems to have a large increase in capacity (i.e. number of attendees allowed) and somewhat high jump in cost. For instance, the Registration Module allows for 150 registrants at $69/month, but then jumps to 400 registrants at $115/month. It would be helpful to have more options in-between 150 and 400. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Previous products were outdated, not user friendly, and segmented. integrated across ministries and the abilities were much more user friendly and powerful. Review Source KW Kelsan W. Minister of Youth and Education Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center Worth Every Penny" July 31, 2025 5.0 I love so much that I have incorporated into two different churches that I am part of. Pros was made for churches and by people who work in churches. It is super easy, user friendly, and works well with a variety of different things that are essential in church software. The value of money is great. It is affordable and customer service is awesome! Cons For me personally, there’s not a lot of cons when it comes to . I think one of the cons is that you have to be specific when looking something up in the Help form for any of the apps within Planning Center. I sometimes wish there was more videos about each app within but it does a good job. Review Source IS Isaac S. Communications Director Religious Institutions Used the software for: 2+ years ### "Planning Center is Highly Effective, but Highly Expensive" October 2, 2025 4.0 It's occasionally confusing to set up certain steps/flows, but once the initial startup process is done, it's fairly hands-off to allow the forms and flows to run themselves week in and week out. Reliable software for managing members. Pros Helps us track our attendees, schedule volunteers and service positions, and allows us to safely and effectively sign-in children and students in-lieu of a headcount. Cons Price is significantly higher than it ought to be, simply because they can get away with it. There isn't a ton of high-quality competition in this space, so P.C. can get away with charging what it does. Review Source Response from Planning Center October 7, 2025 Hi Isacc, Thank you for the review. I understand you have some reservations about our pricing. We shared a bit more here as to why our pricing did increase, and we are happy to discuss it. Click the '?' icon in the upper-right corner of the screen when you are viewing your List. Send us a message, and our team will be sure to share more. Thank you! Jennifer A. Connections Pastor Religious Institutions Used the software for: 1-2 years ### "Planning Center Highly Recommend" August 7, 2025 5.0 Excellent overall experience in tracking attendance, visitors, and check-ins. The workflows help keep me on track with activities that need to be done. Pros is a All In One Church Management System - it does so many things but it can do it all in one spot Cons It does so much that you almost do not know where to begin - the training videos are useful to help navigate Review Source MB Matt B. Interim Worship Leader Religious Institutions Used the software for: 2+ years ### "The Obvious Choice for Sunday Morning Team Planning" January 2, 2026 5.0 There's a reason Services is so ubiquitous in the church world. It's extremely effective in helping to organize your teams and help them prepare each week. They've continued to add more features over the years, and it's only gotten better with each new release. Pros It's extremely effective in scheduling volunteers for Sunday mornings and for equipping them with the resources they need to prepare the week before. Cons While it's a very capable and powerful platform, this can also be a little overwhelming for a first time user in regards to choice fatigue. Review Source AB Aaron B. Senior Pastor Non-Profit Organization Management Used the software for: 2+ years ### "The best tool for groups and teams." June 27, 2025 5.0 It's been a great experience. We never experience error issues; there's always support to help us navigate any questions we have. There's also integration of vital functions like background checks. helps keep all our teams communicating and unified. Pros is the most vital tool we use for our non-profit. Through it we manage our teams, income, contacts, registrations, calendar, and service order development. It keeps us moving and on track to accomplish our ministry goals. Cons So far, I don't have any issues with . I've been using it for over five years, and it's become a daily used tool on my phone and computer. Review Source AM AL M. Senior Pastor Religious Institutions Used the software for: 2+ years ### "Plan on it!" March 1, 2025 5.0 We love as it engages everyone involved and gives a variety of people the platform to speak into a series or specific service or event. Many small potentially overlooked details get caught Pros Anyone from anywhere can be a part of the service planning and others on the team can view it in real time! Cons Sometimes the navigation gets a littel cumbersome and it's hard to find exactly what you are looking for Review Source RB Robert B. Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Planning Center Online is the best out there." April 21, 2025 5.0 Very good. Customer support is good. Product it the best. The value for what you get with is very good! Pros offers so much and it all works together. They are the best out there. Service planning, giving, small groups, registrations, church calendar, church app, people, child check in... all working together, amazing! Cons Not much, amazing product. We did move to Worship Tools for service planning because it automatically makes our slides in Presenter. But other than that is the best! Review Source Response from Planning Center April 22, 2025 We are so glad to hear that you have enjoyed using all of our products! Thanks for this review - we appreciate it! CN Crystal N. Children’s Director Religious Institutions Used the software for: 2+ years ### "Planning Center is best Church Management Software" March 11, 2025 5.0 Has been extremely helpful in streamlining our systems and helped us become more efficient. Pros Ability to integrate several modules together. Cons The services module is not very kids ministry friendly. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Reason for choosing Planning Center Less expensive since we were a smaller church. Switched from [Realm Accounting](https://www.capterra.com/p/249047/Realm-Accounting/)[Realm](https://www.capterra.com/p/146265/Realm/)[ACS](https://www.capterra.com/p/2668/ACS/) Needed integration and something that was church management friendly for our growing congregation. Review Source Response from Planning Center March 12, 2025 Crystal, thank you for such a great review! We're glad that you've been able to streamline your systems with Planning Center. Anytime you need anything, reach out to support at support@planningcenter.com. We'll be glad to help! Gloria K. Executive Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend" January 2, 2025 5.0 Overall, a great experience and a perfect way to bring in programs for multiple ministry needs Pros Ability to choose products a la carte for your organizations personal needs and cost efficiency Cons Would love to see more personal customization options Review Source Response from Planning Center January 3, 2025 Thanks for your kind words, Gloria! Our Support Team is an excellent resource for help with feature requests regarding customization options. To reach them, hit the '?' icon in the upper right of the screen on PCO. Send us a message and our team will be sure to continue this dialog. Thank you! SA Stephen A. Assistant Pastor Religious Institutions Used the software for: 2+ years ### "Indispensable for Church Management" December 14, 2024 5.0 Overall, I am very happy with . It is indispensable for church management. Pros It is comprehensive. It incorporates people management, giving, attendance, events, calendar, facilities, everything into one platform that works together. Cons There are times where Services is not as user friendly as I would like. Alternatives considered [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) Reason for choosing Planning Center Giving is natively connected to all of the other Planning Center products, which gives it a huge advantage over other giving platforms. Switched from [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Giving is far cheaper AND more user-friendly than PushPay; we had switched to PushPay for the Mobile App and got locked into a contract. As soon as it was up we rushed back to Planning Center, which by then had implemented the Church Center App Review Source Response from Planning Center February 17, 2025 Hey Stephen - thanks for such a positive review of our products. We're glad to be along for the ride with you. Reach out to support@planningcenter.com if you need anything! TS Taylor S. Students Director Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center is the Gold Standard for Church Management Software" April 24, 2025 5.0 Overall, I whole-heartedly recommend PCO. Once you learn the software, it is easy to use. Their support is quick to respond to any bugs I've encountered. Pros offers a great one-stop shop Church Management Software with great features for Members Database, Events Management, and Calendaring. Cons has a lot of features, so it can come with a steep learning curve for those who haven't used it before. Review Source HK Harrison K. Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "The only option for scheduling Worship Services" January 27, 2025 4.0 Having used extensively as a volunteer and an administrator, I am very impressed with it. I wouldn't consider using any other software. Pros The extent of features when it comes to organizing and scheduling teams is fantastic. I find it very helpful that tells me how long it has been since a particular volunteer has been scheduled, regardless of what role they were serving. Additionally, the level of functionality on the side of the volunteer is great. They can add blackout dates and respond to serving requests directly within an email. Cons At times, the menus can be a little clunky, and I find myself having to hunt for specific features. 's help section is fairly comprehensive though, so this usually fixes the issue for me. Review Source Response from Planning Center January 31, 2025 Harrison, thank you so much for this great review! Always feel free to reach out to our team at support@planningcenter.com if you have questions about specific features you cannot find. We're glad to help. VR Verified Reviewer Associate Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Great product - could be optimized more for portable church" January 16, 2025 5.0 Pros I appreciate that many of the lowest level uses for their products are free. This gives a chance to test and use before full implementation. The best part of these products is the full integration between all the different apps. Cons Sometimes the updates happen a bit to frequently on particular apps. This is normally not a problem, but for a setup and take down church, it proves to be difficult as the new workflow needs to be figured out day off. Review Source Response from Planning Center January 17, 2025 Thank you for taking the time to leave a review! We appreciate this feedback on the frequency of our app releases! If you run into questions about any feature release, our Support Team would love to help. Send us an email at support@planningcenter.com! AN Alicia N. Teacher Education Management Used the software for: 2+ years ### "Good outweighs bad!!" August 3, 2025 5.0 The good experiences definitely outweigh the bad. It’s a great app that makes things much easier in life!! Pros It’s very helpful for our church worship band! We have loved how it helps us manage schedules and team organization! Even just simply for just to have songs on is helpful! Cons Probably how inconsistent song edits can be. If I want to change a key of a song, it is sometimes more of a hassle to even try. Maybe it’s improved lately but last I used it, it would just not update my changes. Also, using 2 apps in one can be a pain. Music stand and . It would be nice to have everything work together. Review Source MB Matthew B. Technical Director Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center Online is a must. " December 25, 2024 5.0 Great. Absolutely great. They have wonderful customer service as well. Pros It literally is the backbone of our church planning. You can just about manage everything with it. Literally. Cons Previously there were some gaps in workflow automations but they are heavily investing in this and coming up with things I didn’t even know I needed. Review Source Response from Planning Center January 2, 2025 Matthew - wow! Thank you for this review. We are so glad that you're enjoying the product as much as we enjoy creating and supporting it for you! AC Andy C. Minister of Recreation Religious Institutions Used the software for: 2+ years ### "Great product that we use for lots!" January 30, 2025 5.0 Pros It is very easy to use and functional for all of the needs we have. Cons There really isn't anything that I like the least about it. Switched from [Arena](https://www.capterra.com/p/186809/Arena/) Just needed updated features and usability. Review Source Response from Planning Center January 31, 2025 Andy, thanks for the great review. We're always glad to hear why people appreciate what we provide! BA Billy A. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "Always a good go to for church management!" July 24, 2025 5.0 Pros is a great church management software tool that is very user friendly, great for varying size congregations, and offers wonderful customer support. Cons can at times be limited in its functionality but on the good side has ways of working around to accomplish what you need (or at least think you need). Review Source BP Branden P. Pastor Religious Institutions Used the software for: 6-12 months ### "Expensive and limited" December 3, 2024 2.0 It worked for a little while but was just too expensive and limited in its functionality for what we needed. Pros It was simple to use, and the free option made it nice to try it out before committing to a subscription. Cons The price was too high for the limited functionality of what they were offering. Review Source Response from Planning Center December 9, 2024 Hi Brandon! Thank you for taking the time to leave a review. We would love to to hear more about your experience with our products and to see if we may have some options that meet your budget. You can email support@planningcenter.com to reach an agent who would be happy to help! CB Cooper B. Director of Media Ministries Non-Profit Organization Management Used the software for: 6-12 months ### "Great tool, but expensive" February 3, 2025 4.0 I think is an excellent tool for church's like ours that need better communication, but the price just makes me wonder if we should continue paying for it. Pros It makes communicating with my volunteers so much easier. Cons The price is too much for what it offers in my opinion. Review Source MP Marta P. Director of Operations Religious Institutions Used the software for: 2+ years ### "Covers all the bases" October 31, 2024 4.0 Overall we enjoy using . The few downfalls are highly outweighed by all of the benefits. Pros It's a great place to keep track of and keep in contact with the individuals in our church. Many capabilities Cons There can be a bit of a learning curve if you're new to the program or teaching others how to use it. Review Source Response from Planning Center November 7, 2024 Marta, thank you for that high review of our products! We're glad that you are enjoying using them, and we're glad to help with anything you run into as you continue to use the product. Thank you! VR Verified Reviewer Field service engineer Semiconductors Used the software for: Less than 6 months ### "Great software for church" October 23, 2024 5.0 Pros I think it's most amazing to make church-related work easy because all the functions are gathered in one place. I'm satisfied with being able to communicate with the songs and lyrics, all the other volunteers, and plan church-related work without difficulty. Also, I was able to easily manage the relevant information of the people. Cons There is no cons, everything is good so far. Review Source Response from Planning Center October 23, 2024 Thank you for taking the time to leave a review! We love our churches, and we love hearing how our products make your work easier and more efficient! MK Mike K. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Great product at a great price with incredible customer service. " July 29, 2024 5.0 We wish we would’ve switched sooner. The cost Is cheaper than our previous database and the quality is greater. It’s very user-friendly and intuitive. Pros is always adapting and changing to needs of the client. They take input very well and help problem solve when needed. Their customer service is incredible. Cons There really isn’t anything that I or any of my colleagues dislike about . Typically if there’s an issue, it’s easily resolved by a call to customer service. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Poor and nonexistent customer service with previous database. Lack of updates. Cost was cheaper for a better product. Review Source Response from Planning Center August 2, 2024 Thank you for the kind words! If you come across any questions while you're using Planning Center, our support team is happy to help! JT Josh T. Regional Director Events Services Used the software for: 2+ years ### "Planning Center Review" July 7, 2024 5.0 Pros The volunteer and crew scheduling piece is great! I also really like creating run of shows or order of service on . Cons It’s great for crew management and run of show building but now so much client management. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) PCO made automating schedules and teams easy when creating new events. Review Source Response from Planning Center July 9, 2024 Thank you for the kind words! If we can help review anything with you, be sure to let our support team know. Have a great day! Roberto S. Director, Digital Media Religious Institutions Used the software for: 2+ years ### "Planning Center is key to Making Sundays Happen" June 8, 2024 5.0 We use several modules in such as Services, Giving, People, and Publishing. All four are key to making us “make Sunday happen.” Pros We are a bilingual congregation. So, ease of use and implementation are key for our team. We need to train, build, and use the application in our bilingual environment. Cons File management is a challenge. There is no easy way to log into and delete multiple, old files in the system. Alternatives considered [EasyWorship](https://www.capterra.com/p/101489/EasyWorship/) Switched from [EasyWorship](https://www.capterra.com/p/101489/EasyWorship/) Flexibility, scalability, and price. Those were the three main factors for our decision. 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