# Page 23 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Planning Center the right Donation Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76708/Planning-Center/reviews --- Planning Center 4.7 (1137) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Planning Center ## Showing most helpful reviews Showing 551-575 of 1137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BF Bethany F. Worship Leader Music Used the software for: 2+ years ### "Worship Leader Use" November 6, 2018 5.0 Pros The best thing about planning center is being able to schedule teams for worship sets and put up songs via the app. You can email everyone directly with any specific info or updates. The app is handy and simple. Cons The hardest thing about planning center (and it’s not even that hard) is uploading songs. If it’s not in the database/doesn’t have a CCLI number it can be frustrating. Sometimes the formats don’t line up when you are inserting chords over the lyrics. Review Source Response from Planning Center November 10, 2018 Thanks for sharing your love for our app. We'd love hearing more about your experience with our application, and any parts you feel can be frustrating. If you'd email your thoughts to support@planning.center, our team would be happy to send any suggestions you have on. SE Sandy E. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Love this software" October 22, 2019 5.0 Overall, we have been really happy with planning center. It is affordable, fairly user-friendly and there are many different add-ons to integrate your whole church technology which we are looking forward to. You change an address in one place instead of three and four. Pros We love the versatility and ease of communicating with a team of people. We are planning on purchasing a full suite options for this software in the next six months. Which will include attendance check in, children’s ministry check-in, financial records etc. Cons Sometimes navigating between options within the software isn’t easy to figure out. There is a lot of information on one screen and it could be more clear. Are use it from the admin side and the user side. Review Source Alejandro U. Assessment Coordinator for Latin America Retail Used the software for: 1-2 years ### "A ecosystem of apps for your church" April 20, 2019 5.0 We are very satisfied with the apps. Pros We love it. We use it. It is the answer for a lot of problems managing people and information at our church. We use the People app and the Check in. We are planning to start using the Service soon. Pros: It is design for the church. Is not a CRM that you customize. Cons Some parts of the apps are difficult to use. Not friendly. As the admin, I usually get people stuck in some parts trying to figure the app out... Review Source DP David P. pastor Religious Institutions Used the software for: 2+ years ### "Love it" December 31, 2020 5.0 10/10 Pros This is by far the best product for scheduling volunteers and keeping all your info and songs in one place Cons Nothing everything about it makes my job easier Reason for choosing Planning Center Cause it's the best plain and simple Review Source Response from Planning Center January 15, 2021 Hey David - Thanks so much for the kind words! We're so happy Planning Center has made your job easier. Don't hesitate to reach out if you have any questions. Bonnie W. Website Development Marketing and Advertising Used the software for: 2+ years ### "Use Planning Center for Event Planning" August 27, 2019 5.0 We use planning center to register participants for activities via our website Pros Easy to set up events, track users, receive payments for registrations, send reminders and updates for events Cons would like to see a more comprehensive design editor for forms and events. Other than that, it is a great tool Review Source VR Verified Reviewer Creative Services Project Manager Public Relations and Communications Used the software for: 2+ years ### "Excellent app/software for event planning" August 2, 2019 5.0 I've used Planning Center for the last five years and it's been a great experience. It's revolutionized how I interact with our worship team. Pros I use this regularly because I'm on my church's worship team and our services are planned out using this app. I really like it because I can avoid using email for the most part. It allows me to mark blackout dates where I can't be scheduled and it lets me listen to sample tracks of music that we'll doing. It's an excellent tool to have! Cons I'm not the biggest fan of the interface, but they've made incremental changes that have been nice. It's still a bit too convoluted and I think that they could simplify it more. Review Source Sunil M. Technical Support Engineer Computer & Network Security Used the software for: 1-2 years ### "Excellent tool to simplify multi-team coordination" May 18, 2018 5.0 Pros This tool takes a ton of the stress out of coordinating the details of multiple teams each Sunday. From production to video to music team to speaking and even more, everyone can see all the details in one central place and know what their role is and what their cues are. Cons Nothing really to list in the cons category. It's been worth the money to gain the progress through organization, and definitely reduced tensions between teams! Review Source VR Verified Reviewer Drums/Percussion Music Used the software for: 2+ years ### "The ONLY way to coordinate services for your church" August 7, 2018 5.0 Pros Being able to add members to a plan and assign them to a certain role is great for getting a grasp on the logistics of planning church services. Cons Connecting multiple churches for a single user is not the most user friendly. An easy way to switch between churches would be ideal. Review Source SS Steve S. Pastor Religious Institutions Used the software for: 2+ years ### "Great resource for people and media management" November 7, 2018 5.0 We use planning center every day at our church and are grateful for the functionality! Pros I am a huge fan of the ability to streamline things across devices and even include multimedia amidst people management. Cons The people management side of things can get a tad cumbersome in comparison to some other resources, but still a useful tool. Review Source VR Verified Reviewer Prodigy Program Religious Institutions Used the software for: 2+ years ### "We use planning center for planning worship experiences, it's a solid piece of software for voluntee" January 17, 2018 5.0 Pros I like the simple interface, the scheduling abilities, and easy login portal. It's a very easy to use software and we continue to use it to schedule volunteers. Cons It can be a bit clunky to try to view past plans on planning center and the button layout is a little off. Review Source SS Saurabh S. Technical Support Specialist Hospitality Used the software for: 6-12 months ### "Great scheduler app for any events" May 27, 2020 5.0 Overall, the Planning center is a great app for Churches, various other events companies, etc. to assign roles and get the job done on a particular day. Pros Planning Center is the best app to schedule any person for any role during the event time. Initially, the roles would need to be configured first. When the roles are configured, the people can be added to the software using their email addresses and the people added can be assigned to any role. When the role is assigned to someone, it notifies that person and now the persons job is to accept it or decline depending on their availability on that event date. Moreover, the files, media, and all the important information can also be shared with all the people in a role for easier access. Cons Sometimes, it can be hard to navigate to files and people. I encountered a bug that when you add a person to the role, it does not show on the list for a while. It may be my internet issue. But anyway, it looks like it is resolved after the new update. Review Source JJ Jeff J. Pastor Religious Institutions Used the software for: 2+ years ### "Time Saver" July 26, 2019 5.0 Will continue to use! Pros This software allows me to work more effectively. Flexible. Customization is easy, Powerful analysis tool. Mobile apps helpful. Cons Some mobile apps do not display information well. Review Source ML Maria L. worship team Fine Art Used the software for: 2+ years ### "Good tool for organizing teams, mobile app only OK" January 12, 2019 4.0 Overall this program does what it needs to- helps organize volunteers for our Sunday services. The additional functions like accessing music and files isn't the best and still needs work. Pros I appreciate being able to see plans and serving requests from our worship leader. I think it's a great tool for him and the church as a whole to organize the services and volunteers. I mostly use the app which is pretty easy to use but the website is far easier. Cons The app is layed out a bit oddly and isn't the most functional- specifically viewing lists of teams and trying to go between teams or dates, there isn't an easy way to go back or get back to where you were before. Also, trying to listen to the music we are supposed to learn isn't the easiest to work with - often the controls for the music aren't viewable on the screen and sometimes it just plays the music without being able to stop/control it. Review Source Response from Planning Center January 15, 2019 Hi Maria, Sorry to hear that you're having trouble with the app. If you'd like to reach out to us at Support@planning.center we'll be glad to troubleshoot these issues with you. VR Verified Reviewer Executive Pastor Religious Institutions Used the software for: 2+ years ### "Excellent Worship Planning Software" January 8, 2020 5.0 All of our ministry areas use this for service and event planning. We also use it to schedule other volunteers in roles outside particular services. Pros Powerful, good tool communicate with volunteers, stores songs and history Cons Customer service is all online. It's really hard to get in touch with a human. Review Source VR Verified Reviewer Associate Industry Editor Financial Services Used the software for: 1-2 years ### "Great for large churches" February 16, 2019 5.0 Pros Our church uses this program to manage volunteer sign ups and to upload worship recordings and lead sheets for the band. It’s so well organized and easy to respond to other users. Cons I’m not sure, but I have a feeling that this product is pretty expensive. Review Source Response from Planning Center February 18, 2019 Hi! Thanks for your kind words and honest review! If you are wondering about our pricing, you can find that here: https://accounts.planningcenteronline.com/pricing We do our absolute best to keep all pricing accessible for churches of all sizes! Thanks! Daniel I. Director of Church Multiplication Publishing Used the software for: 2+ years ### "I use this every week" January 16, 2018 5.0 Pros As a preacher, it's great to get an email from planning center with the order of service, what I need to do, the songs that are being sung, the ability to download it....all while not having to login! Cons Maybe it could look a little nicer, rather than utilitarian? Review Source Jessica F. Director of Operations Religious Institutions Used the software for: 2+ years ### "Great Software!! " October 15, 2018 5.0 Pros Very easy to use. Great sharing features so the whole team can see what's going on. Makes planning service easy. Cons Easiest to use for musicians. Would be nice to have other scheduling features. Review Source VR Verified Reviewer Graphic Design Intern Design Used the software for: 2+ years ### "Great way to organize the team!" September 26, 2018 5.0 Useful to have an account when working with multiple churches to keep set lists and services organized, but all in once place. Pros It eliminates all our emails, messages, texts, etc, and keeps everything in one place! I also love that it creates a really clean flow for our service. As a musician, it makes it easy to add any resources we need for our rehearsal. Adding youtube videos and charts makes practice go smoothly. It's also nice to see who has confirmed. Cons I haven't tried, but I don't know if there are any notifications directly related to the software. I do get a lot of emails as reminders, and that can be a little annoying. Review Source Nathan A. Director of Sales and Marketing Industrial Automation Used the software for: 1-2 years ### "Great Product!" January 15, 2019 5.0 Pros I'm a volunteer that uses both the Services and Music Stand products at church. It's so easy to plan services, people, and resources for our worship team. The Music Stand app works great and the best thing I love is the ability to change a key on the fly. Cons There's really not anything I don't like about it. Pricing-wise, I'm really please that they have some small, very affordable plans for small churches. Review Source Paul N. Student Pastor Religious Institutions Used the software for: 2+ years ### "The Best Online Church Service Planner" November 5, 2019 5.0 I love Planning Center Online. It is the best software out there for planning a service. I absolutely recommend to anyone with the budget to afford it. Pros Planning Center Online or PCO is the best software when it comes to planning your workship service. It hosts all the information you need, the song files, media files, personnel scheduler and so much more all on a simple, beautiful, easy to use website and app. Cons It is the best software but it is very expensive compared to some similar programs. It has a lot of add on options that can also really add up over time. Review Source JT Joel T. Media Team Coordinator Used the software for: 2+ years ### "Served on and led teams coordinated with the program and always found it very helpful." January 15, 2018 5.0 Streamlines team management to a significant degree. Pros It makes it so much easier to schedule and coordinate teams than it would be without this program. As the head of one of our church's volunteer teams it is so helpful to provide a way for volunteers to block out dates they are not available and to see when you are scheduling volunteers who served most recently instead of having to keep a separate document to make sure people are not over-utilized. Cons The difference in interface between the online version and the app version sometimes makes it confusing to remember how to access a certain function on one when you're used to doing it on the other. Review Source JB Jo B. Ministry Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent volunteer team management" June 26, 2018 5.0 We could not schedule our teams and events without this software. Critical software for my role as an administrator. Pros The ease of scheduling volunteers has been beyond helpful. Keeping track of teams, events, serving requests is extremely valuable and we could not accomplish our events without the software. Cons The inability to send notifications to specific individuals rather than an entire team can be problematic when we need just one specific team member at a rehearsal. Review Source VR Verified Reviewer SVP Banking Used the software for: 6-12 months ### "My church team uses to assign / coordinate Sunday morning service responsibilities." November 14, 2017 5.0 The reminders are the biggest benefit. It's so easy to see what my responsibilities are without having to wonder or search. Pros The software allows for visibility into who will be in charge of each role and the order of the service. I love the reminder feature - the software pushes notifications / reminders about practices & what needs to get accomplished for a successful service. Cons I think it would be helpful if the software allowed us to message directly via the software to open communication (or at least to provide contact info). It would be helpful for anytime someone needs to trade. Review Source Anita H. Attorney Religious Institutions Used the software for: 6-12 months ### "Great Church Software" October 26, 2018 5.0 Pros This is great software to organize different ministries / groups within a church. The software allows for sign-up for activities, building / administering groups, and maintaining a church calendar. Members can be added to groups from an existing database as well as independently by group leaders. The software is easy to use. Cons The software does not block different individuals from performing the same function at the same time, so an individual can spend time making updates only to find they are not accepted because someone else has already made changes. Review Source CP Christopher P. Owner Entertainment Used the software for: 1-2 years ### "Powerful, but maybe not for everyone. " January 27, 2021 4.0 Overall, it did what we needed it to do, but I wouldn't recommend it for smaller operations. I'd also hate to see the onboarding costs in terms of time and money to get it fully working on a larger scale. It was nice to have scheduling in one easy place. Pros Planning center was able to keep everything in one very easy to reach location. All of our information was stored there as well as contact for teams and scheduling. It was nice to be able to also share information and documents through the app. Cons The program is confusing on both the web portal and the application. It was hard to set up administrators to do the things they needed, and the service was lacking in terms of support. It always felt like we were just on our own when it came to learning about the program or what we could do. The answer almost always seemed to be "go to youtube to try to figure it out." The user interface needs cleaned up greatly! Navigating on the app from week to week and through teams is tedious, especially when you are scheduling out far in advance. Review Source Response from Planning Center January 29, 2021 Thanks for the review, Christopher! Sorry your experience with our support team wasn't what you needed. We'd love if you would reach out to us at support@planningcenteronline.com with some details! Talk to a Capterra advisor for free and get results within 15 minutes.