# Page 28 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Planning Center the right Church Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76708/Planning-Center/reviews

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Planning Center

4.7 (1137)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 28 - Reviews of Planning Center

## Showing most helpful reviews

Showing 676-700 of 1137 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WH

Wade H.  
Manager Multimedia Services  
Marketing and Advertising  
Used the software for: 2+ years

### "Wondeful program that keeps everyone connected"

July 25, 2018

5.0

Very efficient and keeps the team connected.

Pros

Plannning Center has streamlined the time it takes to plan our services. No more sending out emails and waiting for responses. No more burning CD's for the team with songs on them. Everything is in one place: songs, charts, order of service, videos, etc. And you can access it by PC, mobile device, tablet, etc.

Cons

I have not discovered any cons or negative aspects with Planning Center. I love it, and it is an invaluable part of our church service planning.

Review Source

Benjamin C.  
Administrative Officer  
Individual & Family Services  
Used the software for: 1-2 years

### "Great comprehensive solution for churches."

March 1, 2018

4.0

Streamlined processes. Greater awareness of trends within our organization.

Pros

Planning Center has helped us track and update information about our people much more easily, and with options to run background checks and giving through the system it has greatly simplified our operations.

Review Source

BR

Brandon R.  
Pastoral Resident  
  
Used the software for: 1-2 years

### "Whenever I have used Planning Center, it has always been a great, easy experience."

December 5, 2017

5.0

When I used it, it was very user-friendly and intuitive, which was good as I hadn't used anything like it at the time (about 2 years ago). It helped streamline our church's music ministry and eventually volunteer coordination throughout the church as well as child check-in.

Pros

It's functionality is terrific and it is very user-friendly. I also like that the services are offered in an a la cart format, which allows you to integrate additional functions as your church grows/develops, though there are drawbacks to this as well. The service planning function is the best in the business, and as a worship pastor, that is something I interact with frequently.

Cons

The pricing is a bit steep especially for a smaller church. Also because of the a la cart format, it can encourage various areas of church ministry/leadership to use different methods/softwares and can prevent unity, making the switch to Planning Center that much harder down the road.

Review Source

VR

Verified Reviewer  
Direct Support Professional  
Individual & Family Services  
Used the software for: 6-12 months

### "Planning Center Review "

March 26, 2020

5.0

Before we also had to go through the director, now we have a quick and easy sign in and scheduling platform.

Pros

I like the Services feature. This helps my team figure out serving times and is efficient with making our own schedules. Sign in for the shift is quick and easy. It is also an extra safety measure for the adults and children.

Cons

The Services notifications could be improved. The platform will glitch and send multiple repetitive emails.

Review Source

Rev. Jason M.  
Regional Church Representative (SK) & Peer Coach (W.Can)  
Religious Institutions  
Used the software for: 2+ years

### "Fantastic for Keeping Your Teams Organized and Collaborative"

March 21, 2019

5.0

Pros

Seamless across devices, scheduling all teams is a breeze!

Cons

Many desktop features are not available on mobile.

Review Source

LW

Lane W.  
Worship Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great Organization Software"

June 26, 2019

5.0

Pros

This is a great program for scheduling my teams and keeping order.

Cons

There have been some glitches throughout the years, but they are working out.

Review Source

MS

Michaela S.  
Director of Media & Promotions  
Religious Institutions  
Used the software for: 2+ years

### "Helps organize multiple teams!"

November 30, 2020

4.0

Overall planning center has improved our communication and organization!

Pros

We use this software every week to organize our many teams and keep our Sunday services organized. The thing we like the most is the text and email capabilities.

Cons

There is a bit of a learning curve and it is not the most user friendly because there are so many different features and functions available.

Review Source

Response from Planning Center

January 6, 2021

Hi Michaela - We appreciate the review! It's an honor to be helping the organization of your ministry. Please reach out if you run into any questions. We're happy to help!

EW

Edwin W.  
Business Owner  
Graphic Design  
Used the software for: 1-2 years

### "Planning Center Product Review"

February 15, 2021

5.0

My overall experience with Planning Center is great! I've tried other event scheduling software in the past, but they were never able to hold my attention. Planning Center is consistent, keeps up with the times with their mobile app, and is overall pleasing.

Pros

What I like most about Planning Center is the ability to organize events, weeks in advance, with a large scale team. It works as expected, easy to navigate, has built in email capabilities...the works!

Cons

I'm not sure I can there is much I dislike about Planning Center. It meets all of my team's needs, it's secure, giving certain more editing privileges than others, and very well laid out.

Review Source

Response from Planning Center

March 5, 2021

Thanks for the review, Edwin. If you ever run into issues, let us know! :-)

melissa C.  
Piano Teacher  
  
Used the software for: 2+ years

### "I'm a Fan!"

July 20, 2018

5.0

I am able to communicate with volunteers for singing at church. They can see all the songs chosen, the lyrics, chord charts, order of service and notes. They can even edit!

Pros

I love how this streamlines every aspect of the worship service. Lyrics, videos, order of service. All in one sight! It's genius.

Cons

I literally cannot find anything wrong with Planning Center. What I like LEAST about it is the aesthetics. It looks old and slightly confusing to navigate if it's your first time using it.

Review Source

AM

Amethyst M.  
Admin assistant  
Religious Institutions  
Used the software for: 2+ years

### "Great for scheduling and reminding volunteers"

December 11, 2018

5.0

As a volunteer in many areas it is great to get the reminders of where I'm scheduled to serve. Along with that, we can coordinate our family's schedule of serving so we don't have conflicts!

Pros

Once people are linked to this program through our database, it is so easy to click and drag them into open volunteer positions on our church schedule. If they can't work that day, they just decline and we can quickly and easily schedule a sub.

Cons

Making the interface just a little more user friendly would help those who are new to the program.

Review Source

LC

Lauren C.  
Worship Team Member  
Music  
Used the software for: 2+ years

### "I have used Planning Center for 7 years! "

July 8, 2020

5.0

Pros

Planning Center has been our software of choice since I became a member of the worship team 7 years ago. It is the most user-friendly and effective software for our team to use. Everything from scheduling, to rehearsal/experience times to chord charts, tutorials and music files is located right there in one place. I couldn't imagine there being a better software/app out there!

Cons

I honestly have never had any complaints when it comes to using this software. Planning Center is awesome!

Review Source

VR

Verified Reviewer  
Technical Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "Does What You Need and Probably Does More"

September 30, 2018

4.0

Pros

I love that it provides a way of creating service plans for our church services and allows us to schedule people to specific positions and services.

Cons

This program can be very difficult to use and confusing. I am one of the administrators for my organization and I have been using Planning Center for years, but I still have trouble using a lot of the features that are available to me. The developers have created an awesome and original program, but have made it very difficult to use.

Review Source

JV

JASON V.  
Worship Leader  
Music  
Used the software for: 6-12 months

### "Helps the worship team be on the same page"

October 25, 2020

5.0

Planning Center allows me to be as granular as possible with what I need to share with my team and the church. From uploading a library of files and music files to organizing practices, and special services. Sending out mass messages is very easy and I can also isolate a group to send specific messages. Overall, Planning Center allows me to be very organized and communicate with all that I need to.

Pros

I love that each service the worship music portion can be organized by voices, parts, adding songs and song lyrics, as well as uploading instrument stems for musicians.

Cons

Although this is more due to user error, I try my best to convert people that Planning Center is the best way to be organized. People usually stop using the app and use other methods of talking with their teams. I feel the software is user friendly enough, but maybe it's easy for me because I am already tech-savvy.

Review Source

SA

Székács A.  
Service Manager  
Automotive  
Used the software for: 2+ years

### "Planning Center"

January 6, 2021

4.0

I have been using this tool since years in my church. It gives all the possibilities required to schedule ministries efficiently, attach every necessary documents and files related to an event, open communication, track donations, review staff available etc. Overall this is a super useful tool.

Pros

What i really love in Planning Center, is that we can not only schedule worship tracklist, but also can refer sheets, chords, performance history etc.

Cons

As a user i several times had problems with logging in, as system did not recognize i was registered by admin twice, with the same email. So it is running 2 profiles with the very same attributes. Could be more professional from this point of view.

Review Source

Response from Planning Center

January 15, 2021

Hi Szekacs - Thanks for the review! If you have multiple accounts, setting the password for each account as the same thing will prompt you to link your accounts together, allowing you to switch between them easily. Let us know if you run into issues with that!

CS

Crystal S.  
Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Planning Center"

May 12, 2019

5.0

Pros

It has so many options for planning church services.

Cons

There is no option to choose designated ages for under kindergarten. Every age group is grouped in preschool. It’s also not easy to use if you do not know the software well.

Review Source

Response from Planning Center

May 24, 2019

Hi Crystal! Thanks for your honest review! If you'd like, contact our support team using the helpdesk in our apps or at support@planning.center. We'd love to help you get your grades set up in a way that works well for you! We look forward to helping you and your team out!

Anna D.  
Director of Choral Activities  
Fine Art  
Used the software for: Less than 6 months

### "A Wonderful Resource for Your Worship Music Needs!"

December 19, 2018

5.0

Pros

Planning Center allows the planning of components of service - liturgy, music, etc. It also gives you the ability to schedule various members of ensembles for rehearsals and services. You can also link to SongSelect CCLI for contemporary selections - it will even automatically download chord charts and lyric sheets.

Cons

It isn't the most intuitive software, but once you get to know the system, it's great!

Review Source

TH

Trent H.  
Pastor  
  
Used the software for: 2+ years

### "Good software, but high cost to get all features. "

July 10, 2018

5.0

One of the best CMS for service planning on the market.

Pros

There are tons of features. You can do most needed functions with PCO without using multiple other programs.

Cons

As you review the features and realize that it would be useful, the price grows at a rapid rate. There are also several integrations required that create multiple steps or problem points to trouble shoot. Each one of these also create an additional cost. In the end we would pay up to 5X for PCO than what we do with our new CMS.

Review Source

RH

Rachel H.  
Curriculum Writer  
  
Used the software for: 2+ years

### "Mostly intuitive, easy tool for communicating programming to teams"

April 18, 2018

5.0

Pros

It's easy for us to program an experience with specific time stamps, manipulate the times as the overall experience time changes, and add notes to communicate specific instructions to volunteers throughout the programming.

Cons

We have multiple worship experiences beginning on a Saturday and extending through Wednesday of the following week, and it can be confusing for people when the cue sheets seem to "disappear" because they become "past plans" after the first day of experiences.

Review Source

MC

Mickey C.  
Student Minister  
  
Used the software for: 2+ years

### "We use Planning Center on a weekly basis for our Worship Planning"

June 21, 2018

5.0

Pros

We are able to setup multiple worship services and customize them to fit the various audiences we lead services for. We are able to keep our team that is serving on a weekly notified of their role in the upcoming services. We are able to like team members with tracks so they can practice their music both vocally and instrumentally. It's definitely a software you need if you lead a creative arts ministry in your church.

Cons

It can be alittle pricey if you have a lot of team member who need user access. The only subscription/or yearly is based on the number of users. We've run into this issue before and had to eliminate users who are only occasional team members.

Review Source

GB

Glennda B.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Make sure you watch the help videos"

December 4, 2020

4.0

It was a little bit of a struggle to get started with Planning center, but if you watch their videos things become so much more clear. Planning Center has videos on everything! This is so helpful. It helped me create a program for my volunteers and schedule them to work and get all of the material to them. Also, I was able to send messages any time I needed to spread information to all of them at once.

Pros

I loved how I could do everything from the app. I could schedule people to work in childcare, upload the lesson for them, and send them messages anytime I needed to contact my volunteers.

Cons

If someone already had a system created, it is hard to transfer that over to someone else. They mostly have to start a new program on their own.

Review Source

Response from Planning Center

January 6, 2021

Hey Glennda - Thanks so much for the review. We're so glad Planning Center has made your scheduling and communication easier. Don't hesitate to reach out if any questions arise!

RD

Robert D.  
Executive & Family Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Weekend Planning is a breeze"

September 26, 2019

5.0

The planning for our creative teams has become much easier and more streamlined.

Pros

Takes much of the frustration out collaborative planning across teams and departments. The drag and drop feature helps to make planning easy as well. The expanding modules of Planning Center demonstrate their commitment to develop what people want and need.

Cons

There are times when navigating the software can become frustrating. Would like to see the software expand in order to integrate with other software programs

Review Source

LAP

Leigh Anne P.  
Academic Enhancement Lab Coordinator  
Primary/Secondary Education  
Used the software for: 2+ years

### "Love this software and all its functions!"

January 18, 2020

5.0

Love it! We, as a church, use this to schedule our volunteers and push out church wide emails, as well as, message notes &/or song lyrics.

Pros

There are so many functions that we, as a church, have not even begun to take advantage of yet; though we’ve been using it for approximately 7 years!

Cons

Nothing that I personally can think of. However, some of my team have claimed it is not user friendly. Though I believe that it is fabulously user-friendly! Especially in contrast to our current messaging board software!

Review Source

Amanda G.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Planning Center has improved!"

August 20, 2019

5.0

Pros

I love how easy it is to share schedules and song lists with others in planning Center. The organization has improved since I was first a user. If you’ve tried Planning Center in the past and didn’t like it, I’d encourage you to give it another try as many updates and improvements have been made!

Cons

Access to certain parts of Planning Center doesn’t always work depending on your role in Planning Center which can sometimes be frustrating.

Review Source

JB

Jacob B.  
Youth Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "User Review"

November 19, 2018

4.0

It's been great so far. Simple, reliable, and clarifying.

Pros

It's one of the best programs we've used that makes sure that everyone is on the same page. We've had it for a little over a month now and our worship/media teams, pastoral teams, and service teams are all on it by now. We use it for our worship service primarily right now to help plan it out and make sure that everyone that needs to know what's going on, knows. I know there's much more that we'll probably get into with it, but right now the simplicity has been really helpful. Eventually we'll get our volunteer leaders to use it for small groups and such as needed. From a pastoral point of view though, its cut down on much of the chaos that can, and does, happen on a Sunday moring.

Cons

The UI seems kind of clunky. A good facelift to it would be good, but it functions well. I'm sure the more we use it the more critiques I could give, but that's the only one off the top of my head.

Review Source

Response from Planning Center

November 23, 2018

Glad you love the software. We'd love hearing more about your experience with our application, and any parts you feel can be clunky. If you'd email your suggestions to support@planning.center, our team would be happy to send any suggestions you have on.

JC

Jeni C.  
Worship Leader  
Religious Institutions  
Used the software for: 2+ years

### "The best Church companion"

April 5, 2021

5.0

Truly love this app!

Pros

I love that this helps me keep all of our Worship songs clear and able to upload chord charts and easy for the band to find!

Cons

I do not like the switching between campuses, or two different churches. Its difficult to keep signing in and out!

Reason for choosing Planning Center

This was the most effective tool to use in ministry!

Review Source

Response from Planning Center

April 9, 2021

Hey, Jeni! Thank you for your feedback! We'd love to help you with logging into multiple church accounts. If you get a chance, please send us an email at support@planningcenter.com with more details. Thanks!

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