# Page 29 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Planning Center the right Church Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76708/Planning-Center/reviews

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Planning Center

4.7 (1137)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 29 - Reviews of Planning Center

## Showing most helpful reviews

Showing 701-725 of 1137 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Samantha S.  
Former Worship Leader  
Religious Institutions  
Used the software for: 2+ years

### "I love planning with this program!"

May 31, 2021

5.0

Overall, I think this is one of the best products for church planning and scheduling.

Pros

This was an extremely valuable tool when planning the month's services. I loved the block out option so I knew which volunteers would be available.

Cons

It does depend a lot on other people checking the materials you put onto the site. It is only as useful as your team makes it.

Review Source

Response from Planning Center

June 1, 2021

Hi, Samantha! Thank you so much for your review. We appreciate the kind words and hope to make even more useful features for you and your teams. Have a wonderful day!

MR

Michael R.  
Systems Administrator  
Utilities  
Used the software for: 2+ years

### "Planning Center New Version"

February 14, 2019

4.0

Pros

I really like the ability to keep everyone in the loop as far as future plans and events and the ability to have service plans and attachments including music, music sheets and related material all in one place.

Cons

I don't really like the new version that they recently upgraded too, it looks very busy and seems cluttered and unorganized. Like anything, it will take time to get used too and hopefully they will make some improvements as far as usability on the new version.

Review Source

VR

Verified Reviewer  
Publisher  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for scheduling needs! "

December 8, 2018

4.0

Pros

As a scheduler, it made it super easy to manage multiple different services and assign people to different classrooms and such.

Cons

As a user, sometimes it was difficult to navigate through the website and find exactly what I was looking for.

Review Source

BW

Brennan W.  
Executive Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I use Planning Center frequently every day of my life!"

March 8, 2018

5.0

Pros

I love the freshness of the design, layout, and features. Everything with them is extremely well thought-out, planned, and executed.

Cons

Sometimes they're a bit slow to release new features--probably mostly tied to their desire to do it right the first time. There are usually workarounds, and it's always worth the wait!

Review Source

MM

Michael M.  
Operations Pastor  
Religious Institutions  
Used the software for: 2+ years

### "We use Planning Center everyday!"

December 6, 2016

5.0

We use planning center everyday to manage 3 campuses and 6 worship teams durning the week. It is a life saving software for our worship ministries which deal with 50+ volunteers across 3 cities. It is easy to assign, plan and implement worship services and have all the teams on the same page and accessing the correct resources.

Pros

Supports our entire worship ministry with one program.

Cons

Nothing!

Review Source

DeAnJilo P.  
Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great for keeping things in order!"

March 23, 2020

5.0

Pros

I love that I can access the website and app and everything is connected in that way. Very useful for my lifestyle.

Cons

I would like to know if or how to connect the calendar in the app to my calendar on my iphone. Saves me some steps.

Review Source

Response from Planning Center

March 24, 2020

Hye DeAnJilo, Thanks for reaching out to leave that review! It is possible to connect Calendar to your phones calendar. If you want to email us at support@planningcenter.com we would be happy to provide you instructions on how to get that setup. Thanks!

RE

Rachel E.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Could be more user friendly"

August 17, 2020

4.0

Because we're a non-profit using it, we have a wide range of users from very tech savvy to not tech savvy at all. The user experience isn't conducive to those who have no tech experience and can be very confusing.

Pros

The ability to say yes or no to being rostered is easy. The email notifications when they work are efficient.

Cons

Can be difficult to use and understand for both the people putting in data and those receiving it. It often isn't intuitive to how people look at schedules or organize their schedules in their daily life. There are times where emails notifications don't go through and then you don't know if it was the software or the person using the software.

Review Source

TG

Teresa G.  
Accounting Assistant/Preschool Secretary  
Non-Profit Organization Management  
Used the software for: 2+ years

### "No Double Bookings anymore!"

September 12, 2018

5.0

As mentioned before, people can't get double booked if all areas of the Church are using the program.

Pros

It is easy to keep track of who is available and when and to be sure they aren't serving in another capacity at the same time that you need them.

Cons

I sometimes wish there wasn't the option to decline a position. It sends you scrambling to find somebody else. If the people being scheduled would mark off their unavailable dates it makes life so much easier. But they don't always do that.

Review Source

KM

Kirby M.  
AV Leader  
Religious Institutions  
Used the software for: 2+ years

### "Great Tool for Medium to Large churches"

October 12, 2018

4.0

Pros

This has been great to communicate to the team and eliminate empty slots for volunteers. This has been also great to track those who are able to help in areas needed without having to update a written list or spreadsheet. Its great for just about everything in our church from behind the scenes worker to the on stage singers.

Cons

Cost, they charge for every add on. If the cost was a little lower this would be Awesome but for know I am going to say its just good..

Review Source

DV

Donna V.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center is Great! "

April 10, 2019

5.0

Pros

The ease in which I am able to handle my day to day operations.

Cons

I have nothing negative to report at this time.

Review Source

DS

Deborah S.  
Business Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Planning Center makes planning easy!"

April 16, 2021

5.0

Pros

I love how easy it is to use and set up your worship service. I also like how my team members can see anything I would like them to see!

Cons

I wish it was easier to import data - for example from another database into Planning Center - all names, emails, phone numbers, etc. at once.

Review Source

Response from Planning Center

April 19, 2021

Hi, Deborah! Glad to hear you're enjoying Services! We would love to help you with importing, as we do have a process available to import CSV files. Please feel free to send an email to support@planningcenter.com and we'll gladly help you with the import process. Have a great day!

TH

Torie H.  
eKidz Director  
  
Used the software for: 6-12 months

### "I use planning center for cue sheets and to schedule volunteers."

February 28, 2018

5.0

Pros

I like that I can schedule volunteers from week to week with ease. I can also use Planning Center to organize teams.

Cons

I do not like that I can't add more than one person at a time. When I am trying to add a whole roster, it is time consuming and it takes me to the "people" page instead of staying on the page I was working on. When copying a cue sheet, it goes forward multiple weeks instead of the following weekend.

Review Source

JP

Jeremy P.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I can't recommend them enough!!! "

February 1, 2017

5.0

We use PCO for everything! We switched over from a complex, burdensome and inefficient database system and now are saving thousands of dollars every year by use the Planning Center suite of tools. These tools are easy to use, easy to learn and effective to deploy into your ministry context. Don't buy an expensive system without giving PCO a serious go, you won't regret it.

Pros

EASY!!!

Cons

none

Review Source

JE

Jeff E.  
IT Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center... It just works"

February 21, 2019

5.0

Pros

What is not to like? This software just works for our needs of planning out services and who is serving in what capacity. We have been using planning center to schedule services and volunteers for almost a decade now and see no reason to change anytime soon.

Cons

The one thing that would be truly awesome is if we could integrate PC with our current church management system (Ministry Platform) to have one stop visibility to our services and volunteers.

Review Source

VR

Verified Reviewer  
Church Planter  
Religious Institutions  
Used the software for: 6-12 months

### "Planning Center"

December 3, 2019

4.0

I like the ease of using this for a growing church. It keeps us organized while not overly difficult to use.

Pros

This product allows our church to quickly and easily see who is scheduled for certain roles while making sure that no one is double booked.

Cons

I have found nothing that is not useful about Planning Center. They make it easy to differentiate different roles while still keeping things in order.

Review Source

MP

Michael P.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great Management Planning"

September 25, 2018

5.0

I have used this software with three different organizations in both a large and small church setting. We have used it to plan services and music. Musicians pull music straight from the software on onto a tablet.

Pros

Ease of use and accessibility from a wide range of devices. Services can be planned, assignments made, music uploaded (lyrics or music), all from within the software.

Cons

Some difficulty if you are a member of two organizations that use planning center. Signing in and out can be difficult

Review Source

MB

Mark B.  
Team Leader  
Religious Institutions  
Used the software for: 6-12 months

### "Great for startups!"

December 13, 2017

5.0

Pros

Pricing is flexible and low if you only need to track names and contacts. You can add features as you grow. There are plenty of useful features for startup churches like us. The mobile apps are great too.

Cons

You need separate apps for the different features, so occasionally I found I had to go to my web browser on my laptop to have all the functionality I needed for a task (such as adding admins) successfully.

Review Source

VR

Verified Reviewer  
Finance Associate  
Religious Institutions  
Used the software for: 1-2 years

### "Planning Center Review 2018"

November 30, 2018

5.0

Pros

PCO makes the process of planning and organizing a Sunday order of service easy and clean - scheduling is simplistic and easy to understand.

Cons

Exporting the order of service lacks a few of the features I currently use.

Review Source

JF

Jeramey F.  
Student Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Must have for your Church"

July 29, 2019

5.0

Pros

Easy to use, and integrate into our system!

Cons

There are still a few interceptions that need to added.

Review Source

Chris W.  
VP, Technology & HR  
Construction  
Used the software for: Less than 6 months

### "Truly a "one-stop solution" for most church needs"

August 1, 2018

4.0

Fantastic insights into the activity of our various ministries.

Pros

The church day experience for the team and those we serve is great. It's easy to use and we rarely run into any issues. The amount of information available for reporting is fantastic as well. If you want insights into activity, growth, demographics, etc this will give you everything you need.

Cons

This is an extreme edge case but if you're using the API for custom reporting purposes it's quite cumbersome. They've constructed it in a way that is very flexible, but you have to make a number of calls to get some basic information. With a relatively low API rate limit it makes development a bit of a pain. Again, though, this is an extreme edge case I would imagine.

Review Source

Tim M.  
Software Engineer  
Civic & Social Organization  
Used the software for: 6-12 months

### "Planning center is a robust solution for managing our worship."

June 22, 2018

5.0

Planning center helps our team plan for and run our worship. Its incredible how robust the functionality is. All wrapped in a great design.

Pros

Worship planning has so many awesome features and apps that make it useful and usable for us. Every time I think of a cool feature, its already there.

Cons

Navigating the interface as a regular user can be confusing. A better calendar view could be helpful for me.

Review Source

SF

Sandy F.  
Marking / Media Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Leaps and Bounds beyond Good"

November 5, 2018

5.0

I've used Planning Center for almost 5 years, and during that time, I've gone from scheduled volunteer, to admin, and then to one who has to input everything and everyone one. It is so terribly easy to navigate and use that it's almost funny. Why everyone doesn't use this software is beyond me!

Pros

It has everything you could every want from a production, technical, and administrative perspective. Need files on hand? Got it. Want to hear how something will go? Boom, music files. Need to know how often volunteers want to even be there? Covered. It's almost seamless - that's how good it is!

Cons

You can't force people to respond? Honestly, there are so little cons that they don't even truly register.

Review Source

RR

Richie R.  
Associate Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great way to organize your team!"

February 3, 2019

5.0

We've loved using Planning Center to organize our Worship Services and various volunteer teams. It's super functional with planning the Order of Worship each week and soliciting which volunteers will participate. We don't know how we'd carry out our mission without it!

Pros

Planning Center is super versatile for our many different groups of volunteers.

Cons

Planning Center is dependent upon your volunteer's ability to use technology, so it's not as valuable with people that are not technologically-savvy.

Review Source

VR

Verified Reviewer  
Reading/Language Arts Teacher  
Religious Institutions  
Used the software for: 1-2 years

### "Planning Center"

January 21, 2019

5.0

As a praise band member, I've enjoyed utilizing Planning Center for weekly service agenda and chord chart access.

Pros

Easy to use for musicians and volunteers, makes preparation a breeze

Cons

Not a big fan of the zoom feature for music stand

Review Source

SD

Sherry D.  
Communications Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Incredible tool!"

December 18, 2019

5.0

My experience has been nothing short of wonderful. We have been thoroughly satisfied with this software.

Pros

This software is fantastic. I can't say enough great things about this platform. We have been blown away with all the functions available even on the free plan. It's so well-made, very easy to use and the customer service is very responsive and friendly.

Cons

I have zero complaints. Truly, even when something goes wrong or doesn't work as I expect, their Customer Service team will accept act on it immediately.

Alternatives considered

[Acceptiva for Nonprofits](https://www.capterra.com/p/67988/Acceptiva-for-Nonprofits/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Planning Center

Ease of use, great customer service, clean look, cost.

Review Source

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