# TimeSolv Legal Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeSolv Legal Billing the right Legal Document Management solution for you? Explore 647 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/reviews --- TimeSolv Legal Billing 4.7 (647) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TimeSolv Legal Billing Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Ginna G attorneyLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “TimeSolv allows you the ability to efficiently track time, generate invoices, and manage the billing process. “ August 16, 2025 JR James R PresidentMedical Devices, Self-employedUsed the software for: More than 2 years. “At first was hard to get started with getting invoices into Counsel Link because of Counsel Link idiosyncrasies. “ October 23, 2025 WW Wiley W AttorneyLegal Services, Self-employedUsed the software for: 1-2 years. “I really like the "search time" feature which lets you quickly see how much time you have in a client's case without having to create an invoice.“ October 20, 2025 BG Belinda G CEOMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I use the desktop widget and I don't like the new version nearly as much as the old one.“ October 27, 2025 JR James R PresidentMedical Devices, Self-employedUsed the software for: More than 2 years. “Easy to track time, develop invoices and compatibility with Counsel Link for uploads. “ October 23, 2025 BG Belinda G CEOMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “The cost has risen significantly over the past couple of years and is now very expensive for me as a solo practitioner with a small business.“ October 27, 2025 SB Shawn B Parenting ConsultantLegal Services, Self-employedUsed the software for: 1-2 years. “This helps me account for my time with clients, paying myself from client accounts, and accurately billing clients with description of services rendered.“ August 21, 2023 DS Danielle S Office ManagerLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “The only thing that I have noticed that is a small nuisance is that when I add a new person to our system (attorney, paralegal, etc..) When I have set up different fees for certain matters, their rates does not automatically adjust and so we don't always notice the difference until we are billing, if we catch it at all which can be an issue if we are billing at the wrong rate. “ August 21, 2023 ## Showing most helpful reviews Showing 1-25 of 647 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ruth D. President and Founder Used the software for: 2+ years ### "I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable" March 22, 2018 5.0 Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list. Pros We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv. Cons Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside. Review Source GJ Gregory J. Managing Partner Law Practice Used the software for: 2+ years ### "Timesolv Fits My Needs" February 12, 2025 5.0 My overall experience has been very positive. Pros I have used several companies' billing software over the years of practicing law. Timesolv provides the most user friendly program I have used. Cons The reports that I need could be easier to review. Alternatives considered [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing TimeSolv Legal Billing After using the test versions of the software I considered, Timesolv best fit our needs. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) I wanted a cloud-based program that was easy to use. Review Source Response from ProfitSolv June 8, 2026 Thank you, for taking the time to share your experience! We're thrilled to hear that TimeSolv has been valuable for your business. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. AP Alterraon P. Owner Law Practice Used the software for: 6-12 months ### "Personal Experience" September 8, 2023 1.0 I regret paying ahead of time for a full year. I would have canceled with-in the first month. Be careful as they will automatically charge your account and they will not follow their own terms and conditions. Pros Nothing really, this system made my billing worse, and it actually put be 4 months behind on my billing. Horrible experience Cons Their invoicing, customer service, when you schedule an online meeting, they never show up, you have contacted the manager to receive any assistance, you get different answers from different people. They are unable to give refunds or credit you back for things you should not have been billed for. Review Source CS Candace S. Legal Assistant Legal Services Used the software for: 1-2 years ### "Simple and easy to use with great features" April 8, 2025 5.0 It has been a good experience. They were helpful in setting up the program and in answering questions along the way. Pros It is easy to use and gives great overall view of a month's time and billing. Cons I wish there was a way to integrate with Yahoo mail. Review Source Response from ProfitSolv June 8, 2026 Thank you, for taking the time to share your experience! We're thrilled to hear that TimeSolv has been valuable for your business. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. pB patricia B. Owner/Lawyer Law Practice Used the software for: 2+ years ### "Love this legal billing program!" August 26, 2023 5.0 Excellent!!! See ratings Pros I used to use TimeSlips and would have so many frustrations and errors when sending bills. This system has been a dream for the last 5+ years. It is easy to use (I am not a techy but was able to set it up by myself), simple to input time, and tracking and invoice reviews are a cinch. Love this billing program!!! And the price is insanely reasonable!! Most of all, the customer service is the best in the business. We just miss \[sensitive content hidden\]! Cons \-It does not flag past due invoices like TimeSlips did (over 30, 60 etc), so I wouldn't know if I didn't look- There have been glitches with trying to input multiple email addresses for receiving the invoices- Sometimes payments do not show on the invoice. Don't know why. They are recorded but not reflected- When you duplicate a flat rate, it zeroes out the price so we have inadvertently not billed someone for something due to this- We can't figure out how to work the annual billing auto feature for renewals on certain services Reason for choosing TimeSolv Legal Billing Streamlined, could be a novice in tech and still set it up since sole proprietor, ease of use, price was reasonable Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) Horrible customer services, integration between Timeslips and email program made it glitch almost every months, just awful and expensive. Review Source MM Mark M. Managing Member Law Practice Used the software for: 2+ years ### "Best Legal Billing Software We Have Used" August 21, 2023 5.0 Overall we are very happy with the software. When we have had any issues, the support department has been very responsive and easy to work with. Pros The interfaces for time and expense entries are very easy to use. Being able to access the software from anywhere makes it very attractive when we are traveling out of the area for legal matters. Cons It would be nice to have a greater ability to modify the invoice templates. Reason for choosing TimeSolv Legal Billing Ease of interface, price and reviews from others. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) The cost of TimeSlips was getting prohibitive, and it was less flexible with making modifications. It was also challenging to get timely support when we encountered issues. Review Source TW Tara W. Legal Assistant Law Practice Used the software for: 6-12 months ### "8-21-2023 Review" August 21, 2023 5.0 Absolutely wonderful. Recommend this billing software to many. Have actually had a firm that I used to work for switch to this because I told them I liked it so much. Pros User friendly and the help features. Also, the companies customer service is beyond amazing. I know if I have any issues all i have to do is send an email and I will get a response almost immediately to set up a zoom call to make sure my questions or concerns are fully answered. Cons The having to allocate payments. I always forget to do that. Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/) Reason for choosing TimeSolv Legal Billing Theo went above and beyond to show me all the features and how to customize this program to fit my needs. And the price Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) To expensive and did not like the fact that have to go through chat when you have a problem and wait a few days to have someone call you back. If I have an issue I want to be able to call and speak with a person. Or send an email and get a response. Theo has been amazing and response immediately to my emails. Review Source RG Robyn G. Attorney Law Practice Used the software for: 6-12 months ### "EXCEPTIONAL" July 1, 2024 5.0 EXCEPTIONAL IN ALL REGARDS. There was a learning curve (as with all new systems), and I am continuing to learn, but \[sensitive content hidden\] have been with us every step of the way...from setting up our invoices to integrations with QuickBooks. The program itself is also very intuitive, which makes errors easy to avoid. For our firm (small-4 members) and needs, the reports are excellent, and easily enable us to gather all information we need each month. Pros Ease of use and EXCEPTIONAL CUSTOMER SERVICE. We have been with TimeSolv for appx. 1 year after using a different system for decades. While all customer service is exceptional, \[sensitive content hidden\] have been our primary go-tos for all questions. WONDERFUL experience. Cons No cons....much better than our prior program. Alternatives considered [LeanLaw](https://www.capterra.com/p/157188/LeanLaw/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing TimeSolv Legal Billing Based on the demo (\[sensitive content hidden\] was EXCELLENT), TineSolv had everything we needed Review Source JF Jon F. Managing Member Law Practice Used the software for: Less than 6 months ### "Quite impressed; simple to use timekeeping, billing, and invoicing platform." March 18, 2022 5.0 Very satisfied and impressed overall. It is very easy to send out invoices in formats that are customized for each client. Customization options are far more powerful than in other products I considered. We did not want (or want to pay for) a full-scope practice management product that incidentally offered timekeeping and invoicing functions. As a dedicated timekeeping, invoicing, and payments platform, TimeSolv is far more robust. The impetus for our firm's switching from Timeslips to TimeSolv was that our paralegal who acted as our billing clerk left. TimeSolv has been so easy to use that we decided not to replace him. Pros Ability to format, edit, and customize bills is much stronger than in the alternatives I looked at. Timekeeping is easy and intuitive to use -- I rolled it out to some real technophobes, and they started using it immediately without complaints. The billing and payment features are far more robust than what I have seen in the billing modules of full-scope practice management systems. Live customer support is fantastic, enthusiastic, and free. Cons Conversion from Timeslips wasn't painful, but it required more manual cleanup than I would have liked. Would have been much cleaner to set up clients and matters in TimeSolv rather than trying to import. When something looks wrong on an invoice, it takes some effort to figure out whether it is the global, client, or matter-specific settings that need to be corrected. There are very powerful customization features, but they are frequently hidden in a myriad of settings menus. Setting up the initial synchronization with QuickBooks was clunky. I could not have figured it out on my own, though it was easy to get to get live help. The fact you have to use a separate program for synchronization is an irritant. Alternatives considered [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[CosmoLex](https://www.capterra.com/p/18931/CosmoLex/)[Bill4Time](https://www.capterra.com/p/212371/Bill4Time/)[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing TimeSolv Legal Billing Price and ease of use. We decided we did not need (or want to pay for) full practice management software. Of the dedicated timekeeping and invoicing platforms, TimeSolv was the most powerful and easiest to customize, and its price was close to the cheapest. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) We were using an old, but paid for version of Timeslips that Sage no longer supported (Timeslips 2015). Upgrading to the newer version would have been far more expensive. TimeSolv is also far, far easier to use than Timeslips, which has always been something of a nightmare. Review Source EV Erica V. Office Manager and Executive Legal Assistant Law Practice Used the software for: 2+ years ### "Great option for any business!" August 21, 2023 5.0 Pros That when you are entering time, you can enter time by day, versus other billing software that require you to do it by Client, at all once. The option to do daily time entries is extremely helpful and allows me to streamline the billing entry process. Their customer service is outstanding, and I like the option to live chat in real-time. Cons That some of the customizable features are not available immediately and will go into effect on the next billing cycle. Invoices are also not generated if no time was entered for that period, it would be helpful if they added an option to send out Invoices, even when no billable work was done during the time selected for the remaining invoices. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing TimeSolv Legal Billing Efficiency Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) We decided to leave a partnership and go out on our own, and TimeSolv provided more flexibility and ease with billing options. Review Source JE Joy E. Paralegal Legal Services Used the software for: 6-12 months ### "Worth the change" October 2, 2019 4.0 Our whole process goes so much more smoothly. We used to have to review paper invoices and because the program is so intuitive, our attorneys can review and send invoices at their own convenience. Pros We just switched our law firm over to TimeSolv from a much more archaic system and are so glad we did. It's very intuitive so everyone learned the system extremely quickly (even our oldest and least technologically savvy attorneys) and our billing process goes so much more quickly and easily than it previously did. Definitely worth the switch. Cons Every once in awhile there's a function that we need that TimeSolv doesn't have yet. But when that happens, customer service has given us workarounds and seems to be taking our feedback and actively working on solutions. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing TimeSolv Legal Billing It was more cost-effective and fit our needs better. We already have document management software, so we really just needed billing functions, so TimeSolv was a better solution. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) Our old program was outdated and so difficult to navigate. The simplicity and intuitiveness of TimeSolv is what really sold us. Review Source BB Barbara B. Owner Law Practice Used the software for: Less than 6 months ### "Amazing improvement in our legal billing practices with TimeSolv!" June 2, 2022 5.0 TimeSolv Billing is so easy to use. Billing is quicker and easier and thus saves time and money! We are very very happy with TimeSolve Billing. Pros We used another time keeping software for 17 years. TimeSolv is so easy to learn and us for time and expense tracking and billing. Each user has access to client information so that they can answer questions and make sure that time and expenses are tracked daily and accurately and that the firm is paid on time. It's just a breeze to learn and use. And the "chat" feature is responsive and helpful and has guided us each stpe of the way. Cons We also use TimeSolvPay. We like the feature and it's really quite fine. I wish that clients automatically received an email receipt when they pay online (you have to manually send one) and I wish there was a way to save the client's card details for ease of future payments. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing TimeSolv Legal Billing It was much more precisely what we needed and better priced. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) We found Timeslips increasing clunky and time-consuming and not user friendly. Review Source JA Joann A. office manager Law Practice Used the software for: Less than 6 months ### "long overdue change" August 22, 2023 5.0 The best move I could have made. Pros The interface is so much better than Timeslips. So much more user friendly. Cons the only minor complaint I have is lack of reports for a total overview of a client/case/ Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) The cost and that timeslips is still a databased program. I love the flexibility that I get from Timesolv. I can literally log in from anywhere. Review Source TW Tia W. Owner Legal Services Used the software for: Less than 6 months ### "6 month review" August 21, 2023 4.0 Having an affordable real-time billing system and accepting payments through this system is exactly what we needed. I do like that the matters are broken out so the attorneys can see how much time was invested per matter. Pros The price was what attracted me to TS in the beginning. I like how the billing statements break out each matter into individual billing sections. \[sensitive content hidden\] in customer service has been exceptional for my office coordinator to work with in addressing issues we have run into. We have utilized the training videos on numerous occasions and that is a very helpful resource. I like the layout of the financial analytics. Cons There are aspects of the software that do not fit our need such as giving a credit for prepaid time at the end of the statement. It seems there have been several occasions where my office coordinator has had to figure out "work arounds". I would like to be able to change font sizes on invoices. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Clio](https://www.capterra.com/p/105428/Clio/)[Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) Reason for choosing TimeSolv Legal Billing Price Review Source CK Colleen K. Legal Administrative Professional Legal Services Used the software for: 1-2 years ### "TimeSolv gets it done" August 21, 2023 5.0 Compared to other systems that I have used, TimeSolv is head and shoulders above the rest at this time. Pros The ease of creating new clients and matters is very beneficial. If work has been started on a new client and the matter is not yet opened, we have the option of using a generic matter until the new client is added and the matter is active. Cons There are some necessary steps that are counter-intuitive and therefore, mistakes happen when creating new client matters.Also, it would be great if the system could track the close of the last billing cycle. We close billing at odd times toward month-end, and it is difficult to remember where the new billing cycle begins. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) Not my decision. Review Source DS Danielle S. Office Manager Law Practice Used the software for: 1-2 years ### "Great Product" August 21, 2023 5.0 It has been very user friendly, we have been using the product for 1 year and have found it to be a wonderful product. Pros I really like how easy it is to add clients, time, and expenses. The Help section is a great feature that I have found very helpful. Cons The only thing that I have noticed that is a small nuisance is that when I add a new person to our system (attorney, paralegal, etc..) When I have set up different fees for certain matters, their rates does not automatically adjust and so we don't always notice the difference until we are billing, if we catch it at all which can be an issue if we are billing at the wrong rate. Review Source MR Maureen R. Billing & Client Services Administrator Law Practice Used the software for: 2+ years ### "Easy for user" August 21, 2023 5.0 Overall it has been positive. Pros The amount of white space makes it easier for users to enter their own time. Cons I do not like some of the reporting features under reports. However, recently TimeSolv did an upgrade and some of the information we needed can now be found in the dashboard under financials, available to people with admin rights. Reason for choosing TimeSolv Legal Billing Price and ease of use for user's self time entry. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) Pricing Review Source PK Patrick K. Owner Law Practice Used the software for: 1-2 years ### "Very Unethical Company" July 22, 2024 1.0 Terrible company. No customer support. Pros The problem I had is that when i closed my firm the company would not acknowledge my contact with them and they would not stop billing my corprate credit card. Cons They over charged my firm by about 5 months. Review Source JS Jeff S. Owner/Partner Law Practice Used the software for: 6-12 months ### "Extremely happy with TimeSolv" June 15, 2023 5.0 Very satisfied with TimeSolv. Much simpler getting bills out, tracking payments, and monitoring firm productivity. Pros Easy integration into small practice of 3 attorneys; transition was great and received a lot of support from TimeSolv. Billing is simple and convenient. Also appreciate the ability to easily track productivity and matter progress. Also, customer support with any questions has been outstanding. I get prompt email responses to any questions that arise, as well as fast and very competent support over zoom. Cons I would like to see statements printed with invoices, instead of two separate steps. Review Source GH Gerald H. Lawyer Law Practice Used the software for: 2+ years ### "Great, easy-to-use billing software" September 7, 2023 5.0 Pros It's easy to boot up, easy to use, easy to call up client matters for billing, has a lot of features that come in handy. Cons It's a little difficult to figure out what you've already billed on a particular matter, as it seems you have to actually create an invoice to see that info and then delete the invoice once you've reviewed what you want to review. Review Source SF Sharla F. Owner Law Practice Used the software for: 2+ years ### "The easiest billing and accounting system I have ever used." August 22, 2023 5.0 Pros I have used several different programs over the years. Timesolv is the most user friendly of any of those I have ever used. Cons Some of the management tools are hidden a bit and take some time to discover and learn. Review Source SW Sam W. Paralegal Law Practice Used the software for: Less than 6 months ### "MyCase to TimeSolv" August 13, 2020 3.0 The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed. Pros \-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time. -Quickbooks integration. -Detailed billing reports. Appears more robust than MyCase. -Dedicated "Help" button which provides tutorials for TimeSolv. Cons \- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard. - Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off. - Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account. Review Source MV Myrna V. Attorney Law Practice Used the software for: 1-2 years ### "TimeSolv saves time!" March 25, 2020 5.0 Overall, TimeSolv has saved a lot of time in tracking billable hours, tracking productivity, tracking expenses, and creating and sending invoices. It also captures a lot of billable hours that were not accounted for before using TimeSolv. Pros I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs. I also like that TimeSolv offers a lot of online training & support, and has a phone app. They also have a 30-day trial so that users are given sufficient time to try out the software versus competitors who only have a 7-day trial. If you need extra time, contact customer support and they can give you an extra week if you're unsure or stuck between two potential products. Cons I wish there were more customization options for the appearance of the invoice, such as the font type, font size, and the ability to move sections around on the invoice. I would also like to see an invoice template for a simple flat fee arrangement, instead of the complicated procedure they have now. Reason for choosing TimeSolv Legal Billing Simple and intuitive interface, pricing and ease of use. Review Source Tracey M. Paralegal/Office Manager Law Practice Used the software for: 1-2 years ### "From Clio to Timesolv" February 10, 2020 5.0 It was a smooth transition from Clio to Timesolv. Customer support is really great. Pros Easy to load, easy to use and easy for Staff to get used to and use immediately Cons Not much. I simply like it. Timesolv has been easy to talk to and helpful in everyway. Alternatives considered [Neos](https://www.capterra.com/p/58931/Neos/) Reason for choosing TimeSolv Legal Billing Customer Support Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Ease. Clio was complicated Review Source KB Kathryn B. Executive Assistant Law Practice Used the software for: 2+ years ### "\[SENSETIVE CONTENT\] at TimeSolv ROCKS!" August 26, 2021 5.0 Although we've used TimeSolv Professional, we recently had the need for LEDES billing. TimeSolv Legal was just the answer. And, \[SENSETIVE CONTENT\] was so helpful getting things set up and then took the time to show me how to use the new features that come with the Legal software package. Thank You \[SENSETIVE CONTENT\]!!! Pros Easy to use! And if I have questions, customer service is amazing. Cons So far I have not found any cons to mention. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.