Who Uses This Software?

Professionals looking for a comprehensive yet easy to use billing, timekeeping and project management solution.


Average Ratings

276 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $11.65/month/user
    See pricing details
  • Pricing Details
    Legal: http://bit.ly/2uDvTFv Pro: http://bit.ly/2uDsgPN
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TimeSolv Billing
  • www.timesolv.com/
  • Founded 1999
  • United States

About TimeSolv

TimeSolv helps companies increase their billable time and get paid faster. We are the most comprehensive, yet easy-to-use cloud billing software proven since 1999 with over $5.2 billion billed. TimeSolv can be used off line and online. Compatible with PCs and Macs, iPad and other tablets, iPhones and Android app. Our Client Portal allows your customers to easily view and pay their bill online, meaning you get paid faster! Try our 30-day FREE trial.


TimeSolv Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

TimeSolv Reviews Recently Reviewed!


Capterra loader

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Mar 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons: Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Overall: Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Capterra loader

Full Service Time and Billing System

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Cons: Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Overall: Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Unparalleled customer support. Excellent, custom conversion from 15+ years of Timeslips data

Jan 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I can't say enough good about the customer support compared to every other software I've ever used - of any description. I am a sole proprietor, and the time that the reps took to convert my 15+ years of Timeslips data into a mostly familiar format in TimeSolv. Several lengthy phone meetings and training sessions were involved to make sure that they understood what I needed and I understood how to use their product. I have to say, now that I'm adjusting to the new web-based platform, I am able to accomplish my daily timekeeping, invoicing and AR entries with less steps and greater efficiency than I ever did with TimeSlips. The search functions just work better, in nearly every field. The invoices are easier to tweak to my needs and preferences. Although it has taken me a little while to adjust to so many new ways of doing familiar things, it is starting to make sense, and I prefer it to any timekeeping software I have used. And after TImeSolv solved and answered all my questions and got me there, I called the main 800 line for a quick question about how to allocate payments. My call was answered on the 3rd ring and woman instantly had the answer to my question, and made sure I understood what I was doing before she got off the phone. Unbelievable - dare I say old -fashioned? - customer support for a thoroughly modern program.

Cons: The reporting functions a little less intuitive than other functions, to my mind, at least. A quick daily snapshot of time billed today, this week, month, year, would be useful.

Overall: Complete, useful conversion from TimeSlips. Regular updates. Great customer support.

Love TimeSolv!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We use TimeSolv for all our time entry, legal billing and I use it daily for client expense entry. I like that I can run reports on Ledger Entries, Expense Entries, etc., at any time. I also think TimeSolv's customer support is excellent. Every time I've had to call for support, I've ended up learning a new function of TimeSolv from the rep helping me.

Cons: Although I've been using TimeSolv for three years, I still find client invoices extremely confusing, as do most of our clients. I spend a lot of time on the phone when clients call in because they don't understand their invoice.

Overall: My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.

TimeSolv is an elegant solution for time-tracking and professional billing.

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software mimics what I did on paper years ago. TimeSolv allows you to drill down on a particular day or time period on a calendar to audit your work by client, project, task, or category. The software integrates time tracking and time billing-generating invoices that can be customized and tweaked to be rendered so the client has an understandable and informative presentation of the work performed and expenses incurred.

The ability to attach receipts to expense charges is a bonus.

Significantly, the support is excellent whether online or direct person to person. The webinars also are supberb..

Cons: There is nothing I do not like about this software, which has been the case for years and, amazingly, the software keeps improving each year by adding incremental features.

Timesolve the most capable and easiest to use Time & Billing

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's intuitive. We Mac users--even when forced to use PCs--believe the user should be able to do 95% of the desired tasks without ever opening the user manual. Timesolv meets this standard so well one would think it was designed on a Mac!

Cons: Typical of all the time/billing apps, there are too many places to enter "settings" that can cause odd results that are then difficult to fix because you can't easily identify which setting is the culprit.

Overall: TimeSolv just works. In fact, it does the user's work for you. Time & Billing records are difficult enough by themselves. TimeSolv takes out the mystery. Moreover, if you ever have a question the Support Team is on it right away. And they listen! A few years ago, I made a suggestion which they employed less than a week later. TimeSolv is simply the best!

Easy to use & helpful support

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a really easy software to use. Training new users for our law firm has gone quickly because the software is not hard for beginners to figure out and is very intuitive. I also love that you can enter time from the application which makes it easy to record time when I am away for a meeting or traveling for a client. Any time I have had a question or needed further explanation on how to do something the Timesolv support staff has been very quick to respond and take care of the issue. I have used this software for nearly six years and don't plan on changing.

Cons: The only part of the software that was a little harder to figure out was the conflict and related party piece of the software.

Timesolv Review

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple this software is. I have it saved as a bookmark for easy access. The time checking is super easy to use and figure out. I like how you are able to review payments and invoices on the clients. Anyone in the office can have access to view clients billable hours or they can even print a report that that client to see what has been done so far on a case and how much that client has been or if the client is late on a payment. The pricing of the software is great compared to other software that is out there on the market today.

Cons: The one issue I have in regards to the software would be the start timer option. I wish when you click on the box for that it would show when you started the timer and click to end the timer. I don't use the widget that you can download for the desktop so I not sure if they would show it or not.

Best time keeping software on the market

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They show your target billing for time and collection in a beautiful bar graph or line graph right on the dashboard. You can create easy shortcuts for repetitive entires, and copy entries while adjusting details. It is very fast to load. It also has features to help track commissions to pay and trust account balances. There are numerous options for reports that help managers track performance. Exceptional customer service and training support.

Cons: I wish it had a workflow feature to manage tasks.

Overall: This software is the best. We have tried RocketMatter, ActionStep, Practice Panther, but none compare to the functions available in this software, and the training and support we have received is exceptional.

Best Legal Billing Product!!

Jul 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn/use; excellent customer service; makes billing clients a simple process; you can set up different commission percentages for each attorney for each client/matter - program automatically calculates commissions.; you can email invoice/statements directly to clients with one click. Save time and money with Timesolv!

Cons: Timesolv takes their customers feedback very seriously. There is very little I can say I like least with this program, as they have added/changed many things to accommodate us and other customers. Wish it had more invoice templates..that's about it

Overall: I've been working in Legal support for 20 years and have used a variety of legal billing programs..Hands down - this is THE BEST!!

Setting up LawPay to work with TimeSolv - a breeze, with great support person helping

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Great value for the money,

- Ease to use cloud access - because I often have to be at clients' locations and like to enter my time and costs while still on-site,

- Totally usable interfaces for Time, Disbursements, and Invoicing.

- But best of all, the ability to design different invoice templates, which - sadly - some of the new competing cloud systems that keep calling me to leave TimeSolv and use their system, just can't seem to have the ability for me to design different billing invoice templates - it's either "my invoice version, or the road" - they basically say. TimeSolv has always been able to allow me to design different templates for the different kinds of clients I have. And I have been using this for 6 years running.

Cons: Setting up clients and matters and "related parties," is a bit "clunky" but still usable. It's OK for me, for the clients I have, and the areas of law where I concentrate my practice.

Overall: It works and it is cloud based.

Billing Without the Hassle

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Relatively easy format for data entry, though the interface appears somewhat dated. Creating matters, time/expense entries and invoices is seamless, and the functionality is sufficient. TimeSolv meets my needs without proving so many options as to bog me down.

Cons: Although TimeSolv advertises unlimited data storage, there are per document data limits of 10mb. This is unfortunate, as most document dumps, medical records and discovery sets exceed this limit. Breaking up documents is feasible, but not preferential to maintaining the documents in their original form.

Overall: I have tried many billing/practice management software available on the market. Some have so many features entering data becomes burdensome, and consistency in document naming, integration or data entry is difficult to maintain. Others have so few features they leave one wanting for more. TimeSolv is a "middle of the ground" solution that should prove relatively intuitive for new staff, and easily accessible for older attorneys transitioning from paper billing to electronic. Perhaps the best feature of TimeSolv is their customer service. TimeSolv resolved a technical issue I was experiencing within 24 hours, and on a weekend, to ensure I could promptly deliver invoices on a Monday. Having recently started my own firm, after years in the defense market, I have had the unfortunate experience of dealing with too many customer service reps. TimeSolv's customer service experience was by far the most expedient, least painful of all the vendors I have been dealing with recently. I haven't had TimeSolv for very long, but if I don't experience ongoing technical issues, I will highly recommend the software to colleagues.

In-House counsel at Small Company

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I practiced for over 20 years at large and small law firms with various time-keeping software packages. When I became General Counsel at my current relatively small company, I considered those firm-centered software packages far too expensive to use to track my time internally.

Fortunately, a friend suggested TimeSolv. After a month-long trial period, I was hooked. For a very reasonable price, the TimeSolv package allows me to easily and accurately track my time. Now when I or my stake-holders want to examine how I'm spending my time and how my company is distributing our legal resources, the answers are right at our fingertips. The many pre-formatted reports save me the trouble of defining output formats. Instead, I select one of the (well-designed) existing formats, push a few buttons, and -- boom! -- there it is.

Frankly, I wish we'd had this software at some of my previous firms, it's so easy to use. It seems to do everything that I recall ever doing with other time-keeping packages, too. I recommend highly.

Cons: My foremost suggestion (a minor one) would be to have the iPhone-based app automatically update my account, rather than forcing me to push the "Synch" button to make that happen. This is a quibble, though.

Love this billing solution

Nov 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

Love this billing solution

Nov 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

Capterra loader

Excellent, discovering a new wonderful feature every day. My practice would not thrive without it.

Jul 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It has features which makes time keeping and billing customizable down to the most minute detail, in an intuitive way. Reports keep me on top of everything, I sleep better thanks to Timesolv.

Cons: Could be even better if it was possible to record time and disbursements on a mobile or tablet. I bill in different currencies like EUR, Turkish Lira and GBP but there is no foreign currency support. This would add huge value to the application and open the door to international sales.

Vendor Response

by TimeSolv Billing on July 10, 2018

Hi Ali, thanks for your kind words! You can, in fact, record time on a mobile and tablet. You can also do disbursements on a tablet as that's the full-featured version of TimeSolv that you can run throuh a browser.

Please contact support at 1.800.715.1284 with questions or assistance! Thanks

Not just for Legal Teams

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I was worried about using TimeSolv because it seemed like it was for Legal Teams, however, I am very happy with it. It was easy to set up, easy for everyone to use including my contractors. My accountant was easily set up and can move everything to my QuikBooks without issue. Anytime we have a new project it's just a few clicks to set it up.

Cons: There really isn't much we could find wrong with this software for our application of it.

Overall: The main issue we have solved with TimeSolv is with or Help Desk workers. They can easily time work for each project, we can have a quick view into total hours spent by each person any time of the day we want to see what's going on and who is not actually working right now.

Best Support in the Business!

Jan 23, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a comprehensive program, which is amazing for the small cost. So there is a little bit of a learning curve for someone (like me!) who is slow to learn new computer programs. But the one-on-one support - actual telephone conversations with them looking at your screen and talking you through everything, answering your questions in real time, etc. - is the best! It is like having a free expert consultant to sit next to you and teach you! I honestly would pay much more for this software just because of the support, but since I work for non-profits, am very grateful that there is such a great company that provides this program and support for what I can actually afford. You won't regret this!

Cons: There is a learning curve to get started, especially if you have odd billing needs. However between the on-line written instructions, the one-on-one telephone support, and practice, it is not difficult at all. And the resulting invoices are absolutely beautiful!!!

Overall: I love this company. They have taken my little consulting company into a much better professional place with the ability to capture, and bill for, ALL of my time spent on projects for each client!

Great product, used them since I started my firm 9 years ago

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: None

Overall: I love this company. They are very responsive and their product is very easy to use. If i make a mistake, they right there to help me. From the very beginning when it was just the original developer helping me even when he was all alone to the present with a full staff, they are very thorough and helpful. I have a boutique law firm and find their product very easy to use. They have all the insurance codes in the product and allow for you to enter more as i have some judges in specific departments that like their own categories for fee motions. I run bills monthly for all types of clients.

Recommendations to other buyers: Give it a try!

Vendor Response

by TimeSolv Billing on January 12, 2017

We love our customers. Your success is our passion.

Support

Mar 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program works very well. I hade used TimeSlips for over 15 years but when they switched their data base program it became very slow and their support staff could not fix the problem This if just the opposite of the support staff of TimeSolv. Every time I called, I received very good support. My calls were generated because I was still learning the program and needed help.

Cons: The program is very flexible and therefore there are a lot of different approaches to having the program work exactly as you wish. It just takes time to get it working they way you want but the good news is that the support staff will work with you to get it right.

Easy to use product

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The application is easy to use and very user friendly. Easy to change and adjust time and invoicing. Clients like the look of the invoices. Pretty intuitive even for those not familiar with the product. Works well with third party billing systems.

Cons: When something is not working it can take a lot of time to rectify it although that happens very rarely. I wish there were a few more report options specifically related to time keepers.

Overall: Ease of use for time entry and invoicing. Typically connects well with Quickbooks.

Extremely happy Timesolv users at our law firm

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about Timesolv is that it is web-based so it is easily accessible. Everyone at our law firm uses Timesolv on a daily basis and it is very easy to use, making it easily adaptable to first-time users.

Cons: Sometimes the Timesolv site is down or has glitches but thankfully, they are resolved fairly quickly, allowing us to get back to business.

Overall: Our law firm uses Timesolv for all of our legal billing. I use Timesolv for our law firm to draft invoices, enter payments and expenses, and to create reports.

Legal Administrator

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've worked with a number of legal billing programs, and TimeSolv is by far the most user friendly. It's easy entering new clients and matters, entering time and running reports, and when I do have questions, customer service reps know the answers and are always quick to respond.

Cons: Setting up and editing invoice templates can be slightly confusing.

Overall: One of TimeSolv's biggest benefits is ease of access for our attorneys. They can input time anywhere they have an internet signal, 24/7.

I began using Timesolv Legal Billing when I started my own law firm in 2008. Never regretted it

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use. Lots of functions. Low cost. Excellent customer service and technical support. I would give 6 stars for technical support if I could.

Cons: I never experienced any significant cons. If I had to nit pick something, I would point out that Timesolv did not integrate with my accounting software and it was somewhat difficult to show retainer balances on invoices. However, those issues were not that important to me so I never really tried to work through them.

Some of the best Timesolv Features

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First and foremost what's most impressive is the customer service and the training literally on the phone. Their commitment is second to none that you learn the program. Whether one on one or weekly webinars on various features in the program.

Conversion from various software is done in house with full guarantee of success. You can also opt for working through the conversions on your own with clear guidelines within their sample import files for the different areas you wish to bring over.

One of the nicest features is if you're offline there is the time sync tool for mac or windows to keep track of your input and when there's an internet connection will sync Your entries up automatically.

Additionally you can unfinalize bills from any period and when doing so will automatically correct the previous balance of the next bill that will need correction.

Menus are clean and logical with tech support constantly working at enhancements and customer suggestions through their ideas portal.

Pricing is per timekeeper with the admin staff not being counted or charged for logging in at the backend to do the billing chores.

Both QuickBooks Online and QuickBooks desktop are supported.

I definitely recommend this cloud billing program for law firms and as the cloud will inevitably take over the server/client environment, TimeSolv is a great investment.

Cons: I was not able to customize the bill layout for my client as was necessary

A recent and permanent convert to TimeSolv

Aug 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Where to start....we have purchased or demoed countless billing solutions in my firm's multi-year quest to find a better alternative to Time Slips (which we used for the past 12+ years). Clio, Amicus, Bill4Time, Cosmolex, firmcentral, cosmolex, Quickbooks, ebillity, mycase you name it, we tried it. Each had its own selling points, but none offered the whole package.

Then we stumbled across TimeSolv. I can't believe we didn't switch to this software earlier. It is outstanding in every way and the simplicity of the user interface has led to ready adoption by everyone in the office and higher usage, and time capturing ratio, than we have ever experienced.

Cons: TimeSolv rocks'.there remain some features and deeper customization that I would love to see in future updates, but TimesSlv comes as close to meeting it as anything I've ever used though'they have a big fan here

Overall: I just want to say that as a prior and long time subscriber to Time Slips, our recent conversion to TimeSolv has been AWESOME. What a breath of fresh air! Thanks for developing such a great product; we love it already and am sure we will continue to be impressed as we keep uncovering new features.

Very easy to learn and use.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This program is extremely easy to learn and use. The final invoices are easy to read and interpret, especially the trust accounting portion.

Cons: It does not integrate with my Quickbooks desktop. This makes it difficult because now we have to enter everything twice.

Vendor Response

by TimeSolv Billing on March 06, 2018

Hi Mary, thank you for this kind review. We wanted to let you know that we do in fact integrate with Quickbooks desktop! Please reach out to support at support@timesolv.com or 1.800.715.1284 and they'll help get you set up.

Good software, but wish there was an easier way to view entries

Apr 10, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is easy to quickly add new time entries.

Cons: The one feature I wish TimeSolv had was an easier and more efficient way to view time entries. You can generate a report, but that often takes several minutes, and oftentimes I simply want to see if I've already billed an entry. If there were a more robust searching function, or even a way to simply view all the entries for the month, that would make the software even more useful.

Vendor Response

by TimeSolv Billing on April 11, 2019

Thank you for your review. If you go to Time, Search, and then click More Options to the right, you'll find that you can search for time entries by several different filters. You can filter by date range, timekeeper, client, status, or billable type, as well as do searches for specific words. To search for unbilled entries, please select a Status of Approved. Our Expense Search has the same choices. Please see https://help.timesolv.com/searching-for-a-time-entry/ for more information. At that link, you'll also see all our free training available in the left column. Again, thank you for the review and being a TimeSolv customer.

Timesolv is a great choice for a small law firm

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Timesolv is easy to use and navigate. The customer support is great. We migrated from Timeslips and it was a pretty easy process. Customer support was great in helping us work through a few glitches.

Cons: Like any new software there a few things that can be a little different and hard to figure out. Customer service has always helped us in these situations.

Overall: Overall Timesolv has been a good solution for our small firm. You can access Timesolv from any computer as long as you have an internet connection. Customer support is what really makes Timeslov work for our small business. When there is a question about how to do something they are quick to respond and help. There is always a learning curve with any new software and Timesolv helps you through it with customer support.

Timesolv is great!

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the ease of use regarding invoicing. I also love the customer support. I get an answer to my questions within a couple hours, at most. Usually faster than that.

Cons: Some of the reports are confusing to read, and they don't have a few reports I think would be helpful.

Overall: Timesolv billing has positively influenced our law firm. It has made us better organized and more efficient with billing.

For the most part I believe Timesolv is very intuitive and a great system to use

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the customer support. Our rep is my favorite service rep. She calls me back right away and is always very helpful. I probably speak to her three times a month.

Cons: I do not like some of the Reports. I think a few are hard to figure out. And for how intuitive the other tabs are, I wish the Reports were better.

Fabulous Product

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Thank you for the wonderful support we receive from Support team while I was transitioning from multiple account to one account. I appreciate all the emails, web meetings and patience while I was able to sort through my files. Thank you so much!!

Cons: Nothing - TimeSolv is a great product!!!

I have been a TimeSolv customer for 8 years and I highly recommend it. Great for legal billing.

Jul 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Many good features to make legal billing easy. Good support when learning how it works and when you have questions going along.

Cons: Have to "trick" system into processing invoice if client did not make a payment, yet there was no new work done for that client. Easy to get around it but it is an extra step.

Support is amazing

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. My attorneys are actually able to use this software!!

Cons: There is nothing I can say negatively in regards to TimeSolv

Overall: I am an outsourced bookkeeper, working with many different "legal" systems. I have found TimeSolv to be the easiest and the customer support is beyond amazing. Every time I've called, I've had immediate resolution.

I love TimeSolv; it has been able to do just about everything we need billing software to do

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, attractive invoices, and great customer support. Additionally, any new user has to undergo only minimal training before they're off and running.

Cons: For the occasions we needed to change entries from Billable to Non-Billable (or vice versa), we have to manually change each entry.

As a user of TimeSolv for 7 years I would say my experience has been great.

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I like most about the software is its ease of use and remote access capability. TimeSolv gives the attorneys and billing administrator to access the program from anywhere, anytime, and using any device. It has made the billing process more efficient for our firm.

LOVE Timesolv!

Feb 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease and access of generating and sending invoices to clients automatically when their retainer drops below the minimum allowed for their account. Also love the Timer feature so you can accurately account for the time spent on a clients case.

Cons: Sometimes the invoices can be hard to read the way they are organized.

Overall: TimeSolv is a much more efficient way to track your billing and client index. We used to use Excel until using this software and it is way more user-friendly in the sense that you do not need any codes to calculate your formulas! You just put in your time and the minimum retainer amount owed and Timesolv does the work for you!

Customer Service

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The support staff is always professional, helpful, and always do as she says.

Cons: The reports cannot be displayed on an iphone and ipad.

Overall: Our experience with Timesolv have been great overall. It is one of the best software that can do online time and expense entry and also generate invoices within Timesolv.

Office Manager

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very easy to use. Our lawyers love how easy it is to enter time and love the phone app to track time on the fly! They love the calendar summary to see their daily billable totals. We love that it prints out invoices for review very quickly! The customer service is great and timely!

Cons: We would like to have more reporting features and would like reporting that can be done off of custom fields. We would like the interface to NetDocs to be re-established to cut down on the set-up process for new client and matters.

Overall: We love it and would highly recommend it.

Review of Timesolv

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was compatible with Mac and had an ease of use on the front end for the timekeepers.

Cons: It is not always the easiest on the back end, and there is a difficulty in getting historical reports.

Overall: They have always been helpful and responsive when we've had concerns.

We use this to keep track of our time and expenses to bill clients of the law firm.

Nov 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Over more than 35 years operating a law practice I have had to implement and use different methods to keep track of time spent working on the client's case and the expenses that were incurred. Out of all of the resources that have been available the most efficient, flexible, and economical has been Time Solve. Occasionally improvements will be made to the program and you may have to take a few minutes to learn them, but if you have the least problem, you can either email or phone Time Solve staff and if you do not immediately speak with a representative you will talk you through the problem, you can be certain that within a few hours or less you will have a response and the help you need. I am not tech savvy and the people who work with me are not much better, but we all have been able to learn to work with Time Solve. Most importantly, it has allowed us to increase our billing time by including time while we are doing the work or if work was not included at the time it was performed, to enter into the client's records and create a draft copy of the bill to review, check for accuracy and then send to the client. Besides, Time Solve will send out the bills for you by either email, U.S. mail, or both if you prefer. It is a great service that has made me a more relaxed attorney because I have solid computer back up if a bill is questioned and the ease of keeping track of my time and which clients demand the most of it.

TimeSolv is Modern

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Calendar shows results for week and month.

Available anywhere there is internet access.

I can easily record the calls I take at home.

Cons: There is no work in progress report of unbilled.

Overall: There is a bit of a learning curve -- but TimeSolv gives one-on-one assistance that is outstanding.

Vendor Response

by TimeSolv Billing on March 04, 2019

Thank you for the great review! As to a WIP report, please go to Reports, Time Entry, and select a Status of 'Approved.' There are many other selection criteria available where you can further filter the information, but I believe this will meet your needs. And remember, you can drop our reports down into various formats; my favorite is CSV to Excel.

Have used this software for 10+ years. Easy to use. Customer service excellent.

Jun 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Appreciate its ease of use, making training staff a breeze. Also appreciate programmers willingness to make changes to software to provide needed capabilities.

I searched extensively for billing software and TimeSolv met my needs best.

Jun 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have a small consulting firm. My first decision was whether to hire someone to handle billing or find software. I decided to give software a try to keep control over billing and manage costs. After reviewing lots of competing software, I selected TimeSolv because it meets my needs best. I am a consultant with multiple clients for which I have multiple projects for each client. Each project also has multiple tasks. I needed a software that could track time and create invoices by Client - Project - Task. Most competing billing software don't allow invoicing and tracking budgets to occur at the task level. That function sold me on TimeSolv. The program is intuitive and the support service is fantastic. I am sure there are many more functions that I don't even know about that will make my billing more efficient.

Cons: I am still learning. Unfortunately I have not had enough time to learn all the ins and outs. I am sure the software can make me more efficient. One con is that I often have subconsultants that I bill for. With TimeSolv I need to add them as a user, even though I am not entering their time. It would be nice if there was a function to include lump sum pass through sub-consultants.

Awesome program

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TimeSolv is really user friendly and easy to navigate.

Cons: There was only one minor feature that I didn't really like, but it was so minor I don't even remember what it was.

Overall: I formerly used TimeSlips and after having numerous tech issues and frustrations with how user unfriendly it was, I decided to make a switch to another billing program. My assistant contacted several companies and after making comparisons and talking to the team, we ended up going with TimeSolv. I am so glad we did! TimeSolv is very user friendly - even for someone like me who is not very tech saavy. The support team is wonderful, and set up was a breeze.

This has, by far, been the easiest billing software for me to learn.

Aug 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I LOVE the customer support. They are always available and will take any amount of time that is needed to help resolve the issue. I usually speak with Tiann Stout, and she has gone above and beyond to help me figure things out.

Cons: There are some Reports that I find confusing to read, but if I spent more time I would figure them out.

Overall: All our invoices out in a timely manner, with wonderful support.

Timesolv

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Honestly the Live Support is so helpful, easy to contact and great at explaining step-by-step instructions.

Cons: Similar to others, the way to do things is not always intuitive. Sometimes involves mutistep process.

Overall: Easy, organized way for multiple people to track time and expenses, generate invoices and update records.

The Live Help Agents never fail. They were super helpful, patient and knowledgeable.

Wonderful Customer Support

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TimeSolv is easy to use and offers great features for clients of your firm. We especially enjoy the client payment portal that allows clients to view their live balance and make payments online.

Cons: TImeSolv is always improving, which is great, but sometimes you wish a feature already existed without having to mention it to the support team in hopes of them developing it.

Overall: We love this feature. The invoices break down exactly what our clients want to see - giving descriptions of each time entry and separating the total amount due from the invoice's total.

Awesome billing system for a law firm

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Once I had worked with the system a few months, it became second nature to to whatever was needed. Another thing that I like about the software is the support staff--they are totally awesome and 9 times out of 10 someone is available to answer your call and to walk you through the appropriate steps to follow. If you had screwed something up, they were patient and helped correct the issue while talking you through the process.

Cons: When you are over 65, you don't like change. We had previously used TimeSlips for several years so it took me probably longer than most to feel comfortable. Would I go back to TimeSlips NO WAY!!

Overall: Able to prepare reports by billing person as to weekly/monthly billable/nonbillable hours.

Wonderful software that's lead to a huge increase in our productivity

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Firstly, TimeSolv has an amazing 30-day free trial, more than enough time to decide whether it suites your operations. Secondly, using it is very simple and fast, it's always a pleasant experience.

Cons: Not many that we can think of. On some occasions there are delays in pulling updates online, but it's an extremely mild inconvenience that we rarely experience.