Who Uses This Software?

Professionals looking for a comprehensive yet easy to use billing, timekeeping and project management solution.


Average Ratings

294 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $11.65/month/user
    See pricing details
  • Pricing Details
    Legal: http://bit.ly/2uDvTFv Pro: http://bit.ly/2uDsgPN
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TimeSolv Billing
  • www.timesolv.com/
  • Founded 1999
  • United States

About TimeSolv

TimeSolv helps companies increase their billable time and get paid faster. We are the most comprehensive, yet easy-to-use cloud billing software proven since 1999 with over $5.2 billion billed. TimeSolv can be used off line and online. Compatible with PCs and Macs, iPad and other tablets, iPhones and Android app. Our Client Portal allows your customers to easily view and pay their bill online, meaning you get paid faster! Try our 30-day FREE trial.


TimeSolv Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project

TimeSolv Reviews Recently Reviewed!


Great Portal

Aug 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to set up new clients and review their accounts.

Cons: I wish that i could open more then one window at a time for a client.

Overall: We are able to send invoices to client via email and I like how the client's are able to pay their bill at the same time of receiving same.

TimeSolv is Wonderful!

Aug 14, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The overall website design is sleek, clear, and easy to use.

Cons: When drafting monthly billing statements, I wish there was a feature that would allow you to go back and forth between 'sent billing' and 'draft billing'.

Overall: I was having difficulty being added to an existing administrator's account- I called customer service and they were amazing! The man who helped me was very kind and helped resolve the issue quickly and efficiently.

Review for Timesolv

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is so easy to use once you figure out where everything is located. It took me a few days to find everything. I remind you to take advantage of their videos. The videos help a lot.

Cons: What I like least about the software is that you have to pay for every time user. For example if three attorneys are going to keep time using the software than all three attorneys will need to pay for the program. Support Staff can not keep time since they are not paying to use the software. It would make it easier is there was a payment plan for a law firm instead of individuals.

TimeSolv review

Aug 05, 2019
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: logs time efficiently and organized by client; easy to set up.

Cons: Way to complicated for a small firm when adding another invoice as an expense to my invoice. Need to have a simpler version for a firm that needs less bells and whistles. Also needs to have less steps and be more intuitive.

Overall: Appreciate professional looking invoices.

Outstanding Time Entry Software

Aug 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I enjoy the ease with which I could learn the system and its functions. I believe that this solution is very cost-effective as well.

Cons: None. It solved my problem in a easy and cost-effective manner.

Overall: I use the system for client information and time/billing.

Support Staff was rude, argumentative, and unprofessional

Aug 01, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Disappointing, unprofessional, and a complete waste of our time.

Pros: Nothing about this software makes it stand out from its competitors.

Cons: The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Vendor Response

by TimeSolv Billing on August 09, 2019

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

TimeSolv is excellent

Jul 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. Customer service. Way in which it keeps billings organized. Metrics are powerful as well.

Cons: Sometimes billing on multiple matters per client gets jumbled, but this is unavoidable.

Overall: Very positive. Keeps billing succinct and organized. I have used other programs, this one is the best.

Excellent Product

Jul 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very user friendly. It is easy to learn to use. Does everything I need in my legal practice.

Cons: Nothing. I like everything about the product and would recommend it.

Good software, but wish there was an easier way to view entries

Jul 25, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that TimeSolv is able to receive custom abbreviations and auto-fill from the abbreviations. This makes inputting entries much smoother and faster.

Cons: I have found it very difficult to search for entries and/or identify how much time has been billed on a particular matter. Doing so requires a custom report to be generated, which can be time consuming.

Vendor Response

by TimeSolv Billing on July 26, 2019

Thank you, Anthony, for the review.

You should be able to easily search for entries at Time, Search. Please click 'More Options' (to the right of 'Reset'). There, you are able to quickly search by Timekeeper, Client-Matter, Status, and Billable Type.

Please schedule a support session to learn more or visit https://help.timesolv.com/searching-for-a-time-entry/. Again, thank you.

Capterra loader

Very good billing software

Jul 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a very good software for time based billing clients for legal services as it makes creation of invoices very easy. It also allows you to track progress on each matter. It is also very affordable.

Cons: The user interface could be made to more attractive.

Overall: In general this is a very good software for firms to effectively monitor each matter opened for their client and then easily bill the client afterwards.

User Friendly

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Entering expenses is very easy to do with this software.

Cons: I sometimes have trouble finding the expenses I have entered. I'm sure the more I use it, the easier it will be come.

GREAT Software!

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I LOVE that this software syncs client payment in Quickbooks and itemizes everything for me. It saves me alot of time on a daily basis! I also like that clients have access to their portal to make payments and see their invoices.

Cons: It is frustrating that it does not sync with Quickbooks automatically and that I have to do it on a daily basis when new clients are added.

Overall: Overall TimeSolv has been a great software to use and we are very pleased with it and the quick customer service.

Excellent product

Jul 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the easy way to track time in timesolv. Customer service is excellent - with hands on guidance on the phone or connecting to my computer remotely - their staff always understands my issue and helps me find a resolution. And they are conveniently available whenever I've needed them, even at night or on the weekends. The reports it generates are better than any I've seen before. The abbreviations save significant time.

Cons: The only reason I didn't give 5 stars is because there is a report I'd like to be able to generate (hours billed per month by user to client that includes the amount of the bill (i.e., the hourly rate) and I think the use of abbreviations would be more efficient if you didn't have to hit backspace every time to go back to the text.

TimeSolv is a great for billing!

Jul 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What we like the most about TimeSolv is that it's simple to use and provides an all around good experience for our firm.

Cons: The only thing we didn't like were the glitches and bugs that would occasionally make our invoice-creating process difficult.

Overall: Overall, we would highly recommend TimeSolv for law firms!

Excellent support

Jul 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of entering payments and trust payments

Cons: I had difficulty learning the invoice system

Great Customer Support

Jul 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Rep in customer service is phenomenal, and always going above and beyond to be sure any issues are solved.

Cons: TimeSolv takes a bit of time to master because the features are numerous and complex.

Ease of Use and Cost make this program Especially attractive for small law firms

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I was billing in my first hour! TimeSolve assigns a personalized service tech to every new subscriber. She gets back to me in minutes to explain whatever issue I have had! Abbreviations spells out the mundane tasks of itemizing the bill for my clients.

Cons: It would be nice if there would be a"read me" process for learning the program, however, the program is so simple, I can teach a new secretary in 5 minutes.

Overall: Billing is so simple, just hit the invoicing key and transmit for all your invoices to get delivered by email. No stuffing envelopes and postage for over 90% of our clients!

Wonderful Software

Jun 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TimeSolv's simplicity allowed our firm to be up and running in no time!

Cons: We have only been using the software for 2 1/2 months but we have not found anything that we truly dislike.

Overall: Our firm was using a dated billing system and time was being keyed by one individual, with billing only being run once a month. Now all timekeepers key their own time and we are able to bill "on the fly", which increases our monthly revenue.

Affordable - Easy to use - Excellent Customer Support

May 31, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Once I went through the intro training, all my time & billing and A/R and trust account needs were easily implemented and updates and the system was very easy to use. Best of all, TimeSolv's customer support - especially rep. - is practically on demand and always most helpful with any technical assistance. If they do not know the answer, they will stick with you until they find one.

Cons: Only Con so far is that the document storage system available is not efficient as all files/docs have to be uploaded one by one as opposed to a drag & drop feature or the ability to upload batches of docs/folders/files. For attorneys, this is a critical need (cloud storage and electronic record keeping), that cannot require a lot of time in a law firm. If a solution was found for that issue, I can see me being a TimeSolv user for life.

Overall: As a new solo practitioner, who researched dozens of systems for months, I am glad I found an affordable solution for my time & billing and trust account needs.

Vendor Response

by TimeSolv Billing on June 05, 2019

Thank you so much for your review! One option to consider to upload multiple documents is to use our integration with Dropbox, which is free to use. Please contact support at support@timesolv.com for more details.

Excellent service

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pros: (1) syncs well with QuickBooks, (2) easy use of LEDES task codes, easy to use, and responsive and helpful customer services.

Cons: None. I cannot think of any major problems. Software is always improving.

Overall: Have used it for about five years with my small law firm. Cost is reasonable and it's east to use.

Extremely Pleased

May 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is user friendly, once you figure it out, it makes sense.

My actual PROcoment is knowing executive is available to patiently walkme through my frustrations.

Cons: I wish I had a book, sometimes trying to look in help for a topic gets difficult because I may not know exactly what I am looking for.

Overall: With the help of executive, my frustrations have always been resolved with patience and smiles. She us terrific!

Invoice in the Mail

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Software is user-friendly and it's web based, so no need to download to the computer. Their customer service is fantastic, professional, warm and engaging. This software is great for computer-challenged lawyers!

Cons: Nothing. As a small law firm, this software has everything you would need.

Overall: There have been times when I had to call the help line. Those people are incredible. They take their time and go step-by-step with you.

Powerful, efficient, and easy to use.

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TimeSolv is well focused on the things that matter to me. It doesn't try to run my entire practice, but does a first-class job of handling the critically important functions of recording billable time and collections, and generating presentable invoices and statements.

Cons: Synchronization with QuickBooks appears to be effective, but is not terribly polished. It requires using separate app, and I would prefer it to be more fully integrated.

Overall: TimeSolv gives me--a billing attorney and timekeeper--granular control over all aspects of my billings and collections.

Adequate for traditional billing models

May 03, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It gets the job done - it's good for simple and straightforward billing projects but as soon as you have complicated billing scenarios it's difficult to navigate

Cons: The interface is very outdated and it's not very intuitive

Overall: Mixed - the interface really isn't user friendly. I would say that it's expensive for what it is compared to other providers. Rep is friendly and gave great customer service !

Awesome billing system for a law firm

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Once I had worked with the system a few months, it became second nature to to whatever was needed. Another thing that I like about the software is the support staff--they are totally awesome and 9 times out of 10 someone is available to answer your call and to walk you through the appropriate steps to follow. If you had screwed something up, they were patient and helped correct the issue while talking you through the process.

Cons: When you are over 65, you don't like change. We had previously used TimeSlips for several years so it took me probably longer than most to feel comfortable. Would I go back to TimeSlips NO WAY!!

Overall: Able to prepare reports by billing person as to weekly/monthly billable/nonbillable hours.

Dave

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of the software and very easy transition from a large law firm. Also the guidance to set up for Councellink and other systems was great.

Cons: Getting started but the guidance was great.

Overall: I just started my own solo practice. Time entry and billing is going great and without any glitches.

Awesome program

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TimeSolv is really user friendly and easy to navigate.

Cons: There was only one minor feature that I didn't really like, but it was so minor I don't even remember what it was.

Overall: I formerly used TimeSlips and after having numerous tech issues and frustrations with how user unfriendly it was, I decided to make a switch to another billing program. My assistant contacted several companies and after making comparisons and talking to the team, we ended up going with TimeSolv. I am so glad we did! TimeSolv is very user friendly - even for someone like me who is not very tech saavy. The support team is wonderful, and set up was a breeze.

TimeSolv Review

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very user friendly and easy to use. You do not have to be a computer expert to use it.

Cons: I ran into a few problems trying to run a report. I had to call for help, but not sure if it was more user error.

Overall: We can easily customize our invoices according to customers requirements.

Time Keeping Software for Attorneys

Apr 22, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software allowed me to keep time in an easier manner than doing it manually.

Cons: I only used this software for a short while before I started using another with more features.

Time Solve is great!

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The easiness of it. When you do have a problem, the customer service is great. The price is affordable.

Cons: There is not anything that I dislike about this program.

Overall: I needed a new billing system. This one is easy and does a great job.

Excellent Customer Support

Apr 18, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Prompt, efficient and courteous customer support.

Cons: Not able to compute some of the same reports as Timeslips.

First time user and very happy

Apr 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's easy to use and intuitive for the most part. Customer support is amazingly helpful for those few things one needs help with.

Cons: You can't upload time entries from an excel spreadsheet. All time has to be entered in by hand for each day.

Vendor Response

by TimeSolv Billing on April 17, 2019

Thank you, Sasha, for your review. And yes, you can import time from spreadsheets. Please go to Account, Import/Export, and on the Import Excel tab, pick Time from the list (it's at the bottom). You'll see you can import (and export) several types of data in TimeSolv.

Great Software & Great Value

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is user friendly and packed with features. You can capture time at work on a desktop or on the road on your laptop, phone or tablet. Your monthly fee even covers all software updates and customer support if you have any questions.

Cons: I don't have any complaints about the TimeSolv software.

Overall: TimeSolv Legal Billing has allowed me to capture my time more effectively and make more money as a result.

TimeSolv

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am happy with TimeSolv and what I like best about the program is it is very easy to use.

Cons: I do not have a Con at this time but I will let you know when I run into something.

Capterra loader

Strongly recommended

Apr 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to track billing hours and assign tasks. You can track your billable hours and budget in real time, so this is a definitely good perk of this software. Case management features are amazing and its tools to help organize and store data too. The software is very complete, it has billing functions, invoicing and it works with LawPay (bill online). It also integrates with QBooks... this is INCREDIBLE.

Cons: To be honest, I have nothing to complain about this software.

TimeSolv helps your firm realize it's true billing potential.

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to navigate. Clients are easily displayed and invoices are available to review in an instant.

Cons: You don't have the ability to create your own useful reports or save the format of any given report so you don't have to choose the format each time you run a report.

Overall: Since installing TimeSolv, we have realized a true monthly billing cycle which ultimately helps cash flow and makes the firm run much smoother. It's a win, win!

Easy to Use for private fiduciaries

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The option of selecting categories for time entry from drop-down menus. Also the ability to view and track productivity. Finally, I like the option download the app to my phone and enter time remotely, though I don't often use this feature.

Cons: I wish it automatically spell-checked entries. Some words seem to get auto-corrected but others do not, nor are they underlined to indicate misspelling.

Overall: Overall it was easy an easy transition from our previous time-entry software to TimeSolv.

Love TimeSolv!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We use TimeSolv for all our time entry, legal billing and I use it daily for client expense entry. I like that I can run reports on Ledger Entries, Expense Entries, etc., at any time. I also think TimeSolv's customer support is excellent. Every time I've had to call for support, I've ended up learning a new function of TimeSolv from the rep helping me.

Cons: Although I've been using TimeSolv for three years, I still find client invoices extremely confusing, as do most of our clients. I spend a lot of time on the phone when clients call in because they don't understand their invoice.

Overall: My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.

Love Timesolv

Mar 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timesolv is very versatile and easy to use!

Cons: Sometimes booking a meeting with m my representative to answer a simple question took a couple days.

Overall: Timesolv makes entering time and expenses effortless and being able to send out bills in large batches is wonderful.

In-House counsel at Small Company

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I practiced for over 20 years at large and small law firms with various time-keeping software packages. When I became General Counsel at my current relatively small company, I considered those firm-centered software packages far too expensive to use to track my time internally.

Fortunately, a friend suggested TimeSolv. After a month-long trial period, I was hooked. For a very reasonable price, the TimeSolv package allows me to easily and accurately track my time. Now when I or my stake-holders want to examine how I'm spending my time and how my company is distributing our legal resources, the answers are right at our fingertips. The many pre-formatted reports save me the trouble of defining output formats. Instead, I select one of the (well-designed) existing formats, push a few buttons, and -- boom! -- there it is.

Frankly, I wish we'd had this software at some of my previous firms, it's so easy to use. It seems to do everything that I recall ever doing with other time-keeping packages, too. I recommend highly.

Cons: My foremost suggestion (a minor one) would be to have the iPhone-based app automatically update my account, rather than forcing me to push the "Synch" button to make that happen. This is a quibble, though.

Excellent Customer Service and User Friendly

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall, this program is very easy to use. Whenever I do have questions TimeSolv's support team has always been quick to respond and help me work through any issues. I recently did a conference call with rep and she was a HUGE help.

Cons: My firm just recently started using this program and the only issues that I have really noticed was that some information was not transferred over properly from our previous billing program. I then had to manually go back in and correct those things which was a little time consuming.

I highly recommend TimeSolv Legal Billing!

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The transition from TimeSlips was seamless and user friendly. The attorneys are happy with the option to enter their billing any time from anywhere.

Cons: I am still navigating the reports but am confident that I will soon have what I need.

Best time keeping software on the market

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They show your target billing for time and collection in a beautiful bar graph or line graph right on the dashboard. You can create easy shortcuts for repetitive entires, and copy entries while adjusting details. It is very fast to load. It also has features to help track commissions to pay and trust account balances. There are numerous options for reports that help managers track performance. Exceptional customer service and training support.

Cons: I wish it had a workflow feature to manage tasks.

Overall: This software is the best. We have tried RocketMatter, ActionStep, Practice Panther, but none compare to the functions available in this software, and the training and support we have received is exceptional.

switch from Sage

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is not hardware dependent.

Cons: Initially the fact it is monthly recurring; however after analysis it is more cost effective than to maintain hardware and software licenses.

Overall: Able to consolidate functions that used to occur separately

TimeSolv Invoicing

Mar 12, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The timekeepers like it's flexibility and the ability to modify time entries as needed.

Cons: We are interested in some special reporting not part of the Reporting menu. This has to be submitted to the TimeSolv developers for consideration.

Overall: Overall the system and support is great.

TimeSolv is an elegant solution for time-tracking and professional billing.

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software mimics what I did on paper years ago. TimeSolv allows you to drill down on a particular day or time period on a calendar to audit your work by client, project, task, or category. The software integrates time tracking and time billing-generating invoices that can be customized and tweaked to be rendered so the client has an understandable and informative presentation of the work performed and expenses incurred.

The ability to attach receipts to expense charges is a bonus.

Significantly, the support is excellent whether online or direct person to person. The webinars also are supberb..

Cons: There is nothing I do not like about this software, which has been the case for years and, amazingly, the software keeps improving each year by adding incremental features.

Excellent customer service, excellent product

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use! We have a small shop, so we appreciate how quickly we can generate our invoices. It took almost no time to learn how to use TimeSolv; when we have questions, our rep responds quickly and clearly. Highly recommend!

Cons: There were a few tasks I could not figure out immediately on my own, but the TimeSolv rep responded immediately with a clear explanation.

Overall: I am so pleased with TimeSolv. Everything about it is simply great!

Support

Mar 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program works very well. I hade used TimeSlips for over 15 years but when they switched their data base program it became very slow and their support staff could not fix the problem This if just the opposite of the support staff of TimeSolv. Every time I called, I received very good support. My calls were generated because I was still learning the program and needed help.

Cons: The program is very flexible and therefore there are a lot of different approaches to having the program work exactly as you wish. It just takes time to get it working they way you want but the good news is that the support staff will work with you to get it right.

Support is great

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you get used to it, it becomes easy to do the billing aspect.

Cons: A little complicated, but it gets better with practice.

Overall: I would not have been able to execute the billing I needed to without the timesolv support.

Great program to work with

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very convenient and workable. I log on everyday and have a sense of ease with using it.

Cons: Some options so not flow to the next option

Overall: I like the program very much esp since I am a new user