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TimeSolv

Pricing for TimeSolv

4.6 (102)
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TimeSolv has 2 pricing plans

  • Yes, has free trial
  • No free version
Credit Card Required: No
Discount: By Plan Frequency

TimeSolv Legal

$47.5
Pricing Model: Per User
Payment Frequency: Per Month
TimeSolv Legal plan includes:
  • ABA Task and Activity Codes
  • Flexible Billing Options
  • Integration
  • LEDES
  • Option to Create Recurring Expenses

TimeSolv Pro

$32.99
Pricing Model: Per User
Payment Frequency: Per Month
TimeSolv Pro plan includes:
  • Unlimited Document Storage
  • Unlimited Projects
  • Option to Create Recurring Expenses
  • Integration
  • Flexible Billing Options

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What do others say about TimeSolv pricing?

Pricing RatingN/A
Value For Money
4.1(102)

Pros

  • I have been with TimeSolv for over 10 years. I spent much time looking for an invoicing solution for my tech consulting biz and TimeSolv best had the features I was looking for and at a great price.

  • Every time I shopped for a replacement, I always ended up making the decision to continue with it. Excellent customer service - overall great bargain for your buck.

Cons

  • She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions.

  • Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway.

Read Full Reviews Below
Verified Reviewer
Partner
Law Practice, 1-10 employees
Used the software for: I used a free trial
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: GetApp
August 1, 2019

"Support Staff was rude, argumentative, and unprofessional"

Overall: Disappointing, unprofessional, and a complete waste of our time.

Pros: Nothing about this software makes it stand out from its competitors.

Cons: The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Alternatives Considered: HoudiniESQ, Bill4Time, MyCase and CARET Legal
Reasons for Choosing TimeSolv: We did not choose it. My advice to others would be to not select this product. There is nothing about this software that you cannot get on a different platform and nothing that would make suffering through the incompetence of the support staff worthwhile.

Vendor Response

By ProfitSolv on August 9, 2019
Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none. While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information. We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.
Verified Reviewer
Partner
Law Practice, 1-10 employees
Used the software for: I used a free trial
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: GetApp
August 1, 2019

"Support Staff was rude, argumentative, and unprofessional"

Overall: Disappointing, unprofessional, and a complete waste of our time.

Pros: Nothing about this software makes it stand out from its competitors.

Cons: The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Alternatives Considered: HoudiniESQ, Bill4Time, MyCase and CARET Legal
Reasons for Choosing TimeSolv: We did not choose it. My advice to others would be to not select this product. There is nothing about this software that you cannot get on a different platform and nothing that would make suffering through the incompetence of the support staff worthwhile.

Vendor Response

By ProfitSolv on August 9, 2019
Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none. While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information. We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.