Schedulefly

Schedulefly: Restaurant Scheduling


5 / 5
72 reviews

Who Uses This Software?

Life is easier for over 300,000 restaurant and hospitality people at over 7,000 restaurants with Schedulefly. It's smooth. Crisp. Clean. Simple. And it makes staff scheduling a breeze.


Average Ratings

72 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
  • Pricing Details
    Pricing based on staff size. 5% discount for annual prepay.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Schedulefly
  • www.schedulefly.com
  • Founded 2007
  • United States

About Schedulefly: Restaurant Scheduling

Schedulefly is the simplest restaurant and hospitality employee scheduling software. By far. Life is easier for over 300,000 successful independent restaurant people at over 7,000 restaurants because of Schedulefly. It's smooth. Crisp. Clean. Straightforward. Makes staff scheduling and communication a breeze. Mobile access. Text alerts. Message wall, document storage, job postings, shift notes. Schedulefly has grown through word of mouth, one customer at a time, since 2007. www.schedulefly.com


Schedulefly: Restaurant Scheduling Features

  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management

Schedulefly: Restaurant Scheduling Reviews Recently Reviewed!


Simply Amazing!

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

Cons: Honestly, I haven't found an issue with the service

Overall: We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!

We schedule between 55 and 60 employees each week and schedulefly has enabled us to com

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.

Cons: Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.

Overall: Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team.

Schedulefly makes scheduling easy

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I enjoy how easy to use this software is. User friendly. Very organized. Easy to update information. Clean and to the point.

Cons: I would like to see a mobile app for easy access on a mobile device. Alos would like to be able to trade shifts the day of. The software only allows within a 24 hour time window but some employees need same day swaps

Overall: Everyone is on board with how to use it so avaialbility gaps have been closed and shift trading is easy!

Vendor Response

by Schedulefly on November 09, 2018

Patience, thank you for the nice review! We've got an easy shortcut for you for your mobile device. Shoot us a note to support@schedulefly.com and we'll show you. Also, your employer has a setting in place preventing shift trades within 24 hours. That setting can be changed by them to enable same-day shift trades.
Thanks!
Wil (member of the Schedulefly crew)

I Love Schedulefly

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really enjoy using this software. It makes the schedule very straightforward for the schedule makers and scheduled employees. Our employees really like the ease of checking schedules on their phone, the ability of switching shifts, and having communication with each other. I highly recommend using Schedulefly!

Cons: N/A - I have really liked it all - if I ever have a question the Schedulefly team is there to help me.

Overall: Schedulefly is especially great for a restaurant setting. We hire a lot of students and professionals in other industries with already busy schedules. Our staff enjoys the ease of switching shifts without having to come in to hand write on a paper schedule. The format is very clear and organized in a fast paced environment. There is also a great support system if any questions arise. I have already recommended using Schedulefly to friends of mine in the same industry, and they really enjoy it as well!

Capterra loader

Useful, streamlined, always functional

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Schedulefly is a great tool for a multi-location restaurant unit. There's a parent login to each of your locations, and it's easy for staff who work between them to participate in multiple of them. The mass text feature is great for staff who aren't so great about checking email. In general, the tool has everything you need, and not a bunch of extra features that you don't.

Cons: The only complaint I have is that it isn't part and parcel of my POS, so there is a bit of redundancy.

Overall: It is efficient, it is simple, it's priced reasonably, and it is just a fantastic platform for running a restaurant.

Capterra loader

Simple, intuitive, restaurant-focused design allows seamless integration into your operation.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software's ease of use means no training is required and this means that a lot of formerly time consuming issues - shift trades and shift checking for example - are so easily done that I have forgotten what it was like before we started using Schedulefly. The price is also fantastic. As is the customer service.

Cons: There is nothing to dislike about this software. FYI capterra verified me through my linked in profile and it is making me use my distillery as my organization. I also have Top of the Hill Restaurant and Brewery and that is the organization I use Schedulefly for.

Capterra loader

Solid, thorough, no b.s. frills, quality industry specific program w/ TOP notch customer service.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.

Cons: Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.

Overall: Already stated. It's good stuff.

Amazing customer service

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to communicate to our entire staff. We use the message wall for everything, and it's super user friendly and staff never miss a memo. We also sometimes communicate across all four restaurants in our group through a convenient dashboard which has eliminated the need for back and forth between managers.

Cons: Sometimes the schedule can be a bit difficult to read for some of our larger teams, but there's different ways to print so we work around it.

Overall: We've had a fantastic experience with Schedulefly. We started using it with our first restaurant and as we've grown we've continued to use it.

We love Schedulefly!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The time I save every day and how easy it is for my employees to view and manage their schedules are the best benefits of using Schedulefly for us. We went from a paper schedule with notes everywhere, sometimes lost in the shuffle, to a schedule that can be accessed and updated at any time, from anywhere, instantly. There is no excuse now for an employee not knowing their schedule or changes to the schedule!

Cons: There really isn't anything I would change. We have been using Schedulefly for more than 6 years and we love it.

By far the best I have ever used....

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.

Cons: The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.

Overall: You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.

Amazing Product

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything! The system is perfect for our use in contacting employees and scheduling them.

Cons: I have found nothing about this system that I dislike. However, it would be nice to be able to embed photos. I may simply not know how to do this, but would like to be able to let m y staff see actual promotional pieces and photos of specials etc.

Overall: Communications with staff has increased dramatically. Staff is also able to request and offer shifts without manager involvement. As such, the time spent by management on scheduling has decreased dramatically.

Capterra loader

Best Scheduling Software for the money!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use and function. Very simple to use and allows you to get the information you need.

Cons: I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.

Overall: The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.

makes my life much easier

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: scheduling for a restaurant is difficult bc so many different people have different schedules and different shifts. The Fly lets the employees request days off without having to tell me the whole song and dance etc etc etc. Just helps on so many levels. They can also trade shifts very easy and all I have to do is approve. 5 stars I have been using this for over 5 years

Cons: no problems whatsoever. If I have problems, the owners are always available

Overall: amazing!!

Best solution for restaurant scheduling

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Extremely easy to use. It is versatile, as everything can be done on the fly via a smartphone.

Cons: Can't think of any. It is a well-rounded product from the software to customer support.

Overall: The interface, usability, various tools to utilize - all combine to give an outstanding platform for both our managers and the employees. All 10 of our restaurants use ScheduleFly and we can't imagine our work life without it. Scheduling was surveyed as one of the worst things our managers had to deal with - this software changed that.

ScheduleFly is the best - we highly recommend them!

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is extremely easy to use, but also comprehensive in its scope. It takes care of our scheduling (obviously), but also our staff communication & messaging. It even helps us track staff birthdays! We have several restaurants and it is easy to toggle between them - another plus!

Cons: Really, I can not think of one negative. We are looking forward to growing with them as we add more restaurants.

Overall: We became more organized and efficient!

LOVE ScheduleFly!

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ScheduleFly is easy to use, customer service is fantastic and employees love the simple interface. I have used this software across 13 restaurants at one time and the benefits for labor cost are incredible!

Cons: There is nothing that I don't like! ScheduleFly is amazing!

Overall: We have been able to lower labor cost, increase the ease of distribution of training documents, communicate with staff members on an official platform, and made scheduling easy!

I own 2 restaurants and Schedule Fly has made my life much easier!

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use. Relatively inexpensive for what you get. Schedule Fly has helped make my restaurants run more smoothly. I can't imagine not using Schedule Fly.

Cons: If there is one, maybe it's awareness- I didn't even know a Scheduling software geared toward independent restaurants was even available. For years I tacked Excel spreadsheets to a cork board. So happy I found Schedule Fly (through word of mouth).

No Nonsense Solution

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The interface for our business managers and staff is concise, easy to use and mobile friendly.

Cons: If there was more integration with our POS that would be beneficial.

Overall: Schedule Fly has taken a major problematic factor of the restaurant business (no call/no shows) and reduced it to a rare occurrence. Employees can connect directly and the manager is not spending time fixing scheduling conflicts.

They are very responsive and add a personal touch to business.

User-Friendly for the entire staff

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Not only has our FOH staff enjoyed the product, the BOH staff also has really welcomed the different options of managing their schedules on their mobile devices.

Cons: I wish it was compatible with our POS system to help manage early clock-in times.

Overall: Schedulefly allows our managers to focus on other tasks besides changing and managing schedules. The staff can be responsible for their own changes, etc...

We all love it!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use

Communicate with the entire team with one message

Makes scheduling a breeze

Our teams love it

Cons: We haven't found any cons in the 12 years we have used Schedulefly

Overall: We have 4 locations and have been using Schedulefly for the past 12 years. It is great a management tool and the most efficient way to communicate, handle schedule requests, write, post and change schedules. Everyone appreciates the ease of use.

Love schedulefly!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Schedulefly is incredibly easy to use and the customer support is top notch.

Cons: I wish there was an app for schedulefly and that you could upload photos to the message wall.

Overall: I have been using schedulefly for years and really appreciate how Intuitive and reliable the product is.

Vendor Response

by Schedulefly on December 10, 2018

Thanks for the nice review, we appreciate it! You can post photos on the Message Wall - there's a Share a Photo button next to Post Message.

Pro outfit! Worth every penny!

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy access to multi location, great reporting tools with fully integrated labor financials.

Very user-friendly, great template saving capabilities, for speedy scheduling.

Cons: That currently we do not have a POS that integrates with Schedulfly, but we are picking up a new POS that will, and excited to see the full integration.

Overall: A lot of times you do not get the personal support that you need when integrating new technologies into your businesses. Any questions, changes, or simple explanation that was needed the team was on it, nights/weekends didn't matter. The functionality is great from a single location standpoint, but going multi location, the dashboard was great interface was great. Easy to teach my management, and for the first time in a while we are heading to target labor numbers due to templates, and the financial tie in. Scheduling with Schedulfly for the next year paid for itself in the first week! This team is great to work with.

I'm a manager and use schedule fly daily.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: We hire an average of 150 people to our team for summer, it is the only way to keep track, forecast payroll budget and communicate our day to day needs. I like that we keep our staff accountable and proactive.

Cons: For me the flaws are with the proper use and staff. I think a better tutorial on the payroll forecasting functions would be helpful

Very handy tool for a restaurant business

Aug 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes giving up and picking up shifts super simple, it also keeps everyone in the restaurant updated on all changes so everyone is on the same page, which is very helpful for a restaurant with over 75 employees

Cons: I have not found a con yet, it's very user friendly. Small or large restaurant, this software will make your life so much easier!

Schedulefly has been great for my company

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: So user friendly! Some of my staff are not very tech savvy and they love using the app.

Cons: I have no complaints. My only suggestion would be to allow for temporary schedule changes that revert back to the old schedule the following week. They may even have this.

Overall: Schedulefly has helped our teams overall communication and helps keep labor costs in line.

Really helpful online scheduling

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.

Cons: I don't really have anything negative to say about the software, all around very helpful.

Schedulefly Review

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how easy schedulefly is to use. Training new hires to use the website is seamless and so straightforward. It makes time off requests so easy to schedule around. It's just an awesome website to help communicate with staff.

Cons: I haven't really had any issues with schedulefly so far. A full app would be cool!

Monen Family Restaurant Group

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very user friendly for staff to figure out how to use!

Cons: I would like to be able to create new shift "in" times in real time rather than having to exit the schedule I am currently working on and go back to the page to add in a whole new shift time.

Overall: Overall , it is very easy and helps me be able to create a schedule quickly and efficiently.

Schedulefly makes running 4 restaurants a lot easier!

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Allows me to know who is working on a day to day, keeps ask offs organized in one place, allows me to communicate with anyone of our many employees from one platform

Cons: I really cannot think of any cons to what they are doing. The price and product are worth the value and support they bring to the table

Amazing customer support, easy to use, intuitive.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Does one thing and does it well which is scheduling. So it's not bloated with add-on features or functionality making it simple to use even for non-tech savvy users.

Cons: Navigating dates in the reports screen takes too many steps. Needs to be simpler to select a date range to run a report.

Makes my LIFE easier

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: being able to run reports. knowing when my employees have viewed their schedule.

Cons: not having an actually app but I am able to put the web page on my home screen

Overall: Being a manager of a restaurant with numerous employees, it becomes a struggle trying to keep up with every ones availability. Schedulefly has made it so I don't have to and I am able to spend the hour that i was using to remember everyone's schedule to actually focus on my work. Thank you Schedulefly Soulshine Pizza in Flowood thanks you very much.

Capterra loader

Go With The GOOD GUYS!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Schedulefly keeps it simple! Very easy to use!

Cons: I would prefer a bonafide app but thats me being picky! :-)

Overall: The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.

Absolutely love!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This was my absolute favorite scheudling software. A lot of the places I have worked for use this software and it has never given me any issues.

Cons: I personally do not dislike anything about this software, its very easy to use. High functionality and sends texts as well.

Amazing!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the ease of use, multi-unit dashboard, reports, templates and of course podcast!

Cons: The way text messages get formatted when I send out messages from the software.

Overall: Really helps me keep track of multiple location and makes schedule building easy for my managers.

We love ScheduleFly!

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As the Communications Director, I love being able to easily send along exciting updates to all of our staff, via text or email. ScheduleFly makes it easy for me to communicate with each of our restaurant concepts. From what I've heard from the folks that do scheduling, they love the software too.

Cons: Can't think of a thing! Everything about it is pretty seamless.

Overall: I love the commitment that we feel from Wil and the ScheduleFly staff. They make you feel like you're an old friend. They are in this business for the right reason, to make people's lives better and more efficient, and it shows. We love the crew at ScheduleFly!

Schedulefly Makes Restaurant Scheduling Easy!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Makes scheduling simple, certainly provides you with the best and easiest way for employees to trade shifts with a Managers approval.

Cons: Nothing negative to add here, never experienced a single problem using this software!

Best thing that happened to our staff!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staff is able to take shift trades and scheduling into their own hands.

Cons: Software will not allow shift trades less than 24 hours in advance.

Overall: Many in the restaurant industry need a very flexible schedule. This software helps to keep the many shifts trades and crazy schedules straight.

Vendor Response

by Schedulefly on December 03, 2018

Thank for the nice review! Shift trades can happen within 24 hours - that's a setting your GM/owner has in place. They can remove the 24-hour block any time.

Capterra loader

Schedulefly...making schedule management easy

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.

Cons: No issues at all...it really fulfills all of our needs.

Schedulefly Rocks

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very User Friendly. Great for multiple locations or single locations.

Cons: I have not seen any cons with this software.

Overall: Time saver for staff using Schedulefly. Also makes employee trading shifts, giving up shifts and accepting shifts so much easier.

I love schedulefly

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely functional and easy to use. It is great when scheduling for multiple venues.

Cons: I cant think of anything, any issues customer service rectifies in a timely manner.

Overall: I would highly recommend.

Schedulefly is the best scheduling program on the market.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Schedulefly is very easy to use. The customer service is second to none. My staff loves the program.

Cons: Some of the servers wish that the program was on an app. I personally like that it is not app based

Great System!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ability to communicate effectively with staff, and post documents.

Cons: Printability of time off requests and maybe some other reports.

Overall: Posting training documents to hold staff accountable, scheduling.

SFis a great service. It offers busy people and easy to use platform for my team to stay connected!!

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is so easy to use :) It makes scheduling a breeze. I love that I can copy shift and weeks. I also love that we can keep track of people b-days. WE love to celebrate our employees!!!

Cons: Scheduling is tedious task. It requires patience and attention. SF makes all this easy, but I still have to do it.... I wish I did not !!

Perfect for us!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Able to communicate with staff at a moment's notice.

Cons: I have nothing negative to say. They're great.

Overall: We've been with Schedulefly for years. It's perfect for our needs.

Schedulefly...save time and money!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really user friendly, and many more functions than just scheduling.

Cons: N/A This software will keep you from so many scheduling headaches.

Overall: Amazing customer support.

Schedulefly is more than just a scheduling platform; They make my business run more smoothly.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessible to every employee and easy to use. I can use it on my phone and IPad. I love the daily crib sheet function.

Cons: I can't say there is really anything.

Schedulefly review

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked how easy it is to adjust the schedule when work times changed.

Cons: Requesting time off can be a little confusing

Overall: The employees find it very convenient

Good to be back!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -familiarity

-click on employee and get contact info

-company messaging

Cons: The process of making a schedule I have found to be very inefficient

Review

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Easy to submit time off and easy to approve/decline shift trades.

Cons: An app would make it easier and maybe a little quicker to use.

Great things!

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user functionality and being able to completely have a online schedule platform

Cons: I wish in the post a message tab you could attach images