# Schedulefly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Schedulefly the right Employee Scheduling solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76735/Schedulefly/reviews --- Schedulefly 4.8 (133) [View alternatives](https://www.capterra.com/p/76735/Schedulefly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of Schedulefly Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “You cannot beat the value for this product when it comes to price per employee and included features. “ March 26, 2026 ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side.“ March 26, 2026 SK Seth K Regional ManagerRestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “Had multiple stores and roughly 100 plus employees, to see all of their request's offs and schedules at a click of a button was great.“ June 3, 2024 Jennifer C. N CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It is not as robust as some other systems - does not have built-in POS integration.“ August 15, 2024 KW Kate W Chief Operations OfficerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “As a restaurant group with multiple unique concepts of various sizes, we're able to seamlessly manage all of our location's schedules through Schedulefly.“ August 7, 2023 EP Erica P ManagerRestaurants, 501 - 1,000 employeesUsed the software for: More than 2 years. “Not everyone has their notifications on so it’s not as effective as it should be.“ March 31, 2024 Donny B FounderFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “My young team loves it and I have never received a call asking me how to trouble shoot an issue.“ April 24, 2026 ML Melisa L Assistant ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones.“ December 19, 2022 ## Showing most helpful reviews Showing 1-25 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Todd G. Owner Restaurants Used the software for: 2+ years ### "Todd Gallinek Schedule Fly Review" March 6, 2025 5.0 It's been amazing. We are currently building more restaurants and will continue to use Schedule Fly for all of our newest ventures. Pros The Simplicity of the product for our team members. We are now up to 10 locations with Schedule Fly and they are our go to for all scheduling needs. Cons Really Nothing. They are great to work with and focus on the customer. We tried a competitor a few years back and were back to Schedule Fly within 3 months. Review Source BH Ben H. GM Hospitality Used the software for: 2+ years ### "Bella Monica (Raleigh, N.C) \[sensitive content hidden\] ScheduleFly!!!! " May 7, 2025 5.0 10 our of 5! Hands down!Honestly it helps our team communicate, grow and prosper! With ease!!!! The timesaving on communication, planning and training is crucial! Pros LIFESAVER! I have personally used ScheduleFly for the last decade! Under two restaurants. Bella Monica in Raleigh N.C has so many moving parts. With offsite catering's, Private Dining Events, a huge Award winning wine list; all in Italian, Constant menu changes as well as features. ScheduleFly made it so easy to communicate, educate, train and grow our staffs knowledge on each of these fronts! These tasks would be daunting, time consuming and likely not engaging without the use of ScheduleFly keeping everything in one place and keeping the conversation rolling! \[sensitive content hidden\]! Cons Honestly nothing, all of our team loves it as well. Our FOH crew especially loves the message wall and the ability to quickly pick up shifts that are up for grabs. Making everyones life easier! Review Source ML Melisa L. Assistant Manager Food & Beverages Used the software for: 2+ years ### "Simple and Functional" December 19, 2022 4.0 Schedulefly was simple to use. It has a lot of the perks that other scheduling platforms charge for built into the transparent pricing. It is a handy scheduling platform, although I do wish it was a little more aesthetically pleasing. Pros I really liked the transparent pricing. I like that all the bells and whistles that other companies charge for are included at the flat rate. It was easy to build schedules, different roles, add team-members, and communicate with the whole team. Overall a great and easy to use product. Cons Schedulefly prides itself on its simple interface and the 'no need' for an app. I do find this to be a miss for my team. Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones. Review Source Response from Schedulefly December 23, 2022 Thanks for the review, Melisa, and thank you for the opportunity to serve you and your team! Hit my cell any time I can do anything for you. Wil, Co-Owner, Schedulefly. 704-906-2031. SG Stephanie G. Owner Restaurants Used the software for: 2+ years ### "User Friendly, Cost Effective, Efficient " January 5, 2026 5.0 Overall, we have been very happy using Schedulefly for our business. My partner has used it for his entire career and both management and staff love it. Pros It's user friendly, efficient, simple to use, and makes running this part of the business (scheduling) easy. It's also a great value for the cost. Cons There's nothing I can think of that I don't like about Schedulefly. There may be opportunity for additional features in the future, though. Review Source Response from Schedulefly January 6, 2026 Thank you so much for this awesome review, Stephanie! We appreciate you and your team and we're super proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031 RS Ryan S. Director of Food and Beverage Hospitality Used the software for: 2+ years ### "Schedulefly is great!" May 28, 2025 5.0 My over all experience with schedulefly is a 10 out of 10! If it was not brand standard to go to new platform, I would continue to use! Pros How user friendly it is, and all tools needed to set staff up for success, also extremely easy to add new employee's takes about 1 minute Cons I don 't have any cons for schedulefly, I have used for years at many properties it is definitely my go to! Review Source SP Sage P. Dock Hand Maritime Used the software for: 1-2 years ### "FDM review of Schedulefly" May 30, 2025 5.0 Our experience with schedulefly has been nothing but positive. The various tools provided for scheduling make it a simple task! Pros Schedulefly is a very valuable tool to us, we love being able to adequately schedule our staff while also ensuring their requested time off is met. Cons There's nothing that we do not like about schedulefly. It's a great tool for scheduling our staff members here. Review Source MR Marilyn R. Owner Restaurants Used the software for: 2+ years ### "Best Purchase Yet" February 13, 2025 5.0 This program is easy for my employees to request when they want to work or ask for time off. I have never heard one complaint from them. Pros I have used Schedulefly since their inception. It does everything we need for it to do, No added extras that are never used. I started with 1 store and now have 7 using this program. Cons I can't think of one thing that I would change Review Source Response from Schedulefly February 18, 2025 Thanks Marilyn. Y'all have literally been with us since the very beginning. 18 years!! Absolutely amazing. We appreciate you so much.  PB Price B. President Restaurants Used the software for: 2+ years ### "Schedulefly Is Amazing" February 12, 2025 5.0 Our teams have used Schedulefly since 2009 and everyone loves its functionality. Pros Ease of use from management team to team members Cons There isn't anything that we don't like other than it does not interface with Toast. Review Source Response from Schedulefly February 18, 2025 Thanks Price! 16 years of serving y'all has been our pleasure. We really appreciate the opportunity. SL Seth L. Director of Operations Restaurants Used the software for: 2+ years ### "Great job!" December 19, 2024 5.0 We have been with Schedulefly for almost 7 years now. We have 8 locations. Pros Accessibility and prompt responses from Wil and Hank! Cons No cons come to mind with respect to Schedulefly Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Cost savings is the main reason we switched Review Source RJ Rob J. Owner Food & Beverages Used the software for: 2+ years ### "4th Company Using ScheduleFly" November 13, 2024 5.0 Love SF. Easy to use. Easy to navigate. The staff is super responsive to any questions Pros SF is the easiest Scheduling program out there. For owners, managers and staff. Very reasonably priced. And now there is APP!! Cons My only criticism was there wasn’t app but that has been rectified. All good. This is my 4th company using SF. Review Source Response from Schedulefly November 26, 2024 Thanks so much for the review, Rob! We really appreciate the business and the opportunity to serve you and your team. I'm your guy if you ever need anything, cell is 704-906-2031. AT Andrew T. Manager Restaurants Used the software for: 2+ years ### "HuHot schedulefly review" November 4, 2024 5.0 Wonderful! Game changer, and customer service is amazing. Pros Convenience and ease of access, very intuitive Cons It would be nice to Mass block dates for requesting time off as well as blocking off requestability dates Review Source Response from Schedulefly November 13, 2024 Thanks Andrew, appreciate this awesome review! Hit my cell any time I can do anything for you, always happy to help. Wil 704-906-2031 RC Rebecca C. COO Restaurants Used the software for: 2+ years ### "USE SCHEDULEFLY" October 19, 2024 5.0 We love the team at Schedulefly!! Wil has always been such a pleasure to work with, and the support team is second to none. Pros It's very easy to use and our staff loves the simplicity of tools, access to what they need quickly. We love seeing everything in one dashboard Cons Wish it integrated with Toast! TOAST - GET ON THAT. Review Source Response from Schedulefly October 25, 2024 Thanks Rebecca, we love y'all too! Super proud to serve you for all these years.  FA Frederick A. Area Director Restaurants Used the software for: 2+ years ### "Soulshine Pizza" September 30, 2024 5.0 I have used this platform for 10+years. Its been awesome. Pros Ease of use and professionalism. The entire platform is awesome. Cons Merging of accounts when opwrating more that one location is not the easiest to merge. However they have always taken care of it in a timely manner. Review Source Response from Schedulefly October 4, 2024 Thanks so much for the awesome review! We're proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031 BM Bobby M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Fan of Schedulefly" October 3, 2024 5.0 Great service and works really well. Affordable! Pros The simplicity, ease of use, customer service is incredible! Cons Few integrations but I don't care about that. Review Source TW Tony W. CEO Restaurants Used the software for: 2+ years ### "Taking care of business" August 13, 2023 5.0 Been using Schedulefly for 7 years and have always been pleased with this program. Pros Schedulefly covers every aspect of scheduling for our restaurant locations. We use this app for our current 20 locations and staff of over 300 employees. The app is easy to use and we rarely need to explain the use to our new hires. Cons It would be great to implement a job board for current users. Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) 7 years ago Review Source JB Josh B. Marketing & Operations Manager Restaurants Used the software for: 2+ years ### "Running ScheduleFly in a College Bar" August 1, 2023 4.0 Pros Ease of use, simple interface, easy functionality Cons At times too simple, and difficult to shift between multiple locations/ Review Source JS Jon S. Owner and Founder Hospitality Used the software for: 6-12 months ### "Schedulefly - The Best, most simple to use, well supported piece of scheduling software there is! " October 18, 2022 5.0 Incredible! Pros There is support from the actual \[SENSITIVE CONTENT\] of the company and their commitment to helping the service industry, it's employees, managers, and owners succeed. Between podcasts about the industry, calls from the \[SENSITIVE CONTENT\] to check in on us as customers, and a genuine concern for our wellbeing, there's something very special at work with these guys. The support is lighting fast. The program is kept simple for a reason. The reason keeps it up and working and very easy to trouble shoot. Cons I am biased. I love schedulefly and the culture of the company. So I am N/A to this question. Software doesn't integrate with other software but that's what keeps it running and reliable ALL the time! Review Source Jon A. Director Of Business Development Entertainment Used the software for: 2+ years ### "Useful, streamlined, always functional" November 27, 2018 5.0 It is efficient, it is simple, it's priced reasonably, and it is just a fantastic platform for running a restaurant. Pros Schedulefly is a great tool for a multi-location restaurant unit. There's a parent login to each of your locations, and it's easy for staff who work between them to participate in multiple of them. The mass text feature is great for staff who aren't so great about checking email. In general, the tool has everything you need, and not a bunch of extra features that you don't. Cons The only complaint I have is that it isn't part and parcel of my POS, so there is a bit of redundancy. Review Source Scott S. Founder Restaurants Used the software for: 2+ years ### "Best Scheduling Software for the money!" November 26, 2018 5.0 The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use. Pros Ease of use and function. Very simple to use and allows you to get the information you need. Cons I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want. Review Source RM Ryan M. General Manager Restaurants Used the software for: 2+ years ### "Observations" February 19, 2020 4.0 The software helps us keep all scheduling in line while ensuring our employees are responsible for their own time off requests and pick up needs. The message wall is helpful to get a message out to the entire team. Pros I like being able to have a view of a schedules draft while being able to edit. It is also helpful they do not need to be both set to the same position. Cons It would be helpful to have a feature that lists a prefers to work and does not prefer to work designation that each employee can fill out. Sometimes employees will try to use their time off requests to accommodate their preferences, not necessarily their actual availability. It would also be helpful to have shift swaps made clear, separate from shift pick ups. The mobile version of the site doesn't allow me to see a quick view of the schedule for the day of the pick up request. Review Source Aaron S. Chief Executive Officer Hospitality Used the software for: 2+ years ### "Go With The GOOD GUYS!" November 5, 2018 5.0 The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind. Pros Schedulefly keeps it simple! Very easy to use! Cons I would prefer a bonafide app but thats me being picky! :-) Review Source Ross C. All Things Moo Food & Beverages Used the software for: 2+ years ### "Schedulefly...making schedule management easy" November 14, 2018 5.0 Pros It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff. Cons No issues at all...it really fulfills all of our needs. Review Source PV Patience V. Server Restaurants Used the software for: 2+ years ### "Schedulefly makes scheduling easy " November 5, 2018 5.0 Everyone is on board with how to use it so avaialbility gaps have been closed and shift trading is easy! Pros I enjoy how easy to use this software is. User friendly. Very organized. Easy to update information. Clean and to the point. Cons I would like to see a mobile app for easy access on a mobile device. Alos would like to be able to trade shifts the day of. The software only allows within a 24 hour time window but some employees need same day swaps Review Source Response from Schedulefly November 9, 2018 Patience, thank you for the nice review! We've got an easy shortcut for you for your mobile device. Shoot us a note to support@schedulefly.com and we'll show you. Also, your employer has a setting in place preventing shift trades within 24 hours. That setting can be changed by them to enable same-day shift trades. Thanks! Wil (member of the Schedulefly crew) SG Sarah G. Human Resources Hospitality Used the software for: 2+ years ### "Amazing customer service" December 7, 2018 5.0 We've had a fantastic experience with Schedulefly. We started using it with our first restaurant and as we've grown we've continued to use it. Pros The ability to communicate to our entire staff. We use the message wall for everything, and it's super user friendly and staff never miss a memo. We also sometimes communicate across all four restaurants in our group through a convenient dashboard which has eliminated the need for back and forth between managers. Cons Sometimes the schedule can be a bit difficult to read for some of our larger teams, but there's different ways to print so we work around it. Review Source DH Dustin H. Restaurant Manager Restaurants Used the software for: 2+ years ### "Really helpful online scheduling " December 12, 2018 5.0 Pros I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events. Cons I don’t really have anything negative to say about the software, all around very helpful. 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