# Schedulefly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Schedulefly the right Employee Scheduling solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76735/Schedulefly/reviews --- Schedulefly 4.8 (137) [View alternatives](https://www.capterra.com/p/76735/Schedulefly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Schedulefly Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews NL Nick L General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Trading, adding, and adjusting shifts can be done incredibly quickly. And for all of the things you can do with it, it is incredibly affordable.“ June 22, 2026 ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side.“ March 26, 2026 ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “You cannot beat the value for this product when it comes to price per employee and included features. “ March 26, 2026 CR Chris R General ManageFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Only con I had is the attachments into FlyNotes would not work sometimes.“ June 25, 2026 CS Christopher S ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “As a hospitality veteran of twenty years I can honestly say this is the very best scheduling platform out there.“ May 23, 2026 Jennifer C. N CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It is not as robust as some other systems - does not have built-in POS integration.“ August 15, 2024 CS Christopher S ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I was able to teach myself every feature easily.“ May 23, 2026 EP Erica P ManagerRestaurants, 501 - 1,000 employeesUsed the software for: More than 2 years. “Not everyone has their notifications on so it’s not as effective as it should be.“ March 31, 2024 ## Showing most helpful reviews Showing 1-25 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Donny B. Founder Food & Beverages Used the software for: 2+ years ### "Lolabeans Founder" April 24, 2026 5.0 Pros Using Schedule Fly has been such a great experience. My young team loves it and I have never received a call asking me how to trouble shoot an issue. It just does what you need it to do. If you own restaurant you know how much you appreciate the people and software that solve problems for you and do not create extra work. I highly recommend!!! Cons nothing. Review Source Response from Schedulefly April 29, 2026 Man you're so awesome to give us such a kind review, Donny! Appreciate you and your team very much. Really proud to serve you, love your story, stoked to see y'all grow! DN Danica N. Director of Food and Beverage Hospitality Used the software for: 2+ years ### "Schedulefly Rocks" January 6, 2025 5.0 I have used Schedulefly in many restaurants over the years and prefer it over any scheduling platform Pros Ease of use, "big picture" view of schedule while building Cons None, I don't have any big concerns with the program. The only feedback I would give is that the site tends to time out often and I have to sign in multiple times Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Cost/ ease of use. Employees did not want to pay for the HS app Review Source Response from Schedulefly January 7, 2025 Thanks so much for the great review, Danica! We're proud to serve y'all. I'm your guy if you ever need anything. Cell is 704-906-2031 ML Melisa L. Assistant Manager Food & Beverages Used the software for: 2+ years ### "Simple and Functional" December 19, 2022 4.0 Schedulefly was simple to use. It has a lot of the perks that other scheduling platforms charge for built into the transparent pricing. It is a handy scheduling platform, although I do wish it was a little more aesthetically pleasing. Pros I really liked the transparent pricing. I like that all the bells and whistles that other companies charge for are included at the flat rate. It was easy to build schedules, different roles, add team-members, and communicate with the whole team. Overall a great and easy to use product. Cons Schedulefly prides itself on its simple interface and the 'no need' for an app. I do find this to be a miss for my team. Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones. Review Source Response from Schedulefly December 23, 2022 Thanks for the review, Melisa, and thank you for the opportunity to serve you and your team! Hit my cell any time I can do anything for you. Wil, Co-Owner, Schedulefly. 704-906-2031. ML Michelle L. Operations Restaurants Used the software for: 2+ years ### "Definitely recommend" October 22, 2025 5.0 Schedulefly is so great! We've been using it at our high volume restaurant for 10+ years. Whenever we need help with something (which is not often due to how easy the website is to use) the Schedulefly team gets back to us super quickly. I highly recommend! Pros It's SO easy to use! We have a lot of management that might not be the best with computers and they can use Scheduleflyeasily. Cons I wish there was an app for staff and management. The design of the platform is a little dated looking but that doesn't really matter. Review Source Response from Schedulefly October 30, 2025 Thanks so much for the review, Michelle! Y'all are awesome and we're proud to serve you. We do have an app, head on over to the App Store. It's free! Also, we're in the process of modernizing that design. Stay tuned....  and hit my cell any time you need anything. 704-906-2031. - Wil, Proprietor, Schedulefly  SG Stephanie G. Owner Restaurants Used the software for: 2+ years ### "User Friendly, Cost Effective, Efficient " January 5, 2026 5.0 Overall, we have been very happy using Schedulefly for our business. My partner has used it for his entire career and both management and staff love it. Pros It's user friendly, efficient, simple to use, and makes running this part of the business (scheduling) easy. It's also a great value for the cost. Cons There's nothing I can think of that I don't like about Schedulefly. There may be opportunity for additional features in the future, though. Review Source Response from Schedulefly January 6, 2026 Thank you so much for this awesome review, Stephanie! We appreciate you and your team and we're super proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031 BH Ben H. GM Hospitality Used the software for: 2+ years ### "Bella Monica (Raleigh, N.C) \[sensitive content hidden\] ScheduleFly!!!! " May 7, 2025 5.0 10 our of 5! Hands down!Honestly it helps our team communicate, grow and prosper! With ease!!!! The timesaving on communication, planning and training is crucial! Pros LIFESAVER! I have personally used ScheduleFly for the last decade! Under two restaurants. Bella Monica in Raleigh N.C has so many moving parts. With offsite catering's, Private Dining Events, a huge Award winning wine list; all in Italian, Constant menu changes as well as features. ScheduleFly made it so easy to communicate, educate, train and grow our staffs knowledge on each of these fronts! These tasks would be daunting, time consuming and likely not engaging without the use of ScheduleFly keeping everything in one place and keeping the conversation rolling! \[sensitive content hidden\]! Cons Honestly nothing, all of our team loves it as well. Our FOH crew especially loves the message wall and the ability to quickly pick up shifts that are up for grabs. Making everyones life easier! Review Source SA Scott A. Director of Operations Restaurants Used the software for: 1-2 years ### "Best Schedule Tool Ever" February 18, 2026 5.0 It is very Good and we have really enjoyed using it. The staff is always very helpful when you need them and quick to respond. Pros Simplicity, any other schedule tool I have tried is over complicated and overwhelming to your staff. Cons That it does not incorporate toast payroll. This is not a huge deal, but in a perfect world it would be nice if it did. Review Source Todd G. Owner Restaurants Used the software for: 2+ years ### "Todd Gallinek Schedule Fly Review" March 6, 2025 5.0 It's been amazing. We are currently building more restaurants and will continue to use Schedule Fly for all of our newest ventures. Pros The Simplicity of the product for our team members. We are now up to 10 locations with Schedule Fly and they are our go to for all scheduling needs. Cons Really Nothing. They are great to work with and focus on the customer. We tried a competitor a few years back and were back to Schedule Fly within 3 months. Review Source RS Ryan S. Director of Food and Beverage Hospitality Used the software for: 2+ years ### "Schedulefly is great!" May 28, 2025 5.0 My over all experience with schedulefly is a 10 out of 10! If it was not brand standard to go to new platform, I would continue to use! Pros How user friendly it is, and all tools needed to set staff up for success, also extremely easy to add new employee's takes about 1 minute Cons I don 't have any cons for schedulefly, I have used for years at many properties it is definitely my go to! Review Source SP Sage P. Dock Hand Maritime Used the software for: 1-2 years ### "FDM review of Schedulefly" May 30, 2025 5.0 Our experience with schedulefly has been nothing but positive. The various tools provided for scheduling make it a simple task! Pros Schedulefly is a very valuable tool to us, we love being able to adequately schedule our staff while also ensuring their requested time off is met. Cons There's nothing that we do not like about schedulefly. It's a great tool for scheduling our staff members here. Review Source EB Emily B. Server Food & Beverages Used the software for: 2+ years ### "Please Support This Company!!" January 4, 2022 5.0 It’s perfection, but that’s not all. They are currently going through a random ware attack and I called to give them well wishes. The literal face of the company called me back to personally thank me in the most genuine way and I was in tears afterwards. Please support good hearted people like this! Pros I love everything about it. It’s reliable and easy to use. Not to mention, their team is some of the most kind hearted people I’ve had the pleasure of talking to. Cons Literally nothing. This software is perfect Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) ScheduleFly is cheaper, more reliable, and you can see the entire staff list for the day. This is super helpful for knowing which manger will be in duty in the event you need to contact them. Review Source CD Chris D. owner Hospitality Used the software for: 2+ years ### "Reliable, Simple, and Effective Software for Humans." December 11, 2024 5.0 Pros I have used Schedulefly multiple times in different cafes I have managed. The consistency, reliability, simplicity, and ease of use made me a fan and now I recommend them to all my consulting clients. Cons Nothing really comes to mind to be honest. Review Source Response from Schedulefly December 24, 2024 Thanks so much for the awesome review, Chris! Appreciate your business. We're proud to serve you and your crew. Hit my cell any time I can do anything for you 704-906-2031 EW Edward W. CEO Food Production Used the software for: Less than 6 months ### "Review 4/7/2025" April 7, 2025 5.0 10/10. i think its the cheapest and best option Pros The customer service is very personalized. Cons not much i think its great, i recommend to my friends. Review Source MA Maria A. Manager Hospitality Used the software for: 1-2 years ### "Great tool for restaurants" October 13, 2024 5.0 Pros Accessibility: The platform is easy to access from various devices, making it convenient for both staff and management. Intuitive Interface: The app is user-friendly and straightforward, allowing for quick navigation and efficient scheduling. Cons Distribution Confusion: When working on the schedule for the upcoming week, it does not automatically distribute that new week. If you’re not careful, it may distribute the current week instead. There’s no warning message to alert you that you’re distributing the existing schedule, which can lead to confusion. Review Source Response from Schedulefly October 22, 2024 Love it, thanks Maria! Great point and thank you for the excellent feedback. Hit my cell any time, I'm your guy any time you need anything. 704-906-2031.  FA Frederick A. Area Director Restaurants Used the software for: 2+ years ### "Soulshine Pizza" September 30, 2024 5.0 I have used this platform for 10+years. Its been awesome. Pros Ease of use and professionalism. The entire platform is awesome. Cons Merging of accounts when opwrating more that one location is not the easiest to merge. However they have always taken care of it in a timely manner. Review Source Response from Schedulefly October 4, 2024 Thanks so much for the awesome review! We're proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031 BM Bobby M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Fan of Schedulefly" October 3, 2024 5.0 Great service and works really well. Affordable! Pros The simplicity, ease of use, customer service is incredible! Cons Few integrations but I don't care about that. Review Source DO Dave O. human resource manager Food & Beverages Used the software for: 2+ years ### "Simply Amazing!" January 17, 2019 5.0 We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team! Pros Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager. Cons Honestly, I haven't found an issue with the service Review Source SK Seth K. Regional Manager Restaurants Used the software for: 2+ years ### "Schedulefly" June 3, 2024 5.0 Pros Easy to use. Had multiple stores and roughly 100 plus employees, to see all of their request's offs and schedules at a click of a button was great. Cons Working on a mobile version, something with more access on phones. Review Source Response from Schedulefly June 10, 2024 That's awesome, Seth. Thank you very much for the review!  - Wil, Co-owner, Schedulefly 704-906-2031 (cell) EP Erica P. Manager Restaurants Used the software for: 2+ years ### "Best scheduling app" March 31, 2024 5.0 Pros It’s easy to use and navigate. I like the function that allows you to add notes to the top of each day with color coding Cons Sending out messages to staff. Not everyone has their notifications on so it’s not as effective as it should be. Review Source Response from Schedulefly April 9, 2024 Thanks Erica, we really appreciate you taking the time to post this awesome review. Super proud to serve y'all!! - Wil Leigh L. project manager Building Materials Used the software for: 2+ years ### "By far the best I have ever used...." November 5, 2018 5.0 You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently. Pros Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team. Cons The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame. Review Source KT Kiersten T. Owner Restaurants Used the software for: 2+ years ### "We schedule between 55 and 60 employees each week and schedulefly has enabled us to com" July 13, 2018 5.0 Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team. Pros We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team. Cons Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for. Review Source Anastacia C. Executive Assistant Food & Beverages Used the software for: 2+ years ### "Easy and Simple program for scheduling " April 19, 2019 4.0 Schedulefly allows the entire team to see their schedule and know which of their coworkers are working. It helps when you are trying to find shift trades to see who is working when and who might be able to take your shift. Its clean and straight forward, making it easy to learn quickly. Pros Its very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift. Cons There are not a ton of different features for Schedulefly, but as an employee, it fits my needs. Review Source Luke D. General Manager Restaurants Used the software for: 1-2 years ### "Employee Scheduling software for a budget that works" April 27, 2019 4.0 For bottom dollar, it is a very good option. Much better than paper and pencil. Solid communication platform for staff too. Great entry level for someone with minimal needs Pros Very easy to use for managers and staff. Scheduling and budgeting simple but effective. Minimal set up Cons Internet worked fine for it. No app available which isn’t a deal breaker but at the time website was not optimized for mobile browsing Review Source VD Vanessa D. General Manager Hospitality Used the software for: 2+ years ### "Schedulefly" January 13, 2023 4.0 Pros Once you get the hang of it, it is a great tool for forecasting and making efficient schedules Cons Getting to know the layout of the software was my only con but once I was familiar it was easy to use Review Source Response from Schedulefly January 17, 2023 Thnk you for taking the time to write a review, Vanessa! If you every need anything, I can be reached at wbrawley@schedulefly.com. - Wil, Co-Owner, Schedulefly Rachel G. Office Assistant Used the software for: 6-12 months ### "Great program with mobile app and free trial option" April 9, 2018 5.0 Pros This program seems to have a lot more bells and whistles than a lot of other scheduling apps. I was impressed from the start. They also offer a free trial! Cons The pricing is a bit expensive but you do get more features for the cost. To be an administrator with this software can be time-consuming as you learn all of the bells and whistles at first. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.