--- title: "Schedulefly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Schedulefly the right Employee Scheduling solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76735/Schedulefly/reviews/" page_type: "reviews" language: "en" --- Schedulefly 4.8 (140) [View alternatives](https://www.capterra.com/p/76735/Schedulefly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Schedulefly Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NL Nick L General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Trading, adding, and adjusting shifts can be done incredibly quickly. And for all of the things you can do with it, it is incredibly affordable.“ June 22, 2026 Rick D COORestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “If you need something that is going to integrate with your payroll or POS then this product may not work for you.“ July 21, 2026 ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “You cannot beat the value for this product when it comes to price per employee and included features. “ March 26, 2026 ML Melisa L General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side.“ March 26, 2026 Rick D COORestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has all the features you need for easy scheduling without a bunch of clutter.“ July 21, 2026 CR Chris R General ManageFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Only con I had is the attachments into FlyNotes would not work sometimes.“ June 25, 2026 NL Nick L General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “I like the simplicity of it combined with all of the functions you can do.“ June 22, 2026 Jennifer C. N CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It is not as robust as some other systems - does not have built-in POS integration.“ August 15, 2024 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Donny B. Founder Food & Beverages Used the software for: 2+ years ### "Lolabeans Founder" April 24, 2026 5.0 Pros Using Schedule Fly has been such a great experience. My young team loves it and I have never received a call asking me how to trouble shoot an issue. It just does what you need it to do. If you own restaurant you know how much you appreciate the people and software that solve problems for you and do not create extra work. I highly recommend!!! Cons nothing. Review Source Response from Schedulefly April 29, 2026 Man you're so awesome to give us such a kind review, Donny! Appreciate you and your team very much. Really proud to serve you, love your story, stoked to see y'all grow! AF Ari F. Owner and Operator Restaurants Used the software for: 2+ years ### "Fantastic scheduling software for restaurant owners" June 2, 2026 5.0 A+ experience. Nothing bad to say. This software is crucial to my business. I appreciate the customer service, the flexibility of the software, and how they truly understand the needs of restaurant owners. Pros Scheduling is a BEAST and Schedulefly has all the features restaurants need. They truly know their customer and their pain points. I have worked with this platform for years and they are crucial to my success across multiple locations with myriad staff members who come and go, and changing shift needs. Support is super responsive and personal. HIGHLY RECOMMENDED FOR ALL RESTAURANT OWNERS!!!! Cons I wish I could integrate with my POS provider. That would be a dream. Schedulefly - any plans for that type of implementation any time soon? Review Source Response from Schedulefly June 5, 2026 Thanks for the great review, Ari! We are proud to serve you and your team. Hit my cell 704-906-2031 and let's talk POS integration. - Wil ML Melisa L. Assistant Manager Food & Beverages Used the software for: 2+ years ### "Simple and Functional" December 19, 2022 4.0 Schedulefly was simple to use. It has a lot of the perks that other scheduling platforms charge for built into the transparent pricing. It is a handy scheduling platform, although I do wish it was a little more aesthetically pleasing. Pros I really liked the transparent pricing. I like that all the bells and whistles that other companies charge for are included at the flat rate. It was easy to build schedules, different roles, add team-members, and communicate with the whole team. Overall a great and easy to use product. Cons Schedulefly prides itself on its simple interface and the 'no need' for an app. I do find this to be a miss for my team. Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones. Review Source Response from Schedulefly December 23, 2022 Thanks for the review, Melisa, and thank you for the opportunity to serve you and your team! Hit my cell any time I can do anything for you. Wil, Co-Owner, Schedulefly. 704-906-2031. NL Nick L. General Manager Restaurants Used the software for: 2+ years ### "10 years, 0 issues" June 22, 2026 5.0 We have used Schedulefly for over 10 years now and have never once had an issue. It was and is so easy to learn and teach staff how to use. I like the simplicity of it combined with all of the functions you can do. I would, and have, recommend this to anyone looking for a great scheduling app/website. Pros It's incredibly easy to use and a great space to share information to everyone. Trading, adding, and adjusting shifts can be done incredibly quickly. And for all of the things you can do with it, it is incredibly affordable. Cons I really do not have any cons that I can think of. We have never had an issue once and the only time we had a questions I received a call less than 15 minutes after inquiring. Review Source ML Michelle L. Operations Restaurants Used the software for: 2+ years ### "Definitely recommend" October 22, 2025 5.0 Schedulefly is so great! We've been using it at our high volume restaurant for 10+ years. Whenever we need help with something (which is not often due to how easy the website is to use) the Schedulefly team gets back to us super quickly. I highly recommend! Pros It's SO easy to use! We have a lot of management that might not be the best with computers and they can use Scheduleflyeasily. Cons I wish there was an app for staff and management. The design of the platform is a little dated looking but that doesn't really matter. Review Source Response from Schedulefly October 30, 2025 Thanks so much for the review, Michelle! Y'all are awesome and we're proud to serve you. We do have an app, head on over to the App Store. It's free! Also, we're in the process of modernizing that design. Stay tuned....  and hit my cell any time you need anything. 704-906-2031. - Wil, Proprietor, Schedulefly  CR Chris R. General Manage Food & Beverages Used the software for: 1-2 years ### "Heavily recommend ScheduleFly!" June 25, 2026 5.0 I like it. I used to use it at Wichita Country Club and thought it was a great tool. We tried it at my current club but we are not big enough yet to utilize schedulefly to its full potential! Pros User friendly. Helps with organization, team communication. The scheduling system is very user friendly and it's cost efficient! Cons Only con I had is the attachments into FlyNotes would not work sometimes. So I would recommend figuring that out for future clients. Review Source SG Stephanie G. Owner Restaurants Used the software for: 2+ years ### "User Friendly, Cost Effective, Efficient " January 5, 2026 5.0 Overall, we have been very happy using Schedulefly for our business. My partner has used it for his entire career and both management and staff love it. Pros It's user friendly, efficient, simple to use, and makes running this part of the business (scheduling) easy. It's also a great value for the cost. Cons There's nothing I can think of that I don't like about Schedulefly. There may be opportunity for additional features in the future, though. Review Source Response from Schedulefly January 6, 2026 Thank you so much for this awesome review, Stephanie! We appreciate you and your team and we're super proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031 BH Ben H. GM Hospitality Used the software for: 2+ years ### "Bella Monica (Raleigh, N.C) \[sensitive content hidden\] ScheduleFly!!!! " May 7, 2025 5.0 10 our of 5! Hands down!Honestly it helps our team communicate, grow and prosper! With ease!!!! The timesaving on communication, planning and training is crucial! Pros LIFESAVER! I have personally used ScheduleFly for the last decade! Under two restaurants. Bella Monica in Raleigh N.C has so many moving parts. With offsite catering's, Private Dining Events, a huge Award winning wine list; all in Italian, Constant menu changes as well as features. ScheduleFly made it so easy to communicate, educate, train and grow our staffs knowledge on each of these fronts! These tasks would be daunting, time consuming and likely not engaging without the use of ScheduleFly keeping everything in one place and keeping the conversation rolling! \[sensitive content hidden\]! Cons Honestly nothing, all of our team loves it as well. Our FOH crew especially loves the message wall and the ability to quickly pick up shifts that are up for grabs. Making everyones life easier! Review Source SA Scott A. Director of Operations Restaurants Used the software for: 1-2 years ### "Best Schedule Tool Ever" February 18, 2026 5.0 It is very Good and we have really enjoyed using it. The staff is always very helpful when you need them and quick to respond. Pros Simplicity, any other schedule tool I have tried is over complicated and overwhelming to your staff. Cons That it does not incorporate toast payroll. This is not a huge deal, but in a perfect world it would be nice if it did. Review Source Todd G. Owner Restaurants Used the software for: 2+ years ### "Todd Gallinek Schedule Fly Review" March 6, 2025 5.0 It's been amazing. We are currently building more restaurants and will continue to use Schedule Fly for all of our newest ventures. Pros The Simplicity of the product for our team members. We are now up to 10 locations with Schedule Fly and they are our go to for all scheduling needs. Cons Really Nothing. They are great to work with and focus on the customer. We tried a competitor a few years back and were back to Schedule Fly within 3 months. Review Source MH Maureen H. General Manager Restaurants Used the software for: 2+ years ### "Positive feedback " August 23, 2024 5.0 Pros I think it is really user friendly. I have used HotSchedules before and I think it’s much easier to create a schedule with your platform. Cons I wish it would alert to overtime or give the hours an employee is already scheduled when someone is trying to pick up a shift. Alternatives considered [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing Schedulefly Too many bugs with HotSchedules. Everyone was already familiar with navigating SF. Review Source Response from Schedulefly August 30, 2024 Maureen, THANK YOU! Great review and thank you for your business. Give me a buzz, we have you covered on both of those cons. - Wil 704-906-2031 PB Price B. President Restaurants Used the software for: 2+ years ### "Schedulefly Is Amazing" February 12, 2025 5.0 Our teams have used Schedulefly since 2009 and everyone loves its functionality. Pros Ease of use from management team to team members Cons There isn't anything that we don't like other than it does not interface with Toast. Review Source Response from Schedulefly February 18, 2025 Thanks Price! 16 years of serving y'all has been our pleasure. We really appreciate the opportunity. CD Chris D. owner Hospitality Used the software for: 2+ years ### "Reliable, Simple, and Effective Software for Humans." December 11, 2024 5.0 Pros I have used Schedulefly multiple times in different cafes I have managed. The consistency, reliability, simplicity, and ease of use made me a fan and now I recommend them to all my consulting clients. Cons Nothing really comes to mind to be honest. Review Source Response from Schedulefly December 24, 2024 Thanks so much for the awesome review, Chris! Appreciate your business. We're proud to serve you and your crew. Hit my cell any time I can do anything for you 704-906-2031 CD Chelsea D. General Manager Food & Beverages Used the software for: 2+ years ### "Love Schedulefly!" October 25, 2024 5.0 Schedulefly is easy to use and has very personal customer support! \[sensitive content hidden\] is awesome! You actually get a real person whenever you have questions or need help. Pros Schedulefly is straight forward and easy to use! This was the first scheduling program we ever used at Smokin’ Dave’s BBQ. It was very easy to set up. \[sensitive content hidden\] was extremely attentive and helpful! Cons I enjoyed all aspects of Schedulefly. Some employees wished there was an app, but it’s easy to download to the Home Screen and use as an app. Review Source Response from Schedulefly November 5, 2024 Thanks Chelsea! Y'all are awesome, and we've always appreciated you and your crew at Smokin' Dave's. Hit my cell any time, always happy to help. 704-906-2031.  MA Maria A. Manager Hospitality Used the software for: 1-2 years ### "Great tool for restaurants" October 13, 2024 5.0 Pros Accessibility: The platform is easy to access from various devices, making it convenient for both staff and management. Intuitive Interface: The app is user-friendly and straightforward, allowing for quick navigation and efficient scheduling. Cons Distribution Confusion: When working on the schedule for the upcoming week, it does not automatically distribute that new week. If you’re not careful, it may distribute the current week instead. There’s no warning message to alert you that you’re distributing the existing schedule, which can lead to confusion. Review Source Response from Schedulefly October 22, 2024 Love it, thanks Maria! Great point and thank you for the excellent feedback. Hit my cell any time, I'm your guy any time you need anything. 704-906-2031.  MT Michael T. Partnerships Accounting Used the software for: 6-12 months ### "ScheduleFly Review" September 25, 2024 5.0 Amazing customer service. Operate the way a business should. Cares about their clients. Pros Easy and efficient to use for both managers and employees. Cons No API feeds, but not a huge deal for our business. Review Source Response from Schedulefly September 30, 2024 Awesome, thanks Michael! Appreciate you taking the time to write this review. Hit my cell any time I can do anything for you. Wil 704-906-2031 DO Dave O. human resource manager Food & Beverages Used the software for: 2+ years ### "Simply Amazing!" January 17, 2019 5.0 We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team! Pros Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager. Cons Honestly, I haven't found an issue with the service Review Source BC Brian C. Director of Operations Hospitality Used the software for: 2+ years ### "Fantastic Scheduling Software" March 30, 2024 5.0 Pros Besides the great guys that run the company, it is very user friendly. The customer service is 2nd to none. Cons Might not have as many bells and whistles as other scheduling software but that's another pro in my opinion. The ease of use is great. Review Source Response from Schedulefly April 9, 2024 Thanks Brian for taking the time to write a review. We appreciate you and your whole crew. As I've told you we think you have one of the best-run restaurant groups in the country, hands down! We believe "less is more" so thank you for using the "Con section to highlight that premise.  JS Jon S. Owner and Founder Hospitality Used the software for: 6-12 months ### "Schedulefly - The Best, most simple to use, well supported piece of scheduling software there is! " October 18, 2022 5.0 Incredible! Pros There is support from the actual \[SENSITIVE CONTENT\] of the company and their commitment to helping the service industry, it's employees, managers, and owners succeed. Between podcasts about the industry, calls from the \[SENSITIVE CONTENT\] to check in on us as customers, and a genuine concern for our wellbeing, there's something very special at work with these guys. The support is lighting fast. The program is kept simple for a reason. The reason keeps it up and working and very easy to trouble shoot. Cons I am biased. I love schedulefly and the culture of the company. So I am N/A to this question. Software doesn't integrate with other software but that's what keeps it running and reliable ALL the time! Review Source EP Erica P. Manager Restaurants Used the software for: 2+ years ### "Best scheduling app" March 31, 2024 5.0 Pros It’s easy to use and navigate. I like the function that allows you to add notes to the top of each day with color coding Cons Sending out messages to staff. Not everyone has their notifications on so it’s not as effective as it should be. Review Source Response from Schedulefly April 9, 2024 Thanks Erica, we really appreciate you taking the time to post this awesome review. Super proud to serve y'all!! - Wil Leigh L. project manager Building Materials Used the software for: 2+ years ### "By far the best I have ever used...." November 5, 2018 5.0 You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently. Pros Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team. Cons The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame. Review Source KT Kiersten T. Owner Restaurants Used the software for: 2+ years ### "We schedule between 55 and 60 employees each week and schedulefly has enabled us to com" July 13, 2018 5.0 Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team. Pros We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team. Cons Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for. Review Source Anastacia C. Executive Assistant Food & Beverages Used the software for: 2+ years ### "Easy and Simple program for scheduling " April 19, 2019 4.0 Schedulefly allows the entire team to see their schedule and know which of their coworkers are working. It helps when you are trying to find shift trades to see who is working when and who might be able to take your shift. Its clean and straight forward, making it easy to learn quickly. Pros Its very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift. Cons There are not a ton of different features for Schedulefly, but as an employee, it fits my needs. Review Source Luke D. General Manager Restaurants Used the software for: 1-2 years ### "Employee Scheduling software for a budget that works" April 27, 2019 4.0 For bottom dollar, it is a very good option. Much better than paper and pencil. Solid communication platform for staff too. Great entry level for someone with minimal needs Pros Very easy to use for managers and staff. Scheduling and budgeting simple but effective. Minimal set up Cons Internet worked fine for it. No app available which isn’t a deal breaker but at the time website was not optimized for mobile browsing Review Source VD Vanessa D. General Manager Hospitality Used the software for: 2+ years ### "Schedulefly" January 13, 2023 4.0 Pros Once you get the hang of it, it is a great tool for forecasting and making efficient schedules Cons Getting to know the layout of the software was my only con but once I was familiar it was easy to use Review Source Response from Schedulefly January 17, 2023 Thnk you for taking the time to write a review, Vanessa! If you every need anything, I can be reached at wbrawley@schedulefly.com. - Wil, Co-Owner, Schedulefly Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.