---
title: "Schedulefly Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Schedulefly the right Employee Scheduling solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/76735/Schedulefly/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Schedulefly

4.8 (140)

[View alternatives](https://www.capterra.com/p/76735/Schedulefly/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Schedulefly

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

NL

Nick L

General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“Trading, adding, and adjusting shifts can be done incredibly quickly. And for all of the things you can do with it, it is incredibly affordable.“

June 22, 2026

Rick D

COORestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“If you need something that is going to integrate with your payroll or POS then this product may not work for you.“

July 21, 2026

Rick D

COORestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“It has all the features you need for easy scheduling without a bunch of clutter.“

July 21, 2026

CR

Chris R

General ManageFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years.

“Only con I had is the attachments into FlyNotes would not work sometimes.“

June 25, 2026

ML

Melisa L

General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“You cannot beat the value for this product when it comes to price per employee and included features. “

March 26, 2026

ML

Melisa L

General managerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side.“

March 26, 2026

NL

Nick L

General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“I like the simplicity of it combined with all of the functions you can do.“

June 22, 2026

Jennifer C. N

CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is not as robust as some other systems - does not have built-in POS integration.“

August 15, 2024

## Showing most helpful reviews

Showing 1-25 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Donny B.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Lolabeans Founder"

April 24, 2026

5.0

Pros

Using Schedule Fly has been such a great experience. My young team loves it and I have never received a call asking me how to trouble shoot an issue. It just does what you need it to do. If you own restaurant you know how much you appreciate the people and software that solve problems for you and do not create extra work. I highly recommend!!!

Cons

nothing.

Review Source

Response from Schedulefly

April 29, 2026

Man you're so awesome to give us such a kind review, Donny! Appreciate you and your team very much. Really proud to serve you, love your story, stoked to see y'all grow!

AF

Ari F.  
Owner and Operator  
Restaurants  
Used the software for: 2+ years

### "Fantastic scheduling software for restaurant owners"

June 2, 2026

5.0

A+ experience. Nothing bad to say. This software is crucial to my business. I appreciate the customer service, the flexibility of the software, and how they truly understand the needs of restaurant owners.

Pros

Scheduling is a BEAST and Schedulefly has all the features restaurants need. They truly know their customer and their pain points. I have worked with this platform for years and they are crucial to my success across multiple locations with myriad staff members who come and go, and changing shift needs. Support is super responsive and personal. HIGHLY RECOMMENDED FOR ALL RESTAURANT OWNERS!!!!

Cons

I wish I could integrate with my POS provider. That would be a dream. Schedulefly - any plans for that type of implementation any time soon?

Review Source

Response from Schedulefly

June 5, 2026

Thanks for the great review, Ari! We are proud to serve you and your team. Hit my cell 704-906-2031 and let's talk POS integration. - Wil

ML

Melisa L.  
Assistant Manager  
Food & Beverages  
Used the software for: 2+ years

### "Simple and Functional"

December 19, 2022

4.0

Schedulefly was simple to use. It has a lot of the perks that other scheduling platforms charge for built into the transparent pricing. It is a handy scheduling platform, although I do wish it was a little more aesthetically pleasing.

Pros

I really liked the transparent pricing. I like that all the bells and whistles that other companies charge for are included at the flat rate. It was easy to build schedules, different roles, add team-members, and communicate with the whole team. Overall a great and easy to use product.

Cons

Schedulefly prides itself on its simple interface and the 'no need' for an app. I do find this to be a miss for my team. Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones.

Review Source

Response from Schedulefly

December 23, 2022

Thanks for the review, Melisa, and thank you for the opportunity to serve you and your team! Hit my cell any time I can do anything for you. Wil, Co-Owner, Schedulefly. 704-906-2031.

CR

Chris R.  
General Manage  
Food & Beverages  
Used the software for: 1-2 years

### "Heavily recommend ScheduleFly!"

June 25, 2026

5.0

I like it. I used to use it at Wichita Country Club and thought it was a great tool. We tried it at my current club but we are not big enough yet to utilize schedulefly to its full potential!

Pros

User friendly. Helps with organization, team communication. The scheduling system is very user friendly and it's cost efficient!

Cons

Only con I had is the attachments into FlyNotes would not work sometimes. So I would recommend figuring that out for future clients.

Review Source

ML

Michelle L.  
Operations  
Restaurants  
Used the software for: 2+ years

### "Definitely recommend"

October 22, 2025

5.0

Schedulefly is so great! We've been using it at our high volume restaurant for 10+ years. Whenever we need help with something (which is not often due to how easy the website is to use) the Schedulefly team gets back to us super quickly. I highly recommend!

Pros

It's SO easy to use! We have a lot of management that might not be the best with computers and they can use Scheduleflyeasily.

Cons

I wish there was an app for staff and management. The design of the platform is a little dated looking but that doesn't really matter.

Review Source

Response from Schedulefly

October 30, 2025

Thanks so much for the review, Michelle! Y'all are awesome and we're proud to serve you. We do have an app, head on over to the App Store. It's free! Also, we're in the process of modernizing that design. Stay tuned.... &nbsp;and hit my cell any time you need anything. 704-906-2031. - Wil, Proprietor, Schedulefly&nbsp;

SG

Stephanie G.  
Owner  
Restaurants  
Used the software for: 2+ years

### "User Friendly, Cost Effective, Efficient "

January 5, 2026

5.0

Overall, we have been very happy using Schedulefly for our business. My partner has used it for his entire career and both management and staff love it.

Pros

It's user friendly, efficient, simple to use, and makes running this part of the business (scheduling) easy. It's also a great value for the cost.

Cons

There's nothing I can think of that I don't like about Schedulefly. There may be opportunity for additional features in the future, though.

Review Source

Response from Schedulefly

January 6, 2026

Thank you so much for this awesome review, Stephanie! We appreciate you and your team and we're super proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031

BH

Ben H.  
GM  
Hospitality  
Used the software for: 2+ years

### "Bella Monica (Raleigh, N.C) \[sensitive content hidden\] ScheduleFly!!!! "

May 7, 2025

5.0

10 our of 5! Hands down!Honestly it helps our team communicate, grow and prosper! With ease!!!! The timesaving on communication, planning and training is crucial!

Pros

LIFESAVER! I have personally used ScheduleFly for the last decade! Under two restaurants. Bella Monica in Raleigh N.C has so many moving parts. With offsite catering's, Private Dining Events, a huge Award winning wine list; all in Italian, Constant menu changes as well as features. ScheduleFly made it so easy to communicate, educate, train and grow our staffs knowledge on each of these fronts! These tasks would be daunting, time consuming and likely not engaging without the use of ScheduleFly keeping everything in one place and keeping the conversation rolling! \[sensitive content hidden\]!

Cons

Honestly nothing, all of our team loves it as well. Our FOH crew especially loves the message wall and the ability to quickly pick up shifts that are up for grabs. Making everyones life easier!

Review Source

SA

Scott A.  
Director of Operations  
Restaurants  
Used the software for: 1-2 years

### "Best Schedule Tool Ever"

February 18, 2026

5.0

It is very Good and we have really enjoyed using it. The staff is always very helpful when you need them and quick to respond.

Pros

Simplicity, any other schedule tool I have tried is over complicated and overwhelming to your staff.

Cons

That it does not incorporate toast payroll. This is not a huge deal, but in a perfect world it would be nice if it did.

Review Source

RS

Ryan S.  
Director of Food and Beverage  
Hospitality  
Used the software for: 2+ years

### "Schedulefly is great!"

May 28, 2025

5.0

My over all experience with schedulefly is a 10 out of 10! If it was not brand standard to go to new platform, I would continue to use!

Pros

How user friendly it is, and all tools needed to set staff up for success, also extremely easy to add new employee's takes about 1 minute

Cons

I don 't have any cons for schedulefly, I have used for years at many properties it is definitely my go to!

Review Source

SP

Sage P.  
Dock Hand  
Maritime  
Used the software for: 1-2 years

### "FDM review of Schedulefly"

May 30, 2025

5.0

Our experience with schedulefly has been nothing but positive. The various tools provided for scheduling make it a simple task!

Pros

Schedulefly is a very valuable tool to us, we love being able to adequately schedule our staff while also ensuring their requested time off is met.

Cons

There's nothing that we do not like about schedulefly. It's a great tool for scheduling our staff members here.

Review Source

PB

Price B.  
President  
Restaurants  
Used the software for: 2+ years

### "Schedulefly Is Amazing"

February 12, 2025

5.0

Our teams have used Schedulefly since 2009 and everyone loves its functionality.

Pros

Ease of use from management team to team members

Cons

There isn't anything that we don't like other than it does not interface with Toast.

Review Source

Response from Schedulefly

February 18, 2025

Thanks Price! 16 years of serving y'all has been our pleasure. We really appreciate the opportunity.

CD

Chris D.  
owner  
Hospitality  
Used the software for: 2+ years

### "Reliable, Simple, and Effective Software for Humans."

December 11, 2024

5.0

Pros

I have used Schedulefly multiple times in different cafes I have managed. The consistency, reliability, simplicity, and ease of use made me a fan and now I recommend them to all my consulting clients.

Cons

Nothing really comes to mind to be honest.

Review Source

Response from Schedulefly

December 24, 2024

Thanks so much for the awesome review, Chris! Appreciate your business. We're proud to serve you and your crew. Hit my cell any time I can do anything for you 704-906-2031

BS

Bob S.  
CEO  
Broadcast Media  
Used the software for: 1-2 years

### "Exactly What We Need"

November 20, 2024

5.0

Seamless from the start. Had a few questions early on that were answered immediately. Overall experience is top notch!

Pros

How user friendly it is and impeccable customer service

Cons

I have nothing to say here. No complaints.

Review Source

TW

Tony W.  
CEO  
Restaurants  
Used the software for: 2+ years

### "Taking care of business"

August 13, 2023

5.0

Been using Schedulefly for 7 years and have always been pleased with this program.

Pros

Schedulefly covers every aspect of scheduling for our restaurant locations. We use this app for our current 20 locations and staff of over 300 employees. The app is easy to use and we rarely need to explain the use to our new hires.

Cons

It would be great to implement a job board for current users.

Switched from

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

7 years ago

Review Source

JB

Josh B.  
Marketing & Operations Manager  
Restaurants  
Used the software for: 2+ years

### "Running ScheduleFly in a College Bar"

August 1, 2023

4.0

Pros

Ease of use, simple interface, easy functionality

Cons

At times too simple, and difficult to shift between multiple locations/

Review Source

DL

Dan L.  
President  
Restaurants  
Used the software for: 2+ years

### "Employee Scheduling"

August 2, 2023

5.0

Great, I recommend it to all my friends in the industry.

Pros

Schedulefly has made our lives so much easier when it comes to scheduling. The modern restaurant employee want a flexible schedule. It's not ideal for us, but it helps us attract better employees and we wouldn't be able t manage all the requests without SF. From my end I like being able to login and see who's working so I can manage payroll expense. SF is by far the best scheduling software I've come across in my 20+ years in the restaurant business.

Cons

I can't think of one right now, I will circle back when I do.

Review Source

CM

Christin M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "This is the simplest scheduling tool I've ever used"

July 11, 2024

5.0

Schedulefly was hands down the best and simplest scheduling tool I've used over my 20 years in the food and beverage industry. The tool was simple to learn, easy to train new teammates on and I loved the employee messaging capabilities and our teams did too.

Pros

The customer service \[sensitive content hidden\] and his team provides is the best in the business. They truly care about their customers and are quick to solve any issues (and the issues we experienced were minor to none).

Cons

At the time we were using SF, there was no POS integration but that has since changed.

Review Source

KJ

Kyle J.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "ScheduleFly is the best! "

August 23, 2024

5.0

I've used this product as a General Manager at three different restaurants, some with as many as 70 employees! I'll use it again and again, with no complaints.

Pros

Ease of use, adaptability, customer service!

Cons

There is almost nothing that I would change.

Review Source

Response from Schedulefly

August 29, 2024

What else can we say but THANK YOU for this awesome review, Kyle. We're proud to serve you and I'm your guy if you ever need anything. Hit my cell any time 704-906-2031. - Wil

EP

Erica P.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Best scheduling app"

March 31, 2024

5.0

Pros

It’s easy to use and navigate. I like the function that allows you to add notes to the top of each day with color coding

Cons

Sending out messages to staff. Not everyone has their notifications on so it’s not as effective as it should be.

Review Source

Response from Schedulefly

April 9, 2024

Thanks Erica, we really appreciate you taking the time to post this awesome review. Super proud to serve y'all!! - Wil

Travis T.  
General Manager  
  
Used the software for: 2+ years

### "Solid, thorough, no b.s. frills, quality industry specific program w/ TOP notch customer service."

May 15, 2018

5.0

Already stated. It's good stuff.

Pros

It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.

Cons

Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.

Review Source

CD

Chris D.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Schedulefly is the best product and service on the market!"

August 9, 2023

5.0

Used it for 12 years with no issues,love the product, cost and service

Pros

Ease of use, affordable and excellent customer service (which is rarely needed)

Cons

We have had no downside with this product

Reason for choosing Schedulefly

Wil Brawley

Review Source

JG

John G.  
Owner  
Food Production  
Used the software for: 1-2 years

### "Make your life easier"

April 4, 2024

5.0

Pros

Very user friendly for staff and management.

Cons

Only the fact there is no mobile app - but the desktop version works perfectly fine on any device

Reason for choosing Schedulefly

I already had prior experience with it, and was very pleased with how much easier it made my life, as well as my staff's.

Review Source

Response from Schedulefly

April 10, 2024

Thanks John, appreciate ya my man! Super proud to serve you and your awesome crew.

VR

Verified Reviewer  
Event Management Specialist  
Restaurants  
Used the software for: 1-2 years

### "Best thing that happened to our staff!"

November 29, 2018

5.0

Many in the restaurant industry need a very flexible schedule. This software helps to keep the many shifts trades and crazy schedules straight.

Pros

Staff is able to take shift trades and scheduling into their own hands.

Cons

Software will not allow shift trades less than 24 hours in advance.

Review Source

Response from Schedulefly

December 3, 2018

Thank for the nice review! Shift trades can happen within 24 hours - that's a setting your GM/owner has in place. They can remove the 24-hour block any time.

AP

Ashley P.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "We love Schedulefly!"

October 31, 2018

5.0

Pros

The time I save every day and how easy it is for my employees to view and manage their schedules are the best benefits of using Schedulefly for us. We went from a paper schedule with notes everywhere, sometimes lost in the shuffle, to a schedule that can be accessed and updated at any time, from anywhere, instantly. There is no excuse now for an employee not knowing their schedule or changes to the schedule!

Cons

There really isn't anything I would change. We have been using Schedulefly for more than 6 years and we love it.

Review Source

MT

Michael T.  
Partnerships  
Accounting  
Used the software for: 6-12 months

### "ScheduleFly Review"

September 25, 2024

5.0

Amazing customer service. Operate the way a business should. Cares about their clients.

Pros

Easy and efficient to use for both managers and employees.

Cons

No API feeds, but not a huge deal for our business.

Review Source

Response from Schedulefly

September 30, 2024

Awesome, thanks Michael! Appreciate you taking the time to write this review. Hit my cell any time I can do anything for you. Wil 704-906-2031

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