---
title: "Acquia DAM (Widen) Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Acquia DAM (Widen) Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more."
source_url: "https://www.capterra.com/p/76774/Widen-Collective/"
page_type: "product"
language: "en"
---

# 

 Acquia DAM (Widen) Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Acquia DAM (Widen)

## What is Acquia DAM (Widen)?

A highly configurable metadata schema provides powerful, business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Sync content across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies use Acquia DAM to build a unique 360º view of their product content. Acquia DAM is available standalone or as part of Acquia Digital Experience Platform (DXP).

## What is Acquia DAM (Widen) used for?

[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 323 user reviews

Reviews sentiment

Positive

91%

Neutral

8%

Negative

1%

Pros & cons

Centralized and efficient asset sharing

Intuitive and user-friendly interface

Occasional slow performance issues

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Acquia DAM (Widen)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.acquia.com&name=Acquia DAM \(Widen\))

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Acquia DAM (Widen)

4.4 (323)

VS.

[4.4 (3,037)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (323)

Ease Of Use

4.2 (2,685)

Value For Money

4.6 (129)

Value For Money

4.2 (1,973)

Customer Service

4.6 (301)

Customer Service

4.3 (2,126)

## Acquia DAM (Widen) alternatives

Highest Rated

[4.6 (6,095)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (2,242)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (37)](https://www.capterra.com/p/132576/Screendragon/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Acquia DAM (Widen)

Overview

### What problems does Acquia DAM (Widen) solve?

Acquia DAM (Widen) solves scattered asset storage, duplicate files, outdated brand materials, and slow manual file requests by giving teams one searchable, permission-controlled hub for images, videos, documents, and formats. Marketing, creative, sales, agencies, distributors, and global offices benefit most by self-serving approved content, maintaining brand consistency, and reducing rework.

Answer based on 202 reviews

Overview

### Which roles and teams benefit most from Acquia DAM (Widen)?

Acquia DAM (Widen) is most used by creative teams, marketing departments, and project managers who need centralized asset storage, brand control, and faster content distribution. Designers and photographers manage media libraries, while marketing and sales support teams organize approved assets for campaigns, collateral, and cross-team collaboration.

Answer based on 294 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Acquia DAM (Widen) built for?

Acquia DAM (Widen) is designed for medium-to-large businesses with a marketing focus, with 46% of reviewers from enterprises. It serves manufacturing, consumer products, food and beverage, apparel, healthcare, hospitality, education, and agencies, while reviewer concentration is highest in marketing and advertising at 9%, retail at 7%, and building materials at 5%.

Answer based on 323 reviews

Features and Usability

### What are the key features of Acquia DAM (Widen)?

Acquia DAM (Widen) includes core digital asset management features like a centralized asset library, metadata management, full-text search, bulk uploading, and file sharing. Differentiating capabilities include role-based permissions, rights management, branded portals, file conversion for multiple formats and sizes, and API integrations for pulling assets into other systems.

Answer based on 96 reviews

Integrations

### Which third-party tools and platforms does Acquia DAM (Widen) integrate with?

Acquia DAM (Widen) integrates with over 50 third-party tools, including Adobe Creative Cloud, Adobe Experience Manager, Adobe Workfront, Adobe Commerce, Box, Dropbox, Google Drive, and Canva. Its catalog also includes connections for project management, analytics, PIM, and content platforms such as Asana, Airtable, Akeneo Product Cloud, and Brightcove.

Answer based on 17 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Acquia DAM (Widen)?

Acquia DAM (Widen) is generally quick to onboard for everyday users, with many reviewers saying nontechnical staff, interns, brokers, vendors, and external users learn it with minimal training. It offers in-person training, live online sessions, webinars, documentation, and videos, while admins often need more time for permissions, taxonomy, and configuration.

Answer based on 32 reviews

Getting Started and Support

### What customer support options does Acquia DAM (Widen) offer, and how do users rate the experience?

Acquia DAM (Widen) offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, friendly, and helpful during setup, training, and technical questions. Some mention a learning curve, occasional overly technical guidance, and isolated difficulty getting urgent help.

Answer based on 96 reviews

Security

### How does Acquia DAM (Widen) handle data security and access control?

Acquia DAM (Widen) uses a secure cloud-based environment, role-based permissions, asset groups, and flexible access controls to protect and distribute assets. Users can limit which customers or teams see specific files, while portals support controlled sharing with non-users. Some reviewers say permission settings, privacy features, and password management can be confusing.

Answer based on 30 reviews

User feedback

### What do users think about Acquia DAM (Widen)?

Acquia DAM (Widen) works well for centralizing, searching, and sharing marketing assets across teams and external partners. Marketing departments, creative teams, and enterprise users often value self-service access, metadata search, and responsive support, though some mention a learning curve, confusing permissions, and occasional limits around sharing settings, analytics, or file preparation speed.

Answer based on 87 reviews

## Pros and Cons

Centralized and efficient asset sharing

100% positive reviews out of 41

Most users report asset sharing enables centralized access, streamlined collaboration, and secure distribution across teams and partners.

Occasional slow performance issues

77% negative reviews out of 26

Most users comment performance and speed can be inconsistent, with slow page loads and lag affecting productivity.

Intuitive and user-friendly interface

97% positive reviews out of 33

Most reviewers describe the user interface as intuitive, easy to navigate, and requiring minimal training for adoption.

Comprehensive multimedia management

97% positive reviews out of 32

Most reviewers find image and video management simplifies organizing, accessing, and distributing multimedia assets securely and efficiently.

## Features

AI summary

Based on 3,099 Digital Asset Management reviews

Capterra reviewers point to these as the top features buyers focus on when choosing digital asset management software:

-   **File Management** (**57%** of reviewers rated this feature as critical)
-   **Asset Library** (**47%**)
-   **Document Storage** (**52%**)

Acquia DAM (Widen) supports all three of the features reviewers rank highest: **File Management**, **Asset Library**, and **Document Storage**. Together, these capabilities help businesses keep digital content organized, store files and documents in one place, and make assets easier to find and manage, allowing teams to work more efficiently and maintain better control over brand content.

Document Storage

4.6 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Asset Sharing

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Share access to files and assets with individuals

Search/Filter

3.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access Controls/Permissions

4.3 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

File Sharing

4.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Content Management

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Acquia DAM (Widen) 176 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Artwork Management: Creation, approval, versioning, and distribution of visual assets and designs
- Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
- Asset Library: Storage, organization, sharing with tagging/metadata
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Sharing: Share access to files and assets with individuals
- Audio File Management: Supports audio files
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Backup: Data is backed up automatically to prevent data loss
- Automatic Transcription: Use AI to convert voice into text automatically
- Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Brand Overlay: Branding videos with company logo
- Brand Tracking: Monitor social media posts or web that mention a particular brand
- Bulk Uploading: Upload multiple documents at once
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Creation: Create catalogs of products and/or services
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Categorization/Grouping: Organize and group data or items based on various criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Closed Captions: Process of displaying text on a television, video screen, or other visual display
- CMS Integration: Integration with content management software
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Modeling: Conceptual model of how data items relate to each other
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Asset Management: Manage digital assets
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- eDiscovery: Finding, identifying and collecting information for legal proceedings
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- File Conversion: Convert files to a different format
- File Management: Create, save, and store files
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Filtering: Find & retrieve relevant data or documents
- Forms Management: Store, manage and track all forms in a centralized location
- Fulfillment Distribution: Access a central warehouse of data and files for efficient and controlled distribution of assets
- Full Text Search: Search for specific words or phrases within a document or database
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Image Editing: Edit, touch up, and convert images for publishing
- Image Library: Store and manage images
- Image Recognition: Ability of software to identify an image among other data
- Indexing: Compile and organize data into specific metrics
- Layout & Design: Configure publication's layout before publishing
- Localization Automation: Adapt content to display differently based on viewer location
- Master Record Management: Build a master repository to store entire business data in a categorized fashion
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Multimedia Archiving: Archiving documents of different digital mediums
- Multimedia Support: Supports various file formats
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more
- Natural Language Processing: Process and analyze human language in text or audio form
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Online Catalog: An online catalog of inventory that customers can view
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Prioritization: Arrange tasks based on the level of priority or urgency
- Privacy Options: Allows users to secure content and data for any use.
- Product Catalog: Present a catalog of inventory that customers can view
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Templates: Pre-designed project plans that can be customized
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Publish Scheduling: Control and schedule the publication of content across various channels
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Rights Management: Manage and enforce usage rights and permissions for digital assets
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Social Sharing: Allows businesses to share their videos on social media.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Storage Management: Store items for a designated period of time
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Archiving: Allows the upload and storage of videos within the system
- Video Creation: Create original videos from scratch
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Video Tagging: Allows videos to be tagged with an identifier to enable easier search
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Watermarking: Add a digital mark to show ownership of an image, video, document, etc.
- Website Analytics: Track and analyze information regarding website visitors
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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## Pricing

Value for money

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### Starting price

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Value for money

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Based on 129 reviews

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## Support, customer service and training options

Customer Service

4.6 (301)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (301)

4.6

Based on 301 reviews

## User reviews

Overall rating

4.4

Based on 323 reviews

Filter by rating

5(167)

4(128)

3(25)

2(2)

1(1)

Mentioned topic

Sorted by most recent

Paola A.

Manager

Arts and Crafts

### "It works great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 22, 2023

Pros

The perfect solution to manage all the assets of your business

Cons

Resetting password sometime could be complicate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

fourier M.

logisticien

Import and Export

### "WIDEN pour une meilleur gestion des contenus"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 26, 2023

Pros

Il fournit non seulement une gestion des actifs numériques de classe mondiale et primée, mais il prend également en charge votre mise en œuvre avec un service primé.

Cons

Honnêtement, il serrait difficile de trouve des limite a ce logiciel car son potentiel est énorme. Toutefois le logiciel semble lent et prend du retard lorsque vous voulez qu'il aille vite. Le traitement des fichiers et le défilement des ressources sont les domaines où j'ai le plus remarqué cela.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2023

Fourier, thank you for taking the time to review Acquia DAM (Widen)! We are so glad that you're having a great DAM experience and that implementation went smoothly.

MS

Michelle S.

Executive Assistant / DAM Administrator

Consumer Goods

### "DAM Great Product and The BEST Tech TEAM!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2023

The tech team is THE BEST!!!

Pros

It is a great tool for finding all of our products in one place, easily!

Cons

honestly, cannot say yet and I have been using it for almost 2years

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 1, 2023

Michelle, thank you for taking the time to review Acquia DAM (Widen)! We are so glad you're having a great experience and are finding our customer support team helpful.

TR

Tytiana R.

Freelancer

Marketing and Advertising

### "Wix Goods and Bads "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2022

My overall experience with Widen Collective is that it is very much a good website, and I will continue to use it and show my friends and family about it. It is very helpful when you are first starting off your business

Pros

Wixs simplified proofreader makes it very simple to make an expert site without having to know a codel with many layouts and with very great instructions on how to do so. It is very beginner friendly and help with a lot of small business websites to get started.

Cons

A con is that you cannot change templates once your website is live which i believe you should be able to. Also, it has storage limit on all plans.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Vipin B.

Sr. Creative Designer

Graphic Design

### "Widen is time saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 14, 2022

Overall experience is good

Pros

The function of drag assets from server and link create automatically is very good option we don't need to download the assets

Cons

Some time it takes too much time when drag the images

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lydia M.

Senior Graphic Designer

Environmental Services

### "Great Digital Asset Management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2022

Customer service is top notch and we love the software for every day use. Simple to train employees to use it.

Pros

The searchable option and the ability to organize all of our thousands of assets. As well as the ability to download these assets in different file formats.

Cons

If spelling isn’t accurate in the metadata or search bar, it will not be able to find what you are looking for.

Alternatives considered

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Reasons for choosing Acquia DAM (Widen)

Functionality seemed more smooth and easier to personalize

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeremy B.

Account Executive

Furniture

### "Widen review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 23, 2022

Great tool to distribute assets to my customers.

Pros

Easy to navigate the site and the assets are easy to find and send.

Cons

Search function could be improved. Many of my customers struggle with this.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PR

Phil R.

Residential Market Representative

Building Materials

### "Digital Asset Management at its finest"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 16, 2022

Pros

Easy-to-use, effective platform for a comprehensive review of marketing assets to connect consumers and products.

Cons

Nothing to dislike here. Widen is a consistently effective, intuitive portal for our business partners.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BH

Brandon H.

Sr. Graphic Designer

Building Materials

### "The Best Bang for your Buck"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 16, 2022

My overall experience with Widen has been great. The customer support is always responsive to my needs, and the tool has been a game changer for the marketing team. Widen continually improves the end-user experience, instilling confidence that the program will evolve and get even better with time.

Pros

The marketing team loves the portals, collections, and asset version control.

Cons

The search/filter functionality and the lack of styling on the standard portals.

Reasons for choosing Acquia DAM (Widen)

Widen provided more features at a lower cost compared to Adobe DAM.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FM

Fabio M.

Territory Sales Manager

Chemicals

### "Widen Collective - very satisfied"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 16, 2022

Pros

Product is very easy to use, If i have to send documentation to customer i have just to click on "share" and send the link, avoiding send big attachments by mail. Also search engine is very good!

Cons

At the moment Widen is not integrated with Salesforce, i don't know if is a decision of my Company or if is not possible the integration

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/76774/Widen-Collective/reviews/)

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