# Page 10 | Acquia DAM (Widen) Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Acquia DAM (Widen) the right Digital Asset Management solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76774/Widen-Collective/reviews

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Acquia DAM (Widen)

4.4 (323)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 10 - Reviews of Acquia DAM (Widen)

## Showing most helpful reviews

Showing 226-250 of 323 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Anisha P.  
Sr. Account Executive  
  
Used the software for:

### "Corithian Review"

November 26, 2012

4.0

Good and easy to use

Pros

Good and easy to use

Cons

I have been getting an error when trying to launch, but the rest on teammates are not. The only option I have to contact anyone is to send and email. It would be helpful if a phone number was provided as well since I have no way of knowing the timeframe that I will be contacted in.

Review Source

LH

Lauren H.  
  
  
Used the software for:

### "Widen Collective"

September 29, 2016

5.0

Widen's customer service team is astoundingly helpful . They respond very quickly and answer questions as well as offer examples and solutions for branding our DAM. Widen is constantly innovating new products to further maximize the impact that the DAM is able to have, offering seamless asset delivery.

Pros

Ease of use, all of the other products and services that seamlessly interact with it

Review Source

JB

Jennifer B.  
Marketing Communications  
  
Used the software for:

### "Widen Review"

June 2, 2011

3.0

I would recommend Widen. I would recommend setting up a category structure with assets placed in their correct categories so that users don't have to scroll through tons and tons of assets to find what they are looking for.

Pros

Widen is a great place to store our digital assets. The customer service is great--we get questions answered very quickly!

Cons

The site is very slow.

Review Source

JM

Joshua M.  
Radio Producer  
  
Used the software for:

### "Helps grow your business!"

November 24, 2015

5.0

I have used Widen steadily and increasingly for more than 3 years and my company has a massive inventory with them. We can customize all our features and find our items quickly. The uptime is excellent, the social media sharing and private sharing capabilities for all your assets is top notch. They even have an iPhone app so you can find your files on the go. Would recommend Widen any day of the week.

Review Source

TJ

Talia J.  
Marketing Manager  
  
Used the software for:

### "Great Digital Asset Management Tool!"

November 29, 2012

4.0

Overall this is an amazing tool to use for digital asset management. We would be lost without it in our business. Widen has the best customer service so you will not be dissappointed!

Pros

Easy to use Great sorting/searching capabilities The ability to send collections of photos to others is awesome!

Cons

Sometimes there is a slow lag time when loading pages.

Review Source

JH

Jennifer H.  
  
  
Used the software for:

### "Director of Marketing Operations - oversee marketing automation systems"

October 12, 2016

4.0

We've used three different DAM vendors over 10 years and Widen has proven to be an incomparable partner for us, helping to make sense of data chaos. I'd say that Widen exceeds any expectations in their customer service--they're very responsive and routinely follow up on requests. They have an impressive cadence in system updates, and take customer feedback as the impetus for many of their system changes.

Review Source

TS

Taylor S.  
  
  
Used the software for:

### "Widen is DAM Good!"

November 1, 2016

5.0

Widen Collective has solved many problems for our Marketing Department managing two ski resorts. We are able to categorize photos, search photos and create collections of photos - all functions our old DAM system was not able to do. Not to mention, Widen has awesome customer support; they are there for you to answer any and all questions - if they don't know the answer, they sure will find out for you!

Review Source

SN

Sarah N.  
Sr. Manager Brand Communications  
  
Used the software for:

### "Use Widen Daily!"

November 20, 2012

4.0

We use Widen Daily at Electrolux. Overall, it is a great tool for both our internal team and our external vendors!

Pros

Easy to Use and Cost Effective. Provides almost instant access to all of our digital assets to our internal and external customers around the globe!

Cons

Download time takes a bit longer than anticipated when ordering assets.

Review Source

KB

Kimberly B.  
Marketing manager  
  
Used the software for:

### "Widen collective rating"

November 2, 2010

4.0

I highly recommend this product. User friendly interface and responsive customer service.

Pros

Once the set-up is complete, the system is very easy to use. Allows marketing to monitor and control the brand.

Cons

It took a bit of time to set-up and create our templates, but once the process was in place it was very easy to add new templates.

Review Source

CA

Chad A.  
web content admin  
  
Used the software for:

### "another"

April 14, 2010

5.0

good stuff

Pros

I really like the ease of use once you get used to the admin tools - this was a challenge at first since there was no formal documentation - but the staff at Widen made this a cinch

Cons

Some of the reporting and bulk insert features that I would need are not available from the front end of the application

Review Source

lM

lynn M.  
design  
  
Used the software for:

### "LMattina"

November 24, 2012

5.0

It takes the load off of our server and is safe and secure. Dowloading and uploading is fast and easy to use for all levels.

Pros

Very easy to find select photos, download and upload. Download time is much less than originally thought.

Cons

You have to put in extensive metadata - because of our large library - or else photos are difficult to find

Review Source

SP

Stephanie P.  
Sales & Marketing Administrator  
  
Used the software for:

### "Hekman Review of Widen Software"

November 29, 2010

4.0

I think it is great like it is. I use it continuously during my day. It makes my job so much easier when working with images for presentations etc.

Pros

Easy to use Geared even for the most basic computer user registration process quick User Administration simple to understand.

Cons

Option of "order a CD" should not be available.

Review Source

DC

David C.  
Graphic Artist  
  
Used the software for:

### "Widen Review"

November 21, 2012

4.0

I would eagerly recommend the software to any one who has a busy and active creative department.

Pros

the greatest pros are the ability to customize the software to our needs, the the straight forward design and it range of options.

Cons

Some of the customization in not intuitive and requires help from the Customer Service.

Review Source

TS

Todd S.  
Graphics Manager  
  
Used the software for:

### "Widen Rocks"

November 30, 2010

4.0

I would highly recommend this software suite.

Pros

This software has reduced my daily maintenance workload tremendously and has given me additional time in my work day to be proactive in my job function.

Cons

The initial set up can be tedious based on volume off assets, but certainly worth the undertaking.

Review Source

SN

Sabrina N.  
Marketing Communications Program Manager  
  
Used the software for:

### "Widen tool is a valuable resource"

November 29, 2010

4.0

This is a great tool to allow your users the flexibility to create customized pieces but still maintain some amount of control regarding the overall creative look and feel.

Pros

\- Great team to work with - Competitive pricing to other similar tools - Easy access to a variety of usability reports

Cons

Will not be compatible with IE6.

Review Source

JS

Jim S.  
Sr. Marketing Operations Manager  
  
Used the software for:

### "Strategic marketing asset"

December 9, 2010

5.0

Excellent SaaS offering for handling all of our digital media

Pros

Extremely easy to use with little to no training needed Handles all types of digital assets and conversion types Admin and reporting are first rate

Cons

Sometimes page loading can be slow, which is also due to internal network capacity

Review Source

HH

Hope H.  
Executive Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The onboarding process has been very smooth as our facilitator, has been great."

August 22, 2017

4.0

Too early in the process to tell. We have not yet implemented it.

Pros

I can only speak to the onboarding process as we have not implemented as yet. Widen takes a very thoughtful, step-by-step approach to teaching new users the system. There is constant support available via phone, chat, webinar, video and web content.

Cons

As someone new to this type of system, I have struggled a bit with understanding the myriad fields, categories, and other sections.

Review Source

FN

Forestt N.  
  
  
Used the software for:

### "Widen Collective DAM"

September 19, 2013

5.0

We have been really impressed with the functionality, ease of use and customer service of the Widen DAM Media Collective. The feedback from our internal staff as well as our customers has been really positive. As a Global Admin I really appreciate the in depth meta data searching as well as the the DAM's analytics. I would highly recommend this product.

Review Source

AA

Abena A.  
Miss  
  
Used the software for:

### "I find Widen to be very successful"

November 20, 2012

4.0

Widen is a very useful tool for our business, it makes information transfer really fast and organised and i will highly recommend it

Pros

\-Navigation is very easy. -Customer Service response is very prompt

Cons

It could be overwhelming as Widen has a lot of features but with time, you learn where to go to find what.

Review Source

LB

Lynn B.  
Senior Graphic Designer  
  
Used the software for:

### "Wonderful people to work with!"

September 18, 2013

5.0

We switched from another company to Widen to handle our digital assets as well as some color correction. The DAM site is by far the best we have ever had!! I use it on a daily basis. And the pre-media or color correction that we use is also top-notch. Widen seems to inherently know what I need. It was one of the best moves we made, to switch to Widen.

Review Source

nD

nyomi D.  
  
  
Used the software for:

### "highly recommend widen collective!"

September 29, 2016

5.0

i love using the widen collective! it is very easy to use and the customer service is always very timely and helpful. a huge priority for our business in using an online database is that it is extremely secure. we have very confidential information we need to store and we feel completely comfortable using the widen collective.

Pros

its ease and security

Review Source

BS

Brett S.  
Radio Editor  
  
Used the software for:

### "Widen is Awesome"

September 18, 2013

5.0

I really love Widen. I am relatively new to it but its been so great to be able to access media from my workplace from throughout the years. The best thing is the amount of customizableness(?) that every asset has. My only wish is that sometimes the interface would require less navigation but that the smallest worry ever for me. I really love widen.

Review Source

LK

Lou K.  
Code Enforcement Supervisor  
  
Used the software for:

### "Review of Widen Media Collective"

November 21, 2012

4.0

An excellent product for its intended purpose.

Pros

\-Ease of access -Sorting/Searching capabilities -Ability to send collections of photos to other agencies

Cons

Uploads can be cumbersome. We had to develop a naming convention to make images easier to find (complex file name vs. metadata)

Review Source

GB

Garrett B.  
  
  
Used the software for:

### "Great product"

September 29, 2016

5.0

Widen is so much more than just a storage space to share files. The more I interact with it the more features I discover. There are so many features that you wouldn't think would be incorporated into a site like this. It's well thought out and more importantly it's obvious that they care about the little things that make using the product a breeze.

Review Source

AK

Abby K.  
Marketing Coordinator  
  
Used the software for:

### "Wonderful!"

September 19, 2013

4.0

Pros: Easy to understand Convenient Incredibly useful for our company Cons: Slow download time (could be our connection) Takes a while to transfer a psd into a jpg, tiff, etc. Overall: We love Widen and the overall image of the company. We might even fantasize about how wonderful it would be to work for a cool company like yours. :)

Review Source

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