# Page 5 | Acquia DAM (Widen) Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Acquia DAM (Widen) the right Digital Asset Management solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76774/Widen-Collective/reviews

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Acquia DAM (Widen)

4.4 (323)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 5 - Reviews of Acquia DAM (Widen)

## Showing most helpful reviews

Showing 101-125 of 323 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BK

Brent K.  
Director, Client Strategy  
Information Technology and Services  
Used the software for: 2+ years

### "Forward Thinking DAM with Excellent Integrations"

December 5, 2016

5.0

Widen stays ahead of the industry and offers integrations to the DAM offering that add more value by leveraging other systems for more efficiency and cost savings.

Pros

Customer service support

Cons

Not the lowest price but worth the investment

Review Source

AD

Alyssa D.  
Graphic Designer  
  
Used the software for:

### "Widen Review"

November 30, 2010

4.0

It took me awhile to get use to Widen/ figure out how to use it. I wouldn't exactly call it the most user friendly, but once you start to figure it out there are a lot of options. Sadly it took me loading a lot of images and many hours to finally understand all the possibilities. I really like the search ability and the different viewing options. I like how you can set up the option to approve what images people download and create different roles. That gives us much more control as a company over the branding and imagery that is released.

Pros

\-Roles and Permissions abilities -Category menu is clean and easy to understand -Like how you can quick view the keywords and description of the thumbnails -options for viewing the files

Cons

\- pretty slow - often times the page come up blank when I click an option so I am constantly refreshing, sometimes I even need to log out to get the site to work again -In batch editing I want to be able to add a keyword to multiple pictures without losing what tags I already have -When there is a conflict I want a quick option to delete the new file. There only seems to be a replace option to get rid of the old.

Review Source

MK

Matt K.  
Production Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Product for keeping our partner assets organized."

August 22, 2017

5.0

Helps us keep our ad partners organized, as well as keeping all of our creative assets for the clients in one easy to navigate place.

Pros

Easy to use, bot internally and our advertising partners. The training process of users is very fast and simple. The DAM is a great way to keep all of our advertising assets organized by vendor and client.

Review Source

RR

Raquel R.  
President  
Entertainment  
Used the software for: 2+ years

### "The Rock Agency Review!"

December 8, 2016

5.0

Since implementing the Widen Collective as our Data storage solution, our office's and our business' data transmissions and communications have been infinitely more organized and productive!

Pros

Ease of use.

Review Source

MF

Maribeth F.  
Account Supervisor  
  
Used the software for:

### "Thank you"

November 29, 2010

4.0

Great tool for our organization!

Pros

Mediacollective has greatly reduced the number of hours our design team has spent fulfilling image requests for coworkers in the US and abroad. It is a professional system for our users. The reports are very helpful from an administrator point of view. The customer service team answers our questions and forwards user questions in a short amount of time. Thank you!

Cons

\> Currently, there isn's a way to view thumbnails of an order. > Placing a cap on the number of assets someone can place in one order (no more than 20). > Or deny part of an order without denying the entire order and and placing a new request for the approved assets.

Review Source

Response from Acquia

December 3, 2010

Viewing thumbnails of an order (assets available for download) is presented. Limits can be placed Per Order with a conversion limit per order and Per User with a conversion limit per user that may be reset monthly, quarterly or yearly. Widen is able to show clients how this works within their Collective application. Thank you for the feedback as this contributes to future development initiatives in areas of ease-of-use and intuitiveness.

VR

Verified Reviewer  
Manager, Organizational Development  
Machinery  
Used the software for: 2+ years

### "Perfect tool for managing documents and other resources for easy distribution. "

June 26, 2018

5.0

Pros

Widen easily organizes all documents, videos, and other files in an easy to use online tool. Makes disseminating material easy.

Cons

The layout and user interface are less than desirable. This is one area of weakness that could drastically improve the customer experience.

Review Source

PR

Phil R.  
Residential Market Representative  
Building Materials  
Used the software for: 1-2 years

### "Digital Asset Management at its finest"

August 16, 2022

5.0

Pros

Easy-to-use, effective platform for a comprehensive review of marketing assets to connect consumers and products.

Cons

Nothing to dislike here. Widen is a consistently effective, intuitive portal for our business partners.

Review Source

Paola A.  
Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "It works great"

September 22, 2023

5.0

Pros

The perfect solution to manage all the assets of your business

Cons

Resetting password sometime could be complicate

Review Source

LE

Laura E.  
Data Coordinator  
Furniture  
Used the software for: 2+ years

### "Great"

November 27, 2017

5.0

Easy

Pros

Winden Collective is easy to work in. I am able to apply filters, which is very helpful when looking up something specific.

Review Source

DP

Dean P.  
Senior Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "We have worked with Widen for decades and this is the best Collective yet!"

September 6, 2017

5.0

Efficiency, efficiency and more efficiency!

Pros

We have used many Widen DAM/CMS/Collectives over the decades we have teamed with them and this is, by far, the best. From the simple user interface to the customization that we required, Widen worked tirelessly to make this system exactly what we needed for all of the different marketing genres we work with. Our system needed a lot of content storage, as well as the ability to store thousands of large images. This system accomplishes all of that and more. The hands-on training and live help keeps everything rolling without much of hiccups. A truly great system by a great team.

Cons

The inability to use .csv files. I look forward to seeing what updates this system receives going forward. Outside of that, not much for overall cons.

Review Source

AP

Amanda P.  
Director of Education  
E-Learning  
Used the software for: 1-2 years

### "We couldn't be happier with Widen as our Digital Asset Management System!"

August 29, 2017

5.0

Widen allows us to manage, store, search and share all of our digital assets in one place. With multiple partners across the country and staff spread out across the region, it's makes collaboration so much simpler.

Pros

Simple user interface, unlimited bandwidth, easy to understand billing. Widen offered every feature we had on our must-have list at no additional charge - unlike many of the other companies we looked at. We needed a system to store large images and video which would allow us to share them across locations and with outside partners. Widen also allows us to host videos and stream directly from the collective which makes version control so much easier.

Review Source

AW

Alex W.  
Manager Sales Technology  
  
Used the software for:

### "Painless Implementation and User Friendly"

November 29, 2010

5.0

If you are getting started in a DAM solution and SAAS is your preferred model, take the time to understand the Widen offering.

Pros

From the time I spoke to the first salesperson until the implementation team got me up and running they kept us on track and on time. Their understanding of our needs enabled us to go into production in just a few month with minimal configuration post go live. The interface was simple and training our internal admins was short.Our external consumers were not trained at all and had no problem using the images. The Mass Transit Tool really faciliated getting images off our systems and out to our clients. We were able to move responsibility for uploading and categoring images back to the source, creating great efficiencies. Finally, my IT dept was not burdened with additional tasks and responsibilities, and the cost has been affordable.

Cons

I would have to make something up. Working with Widen has been one of the best vendor experiences I have had to date.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: 6-12 months

### "Great DAM software"

December 18, 2018

5.0

Pros

The initial training for the product is very good; they also offer great support via email and chat

Cons

It is not possible to use .csv files. I cannot think about other issues with the product

Review Source

CF

Caitlyn F.  
Project Coordinator  
  
Used the software for: 1-2 years

### "Great!"

January 17, 2018

4.0

Pros

The customer service is key when I need a question answered right away. I have had the best experience with our widen representative.

Cons

Sometimes I wish it had certain features and functions to make searching easier but I'm still trying to figure out everything.

Review Source

JB

Jeremy B.  
Account Executive  
Furniture  
Used the software for: 2+ years

### "Widen review "

August 23, 2022

4.0

Great tool to distribute assets to my customers.

Pros

Easy to navigate the site and the assets are easy to find and send.

Cons

Search function could be improved. Many of my customers struggle with this.

Review Source

SA

Saranya A.  
IT Business Analyst  
  
Used the software for: 1-2 years

### "Overall easy to use and upload"

August 18, 2017

5.0

Asset management

Pros

1\. Easy to upload 2. Easy to download 3. User friendly 4. Easy to train brokers and vendors 5. DAM good

Cons

There are no cons I have found so far. But I personally feel some features need update and launching new features will help us a lot

Review Source

EM

Ellen M.  
Director, Global Brand  
Information Technology and Services  
Used the software for: 6-12 months

### "I highly recommend them. Widen DAM is very easy to implement and customer support is superb. "

November 27, 2017

5.0

We finally have a companywide DAM that has functionality we need to effectively and efficiently manage our marketing and creative digital assets.

Pros

The Widen DAM software is Intuitive, powerful, and extremely flexible. The implementation process was easy and Widen's support throughout the process made it painless. Overall a great value.

Cons

Since it's SaaS, you have to wait for feature and function upgrades and roll outs. Still a great value.

Review Source

AK

Anthony K.  
Web Administrator  
  
Used the software for:

### "Open up the DAM with Widen."

June 10, 2014

5.0

The company I work for was looking for something to better help manage all of our assets and make them more accessible for the employees. Widen was the solution that we found and they were extremely helpful in the transition. Once we had our assets sent to them and uploaded, we did the admin training with our Widen team member. They made sure to clearly go over everything I was going to need to know and in depth enough to where I had a good grasp on everything. They were knowledgeable in answering any questions I had while explaining it in terms that I was able to understand. After the training was over I was very confident that I would be able to answer any questions that were brought to me. Using Widen has helped the overall workflow and aided in employees getting assets for themselves that previously they had to go through various channels to get. It also is nice that it works as another backup of all of our assets and makes them available to users as long as they have an internet connection. It is easy to use and navigation becomes second nature after getting used to it. I can't think of any cons that I have. They are constantly listening to feedback to help their product evolve.

Review Source

BM

Brian M.  
Digital Technology Manager  
  
Used the software for:

### "You can Win with Widen!"

November 20, 2012

5.0

Widen Enterprises really has a grasp on both Digital Asset Management, as well as how to provide great customer service. We have been walked through everything with great care, and had our client representative hold many demos for us to learn how to use the system. Whenever we request new functionality, we always get great response along with fast turnaround times. I would recommend the Widen DAM as a great solution to any companies' digital asset needs. Thank you Widen!

Pros

Widen's DAM is so easy to use, can be color branded to your organization, and allows for easy access of digital files. Videos load with no problems, and it is so easy to order assets from the system and share them with your colleagues. Widen has walked us along at our own pace the entire way to getting it all set up!

Cons

Widen seems only limited by how ready your organization is to get fully involved with the setup and use of the DAM. So while I have not had any technical issues with the system, you will only get out of the DAM what you put in.

Review Source

BW

Buddy W.  
Project Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Widen Collective is a great tool for managing your digital assets in the cloud"

October 25, 2016

5.0

We are a small, private non-profit organization that uses Widen to store our company and Board-related digital assets. Widen allows us to easily organize, tag, query, upload/download and share these with ease with minimal effort on the administration end. It also provides a scalable and secure cloud-based environment in which to store our assets. We would recommend Widen to other organizations that are looking for a solution to their data asset management storage needs.

Pros

\-Secure -Scalable -Organization of assets

Cons

\-The words on the UI are quite small -It is unclear on how to install the application on a mobile device

Review Source

RS

Richard S.  
Multi-media Specialist  
Real Estate  
Used the software for: 6-12 months

### "Experience, so far, has been very good. I have an excellent implementation specialist at Widen."

August 17, 2017

5.0

Ease of use. Integration with Salesforce. Control of assets. Analytics.

Pros

Very fast. Custom searches, collections, and categories. Customization is good. Being able to whittle down what you want to see is easy once you set it up.

Cons

You can't rename assets on upload. You should have a very specific naming convention so you dont' have conflicts. (but conflicts are easy to resolve.)

Review Source

VR

Verified Reviewer  
Copywriter  
Architecture & Planning  
Used the software for:

### "I am on communications forthis company, I produce a lot of media assets, and this tool stores them."

January 18, 2018

5.0

Pros

It can accommodate a lot of media assets and organized them in a way that is manageable. It is fairly user-friendly.

Cons

Many different departments within our company will need access to this software, and that may require some training, because I don't know if the tool is intuitive enough to just turn them loose on it.

Review Source

RM

Ryan M.  
Visual Designer  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Functional but a little goofy"

October 10, 2019

4.0

Pros

Easy to upload, search, and share images on a team. Versioning is easy too.

Cons

Hard to do advanced searching with filters—they work in kind of a frustrating way that's hard to explain succinctly.

Review Source

AQ

Andrew Q.  
Marketing Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "WidenReview"

September 24, 2019

4.0

Overall it's very easy to navigate and well organized.

Pros

One source for archiving projects with easy access to view them

Cons

Always ask for a reason to download an asset

Review Source

EF

Emily F.  
Assistant Account Executive  
  
Used the software for:

### "Easy to use, lots of customization"

November 23, 2015

5.0

I've been using Widen DAM for one of our agency's clients for about 8 months. The agency actually uses this system for several different clients, but I only focus on one. It is a great tool and a colossal help to not only out team but our client and their teams around the world. From photography, videos, and logos to ads, corporate presentations and entire brand campaigns, Widen keeps things organized and centralized for easy accessibility. I've been starting to use their mobile app more and more. Not only is it great for time when you're out of the office, but I can't count the number of times during in-office meetings its searchability functions have come through to quickly provide help/reference. The negative only issue I've run into so far is learning to correctly utilize all of the different user permission/setting combinations. It's highly customizable, but requires a bit of a learning curve to get the hierarchies figured out. Overall, I'm a huge fan of the program--compared to several different DAMs I've used in the past, Widen is one I hope to continue to use for many projects and years to come!

Review Source

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