# Page 6 | Acquia DAM (Widen) Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Acquia DAM (Widen) the right Digital Asset Management solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76774/Widen-Collective/reviews --- Acquia DAM (Widen) 4.4 (323) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Page 6 - Reviews of Acquia DAM (Widen) ## Showing most helpful reviews Showing 126-150 of 323 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AMR Anne Marie R. Digital Asset Admin Used the software for: ### "Limited functionality and basic features " November 20, 2012 2.0 Limited and basic functionality does not suit needs of large enterprises. Pros Customer Support is friendly and quick to respond. This is especially true when the issue can be solved relatively quickly. Marketing team uses social media tools to create a community of Widen users. Cons More complicated issues are not able to be solved by Widen Support. Instead, I was advised to submit ideas for upgrade for consideration. It has been over 6 months and I still have not had a response. The software is limited in functionality compared to other available DAMs. The interface is not intuitive to basic users without significant training. Collections and collaboration tools are weak to non-existent. Metadata and 'filters' applied to assets once in Widen do not write back into the asset when downloaded. Very little is able to be branded or customized without large additional costs. Review Source AS Amanda S. Web Content Specialist - Web Design Used the software for: ### "Widen Review" November 20, 2012 4.0 I would recommend this tool, it's very flexible and covers all the aspects/features of a good DAM tool. I give widen a 5 out of 5 stars. They also do a nice job with implementing improvements as well as customization if you find you need it. Pros 1\. Can host/stream video - great because widen will generate the embed code right out of the WYSIWYG, making it easy for non-technical users to grab the code. In addition you are keeping the video files (finished and native) in one location and safe, verses living on someones hard drive. 2. Great DAM tool and very easy to use and tech support is accessible when you have questions of a more technical nature. Cons 1\. I would like to see the file sending feature back. It was removed in the latest UI update and was a useful feature. 2. Occasional bugs when any code or UI update is deployed for the tool, but customer service/support is usually quick to resolve the problem. Review Source cC candida C. Production & Traffic Supervisor Used the software for: 2+ years ### "Our usage of the collective is not intense. We only use it for upload and download of images." November 30, 2017 4.0 Pros Easy to use. Nothing complicated about it. Every one in my department that has to use it, even if they are not computer savvy are able to use it without any issues. Cons Maybe images should have an expiration date of 2 years. Once the expiration date came the images would be gone. This way we would not have 10 of the same image that only 1 or 2 are used. Review Source JH Jodi H. Sales Support Specialist Used the software for: ### "Widen DAM Review" November 21, 2012 2.0 While the DAM definitely has it glitches and things that need to be tweaked still, overall it has greatly increased the efficiency of our department. Pros Most features of the DAM are easy to use and the interfact has become much more inuitive. The newest version of Widen streamlined the upload process, saving significant time and reducing the probability of mistakes when completing the metadata. Cons There are many things that I feel the DAM should be able to do, such as combine mutliple PDF files into one document, that it is unable to do. We have also found that the DAM will seemingly arbitrarily change how some documents are previewed. For example, most of our PDF files are previewed as a PDF, however a number of PDFs can only be previewed as a JPEG. This glitches greatly reduce the efficiency that the DAM is supposed to provide and negatively impacts our workflow. Review Source cF christie F. production designer Media Production Used the software for: 6-12 months ### "great tool for organizing assets " September 24, 2019 3.0 Pros great tool for organizing and searching for art assets Cons filtering and uploading functions could improve Review Source AS Amber S. Graphic Designer Used the software for: ### "A learning curve, but overall has been a good experience!" June 11, 2010 4.0 Overall, this database opens many doors for your customers by allowing them the ability to customize marketing pieces, etc. It also works great to allow for images to be downloaded by your customers for use on their website, in mailers and marketing pieces to name just a few. For our particular business, it allows our customers more hands on and can help to save them valuable time! Pros This is def. a learning curve, but opens so many doors for customers. Great staff that is willing to work with you above and beyond! Updates/upgrades occur regularly which continually helps to improve processes by making them more efficient and just better. Cons Takes time to learn! Go to meetings for trainings can be rather confusing at times and hard to know what questions to ask if you haven't been exposed to it long enough. Extra software may be required to access full function of parts of this database!! Review Source LP Lauren P. Digital Design and Content Manager Used the software for: Less than 6 months ### "DAM for Non-profit" November 21, 2016 5.0 I am new to using this platform. The customer experience has been great, they did a full walk through of the functionality and platforms. It is a bit dense however, and really does require you to use a good few times before you get the hang of it. Currently we are just using the storage and as a place to house our website images. I really like that it makes uploading picture to the website easier, and overwriting newer versions of images is easy. The process to upload an asset takes some time, but it forces you to be through in your tagging. Review Source MC Mark C. Manager, Graphic Design Used the software for: ### "Hollister-Widen Media Collective" November 29, 2010 4.0 Overall an excellent system, the cons are more personal preferences than system faults. After viewing other DAM sites in the past couple of years, the limitations are more the user vs the system itself. We have had very few major issues that Customer Service or Admins could not resolve. Besides, the 2 "Cons", my only thought is that maybe for beginning admins, more "default" options for common tasks may be good - almost too many options for some. Pros Easy-to-use search and download tools Good, intuitive interface Excellent Customer Service and Administrative Support Simple to upload new assets and resolve asset conflicts Strong administrative capabilities and options (custom categories, user options, etc) Excellent site and user reporting capabilities Cons Prefer more graphical interface (mac-like, not pc) Admins can easily get lost in some options - seems a little overwhelming at first Review Source HC Hunter C. Sales Support Co-op Used the software for: ### "Digital Asset Management" November 21, 2012 4.0 If an organization has a need to store large amounts of digital assets and must share those assets across multiple departments, utilizing a DAM could bring tremendous value. While training and quality assurance are necessary to effectively implement a digital asset management system, the time and energy saved by storing assets in a comprehensive way in a central location can provide value to an organization. Pros The DAM is an excellent way to consolidate our digital assets into one place. It allows our employees to share data across multiple departments while eliminating uncertainty in where and how data is stored. Cons There is a learning curve while using the DAM. The DAM can only work effectively if users understand rules behind tagging data and how to operate the system. As with any type of process, continued training and quality control are necessary to ensure the effectiveness of the DAM. Review Source VW Victoria W. Graphic Designer Used the software for: ### "A small company that offers huge benefits for the customer" May 15, 2013 5.0 I absolutely recommend WIDEN to anyone who stores their archive on a server or other tangible mediums. Total time saver. Pros This DAM interface is the most innovative creation I have ever come across. I come from the old days of writing CDs and writing every project on the CD with a .05 sharpie marker. That took forever. When I started my job and was told that they use WIDEN, I was like what on earth is this all about!? But I love this interface, the ease of sending files to customers, vendors. The file conversions are awesome as well, cutting back on time using photoshop to save each format. Sending large emails is a problem too, but WIDEN allows you to send any size file to anyone on the receiving end. I recommend WIDEN to anyone who stores their archive on a server or other tangible mediums. Cons I really cant think of any. Review Source KE Kristi E. Marketing Specialist Used the software for: ### "Widen for Large Image Storage" November 20, 2012 4.0 It's a great product, and has worked very well for what we need it for. I wasn't directly involved with the implementation process but I know it proceeded quickly and without problem. Overall, it's a very good tool. Pros We use Widen as a storage warehouse for all of our large files so that anyone in our company can access these images, as well as our distributors internationally. It's made file sharing easy, fast, and convenient- everything is stored in one place. It allows us to keep memory space on our personal computers by not having to store these massive files on our individual PCs. Cons I work quite a bit with metadata for the uploaded images and I wish there was a way to clone metadata more easily so that I didn't have to re-title each image. Also, being able to mass release images would be nice rather than having to do them one by one. Review Source AM Andrea M. Graphic Designer Used the software for: ### "Widen for James Hardie Building Products" November 29, 2010 3.0 Find a way to speed up the site and it's ability to refresh itself and show recently upload images faster. Pros Able to get specific and granular to support our wide range of needs. Customizable for different users. Gave training on how to use the system one-on-one, this was incredibly helpful. Cons The site is really slow. It takes an insane amount of time sometimes to load a page. I am unable to edit the description for a batch of images, without replacing the existing descriptions. It would save me a ton of time if I could simply add to the existing descriptions in a batch edit. The previews are incorrect sometimes, it seems that the site can't refresh or gets confused and sometimes shows a preview for a different image. You have to click all the way into the asset detail page to see the correct image preview. Review Source JW Jim W. Senior Manger, Global Creative Services Used the software for: ### "Life Fitness Media Assets Collective" November 29, 2010 4.0 I highly recommend Widen as a source for data/asset storage for any company. The combination of ease-of-use, customer support and reasonable cost has made our choice in Widen a smart and effective. Pros Implementation of the site was simple. Cost was very affordable. Space used/space left is noted on the monthly statement giving me a nice tool to manage the number of assets we have on the collective. Communication about maintenance issues and update is outstanding. Feedback from new users has been that the sight is easy to navigate and download. Cons Perhaps the only blip that we have had from Widen is in the image retouching that they have provided us has not met our standards. However, with that said, they have made every effort to rectify the image outlining and it looks like we will be satisfied with the final outcome. Review Source KK Kathleen K. Trade Show & Marketing Specialist Used the software for: ### "Widen Collective is Awesome!" November 20, 2012 5.0 I highly recommend this company and their solutions to anyone working with managing internal data resources. Pros \- easy to use - great customer service - proactive company - easy management I manage all the uploads and data on our site and it is so easy to upload, edit and manage all facets of the site. I have minimal questions on how to use the site because it is so intuitive. I also love that Widen is so responsive to customer ideas/suggestions. I have never worked with a company that is so responsive to issues/suggestions or in need of asssitance. THANK YOU! Cons I have not come across any major cons. Review Source VR Verified Reviewer Digital Asset Management and Art Buyer Used the software for: I used a free trial ### "I have used Widen in a prior role and have done testing to make a switch - love it and wish we could" July 18, 2018 5.0 It is more user friendly than our current platform, and the sales team has been very generous with their time and insight Pros Easy to use. Great support even in the vetting process to make a switch. Reporting and support are far superior to any other DAM platform I have used. Cons Unfortunately their templates process is not comparable to what we currently use, and therefore we cannot make a switch to this platform Review Source EL Elizabeth L. Photography Coordinator Used the software for: ### "Very helpful software!" June 10, 2010 5.0 Overall, this product has really helped us and we will continue to use it in the future. Many other departments have used our site and are now adding their photos as well. Pros Widen has really helped us bring together our photo archive and creates one organized place for everything to be. We can be confident that our files are safe with this product, which is a concern we have had for many years. It is also very nice to be able to access our files from any location and send them easily through the internet. The customer service people are very helpful and are always available when we run into problems. Cons The backside of the program can be a bit tedious and hard to figure out. We have been using the software for about a year now and I am just beginning to really figure out the ins and outs of it. Review Source KC Kelly C. Publications Coordinator Used the software for: ### "Wonderful for storage, searching, sharing" June 11, 2010 4.0 Very responsive customer service and very professional company with good communication about their product. Pros Great for storage, searching and sharing - no more clogged email accounts and lots of time and hassle saved in digging up images. Option to convert to various formats saves even more time and hassle for the end users. Cons To work most effectively, it requires consistent thinking and logical protocols -- elusive traits because we don't have the luxury of time or dedicated staff to devote to organizing our meta data in relation to how images will be used. We've found that many of our search terms yield too large of a pool because many of our photos include similar terms for very different images. Also, there's no compare feature to help select images or delete duplicates. Review Source KW Krista W. Marketing Communications Specialist Used the software for: ### "Widen Data Asset Management - A great tool " December 2, 2011 4.0 We have only recently started to use the Widen Data Asset Management tool, but everything about our experience has been great! We started working with Widen through a sister company of ours and Widen has been very accomodating and has helped a ton to get our interface to where we need it. This tool is going to be legendary in our office. We will save countless hours of time that was previously wasted searching through thousands of files. Since our team is fairly new to the system I've had to contact support a few times. They have always been very helpful and even stayed late to help me figure something out with the system, I'm looking forward to discovering what else we can do with our new data asset management tool through Widen. Pros Easy to use Saves TONS of time Adaptable to your needs Great support Cons Initial asset load takes a lot of time (I don't know that there's any way to avoid that though) Review Source PM Pranay M. Senior Technical Recruiter Information Technology and Services Used the software for: 6-12 months ### "Awesome Digital Asset Management tool I have ever used." May 29, 2018 5.0 This tool have some good features that saves the time. It allowed our organization to manage the digital assets in effective manner. Pros Amazing customer service. Users can be added very easily. Uploading an asset is simple. We can find the newly added assets easily. Cons There is nothing to dislike. I loved using this tool. I like to recommend this tool to whoever i know. Review Source SP Samantha P. Graphic Designer Design Used the software for: Less than 6 months ### "Was able to learn the whole entire program within a few days and could find my way to certain pages." June 7, 2017 5.0 Learned taxonomy and metadata and how it all can lead to awesome organization. No matter what you're looking for you can find it quickly. Pros The simplisticness about the whole software is amazing. There is so much to use to search for and the metadata and taxonomy parts of it are a useful tool to get work done efficiently and effectively. Cons Sometimes if you search something and you have keywords programmed in there already what you want still won't show up and things that don't relate to your keywords come up. Review Source Response from Acquia June 7, 2017 I have no record of this person as a customer contact. MW Masako W. Vice President, Senior Global Project Manager Used the software for: ### "Masako.Walsh@pimco.com" November 21, 2012 3.0 Having Widen for our photo and video assets have allowed our global offices to search for these assets without having to wait for headquarters' business hours and freed us on spending time on searching for the right assets. Pros Widen is a great company - support our digital assets across the department. Cons Experience is not quite like Getty or Corbis. Sometimes it takes long time to wait for download ready files. It'd be great if there is a function to tell a user how long it takes to prep the selected files. Also, it'd be nice if there was a search keyword tips shown to all users. Our immediate dept knows what to put in but non-graphic design/marketing processionals don't necessarily know them. I do support Widen but I feel it's underutilized in our department. Review Source PB Phil B. Graphic Designer Used the software for: ### "Widen Collective Success" December 17, 2010 4.0 The Widen collective system probably saves me 800-1000 hours a year. That allows me to focus more on creative work, planning for new photography. For the most part the system is easy enough to use for the end user with a fairly low level of computer literacy. Every time the cost for the system comes up we simply create a graph showing the number of users, the number of assets downloaded, and then explain what the time savings is for our department. Once it becomes clear how much work is done, and done easier as a result of the ease our clients have in getting proper images the worth is absolutely clear. Pros Ease of use, cost effective, time saver, web-based for portability. Cons Would like more custom options available in the user interface. Would like to have an iphone ap designed specifically for managing users, and metadata on the collective. Review Source ST Sara T. Graphic Designer Used the software for: ### "Widen Collective Review" June 10, 2010 5.0 The Widen Collective has made my day to day searches for high resolution images so much easier than it used to be when I was searching multiple servers in our company. Typing in a single style number and having all of the results for the product show up is great. I also like that it's so fast. One of my favorite features is that the collective allows me to send these files to people outside the company for PR use. It's much easier than sending multiple files or loading to FTP sites. I would definitely recommend the Widen Collective to anyone who deals with a large volume of high resolution images. Pros Fast Organized Efficient Helpful Staff Constant improvements Ease of use Easy to send files to others Cons Sometimes features are not activated unless you request but everything I've requested was activated very quickly. Review Source AK Angela K. Mktg Services Supervisor Used the software for: 1-2 years ### "I love having all our assets in one place where it's very easy to manage." August 18, 2017 4.0 Having this frees up my time to manage more strategic projects. Pros I like the visibility of each asset and the editing features that accompany it. The spotlight collections help us to easily showcase our latest product assets. Cons I am waiting for the next level user interface where ther's more drag-and-drop features built in...and templates for the homepage. Review Source KO Kelly O. Graphic Designer / Coordinator Food Production Used the software for: Less than 6 months ### "Widen - Living up to what we expected!" November 1, 2016 5.0 Johnsonville Sausage recently launched the DAM out to our first core group of users. With the rebranding of our products and our new ad campaign, it couldn't have come at a better time. The response from the users had been nothing but positive. "Great, Easy and Wonderful" are a few of the things I have been hearing. Thanks Widen for making my job easier! Pros Collective Media has a variety of ways to share images out, depending on the audience. This allows for getting the right images in the right format into the right hands as quickly as possible. Cons Haven't found one yet! Review Source Similar Products Featured